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Neuropsychiatric Services Crisis Admissions Neuropsychiatric Rehabilitation Neurodegenerative Services Residential Services

Neuropsychiatric Services · service users classed as both Level 1 and Level 2. C Clipper Ward offers a safe and therapeutic setting for those affected by a Neurodegenerative condition

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Page 1: Neuropsychiatric Services · service users classed as both Level 1 and Level 2. C Clipper Ward offers a safe and therapeutic setting for those affected by a Neurodegenerative condition

1 | www.cygnethealth.co.uk

Neuropsychiatric Services

Crisis Admissions Neuropsychiatric Rehabilitation Neurodegenerative Services Residential Services

Page 2: Neuropsychiatric Services · service users classed as both Level 1 and Level 2. C Clipper Ward offers a safe and therapeutic setting for those affected by a Neurodegenerative condition

2 | www.cygnethealth.co.uk

WelcomeCygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the individuals in our care.

Our expert and highly dedicated care of 8800 employees empower 2936 individuals across 150 services to consistently make a positive difference to their lives, through service user focused care and rehabilitation.

We maintain a good relationship with our quality regulators and undergo regular

inspections, with 85% of our services rated ‘Good’ or ‘Outstanding’. We also operate an internal system of quality care, treatment and positive outcomes.

Contents

Memberships and Affiliations:

Introduction 3Our myPath Care Model 6Our Model of Care 7Our Service User Pathways 8Crisis AdmissionsCygnet Pindar House, Barnsley 10Neuropsychiatric Rehabilitation Cygnet Brunel, Bristol 12Cygnet Grange, Sutton-in-Ashfield 13Cygnet Heathers, West Bromwich 14Cygnet Lodge, Sutton-in-Ashfield 15Cygnet Newham House, Middlesbrough 16Cygnet Pindar House, Barnsley 10Cygnet St William’s, Darlington 4 17

Neurodegenerative ServicesCygnet Brunel, Bristol 12Cygnet Grange, Sutton-in-Ashfield 13Cygnet Heathers, West Bromwich 14Cygnet Lodge, Sutton-in-Ashfield 15Cygnet Newham House, Middlesbrough 16Cygnet Pindar House, Barnsley 10Cygnet St William’s, Darlington 4 17Residential Services Meadows Mews, West Bromwich 1814Case Study & Outcomes 20-21Map 22How to Make a Referral 23

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Introductionygnet Health Care offers a range of neurological services for individuals with

acquired brain injuries and neurodegenerative disorders. Our person-centred and flexible model aims to reduce risk, maximise independence, improve quality of life and where possible, help those affected to fully recover.

Our programmes are delivered through our pioneering myPath model, which is adapted to treat service users with neuropsychiatric conditions including acquired brain injuries and neurodegenerative disorders. We place a strong emphasis on service user outcomes, which are measured via our comprehensive range of outcome tools.

Our models allow us to define step-by-step objectives that cover all areas of an individual’s psychological and behavioural rehabilitation. The key areas of our care models are: Assessment, Treatment and Intervention, Consolidation and Discharge.

Our dedicated clinical teams provide interdisciplinary input including occupational therapy, psychiatry, psychology, physiotherapy, and speech and language therapy.

We never underestimate the importance of family involvement in the care of our service users. Families provide valuable insight into an individual’s character, choices and ambitions. Where appropriate, our interdisciplinary team will work closely with relatives in order to help their loved ones make a positive difference within their lives. In addition, we recognise that no family is ever prepared and ready to deal with the results of brain injury. Depending on need, our interdisciplinary team may offer psychoeducation and guidance to families in order to understand the condition, behavioural disturbances and come to terms with personality change. As part of our guidance, families may be taught rehabilitation techniques, which will help them to support and care for their loved ones.

All of our neuropsychiatric services are rated ‘Good’ by the Care Quality Commission (CQC).

