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NEWLearning Session
February 19, 2014
Welcome
Introduc-tions
Background
Discovery
Impact
Invitation
85 minutes
February 19, 2014
Casual | Be Comfy | Ask questions freely
Welcome
Introduc-tions
Background
Discovery
Impact
Invitation
February 19, 2014
WE ARE
A joint venture
February 19, 2014
YOU ARE
Welcome
Introduc-tions
Background
Discovery
Impact
Invitation
February 19, 2014
PROBLEM
February 19, 2014
SOLUTION
February 19, 2014
Reframe diversity and inclusiveness challenges as
clear, achievable opportunities.
INTENTION
February 19, 2014
• Focus on culture• Differentiate inclusiveness from diversity• Rely on common knowledge• Objective, observable• Comprehensive & balanced• Standards• Evidence-based• Behavior-based• Inexpensive• Accessible• Demonstrate progress
Racial, ethnic, religious or social behavior patterns that are shared and passed on:
– Language– Thoughts– Communications– Customs– Beliefs– Values– Institutions
CULTURE (DRIVER)
The buildings, infrastructures and other human-made components making up our surroundings.
Built Environment
The set of shared and transferable knowledge, skills, values, behaviors, etc., facilitating individual success.
Cultural Capital
The way money is put into something with the expectation of short- or long-term gain.
Financial Investment
The policies, processes and activities that enable human growth, build capabilities, and empower.
Human Development
DIMENSIONS OF GROUP LIFEAdapted from Cornelia and Jan Flora, “Community Capitals Framework”, 2008.
http://www.soc.iastate.edu/staff/cflora/ncrcrd/capitals.html
February 19, 2014
The living and non-living things occurring naturally in our surroundings.
Natural Environment
“The ability to influence standards, rules, regulations and their enforcement.”
Political Capital
The cooperation between individuals and groups that results in collective benefits.
Social Capital
The spiritual, moral and psychological beliefs and practices that motivate, stimulate, and encourage moral behaviors of individuals.
Spiritual Capital
February 19, 2014
Adapted from Cornelia and Jan Flora, “Community Capitals Framework”, 2008. http://www.soc.iastate.edu/staff/cflora/ncrcrd/capitals.html
DIMENSIONS OF GROUP LIFE
FRAMEWORK } DIA DIMENSIONS
February 19, 2014
Financial InvestmentPolitical Capital
Cultural CapitalSocial Capital
Built EnvironmentSpiritual Capital
Natural Environment Human Development
Adapted from Cornelia and Jan Flora, “Community Capitals Framework”, 2008. http://www.soc.iastate.edu/staff/cflora/ncrcrd/capitals.html
DIA – 64 Statements
February 19, 2014
• Situation(e.g., The facility design and layout reflects the histories, beliefs, family structures and values of different cultures.)
• Policy(e.g., There is an annual budget for diversity and inclusion initiatives that is adequate for achieving stated results.)
• Practice(e.g., The organization always works with the organizations and institutions of diverse cultural communities to achieve mutually beneficial goals.)
• Does not apply• Don’t know• Strongly disagree• Disagree• Agree• Strongly agree
DIA Reports
February 19, 2014
Financial InvestmentPolitical Capital
Cultural CapitalSocial Capital
Built EnvironmentSpiritual Capital
Natural Environment Human Development
Charities Review Council of Minnesota, Inc.Cherokee Park United ChurchCity of Minneapolis - CPEDDayton's Bluff Community CouncilDistrict 1 Community CouncilExplore Minnesota TourismGreater Minneapolis Crisis NurseryHmong Academy (Hmong College Prep Academy)Loft Inc. (The Loft Literary Center)Minnesota Children's MuseumMinnesota Coalition Against Sexual Assault (MNCASA)Minnesota Public Interest Research Group (MPIRG)National Youth Leadership CouncilUniversity of MN Extension 4-H Youth DevelopmentWest Side Citizens Organization (WSCO)
RECRUIT ORGANIZATIONS
February 19, 2014
DIA DATA – Year 1 Organizations
n=15
February 19, 2014
0 2 4 6 8 10 12 14 16
Government
Public Charity
Business
Sector
0 2 4 6 8 10 12 14 16
Minneapolis
Saint Paul
Other
Location
DIA DATA – Year 1 Organizations
n=15
February 19, 2014
February 19, 2014
$55,000
$229,000,000
2012 Budget
DIA DATA – Year 1 Organizations
n=15
• Min. 15 individuals/org.• Diverse as possible
– Relationship– Age– Gender– Role, title– Department– Years involved– Race, ethnicity– Ability
RECRUIT PARTICIPANTS
February 19, 2014
DIA DATA – Year 1 Participants
n=231
February 19, 2014
46%Staff
25%Board
Welcome
Introduc-tions
Background
Discovery
Impact
Invitation
DIA RESULTS
February 19, 2014
Financial InvestmentPolitical Capital
Cultural CapitalSocial Capital
Built EnvironmentSpiritual Capital
Natural Environment Human Development
SUMMARY: AGGREGATED DATA
February 19, 2014
Highest possible agreement = 1848
SPIRITUAL CAPITALA strength
February 19, 2014
FINANCIAL INVESTMENTA weakness
February 19, 2014
BUILT ENVIRONMENTAn opportunity
February 19, 2014
Welcome
Introduc-tions
Background
Discovery
Impact
Invitation
February 19, 2014
NEWImpact:Charities Review
Council
February 19, 2014
Our Story, We Needed a New Space
MAY 2013 • 15 staff and board members
participated in the Diamond Inclusivity Assessment Beta Test.
