Upload
szekely-lorand
View
409
Download
0
Embed Size (px)
Citation preview
0
tion008
10596E 1.1
E
DT310/DT330/DT710/DT73
NEC Infrontia CorporaOctober, 2
Doc. No. ISSU
USER GUID
LIABILITY DISCLAIMER
NEC shall not be liable for any direct, indirect, consequentialor incidental damages about the use of this equipment,manual or any related materials.
The information in this technical manual is advisory in natureand is subject to change. NEC may make improvements andchanges in the products described in this manual withoutnotice.
Changes is periodically made to the information in the neweditions. Efforts have been made to ensure that the contentsof this manual are correct. Should you find any error, NECwelcomes your comments to improve our communications.Please contact NEC on 1800 036 136.
Contents of this manual are subject to change without priornotice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for the use of employeesand customers of NEC Australia Pty Ltd and may not bereproduced without prior written approval of NEC AustraliaPty Ltd.
Copyright © 2008NEC Australia Pty Ltd
633 – 647 Springvale RoadMulgrave Vic 3170
1
2
3
4
i
TABLE OF CONTENTS
.INTRODUCTIONGeneral ................................................................................................. 1Face Layout .......................................................................................... 2Keys And Parts ..................................................................................... 5Icon Display .......................................................................................... 14Menu List .............................................................................................. 15Simple Operation by Menu Key and Cursor Key .................................. 15
.TERMINAL SETUPTerminal Setup With the Up/Down Key ................................................ 17Terminal Setup With the Feature Key................................................... 18
.BASIC OPERATIONLogin (DT700 Series Only) ................................................................... 21Logout (DT700 Series Only) ................................................................. 21To Start Security Mode (DT730 Only) .................................................. 22To Cancel Security Mode ..................................................................... 22
.FEATURE OPERATIONAnswering Calls .................................................................................... 23Voice Announce Calls........................................................................... 24Placing Calls ......................................................................................... 24Microphone Control .............................................................................. 27Speakerphone Calls ............................................................................. 27Group Listen ......................................................................................... 27Holding Calls......................................................................................... 27Transferring Calls ................................................................................. 28
5
6
ii
TABLE OF CONTENTS
Conference ........................................................................................... 28Call Park – System ............................................................................... 29Station Busy/no Answer Options .......................................................... 29Outside Call Dialing Options................................................................. 32Call Pickup............................................................................................ 34Paging................................................................................................... 35Background Music ................................................................................ 36Call Forwarding..................................................................................... 37Selectable Display Messaging.............................................................. 38Station Relocation................................................................................. 39Account Code Entry.............................................................................. 39Automatic Call Distribution (ACD)......................................................... 40
.DIRECTORY OPERATIONAdd New Data....................................................................................... 50Find Registered Data............................................................................ 51Make a Call From Directory .................................................................. 53Delete All Directory Data ...................................................................... 53Delete Specific Directory Data.............................................................. 54
.CALL HISTORY OPERATIONView Call History................................................................................... 56Make a Call From Call History .............................................................. 57Store Call History Data to Speed Dial................................................... 57Delete Call History Data ....................................................................... 58
1.
1GenThis DT71
CHAEc••••
CHAEs
CHAE
CHAET
CHAEf
CHAE
730
1
. INTRODUCTION
eralguide explains how to operate DT Series (DT310/0/DT330/DT730) under the following headings.
PTER 1 INTRODUCTIONxplains the configuration of this guide and ontains the following information.
Face layout of DT SeriesKeys and Parts of DT SeriesIcon DisplayMenu List
PTER 2 TERMINAL SETUPxplains the operating procedures for terminal ettings of the DT Series.
PTER 3 BASIC OPERATIONxplains the basic operation of DT Series.
PTER 4 FEATURE OPERATIONxplains operating procedures for various elephony Server features.
PTER 5 DIRECTORY OPERATIONxplains operating procedures for Directory
unction.
PTER 6 CALL HISTORY OPERATIONxplains operating procedures for Call History.
1
4
5
67
8
0
#
* 9
2
3
HOLD
RecallFeature
Mic
Menu
Answer
Transfer Speaker
DT330/DT
1.
Fac
D )
nu
tre
c
elp
e
2
e Layout
T310/DT710 (2-Button without LCD) DT310/DT710 (6-Button with LCD
1 2ABC
3DEF
4GHI
5JKL
6MNO
7PQRS
8TUV
9WXYZ
0 #
HOLD Transfer Speaker
Recall Feautre
Redial Conf
Directory
Mic
Message
Answer
1 2ABC
3DEF
4GHI
5JKL
6MNO
7PQRS
8TUV
9WXYZ
0 #
Me
HOLD Transfer Speaker
Recall Feau
Answer Mi
Exit H
Redial
DT710 Model shown abov
1.
Note
)
only.
3
DT310 (6-Button with LCD)
: Security button is equipped on DT730 only.
DT330/DT730 (24-Button with LCD
Note: Security button is equipped on DT730
1 2 ABC
3 DEF
4 GHI
5 JKL
6 MNO
7 PQRS
8 TUV
9 WXYZ
0 #
HOLD Transfer Speaker
Exit Help
Recall Feautre
Redial Conf
Directory
Mic
Message
Answer
1 2 ABC
3 DEF
4 GHI
5 JKL
6 MNO
7 PQRS
8 TUV
9 WXYZ
0 #
Menu
HOLD Transfer Speaker
Recall Feautre
Answer Mic
Exit Help
Redial
1.
Note
n)
y.
enu
autre
Mic
Help
4
DT330/DT730 (32-Button with LCD)
: Lock button is equipped on DT730 only.
DT330/DT730 (DESI Less 8-Butto
Note: Lock button is equipped on DT730 onl
1 2 ABC
3 DEF
4 GHI
5 JKL
6 MNO
7 PQRS
8 TUV
9 WXYZ
0 #
Menu
HOLD Transfer Speaker
Recall Feautre
Answer Mic
Exit Help
Redial
1 2 ABC
3 DEF
4 GHI
5 JKL
6 MNO
7 PQRS
8 TUV
9 WXYZ
0 #
M
HOLD Transfer Speaker
Recall Fe
Answer
Scroll
Exit
Redial
1.
KeyD(2
(1) CLwStw
Line Pro.
he dial
etup
roup)
ation.
swer a
is key
s this
5
s And PartsT310/DT710-Button without LCD)
all Indicator Lampamp at top corner of DT Series Display flashes hen a call terminates to the terminal. On the V8100, this lamp flashes fast when a call
erminates to the terminal and flashes slower hen a message has been left.
(2) Programmable KeysThese keys can be programmed as Flexiblekey/Programmable Feature Key by Web/PC
(3) RecallPress key to finish an outside call and hear ttone.
(4) FeatureUsed to activate any features as terminal sfunctions.
(5) Redial (Last Number Call, Speed Calling-Station/G
Press key to activate redial feature.
(6) Conf Press key to establish a three-way conversLED on key lights when key is active.
(7) AnswerWhen LED on this key is lit, press key to anwaiting call.
(8) MicPress key to respond hands free. LED on thlights to show the key is activated.
(9) MessageThis key shows a message is waiting. Preskey to access the Voice Mail system (if programmed).
1 2ABC
3DEF
4GHI
5JKL
6MNO
7PQRS
8TUV
9WXYZ
0 #
HOLD Transfer Speaker
Recall Feautre
Redial Conf
Directory
Mic
Message
Answer
(3)
(2)
(1)
(4)
(5)
(8)
(6)(7)
(9)
(10)(14) (13) (12) (11)
1.
(10) (Ur
P
P
(11) Pf
(12) CHwDs
(13) At
(14) o
6
Up/Down DOWN UP)
sed to adjust speaker/receiver volume, and inger volume.
• Speaker/Receiver Volume:ress ( ) or ( ) key during conversation.• Ringer Volume:
ress ( ) or ( ) key during ringing.
Directoryress key to activate speed calling - system
eature (PROGRAMMABLE).
Speakerontrols the built-in speaker which can be used forands Free dialing/monitoring.LED on key lights hen key is active.T310 supports half duplex handsfree. DT330 upports half/full duplex handsfree.
Transferllows the station user to transfer established calls
o another station, without attendant assistance.
HoldPress this key to place an internal or external call n hold.