C

Our service user profile:

Affected by a neurological condition where challenging behaviour is the leading impairment

May have a forensic history

May have complex physical health needs

With a diagnosis of:

• • Established or suspected Acquired Brain Injury including those sustained through trauma, anoxia, stroke, tumour, virus or infection

• • Established or suspected neurodegenerative condition including Huntington’s Disease

• • Specialist Dementia e.g. Pick’s Disease, Frontotemporal Dementia

• • Korsakoff’s Syndrome or other substance abuse related brain injury

Presenting symptoms may include:

• • Dysphasia or other communication problems

• • Dysphagia with or without the requirement of PEG support /modified diets

• • Moderate to severe cognitive impairment

• • Respiratory difficulty requiring support of BiPAP (Bi-level Positive Airway Pressure) or CPAP (Continuous Positive Airway Pressure)

• • Mobility impairments

Presenting Comorbidities may include:

• • Psychiatric disorders including psychoses

• • Complex epilepsy

• • Post-ictal psychosis

• • Organic personality disorder

18+Age Range:

Male / FemaleGender:

Detained InformalCommunity Treatment OrdersDoLS/LPS

Legal Framework Status:

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Our services at a glance: High staffing ratios

1:1 weekly therapy

Treatment for co-morbid psychiatric conditions

Risk assessment and management

Occupational therapy

Physiotherapy

Cognitive rehabilitation

Mobility programmes

Reacquisition of coordination skills

Daily living skills

Speech and language therapy

Techniques to enhance executive function

Overview and stabilisation of medication with monitoring of side effects

Assessment and management of physical health issues

Can offer a 3-6 month assessment package if required

Specialist transition pathways

Our interdisciplinary teams: Neuropsychiatrist/psychiatrist

Neuropsychologist/psychologist

Occupational therapy

Physiotherapy

Speech and language therapy

Nurses across RMN/RGN/RNLD disciplines

Support workers

Therapy coordinators

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Our comprehensive range of outcome tools and measures evaluate progress to ensure a holistic view of recovery. These include:

Cognitive assessments:

Test of Premorbid Functioning (TOPF)

Wechsler Adult Intelligence Scale IV (WAIS IV),

Addenbrooke’s Cognitive Examination III (ACE-III)

Effort testing

Repeatable Battery for the assessment of Neuropsychological Status(RBANS)

Wechsler Memory Scale IV (WMS IV)

Rivermead Behavioural Memory Test (RBMT)

Visual Object Space Perception Battery (VOSP)

Delis-Kaplan Executive Function System (D-KEFS)

Behavioural Assessment of Dysexecutive Syndrome (BADS)

Aphasia Screening Test, Mt Wilga High Level Language Test

Pyramids and Palm Trees

Clinical Evaluation of Language Fundamentals (CELF)

Functional assessments:

Functional Independence Measure / Functional Assessment Measure (FIM-FAM)

Global Assessment of Progress (GAP)

Daily Living Skills (DLSOS)

Dysphagia assessment

Dysarthria assessment

Robertson Dysarthria Profile

Communication Checklist Adult (CC-A)

ADL Scale

Our outcome measurement tools:

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Our myPath Care ModelmyPath is at the heart of our services. It offers the men and women in our care a range of outcome measures. These are integrated in care plans and are subsequently reviewed regularly by the members of the interdisciplinary team.

By using the model we can define and set step-by-step objectives that cross all areas of an individual’s psychological and neurological rehabilitation development.

Global Assessment of Progress (GAP) and Functional Independence Measure / Functional Assessment Measure (FIM-FAM) scores of 29 service users on admission and discharge at our services.

GAP Outcomes FIM-FAM Outcomes

of service users showed an increase in GAP scores from admission to discharge90% of service users showed an

increase in FIM-FAM scores from admission to discharge83%

In the absence of an ‘off the shelf’ holistic outcome measure for this service user group we have developed our own, creating a “proxy variable” assessment tool measuring improvements in behaviour and function called Global Assessment of Progress (GAP).

This holistic tool measures improvements in mental state, behaviour, functional parameters, compliance and risk in tandem and measures progress across / in relation to multiple domains, also identifying the scope and obstacles to progress.

