New Construction Windows and Doors - Bob Ward Companies · 2016-09-06 · awnings, single-sliders, double-sliders, fixed picture windows, and sliding glass doors, you can customize

New Construction Windows and Doors

A Better ExperienceWe’re so much more than windows

OUR MISSION: GETTING IT RIGHT EVERY TIME

As one of the nation’s largest suppliers of high-quality windows for newly built homes, our customers count on us to provide a proven product that goes above and beyond expectations. We do so much to ensure a positive experience for homeowners, our professional partners, and our team members—from the relationships we build, to the relentless attention to detail that goes into every window we make.

Each of our new construction products are designed and fabricated with precision and integrity in mind to ease the selection process and ensure you get windows that will perform and add value for years to come. At MI, we are committed to providing a positive, reliable buying experience from start to finish and pride ourselves on delivering your windows on time, accurate, and complete.

Our dedicated team strives for 100% every day and we do not consider our job complete until our windows are installed in the home. By building relationships through an accessible and service-oriented approach, we are setting a higher standard for new construction products throughout the industry. Working with MI you can expect:

■ Attentive support before and after the sale

■ A nationwide network of distributors and dealers

■ A wide breadth of precision-built products

■ Reliable deliveries that are on-time, accurate, and complete

AIR INFILTRATION

WATER INFILTRATION

STRUCTURAL INTEGRITY

FORCED ENTRY RESISTANCE

DEGLAZING RESISTANCE

CORNER WELD STRENGTH

Relentlessly tested so nothing is left to chance

Our state-of-the art facilities, one-of-a-kind quality management program, and robust in-house test walls help ensure we meet and often exceed industry standards. In fact, our test wall is one of the most extensive in the industry, allowing us to conduct comprehensive tests where we can rapidly analyze and refine our products.

Our engineering team also conducts several additional tests that go beyond what’s required for American Architectural Manufacturers Association (AAMA) and National Fenestration Rating Council (NFRC) certifications, including sealant, vinyl impact, cold-weather performance, and more. The result is a superior product that you will enjoy for years to come.

Leading the way

Setting a higher standardA window does so much. It creates a view to the outside world, lets natural light in, and provides protection from the elements. It can also help lower energy bills, while making a statement and completing a home. That’s why we take the responsibility of making windows right so personally.

All of our products are built with precision, and no stone is left unturned.We utilize the latest materials to optimize energy performance, offering multiple enhancements that allow us to meet and exceed industry standards.

PERFORMANCE FACTORS

Our products often meet and exceed ENERGY STAR® standards in zones across the country. Visit our website (miwindows.com) for a complete listing of ENERGY STAR-qualified products. Look for the Energy Star label to ensure you are getting windows you can rely on.

U-Value measures the amount of heat lost from a home. The lower the U-value, the better the window is at insulating. A low U-value is key to keeping your home comfortable during colder months.

Solar Heat Gain Coefficient (SHGC) measures how much heat from the sun is blocked from entering the home. A low SHGC is desirable to keep heat out of your home during warmer months.

ENERGY-FOCUSED PRODUCT ENHANCEMENTS

Warm-edge spacers optimize the energy efficiency of double- and triple-pane windows. They result in higher-performing windows by helping to lower conductivity, improve argon gas retention, and increase condensation resistance.

Argon is an invisible gas injected into a glass unit to increase its insulating performance. It reduces heat transfer through the glass, lessens the possibility of condensation and frost, and helps to block harmful UV rays from entering the home.

Low-E is a microscopic layer of metal applied to the glass that reflects sunlight away from the home. It provides protection from UV rays, helps keep radiant heat from entering the home, and assists in maintaining interior temperatures.

WARM-EDGESPACER SYSTEM

ARGON GAS

LOW-E

Comparing Your Options

3500 SINGLE-HUNGFeaturing a 2 7/8” frame and 3/4” insulated glass, our 3500 single-hung window is a versatile product ideal for any new home construction project. Every 3500 single hung comes standard with removable, dry-glazed top glass; tilt-in, wet-glazed bottom sash; and snap-in sill—making it a builder-friendly window with drywall pass-through functionality on every unit.

4300 SINGLE-HUNGWith a 3 1/4” frame, 3/4” insulated glass, brickmould profile, and true sloping sill, our 4300 single hung windows offer the perfect combination of functionality and style for any newly constructed home. Every 4300 comes standard with dry-glazed top glass and tilt-in, wet-glazed bottom sash, offering drywall pass-through capabilities that help keep projects on schedule and reduce jobsite damages.

1556 DOUBLE-HUNGOur 1556 double-hung window features a 3 1/4” frame, 3/4” insulated glass, beveled exterior, and dual-operating sashes, making it the top choice among homeowners seeking to maximize curb appeal and performance for their newly constructed home. An innovative constant-force balance system that helps eliminate top sash drift further enhances the convenience and value inherent in every 1556 window.

SERIES

3500SERIES

4300DOUB HUNG

NEW

3500 4300 1556

CON

STR

UC

TIO

N

Fusion-welded mainframe and sash

Integral J-channel

Metal-reinforced sash and meeting rail

Dual fin-seal weatherstripping

Warm-edge spacer system

Dry-glazed fixed top glass, removable from inside

True-sloped sill

Constant-force, stainless-steel balance

DP50

STY

LE &

CO

NV

ENIE

NC

E

Surface-mounted locks sit below sight lines

Lock screws secured into steel reinforcement in sash

Egress 3050

Continuous head-and-sill for twin and triple units

Removable tilt-in sash

Drywall pass-through

Limited lifetime assurance warranty

Aesthetic brickmould exterior profile

Painted exterior colors

ENER

GY*

Meets ENERGY STAR in all four climate zones

Argon

Low-E

U-value 0.30 0.30 0.28

Solar heat gain coefficient 0.31 0.31 0.29

Visible transmittance 0.57 0.56 0.52

* Based on 30/50 with Low-E and argon enhanced glass package

The warm-edge spacer system improves the seal performance of our insulated glass units.

Eight distinctive colors allow you to customize and enhance the curb appeal of your home.

Argon is an invisible gas injected into a glass unit to increase its insulating performance.

A layer of Low-E is applied to the glass to reflects sunlight away from the home.

Our Limited Lifetime Customer Assurance warranty is offered on all products so you can trust

your decision and know that we value your business.

PAINTEDEXTERIOR

ARGON GAS

LOW-E

WARM-EDGESPACER SYSTEM

Standard Optional

Complementary ProductsOur entire collection of new construction products provides a breadth of options, allowing you to add a unique look to your new home. With the flexibility to select from single-hungs, double-hungs, casements, awnings, single-sliders, double-sliders, fixed picture windows, and sliding glass doors, you can customize your home to be as unique as you and trust you are making a selection for your home that will last for years to come.

9770 Casement

9660 Awning

3500PW/4300PW/1556PW Fixed

3580 Single-Slider

1685 Double-Slider

910/1610 Sliding Glass Door

9660AWNING

9770CASEMENT

9770 CasementFEATURES & BENEFITS ■ Warm-edge spacer system maximizes

energy efficiency and improves seal performance of insulated glass units

■ Welded, multi-chambered frame and sash for superior strength and energy-efficiency

■ Triple weatherstripping for enhanced thermal performance

■ Multi-point locking hardware creates a tighter, safer seal

■ 90° hinge capability provides maximum ventilation and airflow


PRODUCT DETAILS ■ 3 1/4” frame depth ■ 3/4” dual-pane insulated glass ■ 4 9/16” or 6 9/16” wood extension

jambs available ■ Mounting fin

9660 AwningFEATURES & BENEFITS ■ Warm-edge spacer system maximizes



■ Triple weatherstripping for enhanced thermal performance


■ Integral J-Channel and mounting fin with pre-punched holes for easy and efficient installation




1685DOUBLE-SLIDER

3580SINGLE-SLIDER

3580 Single-SliderFEATURES & BENEFITS ■ Warm-edge spacer system maximizes



■ Integral J-Channel and mounting fin with pre-punched holes for easy and efficient installations

■ Metal-reinforced meeting rail delivers strength and durability

■ Brass roller system results in easy operation

■ Two cam locks at meeting rail create a stronger, safer seal

PRODUCT DETAILS ■ Multi-chamber mainframe design ■ 2 7/8” frame depth ■ 3/4” insulating glass ■ 4 9/16” or 6 9/16” wood extension jambs

available

1685 Double-SliderFEATURES & BENEFITS ■ Warm-edge spacer system maximizes



■ Heavy-duty weatherstripping for protection against wind, rain, dust, and noise

■ Interlocking sashes help reduce air infiltration

■ Dual adjustable roller system results in easy operation

■ Dual-opposing locks create a stronger, safer seal

PRODUCT DETAILS ■ 3 1/4” frame depth

■ 3/4” dual-pane or 7/8” triple-pane insulated glass

■ Mounting fin

3580SINGLE-SLIDER

3500PW Picture WindowFEATURES ■ Multi-chambered mainframe construction ■ Slim sight lines for a modern appearance ■ Warm-edge spacer system ■ Integral J-channel ■ Double-strength glass

