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New Employee Orientation
Handbook
INVESTING IN PEOPLE! OUR GREATEST ASSET!
ABC’s New Employee Orientation & 90-Day Certification Program
Welcome to AWelcome to AWelcome to AWelcome to ABC!BC!BC!BC!
New Employee Orientation
Handbook
2010
OUR GREATEST ASSET!
Day Certification Program
BC!BC!BC!BC!
TABLE OF CONTENTS
We are glad you made it here! ....................................................... 3
Welcome! You are here! ............................................................... 3
ABC’s Vision .................................................................................. 4
ABC’s Mission ................................................................................ 4
ABC’s Values ................................................................................. 4
ABC Orientation & 90-Day Certification Program .......................... 5
ABC 101: Orientation to ABC .................................................... 6
Prerequisite(s) 6
Course Description 6
Course Objectives 6
ABC 102: Focus Workshop ....................................................... 7
Prerequisite(s) 7
Course Description 7
Course Objectives 7
ABC103: Introduction to ABC’s Technology ............................. 8
Prerequisite(s) 8
Course Description 8
Course Objectives 8
ABC104: Technical Equipment for Travelers ............................ 9
Prerequisite(s) 9
Course Description 9
Course Objectives 9
ABC105: Creating and Leaving a Legacy ............................... 10
Prerequisite(s) 10
Course Description 10
Course Objectives 10
3
WE ARE GLAD YOU MADE IT HERE!
The purpose of this handbook is to help new employees in getting
oriented to working at ABC.
WELCOME! YOU ARE HERE!
ABC is a neat place to work! At least we think so. As you may
already know, we received many inquiries about potential
employment. ABC takes a good deal of care in selecting employees.
You have been selected from a pool of applicants as one who does
stand out amongst the crowd.
Congratulations on making it through
our initial screening process. During
these last few weeks, well maybe several
weeks in some cases, we have gotten to
know you. You have also gotten to know
us.
ABC values every employee here and wants to make sure that each
one has tools, resources, and skills to help get off to a great start!
During the next three months you are invited to work with subject
experts, learning developers, HR, your hiring manager, and your
team. We will create an environment for you to further explore ABC
and get acclimated.
ABC’s new employees begin with an initial 90-day period that
includes our ABC New Employee Orientation and 90-Day
Certification Program. By the end of this initial period, you and your
hiring manager may further assess if you mutually feel ABC is a
good fit for you. At this point, we really think you are a great fit!
Thus, we choose to invest in your development beginning now!
Are you in the
right seat on the
right bus?
4
ABC’S VISION
ABC’s laser focused vision includes becoming well known
within its six territorial regions of the United States as the
number one provider of widget services to educational
institutions, corporate training departments, and community
development services providers.
ABC’S MISSION
ABC’s mission is to continuously improve upon and provide
widget services that enable our customers to deliver educational
content online seamlessly.
ABC’S VALUES
ABC values align with the organization’s culture, mission,
and vision while recognizing our talented employees’ role in
defining and fostering an environment conducive to progressive
growth.
1) We value our employees and respect their contributions
individually and as a team.
2) We value our customers and desire for them to become our
raving fans.
3) We value creativity, experimentation, and thoughtful
development of ideas in our ever evolving development of
widget services.
4) We value embracing life and uphold personal commitments
to work, family, and community.
5
ABC Widget Services
Serving Every Street
Every Town
Every State
USA
ABC ORIENTATION & 90-DAY CERTIFICATION
PROGRAM
This program will help you get acquainted with ABC’s
culture, ABC’s technology, and ABC’s support services available
for employees. You will also work with your hiring manager and
your direct working team to become accustom to your role
within your team and within ABC. The following sections serve
to introduce you to the courses contained in this program.
6
ABC 101: ORIENTATION TO ABC
PREREQUISITE(S)
None
COURSE DESCRIPTION
The orientation course is required of all new employees
and is normally attended within the first week of starting at
ABC. In the orientation course, employees will be introduced to
the culture and makeup of ABC, especially its mission, vision, and
values. They will also become familiar with the benefits package
under their starting terms.
