NetMaster Installation Guide

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NetMaster Installation Guide


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Table Of ContentsVersion.................................................................................................................... 1

Copyright ......................................................................................................... 1NetMaster installation on Windows ......................................................................... 2

NetMaster Server pre installation for Windows.................................................... 2NetMaster installation for Windows ..................................................................... 3

New installation................................................................................................ 3Upgrade installation ....................................................................................... 14Maintenance installation ................................................................................ 15

System Manager installation on Database Server............................................. 17Installation...................................................................................................... 18Configuration ................................................................................................. 27

Uninstall NetMaster for Windows ...................................................................... 30NetMaster installation on Solaris........................................................................... 32

NetMaster Server pre installation for Solaris ..................................................... 32NetMaster Server installation for Solaris ........................................................... 34

New installation.............................................................................................. 35Register NetMaster services.......................................................................... 35

NetMaster Client installation for Solaris............................................................. 37Pre installation steps...................................................................................... 37Installation steps ............................................................................................ 37

Uninstall NetMaster for Solaris .......................................................................... 39Post Installation..................................................................................................... 40

NetMaster Server post installation..................................................................... 40System Manager............................................................................................ 40

NetMaster Heap Size configuration ............................................................... 40Firewall settings ............................................................................................. 41NetMaster GUI Client..................................................................................... 42NetMaster license .......................................................................................... 43Database administrator user privileges.......................................................... 43Maintenance issues ....................................................................................... 44

Database Installation ............................................................................................ 46NetMaster Database.......................................................................................... 46Oracle................................................................................................................ 48

How to Install Oracle...................................................................................... 48Oracle 10G Installation Procedure................................................................. 48

Oracle 11G Release 1 Installation Procedure................................................ 55Oracle 11G Release 2 Installation Procedure................................................ 63

PostgreSQL....................................................................................................... 78How to Install PostgreSQL............................................................................. 78Installer walkthrough ...................................................................................... 78PostgreSQL post installation.......................................................................... 87PostgreSQL database upgrade (version 8.3 - 9.1) ........................................ 90

External Documents.............................................................................................. 92System Requirements ....................................................................................... 92Technical Description ........................................................................................ 93


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NetMaster InstallationVersion

NetMaster document version R13A00.

For availability of features described, please refer to the Product Roadmap.

Copyright

All the contents of this document is subject to the terms stated in the NetMasterlicense terms, located in the in the NetMaster installation directory, which was

explicitly accepted during NetMaster first time installation.Product names mentioned in this document may be trademarks of their respectivecompanies, and they are mentioned for identification purposes only.

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NetMaster installation on Windows

NetMaster Server pre installation for Windows

Prepare database

NetMaster Server requires a database to work. Make sure that a database server isinstalled and reachable from the computer on which you want to install NetMasterServer.

The database server can be, but does not have to be, installed on the samecomputer as the NetMaster Server, ref. the NetMaster System Requirementsdocument for guidance.

If the database server is running on a different computer than the NetMaster Server,the firewall settings on the database server may have to be modified (i.e. open theport used for communication with the database server).

Oracle and PostgreSQL database servers are supported, see the NetMaster systemrequirements document for information about supported database editions.

See How to install PostgreSQL or How to install Oracle if you need to install adatabase server from scratch.

If NetMaster is currently using a PostgreSQL version older than PostgreSQL 9.1.3

see PostgreSQL database upgrade on how to upgrade to the 9.1.3 version.

Note that these pre-installation steps are not required for NetMaster Client or theNorthbound SNMP Agent installations.

Proceed with the steps for NetMaster installation for Windows .

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NetMaster Installation

NetMaster installation for Windows

The following chapter guides you through NetMaster installation on Windowsplatform.

This guide requires that the steps for NetMaster Server Pre-Installation for Windows already has been completed.

NetMaster Inst all Sets

NetMaster allows you to install any of the following install units:

Install Unit ExplanationClient NetMaster Client. Can be installed on a separate machine. Also

available for Solaris platform, see NetMaster Client installationfor Sun Solaris for details.

Server NetMaster Server.SystemManager

Configuration and maintenance tool for NetMaster Server.System Manager must be installed on both the NetMasterServer and the database server.

SNMP Agent Northbound interface to higher-order network managementsystems

All install sets:

Install Set ExplanationClient NetMaster Client only.Server NetMaster Client, NetMaster Server, Snmp Agent and System

Manager.SystemManager

System Manager only. Intended for stand-alone databaseserver installation.

Custom Pick one or more of all available install units.

Install Modes

There are three modes of installation:

1. New Installation 2. Upgrade Installation 3. Maintenance Installation

The NetMaster installer looks for existing NetMaster installations on your installationserver in order to determine correct install mode.

New installation

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If no existing NetMaster installation is detected on the computer, the installer will runin New Installation mode.

You may cancel the installation at any step until the wizard starts installing the files.

Insert the CD into the desired drive and run the Setup.exe file to launch theNetMaster Installer home page.

Press the Install NetMaster button to initiate NetMaster installation.

Internet Explorer needs to be told to run the installer:

Press Run button to continue installation.

Internet Explorer needs to know that you trust the installer:

Press Run to continue installation.

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The Installer is preparing to start:

Proceed by following the NetMaster Installation wizard as follows:

NetMaster Installation wizard in New installation mode

1. The Introduction step displays some general information about the installationprocess

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Press Next to continue the wizard.

2. Read the license agreement.

If you accept the agreement, select the Accept option and then Next tocontinue.

3. Choose Install Set step. Note that the NetMaster Server install set includesServer, System Manager, Client and Northbound SNMP Agent.

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Press Next to continue.

4. Choose Install Set step - Custom . This step is only displayed if the "custom"install set is selected in the previous step.In this step you can select each component individually. See the Description field for information about the selected component.

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5. Choose Install Folder step.In this step you can choose where on the file system to install the software

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6. Choose Shortcut Folder step.In this step you can choose where to place product icons/shortcuts. Note thatthere is an option for creating icons for all Users.

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7. Pre Installation Summary stepThis step gives an overview of the current selections.

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8. Installing stepWatch the product features being presented during the installation progress.

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9. Install Complete step.If there were any problems encountered during the installation, see theinstallation log file located in the installation destination folder for details.

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Press Done to finish the wizard.

10. The installation wizard configures the system when completing the wizard.If included in the installation set, System Manager can be opened at the end ofinstallation:

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Press Yes to open System Manager, and complete configuration ofNetMaster, including importing a license, connecting NetMaster to a database,scheduling database backup and setup mail parameters.