PRODUCT DETAILS ■ 2 7/8” frame depth ■ ¾” insulated glass ■ 4 9/16” or 6 9/16” cellular or wood

extension jambs available ■ Mounting fin

4300PW Picture WindowFEATURES & BENEFITS ■ Multi-chambered construction ■ Brickmould profile ■ Slim sight lines for a modern appearance ■ Warm-edge spacer system ■ Double-strength glass



1556PW Picture WindowFEATURES & BENEFITS ■ Multi-chambered construction ■ Warm-edge spacer system

■ Double-strength glass

PRODUCT DETAILS ■ 3 1/4” frame depth

■ 3/4” insulated glass

■ 4 9/16” or 6 9/16” wood extension jambs available

■ Mounting fin

FIXED

4300PW

FIXED

1556PW

NEW

FIXED

3500PW

1610SLIDING

GLASS DOOR

910 Sliding Glass DoorFEATURES & BENEFITS ■ Warm-edge spacer system maximizes


■ Welded, multi-chambered vinyl frame for superior strength and energy efficiency

■ Insulated tempered glass for improved performance

■ Interlock at fixed meeting rail helps reduce air infiltration

■ Tandem ball bearing roller system and aluminum tracks create effortless operation

PRODUCT DETAILS ■ 4 3/4” frame depth ■ 3/4” insulated glass ■ J-Channel and brickmould

options available ■ Mounting fin

1610 Sliding Glass DoorFEATURES & BENEFITS ■ Warm-edge spacer system maximizes



■ Interlock at meeting rail helps reduce air infiltration

■ Insulated double-strength tempered glass adds strength and dependability

■ Removable aluminum roller track with stainless steel cover for enhanced aesthetics

■ Exterior key lock for added security and convenience

■ Integral blinds-between-the-glass allow for easy cleaning

PRODUCT DETAILS ■ 4 3/8” frame depth ■ 3/4” insulated glass ■ Mounting fin

910SLIDING

GLASS DOOR

Color Options*VINYL/EXTRUDED

Solid vinyl extrusions offer even color distribution inside and out for windows and doors that are timeless, durable, and attractive. MI offers three extruded colors, providing options for any home.

EXTERIOR PAINT

Environmentally friendly, water-based coatings provide outstanding coverage and durability, and offer long-term performance and customized beauty. Our oven-baked application ensures the paint will maintain color and prevents cracking, fading, peeling, blistering, and abrasion from impact.

LAMINATES

Our bronze laminate offers a satisfying solution when looking for a more traditional bronze aluminum look. After the profiles are extruded, the laminate finish is applied by a series of precision rollers and blades.

CreamCocoa

Forest GreenAlmond

Black

Bronze

Silver

Clay

Bronze

Almond ClayWhite

Flat Sculptured

DiamondColonial

9-Light Perimeter

6-Light Perimeter

GRIDS-BETWEEN-THE-GLASS

GRID PATTERNS

SIMULATED DIVIDED LIGHT

Grid Options*Make your home your own personal statement with multiple grid options that allow your style to always be on display. Grids between-the-glass are offered in a variety of profiles and sizes, and match the color of your window frame. Simulated divided lite grids are offered in a white sculptured profile to achieve an historic aesthetic.

* Color and grid availability varies by product. Contact your sales representative for additional details.

MI_NewConstruction_08-16Copyright © 2016 MI Windows and Doors, LLC. All rights reserved.

Experience Clarity™

Product InformationSash and Panel Removal/Replacement Instructions

2 Customer Care Hotline 717-365-2500 Western Region Hotline 1-888-417-1162 Monday Through Friday 7:30 am to 4:30 pm MDT*AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY

Dear Valued Customer,Thank you for purchasing an MI Windows and Doors, Inc. product.

We do hope that you are enjoying the benefits of our window in your

home. We know that you may be interested in doing some mainte-

nance on your window/door. In this book you will find some informa-

tion on how to remove, replace, or repair parts of our products.

Feel free to call us at the number listed below for more information,

or, visit us at www.miwd.com and search under resources for addi-

tional hints on how to maintain/service our products.

Thank you again for choosing MI Windows and Doors Products! We

appreciate and value your business!

NFRC rated products provide you with aindustry standard energy efficiency testing andratings comparison. Meet your demands forenergy performance at a glance.

AAMA Certification insures labeled productscomply with industry specifications related towindload, air infiltration and water resistancerequirements.

Energy Star qualified products use less ener-gy than conventional products. You savemoney and help save the environment. Weare proud to be an Energy Star partner.

IMPORTANT: Do Not Paint Vinyl or Aluminum Windows

WARNING: GLASS PANELS ARE FRAGILE AND CAN BE HEAVY. PLEASE TAKE SPECIAL CARE WHEN REMOVING OR REPLACING.

3Customer Care Hotline 717-365-2500 Western Region Hotline 1-888-417-1162 Monday Through Friday 7:30 am to 4:30 pm MDT

*AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY

Parts Description

7

4

1

3

8

9

11

10

2

13

5 6

Head

Glazing Bead

Jamb

Glass

Tilt Latch

Sash Lock

Meeting Rail

Meeting Rail End Clip

Screen

Lift/Pull Rail

Sill

Balance

Sash

11

4

8

1

7

3

12

5

9

2

10

6


13

12

Coil Block & Tackle Spiral


Single Hung & Double HungSash RemovalSash Tilting Instructions

To Tilt Bottom Sash1. Unlock window.2. Raise the bottom sash approximately 1" to 2".3. Push and hold tilt latches toward the center of

the window, while pulling inward.

To Tilt Top Sash1. Follow steps 1-3 above. (Bottom sash must be in

tilted position to tilt top sash.)2. Lower the top sash approximately 1" to 2".3. Push and hold tilt latches toward the center of


To Close Window1. Tilt sashes into original positions.2. Push into original positions and lock.

Sash Removal InstructionsTo Remove Bottom Sash

1. Unlock window.2. Raise the bottom sash approximately 1" to 2".3. Push and hold tilt latches toward the center

of the window, while pulling inward. Tilt approxi-mately 90°.

4. Hold sash at the bottom and push down on oneside while holding the other side in position. Thiswill disengage pivot bars located at the bottom ofthe sash from the balance shoe in the jamb track.

5. To remove top sash, lower sash approximately 1" to 2" and repeat steps 3 and 4.

To Replace Sashes6. Replace top sash first by inserting one pivot bar

into balance shoe, tilt sash as shown and guideother pivot bar into the balance shoe.

7. Tilt sash into original position.8. Push sash into original position.9. Repeat steps 6, 7 & 8 with bottom sash.

10. Lower sash and lock.

IMPORTANT: Homeowners with fixed sash windows (ie: fixed sash/glass in single hung/slider windows, picture windows, and specialty windows)should not attempt to replace or install sash/glass. Please call the Customer Care Hotline for detailed installation procedures.



Single Hung & Double HungSash RemovalSash Tilting Instructions

To Tilt Bottom Sash1. Unlock window.2. Raise the bottom sash approximately 1" to 2".3. Push and hold tilt latches toward the center of


To Tilt Top Sash1. Follow steps 1-3 above. (Bottom sash must be in

tilted position to tilt top sash.)2. Lower the top sash approximately 1" to 2".3. Push and hold tilt latches toward the center of


To Close Window1. Tilt sashes into original positions.2. Push into original positions and lock.

Sash Removal InstructionsTo Remove Bottom Sash

1. Unlock window.2. Raise the bottom sash approximately 1" to 2".3. Push and hold tilt latches toward the center

of the window, while pulling inward. Tilt approxi-mately 90°.

4. Hold sash at the bottom and push down on oneside while holding the other side in position. Thiswill disengage pivot bars located at the bottom ofthe sash from the balance shoe in the jamb track.

5. To remove top sash, lower sash approximately 1" to 2" and repeat steps 3 and 4.

To Replace Sashes6. Replace top sash first by inserting one pivot bar

into balance shoe, tilt sash as shown and guideother pivot bar into the balance shoe.

