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NOV/DEC2018
Networks Edition
www.southwestleadership.nhs.uk
LOOKING FORWARD TO 2019Christina QuinnDirector, NHS South West Leadership Academy
Welcome to our November/December newsletter. It’s incredible to think we are in the middle of the holiday season!
The lead up to the winter season is well and truly underway and there is a sense of festivity across the primary, secondary and social care system from staff, patients and visitors. Looking back on November, I have spent valuable time across the three South Academies engaging and working with our national and regional colleagues focused on STP/ICS development. What is really clear from those working in the system delivering health and care services, is that our work is completely relevant and very much needed, and that we need to do more…as ever! The conversations were engaged, highly supportive and also challenging, as we expect and hope. We spoke frequently about what is our system? And the answer was it’s everything - which can seem a little daunting, but joining up health and care alongside other public sector bodies is essential and no doubt will be both an opportunity and a challenge in the months ahead.
Thinking about other sectors, I have sadly lost two Aunties and an Uncle this year. My Aunty Gloria, whose funeral was a couple of weeks ago, spent her last few months in the independent sector being looked after at a simply fantastic care home. This difficult time was made extra special by the love, care and compassion shown by this often forgotten group of staff; they were simply amazing, and you can’t always say this but she had a glorious last few months. These staff are sometimes poorly paid and some of the most hardworking. Their dedication to ensuring my Aunt had the best end to her life was simply astounding and the care and attention paid to the family was no less than that shown to my Aunt. So once again I say thank you to those staff, and also to the thousands of other staff working in the independent and third sector, for all that you do.
December sees in some new and exciting offers for the South West – one of which is IMPACT. On 6th February 2019, at Somerset County Cricket Ground in Taunton, we are bringing our health and social care leaders together for our annual stakeholder event. We particularly want to focus the day on Impact; both in terms of the programmes the Leadership Academy offers but also to showcase the many powerful stories we hear of individuals who’ve taken hold of opportunities to learn and develop. What makes a difference in the work that we do – how does it impact on patient care? Impact will seek to facilitate and create the conditions for conversation, collaboration and partnership working which paves the way for us to make a difference, together, alongside the policy thinking which will shape our future. We are delighted to be joined by Baroness Dido Harding – Chair, NHS Improvement, Professor Michael West – Senior Fellow, King’s Fund, Stephen Hart – Managing Director, NHS Leadership Academy and Ann James – Chief Executive, University Hospitals Plymouth NHS Trust. More details can be found on the next page!
Finally, lets us take time to reflect - as we enter the festive season I know many of us are looking forward to some time off with family and friends, whilst taking a well-earned break let us please spare a thought for our health and social care colleagues who will be working throughout the festive season and New Year to care for others.
I wish you all a lovely break and a prosperous new year!
@ChristinaQuin16
John MonahanDeputy Director, NHS South West Leadership Academy
Our theme this month is Networks – this originated from a discussion with participants on one of our programmes about what they gained from the development opportunity and what key commitments would they take forward. It prompted me to think about how the development opportunities I have undertaken contributed to building relationships and as a result forming a network.
I remember the first development programme I completed as a leader within the NHS, my colleagues on the programme were from diverse professional backgrounds including clinicians, corporate services, estates and facilities and we even had some social care representation. This led to a richness within the programme that made the experience real but also very special. Gaining an understanding of the challenges my colleagues faced alongside my own enabled us to form a bond that brought the programme to life and gave us some practical basis to apply our learning. We listened to each other, supported each other and ultimately we found opportunities to work together that would not have happened without the programme. We built our own network.
Our work brings professionals together from across the South West and beyond. The learning gained from those shared experiences enhances the content of the programme and strengthens individual and collective leadership across health and care in the region. This month we hear from some of the participants on our LIFT programme about the added value of creating a network.
We have a review of our Building Relationships across the South West events which took place in September and October and we also hear about our existing networks – you may be interested in getting involved in some of them.
I hope you enjoy this edition and we prompt some thinking about how you can maximise your own network.