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Our Model of Care

NURSING

OCCUPATIONAL THERAPY

SPEECH & LANGUAGE

THERAPY

PSYCHIATRY

PHYSIOTHERAPY

PSYCHOLOGY

ASSE

SSMENT TREATM

ENT

&

CONSOLIDATIO

NDISC

HARGE

INTERVENTIO

N

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Our service user pathways

DestinationOutcomes

IntensiveNeuro

-rehabilitationServices

Referral Route

AcuteServices

Cygnet Heathers,

West Midlands

Cygnet Grange &

Cygnet Lodge, East Midlands

Cygnet Brunel,

South West

Cygnet Pindar House,

Yorkshire & Humber

Cygnet Newham House,

North East

Our Specialist Neuropsychiatric Services

SecureServices

CommunityServices

Nursing Homes /Other

NHS

OtherNeuro

Services

Medico Legal

Services

Residential ServicesMeadows Mews, West Midlands

Nursing Home

Independent Living

CommunityServices

CommunityServices

NHS Neuro-

surgical /Level 1 Services

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Crisis Admissions

Cygnet Pindar House, BarnsleyUpper Sheffield Road, Barnsley, South Yorkshire, Yorkshire & Humber S70 4PX

ygnet Pindar House is our new 22 bed Neuropsychiatric care and treatment

facility for men affected by acquired brain injuries. It is a safe and secure place to aid recovery as well as offering those diagnosed with a progressive neurological disease, like Huntington’s Disease, a caring and longer term placement to support and help manage the progression of their symptoms. This service will be able to accept unplanned, often urgent admissions where a service user requires a safe place to start treatment at the earliest possible time as well as planned admissions.

The hospital is a modern purpose built facility that has been designed specifically to provide a clinically led evidence based neuropsychiatric pathway for those individuals presenting with behaviours that challenge. Our focus is to create a therapeutic rich environment which engages our service users and offers them the opportunity to minimise their challenging behaviour and maximise their independence.

C We are able to accept men with complex physical health needs and have en-suite bedrooms located on the ground floor for men with mobility impairments.

We provide a resource intensive in-house Neuropsychiatry interdisciplinary team dedicated to the 22 service users at Cygnet Pindar House. Our person centred approach puts the individual at the centre of their treatment and discharge planning. The service offers a wide range of activities and facilities to promote independent function. Positive behaviour goals are focused on discharge planning to support service users to return to community living – either with support or independently.

Our facilities: En-suite individual bedrooms

Therapy kitchen and additional therapy spaces

Dining room

Communal lounge

Quiet lounge

Fully equipped gym

IT room

Multi-functional outdoor space including gardens

Accessible bathrooms with hoists

On-site laundry facilities

Specific dietary needs met by our in-house catering team

Neuropsychiatric Rehabilitation

Our services at a glance: Inpatient bespoke assessment and

treatment programmes offering both slow stream Neurobehavioural rehabilitation and long term symptom management

3 – 6 month inpatient assessment /review of behaviour management

Overview and stabilisation of medication with monitoring of side effects

Risk assessment and management

Treatment for co-morbid psychiatric conditions

Cognitive and executive function rehabilitation

Community Reintegration assessment

Daily living skills rehabilitation

Assessment, treatment and management of associated physical deficits and physical health conditions

NEW

18+ Male 22 beds

Neurodegenerative Services

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Cygnet Brunel, BristolCrow Lane, Henbury, Bristol, South West BS10 7DP

ygnet Brunel in Bristol is a 32 bed facility offering an extensive Neuropsychiatric

treatment, care and rehabilitation pathway. The service is unique in it’s ability to provide a dedicated pathway to meet the complex needs of service users within their care.

The individually designed wards facilitate a clear and distinctive care and treatment pathway for those affected by an Acquired Brain Injury (ABI) or Traumatic Brain Injury (TBI); where behaviours that challenge are the overarching impairment to recovery and rehabilitation.

Our rehabilitative pathway is lead by an all-encompassing in-house clinical and medical team – ensuring person centred outcomes are maximised through interdisciplinary working which places the individual at the heart of their discharge planning.

Our wards at a glance:

Ketch Ward creates a goal focused Neuropsychiatric rehabilitation pathway. The therapeutic rich environment engages service users and offers them the opportunity to maximise their independence, providing post-acute specialist rehabilitation beds for NHS England. This ward is unique to the region and also accepts service users classed as both Level 1 and Level 2.

C Clipper Ward offers a safe and therapeutic setting for those affected by a Neurodegenerative condition which requires maintenance therapy and positive behavioural support which helps maintain function and manage disease progression. Quality of life is key to the ward’s ethos.