7. Tilt sash into original position.8. Push sash into original position.9. Repeat steps 6, 7 & 8 with bottom sash.

10. Lower sash and lock.



Customer Care Hotline 717-365-2500 Western Region Hotline 1-888-417-1162 Monday Through Friday 7:30 am to 4:30 pm MDT 5*AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY

Horizontal Slider Sash Removal InstructionsTo Remove Sash

1. Unlock locks.

2. Slide window open.

3. Lift sash into head.

4. Swing bottom of sash inward as shown.

Awning Window Sash Removal InstructionsTo Remove Screen

1. Turn screen clips 1/4 turn and remove screen to interior.

2. Open sash.3. Unlock sash hook from operator arm.4. These steps to be done on both sides: While

supporting sash, pry hinge bar off hinge post. Slide black plastic hinge guide out of hinge track.

To Replace Sash1. Slide black plastic hinge guides into hinge track.2. Snap hinge bars back onto hinge post – some

force will be necessary.3. Attach sash hook onto operator arm. Lock sash

hook detent.4. Replace screen.




Casement Window SashRemoval InstructionsTo Remove Sash

1. Remove screen.2. Unlock lock handle and open window approximately 45°.3. This step to be done on top and bottom – while support-

ing sash, pry hinge bar off hinge post.4. While supporting sash, slide black plastic hinge guide out

of hinge track. Use operator to aid in removal of blackplastic hinge guide.

5. Slide operator arm out of operator track.

To Replace SashNote: Operator arm should be in “nearly closed” position.1. Slide operator arm into operator track.2. Slide black plastic hinge guides into hinge tracks.3. Snap hinge bars back onto hinge posts – some

force will be necessary.4. Use sash operator to close sash.5. Lock window.


IMPORTANT: Homeowners with fixed sash windows (ie: fixed sash/glass in single hung/slider windows, picture windows, and specialty windows) shouldnot attempt to replace or install sash/glass. Please call the Customer Care Hotline for detailed installation procedures.

Customer Care Hotline 717-365-2500 Western Region Hotline 1-888-417-1162 Monday Through Friday 7:30 am to 4:30 pm MDT 7*AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY

Basement Window SashRemoval InstructionsTo Remove Sash

1. Unlock and tilt sash 90°.

2. These steps to be done on both sides. While sup-porting sash, pry hinge bar off hinge post. Slideblack plastic hinge guide up out of hinge track.

To Replace Sash1. Slide black plastic hinge guides into hinge track.

2. Snap hinge bars back onto hinge post – some forcewill be necessary.

3. Close sash.

4. Lock window.

Patio DoorPanel Removal InstructionsTo Remove Panel

Please call our customer care hotlinefor detailed instructions on how to remove and replace patio door panels!


IMPORTANT: Homeowners with fixed sash windows (ie: fixed sash/glass in single hung/slider windows, picture windows, and specialty windows) shouldnot attempt to replace or install sash/glass. Please call the Consumer Hotline for detailed installation procedures.

MI-1853 9/08

650 West Market Street • Gratz, PA 17030 • www.miwd.com

Customer Care Hotline 717-365-2500Monday Through Friday 8 am to 5 pm EST

Western Region Hotline 1-888-417-1162Monday Through Friday 7:30 am to 4:30 pm MDT


For additional product information, technical documents, installation instructions and warranty information, please visit: www.miwd.com

MI Windows and Doors, Inc. is a J.T. Walker Company

Caring for Your Windows,

Doors and Skylights

Windows, doors and skylights enhance your view of the world.

They also let in daylight and fresh air, as well as protect you

from the elements.Proper care and maintenance

will help with optimal performance of these products.

AAMA’s gold label - a mark of certified quality

AAMA-an innovative industry leaderCaring for your plastic glazed skylightsUnderstanding color retentionUnderstanding moistureDesigned to drain water

Look for the AAMA gold label as your standard for windows and doors and their components. Those items earning the AAMA gold label have been certified to meet rigorous performance standards. You can be confident when you choose AAMA certified products and components; a sample of each product design is tested and has proven to meet stringent AAMA standards.

AAMA provides this information as a general guide to caring for your windows, doors and skylights to enable you to receive the most enjoyment and best performance from these products.

Consult and follow your manufacturer’s warranty, owner’s manual or website for details on caring for your specific products and materials.

AAMA is the source of performance standards, product certification and educational programs for the window, door and skylight industry.SM

Since 1936, the American Architectural Manufacturers Association (AAMA) has become recognized for the development of standards that provide third-party validation of product performance and quality. Today, AAMA’s active membership includes innovative window, door and skylight manufacturers, component and material manufacturers and service and consulting companies dedicated to creating standards that help ensure that AAMA-certified products perform to the needs and expectations of home and business owners.

©2011 AAMA | PMB-1-11 | Released: February 2011

American Architectural Manufacturers Association1827 Walden Office Square, Suite 550Schaumburg, Illinois 60173-4268Phone: (847) 303-5664Fax: (847) [email protected]

Plastic skylight glazing can be made from a number of different materials. Just like the plastic lenses in eyeglasses, plastic skylight glazing requires special care for best performance. Follow the manufacturer’s instructions for cleaning.

• Plastic glazing is susceptible to scratching, abrasion and other damage by certain solvents and cleaning chemicals. Avoid the use of gasoline, acetone, ammonia, carbon tetrachloride or denatured alcohol. Also avoid the use of abrasives, abrasive pads, paper towels or high alkaline cleaners, scrapers, squeegees or razors as they can cause damage.

• Start the cleaning process by rinsing the plastic glazing with clean, warm water.

• To remove loose dirt or light soil, use a solution of mild soap and water. Apply with a soft cloth and rinse well with clean lukewarm water. To avoid water spots, blot dry with a chamois cloth.

• To remove foreign material like protective paper, glazing compound, caulking, roofing tar, grease or fresh oil paint, carefully use cleaners or solvents approved by the skylight manufacturer and apply with a soft cloth to the affected area.

• Apply cleaners or solvents away from direct sunlight and avoid cleaning at elevated temperatures. Then, immediately clean the skylight with mild soap and water as outlined above. Dispose of cleaning materials safely and properly.

Please note: Skylights are designed to withstand typical environmental conditions. Skylights are not intended to withstand human impact or falling objects. While some skylights are more impact resistant than others, never walk on and always exercise caution when near them. Access should be restricted only to authorized individuals who have been adequately cautioned as to the location of the skylights and informed of the warning above. You may also choose to provide protective guardrails or screens around the skylights.

Many factors can affect the color and finish of windows, doors, skylights and hardware. AAMA has established an industry color variation standard for factory applied paints and coatings on aluminum (excludes anodizing), fiberglass, vinyl, wood and cellulosic composites and other materials. The AAMA standard provides a method of measuring your window, door and skylight products’ compliance with color variation requirements.

AAMA/Industry Color Standard

Some degree of color variation is allowed for by industry standards. These standards take into account natural aging due to sunlight, weathering and other factors describing the allowable change in color in ways that can be scientifically measured.

As an example, in the chart below, the potential color variation along one spectrum shows the point at which the AAMA standard for white vinyl is set. Vinyl frames, cladding or components may be affected by solar radiation or chemicals that can cause color variation. The chart below shows color variations when vinyl window, door and skylight frames are exposed to the intense sunlight and dry climate of the Arizona environment. The left side of this chart shows color variations within AAMA standards.

Additionally:

• Chemicals can cause discoloration of materials.

• In dry climates with high levels of solar energy, a color variation (see comments above) may sometimes occur.

• A color variation has no effect on strength or structural integrity of the frame material.

Moisture condensation on interior window, door and skylight surfaces (glass/glazing, frame, etc.) is a natural occurrence if the interior relative humidity is too high, particularly in very cold climates.

• Condensation on the inside surfaces of a window, door or skylight is the result of interior air with a high moisture content (relative humidity – RH) contacting lower temperature surfaces on the glass or frame. The higher the interior air RH and/or the lower the temperature of the interior surfaces, the greater the potential for condensation to occur.

• Today’s buildings are built “tighter” to reduce extraneous air exchange between the interior and exterior. This can lead to excessive moisture being trapped within the building envelope.

• Excessive interior humidity can lead to structural damage and health concerns if high moisture levels are sustained inside wall cavities. Wall deterioration, mold and mildew can result.

• Integrated window ventilators and air exchange devices can increase building air changes and help vent excessive humidity. Open windows, doors and skylights whenever practical or possible to allow interior moisture to escape.