Best wishes
LOOKING FORWARD TO 2019
@JohnSWLA
On 6th February 2019 we are bringing our health and social care leaders together in Taunton for our annual stakeholder event – IMPACT
We particularly want to focus the day on Impact; both in terms of the programmes the Leadership Academy offers but also to showcase the many powerful stories we hear of individuals who’ve taken hold of opportunities to learn and develop. What makes a difference in the work that we do – how does it impact on patient care?
IMPACT will facilitate and create the conditions for conversation, collaboration and partnership working which paves the way for us to make a difference, together, alongside the policy thinking which will shape our future.
We will be joined on the day by a number of special guest speakers and there will be a range of interactive development sessions available for you to access, providing the opportunity for you to create your own agenda to maximise your learning. We will also be shining a spotlight on some of our leadership highlights from the last year and asking for your input into our future plans, to ensure we are continuing to meet your needs. We’d love to see you there.
Our Guest Speakers are:
IMPACTan NHS South West Leadership Academy EventDemonstrating the power of leadership development in our evolving health and care system
Baroness Dido HardingChair,
NHS Improvement
Professor Michael WestSenior Fellow, King’s Fund
Stephen HartManaging Director,
NHS Leadership Academy
Christina QuinnDirector, NHS
South West Leadership Academy
Ann JamesChief Executive, University
Hospitals Plymouth NHS Trust
Booking link: https://healtheducationyh.onlinesurveys.ac.uk/impact-register-6-february-open
RELATIONSHIPS MATTERDuring September and October Zoe and Faye from the South West Leadership Academy toured the region meeting colleagues from across the patch at our ‘Building Relationships across the South West’ events.
“ If you want to go fast, go alone. If you want to go far, go together ”African Proverb.
“Coming together is a beginning; keeping together is progress; working together is success! ”Henry Ford.
Zoe Spittle
“Successful STPs see the STP as ‘the way we do things’ rather than a project – a cultural shift and real partnership. There are fledgling signs of this approach, but we need behavioural change if we are going to thrive not just survive”
Hayley Richards, Chief Executive, Avon and Wiltshire Mental Health Partnership NHS Trust.
Faye Beddow
Hosted by local Trusts in each STP/ICS footprint, the aim of these events was to bring people together from across the local geography and from across health and social care settings to explore organisation and system-wide priorities and what this means for Leadership Development, Talent Management, Organisational Development and Inclusion.
Each event was opened by a senior leader who shared with us their take on the STP/ICS priorities and workforce challenges at a strategic and operational level, on what needs to change for us to meet these challenges and what opportunities this presents.
Each area of our region clearly has its own challenges to face and priorities for achieving the necessary changes. Challenges range from workforce issues such as capacity, retention, and talent management, to financial sustainability and delivering new models of care.
What became clear, was that we need to do things differently – we need to enable more people to live healthy lives and stay healthy, we need to change our models of care and provide integrated services, and we need to effect cultural change to work in different ways to enable transformation.
Key to this, and a common thread through all of these events, is the need to work collaboratively, co-ordinating care and co-creating the future landscape. At the same time we need to be clear about what makes us different and unique, valuing the contribution that brings.
RELATIONSHIPS MATTER: continued
Neil Savage, Joint Director of HR / Organisational Development, 2Gether NHS Trust and Gloucestershire Care Services, shared with the One Gloucestershire Integrated Care System an African proverb which summed this up beautifully:
Isobel Clements, Director of People and Organisational Development, Taunton and Somerset NHS Foundation Trust, shared a similar sentiment, quoting Henry Ford:
RELATIONSHIPS MATTERcontinued...
Unity
demonstrating we are one team delivering a shared purpose
Direction
connecting our people helping them to understand how they contribute to the whole
Excitement
articulating a compelling vision and an aspirational belief - "we can do this"
Belonging
demonstrating pride, and enabling individuals to feel part of something
Commitment
Leaders listening to their People, putting themselves out for the team
Improved Performance
engaging People to innovate and continuously improve performance
Tracey Cotham, Director of Transformation & Organisational Development at Royal Devon & Exeter NHS Foundation Trust
Our Networks
All of our speakers agreed that to move from a vision for change to delivery, we have to have effective Leadership – we must promote and develop leadership at every level; develop system leadership skills and behaviours; create inclusive, positive cultures in which staff flourish and we must build relationships across the system, moving away from competition to collaboration.
