Neutral Process FacilitatorNeutral Process Facilitator

‘‘All round jolly nice bloke’All round jolly nice bloke’

Process ConsultantProcess Consultant

Gary PurserGary Purser

Certified Professional FacilitatorCertified Professional Facilitator

Identify requirements

Agenda

1. Define some terms2. Describe a Model of Facilitation3. Discuss alternative types of facilitator4. Discuss alternative types of facilitation

Agree Process Facilitate Process

Review

Facilitate, fa‑sil'it‑at; vb. To make easy, to lessen the labour of, to remove obstacles, to release, to set free.

Oxford English Dictionary

Facilitation

The ModelThe Model

Task

State B

State A

ChangeChange

Laughter?

Anger?

Atmosphere?

Location?

Food?

Heat & Light?

People - Who? How many?

Energy?

Emotions?

Agendas?

Feelings?

Process

Process Process

Decision

Storeddata

Action Plan?

ProcessProcess'How we do it'

DynamicDynamic'What's going on ?'

Content Task Content

7 56

1110

8 4

21

9 3

Time?

12

AA BB

So why would members of the

Consultancy Specialist Group of the British Computer Society need Facilitation?

Group WisdomGroup Wisdom

Works for whole groupWorks for whole group Belief that participants can/want to Belief that participants can/want to

solve their problemssolve their problems

Neutral – content - participantsNeutral – content - participants

Neutral Process Neutral Process FacilitationFacilitation

Process Expert –v- Content ExpertProcess Expert –v- Content Expert

Questions not AnswersQuestions not Answers

Neutral Process Neutral Process FacilitationFacilitation

Getting OutGetting Out

Getting OnGetting On

Getting InGetting In

Consultant FacilitationConsultant Facilitation

““Is there a different Is there a different model for members of model for members of the Consultancy the Consultancy Specialist Group of the Specialist Group of the British Computer British Computer Society?”Society?”

Neutral ProcessNeutral Process

• Unattached to OutcomeUnattached to Outcome

Types of FacilitatorTypes of Facilitator

• Content NeutralContent Neutral

ConsultantConsultant

Types of FacilitatorTypes of Facilitator

Now in my Now in my humble opinion humble opinion

……..……..

ChairChair

Point of Point of order!order!

Types of FacilitatorTypes of Facilitator

TrainerTrainer

Types of FacilitatorTypes of Facilitator

That’s the That’s the way to do it!way to do it!

Neutral ProcessNeutral Process

ConsultantConsultant

ChairChair

TrainerTrainer

So which one will you be?So which one will you be?

Types of FacilitatorTypes of Facilitator

When?When?

ActionAction

Recognising that there is no one Recognising that there is no one truth.truth.

Decision MakingDecision Making

ParticipationParticipation

Gary PurserGary Purser

CONSULTANCY FACILITATION TRAINING HOLLINGTON HOUSE 12 PENN ROAD PARK STREET ST. ALBANS HERTFORDSHIRE AL2 2QS

Telephone: 01727 - 768102 Fax : 0870-0568387 Mobile 07966 014752 Email gary@gpassoc.com Web Site www.gpassoc.com