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www.it.ox.ac.uk [email protected] Networks & Data Centres A very brief introduction ITSS Induction MT 2016 Henryk Glogowski Head of Networks & Data Centres IT Services September 2016 (V1.0.0)

Network & Data Centre

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www.it.ox.ac.uk

[email protected]

Networks & Data Centres

A very brief introductionITSS Induction MT 2016

Henryk Glogowski

Head of Networks & Data Centres

IT ServicesSeptember 2016

(V1.0.0)

Outline

• Networks – an overview• University Network

• Wireless in the University

• Data Centre Service

• The Teams: • Who are we? Contacting us.

• What do we do? A few key services.

• For Reference

• Appendix 1: What is Janet?

• Appendix 2: What is ?

• Appendix 3: Network transmission times

• Note: Slides & URLs on these slides are for your future ref - if you choose to download them!

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University Network A few facts and figures

~~100,000 user ‘devices’

276 FroDo’s & UPS’s (04/16)

~200 SAM’s & UPS’s (Secure Network VoIP+BMS)

>300km external optical cable

>1,500 WAP’s registered on COWLS

17,011,174 emails delivered/week (peak)

Average 6.3 million/week, over last 12 months

658,791,916 emails rejected/week (peak) (last 12 months) Source

Average ~33 million/week, over last 12 months

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University of Oxford’s Wide Area Network From “OUCS in 2010“ (p8)

4

You are here

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Odin Service Definition

Baseline service (centrally funded):

2 Gbps

Single FroDo

2 uplinks to the Core

• Bandwidth Options:

• 10Gbps (set up charge, annual charge)

• 40Gbps (set up charge, annual charge, business case required)

• Additional Resilience:

• Dual FroDos (set up charge, annual charge)

• Requirement for additional cabling, firewalls &/or switches, etc.

• New features eg IPv6, real-time traffic, ...

• ~98% of all cases

For full details: Odin SLD & Tech Info

Wireless Networking for ITSS

Services

• For more see Appendix 2 of this presentation

• OWL

• OWL Visitor

• Public Access (The Cloud)

• Service delivery• Self-managed

• Centrally-managed OWL service (COWLS)

• aka “OUCS-managed” or “OWL Phase 2”

• Max of FOUR SSIDs: OWL, eduroam, ‘public’ (“The_Cloud”) & one local SSID.

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University Shared Data Centre (USDC)

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Cold Aisle Secure access

Why might it interest you?1. Resilience: independent power feeds from independent transformers,

dual UPS systems and N+1 environmental units.

2. Secure: biometric systems, 360 degree CCTV and an anti-tailgating

entrance portal, all with full access audit trails.

3. Green: standard small server room PUE ~2.5 vs USDC PUE ~1.4

4. Self Service: Online interfaces allow full access to data centre and

private cloud resources as if they were sat on the desk.

5. Cost Saving

My personal views:

1. No more 'nasty, little rooms'

2. No need to develop & maintain expertise in UPS, Air-Con, racking,

security, cabling …

3. One less set of supply & maintenance contracts to manage

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Key Projects

•TONE [Odin & Bifrost]

•Data Centre Service:

• USDC upgrade &

• New DC

•GOWN [‘paused’]

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Data Centre Service–Proposals

USDC (Phase 2)

• Racks: 45Ux1.2(d)x 600(w)

• ≤7kW/rack max

• Cooling by ‘chimneys’

• All Overhead feeds.

• A & B power bus bars

EDC

• Third-party DC (CoLo)

• Looking for somewhere within a ~2 hour drive

• Matches/exceeds USDC

• Has HPC provision

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Networks & Data Centres Group

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Head of Networks & Data Centres (NDC)

Henryk Glogowski

Network Operations (NetOps)

Alistair James

Network Support & Development (NSD)

Andy Saunders

Data Centre Manager

David Birds

Networks’ Contact details

Single point of contact for

ALL NETWORK queries/requests

etc:

[email protected]

Emergencies (office hours ONLY):

x(2)73268

Out of hours: NorMAN (01865 6) 123451528/09/2016

Network Operations (NetOps)

• ‘Tier 1’ network helpdesk for University IT Support Staff.