Having heard about the workforce priorities in their footprint, participants were tasked with thinking about the support and leadership development needs there are for ‘people practitioners’ and for the wider workforce.
This has provided us with a wealth of information to help shape our business plan for the coming year and into the future, and we will continue to work with Leadership Leads across the system to refine our offer to align with these needs.
It was great to meet so many people working hard to affect change in our systems and culture; to ensure we can adapt and develop the leadership culture necessary to meet these challenges – there was a real buzz in the rooms!
We would like to thank everyone who came to these events, who provided their time, expertise, knowledge and energy to building relationships and generating system level information that will shape the South West Leadership Academies offers going forward.
We would also like to thank our keynote speakers who created a fantastic environment to begin these discussions and gave their time and wisdom generously.
With thanks to:
Hayley Richards Chief Executive, Avon and Wiltshire Mental Health Partnership NHS Trust who spoke for BNSSG and BSW
Neil Savage Joint Director of HR / Organisational Development, 2Gether NHS Trust and Gloucestershire Care Services who spoke for One Gloucestershire
Tracey Cotham Director of Transformation & Organisational Development at Royal Devon & Exeter NHS Foundation Trust who spoke for Devon
Helen Lewis Head of Learning and Development, Cornwall Partnership NHS Foundation Trust who spoke for Cornwall and the Isles of Scilly
Isobel Clements Director of People and Organisational Development, Taunton and Somerset NHS Foundation Trust who spoke for Somerset
AS LEADERS IT IS OUR JOB TO CREATE A SENSE OF:
SOUTH WEST LEADERSHIP ACADEMY NETWORKS:
To find out more, please contact [email protected]
It is our aspiration that the Leadership Leads Network support the SWLA by:
Leadership Leads NetworkThe Leadership Leads Network consists of representatives from each organisation in the South West footprint who have a lead role in Leadership Development for their employing organisation.
With responsibility for developing the Leadership capability and capacity within their own organisations, and increasingly across system boundaries, this group is an important stakeholder for the South West Leadership Academy. We rely on Leadership Leads network members to create a collaborative approach to decision making, supporting the delivery of the SWLA’s contract and ensuring both regional and organisational needs are reflected in the activity commissioned by the Academy.
The Leadership Leads network play an active role in ensuring our business planning is truly reflective of the emerging development needs within the local system.
More about Our Networks
• Sharing emerging national, system and local priorities to shape and inform our leadership development strategies and delivery plans, enabling us to respond effectively to local and system level priorities, and enabling system transformation,
• Working collaboratively with us across the South West footprint to deliver local leadership development at a system level,
• Supporting us to engage effectively with established, new and emerging leadership talent across the South West,
• Influencing, championing and supporting our work to develop inclusive, collaborative, system leadership at the core of our leadership development interventions; building a culture which creates a more representative workforce at all levels,
• Being ambassadors for the South West Leadership Academy.
In return, we will:
• Develop the network, providing the space and opportunity for:
• networking,
• sharing learning and successes,
• providing the catalyst for collaborative working,
• Provide development interventions specifically identified by and for this group,
• Provide opportunity to work at a system level, putting learning into practice and widening individual’s experiences.
The next Leadership Leads meeting will take place on 9th January and will be an opportunity to re-engage this group with the SWLA, and to inspire and re-energise it as a network. It will be an opportunity for participants to work together to shape a renewed vision for the network; identifying what members want and need from the network; recognising peoples’ strengths and skills, and how best to harness these through network activities.
SOUTH WEST LEADERSHIP ACADEMY NETWORKS:
Inclusion NetworkWe were delighted to host our inaugural inclusion network event on 15th November and were joined by a range of people from across the region and representing a range of different roles from HR and Equality leads to clinical specialists and commissioners – all with one thing in common; a desire and a passion for inclusion and creating the conditions for a truly inclusive NHS in the South West.
Our intention is to use this key network to raise the profile of inclusion and start the conversation within the region. The insights of the network will be pivotal in creating a portfolio of programmes designed to overcome inclusion barriers and create opportunities specifically for individuals with protected characteristics.