Pilot Ward supports individuals with a co-morbid diagnosis of ABI and Organic Behaviour Disorder. Bespoke treatment pathways help to manage impairments generated by both ABI and Mental Health conditions, ensuring symptom regulation is maintained for optimum recovery and quality of life.

Yawl Ward provides a range of activities and facilities which promote independent function for those affected by an Alcohol Related Brain Disease (ARBD) and associated substance abuse complications. Positive behavioural goals are focused on discharge planning to support a safe return to community living – either with support or independently.

We can accommodate men with complex physical health needs

Our facilities: En-suite bedrooms

Therapy kitchen

Two spacious gardens

Atrium with fish tank and dining facilities

Bathroom equipped with hoist

Dining room

Living room

Internet café

Gym

18+ Male 32 beds in 4 wards

Neuropsychiatric Rehabilitation Neurodegenerative Services

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Neuropsychiatric Rehabilitation

Cygnet Grange, Nottinghamshire39-41 Mason Street, Sutton-in-Ashfield, Nottinghamshire, East Midlands NG17 4HQ

ygnet Grange is an 8 bed service providing neuropsychiatric and neurodegenerative

rehabilitation for men with mental health difficulties and acquired brain injury.

Based in a residential area of Sutton-in-Ashfield, Cygnet Grange provides a homely environment, supporting service users to maximise their independence and improve their quality of life. Similar to our nearby sister service, Cygnet Lodge, the service is community based, providing excellent access to local amenities, whilst also being within 10 miles of three National Parks, so offering easy access to open spaces. The community-facing element of the service is key in supporting and promoting positive risk taking.

Cygnet Grange has a small, consistent staff team, with high staff to service user ratios. We provide a Total Communication Environment at Cygnet Grange, which informs the ethos and physical environment of the service. Zoned colour ways, advanced picture navigation

C systems, contrast furniture and other visual cues are used to provide predictability and consistency and reduce confusion for our service users.

We are also able to support admissions for assessment; with a proposed length of stay of 3-6 months, we can work with service users and their teams to determine the individual’s needs and identify a suitable care pathway.

Educational and vocational support is key to service users’ recovery, and programmes are tailor-made for individuals, drawing on a variety of external resources.

Our service user centred approach puts the individual at the centre of their own discharge planning. With the right support and our innovative and proactive rehabilitation environment, our aim is to support service users to return to the community or another suitable care pathway placement.

81% of service users were discharged to less secure services

Our facilities: En-suite bedrooms

Therapy kitchen

Multi-functional outdoor space

Polytunnel

Bathroom equipped with hoist

Dining room

Living room with football table

Neurodegenerative Services

18+ Male 8 beds

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Cygnet Heathers, West BromwichGrout Street, West Bromwich, West Midlands B70 0HD

ygnet Heathers is a 20 bed service providing neuropsychiatric and

neurodegenerative rehabilitation for men with mental health difficulties and acquired brain injury. As a Headway Approved Provider the service is recognised for it’s commitment to continuous service improvement.

Our focus is on creating an environment that engages our service users and sets the tone for recovery. Cygnet Heathers has been designed and equipped with an all-integrated physical environment to aid our service user’s neurobehavioural rehabilitation process.Our specifically designed environment a ssists the men to manage visual, spatial and perceptual difficulties.

Careful and innovative interior design using high contrast furniture, recessive lighting and zoned colour ways and floorings reduce the frustrations and confusion our service users will be dealing with resulting in an overall reduction of risk.

Cygnet Heathers is located in Great Bridge near Birmingham, which offers easy access to shops, local libraries, community centres and parks. A perfect blend of real life settings further supporting rapid recovery.

Our ethos and physical environment are informed by a Total Communication Environment approach. Zoned colour ways, advanced picture navigation systems, contrast furniture and other visual cues are used to provide predictability and consistency and reduce confusion for our service users.

C We are also able to support admissions for assessment; with a proposed length of stay of 3-6 months, we can work with service users and their teams to determine the individual’s needs and identify a suitable care pathway.

Educational and vocational support is key to service users’ recovery, and programmes are tailor-made for individuals, drawing on a variety of external resources.