COURSE OBJECTIVES
1) Employee should comprehend ABC's mission statement and
values well enough to recite it through a teleconference or
web conference.
2) Employee will gain an overall understanding of ABC's
organizational structure, and demonstrate locating a
specified employee in the online organizational chart.
3) Employee should access the ABC Portal and identify 5
supportive services available and best means for contacting
each.
4) Employees shall comprehend the written goals their hiring
manager has given them for the first ninety days'
expectations and establish steps towards completing them in
the 90-day probationary period.
5) Employee will ascertain understanding of the
comprehensive orientation program by completing a policy
and procedures test to a grade of 75% or higher.
7
ABC 102: FOCUS WORKSHOP
PREREQUISITE(S)
ABC101
COURSE DESCRIPTION
In this course employees explore the alignment of the
organizational, team, and personal mission and values. They
also define their personal roles and reflect on their life purpose.
Employees walk away with a planning system for assisting with
weekly and daily planning with the goal being to better align
action -- daily and weekly routines to what matters most.
COURSE OBJECTIVES 1) Employees shall use the Franklin Covey mission building
tool, explore and build a personal mission statement.
2) Using Franklin Covey’s Stress Assessment tool, employees
will assess their own typical stress level and demonstrate
use of Franklin Covey’s Time Matrix in prioritizing daily
tasks.
3) Employee will explore Franklin Covey’s online Time
Management Fundamentals material, and then demonstrate
use of learned weekly planning steps inside of MS Outlook.
8
ABC103: INTRODUCTION TO ABC’S TECHNOLOGY
PREREQUISITE(S)
ABC101
COURSE DESCRIPTION
Employees gain a working understanding of logging in and
basic uses of ABC authorized and assigned technology systems
and software applications relevant to assigned roles. They
explore technology resources and support services and place
services requests as applicable to personal need.
COURSE OBJECTIVES
1) Given tutorials on ABC Technology policies, employees will
gain understanding of applicable ABC technology and
complete discussion board postings.
2) Given self-paced modules on the applicable duties of his or
her role at ABC, employees will explore basics of each of the
core ABC systems and demonstrate mastery by completing
online exercises.
3) Given training resources relevant to technology available on
the ABC Intranet Portal, employees will learn how to use the
support services area and will exercise mastery by
submitting an online requests for copies of the orientation
materials on DVD and signing up for their next course.
9
ABC104: TECHNICAL EQUIPMENT FOR TRAVELERS
PREREQUISITE(S)
ABC101 and ABC103
COURSE DESCRIPTION
Employees gain advice on use of laptops, smartphones, and
secured storage devices, webcams, and eReader
devices. Emphasis is placed on understanding how to use the
equipment and seeking help when assistance is needed.
COURSE OBJECTIVES
1) Employees explore tutorials that introduce them to basic
operations of various ABC technology equipment assign to
them and digitally acknowledge completing the tutorial.
2) Employees gain understanding of ways to gain after hours
support by accessing ABC portal and by demonstrating
placing a service request.
3) Employees practice traveling with assigned technology
software and equipment and communicating back to the
main office using available resources.
10
ABC105: CREATING AND LEAVING A LEGACY
PREREQUISITE(S)
ABC101, (Ideally this is the capstone course and should be
taken last. Exceptions are considered by the Director of Online
Teaching and Learning.)
COURSE DESCRIPTION
In this capstone course, employees are challenged to find
their voice, "their seat on the bus”. Employees explore
ingredients of successful organizations and the development of
Wildly Important Goals (WIGs). Employees explore ABC’s WIGs -
- both at a top level and team level.
COURSE OBJECTIVES
1) After exploring Good to Great materials, Employees explain
the importance of his or her role in terms of ABC’s vision and
mission and complete the Kenexa Job Fit assessment.
2) Employees identify the location of ABC’s Wildly Important
Goals (WIGs) and associated scoreboards as well as
demonstrate an understanding of how his or her role and
responsibilities align to support ABC’s WIGs by completing
Kenexa’s 4 Step assessment.
3) Employees break up into subgroups by ABC division and gain
more detailed understanding of WIGs for their given areas
and what is expected from them individually and complete
Kenexa’s goals