This first meeting provided a chance for participants to work together to shape the inclusion network; understand what people want and need from an inclusion network; recognise peoples’ strengths and skills, and how best to harness these through network activities.
We also featured an interactive seminar delivered by Byron Lee of Added Value Learning and The Kings Fund on ‘A Compassionate approach to Inclusive Leadership’.
The inaugural meeting was open to anyone who wished to contribute to building the South West Inclusion Network for leading on equality, diversity and inclusion. If you are passionate about Inclusion and would like to join us, please contact Faye Beddow.
To find out more, please contact [email protected]
OD Practitioners NetworkThe OD Practitioners network is a well established network of OD professionals, who bring a range of knowledge, skills and experience of delivering Organisational Development within organisations and across their local systems of care.
Our ambition is to develop the internal capability, capacity and expertise for HR, OD, and Workforce Practitioners to:
• Lead and enable organisational and system change and improvement,
• Drive culture change and transformation through system leadership,
• Build sustainability and enable efficiency savings by reducing the dependency on external support for OD, and
• Showcase great OD practice in the South West and across health and social care.
To do this we offer a range of development opportunities to our OD Network including:
• Quarterly network meetings – providing the opportunity to share learning and successes, connect with colleagues working in OD, take part in CPD learning events,
• OD Consulting Skills – developing a cohort of system level change agents,
• Emerging Talent in OD – developing a pipeline of talented OD practitioners,
• OD Virtual Mentoring,
• Masterclasses focusing on a range of OD and change topics,
• Claiming Practice – for senior OD practitioners working at a systems level.
Alumni of the OD Consulting Skills are now working with us to support OD activity and development at a system level, supporting our aspiration to create a sustainable internal OD resource.
Our OD Network is open to OD Practitioners and all those who work in the field of OD & leading change. To find out more, go to our website and explore our discover pages, or contact [email protected]
GMTS - NHS GRADUATE MANAGEMENT TRAINING SCHEMEZoe Spittle, Talent Development Lead
• 7th in The Times Top 100 Graduate Employers
• Top Ten of The Times Top 100 list every year since 2003
• Ranked 7th in the Guardian’s annual survey of the top 300 most popular graduate employers.
• You are an alumni of the scheme
• Would be interested in joining an Alumni network
• Would be interested in supporting the running of an Alumni network.
The NHS Graduate Management Training Scheme continues to be recognised as a desirable scheme;
Joining the NHS Graduate Management Training Scheme puts trainees on the road to developing the skills and confidence needed to lead organisations through their transformation into an ever more efficient, successful, and professional health care service.
Here in the South West, the academy has seen the number of trainees increase from 10 starting in 2017 to 18 starting in 2018 and we are set to see this expansion increase even further into 2019/2020.
We held our inaugural GMTS network event in January 2018. Our intention was to bring together those people across the region who have an interest in GMTS, whether a current trainee, alumni or a programme or placement manager. The invitation was open and it was a great opportunity to hear about trainee experience - past and present – and also build some relationships. We have maintained this network virtually throughout the year and we now planning our next event for early 2019 – our intention is to have an annual event.
We will also be working with current Graduate Trainees who are very passionate about establishing an Alumni Network. This is very much in the early stages but we would love to hear from you if:
If you would be interested in being involved, or would like to be invited to any future Alumni Network Events
Please email: [email protected]
More Academy Updates
At the SWLA we believe that great leadership development improves leadership behaviours and skills. Part of our commitment in delivering this philosophy has been to build a network of coaches and mentors through our online register;
https://coaching.southwestleadership.nhs.uk/
The purpose of this network is two-fold;
1) To ensure leaders at all levels have access to support, helping them to develop adaptability, agility and resilience.
2) To ensure that those providing the support, our coaches and mentors, have access to events and resources for their own individual CPD.
We invite both internal and external coaches and mentors to join our register which is then open to all within the NHS should they wish to access it as a coachee or mentee to request a relationship.
What are some of my future aspirations with this network?
