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NetHopeCLOUD SERVICES PORTAL

December 13,2012

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Agenda - Objectives

• NetHope Cloud Services Portal status update• Demonstration– Q&A– Your feedback

• Call for content

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NetHope Cloud Services Initiative“Assisting NetHope members navigate the transition to Cloud Computing”

…to lower infrastructure costs and greatly increase the reach to more beneficiaries

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Business Solutions(Operational Efficiency)

Field Program Support Services(Innovation & Reach)

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The Five Pillars of NetHope Cloud Services Initiative

Education on Cloud Computing• Webinar Series• Sharing best

practices• Presenting case

studies

Cloud IT Strategy Program• Workshops • Organizational

assessment• Cloud Roadmap

NetHope Cloud Services Portal (CSP)• Information

sharing• Cloud Services

marketplace• Solution rating

and collaboration

Premiere Cloud Services• Negotiated Special

Deals• Acceleration of

specific services

Project Execution• Member Learning• Member benefits• Case studies

Awareness | Strategize | Prototype | Implement | Learn | Share

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The Cloud Services Portal• A new and exciting venue to reach the

entire social sector and international development community with information on products & services

• A space where organizations in the social sector find impactful ICT solutions for business problems and field challenges

• A community for NGOs, technology providers and donors to exchange information and learning about the positive impacts of cloud computing

GLOBAL REACH

SOLUTIONS

COMMUNITY

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NetHope Cloud Services Portal …in the NetHope Context

Cloud Services Portal• Public/Social Sector Engagement• Industry Resource (members, non-members,

technology providers/innovators, donors)• Collaborative beyond NetHope Programs• Platform:

Constellation/Launch Pad• Internal NetHope Member Resource• NetHope Program oriented• Collaborative• Platform: OneHub & Basecamp

NetHope.org• External/Public/General NetHope Brand• News & Blogs on general topics• Descriptive – NetHope Programs• Platform:

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Cloud Services Portal 2.0http://cloudstaging.nethope.org/

Implement, Operate

Solution Discovery(CSP 2.0)

Outcome

Business needs and challenges

NGOs identify business needs or challenges that require a technology solutionNGOs use CSP 2.0 as a source to discover solutions to address the business need: • Education: Webinars, Case Studies, etc. • Product Catalog: Relevant to NGO community• Categorizations: Search/filter content based

on NGO-relevant categories (NGO Sectors, Capabilities, NetHope Program Alignment)

• Collaboration: Discussion Forums, NGO Product Ratings / Reviews

• Implementation Services: Local/GlobalNGOs implement and operate the solution, leveraging CSP 2.0 to access content and community support as neededNGOs feed back the outcomes through product reviews/ratings, discussions, or potentially webinars, case studies, etc.

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FeaturesFeature Description V2.0 V2.xDynamic Content

Blogs, Webinars, Case Studies and pages that can be added / removed using back-end content management system (CMS).

NGO Product Catalog

Product Catalog with the ability for users to provide ratings and reviews. Products added/removed through CMS.

External Product Catalog

Widgets that allow CSP 2.0 users to search for products from the GetApp catalog – revenue is generated for click-throughs.

Discussion Forum

Discussion forum capabilities allowing users to post and reply to discussion topics

Comments Ability for users to provide comments on all website content. Also supports Facebook like’s Google +1’s, etc.

Search / Filter Capabilities

Search and Filter for all content using search strings or NGO-relevant categorizations (sector, program, capabilities)

User Management

Allow users to register/login to participate in forums, review products, etc. Supports Google, Facebook and Twitter accounts.

Front-End Publishing

Allow users to submit content (blogs, webinars, case studies, products) through the Portal “front-end” with validation workflows

Product Catalog Integration

Integrated NGO and GetApp Product Catalogs – would require GetApp customization TBD

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NetHope Cloud Services Portal http://cloudstaging.nethope.org or http://cloudportal.nethope.org

Donors• Identify Cloud Services tools especially tuned to

address their missions & challenges• Guide grantees to tools for use in appropriate project

efforts• Announcements

Members+• Awareness

– Webinars– News– Product & Services– Case Studies

• Collaboration– Comments & Ratings– Discussions

Technology providers & innovators• Expose the community of Global Development,

Emergency Response and Conservation to products & services

• Receive feedback on fit through rating & reviews, case studies / lessons learned and discussions.