1.
D(2 rom
a call er
eries key
r/
r, for the
7
T330/DT7304-button with LCD)
(1) Security Button (DT730 only)The user can prevent information leakage fterminal by simple operation.
(2) Call Indicator LampOn the SV8100, this lamp flashes fast whenterminates to the terminal and flashes slowwhen a message has been left.
(3) LCD (Note 1)LCD (Liquid Crystal Display) provides DT Sactivity information plus data, time and SoftOperation.
The LCD on DT310/DT710 has 24-characte28-character, 3-line capability.
The LCD on DT330/DT730 has 28-characte4-line capability. Top line is used exclusivelystatus icons.
1 2 ABC
3 DEF
4 GHI
5 JKL
6 MNO
7 PQRS
8 TUV
9 WXYZ
0 #
Menu
HOLD Transfer Speaker
Recall Feautre
Answer Mic
Exit Help
Redial
(1) (2)
(3)
(4)
(6)
(5)
(7)
(8)
(9)
(10)
(11)
(12)
(14)
(13)
(18) (17) (16) (15)
List Dir ICM Prog101 STA101
28 APR MON 8:45AM
List Dir ICM Prog101 STA101
28 APR MON 8:45AM
1.
(4) ETt
(5) SAaop
(6) HTpP
(7) PTkSpt
(8) RPt
(9) FUf
(10)AWw
(11) P
nctions s, )
ss
t a e item.
y
WN key
GHT key
) key
8
xithe user can exit from a screen mode by pressing
his key.oftkeysny feature shown at the bottom of the LCD is vailable. The appropriate feature key is displayed n the screen according to the call handling rocess.
elphe user can press this key followed by a rogrammable key to check what Line or rogrammable Feature is programmed on the key.
rogrammable Keyshese keys can be programmed as Flexible Line ey/Programmable Feature Key by the Telephony erver Administrator. For the SV8100, the rogrammable keys can be set by Web/PCPro and he user can also set them.
ecallress key to finish an outside call and hear the dial
one.
eaturesed to activate any features as terminal setup
unctions.
nswerhen LED on this key is lit, press key to answer a aiting call.
Micress this key to respond hands free.
(12) MenuFrom this key, the user can access to the funot normally used (such as terminal settingdownloads and access to XML applicationseasily.
(13) CursorBy using this Key, DT Series user can accevarious features with simple operation.
Two lines of menu items can be displayed atime. Use "Up" or "Down" key to scroll to th
- Enter Key- Shortcut Ke
- 4-way Scroll DO
- 4-way Scroll RI- Directory key
- 4-way Scroll UP key
- 4-way Scroll LEFT key- Redial key
- Volume (UP) key
- Volume (DOWN
1.
Note
(14)EDfS
Note
oup)edial been
s the #
sed for
30
d calls nce.
al call
ail.
9
: DT310/DT710 (2-Button without LCD) doesnot have the Cursor Key. DT310 (6-Buttonwith LCD) also does not have the Cursor Key.
nterT330/DT730 Series has Shortcut Menu for
requently-used features. The user can access to hortcut Menu by pressing Enter Key.: DT310/DT710 Series does not support the
Shortcut Menu.
Shortcut Menu includes the following features.
(15)Redial (Last Number Call, Speed Calling-Station/Gr
Press key to activate redial feature. Press rand scroll back through numbers that havedialed. When the desired number is displayed, preskey to activate dialing.
(16)SpeakerControls the built-in speaker which can be uHands Free dialing/monitoring.LED on key lights when key is active.DT310 supports half duplex handsfree. DT3supports half/full duplex handsfree.
(17)TransferAllows the station user to transfer establisheto another station, without attendant assista
(18)HoldPress this key to place an internal or externon hold.
Note 1: Not equipped on DTL-2E-1/ITL-2E-1.
Menu of DT330
Menu of DT730
Feature Description
1. Missed Call Access to history of Missed Call.
2. Voice Mail Access to history of incoming Voice M
1.
D(D
(1) STt
a call er
eries key
r/
e
essing
10
T330/DT730ESI Less 8-Button with LCD)
ecurity Button (DT730 only)he user can prevent information leakage from
erminal by simple operation.
(2) Call Indicator LampOn the SV8100, this lamp flashes fast whenterminates to the terminal and flashes slowwhen a message has been left.
(3) LCD (Note 1)LCD (Liquid Crystal Display) provides DT Sactivity information plus data, time and SoftOperation.
The LCD on DT310/DT710 has 24-characte28-character, 3-line capability.
The LCD on DT330 has 28-character, 4-linecapability. Top line is used exclusively for thstatus icons.
(4) ExitThe user can exit from a screen mode by prthis key.
1 2 ABC
3 DEF
4 GHI
5 JKL
6 MNO
7 PQRS
8 TUV
9 WXYZ
0 #
Menu
HOLD Transfer Speaker
Recall Feautre
Answer Mic
(1)
(3)
(4)
(6)
(5)
(7)
(8)
(9) (10) (11)
(12)
(13)
(14)
(20) (19) (18)
(2)
Scroll
Exit Help
Redial
(16)
(15)
(17)
101 STA101List Dir ICM Prog
28 APR MON 8:45AM
List Dir ICM Prog101 STA101
28 APR MON 8:45AM
1.
(5) SAaop
(6) HTpP
(7) 8
3kFTta
Note
ion, re key
shing ttern
dy Lit
11
oftkeysny feature shown at the bottom of the LCD is vailable. The appropriate feature key is displayed n the screen according to the call handling rocess.
elphe user can press this key followed by a rogrammable key to Check what Line or rogrammable Feature is programmed on the key.
LD Display
2 (8 keys x 4 pages) additional programmable eys are provided. They can be programmed as lexible Line/Programmable feature key by elephony Server Administrator. For the SV8100, he programmable keys can be set by Web/PCPro nd the user can also set them.
: Maximum 11 characters (including icon)Maximum 13 characters (excluding icon)
(a) IconStatus of the Line key such as Call terminatCall Hold or Busy, and setting on the Featuare shown as Icons.
Scroll
1
2
3
4
BenRachel Julia
PaulJames
Hannah
FDA
FDN
(a) (b) (C) (b) (a)
Page Switching Key
User’s Status Icon FlaPa
• Idle
• I-HOLDBlinkNote
• Others Hold
• RecallBlinkNote
• Incoming Ringing
• During Conversation (Individual Use)
• Call Transfer• Conference• During Conversation (Other
Party Use)• Active Feature (Under a setting
of feature key like a “Call Forwarding”)
• Others
Stea• Key is busy (example, if programmed as a virtual extension and the virtual extension is busy).
1.
(F
Note
(8FcFP
Line Pro.
D
he dial
etup
swer a
is key
nctions s, )
Key
Lin
Fea
OnSpe
1
2
3
4
12
b) Feature Key Informationeature Key Information displays the followings.
: Maximum 11 characters (including icon) Maximum 13 characters (excluding icon)
c) Page IconLD display has four pages (8 Programmable eature keys per page). Page Icon Key indicates urrently displayed page. The user can switch the eature Key display from page 1 to 4 by using the age Switching Key.
(8) Programmable KeysThese keys can be programmed as Flexiblekey/Programmable Feature Key by Web/PC
(9) Scroll KeyThis key is used to turn over the page of 8Ldisplay.
(10)RecallPress key to finish an outside call and hear ttone.
(11)FeatureUsed to activate any features as terminal sfunctions.
(12)AnswerWhen LED on this key is lit, press key to anwaiting call.
(13) MicPress key to respond hands free. LED on thlights showing it is active.
(14) MenuFrom this key, the user can access to the funot normally used (such as terminal settingdownloads and access to XML applicationseasily.
DescriptionMaximum digits to be displayed
e Key - Name and Number information
Refer to note*
ture Key - Feature Name Refer to note*
e-Touch ed Dial Key
- Speed Dial Name Information- Number Information
Refer to note*
Feature Key 1-8 Black background indicates currently displayed page.
Feature Key 9-16
Feature Key 17-24
Feature Key 25-32
1.
(15) Bv
FdofSi
D andot have
r ess to
ort the
s. (Ex.
oup)edial been
- 4
- 4-w- Red
- V
ail.
ettings.
etooth.