Our service user centred approach puts the individual at the centre of their own discharge planning. With the right support and our innovative and proactive rehabilitation environment, our aim is to support service users to return to the community or another suitable care pathway placement.

Cygnet Heathers has its Approved Provider accreditation with Headway, the Brain Injury Association. The service was evaluated across six domains; Culture, Systems & Processes, Workforce Development, Service Delivery, Governance Leadership and Management & Quality, and finally, Environment. The Headway assessment team rated Cygnet Heathers as ‘Good’ in five domains and ‘Outstanding’ in Environment.

Our facilities: En-suite bedrooms

Therapy kitchen

Multi-functional outdoor space

Bathroom equipped with hoist

Dining room

Living room

18+ Male 20 beds in 2 wards

Neuropsychiatric Rehabilitation Neurodegenerative Services

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Cygnet Lodge, Nottinghamshire2A Sandown Road, Sutton-in-Ashfield, Nottinghamshire, East Midlands NG17 4LW

ygnet Lodge is an 8 bed service providing neuropsychiatric and neurodegenerative

rehabilitation for men with mental health difficulties and acquired brain injury.

Established in 2012, Cygnet Lodge was our first neuropsychiatric service. Located nearby our sister service, Cygnet Grange in Sutton-in-Ashfield, Cygnet Lodge is a community-facing service with strong links and easy access to local amenities, as well as being within 10 miles of three national parks.

The layout and environment of Cygnet Lodge means that the interdisciplinary team is fully integrated in the day to day activities of the service, and we are able to work with individuals who may have slightly higher dependency needs. Three of the eight bedrooms are on the ground floor, meaning that Cygnet Lodge is also able to accommodate individuals who may be less mobile.

Our homely environment aims to reduce risk, improve quality of life and to support service users to maximise their independence. The community-facing element of the service is key in supporting and promoting positive risk taking.

Our ethos and physical environment are informed by a Total Communication Environment approach. Zoned colour ways, advanced picture navigation systems, contrast furniture and other visual cues are used to provide predictability and consistency and reduce confusion for our service users.

C We are also able to support admissions for assessment; with a proposed length of stay of 3-6 months, we can work with service users and their teams to determine the individual’s needs and identify a suitable care pathway.

Educational and vocational support is key to service users’ recovery, and programmes are tailor-made for individuals, drawing on a variety of external resources.

Our service user centred approach puts the individual at the centre of their own discharge planning. With the right support and our innovative and proactive rehabilitation environment, our aim is to support service users to return to the community or another suitable care pathway placement.

92% of service users were discharged to similar or less secure services

Our facilities: En-suite bedrooms

Therapy kitchen

Multi-functional outdoor space

Bathroom equipped with hoist

Dining room

Living room

18+ Male 8 beds

Neuropsychiatric Rehabilitation Neurodegenerative Services

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Cygnet Newham House, MiddlesbroughHemlington Village Rd, Middlesbrough, North East TS8 9DE

ygnet Newham House is our brand new Neuropsychiatric care and treatment

facility for women, a first for Cygnet Health Care, comprising 12 hospital beds and 8 transitional care beds. This service provides service users with a one care pathway, ensuring a smooth transition through care.

Opening summer 2020 for women affected by acquired brain injuries (ABI) or functional neurological disorders. It is a safe and secure place to aid recovery as well as offering those diagnosed with a progressive neurological disease like Huntington’s Disease, a longer term placement to support and help manage the progression of their symptoms.

The hospital is a modern, purpose built facility that has been designed specifically to provide a clinically led evidence based neuropsychiatric pathway for those individuals presenting with behaviours that challenge as a result of their ABI or neurological insult.

Our focus is to create a therapeutic rich environment which engages our service users and offers them the opportunity to maximise their independence. Each of the 12 bedrooms include an en-suite bathroom to support service users privacy.