If NetMaster Server is installed, the server will be installed as an automaticWindows Service, with its own Server monitor in the systray. The NetMasterServer monitor starts when installation is completed, and you are promptedwhether to start the NetMaster Server. If you don't want the NetMaster Serverto start automatically upon computer reboot, you can set the mode of theNetMaster Service to manual in the Services applet in the Control Panel.

Proceed with the NetMaster Post installation steps .

Upgrade i nstallation

If the installer detects an older version of NetMaster installed on the computer, theinstaller will run in Upgrade mode. In this mode you will be able to upgrade theexisting components and also to reselect which components to be installed on thecomputer. The existing installation will be uninstalled and replaced with thecomponents selected in this maintenance installation. Note that existing componentsnot selected will be uninstalled.NetMaster System Manager can be launched after the NetMaster softwareinstallation and gives options to upgrade or reset the NetMaster database.

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Note: Action permissions for new functionality are default disabled for all user

groups; these must be specifically granted for user groups needing access. If this is an upgrade from NetMaster R10J or older, using PostgreSQL 8.2, the

PostgreSQL database must be upgraded to version 8.3 for the maintenancetasks to work properly. See PostgreSQL database upgrade . The netmaster_environment.cmd file will be generated however the database

administration user and password will be left empty.

Most of the installation steps are identical to the New Installation mode.

1. The Introduction step describes that a previous version of NetMaster isdetected, and displays some information about the detected installation.

2. The License Agreement step is omitted in upgrade installations.

3. Choose Install Items step. This step initially displays the components detectedin the existing NetMaster installation. In this step you can select whichcomponents to be installed on the computer. Note that if you deselect existingcomponents, those will be uninstalled.

4. The Choose Install Folder and Choose Shortcut Folder steps are omitted inupgrade installations. The installer will use the folders detected from theprevious installation.

5. The Pre Install Summary step gives an overview of the current selections.

6. Installing step. Watch the product features being presented during theinstallation progress.

7. Installation Summary . Same as in new installations.


Maintenance installation

If the installer detects an existing NetMaster installation with the same version, theinstaller will run in Maintenance mode. In this mode you will be able to reselect whichcomponents to be installed on the computer. The existing installation will beuninstalled and replaced with the components selected in this maintenanceinstallation. Existing components not selected will be uninstalled.NetMaster System Manager can be launched after the NetMaster softwareinstallation and gives the option to reinitialize the NetMaster database.

Most of the installation steps are identical to the New Installation mode.

1. The Introduction step describes that an existing installation is detected, and

displays some information about the detected installation.

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2. Choose Install Items step. This step initially displays the components detectedin the existing NetMaster installation. In this step you can select whichcomponents to be installed on the computer. Note that if you deselect existingcomponents, those will be uninstalled.

3. Installation Summary . Same as in new installations.

4. Installing step. The existing NetMaster installation will be uninstalled beforethis installer installs the selected components. (This step requires no userinteraction)

5. Pre Install Summary stepThis step gives an overview of the current selections.

6. Installing step. Watch the product features being presented during theinstallation progress.

7. Install Complete step. This step is the same as in new installations.


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System Manager ins tallation on Database Server

The System Manager tool is installed together with the NetMaster Server andprovides the NetMaster operators an easier and more flexible way to deal with someNetMaster administrative tasks:

Set up NetMaster database connection Upgrade old NetMaster database to a new version Backup/restore database (requires System Manager on database server) Schedule database backup and database maintenance tasks Configure email notification Start and stop of NetMaster Server

As database backup and restore operations MUST be run on the actual databaseserver, you have to install System Manager as a standalone application on yourdatabase server if you want System Manager to handle database backup and restorefor you.

A database export will then work like this:

1. User logs on to System Manager on the NetMaster server and requests adatabase backup. (Or a periodic database backup job has just started.)

2. A request is sent to System Manager on the database server that runs adatabase backup job and stores the export file in the default folderC:\NetMaster\Backup\Database on the database server.

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3. System Manager on the NetMaster server then copies the newly createddatabase export file from the database server and places it in the locationspecified in the Database view available from the System Manager Settingsmenu. The default location is C:\NetMaster\Backup\Database on theNetMaster server.

If System Manager is not installed on the database server, the database backup andrestore feature in System Manager is not available.

Installation

If no existing System Manager installation is detected on the database server, theinstaller will run in New Installation mode.

You may cancel the installation at any step until the wizard starts installing the files.

Insert the CD into the desired drive and run the Setup.exe file to launch theNetMaster Installer home page

Press the Install NetMaster button to initiate System Manager installation.

Internet Explorer needs to be told to run the installer:

Press Run button to continue installation.

Internet Explorer needs to know that you trust the installer:

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Press Run to continue installation.

The Installer is preparing to start:

Proceed to install NetMaster by running the NetMaster Installation wizard as follows:

1. The Introduction step displays some general information about the installationprocess

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Press Next to continue the wizard.2. Read the license agreement.

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If you accept the agreement, select the Accept option and then Next to

continue.3. Choose Install Set step. Select the NetMaster Database Server only. This is in

fact System Manager in standalone mode.

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4. Choose Install Folder step.In this step you can choose where on the file system to install the software

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5. Choose Shortcut Folder step.In this step you can choose where to place product icons/shortcuts. Note thatthere is an option for creating icons for all Users.

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6. Pre Installation Summary step.This step gives an overview of the current selections.

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Press Install to continue the wizard.7. Installing step

Watch the product features being presented during the installation progress.

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8. Install Complete step.If there were any problems encountered during the installation, see theinstallation log file located in the installation destination folder for details.

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Press Done to finish the wizard.

Configuration

If you open System Manager on the database server the following information isshown:

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All configuration should in general take place using the System Manager that isinstalled on the NetMaster server, and not on the Database Server.

However, please note that database backups will by default be saved in a folder onthe same drive as the database installation folder. As the database backups occupiestoo large amounts of space on the storage drive, it might be helpful to change thedatabase folder to a location on a different drive. On a system with standaloneDatabase Server, this must be done manually.

How to change folder for backups on a standalone Database Server

If you want to change the folder for backups on a standalone Database Server, dothe following:

1. On the database server, go to the folder:/SystemManager/conf/system/

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2. Open the file:[email protected]

3. Change the path to another existing location and save the file

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Uninstall NetMaster for Windows

To uninstall NetMaster, run Uninstall NetMaster from the NetMaster program folder.You can also locate NetMaster in the Add or Remove Programs folder in the ControlPanel and click the Change/Remove button.