13
Cursory using this Key, DT Series user can access to arious features with simple operation.
or DT330 Series, two lines of menu items can be isplayed at a time. For DT730 Series, three lines f menu items can be displayed at a time. The ollowing figure shows the menu screen for DT330 eries. Use "Up" or "Down" key to scroll to the
tem.
Note: DT310/DT710 (2-Button without LCDT310 [6-Button with LCD]) does nthe Cursor Key.
(16)EnterDT330/DT730 Series has Shortcut Menu fofrequently-used features. The user can accShortcut Menu by pressing Enter Key.
Note: DT310/DT710 Series does not suppShortcut Menu.
Shortcut Menu includes the following featureof DT730)
(17)Redial (Last Number Call, Speed Calling-Station/Gr
Press key to activate redial feature. Press rand scroll back through numbers that havedialed. When the desired number is displayed, press the # key to activate dialing.
- Enter Key- Shortcut Key
- 4-way Scroll DOWN key
- 4-way Scroll RIGHT key- Directory key
-way Scroll UP key
ay Scroll LEFT keyial key
olume (UP) key
- Volume (DOWN) key
Menu ofDT330
Menu of DT730
Feature Description
1. Missed Call Access to history of Missed Call.
2. Voice Mail Access to history of incoming Voice M
3. IM Future.
4. Presence Future.
5. Backlight Access to screen for LCD backlight s
6.Bluetooth Access peripheral equipement via Blu
1.
(18)SCHLDs
(19)TAt
(20)HPo
IcoThe whiccall a
Note
e is a as icon
n of e user
on will
erminal age. the pear.
nal’s
g RTP
ecurity inal in
ected orted.
ntly sor
14
peakerontrols the built-in speaker which can be used forands Free dialing/monitoring.ED on key lights when key is active.T310 supports half duplex handsfree. DT330 upports half/full duplex handsfree.
ransferllows the station user to transfer established calls
o another station, without attendant assistance.
oldress this key to place an internal or external call n hold.
n DisplayLCD of DT730 Series displays Desktop Icons
h provide notification when events (such as missednd voice mail) occur.
: DT310/DT710 Series does not support theicon display.
Note: Currently unavailable.
4:26 PM TUE 13 APR 2007>>>MIC DND
Icon Display
Feature Icon Description
Missed CallThis icon appears when thermissed call. Once the user hchecked the missed call, thiswill disappear.
Voice MailThis icon provides notificatioincoming Voice Mail. Once thhas checked the mail, this icdisappear.
InstantMessage(Note)
This icon appears when the treceives a new instant messOnce the user has checked message, this icon will disap
Presence(Note)
This icon indicates the termipresence status.
Encryption(Note)
This icon appears when usinEncryption feature.
SecurityThis icon appears when the SKey is pressed and the termSecurity mode
BluetoothThis icon appears when anyperipheral equipment is connvia Bluetooth. DT330 is supp
CursorThis icon indicates the curreavailable direction of the CurKey.
1.
MeFromappli
To D
PL
Note
Note
and
es usererminal
ns how
No.
1
2
3
4
5
6
#
0
15
nu List the Menu List, the user can use variouscation features such as Directory and Call History.
isplay Menu List
ress Key. The Menu List is displayed in CD. Use Cursor Key to select desired Menu Item.
: Operation for Instant Message (IM) iscurrently unavailable.
1: Unavailable Menu items are grayed out.
Simple Operation by Menu Key Cursor KeyBy using Menu Key and Cursor Key, DT Serican have access to Call History, Directory and tsettings with simple operation.
As an example, the following shows the operatioto access to Directory menu.
Menu Item Description
Call History To view Call History.
Directory To use Directory function.
ToolSettings to set Ring Volume, Off Hook Ring, Backlight, Headset, and Peripherals.
Call Function Currently Not Used (grayed out).
SettingTo set up the terminal such as ringing volume control, LCD display setting and download of Music on Hold.
Presence Currently Not Used (grayed out).
FavoriteBy registering frequently-used features as favorite, the user can access these features with simple operation.
Terminal Config
This item is used for Configuration setting of DT Series.
Menu
1.
16
This page is for your notes.
2This termkeys
Variopasskey.
TerKeyTo APresthe c
To APresoper
display.
17
. TERMINAL SETUPchapter describes operating procedures for inal settings by the UP/DOWN key and Feature .
us terminal settings such as display, sounds, word, and language are also available from Menu
minal Setup With the Up/Down
djust Handset Receiver Volumes the Up/Down key in the off-hook status or during all.
djust Speaker Volumes the Up/Down key during speakerphone ation or during the call.
To Adjust Ringer TonePress the Up/Down key during ringing.
To Adjust LCD ContrastPress the Up/Down key in the on-hook status.
Note: The 2-button Handset does not have a
HANDSET
SPEAKER
RING
LCD
TerKeyMicrLEDmicro
STE
To SDT Sselec
To CSTE
STE
STE
STE
o listen
ant to
18
minal Setup With the Feature
ophone On/Off on Mic key shows the status of the built-in phone.
P 1: Press Feature and 1.
elect Ringer Toneeries has 8 kinds of ringer tones that you can t.
hange your Extension Incoming Ring ToneP 1: Press Speaker and dial 720.
P 2: Dial 1 to set Intercom ring; Dial 2 to set Trunkring.
P 3: Dial code for the desired ring pattern (1~8).
Display below shows when INT is selected.
P 4: Press Speaker to hang up.
To listen to the Incoming ring choices:STEP 1: Press Speaker and Dial 711.
STEP 2: Dial 1 to listen to Intercom ring; Dial 2 tto Trunk ring.
STEP 3: For Intercom Ring: Dial the code for the ring pattern you w
hear (1-8).
1: INT 2: EXT
SET INCOM RING
INCOM RING 1-8:?
SET INT INCOM RING
TONE No. Tone Range1 High2 Mid Range3 Low4 Ring Tone 15 Ring Tone 26 Ring Tone 37 Ring Tone 48 Ring Tone 5
-ORFor Dial (Ringscree
STE
T
19
-Trunk Ring:code for the ring pattern you want to hear1-3, Melody 4-8). If you select Ring 1-3, a second n prompts for the tone pattern (1-4).
P 4: Press Speaker to hang up.
ONE No. Tone Range1 Ring Tone 12 Ring Tone 23 Ring Tone 34 Melody 45 Melody 56 Melody 67 Melody 78 Melody 8
20
This page is for your notes.
3LogWheis req
E(TE
E
Ifn
21
. BASIC OPERATION
in (DT700 Series Only)n login mode is activated, the following procedure uired.
nter login code and press Set Softkey.he station number is used as the Login code.)
nter password and press OK Softkey.
nter the password and press OK Softkey.
the login code is accepted, display changes to ormal idle status.
Logout (DT700 Series Only)
Press PROG Softkey.
Press the down arrow ↓ twice.
Press the LOGOFF Softkey.
Press Yes Softkey.
Press Exit.
PasswordLogin ID 2000:
:Cancel BK Set OK
Login ID 2000:
Cancel BK Set OK*****Password :
28 APR MON 8:45AM
List Dir ICM Prog101 STA 101
28 APR MON 8:45AM
List Dir ICM Prog101 STA 101
Fctn LOGOFF Pswd PGM/SAVE • MENU
To Pm
P
r of the
ver is
icon is
rity
22
Start Security Mode (DT730 Only)ress the Lock Key on the DT730. The following essage is displayed on the LCD.
ress the OK Softkey to start Security Mode.
To Cancel Security ModeDisplay the Password Entry screen by eithefollowing operations.
• Press any key while the screen saactivated.
• Press the Lock Key while the Lock displayed on the LCD.
The Lock Key LED is extinguished and SecuMode is canceled.
Cancel OK
DEL Cancel OK
[Password] Passwd
4AN
Ring
1. L
2. SNote
RingCAR
1. L
2. S
Note
Note
r Key
press hold e next
Hold
23
. FEATURE OPERATION
SWERING CALLS
ing Calls
ift the handset.
tart conversation.: When assigning the Delayed Ringing feature,
incoming calls will first ring at a primary station. If the call is unanswered after a preprogrammed time interval, calls will also ring at the assigned secondary station.
ing Calls to a Second Incoming Extension//VE Key
ift the handset.
tart conversation.
1: A Second Incoming Extension key must be assigned to appear and ring.