C

NEW

Our facilities: En-suite individual bedrooms

Therapy kitchen and additional therapy spaces

Dining room

Communal lounge

Quiet room

Fully equipped gym

IT room

Multi-functional outdoor space including gardens

Accessible bathrooms

On-site laundry facilities

Specific dietary needs met by our in-house catering team

Our services at a glance: Inpatient bespoke assessment and

treatment programmes offering both slow stream Neurobehavioural rehabilitation and long term symptom management

3 – 6 month inpatient assessment/review of behaviour management

Overview and stabilisation of medication with monitoring of side effects

Treatment for co-morbid psychiatric conditions

Cognitive and executive function rehabilitation

Community reintegration assessment

Daily living skills rehabilitation

Assessment, treatment and management of associated physical deficits and physical health conditions

18+ Female 12 Beds and 8 on site transitional beds

We provide a resource intensive neuropsychiatry interdisciplinary team dedicated to the service users at Cygnet Newham House. Our person centred approach puts the individual at the centre of their treatment and discharge planning. The service offers a wide range of activities and facilities to promote independent function. Positive behaviour goals are focused on discharge planning to support service users to return to community living – either with support or independently. The 8 transitional beds sit within 2 separate bungalows, offering an on-site structured community reintegration pathway, overseen by the same clinical team as within the hospital setting.

Neuropsychiatric Rehabilitation Neurodegenerative Services

Opening Summer 2020

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Cygnet St William’s, County DurhamCornwall Avenue, Darlington, County Durham, North East DL1 2LJ

ygnet St William’s is a 12 bed Neuropsychiatric care and treatment

facility offering those affected by acquired brain injuries. It is a safe and secure place to aid recovery as well as offering those diagnosed with a progressive neurological disease, like Huntington’s disease, a caring and long term placement to support and help manage the progression of their symptoms.

The hospital is a modern purpose built facility which has been designed specifically to provide a clinically led evidence based neuropsychiatric pathway for those individuals presenting with behaviours that challenge. Our focus is to create a therapeutic rich environment which engages our service users and offers them the opportunity to minimise their challenging behaviour and maximise their independence.

We provide a resource intensive in-house Neuropsychiatry interdisciplinary team dedicated to the 12 service users at Cygnet St William’s. Our person centred approach puts the individual at the centre of their treatment and discharge planning. The service offers a wide range of activities and facilities to promote independent function. Positive behaviour goals are focused on discharge planning to support service users to return to community living – either with support or independently.

C

Our facilities: En-suite individual bedrooms

Therapy kitchen and additional therapy spaces

Dining room

Living room

Additional communal areas

Multi-functional outdoor space including gardens

Accessible bathrooms

On-site laundry facilities

Specific dietary needs met by our in-house catering team

Our services at a glance: Inpatient bespoke assessment and

treatment programmes offering both slow stream Neurobehavioural rehabilitation and long term symptom management

3 – 6 month inpatient assessment/review of behaviour management

Overview and stabilisation of medication with monitoring of side effects

Risk assessment and management

Treatment for co-morbid psychiatric conditions

Cognitive and executive function rehabilitation

Community Reintegration assessment

Daily living skills rehabilitation

Assessment, treatment and management of associated physical deficits and physical health conditions

18+ Male 12 beds

Neuropsychiatric Rehabilitation Neurodegenerative Services

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Meadows Mews, West Bromwich45 A-E Tame Road, Tipton, West Bromwich, West Midlands DY4 7JA

Residential Services

eadows Mews is an enhanced community residential service for men

with neuropsychiatric or neurodegenerative conditions who may have behaviours that challenge alongside social and complex needs.

Meadows Mews acts as a transition from inpatient rehabilitation for those individuals who have been able to progress through the hospital pathway but now require the ability to return to the community, where participation in both social and domestic activities is vital for their quality of life and long term future in the community.

It is vital therefore, that a robust and effectivecommunity reintegration programme is provided for those coming out of a hospital setting to ensure that they can achieve their most independent and positive lifestyle, taking full advantage of all their hard work to achieve a level of recovery that can allow them to explore living in the community.

M It’s a daunting thought for service users to go from a hospital setting to living in the community with minimal restrictions. This is why residents at Meadows Mews will continue to receive psychiatric, psychological, occupational therapy and support worker interventions and support, as required. The aim of this treatment is to complete brain injury rehabilitation in the community setting with emphasis on making the necessary specialist help available outside the hospital setting.

Meadows Mews comprises of ten bedrooms split across five self-contained apartments in a row, to create a sense of community for our residents. All these homes feature a rear garden with patio area, driveway for visitors, living / dining room, bathroom plus additional WC and fitted kitchens offering appliances.