• On rare occasions, a window, door or skylight in a cold climate may have condensation on the exterior of the unit. This is due to radiant cooling of the exterior lite of glass in very high performing products and is not a cause for concern. In extreme conditions, moisture may freeze to form ice that can limit operability of the unit. In hot, humid climates, exterior condensation may also be prevalent, particularly in the early morning, due to the cooling of the glass from interior air conditioning. If you are experiencing this, replacing the product with a higher performing alternative may lessen or prevent further occurrence.

Windows, doors and skylights often have a simple drainage system or “weep” system designed into the frame and/or weather seal system to allow for accumulated water to drain to the exterior of the building. These water drainage pathways must be kept clear and clean for the window or door to operate correctly.

• Some products are designed with sloped sills to allow for water evacuation. It’s normal for water to accumulate in the sill or track area with wind-driven rain. As water builds up or outside wind pressure subsides, the product is designed to allow water to drain to the exterior as long as the weep system is clear.

• Keep sill or track areas clean of dirt or debris.

• Make sure that outside and inside weepholes and sill area are kept clear of any dirt, sand, stucco, paint, sealants, roofing cement or any other building materials. Use a small, soft bottlebrush or dry paint brush to clear openings.

• If the weepholes contain insect screening consult your manufacturer’s cleaning instructions.

• Baffles on weepholes should move freely, to allow water drainage and help reduce air infiltration.

Initial Color Peak 6 to 8 MonthsDelta b = 5.44

Recovery 12 MonthsDelta b = 2.79

How long will your products last?

Tips on caring for your products Tips for cleaning glass Frame cleaning tips Additional maintenance tips

How long will a window, door or skylight last?

The lifespan and performance depend upon many factors including but not limited to:

• Component and manufacturing quality • Building design, construction practices and

product installation • Climate conditions and exposure • Proper care and maintenance • Replacement of worn parts

• Consult with the manufacturer’s specific instructions, especially before using potentially abrasive or caustic cleaners or solvents.

• Generally, when cleaning glass, it’s a good idea to use a vinegar-based glass cleaner or mild dish soap and water with a soft, lint-free cloth or paper products. You may carefully use a squeegee to dry.

• Petroleum-based cleaners or solvents should not be used as they can streak the glass and weaken the seal between the glass and frame.

• Applied film should only be added with approval from the window, door or skylight manufacturer. The addition of after-market products may void the original manufacturer’s warranty or alter product performance.

• Carefully clean the frame surfaces as directed by the manufacturer. If you live in an area with saltwater or acid rains, it’s a good idea to hose off the exterior of your windows and doors several times a year with water to help protect them from the harsh elements. The use of a razor blade, steel wool, putty knife or abrasive pad may damage your window.

Glass care today is more important than ever.

Insulating, low-e or heat reflective glass requires proper maintenance to ensure best performance over the life of the product.

• Never use a razor blade, putty knife, steel wool, abrasive pad or anything that may scratch the glass surface.

• Never use a pressure washer or high-pressure sprayer to wash or rinse windows, doors or skylights as this can dislodge seals and gaskets and damage frame components.

• Clean glass with a vinegar-based cleaner or mixture of a mild soap or detergent and water. Rinse completely with clear water, then wipe dry with a soft cloth or a squeegee to help avoid water spots. Always test cleaners in an inconspicuous area first.

• Avoid washing glass in direct sunlight to reduce streaking of the glass.

• Avoid abrasive, petroleum-based or caustic cleaners because they may cause permanent damage to the finish or the glass.

• When painting, staining or finishing sash or frame components adjacent to glass surfaces the use of masking tape on the glass is recommended to protect it from splatter or overcoat that may require excessive clean-up.

• Clean screens by gently vacuuming with a brush attachment. Or, remove for cleaning and gently vacuum or wash on a flat, clean surface with mild soap and water and a soft brush. Rinse, wipe or air dry and reinstall.

• Clean tracks and weepholes using a dry paint brush or vacuum brush attachment. The use of oil-based lubricants can damage the weephole. Weepholes help channel water out of the window door or skylight, so be sure they are free of debris.

• Check weatherstripping, hardware and caulking and replace broken, worn or damaged parts. Poor performing components can decrease security or energy efficiency.

• Reduce the risk of an unsecure environment or loss of energy efficiency by leaving windows, doors and skylights closed and locked when not in use for ventilation.

• Choose windows, doors and skylights designed and sample-tested to meet stringent air, water, structural, forced entry and thermal performance standards. Look for the AAMA Gold Label to verify this testing and certification.

To help ensure that your windows, doors and skylights smoothly and easily open, close, lock and unlock for years to come, refer to your owner’s manual or manufacturer’s website. In addition, follow these helpful maintenance tips.

• Moving hardware parts, tracks and rollers should be lubricated periodically in accordance with the manufacturer’s maintenance instructions. In salt-air environments this may need to be done more frequently. Consult your manufacturer’s warranty for specific details.

• Inspect your product regularly according to manufacturer’s recommendation. Repair or replace broken, worn or damaged parts. Poor performing components can decrease security or energy efficiency. Some examples are:

• Cracks, dents or marred surfaces (for cracked or broken glass/glazing call your local supplier for replacement)

• Moisture or fogging between glass panes (call your local supplier for replacement)

• Weatherstripping and caulking that is missing, cracked, brittle or discolored should be replaced

• Rolling screen doors may be adjusted to run smoothly. Use a screwdriver—often in all four corners—to make adjustment. You may also adjust the lock strike placement by loosening screw fasteners, moving the strike plate and retightening to check for proper lock operation.

Keeping your windows, doors and skylights clean applies to more than just the glass.

Try these helpful cleaning and maintenance tips for your window, door and skylight frames.

• Vacuum dirt from sill and track areas before washing.

• Rinse completely with clear water and wipe dry.

• Avoid abrasive or caustic cleaners or solvents that might cause permanent damage to the frame finish.

• As with glass, a mild, nonabrasive soap or detergent is usually safest for most dirt and stain removal. Always test cleaners in an inconspicuous area first.

• Check to ensure that drainage or weepholes are always clear of dirt or obstructions—both inside and outside the window or door in the bottom of the frame. Note: If the window is “stacked,” there may be weepholes between units.

• Windows, doors and skylights can be vulnerable to water leakage at the corners if not properly maintained. If a crack appears, it should be sealed according to the manufacturer’s instructions.

It’s important to read and understand your manufacturer’s warranty and have your windows installed according to the manufacturer’s instructions for best performance.

inconspicuous locations in the jamb track of windows or can only be seen when the window is open.

Caution: Use extreme care whenremoving labels. Avoid scratchingthe glass with razor blades or othersharp tools.

Note: Masking tape should not beused on glass surfaces. Masking tapemay, when heated by sunlight, bakeinto the glass and/or window frame,causing damage when removed.

Sash LubricationOccasionally the sash operates with difficulty and needs minor lubrication. Tracks should always be lubricated according to the manufacturer’s instructions.

Before lubricating movable panel tracks, the installer should verify that the lubricant is compatible with the vinyl, aluminum, or other materials used in the products’ assem-bly. We recommend a spray furniture polish for best results on any plastic parts. Avoid using silicone aerosol sprays because some solvents may dissolve plastic components, and/or prematurely shorten the life of the Insulated Glass.

Special Information On Exterior “ Weep Holes”Some of our window and door products come with built in exterior water drainage systems that we refer to as “weep holes.” These “weep holes” appear on the exterior of our window and door products at the sill area. There are two weep holes on each unit, which are designed to have this type of exterior water drainage system. These “weep holes” must remain clear and open to the exterior elements.

IF THESE HOLES ARE BLOCKED, YOU MAY HAVE THE POSSIBILITY FOR WATER INFILTRATION INSIDE

YOUR HOME!

Cleaning and Maintaining Your WindowsCleaning Window and Door FramesVinyl and aluminum windows and doors come closer to being maintenance free than any other exterior building prod-uct on the market today. They may become dirty just as does a freshly painted house or a new automobile, or any other product, which is exposed to atmospheric conditions.

However with very little effort, you can keep your windows and doors clean. In most cases, a heavy rain is sufficient to clean these products, or you can wash them down with an ordinary garden hose. Do not wash the windows or doors with a high-pressure spray. The extreme pressure could crack or destroy the caulking around the window or door.

If neither rain nor hosing does a satisfactory job, follow these simple instructions:

Normal MaintenanceWash using a soft cloth or ordinary long-handled soft bristle brush. For textured surfaces, use only a soft bristle brush to avoid smearing the stain into the grooves of the texture.

To wash an entire house, start at the top and work down to the bottom in order to prevent streaking.

