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New Business Model for Software and Other Services Scott GATCHELL HSVA 22. May 2014 LONDON

New Business Model for Software and Other Services

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New Business Model for Software and Other Services. Scott GATCHELL HSVA 22. May 2014 LONDON. Issues Faces. Customers/ Users. Service Providers. Low Development Costs High IPR Protection High Visibility. Quick, Simple Solution No Additional Hardware/ Software - PowerPoint PPT Presentation

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Page 1: New Business Model for Software and Other Services

New Business Model for Software and Other Services

Scott GATCHELLHSVA

22. May 2014LONDON

Page 2: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Issues Faces

Customers/ Users• Quick, Simple Solution• No Additional Hardware/

Software• High Availability (on-demand)

Service Providers• Low Development Costs• High IPR Protection• High Visibility

Page 3: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Typical Maritime Industry Software and Service Providers

• Are Engineers, Physicists, Mathmaticians• Create Tools Themselves, as Needed

– That others may also find useful– In EU projects with others

• Have Limited Resources• Are in Tight Competition

Page 4: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Limited Resources Affects

• Software Security/Licensing/Availability• Data Security• User Friendliness/ GUI• Knowledge Transfer/ Customer Support• Time to Market /Beating the Competition• Adaption to Changes/ New Oper. Systems• Growth/ New Features

Page 5: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Business Models

MODEL PROs CONs

Sales/Licensing Always Available Licensing Measures CostsHigh Customer Support

Service High IPR Software Security Data SecurityHuman Effort/Availability

Cloud Always AvailableEverywhere Available

3rd Party Software Access3rd Party Data AccessAdditional Knowledge Xfer

Web-Based Ticket System Always AvailableEverywhere AvailableHigh Software SecurityNo Added Licensing Costs

Dedicated Network AccessSome Setup EffortLearning Curve

Page 6: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

9

Web-Based Ticket System

TCP Process Network

Process AGENT

ExternalUser

ServiceProvider

Tickets = 10

87

Page 7: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Separate Tools Available

Page 8: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Merging

Page 9: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

USER INTERFACEUser Friendly

Page 10: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Alternative: TCP

Page 11: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

TCP Process NetworkIntegrating in TCP

Page 12: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Cooperation across Organizational Borders

TCP Process Network

TCP Process NetworkTCP Process Network

Page 13: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Traditional Development/RevenueTIME/MONEYSPENT

TIME/MONEYGAINED

InitialIdea

Page 14: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Traditional Development/RevenueTIME/MONEYSPENT

TIME/MONEYGAINED

InitialIdea

Algorithm

CoreFunctions

Page 15: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Traditional Development/RevenueTIME/MONEYSPENT

TIME/MONEYGAINED

InitialIdea

Algorithm

CoreFunctions

GUI Licensing

Page 16: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Traditional Development/RevenueTIME/MONEYSPENT

TIME/MONEYGAINED

InitialIdea

Algorithm

CoreFunctions

GUIDemoVersion

Licensing

Page 17: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Traditional Development/RevenueTIME/MONEYSPENT

TIME/MONEYGAINED

InitialIdeaAlgorithm

CoreFunctions

GUI

DemoVersion Sales

Release

CustomerSupportLicensing

Page 18: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Web-Based Development/RevenueTIME/MONEYSPENT

TIME/MONEYGAINED

InitialIdea

Page 19: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Web-Based Development/RevenueTIME/MONEYSPENT

TIME/MONEYGAINED

InitialIdea

Algorithm

CoreFunctions

Page 20: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Web-Based Development/RevenueTIME/MONEYSPENT

TIME/MONEYGAINED

InitialIdea

Algorithm

CoreFunctions

Web-Based

Ticket System

Page 21: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Web-Based Development/RevenueTIME/MONEYSPENT

TIME/MONEYGAINED

InitialIdea

Algorithm

CoreFunctions

Web-Based

Ticket SystemEarlySales

Page 22: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Web-Based Development/RevenueTIME/MONEYSPENT

TIME/MONEYGAINED

Web-BasedTicket

InitialIdea

Algorithm

CoreFunctions

SalesRelease

CustomerSupport

EarlySales

Page 23: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

Business Models

MODEL PROs CONs

Sales/Licensing Always Available Licensing Measures CostsHigh Customer Support

Service High IPR Software Security Data SecurityHuman Effort/Availability

Cloud Always AvailableEverywhere Available

3rd Party Software Access3rd Party Data AccessAdditional Knowledge Xfer

Web-Based Ticket System Always AvailableEverywhere AvailableHigh IPR Software SecurityNo Added Licensing Costs

Dedicated Network AccessSome Setup EffortLearning Curve (Customer

Support)

Page 24: New Business Model for Software and Other Services

Grant agreement no: SCS0-GA-2011-266054

T.Y.F.Y.A.