2: A Line key must be available to answer an incoming outside call.
Answering Outside Calls Using the Answe
1. Receive outside call.
2. Press the Answer key.
3. Talk with the incoming calling party.
4. When additional outside calls are received, the Answer key to place the current call on and connect the multiline terminal user to thcall.
Note: Toggle between both calls by pressing and pressing the required Line key.
TALKING TO STA 123452-11 MON 10:15AM
Conf
RingingLine 001
List Dir ICM Prog
Elapsedtime
AnsweredLine 001 00:10
Conf Rpt Save
VOTo m
1. DS
2. S
To R
1. A
2. RNote
Cam
Rece
1. Wcth
2. Wp
Off H
With
1. R
2. Ps
d.
to
for the
y.
24
ICE ANNOUNCE CALLSake:
ial the desired extension and Dial 1 or press Voice oftkey.
peak.
eceive:
djust the Speaker volume as needed.
espond handsfree.: If the MIC is not lit the receiving extension
cannot answer voice announce calls without lifting the handset.
p-on (Call Waiting)
ive the camp-on tone while on another call:
hen a Camp On is set from another station, omplete the present call and a Call Back will ring e station that set the Camp On.
hen the Camp On station answers and rings the hone, lift the handset or press the Speaker key.
ook Signaling
a call in progress:
eceive Off-Hook signaling.
ress the Answer key, then converse with the econd party.
Note 1: The second call may be placed on Hol
Note 2: Press the flashing Line key or Conf keyreturn to the first call.
PLACING CALLS
Internal Calls
1. Lift the handset.
2. Dial a station number or 9 (for attendant).
3. Voice announce after the tone burst, or waitringing call to be answered.
Outside Calls
1. Lift the handset.
2. Dial the trunk access code (i.e. 0).
-OR-
Press an idle Programmable Outside Line ke
3. Dial the telephone number.
4. Converse.
TALKING TO STA 123452-11 MON 10:56AM
Conf
2142622000Line 001 00:15
Conf Rpt Save Trf
Trun
Afterbusy
1. D(C
2. RNote
Last
1. Wp
2. T
SbS
3. PVn
4. L
Note
instead
~9):
uting m may p for
able to stored
25
k Queuing
pressing a busy Line key and receiving the trunk indication:
ial # or press Trunk Queuing/Camp On key ode 35).
eplace the handset.: When a line is available, your telephone will
ring; lift the handset and place the call.
Number Redial
ithout lifting the handset, ress the Redial key.
o redial the last number, press #.
-OR-
earch for the desired number from the Redial List y pressing the List Softkey and then the Redial oftkey.
ress the Up Arrow/Down Arrow or VOLUME UP/OLUME DOWN keys to search for the desired umber.
ift the handset or press Speaker to place the call.
: To Redial on the 2-button handset, press Speaker, Redial button and #.
Speed Dial – System/Group/Station
To dial a Station Speed Dial number:
1. Press the Speaker key.
2. Dial #7 (default Service Code).Note: To preselect, press a Line key in step 1 (
of Speaker).
3. Dial the Station Speed Dial buffer number (01 = Station Speed Dial buffer 12 = Station Speed Dial buffer 2::0 = Station Speed Dial buffer 10
Note 1: The stored number dials out.
Note 2: Unless you preselect, Trunk Group Roselects the trunk for the call. The systeoptionally select a specific Trunk Grouthe call.
Note 3: If you have a DSS Console, you may bepress a DSS Console key to chain to a number.
Redial CID
LIST MENU
To di
1. P
2. D
P
PNote
3. D0
The
Note
Note
Note
28).instead
one at
l
uting m may p for
able to stored
26
al a Station Speed Dialing number:
ress the Speaker key.
ial #2 (default Service Code).
-OR-
ress the Redial key.
-OR-
ress the System Speed Dialing key (Code 27).: To preselect, press a Line key in step 1 (instead
of pressing Speaker).
ial the Station Speed Dial buffer number (Default: 00~999).stored number dials out.
1: Initially (at default), there are 1000 System Speed Dial buffers.
2: Unless you preselect, Trunk Group Routing selects the trunk for the call. The system may optionally select a specific Trunk Group for the call.
3: If you have a DSS Console, you may be able to press a DSS Console key to chain to a stored number.
To dial a Group Speed Dialing number:
1. Press the Speaker key.
2. Dial #4 (default Service Code).
-OR-
Press the Redial key.
-OR-
Press the Group Speed Dialing key (CodeNote: To preselect, press a Line key in step 1 (
of pressing Speaker).
3. Dial the Group Speed Dial buffer number ( ndefault).
Note 1: Initially, there are no Group Speed Diabuffers assigned.
Note 2: Unless you preselect, Trunk Group Roselects the trunk for the call. The systeoptionally select a specific Trunk Grouthe call.
Note 3: If you have a DSS Console, you may bepress a DSS Console key to chain to a number.
92142622000 NEC 2-13 WED 5:28PM
Conf Rpt Save Trf
MIC1. P
2. A
SPE1. P
2. E
3. P
4. C
5. PNote
GRTo in
1. P
2. P
Note
Note
you d press eaker
ten
g Line
from e
all will
27
ROPHONE CONTROLress the MIC key.
lit MIC LED indicates that the MIC is on.
AKERPHONE CALLSress the Speaker key and the Speaker LED lights.
nsure that the MIC LED is lit.
lace an internal or outside call.
onverse.
ress the Speaker key to disconnect the call.: The handset may be used at any time during
the conversation. To resume handsfree operation or to monitor a call, press the Speaker key (the Speaker LED lights) and replace the handset.
OUP LISTENitiate Group Listen:
lace or answer a call using the handset.
ress the Speaker key twice (do not hang up).
1: The Speaker LED flashes.
2: You can talk to the caller through the handset. Your coworkers hear your caller’s voice over your telephone’s speaker.
Note 3: When you press the Speaker key once,turn your Speakerphone on. The seconturns on Group Listen. Pressing the Spkey a third time cancels the Group Lisfeature.
HOLDING CALLS
System Hold –
With a call in progress:
1. Press Hold.
Exclusive Hold –
With a call in progress:
1. Press the Exclusive Hold key (Code 45).
Note 1: To retrieve a held call, press the flashinkey or ICM key (Internal calls).
Note 2: Calls on System Hold can be retrievedany multiline terminal with the held linappearance.
Note 3: After a preprogrammed time, the held crecall to the originating station.
GROUP LISTEN 2-13 WED 5:40PM
Conf
HOLD STA 123456782-13 WED 5:40PM
InPg ExPg P/U
TRA
Usin
With
1. P
2. D
3. A
4. R
Usin
With
1. P
2. P
3. A
4. R
Note
Note
Note
l voice
y
side
ey or
gain.
your tem’s
.
28
NSFERRING CALLS
g Manual Dial –
a call in progress:
ress the Transfer key.
ial the station number.
nnounce the call (optional).
eplace the handset.
g Direct Station Selection (DSS) –
a call in progress:
ress the Transfer key.
ress the programmed DSS.
nnounce the call (optional).
eplace the handset.
1: If the called station is busy, replace the handset to initiate a camp-on. Unanswered camp-on calls and unscreened transfers will recall to the transferring station.
2: To return to the original party, press the flashing Line key or Conf key.
3: A Programmable Function Key may be assigned for DSS.
Note 4: To transfer a call directly to a personamailbox, dial 8 after dialing the stationnumber.
CONFERENCE1. Establish an internal or external call.
2. Press CONF Softkey or the Conference ke
3. Dial third party. If external, dial ‘0’ for an outline.
4. When third party answers press ADD SoftkConference Key
5. Press BEGIN Softkey or Conference key a
6. A conference call is established.Note: If you cannot add additional parties to
conference, you have exceeded the sysConference limit.
7. Repeat steps 1~3 above to add more parties
HOLD STA 123456782-13 WED 5:40PM
InPg ExPg P/U
TALKING TO STA 123452-11 MON 10:56AM
Conf
ICM DIAL CONF
AnHd Dir
CATo PNote
1. PNote
2. U
3. PNote
1. P
2. DNote
3. U
4. PNote
To pi
1. L
2. P
.
lls you
wered after r the
r, you ly busy you do you to
29
LL PARK – SYSTEMark a call in a system orbit:: You can Park internal or external calls.
ress the Park key (Code *04 + orbit).: The Park key LED lights.
se Paging to announce the call.
ress the Speaker key to hang up.: If not picked up, the call will recall you.