Following on from our Mentoring Masterclass series, last month we started working with our partners at Thames Valley and Wessex Leadership Academy to develop an EQA Awarded Mentoring Workshop. This workshop is to support our aim of promoting mentoring as a quality assured development intervention with an opportunity for attendees to hold an accreditation in their practice.
In addition, to support the development of our diverse network of coaches and mentors, we will be investigating the opportunity of providing some virtual CPD sessions and reviewing the capacity and capability of our trained in house supervisors.
We continue to have more and more coachees and mentees joining our register so if you are interested in using your skills and knowledge to develop the next generation of NHS leaders please get in contact.
As the contact for this register/network, I feel that we are at the start of a very interesting journey with some foundations laid over the past couple of months that will enable us all to now move forward with our aim to increase the quality, capability, and capacity of both coaching and mentoring across the NHS in the South West.
In addition to the support provided by the coach/mentor at the SWLA we are now utilising the full benefits of the register, advertising both national and regional CPD events and sharing resources. We have recently kick started an annual programme of CPD with an event in October which included two new EMCC workshops. We have now also advertised a further CPD session for January with further dates for March and June coming soon.
These events have/will focus on various topics; NLP, Topping up your Toolkit, Virtual Coaching/Mentoring and Clean Language but we would also really appreciate hearing any further ideas you may have. Please email these to [email protected]
COACHING & MENTORINGZoe Spittle, Talent Development Lead
More Academy Updates
There is an African saying: “If you want to go fast, go alone, but if you want to go far, go together.”
This is the essence of the power of networks and networking. And in today’s fast moving, complex and unpredictable world, being part of network provides a valuable place for getting things done. For example in my experience effective networks provide a space for the sharing of ideas, giving and receiving of mutual support, learning and inspiration. It can also offer those who are part of a network a sense of belonging and be an effective force for change through collective action.
But networks don’t just happen. They need the right kind of support to help them grow and flourish. Having a clear shared sense of purpose, clear and transparent communication channels, opportunities to come together and build relationships founded on trust, mutual support and learning, and a passion for wanting to make a difference are key. In this way networks can establish themselves as valuable sources of information, inspiration and collective leadership in a world in need of innovation and new ways of responding to really tricky problems. And in an increasingly interconnected world, networking is not only an essential part of modern living, but its capacity for supporting our collective efforts for getting things done is enormous.
In short, networking has the potential of making what seems impossible, possible. With that mind, why wouldn’t you network?
Byron Lee
NETWORKS: THE FUTURE FOR LEADERSHIP IN TURBULENT TIMESByron Lee
Byron Lee, Founder, Added Value Learning
Byron is an educator, facilitator, coach and mindfulness teacher and has spent the past 25 years working in the field of personal and organisational development, specialising in inclusion, wellbeing and leadership. Beginning his career in nursing and higher education, today he draws on his varied and in-depth training and experience to help people, teams and organisations adapt and thrive in a diverse, complex and changing world.
More Academy Updates
The Leadership for Improving Frontline Talent (LIFT) programme is commissioned by South West Leadership Academy and delivered by UWE Bristol. In March 2017, at the end of the third LIFT programme, the group wanted to remain in contact. We chose to set up a secret facebook community: most people were already using facebook, and it was the popular choice.
19 months later, and the community is still active. The issues span those with a clear work focus, to more personal matters, and others around learning and career interests. Here is a sample, with identifiers removed to maintain confidentiality:
• First, being connected over time allows people to apply their learning. People share stories of successes, challenges, difficult times, awards, recognition and promotions.
• The immediacy of an online platform can provide just-in-time support when unexpected challenges emerge.
• The versatility of facebook helps people easily share different information: videos, global stories, word documents, comments, photos...
ONLINE NETWORKS AND LEADERSHIP DEVELOPMENT: our experience with facebookRob Sheffield
Evening all! Does anyone have a good TGROW template for new coaches to use which is a prompt as well as a method of recording? Cheers.
Hi all, hope you all had a wonderful Christmas. Quick question for you, I have to do a ten-minute presentation as part of an interview in a couple of weeks…Thank for any advice you can give xx
Shall we find a date in Sep 2018 to meet up in Bristol? - throw some dates around and let's make this happen.