For dirt and stains that are difficult to remove such as top soil, motor oil, lithium grease, crayon, felt-tip pen, caulking, lipstick, grass, bubble gum, mold and mildew, use readily available household cleaners that can be mixed with water, such as Fantastik®, Murphy’s Oil Soap®, Windex®, Lysol®, Lestoil®, or a solution of vine-gar (30%) and water (70%).

Most cleaners are inefficient in cleaning stains such as pencil, paint, oil, and tar. In these cases you may wish to use a mildly abrasive cleaner, such as Soft Scrub®, Ajax®, Bon Ami®, etc., but please remember, the use of any abra-sive material could have a deleterious effect onsurface appearance.

For exterior applications, the method above can be followed; however, a garden hose can be used to dislodge any soil and perform the final rinse. Caution should be used, for many operable windows and doors are not designed to withstand direct, full-pressure, full-volume spray from a typical garden hose. Such windows may allow water to penetrate into unwanted locations when subjected to such a spray. When using a garden hose, always apply the water at a low volume, using moderate water pressure, and an indirect spray. Always start with windows on the upper floors and work down. Minimize the amount of water running over the lower portions of the building to avoid other stains or damage.

Label RemovalOnly remove temporary labels that do not indicate certification of the products. Temporary labels are generally applied to the glass and obviously impede the view. Permanent labels such as AAMA and WDMA product certification labels are not to be removed. Permanent labels will generally be located in

IMPORTANT: Do Not Paint Vinyl Windows

Water exits through the weep hole(s)

Water that may accumulate on the sill will drain down the weepage path.

Weepage path

Patio Door MaintenanceLocking Mechanism AdjustmentSliding glass doors are very similar to sliding windows, with the exception of the locking mechanism provided. Locking mechanisms can be adjusted by turning the adjustment screws. To make adjustments to the lock, unlock and open the door until full access to the locking jamb is permitted. Inspect the lock for attachment and adjustment screws. To adjust the amount of throw (reach) the lock cam will have, simply rotate the adjustment screw, then close the door and throw the lock. Check the clear-ance again by trying to open the door while in the locked position. A limited amount of play should be allowed between the lock and the keeper.

Patio Door Screen Adjustment:Screens can be designed a number of different ways. Regardless of whether the screen rolls on rollers at the sill or is mounted to a roller housing in the head, minor adjustments can be made. If the screen has rollers at the sill, check the opposing ends of the screen frame for access holes, which will allow for adjustment of the screen. If the screen is mounted with rollers at the head, screen adjustment should be accomplished either from the ends or from the face of the screen. By turning the adjustment screws, the screen will raise and lower at each end to ensure smooth operation.

Adjusting Rollers on SlidersAdjustment of the rollers can usually be accomplished in one of two ways. Some roller housings are not adjustable, but can be raised or lowered by placing or removing spacers under the housing. To remove or add spacers, follow the directions above for sash removal. Then, remove the housing and make the necessary adjustments.

Other rollers can be adjusted by a simple turn of a screw, which raises and lowers the sash. In many cases, the sash does not have to be removed. Always check for an access hole, which allows for adjustment of the rollers prior to removal of the sash. Holes will either be exposed to view or will be covered by a plastic hole plug. Hole plugs can be easily removed by gentle force, using your fingernails or a flat, thin spatula. Once you have gained access to the adjustment screw, simply turn the screw to adjust the sash, either higher or lower.

Cleaning Roller Tracks on Doors and SlidersThe roller track will often collect construction debris, which will result in rough operation of the sash. If the sash does not glide smoothly across the sill, check the sill track for debris. To clean the roller track, simply use a vacuum cleaner to pick up the loose material, then use a cloth orsponge and soap and water to finish the cleaning.

Cleaners for Stain Removal of Vinyl Window and Door FramesGumCrayonDAP (oil based caulk)®

Felt-tip PenGrassLipstickLithium GreaseMold and MildewMotor OilOilPaintPencilRustTarTop Soil

Fantastik®, Murphy’s Oil Soap®, A solution of 30% vinegar and 70% water, Windex®Lestoil®

Fantastik®Fantastik®, Water based cleaners

Fantastik®, Lysol®, Murphy’s Oil Soap®, Windex®Fantastik®, Lysol®, Murphy’s Oil Soap®

Fantastik®, Lysol®, Murphy’s Oil Soap®, Windex®

Soft Scrub®Brillo® Pad

Soft Scrub®Fantastik®, Murphy’s Oil Soap®, Windex®

Soft Scrub®

Fantastik®, Lestoil®, Murphy’s Oil Soap®

Fantastik®, Lysol®, Murphy’s Oil Soap®, Windex®Fantastik®, A solution of 30% vinegar and 70% water, Windex®

Do not use cleaners containing organic solvents or other aggressive ingredients because they could affect the surface appearance. Examples of such cleaners are: chlorine bleach, liquid grease remover, strong soaps, nail polish remover and detergents containing organic solvents. IMPORTANT: DO NOT PAINT VINYL OR ALUMINUM PRODUCTS.Products are registered trademarks of their respected companies

Customer Care 717-365-2500 – Monday Through Friday 8 am to 5 pm EST

650 West Market Street Gratz, PA 17030 717-365-3300 www.miwd.comFor additional product information, technical documents, installation instructions and warranty information, please visit: www.miwd.com

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Window CondensationReduce and Control Household HumidityAged-over or frost-coated windows: A problem or a symptom?It should be pointed out that a little fogging or frosting thatcomes and goes on the lower corners of our windows isnothing to be concerned about. Condensation that blocks thewhole window with fog or frost, though, presents more of aproblem. Runoff can cause staining on woodwork, wallpaperand plaster. Heavy condensation of this type on your windowsis symptomatic of moisture damage that can be occurringthroughout your home.

Household humidity is a modern problem. That’s becausemore and more of us are living in moisture-trapping homes that are more economical as well as being cleaner and morecomfortable. So…were we unwise or even a little hasty inhoping for the energy-efficient “tight” home? Definitely not.This information explains the moisture challenges of themodern home and offers practical and easy to followsuggestions for solving the problem of excess indoor humidity.

How does excessive humidity cause home damage? Outside air is usually drier than the air in your home. Themoisture in wet air is compelled to flow toward and mix withthe outside drier air, and it does so with a force of nature thatis known as vapor pressure. A relentless force, vapor pressurecan even go upstream to airflow as it forces moisture throughwood, plaster, brick, cement and most of the other materialswe use to build our homes. This phenomenon can forceexcessive indoor humidity through siding to form blistersunder the exterior paint.

Why do modern homes trap more humidity inside?Because, in achieving today’s “tight” homes, builders andremodelers have made increasing use of moisture-trappingmaterial such as glass, less permeable varnishes and paints,tiles and plastic wall coverings. These materials, plus theapplication of vapor-seal wall insulation, combine to keepmoisture inside where it can condense and cause fogging on cooler window surfaces as well as dampness on otherinterior surfaces.

What heightens the indoor humidity problem?Life-style changes are elevating water-vapor levels in today’shomes. There is more washing, more bathing, moreshowering... and there are more appliances and gas furnaces.How much water vapor do day-to-day family activities generate?

Cooking for a family of four adds 4.5 lbs. of moisture a day to ahousehold. Other contributors, to name just a few, are: eachshower; 1/2 lb., weekly laundry; 30 lbs., human occupancy; 6to 8 lbs. Studies show that a family of four can easily releasemore than 18 gallons (150 lbs.) of moisture per week intohousehold air.

What is the recommended humidity level for most homes?Your family needs a certain level of indoor humidity for healthreasons. How can you tell if your home humidity level is acceptablefor both health and home? As stated previously, the wintertimebuild-up of a little fog or frost on the lower comers of yourwindows indicates your humidity is still within the proper range.

One way to test the humidity inside your home is by using apsychrometer. The following table shows suggested humiditylevels for a home that is heated to 70˚ F. Lower humidities arerequired for higher indoor temperatures.

Outside Air Recommended Indoor Relative HumidityTemperature For A Household Temperature of 70˚F

-20˚ F or below not over 15%-20˚ F to -10˚ not over 20%-10˚ F to 0˚ not over 25%

0˚ F to 10˚ not over 30%10˚ F to 20˚ not over 35%20˚ F to 40˚ not over 40%

7 ways to reduce and control household humidity1. Shut off all household humidifier units (including the

furnace humidifier).

2. Ventilate regularly. Air out the entire house for a few minutes each day. Ventilate kitchen, laundry and bathrooms during use.

3. Run exhaust fans longer and more often.

4. Open the fireplace damper.

5. Be sure attic and basement crawl-space louvers are largeenough and that they remain open.

6. Install windows that are double glazed.

7. Vent humidity producers such as clothes dryers and allgas burners to the outdoors.

What to do about persistent problem humidity? If the simple steps above don’t solve your problem, ask your heating contractor about installing an outsideair vent for your furnace...or the addition of more or largerexhaust fans.

