Info 2 Extreme, Inc. T/310.641.6551 F/310.641.8113 5777 W. Century Blvd., Suite 1680 Los Angeles, CA 90045

ALIGN IT TO BUSINESS• Ensure high service availability for your network• Prove service and security levels for compliance• Streamline your infrastructure• Augment your current IT department

NOTIFICATION AND REPORTING• Alarm escalation rules• Health reports• Reports scheduler• Event-alarm correlation• SMS alerts and notifications

DATA CENTER MANAGEMENT• Manages servers, UPS, routers, switches, firewalls, applications and

networks• Exchange and MS SQL Server monitoring• Website monitoring• Application monitoring• Event log monitoringPERFORMANCE MONITORING• Over 160 graphs and 40 standard reports• Monitor interface traffic, utilization and error statistics across your

network• Monitor CPU, memory, disk utilization statistics• Monitor availability and response time statistics• Proactively identify performance degradationsFAULT MONITORING• Intelligent alarm correlation• Receive Email and SMS notifications• Support for SNMP and WMI traps• Automatically execute self healing scripts/programs based on pre-

defined criteria• Automatic escalation of critical alarms

REMOTE MONITORING AND NETWORK MANAGEMENT FROM I2X

Your online business needs uninterrupted service 24/7. Downtime means lost revenue, unhappy customers and missed opportunity. Take control of your network today with I2X Netwatch! I2X Netwatch is a comprehensive platform for proactively monitoring, managing, notifying and mitigating problems on your network.

Netwatch is a powerful and flexible platform that provides real-time monitoring and management system for networks, network devices, servers and applications. Netwatch will warn you when hardware or software is near failure. Instead of reacting to service outages, Netwatch helps avoid these altogether. With I2X Netwatch you can actively monitor your entire network.

Network monitoring describes the use of an external system that constantly monitors a computer network for slow or failing systems (both hardware and software) and then notifies the Network Administrator in case of outages via email, SMS or other alarms. I2X Netwatch helps Network Administrators identify and resolve problems due to overloaded and/or crashed servers, network connections,

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NETWATCHOPTIMIZED TO DELIVER MANAGED SERVICES THROUGH FIVE CORE FUNCTIONSEvery managed services offering must have a solid technology foundation on which to carry out the five core functions that are critical to success: monitoring, management, notification, reporting and interoperability. Netwatch is optimized to ensure that I2X can execute these five core functions at the highest level possible to deliver the most efficient level of network managed services possible.

MONITORING

Netwatch provides the broadest availability, performance and capacity monitoring in its class, with best-of-class scalability and the flexibility to use agents and/or agentless probes for monitoring.

• Agent and agentless monitoring for Windows, Linux, Novell, Mac OSX, SNMP and WMI devices

• Rapid setup and modification of monitoring parameters across our managed networks

• Streamlined and customizable customer dashboards

• Granular troubleshooting covering up to seven operational states

MANAGEMENT

With three tiers of powerful management capabilities, Netwatch delivers the most cost-effective and flexible remote network, security and server management solution available

• Core Management: Includes remote control, patch management, automatic software distribution, script execution, asset and license management

• Remote Support Management: Includes real-time remote server support. RSM provides access to more than 45 distinct capabilities to control, manage and gather information about remote networks

• Remote Environment Management: Offers the ability to create, manage, enforce and deploy standard configurations for client servers. REM reduces deployment time and delivery costs

NOTIFICATION

Netwatch’s flexible, adaptable, rules-based notification engine allows for automatic issue escalation to ensure incidents are dealt with in a timely, effective manner. This ensures that our technicians are focused on priority issues while false positives are minimized and false negatives are not overlooked.

• Creates a management-by-exception system

• Leverages Netwatch’s availability, performance, predictive failure, capacity and event monitoring technologies

• Uses custom-configured thresholds to trigger alerts

REPORTING

Netwatch’s powerful web-based reporting capabilities offers a wide range of valuable information

• Key reports include Executive Summary, Service Metrics, System Audit, Raw Data, Detailed Status and Update Installation Status

• Reports are web-accessible on demand or custom scheduled

• Reports can be exported to PDF or CSV

beyond

Info 2 Extreme, Inc. T/310.641.6551 F/310.641.8113 5777 W. Century Blvd., Suite 1680 Los Angeles, CA 90045