• Looking for a new officeAugust 2013• Moved into a new space• Design Thinking: Observed, Tried
to Understand, and Then predicted what we would need
October 2013• Designed internal office spaces
and set-up Shop• Held an Open house for the
community and our stakeholders.
“DIA pointed to two major opportunities
for improvement”1. Built Environment
2. Natural Environment
@LynneaAI@Smartgivers
Built Environment Dimension
Components Which Needed Improvement • The design and layout of the organization’s office or facility reflects the
histories, beliefs, family, structures and values of different cultures. • The furnishings reflect the histories, beliefs, family structures and values of
different cultures.• There are easy-to-see and understand way finding mechanisms throughout the
office or facility in the languages of the organization’s customers/clients/program participants, staff….
Component That was Undervalued by Some• In public spaces, there are temporary of changeable items such as music,
pictures, symbols, and art that reflect the histories, beliefs, family structures and values of different cultures.
Natural Environment Dimension
Component Which Needed Improvement• The organization gets involved with environmental issues that affect its
neighborhood and quality of life for nearby residents.• The organization routinely assesses the impact of its programs, services
and decisions on the local natural environment.
Component with Room for Improvement• The organization has a policy to prefer recycled or sustainably-
produced materials and supplies.
Before
Not our old office but close
• Private Office Intensive
• Hard to communicate and connect
• Not welcoming• Not accessible• Not very energetic
TodayWelcomingCollaborativeWorkspacePrivate Meeting RoomsThoughtful ImagesAccessibilityGender neutralImages and words
What We Have DoneHow we reflect the histories, beliefs and family structures from different cultures in our built environment.• Design and layout of the organization’s office
– Collaborative space encouraging connections
– More awareness to different work styles
• Furnishings
– Asked staff what they want multiple styles and flexible work spaces.
• Easy-to-see and understand way finding
– Picked a wide open office design
– More images less words
– Clear intuitive choices that help people around the space
• Public spaces art, music, pictures, and symbols
– Applying a cultural competence lens to items before placing.
How we engage and evaluate the impact of programs, services and decisions on the local natural environment.• Organization gets involved
with environmental issues
– We have started a recycling program
– We have started purchasing Fairtrade, sustainable, and recycled goods (from coffee, tea, to paper)
• Organization routinely assesses the impact
– Apply lens of our impact on decisions
• Organization has a policy to prefer recycled or sustainably-produced
– We don’t have a policy at this time but have started a practice.
NEWImpact:Other Stories
February 19, 2014
Welcome
Introduc-tions
Background
Discovery
Impact
Invitation
February 19, 2014
• Take a snapshot• Highlight and celebrate areas of strength• Establish a baseline• Guide and inform strategy & policy• Develop appropriate interventions• Choose consultants with appropriate expertise• Measure progress• Benchmark against other organizations /
industries
USE THE DIA TO:
YOU’RE INVITEDTake time - take the next step
February 19, 2014
CultureBrokers.com
SidebySideAssociates.com
NEWThanks for participating!
February 19, 2014
February 19, 2014
DIA DATA – Year 1 Employeesn=107