The Facts About Condensation

LMI02820 9/08

650 West Market Street • Gratz, PA 17030 • www.miwd.com

Remember, windows do not cause condensation, but excessivehumidity levels can. The reasons for excessive window con-densation and humidity can be complicated. Sometimes thediagnosis requires the service of a qualified expert who canmake recommendations based on an overall evaluation thatincludes: the number and type of windows; the type of doubleglazing system used; the heating system (hot air or hot water,perimeter or interior wall heating); the type of insulation andvapor barrier; and the type of soil and quality of drainage. Onething is clear. Whatever is required, homeowners cannot affordto let humidity go unchecked.

A Few Additional Comments…Condensation is visible evidence of excessive moisture in the air.It may appear as water, frost, or ice on the room surface ofwindows and doors. The warmer the air, the more water the aircan hold, which means that the air in the center of any givenroom will hold more water than the air adjacent to the windowor door walls, since this area is always cooler. When the warm,moisture laden air moves toward the cooler window or doorwall, it becomes cooler and cannot hold the moisture it heldwhen it was warmer, and is dropped and appears as water onthe glass and frames of windows and doors. This occurs morefrequently during the winter months because of the extremedifference between the inside and outside temperatures. If youwish to avoid condensation during the winter months, when theaverage outdoor temperature drops to 35 degrees or less, it wouldbe wise to maintain a 25-30 degree relative indoor humidity.

Ventilation is a very effective way to remove excessive moisturefrom the air, which is why old, poorly insulated houses withsingle glazed windows, often do not have condensation

problems. This is because the air is changed by infiltrationaround the windows, doors, vents and other openings. Newerhomes, which have been newly insulated through the additionof attic and basement insulation and installation of primedwindows with dual or triple glazed glass, are now so airtightthat they present a new challenge.

All homes will, on occasion, have temporary condensationwhich is the result of one of three occurrences:

1. New Construction or Remodeling: Building materials containa great deal of moisture. As soon as the heat is turned on,this moisture will flow out into the air and settle on doorsand windows, etc. This will usually disappear following thefirst heating season.

2. Humid Summers: During humid summers, houses absorbmoisture. This will be apparent during the first few weeks of heating. Then the house should dry out.

3. Temperature Change: Sharp, quick and sudden drops in temperature. Especially during the heating season, will create temporary condensation.

If you have an existing moisture or condensation problem, do not count on correcting it merely by installing new windows.

REMEMBERWINDOWS DO NOT CAUSE CONDENSATION,EXCESS INTERIOR HUMIDITY IS THE SOURCE.

Customer Care Hotline 717-365-2500Monday Through Friday 8 am to 5 pm EST

Western Region Hotline 1-888-417-1162Monday Through Friday 7:30 am to 4:30 pm MDT


For additional product information, technical documents, installation instructions and warranty information, please visit: www.miwd.com

MI Windows and Doors, Inc. is a J.T. Walker Company

1827 Walden Office Square, Suite 550 • Schaumburg, IL 60173 • ph 847-303-5664 • www.aamanet.org

RAmerican Architectural

Manufacturers Association

Storm-Driven Rain Penetration of Windows and Doors Purpose of this Document

In the aftermath of tropical storms and hurricanes, questions have been raised by some residents who experienced wind-driven rain leaking through or around their windows and doors that otherwise remained unbroken and structurally intact during these extraordinary events. AAMA has chosen to publish this document in order to provide information to homeowners, distributors, and builders as well as code officials regarding water penetration during severe wind-driven rain storms.

Actual source of water entry

Rain driven by high winds may enter the wall cavity of a home or building at any number of points, some well above the location at which it appears, such as the attic or roof, soffit or wall penetrations such as exhaust fans. Running down the inside of the wall, it may exit the wall around the rough opening at a window or door.

Installation

Even though the window was properly anchored for structural integrity, it may leak if not correctly flashed and sealed. Windows and doors that are not installed plumb, square, and in plane will not close properly. This leaves gaps which, though very small, are sufficient to admit rain when driven by storm-force winds.

Maintenance

The age of the window or door, condition of seals and weatherstripping, and other maintenance matters such as clogged drainage/weep holes, can contribute to leaks appearing during wind-driven rain conditions. All windows and doors should be regularly inspected for damage or wear, and repaired as needed.

Ratings

Windows and doors are usually selected for their structural performance characteristics based on local or State building code requirements. The primary consideration is structural integrity of the window or door, to keep it intact and prevent the pressure of high-velocity wind from entering the building and causing catastrophic structural damage. In tropical storms and hurricane wind-driven rain conditions the product selected to meet the state and local code requirements may still experience water leakage because these extraordinary conditions exceed the rated/code requirements for water penetration. The tables on the back of this page provide information to help understand how extreme environmental conditions may cause water leakage.

1827 Walden Office Square, Suite 550 • Schaumburg, IL 60173 • ph 847-303-5664 • www.aamanet.org

TABLE 1

Water Test Pressure Equivalent Wind Velocities for Windows Tested to the Nationally-Recognized Standard 1

Design Pressure Rating Water Test Pressure 2 Approximate Wind Speed Equivalent to Water Test

Pressure 3 15 psf 2.86 psf 33 mph 20 psf 3.00 psf 34 mph 25 psf 3.75 psf 38 mph 30 psf 4.50 psf 42 mph 35 psf 5.25 psf 45 mph 40 psf 6.00 psf 49 mph 45 psf 6.75 psf 51 mph 50 psf 7.50 psf 54 mph 55 psf 8.25 psf 57 mph 60 psf 9.00 psf 59 mph 65 psf 9.75 psf 62 mph 70 psf 10.50 psf 64 mph 75 psf 11.25 psf 66 mph 80 psf 12.00 psf 68 mph 85 psf 12.75 psf 4 71 mph 90 psf 13.50 psf 4 73 mph 95 psf 14.25 psf 4 75 mph 5

100 psf 15.00 psf 4 77 mph 5

1 2003 International Residential Code® for One- and Two-Family Dwellings 2 Applies to R, LC, C, and HC performance class windows & doors (15% of design pressure; minimum 2.86 psf; max 12 psf); AW performance class is tested for water penetration at 20% of design pressure.

3 Pressure/Velocity conversions are based on a standard engineering equation; not to be used for code compliance. 4 For comparison only; the national standard caps water test pressure at 12 psf 5 This test exceeds the minimum Saffir-Simpson wind velocity for a category one hurricane

Summary

Many window and door products are tested for water penetration resistance at wind pressures as shown in Table 1. When rain events are coupled with extraordinary wind speeds, it is not uncommon to experience water leakage through or around a window or a door. Water resistance performance of a window or door product is often affected by a variety of design parameters including operational or functional concerns, market or economic preferences, life safety and egress codes, or other physical limitations to water control capacity.

Released: November 28, 2005

LIMITED LIFETIME CUSTOMER ASSURANCE WARRANTY

New Construction and Replacement

Congratulations! As a consumer purchaser of window and doors manufactured by MI Windows and Doors, Inc. (“MIWD”) you have our assurance that MIWD will respond to your notice of product issues as described below. This applies to MIWD products installed in new construction and as replacement products.

1

Effective: January 1, 2010

Assurance Warranty: Single Family Home: For as long as you own and live in your home, MIWD shall offer, upon proper notice, at no charge to Owner such replacement component(s) as necessary for correction of any significant impairment in usage directly caused by a defect in the frame, sash or other non-glass components, as manufactured. This assurance is made solely to the original purchaser(s) of the owner-occupied single family home into which new MIWD products are initially installed (“Owner”). Glass: MIWD shall offer at no charge to Owner a replacement insulated glass unit (“IGU”) if a defect in an IGU, as manufactured by MIWD, has directly caused a significant impairment of vision, upon proper notice given within twenty (20) years of the date of manufacture. IGU or single pane windows with laminated glass or StormArmor protection are warranted for a maximum period of five (5) years from date of manufacture. This warranty provides replacement glass for MIWD product only and does not include shipping, which shall be “F.O.B. MIWD dock.” Commercial and Applications other than Single Family Homes: Installation in a structure other than an owner-occupied, new construction single family home will limit the application of the above warranty and its remedy to a maximum of ten (10) years from date of manufacture. Screens: Screens provided with MIWD products are warranted for a period of one (1) year from the date of manufacture. Transferability: If Owner sells its single-family home containing MIWD products within five (5) years of product manufacture, then this warranty shall transfer to the second purchaser only and continue to be effective for a maximum period of ten (10) years from the date of manufacture. Warranty transfer is not permitted with respect to products installed in structures other than owner-occupied, single-family homes and the warranty may not be assigned. Special Conditions: This Assurance Warranty applies only to new MIWD windows and doors shipped to and installed in the USA and Canada. Replacement components and repaired products are covered for the balance of the original warranty period only. This warranty provides for replacement of MIWD product

components only and does not include shipping, which shall be “F.O.B. MIWD dock,” or the provision of cost of labor, repainting or refinishing. Loss of functionality of hardware in corrosive environments, which include any dwelling located within two miles of salt water, and any dwelling located in Hawaii or the Caribbean Islands, are excluded from any warranty coverage. For a period of one year from date of manufacture, MIWD shall offer replacement for stainless steel hardware, included in original product manufacture, which loses functionality in a corrosive environment. MIWD reserves the right to refund the component purchase price in lieu of repair or replacement as stated herein. In no event shall MIWD be liable for an amount in excess of the purchase price of the affected component.