1. Run the NetMaster Uninstaller wizard:

Press Uninstall to continue the wizard.

2. A confirmation dialog appears:

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Press Yes to confirm NetMaster removal.

3. NetMaster is now uninstalled:

Press Done to exit the NetMaster Uninstaller wizard.

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NetMaster installation on Solaris

NetMaster Server pre installation for Solaris

Register NetMaster Server at DNS

To establish connection between NetMaster Client and NetMaster Server, it isrequired that the NetMaster Server host is registered in DNS.

Prepare database

NetMaster Server requires a database to work. Make sure that a database server isinstalled and reachable from the computer on which you want to install NetMasterServer.

Please note that Database Server is not officially supported on a Solaris platform, ref.the NetMaster System Requirements document for guidance. We recommendinstalling stand alone database on Windows Server 2008 64bit platform instead,using the procedure System Manager Installation on Database Server .

If the database server is running on a different computer than the NetMaster Server,the firewall settings on the database server may have to be modified (i.e. open theport used for communication with the database server).

Oracle database servers are supported, see the NetMaster system requirements

document for information about supported database editions.See How to install Oracle if you need to install a database server from scratch.

Prepare Java

1. Ensure that a Java JDK 64 bit, version 1.6 is installed on the Solaris machine.

Installation Instructions can be found athttp://java.sun.com/javase/6/webnotes/install/jdk/install-solaris-64.html

2. Ensure that the java binary directory is in PATH

java -version

3. If version is not 1.6, do (assuming you have version 1.6.0.20):cd /usr rm java ln -s /usr/jdk/jdk1.6.0_20 java

Prepare Apache Ant

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1. Ensure that Apache Ant of version at least 1.8.1 is installed on the Solarismachine.If not installed:

a. Install ant (unpack the archive from folder /ant on installation media) ona filesystem with enough space.

b. Create a symbolic link:

ln -s /apache-ant-1.8.1/bin/ant /usr/bin/ant

Proceed with the steps for NetMaster Server installation for Solaris

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NetMaster Server installation for Solaris

The following chapter guides you through NetMaster Server, System Manager andSNMP Agent installation on Solaris platform.

This guide requires that the steps for Pre Installation for Solaris already has beencompleted.

NetMaster Server is supported on SUN Solaris 10 operating system and SPARCplatform.

If you want to install NetMaster Client on Solaris 9 platform, use the manualprocedure for NetMaster Client installation for Solaris . Client is also available forWindows platform, see NetMaster installation for Windows for details.

NetMaster install sets

NetMaster allows you to install any of the following install units:

Install Unit ExplanationServer NetMaster Server.SystemManager

Configuration and maintenance tool for NetMaster Server.System Manager must be installed on both the NetMasterServer and the database server.

SNMP Agent Northbound interface to higher-order network management

systems

All install sets:

Install Set ExplanationServer NetMaster Server, SNMP Agent and System Manager.SystemManager

System Manager only, intended for stand-alone databaseserver installation.

Please note that System Manager on stand alone databaseserver is not supported for Solaris, we recommend installingdatabase on Windows Server 2008 64bit instead, using theprocedure System Manager Installation on Database Server .

Custom Pick one or more of all available install units

Install modes

For Solaris platform, this version of the installer only supports New installation. (NoUpgrade/Maintenance). This means that you must uninstall the current version beforeinstallation.

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Please note that the installation of NetMaster on Solaris is less automated comparedto Windows installer, and some steps needs to be done manually.

New installation

Execute the installer as root

1. If installing from CD, insert the CD into the desired drive and do the following:

cd /Disk1/InstData/NoVM/ sh Setup.bin

If installing from zip-file, unpack the NetMaster installer netmaster-sol_R****.zip to a temporary folder and do the following:

cd /Disk1/InstData/NoVM/ sh Setup.bin

2. When choosing installation directory in the installer, ensure that the folder hasenough free space, and is within the boot partition. This is to make sure thatthe services will start automatically after a reboot of the machine.

3. Complete the installation wizard. The steps in the installation for Solaris arebasically the same as in New Installation for Windows , except that Client is notan option in Solaris version.

If the Installer reports that the installation succeeded with some errors, you cansearch for ERROR in

/NetMaster_InstallLog.log

If the only errors relates to Modify Text File and Create Link , then everything is OK.

Register NetMaster services

When installation wizard is completed, register services by executing:

cd ant

Check Service Status

If you want to check the status of the NetMaster services:

svcs sysman netmaster nifservice

If you installed NetMaster Server (netmaster), System Manager (sysman) and SNMP Agent (nifservice), the result should be something like this:

STATE STIME FMRI

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disabled 10:48:42 svc:/application/netmaster:default disabled 10:48:44 svc:/application/nifservice:default online 10:48:51 svc:/application/sysman:default

Start a System Manager web browser session

From a Windows PC, open an Internet Explorer web browser on:

http://:18080/SystemManager/main?dialog=setup

where = address of the server where System Manager isrunning.

Proceed with the NetMaster Post installation steps and run NetMaster Initial Setupwizard to set up NetMaster Server with a database schema.

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NetMaster Client installation for Solaris

The following chapter guides you through NetMaster Client installation on Solarisplatform.

NetMaster Client is supported on SUN Solaris 10 operating system and SPARCplatform.

Please note that this guide for manual installation of NetMaster Client is the onlysupported installation procedure for Solaris.

Pre installation steps

Prepare Java

1. Ensure that a Java 2 Standard Edition JRE (or JDK), version 1.6 is installed onthe Solaris machine. Select 32-bit or 64-bit depending on your systemconfiguration.

Java Runtime Environment (JRE) can be downloaded free of charge fromhttp://www.java.com/download. Installation Instructions can be found athttp://java.sun.com/javase/6/webnotes/install/jre/install-solaris.html.

2. Ensure that the java binary directory is in PATH

java -version

3. If version is not 1.6, do (example with 1.6.0.20 JRE installed at /usr/jre):cd /usr rm java ln -s /usr/jre/jre1.6.0_20 java

Installation steps

1. Insert the NetMaster CD into the desired drive and locate the directory Solaris.2. Unzip the file netmaster.client.solaris.gtk.sparc.zip or net_0001.zip from CD

into a directory where you want NetMaster client to be installed (example/usr/NetMaster/GUI Client/ ).