We accept people on Community Treatment Orders (CTOs), conditional discharges and individuals under a Court of Protection order.

Our approach:We place individuals at the heart of everything in a partnership arrangement wherever possible.We ensure day-to-day practice is embedded in an overarching framework of support whereby the whole team around the person consciously takes into account the interaction, communication and flexibility of each individual we support.

18+ Male 10 beds in 5 self-contained apartments

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Case Study & OutcomesRoger* came to Cygnet Lodge from an acute psychiatric ward where he was sectioned under the Mental Health Act after becoming acutely psychotic, delusional and demonstrating paranoid ideas that staff were going to harm him. Roger’s brain injury was sustained as a result of sustained alcohol misuse, resulting in Korsakoff’s syndrome. Previously Roger had worked in a variety of jobs including refuse collector, builder, and working in a DIY shop. He spent more than 25 years in both forensic and mental health settings.

He moved on from these settings to a less secure unit, but unfortunately this broke down due to his continued drinking, psychosis and verbal and physical aggression; he believed there were weapons at the hospital and regularly absconded and was therefore returned to a more secure hospital.

He was then transferred to Cygnet Lodge. His medication was reviewed to stabilise his mood and address his reports that he heard voices which he referred to as ‘ghosts’. He had bought himself a walking frame, however, this was found to be unnecessary following inter-disciplinary assessment by the physiotherapist, orthopaedics and occupational therapy.

Initially, Roger did not want to participate in the rehabilitation process and was resistive to any interventions. He refused to attend his monthly ward rounds and appeared angry and verbally aggressive. Gradually the occupational therapist developed a therapeutic rapport with Roger due to her involvement with him and the orthopaedics team at the local hospital and this helped towards developing a rapport with other staff and healthcare professionals.

The nursing staff worked with him to develop personal hygiene, develop his insight of the medications he takes and this helped him to manage his own medications safely through the week. They also held regular 1:1 sessions with Roger to discuss his progress and any concerns he had.

The occupational therapist helped him develop cooking skills and other transferable skills which he would need in a less supported environment. It was felt that from past experiences that Roger would benefit from participating in purposeful vocational activity, and through liaising with the local British Heart Foundation he began working at their shop for half a day a week, with staff support. This activity was graded with his responsibilities, and hours of work gradually increasing and the level of support being given gradually decreasing. Eventually Roger was going to the British Heart Foundation 2.5 days a week by himself.

To further develop his independence Roger participated in travel training with the OT. This included regular use of public transport, identifying correct bus stops, managing his money, understanding bus timetables and

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finding correct bus bays in busy bus stations. This activity was graded with staff gradually reducing their level of support, until eventually he was able to use the buses independently. This increased his opportunities to access the community independently, and there was a marked improvement overall in his outlook for the future and his plans for moving on. He also happily started participating in board games and quiz groups on the unit.

The psychologist assessed his functioning with a variety of tests including attention, memory, insight, anxiety and depression. Following these tests, a person-centred intervention plan was drawn up to help Roger based on the assessment outcomes. The speech and language therapist helped Roger to write a book based on his life prior to coming to Cygnet Lodge, which he was very proud of and enjoyed sharing with others.

The results of these efforts have changed Roger’s life for the better. Verbally aggressive episodes reduced, and his level of independence improved considerably.

On admission Roger’s FIM-FAM score was 126, and over his 18 month stay at Cygnet Lodge this increased to 181. Roger’s GAP (Global Assessment of Progress) score (scored monthly) increased from 30 to 58.

Roger has since moved on to a transitional service, with minimal support and continues to independently access community resources daily.

1. Eating FIM-FAM Domains

Motor sub-scales 1-7 Self Care8-9 Sphincter Control 10-13 Mobility Transfer 14-16 Locomotion Cognitive sub-scale 17-21 Communication 22-25 Psychosocial Adjustment 26-30 Thinking Function

7

6

5

4

3

2

1

0

FIM-FAM Scores 7 Complete Independence6 Modified Independence 3-5 Modified Dependence 1-2 Complete Dependence