** MIWD StormArmor products are covered by this assurance warranty, as modified by the StormArmor Warranty Rider, for ten (10) years from the date of manufacture (five (5) years for glass). MIWD aluminum frame, single glazed units are covered under the assurance warranty for ten (10) years from date of manufacture (five (5) years for laminated glass). How to Request Assistance: ANY OBLIGATION OF MIWD IS CONTINGENT UPON PROPER NOTICE BY INDIVIDUAL OWNER COVERED BY THE ASSURANCE WARRANTY AND AN OPPORTUNITY FOR MIWD TO PERFORM. Notice should go to the dealer or contractor from whom you acquired the product and must include your contact information; proof of Ownership; description of MIWD product, including MIWD Order Number found on the warranty information label at the head of the product; and, nature of problem (photographs are helpful). Upon request, you must allow for inspection of product as-installed. In the event that notice to your dealer/contractor cannot be given, you may contact us directly at: Eastern Regional Claims: Western Regional Claims: Warranty Service Warranty Service P.O. Box 370 7555 East State Route 69 Gratz, PA 17030 Prescott Valley, AZ 86314 Phone: 717-365-2500 Phone: (800) 468 - 0304 Fax: 717-365-3780 Fax: 928-759-0913 Email: [email protected] Email: [email protected] *AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, TX, UT, WA, WY

mailto:[email protected]

mailto:[email protected]


2 Effective: January 1, 2010

What MIWD Will Do: We will promptly acknowledge receipt of your claim, investigate and take appropriate action (generally within 30 days after notification). If the product does not have a defect covered by the warranty, MIWD may charge a fee for onsite inspection. Replacement part(s) may not be an aesthetic match to the original. If repair is not practicable or replacement is not reasonably available, then MIWD in its discretion may choose to refund the purchase price of the affected component. In no event shall MIWD’s liability hereunder exceed the purchase price of the affected unit. MIWD shall have no obligation whatsoever unless you make a request under this warranty, and upon receipt MIWD shall have the right to perform under this warranty.

THIS WARRANTY IS THE EXCLUSIVE REMEDY AND SHALL OPERATE IN LIEU OF ALL OTHER REMEDIES, WARRANTIES, OR GUARANTIES, EXPRESS OR IMPLIED, IRRESPECTIVE OF MIWD NEGLIGENCE.

LIMITATION OF REMEDIES: IN NO EVENT SHALL MIWD BE LIABLE FOR ANY PERSONAL INJURY; LOST PROFITS; LOSS OF USE; PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, REGARDLESS OF THE NATURE OF THE CLAIM AND WHETHER OR NOT OCCASIONED BY MIWD’S NEGLIGENCE. IN NO EVENT SHALL THE LIABILITY OF MIWD EXCEED THE PURCHASE PRICE OF THE AFFECTED COMPONENT.

DISCLAIMER OF OTHER WARRANTIES: THIS LIMITED LIFETIME ASSURANCE WARRANTY IS THE ONLY WARRANTY FOR MIWD PRODUCTS. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED — INCLUDING ANY WARRANTY WITH RESPECT TO FITNESS, MERCHANTABILITY, OR OTHERWISE ARISING FROM THE COURSE OF DEALINGS OR USAGE OF TRADE OR ADVERTISING — ARE DISCLAIMED AND EXCLUDED. Where these limitations on warranties are prohibited or otherwise altered by statutory consumer product warranties, this warranty is limited solely to the extent of any such statute or law.

Depending on the state in which you live, these restrictions may not apply.

Alteration: This warranty shall not be extended, altered or varied except by a written instrument signed by an officer of MIWD. This Warranty contains

all terms, conditions, agreements, exclusions, and obligation arising under the terms of MIWD’s Warranty. Any action taken by MIWD shall not create a new warranty nor extend the original term of this warranty.

Impairment of Usage > Exclusions: MIWD shall have no obligation to respond to any condition which involves: • An application, configuration, installation or condition that exceeds the

capacity of the product design or configuration; violates any applicable Code; installation in inappropriate openings or sources of undue stress, pressure, water, heat or cold.

• Installation that is not in conformance with MIWD’s or AAMA Installation

Masters’ recommended installation procedures and applicable good building practices; mishandling of product; defects or limitations in building design, construction, or nature of construction components.

• Normal wear-and-tear, aging, weathering, corrosion; interior moisture or

condensation; glass breakage or stress cracks; all other conditions and causes beyond the control of MIWD. Glass blemishes, scratches or other imperfections allowable for standard B grade glass under ASTM C1036 or C1048.

• Lack of product maintenance, misuse, neglect, abuse, failure to address

condensation, or maintain sealants, caulks, trim, or flashings that surround or impact the performance of the product(s).

• Alterations and/or modifications of the unit or components, including but

not limited to, by reinstallation, application of tints and/or films, caulk and paint finishes, and installation of security systems or window coverings.

• Damage to window components caused by the use of harsh chemicals,

including, but not limited to, brick wash, acids, salts, abrasive cleaners or solvents.


3 Effective: January 1, 2010

Important Terms and Conditions: MIWD products are often designed and tested in accordance with required standard procedures established by the American Architectural Manufacturer’s Association (“AAMA”) and National Fenestration Rating Counsel (“NFRC”). These measure the performance of sample products in a laboratory-type setting. To pursue consistency MIWD manufactures its products for sale utilizing the same methods and materials as in fabrication of the product for testing. All product components and manufacturing processes, however, involve an inherent range of tolerances which can result in some variance among individual product performance values. Moreover, evaluation of a product outside of a laboratory setting can affect results. The thermal performance of many windows and doors is enhanced by insertion of gases into the inner space of the insulated glass unit. Given the nature of these gases and the technology utilized to manage them, MIWD does not warrant specific fill or retention levels for individual products and some performance variation may occur. Such variations do not constitute an impairment of usage of an MIWD product. Important Note: All construction must anticipate and account for the possibility of water intrusion. Determination of the suitability of building components and wall system design is the responsibility of the Buyer or Owner, architect, contractor, installer, trade, and/or construction professional. Wall systems must be designed and constructed to appropriately manage moisture. MIWD is not responsible for claims or damages caused by moisture intrusion due to deficiencies in design, calculation, construction, installation, or maintenance. MIWD makes no representation and does not intend to convey, any representation regarding the useful life or life expectancy of any product. MIWD Product Documentation: MIWD Product(s) are also supported by (1) General Care and Maintenance Guidelines, (2) Product Information Sheets, and (3) Product Installation Guidelines. While they do not modify the terms of this Assurance Warranty, each of these is important because it provides information regarding MIWD windows and doors. Review each as they

contain information relative to and impacting the performance of your product(s). Ask the builder, distributor or MIWD for copies of any missing documents. Attention: Professional 5000, Builders Series, HomeMaker II and Regal Series products include a Supplemental Labor Warranty; be sure to obtain a copy. Example Warranty Information Label:

American Architectural Manufacturers Association

AAMA • 1827 Walden Office Square, Suite 550 • Schaumburg, IL 60173 • Telephone 847-303-5664 • www.aamanet.org

Residential Air Infiltration www.aamanet.org/airinfiltration

Understanding Air Infiltration Related to Windows, Doors and Skylights Defining Air Infiltration

To some extent, every home, regardless of age or location, needs to “breathe.” You may feel some air coming into your home around windows, doors, skylights, electrical outlets, walls, floors or the roof. This is air infiltration, and it is the result of air pressure differences between the inside and outside of the home. Every home has some level of air infiltration. Glass surface temperature, by itself, is not an indication of air infiltration.