Just to say, Happy new year to all. I love being part of this group. Supportive, kind and honest. Each of us have something to offer. Thank you. Wishing you all a wonderful year ahead. X
I'm interested in speaking to you…about Post-Grad education (MSc) or other options to take my CV to the next level…a chat over a coffee would be useful…
I thought of you: How to write a great political speech https://www.bbc.com/…/how-to-write-a-great-politi…/p06jv699… ”
The trouble with 'groupthink' https://www.bbc.com/…/videos/the-trouble-with-gro…/p05v2dml…
Well Lifters today I accepted a job as --- I used so many examples from Lift and feel it gave me the courage to apply let alone get it, exciting times.
The culture of the community is: useful, supportive, non-judgemental, just-in-time and reciprocal. It has supplemented class-based leaders’ learning:
And there are challenges… some people are more active; some might not want to burden others by asking for help; activity levels fluctuate; sometimes people miss time-urgent requests for support.
There are implications for setting up these networks. On the LIFT3 programme I don’t believe the online community would have worked so well at programme beginning. Once trust, psychological safety and ambition developed, so grew the group’s readiness for this intervention.
Community moderators need a mature mindset that spreads power and encourages joint initiative-taking. Trying to ‘control’ an online community would be counter-productive.
For institutions supporting leadership development, these ‘user communities’ can be low-cost, high-convenience ways of applying learning over time and sharing stories. They can help evaluate longer-term programme effectiveness. With vision and resource, they can also be an ongoing feedback and testing resource for emerging leadership development concepts.
Rob Sheffield is a Visiting Fellow at UWE, Bristol. Programme Director of LIFT and a Director of Bluegreen Learning. His interest is in effective leadership development and, particularly, how leaders can enable creativity and innovation in their workplaces. His first book is out in January 2019: “How Leaders Learn to Boost Creativity in Teams – Innovation Catalysts”.
More Alumni Case Studies
LIFT Alumni NetworkCase Studies from our Alumni
WHAT DO YOU GAIN MOST FROM BEING PART OF THAT NETWORK? Shamefully I am not a particularly active member. By being part of the network however keeps LIFT and all what I learnt in my mind –which I like very much. It has surprised me just how often I think of LIFT (skills developed, experience, people) …at least a few times a week I would say. Also there is an inquisitive (being nosey) element e.g. ‘what are people up to now?’ and gaining pleasure when hearing about their experiences, ups/downs, next adventures etc
WHAT DO YOU GAIN MOST FROM BEING PART OF THAT NETWORK? Friendship & support!
WHAT IS THE BEST NETWORK YOU’VE BEEN INVOLVED IN AND WHY? I think those networks that first developed out of a shared experience (such as LIFT). I like it that you have some form of common starting point and then you can see the different experiences/directions that people then go off in. You can use the contrast between these to influence the route you are taking. Also it is can be exciting to reconnect with members of such a network a number of years later when your paths cross again and you can catch up and reflect on what has happened since.
WHAT IS THE BEST NETWORK YOU’VE BEEN INVOLVED IN AND WHY? The LIFT network! The group has worked from day 1 of the course. This is down to each individual’s willingness to listen and learn from each other. Sound advice and genuine support is given when sought. Money can’t buy this, nor can it be easily created.
HOW DO YOU SEE NETWORKS SUPPORTING LEADERSHIP DEVELOPMENT?Peer support. Challenge and motivation. By it just being there it maintains that ‘can do’ feeling. For me, that was probably the biggest effect of LIFT and it has had the positive effect on my work activities since.
HOW DO YOU SEE NETWORKS SUPPORTING LEADERSHIP DEVELOPMENT?We could use actively learning techniques or even be used as a “think tank” to discuss issues we are experiencing. We have something similar in the CSU which I am an active a part of.
WHAT ATTRACTED YOU TO BECOME PART OF THE WIDER LIFT ALUMNI NETWORK?Maintain the positive, optimistic ethos. It may sound dramatic, but such an abrupt ending to LIFT would have felt harrowing
WHAT ATTRACTED YOU TO BECOME PART OF THE WIDER LIFT ALUMNI NETWORK? Group of like-minded people who all got along from day 1!