• “Triage” of ALL initial requests to [email protected]

• Monitoring and first line response to alerts on network

systems and services: 79,729 ‘items’ (as of 15/09/16).

• First line maintenance for:

• University core network.• FroDo’s, SAMs + associated UPS’s.• Centrally managed Oxford Wireless LAN Service (COWLS)• UAS network (~5,000 devices)• VoIP edge network

• Network Hardware Support scheme

• http://help.it.ox.ac.uk/network/lan/index

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Network Support & Development (NSD)

• Tier 2 network support.• University Backbone Network

• Oxford Wireless LAN (OWL) and eduroam

• Data Centre networks• Secure network–Building Management System and VoIP networks• External links – mostly Janet.• NTP• DNS• DHCP• Remote Access/VPN• FroDo & SAM (design & management)• Mail Relay & Message Submission (Oxmail) services

• Useful links:• https://comms.oucs.ox.ac.uk/index

• http://help.it.ox.ac.uk/network/index

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University Shared Data Centre (USDC)Contact details

• For enquiries:• David Birds (x73273)

• E-mail: [email protected]

• For problems:• E-mail: [email protected]

• For more info• Co-location Services

• Private Cloud

• NSMS

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Thank you for your time and attention.

Any questions?

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Appendix 1: What is the Jisc network(aka ‘Janet’)?• “Janet is a high-speed network for the UK research & education community. A

connection to Janet gives you an extremely reliable & high bandwidth network that will support innovation, research & learning at your institution.”

Key Facts

• Janet serves over 18 million end users

• The network covers the whole of the UK.

• Janet has over 5,000 km of optical fibre

• The backbone runs at 100Gbit/s (with an interconnect capacity of around 40Gbit/s)

Key services

• High-bandwidth access to other HEI’s & the Internet

• eduroam

• Janet Certificate Service

• Computer Security & Incident Response Team (CSIRT)

• Network Time Service (NTP)

• See: https://www.jisc.ac.uk/janet

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Janet6 Backbone and Regional Networks

TVN

https://www.ja.net/products-services/janet-futures/janet6

eduroam (education roaming)

• Users: researchers, teachers, students & staff

• Access to the Internet in any eduroam-enabled institution.

• “… eduroam … is based on the fact that the user's

authentication is done by the user's home institution ...”

• >6,000 WiFi Hotspots worldwide

• http://www.eduroam.org/

Note: if you/your users require an Oxford IP address on

eduroam (or OWL)

• Use the IT Services’ VPN Service

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Appendix 2: What is

Where is

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eduroam Companion app for Android & iOS: “… helps users to locate their nearest eduroam point…” https://www.ja.net/products-services/janet-connect/eduroam/eduroam-companion

Locally:• University

• Hospitals

Nationally:• >275 UK sites

Internationally:• 76 countries (as of

18/05/16)

• >6,000 locations

What’s in it for you?

• You only support your own users!

• ‘Guests’ are supported by their home

institution

• “One stop shop”: configure a laptop or

mobile with only one SSID for any Institution

that has eduroam

• Eduroam CAT (Configuration Assistance

Tool)

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Appendix 3: Network transmission times

1Gbps 10Gbps 40Gbps 100Gbps 400Gbps 1Tbps

1T Byte 133.33 13.33 3.33 1.33 0.33 0.13

1P Byte 133,333.33 13,333.33 3,333.33 1,333.33 333.33 133.33

1E Byte 1.33E+08 1.33E+073.33E+0

6

1.33E+0

63.33E+05 1.33E+05

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• Times are in minutes eg 1TByte takes ~13.3 minutes over a 10Gbps link

• Caveat: These figures assume 100% efficiency!

• Data in BYTES and transmission rates in bits.

• For more details see: https://wiki.it.ox.ac.uk/itss/DataXmssnRates