-OR-
ress the Transfer key.
ial #6 and the Park orbit (01~64).: If you hear a busy tone, the orbit is busy. Try
another orbit.
se Paging to announce the call.
ress the Speaker key to hang up.: If not picked up, the call will recall you.
ck up a Parked call:
ift the handset.
ress the Park key (Code *04 + orbit).
-OR-
1. Press the Speaker key.
2. Dial *6 and the Park orbit (01~64).
STATION BUSY/NO ANSWER OPTIONS
Callback
To place a callback:
1. Call an unavailable (busy or unanswered) extension.
2. Dial # or press the Camp-On key (Code 35)
3. Hang up.
4. Lift the handset when the busy extension caback.
Note 1: If the unavailable extension was unans(not busy), the Callback goes through your co-worker uses their telephone fofirst time.
Note 2: If you have Callback Automatic Answeautomatically place a call to the formerextension when you lift the handset. If not have Callback Automatic Answer, must press the ringing line appearanceplace the call.
PARK HOLD Park No. Dial
ANS HOLD Park No. Dial
To ca
1. P
P
Mes
To le
1. C
2. D
3. H
To anNote
1. P
P
, dial 0
r other ons
t a
ant to
30
ncel a Callback:
ress the idle Speaker key and dial 770.
-OR-
ress the Camp-On key (Code 35).
sage Waiting
ave a Message Waiting:
all a busy or unanswered extension.
ial 0 or press the MW Softkey (Code 38).
ang up.
swer a Message Waiting:: When you have a message, your Message
Waiting LED flashes.
ress the Speaker key and dial *0.
-OR-
ress the MW Softkey (Code 38).
Note: If the called extension does not answeror press your Message Waiting key to automatically leave a message.
To cancel all your Messages Waiting:Note: This includes messages you have left fo
extensions and messages other extensihave left for you.
1. Press the Speaker key.
2. Dial 773.
3. Hang up.
To cancel the Messages Waiting you have left aspecific extension:
1. Press the Speaker key.
2. Dial 771.
3. Dial the number of the extension you do not whave your messages.
4. Hang up.
-OR-
Press the Cncl Softkey.
CAMP-ON STA 123456782-14 THU 3:15PM
MSG >>> STA 123456782-14 THU 3:15PM
12345678 STA 123456782-14 THU 3:15PM
MW Menu
Call Cncl
MW from STA 12345678
Tone
To seNote
1. D
D
2. P
Note
Note
To an
1. R
2. P
Dep
To m
1. P
P
xt
p
ver key y after
ension:e Over
n) and
ou are
31
Override
nd off hook signals to an extension busy on a call:: Your extension may send off hook signals
automatically.
ial *.
-OR-
ial 709.
ress the Off Hook Signaling key (Code 33).
1: You hear Ring Busy Tone.
2: The called extension hears Call Alert Notification.
swer Tone Override:
eceive Tone Override.
ress the Hold key and talk with the party.
artment Step Call
ake a Step Call:
lace a call to a busy Department Group member.
-OR-
lace a call to a Department Group pilot number.
2. Dial Department Step Code (2) to call the neavailable Department Group member.
3. Repeat step 2 to call other Department Groumembers.
Voice Over
To initiate a Voice Over to a busy extension:
1. Press the Voice Over key (Code 48).
-OR-
Dial 6.Note: You hear an alert tone and the Voice O
flashes. You can talk to the called partthe alert tone ends.
To respond to a Voice Over alert tone to your extNote: You can only respond if you have a Voic
key.
1. Press the Voice Over key (Code 48).Note: The Voice Over key lights steadily (gree
you can talk to the interrupting party.
To return to your original call:
1. Press the Voice Over key.Note: Your Voice Over key flashes red when y
talking to your original call.
CALLING STA 123456782-14 THU 3:15PM
Voice MW
OU
Save
To sadigitsNote
1. P
To re
1. PNote
2. P
Note
P
3. D
Note
Note
e with
.
32
TSIDE CALL DIALING OPTIONS
Number Dialed
ve the outside number you just dialed (up to 24 ).: Use this feature before hanging up.
ress the Save Number Dialed key (Code 30).
dial a saved number:
ress an idle trunk line key.: This selects a specific trunk for the call.
ress the Save Number Dialed key (Code 30).
: The stored number dials out.
-OR-
ress the Speaker key.
ial 715.
1: Save Number Dialed automatically selects a trunk from the same group as your original call.
2: The stored number dials out.
Memo Dial
To store a number while you are on a call:
1. While on a call, press the Memo Dial key (Code 31).
2. Dial the number you want to store.
3. Press the Memo Dial key again and continuthe conversation.
To call a stored Memo Dial number:
1. Do not lift the handset.
2. Press the Memo Dial key (Code 31).
3. Press the Speaker key.
-OR-
Press a configured Line key.Note: The stored number dials out.
To check to see the stored Memo Dial number:
1. Do not lift the handset.
2. Press the Memo Dial key (Code 31).Note: The stored number displays.
3. Press Exit to return to the main LCD screen
List Dir ICM Prog
PREVIEW SAVED NUMBER
CONF
MEMO DIAL
To ca
1. P
2. P
Rep
To usunav
1. PNote
2. P
PNote
3. P
Note
Note
4. LNote
e call:
party’s
key en
:
33
ncel (erase) a stored Memo Dial number:
ress the Speaker key.
ress the Memo Dial key (Code 31).
eat Redial
e Repeat Redial (if the outside party you call is ailable or busy):
lace a trunk call.: Listen for busy tone or Ring-No Answer.
ress the Feature + Redial keys.
-OR-
ress the Repeat Redial key (Code 29).: The Repeat Redial key lights while you wait
for the system to redial.
ress the Speaker key to hang up.
1: The system periodically redials the call.
2: System programming determines the waiting time and the number of redial attempts.
ift the handset when the called party answers.: When using trunks with answer supervision,
the Repeat Redial feature automatically cancels.
To cancel Repeat Redial:
1. Press the Feature key.
2. Press the Redial key.
-OR-
Press the Repeat Redial key (Code 29).
Caller ID
AnswerReceive incoming ringing or a transferred outsid
1. Review the telephone display for the calling name or number.
2. Answer the call accordingly.
Temporary Memory
An unanswered call will cause the Call History(Code 08) to flash, indicating a new call has beplaced in the temporary memory. If enabled in programming, the telephone’s display will show“Check List”.
Repeat DialLine 001 00:27
Conf Rpt Save
Cancel Repeat Dial2-14 THU 3:15PM
List Dir ICM Prog
NEC America 2142622000Line 001
Conf Dir ICM Prog
1. PL
Note
2. Pth
3. Ps
4. Te
5. Tmd
Note
CA
Grou
To anPicku
1. P
).
the ess alls.
Pickup r:
y.
).
Pickup
y.
+
4).
34
ress the Call History key (Code 08) or press the IST Softkey and CID. : The last addition to the list is displayed.
ress the Arrow Down Softkey to scroll through e list of numbers in memory.
ress the DEL Softkey to delete the entry and croll to the next entry.
he Call History key will remain on as long as ntries remain in memory.
o place a call back to a number in the temporary emory list, with the number to be dialed isplayed, press a Line or the Speaker key.: The outgoing call is placed.
LL PICKUP
p Call Pickup
swer a call ringing another telephone in your p Group:
ick up the handset or press the Speaker key.
2. Press the Group Call Pickup key (Code 24
-OR-
Dial 756 or *#.Note: Access Code *# can pick up any call in
group, plus any Ring Group calls. AccCode 756 cannot pick up Ring Group c
To answer a call ringing a telephone in another Group when you do not know the group numbe
1. Pick up the handset or press the Speaker ke
2. Press the Group Call Pickup key (Code 25
-OR-
Dial 769.
To answer a call ringing a telephone in another Group when you know the Group Number:
1. Pick up the handset or press the Speaker ke
2. Press the Group Call Pickup key (Code 26group).
-OR-
Dial 768 and the group number (0~9 or 00~6
123456782-14 THU 4:32PM
Conf Dir ICM Prog
LIST MENU
Redial CID
Call P/U STA 876543212-14 THU 4:32PM
Conf
Dire
To uscowo
1. P
2. D
3. Dto
Note
PATo m
1. P0
P
or
aging.
e 1~8
ging as
ere are will be
r Call
et.