Name: Darren Hart Where do you work: Royal United Hospitals, Bath Role: Clinical Scientist When did you participate in the LIFT programme: 2016-17
Name: Vicky Spark Where do you work: South Central & West Commissioning Support Unit Role: Head of Contract Analytics When did you participate in the LIFT programme: October 2016-Mar 2017
More Academy Updates - November 2018
LIFT Alumni NetworkCase Studies from our Alumni
WHAT DO YOU GAIN MOST FROM BEING PART OF THAT NETWORK? I have a group of trusted friends and colleagues who I truly value the opinion of. They are never judgemental and always willing to share their opinions and advice, which is invaluable for personal and professional development.
WHAT IS THE BEST NETWORK YOU’VE BEEN INVOLVED IN AND WHY? The LIFT network, without a doubt. Having the facilitators involved, both as people I feel the group respects highly and also developed a good personal relationship with is invaluable. The encouragement and support they continually provide to the alumni is hugely appreciated.
HOW DO YOU SEE NETWORKS SUPPORTING LEADERSHIP DEVELOPMENT?I have only recently used the network for support with a potential job opportunity. It is a role at a banding I’ve not completed an application for and upon requesting sample examples from my colleagues to allow me to review the style, structure and wording used, I found people only willing to help me. I also love the articles and stories people share from their own leadership development, and the positive encouragement and support the alumni provide each other.
WHAT ATTRACTED YOU TO BECOME PART OF THE WIDER LIFT ALUMNI NETWORK?I was very keen to stay in touch with the other people on the LIFT programme to be able to maintain a working professional network. The cohort became very close on a professional and personal basis, much owed to the excellent facilitators. The opportunity to share experiences, resource, ideas and knowledge from people outside my organisation that I could translate into my own work life and leadership pathway was an attractive additional reason for continuing to be part of the alumni network.
Name: Chris Learoyd Where do you work: CLDT BCH Role: Specialist physiotherapist When did you participate in the LIFT programme: 2016/2017
Faye Beddow
The Typecoach Tool can therefore be used:
• As a standalone diagnostic tool for a large group of individuals,
• As pre-work as part of a wider leadership development training programme,
• Within teams, enabling them to see the type distribution in their group, and better leverage their individual strengths.
In return we will offer CPD support and development through twice yearly Community of Practice events through which we would provide the space and opportunity to:
• share experiences and good practice,
• to learn from one another and from external speakers
• network; providing opportunity to collaborate at a system level.
TYPECOACH - building a Community of Practice across the South West
Interested in becoming a Certified TypeCoach Facilitator and joining our Community of Practice? Contact: [email protected]
The Typecoach Verifier tool is an online tool which enables participants to identify and understand their natural personality type in relation to Carl Jung’s theory of personality type (1971).
To use our skills and abilities thoughtfully, deliberately, and effectively we must first understand who we are, what impact we make, and how to modify that impact appropriately to any situation. Key to this is developing a deep sense of self-awareness and self-management.
We must develop our emotional intelligence to manage our own reactions and to communicate and influence effectively with others. We must develop the ability to discover and mobilize energy in others; to handle ours and others emotions and discomfort.
The TypeCoach verifier tool is an interactive experience – participants watch short videos explaining the different types and then complete an online questionnaire, completed in 20 - 25 minutes. This enables participants to identify their ‘best-fit’ personality type, and provides a highly practical 8-page report to support effective application of ‘Type’ in the workplace. On completion of the tool participants also have access to a range of online tools to support them in the application of their learning including coaching videos, and tips for working with and communicating with other ‘types’.
Here at the South West Leadership Academy we are passionate about the impact this tool can have; in enabling participants to gain valuable insights into their personality type; supporting individuals to maximize their natural strengths, minimize typical challenge areas as well as identifying stress triggers and understanding their natural responses.
South West TypeCoach Community of PracticeIt is our aspiration that TypeCoach becomes a diagnostic tool used across healthcare in the SouthWest, generating a common language for understanding ‘self’ in a leadership context, and supporting effective communication within and across the system.
We would like this tool to form a pillar for all of our substantial development programmes, as well as being a unique offer for organisations to use in their internal leadership development, talent development and team development interventions.