3. The following file structure will appear in the NetMaster client directory:

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4. The NetMaster Client can now be started by running the NetMasterexecutable.See the chapter on NetMaster GUI Client for more details.

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Uninstall NetMaster for Solaris

Please note that the uninstallation of NetMaster on Solaris less automated comparedto the Windows version.

1. Run uninstaller:

sh /Uninstall\ NetMaster/Uninstall_NetMaster

2. Remove files:rm -r rm -r /var/svc/manifest/application/

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Post Installation

NetMaster Server post installation

This section describes post installation steps for a NetMaster Server installation.

This guide requires that the steps for NetMaster Installation on Windows orNetMaster Installation on Solaris already has been completed.

Note that for a new and upgrade installation, NetMaster is not ready to run untilSystem Manager's NetMaster Initial Setup wizard is completed.

Windows only: Windows Services and Server Monitor

At the end of an installation on Windows platform, the NetMaster Server is installedas a Windows service and a Server Monitor application is automatically started (lookfor the systray icon ). If you don't want the NetMaster Server to start automaticallyupon computer reboot, you can set the mode of the NetMaster Service to manual inthe Services applet in the Control Panel .

System Manager

The System Manager tool contains database related tasks and also generalNetMaster maintenance tasks intended to ease NetMaster configuration. Afterclosing the NetMaster Installer you will be prompted to start the System Manager tocomplete the NetMaster configuration (this is only valid for Windows platform - forSolaris platform, System Manager must be launched manually)

Log in using System Manager administrator user. System Manager will if neededautomatically launch the NetMaster Initial Setup wizard that will help you through thenecessary setup pages.

The initial authentication credentials for the System Manager administrator are:

User name: root Password: pw

Note: It is strongly recommended to change the password of the root account assoon as possible to prevent unauthorized access. To change the password, open theSystem Manager Settings view.

See System Manager online help or PDF document on install media for moreinformation.

NetMaster Heap Size configuration

NetMaster is predefined with a Maximum Heap Size of 768 MB. However thisparameter should be tuned on servers where the number of managed network

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elements is expected to increase above 100. The maximum allowed heap size ishighly dependent on available memory on the server.

1. In the NetMaster System Manager : open the Settings menu and clickNetMaster Server

2. Change the default value for Maximum Heap Size to a new value. i.e. 1400.

3. Restart NetMaster Server4. If the server:a. fails to start: Repeat step 2, but use a lower value than the one

suggested.b. starts successfully: Leave the server running or increase the value even

further till server start fails. Then use the last value it successfullystarted with.

5. Server should now have an optimal Heap Size

Firewall settings

If connecting any remote GUI clients to the server, and the computer’s firewall isenabled, it is necessary to configure the firewall to allow these ports to be opened:

Port Description

TCP port 1098 Java RMI Activation Port. TCP port at which the activation system(rmid) listensTCP port 1099 Java RMI Registry Port.TCP port 8089 NetMaster's report featureTCP port 3387 JBoss EJB 3 socket based invoker layer

TCP port 4446 JBoss EJB3 remote method invocationIn order for NetMaster server to act as a FTP server the following ports must beopened:

Port Description TCP port 20 FTP - File Transfer [default data]TCP port 21 FTP - File Transfer [Control]

In order for the NetMaster server to receive traps from network elements, the

following port must be opened:

Port Description UDP port 162,or any otheruser definedport

SNMP trap port.Default port is 162, but can be set to a different portin the Snmp Trap Port Number field in NetMasterServer system manager view

If the SNMP agent is installed the following port must be open:

Port Description UDP port 161 SNMP get/set port

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Ports to be opened at the machine where the Database is installed:

Port Description TCP Port 1521 Oracle Database serverTCP Port 5432 postgres SQL Database server

Ports to be opened at the machine where the System Manager is installed:

Port Description TCP port 18005 Shutdown portTCP port 18010 AJP connector portTCP port 18080 Connector portTCP port 18443 Redirect port

Ports to be opened at the machine where Northbound SNMP manager is installed:

Port Description UDP port 162 Northbound SNMP Trap Port

For Windows Firewall, these ports to be opened this way:

1. Open the Windows Firewall in the Windows Control Panel

2. In the General tab, make sure that On (recommended) is selected and thatDon’t allow exceptions is not checked.3. In the Exceptions tab, click the Add Port button. Repeat for all ports to allow.

a. Type the name, i.e. “NetMaster JNDI Port”b. Type the port number, i.e. “1098”c. Make sure that TCP is selectedd. If you want to limit the IP addresses that is allowed to connect using this

port, click the Change scope button:i. Select Custom list and specify the IP-addresses of all GUI Client

computers, orii. Select My network (subnet) only to only allow GUI Clients within

your local subnet.iii. Click OK

e. Click OK 4. In the Advanced tab, make sure that the network connection your computer is

using is enabled (checked) in the Network Connection Settings list.

For other firewalls, different procedures may be required.

NetMaster GUI Client

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Start the NetMaster Client from the program shortcut folder selected during theinstallation process. A Login window will be displayed where the authenticationcredentials and the server host name must be entered.

The authentication credentials for the root administrator are:

User name: root Password: pw

Note: It is strongly recommended to change the password of the root accountimmediately after the first login to prevent unauthorized access. To change thepassword, open the User Settings preferences menu.

See NetMaster Login dialog section for more information.

The next step is now to discover your network. See the How to discover and managean NE section for more information.

NetMaster l icense

In order to run NetMaster, it is necessary to have a license and this can be activatedwith a file (sw-nms.key)If this key file was not available when performing the installation the license caneasily be activated when you receive this from Customer Support. Unzip the .zip fileyou received from Customer Support.

Use the System Manager or Server Monitor application to activate the license.

If you do not have a NetMaster license, contact us by making a Technical Supportrequest or contact your sales representative for an offer.

After the activation of the license, take note that this is only a temporary license andthat it is necessary to make a permanent license.

Database administrator user privileges

In order to be able to run the wizards that can be found in the Database Task view inthe NetMaster System Manager on an Oracle database, you need to create databaseusers with sufficient privileges to perform the tasks:

In order to do initial setup and create and delete user/schema, you need tohave a Database administrator user with similar privileges as a SYSTEM user.

In order to do set active and analyze user/schema, you need to have aDatabase administrator user with at least CONNECT, RESOURCE, andSELECT on SYS.USER$ privileges.

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In order to do backup user/schema, you need to have a Databaseadministrator user with at least CONNECT, RESOURCE, SELECT onSYS.USER$, SELECT on V_$INSTANCE privileges.