2. Swallowing3. Grooming

4. Bathing

5. Dressing Upper Body

6. Dressing Lower Body

7. Toileting

8. Bladder

23. Emotional Status

24. Adjustment to Limitations

25. Leisure Activities

26. Problem Solving

27. Memory

28. Orientation

29. Concentration

30. Safety Awareness

9. Bowel

10. Bed, Chair, Wheelchair transfer

11. Toilet transfer

12. Tub, Shower transfer

13. Car transfer

14. Locomotion15. Stairs

16. Community Mobility17. Comprehension

18. Expression

19. Reading

20. Writing

21. Speech Intelligibility

22. Social Interaction

Admission

Review

Goal

*name has been changed to protect his identity

Page 22: Neuropsychiatric Services · service users classed as both Level 1 and Level 2. C Clipper Ward offers a safe and therapeutic setting for those affected by a Neurodegenerative condition

YORKSHIRE &HUMBER

NORTH WEST

EASTMIDLANDS

WEST MIDLANDS

WESSEXSOUTHWEST

SOUTH EAST

LONDON

WALESEAST

NORTH EAST

SCOTLAND

MANCHESTER

LEEDS

BRIGHTONSOUTHAMPTON

BRISTOL

22 | www.cygnethealth.co.uk

MapOur specialist services by region

Neuropsychiatric Rehabilitation

Neurodegenerative Services

Crisis Admissions

Cygnet BrunelCrow Lane, Henbury, Bristol, South West BS10 7DPT: 0117 4401080

Cygnet Grange39-41 Mason Street, Sutton-in-Ashfield, Nottinghamshire, East Midlands NG17 4HQT: 01623 669036

Cygnet HeathersGrout Street, West Bromwich, West Midlands B70 0HDT: 0121 796 2731

Cygnet Lodge2A Sandown Road, Sutton-in-Ashfield, Nottinghamshire, West Midlands NG17 4LWT: 01623 669028

Cygnet Newham HouseHemlington Village Rd, Middlesbrough, North East TS8 9DET: Coming soon

1 Cygnet Pindar HouseUpper Sheffield Road, Barnsley, South Yorkshire, Yorkshire & Humber S70 4PLT: 01126 668 020

2

2

3

3

4

4

5

6

6

5

7

Residential Services

88

Meadows Mews45 A-E Tame Road, Tipton, West Bromwich, West Midlands DY4 7JAT: 0121 726 3370

1

Cygnet St William’sCornwall Avenue, Darlington, County Durham, North East DL1 2LJT: 01325 638710

7

Cygnet Pindar HouseUpper Sheffield Road, Barnsley, South Yorkshire, Yorkshire & Humber S70 4PLT: 01126 668 020

1

Page 23: Neuropsychiatric Services · service users classed as both Level 1 and Level 2. C Clipper Ward offers a safe and therapeutic setting for those affected by a Neurodegenerative condition

23 | www.cygnethealth.co.uk

How to Make a ReferralWe are able to take referrals 7 days a week. To make a referral please call 0808 164 4450 / email [email protected] or contact your regional Business Relationship Manager.

1 4 52 3Referral made

to Cygnet referrals team via

0808 164 4450 / [email protected]

or via your regional Business

Relationship Manager

Assessment arranged and

undertaken via our assessment team

within 2 working days

Feedback provided on whether our

service can meet the service

user’s needs

Assessment pack formulated

including care plans and

funding information

Admission agreed and plans for

transition arranged with referring

team following confirmation of

acceptance of placement

1 2 3Referral made

directly to Cygnet service or to Cygnet

referral team via 0808 164 4450/

[email protected]

Feedback provided on whether our

service can meet the service user’s

needs on same day receipt of adequate clinical information

Admission agreed and arranged with

referring team following

confirmation of funding*

Planned admissions referral steps:

Crisis referral steps:

*Admissions are accepted Monday to Friday within the hours of 8am - 5pm.

Page 24: Neuropsychiatric Services · service users classed as both Level 1 and Level 2. C Clipper Ward offers a safe and therapeutic setting for those affected by a Neurodegenerative condition

24 | www.cygnethealth.co.uk

www.cygnethealth.co.uk

/company/ cygnet-health-care

/cygnethealthcare

@cygnethealth

CYG-45 | Date of Preparation: 28/04/20

Cygnet Health Care4 Millbank, 3rd Floor,Westminster, London, SW1P 3JA

0207 123 5706