Product Types

Different types of products allow different air infiltration rates. For example, fixed products – those that do not open (such as a picture window) – are the most airtight. Those that do open, like casements (commonly referred to as crank-out windows) or double- or single-hung windows that open vertically have the most potential for air infiltration. This is due to design tradeoffs that allow the units to open and close using reasonable effort to move them.

If your windows open, be sure to keep them closed and locked when not being used for ventilation. This will help reduce air infiltration to keep your home warmer in the winter and cooler in the summer.

Location Matters

Your home’s location and climate can impact air infiltration. That’s why it’s important to select the right type of window, door or skylight for your home’s climate conditions and install it properly according to the manufacturer’s instructions.

Different placement of products throughout the home allow for varying air infiltration rates. For example, a window placed on a north wall facing harsh arctic winter winds should have different qualities to help protect from the cold winds as compared to a southern-facing window overlooking a sunny beach. A skylight, because it is roof mounted, is also impacted by location as well as the slope of the roof surface on which it is installed.

No single product design is best for every application. Depending on the direction a wall or roof faces and the local climate, windows, doors and skylights may need to be different from one area to another within a home.

Air Infiltration Testing

Check with the manufacturer to see if a sample of your windows, doors and skylights has been tested to determine they meet industry requirements for air infiltration. To pass this test (as detailed in the industry standard - AAMA/WDMA/CSA 101/I.S.2/A440), a residential product must not allow more than 0.3 cubic feet of air to pass through the entire manufactured unit per minute, per square foot. At an accredited test laboratory, a new product sample is subjected to constant air pressure to simulate 25 mph winds, which represents a time-averaged weather condition. Since air flow depends upon temperature and barometric pressure, these are taken in account to determine total air infiltration.

More details are provided within the Frequently Asked Questions that follow.

http://www.aamanet.org/airinfiltration



Air Infiltration Frequently Asked Questions General Information

Q: What is air infiltration?

A: Air infiltration is a term that relates to air moving into a home through small spaces in doors, windows, skylights, electrical outlets, walls, floors or the roof. This is the result of pressure differences between the inside and outside of the home.

Q: Is air infiltration bad?

A: No. To some extent, every home, regardless of age or location, needs to “breathe” so that it is not completely airtight. Well-placed and installed windows allow for natural ventilation in the home. Fresh air is needed inside the home to help eliminate odors and pollutants harmful to human health. Fresh air also helps eliminate excessive moisture that harms the building structure and furnishings and is the source of mold and mildew growth. However, concerns can arise when homeowners perceive that too much air is entering the home through openings.

Q: What is the most airtight window?

A: A fixed window – a product type that does not open – provides the least chance for air to infiltrate the home.

Q: What factors affect the air infiltration rate in a window?

A: Different types of windows allow for different air infiltration rates. A fixed window that does not open is the most airtight. Compression-sealed operable units, such as casements, are the next most airtight. Operable windows with sliding seals such as hung and slider units are traditionally the least airtight, although all AAMA certified windows are designed to meet or exceed the air infiltration standard. The location of the window in the home also plays a role in the level of air infiltration. For example, a window on a wall facing a harsh north arctic winter wind should have different qualities than a southern-facing window overlooking a sunny, warm beach. No single window type is best for every application.

Industry Testing for Air Infiltration

Q: How can someone know if a window, door or skylight will allow in too much air?

A: The two recommended options in determining if a window, door or skylight will allow in too much air: 1) Look for an AAMA certification label on the window to determine that the product has been designed to meet air infiltration standards. 2) Determine if the product has been tested and authorized for AAMA certification by researching the product in the AAMA Certified Products Directory.

A third option available option involves contacting the manufacturer of your specific product to request test data. Note that certification programs offer enhanced quality that is not built into the basic testing process. Certification quality control measures include two unannounced manufacturer plant inspections by a third-party validator.

Q: How does a manufacturer perform the Air Leakage Resistance Test?

A: At an accredited test laboratory, a representative sample is subjected to the prescribed constant air pressure differential. The level of leakage is determined by a high precision mass flow meter. Since air flow depends on temperature and barometric pressure, these are factored out to determine total air leakage.

http://www.aamanet.org/general.asp?sect=1&id=44




Homeowner Concerns

Q: Should I be able to feel air leaking into my home?

A: The building industry recognizes that natural ventilation (a controlled air exchange) will occur through all openings. A

If you place your hands by areas of weatherstripping, it may be possible to feel some air. AAMA-certified windows are

Q: What is the relationship of negative air pressure and air infiltration?

A: The air being pulled out of your home by appliances such as bathroom fans, central vacuums, range hoods, clothes

ill enter

Q: Why do newer homes appear to have less air infiltration?

A: Building techniques have evolved during the past several decades to help create a firmer, more reliable “seal” in the

Q: Why am I only experiencing air infiltration on one side of my home?

A: There are several variables that can contribute to varying air infiltration rates in different parts of your home. The r

Q: Is there anything I can do to reduce the air coming through my windows, doors, and skylights?

A: First, be sure that your operable units are clean, operate smoothly and are properly closed and locked. Second, review

a

Installation screws and jamb adjuster screw holes should be caulked and capped. Windows and doors should be installed

Q: What are some things to look for to determine if the air is coming around my windows?

A: A good place to start is to look for caulk against the interior trim and around the molding that goes around the frame of

Double Hung window, for instance, has four sides on two sashes which are intended to move. This part of the designed window movement may allow some minimal amount of air in.

designed so that the total amount of air movement will be less than that prescribed in the AAMA/WDMA/CSA industry standard. Normal air movement within the room is another issue that some mistake for air infiltration.

dryers and others can be significant. When this happens, there is often too much resistance for equal amounts of replacement air to get back into your home. As a result, your house tries to "inhale” air. This means that more air wyour home in areas where natural ventilation is present.

envelope of the home. Products such as house wrap, insulation wraps and spray foam insulations are now being more commonly used on new homes during the building stages to reduce the number of openings in the envelope where air can move in and out.

prevailing winds blow directly on one side of your home, increasing the effective pressure differential and chances fomore infiltration on that side than the side of the home that is sheltered from direct wind. The style of the product also plays a role.

how your units were installed. Insulation and flashings should have been installed between the frame and the rough opening to provide a tight, secure envelope in the home. Proper installation practices play a vital role in how effectivewindow, door or skylight is at resisting air leakage.

plumb, level and square; if not, air could enter your home around the outside of the frame. Inspect all weatherstripping to ensure that it is present and intact. Properly sealing and flashing a product per the manufacturers’ instructions is vital. If you suspect questionable installation, it’s a good idea to have a professional inspect your home. If you have siding on theexterior of your home’s walls, be sure it provides a proper seal up to the window frames. If you have brick, the mortar should be intact. Check for caulking integrity and replace cracked or missing caulk.

the window. Typically, missing or damaged caulk (dried up, shrunken or molded) will allow air infiltration. Whistling wind ora “humming” sound through the siding can indicate an installation problem or a problem that occurred as the house settled.



Q: Why do some windows have more air infiltration than others?

A: The design of the window may be different, such as a picture window or casement, allowing less air to pass through. It may also be in a part of your home that does not get direct wind contact. All windows have some level of air infiltration. AAMA-certified products are designed to meet or exceed the industry standard of less than 0.3 cubic feet per minute.

Q: What three factors most affect air infiltration through windows, doors or skylights?

A: The first is proper installation of the unit, per the manufacturer’s instructions. It should be installed square, level and plumb, with insulation present around the rough opening and tucked up to the main frame. The second is outside conditions that include the location of the product on the home, air temperature difference from inside to outside, wind speed and other weather factors. Third is product type. A double hung unit or other operable unit will usually allow more air to pass into the home than a fixed unit (such as a picture window) because it’s designed to open. Remember, when closed tightly, even certified operable units permit acceptable levels of air infiltration that may seem excessive to a particular individual.

Q: Are there any steps that homeowners can take to lessen air infiltration? A: Care and maintenance of your windows is extremely important to ensure performance. Reference AAMA’s Caring for your Windows and Doors brochure for further details.

The proper installation of the unit per manufacturer’s instructions is also integral to ensuring performance. Refer to the AAMA InstallationMasters™ Program for a list of certified installers.

http://www.aamanet.org/upload/file/pmb-1-caring-for-windows.pdf

http://www.aamanet.org/upload/file/pmb-1-caring-for-windows.pdf


Documents

New Construction Windows and Doors - Bob Ward Companies · 2016-09-06 · awnings, single-sliders, double-sliders, fixed picture windows, and sliding glass doors, you can customize