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MARK A.
FERREL____________________________________________________________
Solution oriented, analytical and resourceful candidate
withextensive experience in network administration and IT sup-port.
Proficient in developing, installing and maintaining,hardware,
software and network components to ensure optimalsystem
performance. History of providing expert networkstrategies,
technical advice, guidance and recommendationsto management on
critical IT issues such as cost effective-ness, data consolidation,
security and end user access.
____________________________________________________________
EXPERIENCE1998 - Present Kent Displays, Inc. Kent, OH
LAN Admin* Evaluated, appropriated, installed and
administeredtwo Windows Server 2008 Enterprise x64 servers,
oneWindows Server 2003 Standard Server, 6TB RAID 6 SAN aswell as
LTO4backup system.
* Administered Exchange Server 2007 Enterprise x64,Blackberry
Enterprise Server, Alliance MFG system,HourTrack Time Server and
FlexLM servers.
* Appraised, procured, configured and maintained lowcost, high
availability, secure internet connectivitywith VPN using a pair of
Cisco ASA 5505, ganged T1 andDSL.
* Maintained hardware rotation records as well as soft-ware
licensing.
* Analyzed and monitored servers, switches, policies
andfirewalls to ensure optimal performance and security.
* Procured, Installed and provided desktop and softwaresupport
100+ hosts and users.
* Maintained digital phone system, voicemail and auto-mated
attendant
* Installed, populated and managed online consumer sales
store as well as Amazon/eBay venues. Trained sales,management,
accounting and manufacturing personnel.* Evaluated, procured,
installed shipping system soft-ware that integrated with all
consumer sales venues.Trained personnel in accounting, inventory,
manage-ment and inventory. Monitored until all were comfort-able
with documented process.
Media Artist* Created install software and user GUI for CD of
OEMapps and drivers.
* Photographed and retouched product shots, headshots.* Created
marketing materials, tradeshow banners as wellas corporate identity
materials for Kent Displays and
Improv Electronics.* Co-designed, authored and administered
company web-sites www.Kentdisplays.com and
www.myboogieboard.com.
1994 - 1998 Tech Assets, Ltd. Akron, OHLAN Admin* Designed,
procured, installed and administered 25 hostNovell 4 network.
* Procured, installed, upgraded, troubleshot andrepaired both
hardware and software.
* Provided software support for MS Office and Adobe
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graphics to end users on both PC and Mac desktops.Media Manager*
Managed a graphics/media team of up to 8 people.* Created internal
multimedia presentations and printedmaterials.
* Designed, authored and administered the companywebsite.
1989 - 1994 American Business Machines Uniontown, OHColor
Systems Specialist* Installed and configured eFi RIP and printer
tovarious networks both internal and as consultant.
* Administered all in-house computer hardware andsoftware needs;
setup, training, troubleshooting,repairing and upgrades.
* Planned, created and presented color training and pub-lishing
seminars for both prospective and existingcustomers.
EDUCATION & CERTIFICATIONCurrently working towards CCNACisco
Certified Entry Networking Technician (CCENT)Microsoft Certified
Systems Engineer (MCSE NT 4.0)Certified Novell Administrator (CNA
4.11)AAS Electronic Technology University of Akron
CONTACT INFORMATIONMark A. Ferrel305 Marlow StreetWadsworth, OH
[email protected]