To support this we are developing a Community of Practice to facilitate one to one and group coaching sessions both internally and at a system level – supporting the SWLA at a regional level, but also supporting one another in their own large-scale programmes.
• The strong ‘iNtuitive’ manager who realises that giving someone a ‘big picture’ goal and leaving them to get on with it is the reason their ‘Sensing’ team member who needs more detail and direction is struggling.
Amberley Jenkins, Leadership Development Facilitator, talks to Leadership Outlook about using TypeCoach to develop Leaders, Teams and a Coaching Culture at Bristol Community Health CIC
We use Type Coach extensively at Bristol Community Health CIC. It is a fundamental part of our core management and Leadership development programmes, and is used regularly for team building events, and supporting people through change. We are currently developing an internal coaching programme and will be using TypeCoach to support this, creating a coaching culture across the organisation.
The framework of TypeCoach makes it so flexible and suitable for so many different situations. At Bristol Community Health we focus on using it for self-awareness and communication with others, whether that’s in a line manager relationship or to improve team working relationships.
It’s always amazing how often delegates get those ‘light bulb’ moments during the training:
Sometimes these lightbulb moments happen in relationships outside of the workplace too:
During team building sessions it is so enlightening for team members to talk about their preferences and how this plays out in their day to day working style. For some people it’s about enjoying being organised and structuring their day, whilst others prefer the spontaneity of not knowing what the next phone call is going to bring.
What is important is that there is no right or wrong type – it is about recognising the value our strengths and differences bring to the team. TypeCoach provides a safe and non-judgemental language, helping us to discuss our differences to better understand how we can complement each other and get the best from each other. When we understand our own preferences, and the preferences of others, we can develop and adapt our behaviours to reduce conflict, increase collaboration and really start to work effectively together.
Amberley Jenkins
TYPECOACH - building a Community of Practice across the South West
• The job-share line managers who suddenly realise why one of them (the ‘Feeler’) is more often asked for annual leave than the other (the ‘Thinker’)! The feeler insists she isn’t a ‘soft touch’!
• The ‘Perceiver’ Mum whose 8 year old ‘Judger’ daughter is at the bottom of the stairs every morning saying “come on Mummy we need to leave for school, we’re going to be late”!
• The ‘Extravert’ wife who suddenly realises why her ‘Introvert’ husband takes at least 10 seconds to start talking after she has asked him a question!
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UPCOMING EVENTS
All our regional events are managed by the South West Leadership Academy, we attempt to base events centrally to the region, however this isn’t always possible taking into account our geography. All events are managed on a first-come, first-served basis unless stated otherwise. Please note cancellation fees may apply for non-attendance, please check booking terms and conditions upon registration.
WHY NOT JOIN US AT OUR NEXT EVENT?OR GET IN TOUCH FOR MORE INFORMATION BY CONTACTING
Leadership Leads Network23 January | 10:00-17:00 | Taunton Rugby Club
Compassionate and Inclusive Leadership Programme14 February | 9:30-17:00 | Taunton Rugby Club
Evolving an OD Mindset in Primary Care12 March | 9:00-17:00 | Holiday Inn Bristol, Filton
Reflective Leadership – the cornerstone for senior leaders22 January | 9:00-17:00 | Taunton Rugby Club
IMPACT – An NHS South West Leadership Academy Special Event6 February | 9:00-17:00| Somerset County Cricket Ground, Taunton
Using Emotional Intelligence (Primary Care Offer)18 February | 10:00-16:00 | South West Leadership Academy
Influencing in a Systems Context27 March | 10:00-16:00 | South West Leadership Academy
To book your place on any of the events above please take a look at our dates for your diary page and follow the ‘book now’ links.
www.southwestleadership.nhs.uk/dates
NHS South West Leadership Academy South West House, Blackbrook Park Avenue Taunton, Somerset TA12 2PX
01823 361128 [email protected]
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www.southwestleadership.nhs.uk
If you would like to see anything in the next edition of our Newsletter, or have anything to contribute, please get in touch at:
COMING SOON.....
IMPACT Systems Leadership
www.southwestleadership.nhs.uk
From all the team at