35
cted Call Pickup
e Directed Call Pickup to intercept a call to a rker’s extension:
ick up the handset or press the Speaker key.
ial **.
ial the number of extension whose call you want intercept.: If more than one call is coming in, the system
sets the priority for which call it answers first.
GINGake an Internal Page announcement:
ress the zone’s Internal Paging key [Code 21, 1~64 for zones (00 for All Call)].
-OR-
ress the Speaker key or lift the handset.
2. Dial 701 and the Paging Zone number (0~9 00~64).
Note: Dialing 0 or 00 calls All Call Internal P
3. Dial *1 and the Combined Paging Group codor 0 (for Internal/External All Call).
Note: The display indicates the Combined Paan External Page.
Note: If the Internal Page Zone is busy or if thno extensions in a page group, the pageannounced as an External Page only.
4. Make an announcement.
5. Press the Speaker key to hang up.
To Page an External Zone:
1. Press the External Paging key (Code 19 foExternal Paging zones or 20 for External AllPaging).
2. Make the announcement.
-OR-
Press the Speaker key or pick up the hands
Group No.2-14 THU 4:32PM
ICM DIAL 123456782-14 THU 4:32PM
TALKING TO STA 123456782-14 THU 4:20PM
Conf
GROUP No.2-14 THU 4:32PM
PAGE EXT GROUP2-14 THU 4:32PM
Do
Do
Note
Note
3. M
Mee
To jo
1. P
2. D
sion is
kup e
et.
~8).
36
-OR-
ial 703 and the External Paging Zone code (1~8 r 0 for All Call).
-OR-
ial *1 and the Combined Paging Group code (1~8 r 0 for Internal/External All Call).: The display indicates the Combined Paging as
an External Page.
: If the Internal Page Zone is busy or if there are no extensions in a page group, the page will be announced as an External Page only.
ake the announcement.
t Me Answer
in a Meet Me Internal Page:
ress the Speaker key or pick up the handset.
ial 763 (if your extension is in the zone called).
-OR-
Dial 764 and the zone number (if your extennot in the zone called).
-OR-
Press the Meet Me Conference/Paging Pickey (Code 23) if your extension is in the zoncalled.
Note: You connect to the other party.
3. Converse.
To join a Meet Me External Page:
1. Press the Speaker key or pick up the hands
2. Dial 765.
3. Dial the announced External Paging Zone (0Note: You connect to the other party.
BACKGROUND MUSICTo turn Background Music on or off:
1. Press the Speaker key.
2. Dial 725.
3. Press the Speaker key to hang up.
ZONE2-14 THU 4:20PM
PAGE EXT Group2-14 THU 4:20PM
B.G.M. ON2-14 THU 4:20PM
CA
Call
Forw
To S
1. L
2. D
3. D
4. RNote
To C
1. L
2. D
3. R
ber of
4.
.
able
37
LL FORWARDING
Forwarding All Calls (CF/A)
ards all calls immediately.
et:
ift Handset and press CF/A Key or dial 741.
ial 1 to Set..
ial destination number.
eplace Handset.: Your Call Forwarding Programmable
Function Key flashes.
ancel:
ift Handset and press CF/A Key or dial 741.
ial 0 to Cancel.
eplace Handset.
Note: .Your Call Forwarding ProgrammableFunction Key goes OFF.
Call Forwarding Busy/No Answer (B/NA)
Forwards all calls on busy or after a preset numrings.
To Set:
1. Lift Handset and press B//NA Key or dial 74
2. Dial 1 to Set.
3. Dial destination number.
4. Replace Handset.Note: Your Call Forwarding Programmable
Function Key flashes.
To Cancel:
1. Lift Handset and press B/NA Key or dial 744
2. Dial 0 to Cancel.
3. Replace Handset.Note: Note: Your Call Forwarding Programm
Function Key goes OFF.
1:SET 0:CANCELCF-ALL
CF-ALL
CF-ALL
92142622000
1:SET 0:CANCELCF-BNA
12345678CF-BNA
Call
Ring
To S
1. L
2. D
3. D
4. RTo C
1. L
2. D
3. 0
4. R
SELMETo se
1. P
2. D
hrough
pend
with ). You
#” to:eeting is
r
turning)
o.)
turning)
turning)
turning)
re
turning)
38
Forwarding Both Ring
s both extensions.
et:
ift Handset and dial 745.
ial 1 to Set.
ial destination number.
eplace Handset.ancel:
ift Handset at forwarding extension and dial 745.
ial
to Cancel.
eplace Handset.
ECTABLE DISPLAY SSAGINGlect a message:
ress the Speaker key.
ial 798 (Code 18 + 01~20).
3. Use VOL UP or VOL DOWN keys to scroll tthe messages.
4. For messages 1~8 and 10, enter digits to apthe message, if needed.
Note: You can append messages 1~8 and 10 digits (e.g. the time when you get backenter the time in 24-hour format.
5. Press Speaker to hang up.
12345678CF-Both Ring
No. Message Change “
1 IN MEETING UNTIL ##:## Time (when mdone)
2 MEETING ROOM - ####### Room name oextension
3 COME BACK ##:## Time (when re
4 PLEASE CALL ########### 11 digits (Tel. N
5 BUSY CALL AFTER ##:## Time (when re
6 OUT FOR LUNCH BACK ##:## Time (when re
7 BUSINESS TRIP BACK ##:## Date (when re
8 BUSINESS TRIP ########## 10 digits (whereached)
9 GONE FOR THE DAY
10 ON VACATION UNTIL ##:## Date (when re
11~20 MESSAGE 11~20
STA 12345678IN MEETING UNTIL 08:48
List Dir ICM Prog
Note
Note
To ca
1. P
2. D
3. P
STATo ex
1. P
2. Da
3. Da
4. Dto
n tone pleted”.
runk
e digits stem
also be
~9
it you
39
: Intercom calls to extensions with Selectable Display Messaging set will receive a DND signal and receive the display message on their telephone’s display instead of ringing the display.
: To allow calls to ring through and have the message displayed on the calling extension’s display, cancel DND by pressing the DND key + 0 (DND key (Code 03).
ncel a message:
ress the Speaker key.
ial 798 (Code 18+).
ress Speaker to hang up.
TION RELOCATIONchange two terminals:
ick up the handset or press the Speaker key.
ial the Extension Data Swap Service Code – not ssigned at default.
ial the Extension Data Swap Password – not ssigned at default.
ial the extension to be swapped with or relocated .
5. When successfully completed, a confirmatiowill be heard and the display will show “com
6. Press the Speaker key twice.
ACCOUNT CODE ENTRYTo enter an Account Code any time while on a tcall:
The outside caller cannot hear the Account Codyou enter. You can use this procedure if your syhas Optional Account Codes enabled. You may able to use this procedure for incoming calls.
1. Dial *.
-OR-
Press your Account Code key (Code 50).
2. Dial your Account Code (1~16 digits, using 0and #).
Note: If Account Codes are hidden, each digdial shows as a “*” character on the telephone’s display.
3. Dial *.
-OR-
Press your Account Code key (Code 50).
CANCEL2-14 THU 4:20PM
Enter Account CodeLINE 001
Conf Rpt Sav Trf
To ennum
If youuse tyou cpromthis pCodeenabyour
1. ANote
2. D
P
3. Da
Note
4. D
D
al the er an on
ON
e *10).
ervice
is
40
ter an Account Code before dialing the outside ber:
r system has Forced Account Codes, you must his procedure. If it has Verified Account Codes, an use this procedure instead of letting the system pt you for your Account Code. You may also use rocedure if your system has Optional Account s. If your system has Verified Account Codes led, be sure to choose a code programmed into
Verified Account Code list.
ccess trunk for outside call.: You can access a trunk by pressing a Line key
or dialing a code (except 9).
ial *.
-OR-
ress your Account Code key (Code 50).
ial your Account Code (1~16 digits, using 0~9 nd #).: If you make an incorrect entry, your system
may automatically alert the operator. If Account Codes are hidden, each digit you dial will show as a “*” character on the telephone’s display.
ial *.