In order to do restore and reinitialize user/schema, you need to have

CONNECT, RESOURCE, SELECT on SYS.USER$, SELECT onV_$INSTANCE , SELECT on V_$SESSION, SELECT on V_$TRANSACTIONand SELECT on V_$ROLLNAME privileges.

In order to upgrade user/schema, you need to have a Database administratoruser CONNECT, RESOURCE, SELECT on SYS.USER$, SELECT onV_$SESSION, SELECT on V_$TRANSACTION and SELECT onV_$ROLLNAME, SELECT on V_$PARAMETER, SELECT on V_$INSTANCE

privileges.

For an Oracle 11G Release 2 database , in order to do backup and restoreuser/schema, the Database administrator user must have in addition CREATE

ANY DIRECTORY privileges.

Maintenance issues

NetMaster Server generates different log files. These files tend to grow large whenmanaging networks with many elements and heavy traffic.

Delete old server log files

Locate your NetMaster log file directory and remove all files older than three months:

Installation directory:\ Server\JBoss-4.2.3\server\NetMaster\log

Example for Windows:C:\Program Files\NetMaster\Server\JBoss-4.2.3\server\NetMaster\log

Backup important files and folders

A full system recovery is likely to take less time if these files and folders are backedup regularly:

1. License file for NetMaster:\Server\JBoss-4.2.3\server\NetMaster\license\*.key

2. Database server connection parameters and other settings (also copy subfolders):\SystemManager\conf\*

3. Database backup files. Can be stored on user configurable folders. Default

folder for Windows is:C:\NetMaster\Backup\Database

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Database Installation

NetMaster Database

NetMaster requires an Oracle or PostgreSQL database to be installed and availablefor NetMaster use. Installation guides for how to install Oracle and PostgreSQL onWindows platform are provided.

Please note that NetMaster System Manager must be installed on the databaseserver. Installation of System Manager is only supported for Windows and Solaris platform. Even though it might be possible to connect NetMaster to a database on aunsupported platform, some essential features, like backup of database usingNetMaster System Manager, is not supported. We recommend using a systemsupporting use of NetMaster System Manager, but if that is not possible, you should

set up backup routines for the database manually.Database Availability Strategies

Different databases provide different availability strategies for failure and upgrade.However some considerations are equal and independent of database solution.

General considerations:1. Ensure that the backup is moved to another drive than where the

data/database is located. Ideally it should be copied directly to anothercomputer.

2. Always test your strategy. This implies taking a backup and performing arestore.3. What is acceptable down-time if a restore is needed?4. What is maximum loss of data accepted if the database server crashes?5. Ensure that required configuration and license files are covered by the backup

procedure.

Oracle Backup and Availability Introduc tion

Oracle provides two different backup strategies that are relevant if you cannot useNetMaster System Manager:

1. Export / Import of database: Logical database backup, which includes fulltable structure and data. Exports can be run on a nightly basis such that apossible restore of the database will never lose data older than 24 hours. Thisstrategy is used by the standard backup/restore in NetMaster SystemManager.

2. Offline / Cold backups: Database is required to be shut down before taking afull backup. This allows backup of all data, including log and control files. Thiscan be achieved by using RMAN.

PostgreSQL Backup and Availability Introduct ion

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PostgreSQL provides three different backup strategies that are relevant if you cannotuse NetMaster System Manager:

1. Export / Import of database: Logical database backup, which can include fulltable structure and data. Exports can be run on a nightly basis such that a

restore of the database will never lose data older than 24 hours. This strategyis used by the standard backup/restore in NetMaster System Manager.2. Offline backup: Database is required to be shut down before taking a full

backup. This allows backup of all data and can be performed by copying theactual data files.

3. Online backup: Requires that database is available and running WALarchiving. With this option one can guarantee 24-hour data recoverability.Please consult www.postgresql.org if you need more information about how toinstall and/or configure PostgreSQL.

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Oracle

How to Install Oracle

This section describes the installation steps for different editions of the OracleDatabase Server:

Installing Standard Edition One, Standard Edition and Enterprise Edition

Standard Edition One, Standard Edition and Enterprise Edition

This installation guide describes the steps of installing version 10g, 11g Release1and 11g Release2 of the Oracle Database Server. Note that other versions of Oraclemay have a slightly different installation procedure, but the basic choices are thesame. The installation wizard contains a good Help function, thus the various optionswill not be explained in detail in this guide.

Important: It is recommended to use fixed IP address on the computer runningOracle Database Server. If you need to use DHCP, you have to do some additionalpre-installation steps:

If you plan to install Oracle Database Server and NetMaster Server on thesame computer and want to connect from remote NetMaster Clients, you mustuse fixed IP address (DHCP will not work)

If you are using a separate computer for Oracle and NetMaster Server, youcan use DHCP on the Oracle computer, but only if you configure a MicrosoftLoopback Adapter on the computer before installing Oracle.

If you plan to install Oracle Database Server, NetMaster Server and NetMasterClient on the same computer and will not use NetMaster Clients from othercomputers, you can use DHCP on the computer, but only if you configure aMicrosoft Loopback Adapter on the computer before installing Oracle.

See section Installing on DHCP computers for more information.

See the following links on how to install Oracle 10G , how to install Oracle 11GRelease1 and how to install Oracle 11G Release2 . If you want to upgrade yourOracle version, please read Oracle Database Version Upgrade first.

Oracle 10G Installation Procedure

The installation Wizard will guide you through the installation. You may cancel theinstallation at any step until the wizard starts installing the files.

The database server must have been configured with fixed IP before you proceed,see subchapter about Installing a loopback adapter .

1. Insert the CD into the desired drive and run the Setup.exe file to launch theinstallation wizard. For the Basic Installation, select the Installation Type, enterthe Global Database Name and password for the administrative useraccounts.

The Global Database Name must be a unique name in your LAN. A suggestedapproach is to use a dot notation to compose a unique name from a local

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database name and the computer name. The local database name is calledSystem Identifier (SID). The name before the first “.” is then automaticallyassigned as the SID name.

Note: The SID and password for the SYSTEM user must be used later in the

Oracle Connection Info step during the NetMaster Server installation, so youreally need to remember what you enter here. Press Next to continue. Inaddition the password has become case sensitive as from Oracle 11G whenenhanced security settings are enabled.

2. Product-Specific Prerequisite Checks. Checks whether all hardware andsoftware requirements are met. If there are any problems reported you should

read the summary carefully. Note that there are some pre-install actions toperform if you are using DHCP, the computer is not connected, or there aremultiple network connections installed.


