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net2phone Training for TeleDomani
▪ net2phone intro & key contacts
▪ Company overview & global capabilities
▪ The net2phone fully loaded solution
▪ Easy 3 tiered pricing & mark up
▪ Easy & friendly partner portal
▪ Portal DEMO
Training Agenda
As a partner with net2phone, you receive a dedicated channel manager and an all-star team of project managers & on-boarding engineers who will provide white glove, concierge service every step of the way.
▪ A dedicated Project Manager ensures all documents and paperwork have been completed from the customer and works closely with the on-boarding team throughout the on-boarding process.
▪ A dedicated on-boarding engineer will be assigned to each and every order and will be responsible for provisioning and configuring your customers’ SIP Trunks.
Your net2phone teamWe do the “heavy lifting”!
net2phone Key Contact Intros
Jonah FinkPresident & Your Dedicated
Channel ManagerOffice: 973-438-3057
Email: [email protected]
Zali RitholtzCOO & Technology Guru
Office: 973-438-3347Email: [email protected]
Dovey FormanLead Customer
On-boarding EngineerOffice: 973-438-4415
Email: [email protected]
Lesley EvansOperations Manager &
TrainingOffice: 973-438-3664
Email: [email protected]
Tara TaylorQuote Desk
Office: 205-900-1866Email: [email protected]
Denise D’ArienzoChannel Marketing
Office: 973-438-3227Email: [email protected]
Bobby SociedadeProject Manager
Office: 973-438-5067Email: [email protected]
net2phone Company Overview
§ Established in 1996 with 20+ years in the industry
§ A subsidiary of IDT Telecom, the 4th largest carrier in the world
§ Trades on the NYSE (ticker symbol IDT) with revenues greater than $1.8 billion per year
§ Leading global provider for International voice termination
§ Over 30 billion international minutes annually
§ Data centers in the USA, UK, Brazil, Argentina, Hong Kong, Japan, and Australia, with full redundant SIP controllers
§ Capacity for 450,000 simultaneous calls.
net2phone is not a one locale provider (just operating in the developed markets) net2phone supports a global presence with data centers and POPs (point of presence) in several locations worldwide that serve as full redundant SIP controllers along with the most efficient call routing management in the industry.
§ Data centers in 7 countries
§ Calling plans with 25+ countries
§ International virtual numbers in 50+ countries
net2phone Global Capabilities Bringing dialtone anywhere in the world.
SIP Trunking
§ Unlimited calling 20+ countries
§ Certified and compatible with premise based systems such as 3CX, Avaya, Cisco, NEC, Panasonic, etc.
§ Local DIDs in 50+ countries
§ Pricing starts at $14.99 per trunk, per month
Hosted PBX
§ Unlimited calling in 20+ countries
§ 40+ enterprise level features such as conferencing, mobile twinning, auto attendants, call queues, voicemail-to-email, presence panel, and more.
§ Local DIDs in 50+ countries
§ Pricing starts at $17.95 per seat, per month
The net2phone Product Set & Offernet2phone solutions come FULLY LOADED. net2phone seat licenses includes all features, while others have tiered licenses, adding additional costs.
Unlimited Calling to 20+ Countriesnet2phone Hosted PBX and SIP Trunking offers unlimited calling to the US, Canada PLUS 24 international destinations for as low as $17.95/month per hosted seat and $14.99 per SIP Trunk.
Austria
Brazil
Cyprus
Denmark
France
Germany
Greece
Hungary
India
Ireland
Israel
Italy
Mexico
Netherlands
Norway
Peru
Portugal
Puerto Rico
Romania
Singapore
Slovakia
Spain
Sweden
United Kingdom
US, Canada, Mexico, & India include both fixed and mobile
Find Me/Follow Me
Conferencing
Call Recording
Virtual Receptionist
Reporting
Simultaneous Ring
Remote Office
Time Based Greetings
Number Portability
Company Directory
On Hold Music/Audio
Virtual Phone Number
Call Flow Dashboard
Call Screening/Blocking
Faxing
Call Queue
Voicemail-to-Email
Interoffice Paging
40+ Enterprise Level Features – ALL includedEach user receives their own number, voicemail, voicemail to email, find me follow me, mobile applications, live record, presence panel and user portal. System benefits include free auto attendants, advanced group routing, and system usage reports.
Call Center Features – ALL includedBy providing intuitive information combined with the most efficient routing measures, net2phone’s Contact Center offering is an ideal solution across all businesses types and environments..
Highlights:• Administrative Presence Panel - Whisper / Barge / Monitor• Unlimited Supervisors / Agents / Queues• Live Record• Agent Hold Time Announcement• Agent-Call Wrap Up
Routing Functions:• Skills Based Routing• Estimated Time to Answer / Place in Queue• Overflow and Queue Busy Announcements
Reporting Features:• Search Calls• Calls Answered Day / Hour• Call Wait Times Day / Hour• Unanswered Calls Day / Hour• Queue Overview and Graph Summary• Individual Agent Records and Statistics
net2phone Hosted PBX: Pricing
OFFICE• Unlimited US & CA• Unlimited 25+ countries• Number Porting • 40+ Advanced Features
OFFICE PRO• Unlimited US & CA• Unlimited 25+ countries• Number Porting • 40+ Advanced Features• Polycom VVX 400
OFFICE PLUS• Unlimited US & CA• Unlimited 25+ countries• Number Porting • 40+ Advanced Features• Polycom VVX 410
UNBUNDLED• Unlimited US & CA• Unlimited 25+ countries• Number Porting • 40+ Advanced Features• Buy/Rent Phone Set
net2phone offers easy 3 tiered pricing to suit the needs of your customer and demand in your market place. We offer the ability to MARK UP any of these prices and KEEP 100% of the pass through!
SIP Trunking CertificationsExtensive interoperability testing with major players in the IP-PBX industry has ensured net2phone’s SIP Trunking solution is in the top of its class.
With certifications by 3CX, Cisco, Panasonic, NEC, Avaya, Digium, Elastix, and other PBX providers, net2phone’s SIP Trunking is compatible and recommended for use with most IP-enabled PBXs and Gateways.
net2phone Partner Portal – Easy and friendly
net2phone has created a username and password for you to gain access to the net2phone Partner Portal.We pride ourselves on having the most intuitive, user-friendly portal in the unified communications industry. The net2phone Partner Portal is the window into your sales cycle!
The Partner Portal enables you to:
• Create executable quotes
• Mark up pricing
• View quote status and manage sales activity
• Access marketing materials, technical guides, and sales documents.
net2phone User & Admin Portal
The net2phone user and admin portal allows your customers to easily manage and customize their net2phone features.
For example, customers can:
• Get notified and listen to voicemail messages through email
• Define how an incoming call should be routed
• Turn on call recording
• Ring several extensions at the same time
• Create customized messages for open and closed greeting or special holiday hours
We Look Forward
2Working With
You!