-OR-
ial the number you want to call.
Note: If you hear “stutter” dial tone after dinumber, ARS is requesting that you entAutomatic Route Selection AuthorizatiCode.
AUTOMATIC CALL DISTRIBUTI(ACD)
Agent Log In
To log in:
1. Press the ACD LOG IN/LOG OUT key (Cod
-OR-
Press the Speaker key and dial the Log In SCode (Default *5).
2. Dial the log in code (up to 20 digits).Note: This step is not required if the ID code
disabled.
12345678 STA 12345678WAIT ACD LOGIN G:01
List Dir ICM Prog
12345678 STA 12345678Group G:01
(1:Yes; 0:No)ACD LOGOUT?
AIC
To lo
1. P
Ps
2. DNote
3. Dd
Note
Disp
Disp
e *10).
In
ur
s.
uired.n):
e *10)
In
out.
e key
12
L
12
L
41
Agent Log In
g in:
ress the ACD LOG IN/LOG OUT key (Code *10).
-OR-
ress the Speaker key and dial the AIC Log In ervice code – not assigned at default.
ial the log in code (up to 20 digits).: This step is not required if the ID code is
disabled.
ial the Agent Identity Code (AIC – up to four igits).
: The ACD LOG IN/LOG OUT key lights.
lay before Agent login
lay after Agent login
Multiple AIC Agent Log InTo log in:
1. Press the ACD LOG IN/LOG OUT key (Cod
- OR –
Press the Speaker key and dial the AIC Logservice code -not assigned at default.
2. Dial 0 to cancel the log out option.
3. Dial the Agent Identity Code (AIC) (up to fodigits).
Note: The ACD LOG IN/LOG OUT key light
4. Repeat steps 3 and 4, if more log ins are reqTo log out (for single or multiple agent AIC log INote: All AIC log in become logged out.
1. Press the ACD LOG IN/LOG OUT key (Cod+ 1 to accept.
2. Press the Speaker key and dial the AIC Logservice code – not assigned at default.
Note: The ACD LOG IN/LOG OUT key goes
Rest Mode
To set the manual Rest Mode:
1. From an idle state, press the ACD Rest Mod(Code *13).
2-15 FRI 11:02PM 345678 STA 12345678 ist Dir ICM Prog
2-15 FRI 11:02PM 345678 Login ist Dir ICM Prog
Input AIC
List Dir ICM Prog
Note
Note
To ca
1. PNote
Que
Whe
1. FD
.
Note
ressed, p is an 1 is
de, the p is
roll ACD
e to an
placed ed out alarm
rn the
Gr12
L
Gr
L
42
: The ACD Rest Mode key lights. If the Rest Mode key is pressed while the agent is on an active call, the key will flash until the agent hangs up.
: This operation is not available for the System Supervisor.
ncel the manual Rest Mode:
ress the ACD Rest Mode key (Code *13).: The ACD Rest Mode key light goes off.
ue Status Display
n Logged Into ACD Group:
rom an idle state, press the Queue Status isplay key (Code *19)
: The display indicates the number of calls in queue, the trunk name, and the length of time the call has been waiting.
Note: When the Queue Status Display key is pthe queue status of the extension’s groudisplayed. When the extension is not inACD group, the Queue Status of groupdisplayed instead.
Note: When an agent logs in using an AIC coQueue Status of the default ACD groudisplayed.
2. Press Volume Up and Volume Down to scthrough the Queue Status Displays of all theGroups.
3. Press the CLEAR key to return the telephonidle state.
When Logged Out of ACD Group:
When ACD agents are logged out and a call is into the ACD queue, the telephones of the loggagents will display the Queue Status and hear theaccording to the settings defined in system programming.
Pressing the Queue Status Display key will retutelephone to idle until the timer expires again.
Answering a Call Using a Headset
1. Press the Headset key to answer.
2. Converse.
3. Press the Headset key to hang up.
oup No: 01 345678 OFF DUTYist Dir ICM Prog
oup No: 01 0----------------- 00:05 ist Dir ICM Prog
UsinACD
1. WF
2. PNote
Note
Stat
To sttelep
1. P
2. D
3. Dp12::0
4. D
5. Dd
Note
6. P
ialing
Ê ì ó
red if eeded
Space.
int of ght
int of ght r, this e).
43
g the Headset with Automatic Answer for Agents:
ith the multiline terminal in an idle state, press the eature key.
ress the HEADSET key (Code 05).: The Headset key blinks when Automatic
Headset is activated.
: To cancel Automatic Headset, repeat these steps.
ion Speed Dial – Dial Access
ore a Station Speed Dialing number (display hones only):
ress the Speaker key.
ial 755.
ial the Station Speed Dial buffer number to be rogrammed (0~9). = Station Speed Dial buffer 1 = Station Speed Dial buffer 2
= Station Speed Dial buffer 10
ial the Access Code (e.g., 9) – if required.
ial telephone number you want to store (up to 24 igits including 0 for outside line).: Valid entries are 0~9, # and *. To enter a pause,
press MIC. To store a Flash, press Recall.
ress Hold.
7. Enter the name associated with the Speed Dnumber (display telephones only):
Use this keypad digit....
Key for Entering NamesWhen you want to....
1 Enter characters:
1 @ [ ¥ ] ^ _ ` { | } Æ ¨ Á À Â Ã Ç É
2 Enter characters: A-C, a-c 2
3 Enter characters: D-F, d-f, 3
4 Enter characters: G-I, g-I, 4
5 Enter characters: J-L, j-l, 5
6 Enter characters: M-O, m-o, 6
7 Enter characters: P-S, p-s, 7
8 Enter characters: T-V, t-v,8
9 Enter characters: W-Z, w-z,9
0 Enter characters:
0 ! “ # $ % & ’ ( ) ô Õ ú ä ö ü á å è
* Enter characters:
+ , - . / : ; < = > ? B E ó S ¢ £
# # = Accepts an entry (only requitwo letters on the same key are n– ex: TOM). Pressing # again =
Conf Clears all the entries from the pothe flashing cursor and to the ri(used when entering the Name).
Exit Clears all the entries from the pothe flashing cursor and to the ri(used when entering the Numbeclears both the number and nam
8. P
9. P
Line
The allow
To PKey:
1. P
2. D
3. P
4. Dd
5. P
Note
Note
ta
r any igits)..
01-20)
44
ress Hold.
ress the Speaker key to hang up.
Keys/Programmable Function Keys
following functions can be assigned to Line Keys if ed by Class of Service.
rogram a Line key as a Programmable Function
ress the Speaker key.
ial Service Code 751.
ress the Line Key to be programmed.
ial the code for the desired feature plus additional ata if required.
ress Speaker to hang up.
1: Code 00 will erase the function from the key.
2: In some cases, the Hold key needs to be pressed before pressing the Speaker key.