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Cloud Services Portal V2.0 http://cloudstaging.nethope.org/

• Filtered by most useful categories• Facilitate

contributions• Encourage

collaboration

The Portal will provide a convenient view of the content & solution information from various sources.

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Demonstration Scenarios• Find a product or solution

– E.g. text search: “collaboration”; “mobile data collection”, “visualization”, “evaluation”

– Filter by social sector: e.g. “Agriculture” – Filter by Solution Type: e.g. “Collaboration & Communication, Email, Calendaring ”

• Enriched product listing with – Linked blogs, webinars and case studies– Ratings & reviews

• NetHope Program oriented content• Forum discussions• Feedback & suggestions

– Contribute, case studies, blogs, webinar suggestions– Contribute product postings – refer vendors– Feedback & Suggestions

• What’s your favorite feature?

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TECHNOLOGY PROVIDERVALUE

• Expanded market reach in both developing and developed world

• Learn what works from hands-on experience in field to back-office environments

• Corporate Responsibility opportunity through both corporate and employee engagements

• Better visibility of products and their successful implementation from shared learning and case studies

• ‘In-place’ scale group of customers to market and sell to: NetHope members represent 37 of the largest Int’l NGOs, over 450,000 employees in over 180 countries and over $45B in annual program revenue

Entire NGO, non-profit and social sector:

Products and services

Educational Content

Activities best practices

engage in dialog

Listen feedback features and functions

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Content status

Jul Oct Nov Dec0

2

4

6

8

10

12

14

16

18

20

Agriculture

Education

Environment

Gender

Health & HIV (mHealth)

Peace Building

Poverty Reduction (incl. Micro-finance)

Water & Sanitation

Apr Jun Jul Aug Sep Oct Nov Dec0

20

40

60

80

100

120

BlogCase StudiesProductsWebinars

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Usage Profile• Traffic: Expression Engine & Google Analytics

• Tracking Contributors – by members & partners– Coming soon!

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Call for content - Product information and collateral

1. Member suggestions for two product & services listing options:– “NGO related” product listings– GetApp library of commercial solutions

Use: http://cloudstaging.nethope.org/contribute/products

Plus any related relevant…2. Case Studies showcasing successes from developing world efforts3. Webinars with NetHope members or other NGOs4. Blogs on newsworthy initiatives from developing world 5. Useful links to other sites 6. References to Your partner networkUse: http://cloudstaging.nethope.org/contribute

No charge for early product and content postings.

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Launch Strategy• Members:

– Announced Nov 29; follow-on webinar Dec 13 – Feature/function overview– Call for portal content from members– Incentives for people to provide content and drive usage.

• Key supporters: – Forwarded member communications on Nov 30; web conference Dec 12 – Feature/function overview & call for portal content– Tie onto supporter network to get the word out

• Vendors & technology providers: – Email announcement week of Dec 12– ~100 Technology providers with a follow-on webinar Jan 15– Additional postings to NetHope’s Facebook page, tweets, blogs on NetHope.Org and CSP

• Additional NetHope Supporters/Donors/Foundations: – Still in the planning stages along with messaging. January given holidays?

• Broader press-release: – TBD - also better for January?

• Local Innovators:– Attending the CRS ICT4D conference in Accra, Ghana March 19-21, 2013. – Coordinating with CRS on vendor outreach and content publication.– Hope to visit Nairobi, Rwanda(?) and South Africa to meet with “innovation hubs” to evangelize the site.

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CSP 2.0 Launch Timeline

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Broader public launch

NetHope Global Summit

Oct ‘12 Dec ‘12 Jan ‘13 Jun ‘13

Advisory Committee

Mar ‘13

CRS ICT4D Conference in Ghana

Enhance Portal, Collect, edit & post content

VendorLaunch

Member launch

Activities & MilestonesOn-going portal

Operations

Sep ‘13

Portal Development

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Needed from Members

• Feedback on features & functions• Content

– Your blogs, case studies, webinars: http://cloudstaging.nethope.org/contribute

– Products suggestion: http://cloudstaging.nethope.org/contribute/products

• See: Don’t be on the outside looking in: How can you contribute?”

• Contact information of technology providers– For Cloud Services Portal outreach– For ICT4D conference

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Contact

Fredrik H. Winsnes

Global Cloud Services Program DirectorNetHope

Ph: +1 425 296 0590 Skype: fredrikw

email: fredrik.winsnes@nethope.org

Jack LevySr. Global Program Director

NetHopePh: +1 310 892 2824

email: jacklevy@nethope.org