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3. Summary. Displays a summary of the selections made above. Press Install tocontinue.

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4. Installation. Displays the installation progress. Press Next to continue.

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5. Configuration Assistant. Creates your database server instance and

configures it according to your selections above.

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The Password Management dialog lets you configure the default user accounts.Since you’ve already provided a password for the administrator accounts youdon’t need to do any changes here. Press OK to continue.

6. End of Installation. The installation is completed. Press Exit to close theinstaller, and confirm in the message box that pops up.

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Oracle 11G Release 1 Installation Procedure



1. Insert the CD into the desired drive and run the Setup.exe file to launch theinstallation wizard. For the Basic Installation, select the Installation Type, enterthe Global Database Name and password for the administrative useraccounts.

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3. Oracle Configuration Manager Registration, click Next to continue.

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5. Installation. Displays the installation progress. Press Next to continue.

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6. Configuration Assistant. Creates your database server instance and

configures it according to your selections above.

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The Password Management dialog lets you configure the default user accounts.Since you’ve already provided a password for the administrator accounts youdon’t need to do any changes here. Press OK to continue.

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7. End of Installation. The installation is completed. Press Exit to close theinstaller, and confirm in the message box that pops up.

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Oracle 11G Release 2 Installation Procedure



First insert the CD into the desired drive and run the Setup.exe file to launch theinstallation wizard.

1. Configure Security Updates. Select email information if desired.

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2. Installation Option. Select Create and configure a database .

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3. System Class. Select according to the class of system hosting oracledatabase.


4. Grid Installation Options. Select according to the system hosting oracledatabase

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5. Install Type. Select Advanced Install if you want additional configuration duringinstall.

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6. Select the Database Edition and enter the Global Database Name andpassword for the administrative user accounts.

The Global Database Name must be a unique name in your LAN. A suggestedapproach is to use a dot notation to compose a unique name from a localdatabase name and the computer name. The local database name is calledSystem Identifier (SID). The name before the first “.” is then automaticallyassigned as the SID name.

Note: The SID and password for the SYSTEM user must be used later in theOracle Connection Info step during the NetMaster Server installation, so youreally need to remember what you enter here. Press Next to continue. Inaddition the password has become case sensitive as from Oracle 11G whenenhanced security settings is enabled.

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7. Prerequisite Checks. Checks whether all hardware and software requirementsare met. If there are any problems reported you should read the summarycarefully. Note that there are some pre-install actions to perform if you areusing DHCP, the computer is not connected, or there are multiple networkconnections installed

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Wait for checks to complete.

8. Summary. Displays a summary of the selections made above. Please verifysettings and Database information, including SID

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Press Finish to start installation.

9. Installation Product. Displays the installation progress.

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Wait for installation to complete.

10. Database Configuration Assistant. Creates your database server instance and

configures it according to your selections above

Wait for database creation to complete.

11. Database creation complete.

The Password Management dialog lets you configure the default useraccounts. Since you’ve already provided a password for the administratoraccounts you don’t need to do any changes here.

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Press OK to continue.

12. Finish Installation. The installation is completed.

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Press Close to exit the installer.

Prevent Oracle password expiry

Please be aware that Oracle 11G sets password expiry by default to 180 days. Toavoid that NetMaster server stops due to expired password, set password life time tounlimited:

1. Log into i.e. SQLPLUS with SYSDBA priveligies. (sqlplus / as SYSDBA)2. Run the sql commands below which will prevent that password will expire:

ALTER PROFILE DEFAULT LIMIT FAILED_LOGIN_ATTEMPTS UNLIMITEDPASSWORD_LIFE_TIME UNLIMITED; commit;

Installing on DHCP computers

If installing Oracle Database onto a computer that uses the DHCP protocol or acomputer that is not connected to the network at installation time, it is necessary firstto install a loopback adapter and to assign a local IP address to that computer.

Installing a loopback adapter on Windows XP/Windows 2003

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When installing a loopback adapter, the loopback adapter assigns a local IP for thecomputer. After installing a loopback adapter on the computer, there are at least twonetwork adapters on the computer: the computer's own network adapter and theloopback adapter. Oracle Database needs to have Windows using the loopbackadapter as the primary adapter.

The primary adapter is determined by the order in which the adapters are installed : itis the last adapter installed. If installing additional network adapters after installing theloopback adapter, it is necessary to uninstall the loopback adapter and reinstall it.

1. Open the Windows Control Panel.2. Double-click Add Hardware to start the Add Hardware wizard.3. In the Welcome window, click Next.4. Is the hardware connected? window, select Yes, I have already connected the

hardware, and click Next.5. If the following hardware is already installed on your computer window, in the

list of installed hardware, select Add a new hardware device, and click Next.6. The wizard can help you install other hardware window, select Install the

hardware that I manually select from a list, and click Next.7. From the list of hardware types, select the type of hardware you are installing

window, select Network adapters, and click Next.8. In the Select Network Adapter window, make the following selections:

a. Manufacturer: Select Microsoft.b. Network Adapter: Select Microsoft Loopback Adapter.

9. Click Next.10. The wizard is ready to install your hardware window, click Next.11. In the Completing the Add Hardware Wizard window, click Finish.12. If using Windows 2003, restart the computer.13. Right-click My Network Places on the desktop and choose Properties. This

displays the Network Connections Control Panel.14. Right-click the connection that was just created. This is usually named "Local

Area Connection 2". Choose Properties.15. On the General tab, select Internet Protocol (TCP/IP), and click Properties.16. In the Properties dialog box, click Use the following IP address and do the

following:a. IP Address: Enter a non-routable IP for the loopback adapter. Oracle

recommends the following non-routable addresses:

192.168.x.x (x is any value between 0 and 255) 10.10.10.10b. Subnet mask: Enter 255.255.255.0.c. Record the values entered, which will be need later in this procedure.d. Leave all other fields empty.e. Click OK.

17. Click OK.18. Close Network Connections.19. Restart the computer.20. Add a line to the SYSTEM_DRIVE:\WINDOWS\system32\drivers\etc\hosts file

with the following format, after the localhost line:

IP_address hostname.domainname hostname

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where:IP_address is the non-routable IP address you entered in step 16.hostname is the name of the computer.domainname is the name of the domain.