Function Number Function Additional Da
00 Not Defined
01 DSS / One-Touch
Extension number onumbers (up to 24 dPress HOLD to write
02 Microphone Key (ON/OFF)
03 DND Key
04 BGM (ON/OFF)
05 Headset
06 Transfer Key
07 Conference Key
08 Incoming Call Log
09 Day/Night Mode Switch Mode Number (1-8)
10 Call Forward – Immediate
11 Call Forward- Busy
12 Call Forward – No Answer
13 Call Forward – Busy/No Answer
14 Call Forward – Both ring
15 Follow Me
16 --Not Used--
17 --Not Used--
18 Text Message Setup Message Numbers (
34
35
FuNu
r Voice
ta
45
19 External Group Paging
External Paging Number (1-8)
20 External All Call Paging
21 Internal Group Paging
Internal Paging Number (01-64)
22 Internal All Call Paging
23 Meet-Me Answer to Internal Paging
24 Call Pickup
25 Call Pickup for Another Group
26Call Pickup for SpecifiedGroup
Call Pickup Group Number
27Speed Dial – Common / Private
Speed Dial Number (Common / Private)
28 Speed Dial –Group Speed Dial number (Group)
29 Repeat Redial
30 Saved Number Redial
31 Memo Dial
32 Meet – Me Conference
33 Override (Off-Hook Signaling)
Break – In
Camp On
nction mber Function Additional Data
36 Step Call
37 DND / FWD Override Call
38 Message Waiting
39 Room Monitoring
40Handset Transmission Cutoff
41 Buzzer Extension Number
42 Boss – Secretary Call Extension Number
43 Series Call
44 Common Hold
45 Exclusive
46 Department Group Log Out
47 Reverse Voice over Extension Number
48 Voice Over Extension Number
49 Call Redirect Extension Number oMail Number
50 Account Code
51 General Purpose Relay Relay No (0, 1-8)
52
Automatic Answer with Delay Message Setup
Function Number Function Additional Da
FuNu
r Pilot
r Pilot
ing
200)
ta
46
53
Automatic Answer with Delay Message Start
54External Call Forward by Door Box
55 Extension Name Change
56 General Purpose LED Operation
57 General Purpose LED Indication
58
Automatic Transfer at Department Group Call
Extension Group Number (1-8 or 01-64)
59Delayed Transfer at Department Group Call
Extension Group Number (1-8 or 01-64)
60DND at Department Group Call
Extension Group Number (1-8 or 01-64)
61 --Not Used--
62 --Not Used--
63Outgoing Call Without Caller ID (ISDN)
64 --Not Used--
65 --Not Used--
66 CTI
nction mber Function Additional Data
67 --Not Used--
68 --Not Used--
69 --Not Used--
70 --Not Used--
71 --Not Used--
72 Keypad Facility Key
73 Keypad Hold Key
74 Keypad RETRIEVE Key
75 Keypad Conference Key
76 --Not Used--
77 Voice Mail (In-Skin)
Extension Number oNumber
78Conversation Recording – Voice Mail
79Automated Attendant (In-Skin)
Extension Number oNumber
80 Tandem Ringing1=Set0=Cancel ExtensionNumber to Tandem R
81Automatic Transfer to Transfer Key
Trunk Line No. (001-
Function Number Function Additional Da
82
FuNu
47
Dterm IP Call Log
83Conversation Recording Function (VMSU)
0=Pause1=Re-recording2=Address3=Erase4=Urgent Page
84 Drop Key
85 Directory Dialing
86 Private Call Refuse
87 Caller ID Refuse
88 Dial-In Mode Switching
89 --Not Used--
90 --Not Used--
91 Live Recording Key
94 Call Attendant
9797: Doorphone (1-8:Doorphone No.)
nction mber Function Additional Data
48
This page is for your notes.
5This Seriea cal
Direcuser
AFMDD
49
. DIRECTORY OPERATIONchapter explains the Directory function of DT s. By using Directory function, the user can make l with simple operation.
tory function can register up to 500 records. The can add/view/edit/delete these records.
dd New Dataind Registered Dataake a Call From Directoryelete All Directory Dataelete Specific Directory Data
AddSTE
STE
STE
STE
r to beial pad.
, press
desired
ated in
display. Press
[D
[D
[D
50
New DataP 1: Press Menu key. The menu screen is
displayed in LCD.
P 2: Select 2. Directory by using Cursor Key,Digit Key (2) or Softkey. (DT7XX menushown)
P 3: Select 1. REGIST by using Cursor Key, DigitKey (1) or Softkey.
P 4: Select Name or Telephone Number by usingAlpha or Num Softkey to toggle between thetwo.
STEP 5: Enter a name or telephone numberegistered in the directory using the d
STEP 6: After entering the name or telephonethe Hold key.
STEP 7: The following list appears. Select a group by entering a number.
STEP 8: Enter the telephone number as indicthe display and press the Hold key.
STEP 9: Enter a desired Memory ID.
STEP 10: After entering the Memory ID, the goes back to the main directory screenexit to go back to the main screen.
irectory]
Personal
irectory]
irectory]
FinSTE
STE
STE
Note
llowing
NAME,d as a
ist
each
ne
y ctory.
51
d Registered DataP 1: Press Menu Key. The menu screen is
displayed in the LCD. (DT7XX menu shown)
P 2: Select 2. Search by using Cursor Key, DigitKey (1) or Softkey.
P 3: Select MENU to search.
: The display will show No TELBK Data if there are no entries to review.
STEP 4: Select a search method from the folist.
STEP 5: The following is an example when GRP, NUM, and MEM are selectesearch.
Search Method Description
1. Name Search data from the name lregistered in the directory.
2. Group Display the lists registered togroup (01~20 groups).
3. Tel NumberSearch data from the telephonumber list registered in the directory.
4. Memory ID Search data from the memornumber registered in the dire
52
MakSTE
The
STE
Note
ess thee data.
displayirectory
ata iss:
[D
[D
53
e a Call From DirectoryP 1: Display the detailed data for a target party
(see Find Registered Data).
following display is an example of dial by name.
P 2: Lift handset, press the Speaker key or pressthe Dial Softkey while displaying the detaileddata for target party on LCD.
: If multiple telephone numbers are assigned into a target party, a call is made to the first telephone number.
Delete All Directory DataSTEP 1: Display the main directory screen.
STEP 2: To delete all the registered data, prEnter Key or 4: Softkey to delete all th
Below is a sample display of a deleted number.
STEP 3: After 4-digit password is entered, asks if you want to delete all the Ddata. To delete, press Yes.
STEP 4: After the appropriate Directory ddeleted, the display changes as follow
Name:Abe Shintaroetail]
Name:Abe Shintaroetail]
Name:Abe Shintaro[Detail]
Name:Abe Shintaro[Detail]
Name:Abe Shintaro[Detail]
DelSTE
STE
SeleusingThe Sele
STE
STE
ata is:
ppears.[D
[D
[D
54
ete Specific Directory DataP 1: Display the detailed data for a target party
(see Find Registered Data).
P 2: Press Menu Key. The display changes asfollows:
ct a search method to be deleted. Select one by the Cursor key or Softkey.
example below displays a specific group deleted. ct Group 01.
P 3: Select 1: NEC.
P 4: Press the DEL Softkey to delete theappropriate Directory data.
STEP 5: After the appropriate Directory ddeleted, the following display appears
STEP 6: The following confirmation message airectory]
irectory]
irectory]
[Directory]
[Directory]
6This Seriemake
The The
VMSD
55
. CALL HISTORY OPERATION
chapter explains the Call History function of DTs. By using the Call History function, the user can a call with a simple operation.
Incoming Call History can register up to 50 records.Outgoing Call History can resister up to 10 records.
iew Call Historyake a Call From Call Historytore Call History Data to Speed Dialelete Call History Data
VieSTE
STE
STE
In th
call is
former
” will
56
w Call HistoryP 1: Press Menu Key. The menu screen is
displayed in the LCD.
P 2: Select 1. History by using Cursor Key, DigitKey (1) or Softkey. (DT7XX menu shown)
P 3: Select an item from the following histories, byusing the Softkey.
is example, 1. CID is selected.
STEP 4: The detailed information of the lastdisplayed.
Note: Use the Cursor key to display the next/records.
Note: If no history data is saved, “LIST ENDbe displayed on LCD.
MaSTE
STE
Note
targetll Fromxample.
ing thetarget
ges as
l bin ored Dialephone
[M
57
ke a Call From Call HistoryP 1: Display the Call History data of the target
telephone number referring to Make a Callfrom Call History. The following is an examplewhen the history of Caller ID is displayed.
P 2: Lift the handset, press the Speaker key whiledisplaying the call history information for thetarget telephone number on the LCD.
: While the call history data is displayed, the user cannot make a call by dialing a telephone number.
Store Call History Data to SpeedDialSTEP 1: Display the Call History data of the
telephone number (see Make a CaCall History). The following is an ewhen the history of a call is displayed
STEP 2: Press the Store Softkey while displaycall history information for the telephone number. The display chanfollows:
STEP 3: Select STA to store in a Speed Diaselect SPD to store in a System Spebin. Select TELBK to store in a TelBook.
issed]
Ken KobusTel:7205
DelSTE
STE
STE
STE
r All to
58
ete Call History DataP 1: Press the Menu key. The menu screen is
displayed in the LCD.
P 2: Select 1. Call History by using the Cursor Key, Digit Key (1), or Softkey. (DT7XX menu shown)
P 3: Select CID Softkey.
P 4: Select DEL Softkey.
STEP 5: Select One to delete a single call odelete all call history.
[Menu]
NEC Australia Pty LtdINT-2078 (UNIV)