For example:10.10.10.10 mycomputer.mydomain.com mycomputer21. Check the network configuration:

a. Open System in the Control Panel, and select the Computer Name tab.In Full computer name, make sure the host name and the domain nameis visible, for example, sales.us.mycompany.com.

b. Click Change. In Computer name, you should see the hostname, and inFull computer name, you should see the host name and domain name.Using the previous example, the host name would be sales and thedomain would be us.mycompany.com.

c. Click More. In Primary DNS suffix of this computer, you should see thedomain name, for example, us.mycompany.com.

Installing on multihomed computers

Oracle Database can be installed on a computer that is associated with multiple IPaddresses (typically achieved by having multiple network cards on the computer).Each IP address is associated with a host name; additionally, aliases can be set upfor the host name. By default, Oracle Universal Installer uses theORACLE_HOSTNAME environment variable setting to find the host name. IfORACLE_HOSTNAME is not set and you are installing on a computer that hasmultiple network cards, Oracle Universal Installer determines the host name by usingthe first name in the hosts file, typically located inSYSTEM_DRIVE:\WINDOWS\system32\drivers\etc on Windows 2003 and WindowsXP, or SYSTEM_DRIVE:\WINNT\system32\drivers\etc on Windows 2000.Clients must be able to access the computer using this host name, or using aliasesfor this host name. To check, ping the host name from the client computers using theshort name (host name only) and the full name (host name and domain name). Bothmust work.

Setting the ORACLE_HOSTNAME Environment Variable

To set the ORACLE_HOSTNAME environment variable:1. Display System in the Windows Control Panel.2. In the System Properties dialog box, click Advanced.3. In the Advanced tab, click Environment Variables.4. In the Environment Variables dialog box, under System Variables, click New.5. In the New System Variable dialog box, enter the following information:

a. Variable name: ORACLE_HOSTNAMEb. Variable value: The host name of the computer that you want to use.

6. Click OK, then in the Environment Variables dialog box, click OK.7. Click OK in the Environment Variables dialog box, then in the System

Properties dialog box, click OK.

Install NetMaster without Oracle SYSTEM credentials

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A new NetMaster installation requires the user to enter database administrationusername and password when installing. This procedure may however conflict withan organisation’s security policy. In order to overcome this follow the steps below toavoid using the database administration credentials during the NetMaster installation.

1. Create the oracle user manually by following the steps below:a. Log into ie. SQLPLUS with SYSTEM privileges. (sqlplusSYSTEM/password@sid)b. Run the sql commands below which will create the NetMaster user:

CREATE USER NetMaster IDENTIFIED BY nmspassword ACCOUNTUNLOCK; GRANT UNLIMITED TABLESPACE TO NetMaster; GRANT CONNECT TO NetMaster; GRANT RESOURCE TO NetMaster; commit;

2. Start the NetMaster installation3. Reinitialize existing (overwrite): The installer will delete the content of the

existing database schema and reinitialize it.4. Continue the installation.

Oracle Database Version Upgrade

This section describes how to upgrade from previous Oracle versions to a newerOracle version. Note that this is only one of several Oracle database upgradestrategies.

This procedure applies to upgrade between these versions Oracle 10g --> Oracle 11g Release 1 Oralce 10g --> Oracle 11g Release 2 Oracle 11g Release 1 --> Oracle 11G Release 2

Precondition:Ensure that NetMaster Server already has been upgraded to the newest versionbefore running this procedure. Do NOT attempt to upgrade both Oracle databaseversion and NetMaster server version simultaneously, as this may cause aninconsistent database.

1. Use System Manager to perform a backup of the database schemas/users tokeep.

2. Stop NetMaster Server if running3. Uninstall current version of Oracle by running the Oracle installer and select to

uninstall all components.Ensure to remove all Oracle application files in the Oracle installation folder.(Restart of the server could be required for removing all files)

4. Install the new version of Oracle. (See Oracle installation procedure for Oracle11g Release 1 or Oracle 11g Release 2 )

5. Use System Manager to perform a restore of the previous database schemasexported in step 1 in this upgrade guide.

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If the "Global Database Name" (SID), "system user name" or "password" waschanged during installation of new Oracle version, ensure to update databaseconnection parameters in the Restore Wizard step 2/4.Ensure to use the "Select Database Path" button in the Restore Wizard step4/4. This will update the "Database installation path" to the new Oracle

version. 6. Use System Manager to remove all scheduled backup tasks.7. If the Global Database Name (SID), system user name or password was

changed during installation of new Oracle version, then use System Managerto set the new User/Schema active.Ensure to use the "Database connection parameters" created in step 5 in thisupgrade guide (the new "Database connection parameters", can now be foundby clicking the "Select Existing Parameters" button in the Set ActiveUser/Schema wizard).

8. Use System Manager to create new scheduled backup tasks as desired.

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PostgreSQL

How to Install PostgreSQL

“PostgreSQL is a powerful, open source relational database system. It has more than15 years of active development and a proven architecture that has earned it a strongreputation for reliability, data integrity, and correctness.”

NetMaster is compatible with PostgreSQL version 9.1.3. PostgreSQL can bedownloaded free of charge from www.postgresql.org . For your convenience we haveembedded PostgreSQL version 9.1.3 Windows x64 as well as PostgreSQLdocumentation on the NetMaster installation CD. You will find it in the PostgreSQLdirectory.

The installer walkthrough chapter is an excerpt fromhttp://www.enterprisedb.com/resources-community/pginst-guide . Please consultwww.postgresql.org if you need more information about how to install and/orconfigure PostgreSQL.

Note that you have to perform some post-installation steps to make PostgreSQL workwith NetMaster. Please see the PostgreSQL Post Installation chapter for moreinformation.

Installer walkthrough

The installer (postgresql-9.1.3-1-windows-x64) may be started from an Explorerwindow simply by double-clicking it.

The PostgreSQL installer is based on Windows Installer, so it should be familiar tomost Windows users. Following is a quick walkthrough of the installer steps.

1. Introduction screen

Introduction message. Click Next to get started.

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3. Data Director y

Select the directory under which data will be stored. Note that the 'Data Directory'option may only be installed on an NTFS partition. If you wish to install the datadirectory on any other partition type, you will need to run initdb.exe manually afterinstallation.

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4. Password

Enter and confirm the password to be used for the superuser account (postgres) inthe database cluster. This password is also used for the service account and mustmatch the current password if the account already exists. You can change thesuperuser password independently of the service account password at any timefollowing the installation.

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Note: The “Superuser name” and password entered in this dialog must later be usedto access the PostgreSQL database when installing NetMaster and if accessing the

database through the PostgreSQL database administration tool pgAdmin III.Note: If a dialog indicating that the "Administrator User Group" contains "InteractiveUsers", remove the Interactive user from the Administrators group and add your userto it instead. See further instructions below:

a . Open the windows user management window: Start | Control Panel | User Accounts. Select the tab advance and furthermore click on Advanced button in themiddle of the dialog.b . Select Groups and doubleclick on the Administrators group on the right side of thedialog. Remove the NT AUTHORITY\INTERACTIVE user from Administrators group

and add the current user to the same group.c . Continue the installation with PostgreSQL

5. Port

Select the port that the server will listen on. You may specify a non-default portnumber to run the server on (If you change the default port, please make a note of it,as you will need it while installing the NetMaster server)If you plan to run NetMaster server and the PostgreSQL server on separatemachines, you will also need to enable access in the host based authenticationconfiguration (pg_hba.conf) to allow remote users to connect to the server. This is

covered in the chapter on PostgreSQL Post Installation.

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6. Advanced Options

Choose the locale that the cluster will be initialized with. By default the locale isselected as "default locale", from the drop down select "C".This will initialize the database with ISO C locale and UTF-8 encoding.

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7. Ready to inst all

Click Next to start the actual installation.

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8. Installing

A progress bar is shown during the installation.On some versions of Windows (notably Windows XP before Service Pack 2 andWindows 2003 before Service Pack 1 - see Microsoft Knowledge Base articleQ818858) a Command Prompt window will appear during the "Initializing databasecluster" step. Don't close this window - it will automatically close once the operation iscomplete.

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9. Finished

Unselect the option “Launch Stack Builder at exit” .Installation is complete. You cannow go ahead and test your installation.

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PostgreSQL post installation

After installation of PostgreSQL you will have to make some changes in parametersettings to make it work optimal with NetMaster.

1. Start the pgAdmin tool. You will find it in Start | All programs | PostgreSQL 9.1| pgAdmin III. Connect to your PostgreSQL database server.

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2. Expand the following in the left window: PostgreSQL Database Server ->Databases -> Postgres.

3. Choose Tools | Server Configuration | postgresql.conf. Locate setting namemax_prepared_transactions , double-click on it and change its value to 150 (orto a value that is equal to or higher than the max_connections setting listed inTable 1 below). Also select the Enabled check box. Press OK.

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The table below contains required minimum values for running NetMaster withPostgreSQL:

Parameter name Required Default

max_prepared_transactions 150 100

max_connections 150 100

maintenance_work_mem 32MB 16MB

shared_buffers 64MB 32MB

temp_buffers 16MB 8MB

work_mem 4MB 1MB

checkpoint_segments 12 3

4. In the pgAdmin tool choose File | Save.

6. If you plan to install the NetMaster server on a different server than thePostgreSQL server, you have to enable access in the host basedauthentication configuration.

Choose Tools | Server configuration | pg_hba.conf . Add an entry with IP-address and subnet mask of the client that shall be allowed access to thedatabase server.

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More details on this is given in the PostgreSQL online help.

7. In the pgAdmin tool choose File | Save.

8. To make the change take effect the PostgreSQL server will have to reload theconfiguration files. From the Windows Start menu choose All Programs |PostgreSQL 9.1 | Reload Configuration. In the displayed command windowpress Return.

NOTE: If the configured changes do not take effect modify the (Postgresinstallation dir)/data/pg_hba.conf manually.

PostgreSQL database upgrade (version 8.3 - 9.1)

This section describes how to upgrade from previous PostgreSQL versions toPostgreSQL 9.1.3.

Procedure for migrating to a newer database version

1. Stop NetMaster Server2. Upgrade NetMaster Server and NetMaster System Manager to latest release3. Cancel wizard for upgrading database after upgrading NetMaster and System

Manager.4. Perform a backup of current PostgreSQL database by starting the Backup

Active User/Schema wizard from the Administration | Database Tasks view inSystem Manager.

5. Uninstall current version of PostgreSQL. Start ? Control Panel ? Add RemovePrograms . Select PostgreSQL 8.3 and click Remove . Follow the instructions.

6. If the directory C:\Program Files\PostgreSQL\8.3 still exists, it can now beremoved, since it is not in use anymore

7. Install PostgreSQL 9.1. See the Installer walkthrough . Remember to do the

post installation steps for PostgreSQL as described in the PostgreSQL PostInstallation chapter

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8. Perform a database restore on the PostgreSQL database by starting theRestore Active User/Schema wizard from the Administration | Database Tasks view in System Manager.NOTE: Use same user/schema parameters as in original database export andupdate Database install Path according to new PostgreSQL installation.

9. Upgrade database by starting the Upgrade User/Schema wizard from the Administration->Database Tasks view in System Manager.10. Start NetMaster Server

Postconditional state:- NetMaster server should be upgraded to latest release and running on PostgreSQL9.1.

PostgreSQL license

PostgreSQL is released under the PostgreSQL License, a liberal Open Sourcelicense, similar to the BSD or MIT licenses.

PostgreSQL Database Management System(formerly known as Postgres, then as Postgres95)

Portions Copyright (c) 1996-2012, The PostgreSQL Global Development Group

Portions Copyright (c) 1994, The Regents of the University of California

Permission to use, copy, modify, and distribute this software and its documentationfor any purpose, without fee, and without a written agreement is hereby granted,provided that the above copyright notice and this paragraph and the following twoparagraphs appear in all copies.

IN NO EVENT SHALL THE UNIVERSITY OF CALIFORNIA BE LIABLE TO ANYPARTY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIALDAMAGES, INCLUDING LOST PROFITS, ARISING OUT OF THE USE OF THISSOFTWARE AND ITS DOCUMENTATION, EVEN IF THE UNIVERSITY OFCALIFORNIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

THE UNIVERSITY OF CALIFORNIA SPECIFICALLY DISCLAIMS ANYWARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIESOF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESOFTWARE PROVIDED HEREUNDER IS ON AN "AS IS" BASIS, AND THEUNIVERSITY OF CALIFORNIA HAS NO OBLIGATIONS TO PROVIDEMAINTENANCE, SUPPORT, UPDATES, ENHANCEMENTS, OR MODIFICATIONS.

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External Documents

System Requirements

System requirements for NetMaster are described in the document NetMasterSystem Requirements.pdf .

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Technical Description

For information about NetMaster architecture see the document NetMaster TechnicalDescription.pdf .