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NE-F900 Series trainingNE-F900 Series training
Slide in Range
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Warranty & Specifications
Features & Precautions
Fast Track & Ordering Parts
Diagnostic Mode
Disassembly & Troubleshooting
Table of Contents
• ALL Warranties are subject to change, always verify. • 1 Year Parts & Labor Base Warranty.• Some items may have longer Warranties, Check Owners
Manual or 800-SAMSUNG – Range 5 years on Glass Cooktop and Radiant Surface
Units • No Damage Warranty, Consumer or Stock• One Year, One Call for Consumer Education• Stock Repair, 18 months from date of manufacture• One Stock Repairs allowed under Warranty
Warranty
Specifications
Large Capacity
Self clean and Steam clean
Touch control
Different pot size Burner
Flexcook Zone
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New Design
Model New(NE58F9710WS) New(NE58F9500SS)Category Convection Convection
Overall Width 30” 30”
Installation type Slide in Slide in
Color availability STS STS
Control Oven Touch Touch
Cook top Knob Knob
Display VFD VFD
Electronic clock Yes Yes
Control lock capability Yes Yes
Audible preheat signal Yes Yes
Cook top Material Ceramic glass Ceramic glass
# of element 5 5
Power LR 7” – 1,800W 6” – 1,200W
RR 6” – 1,200W 6” – 1,200W
CR Warming Center(100W) Warming Center(100W)
LF 7” – 1,800W 9” – 3,000W
RF 12” – 3,000W 12” – 3,000W
Specification
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Model New(NE58F9710WS) New(NE58F9500SS)Oven Capacity(cu.ft) 5.8 5.8
Broil element 4,200 watts 4,200 watts
Bake element 3,000 watts 3,000 watts
Convection system Yes Yes
Convection element Yes(1,250W/240V) Yes(1,250W/240V)
# of Racks 3 3
Interior oven light 120V,40 watts 120V,40 watts
Cleaning Pyrolytic & Steam Pyrolytic & Steam
Drawer Type Warming drawer NA
Element 600 watts NA
Warming rack No No
Dimensions(inch)
Oven interior (W x H x D) 25 x 21 8/1 x 19 25 x 21 8/1 x 19
Exterior - Width31 (Cook top) : 787mm29 4/5 (Body) : 757mm
31 (Cook top) : 787mm29 4/5 (Body) : 757mm
Exterior - Height 36 (cook top) : 913mm 36 (cook top) : 913mm
Exterior - Depth26 3/10 (Door), : 667.7mm28 3/5 (with handle) : 727.7mm
26 3/10 (Door), : 667.7mm28 3/5 (with handle) : 727.7mm
Net weight : Lbs (Kg) 209 lbs (95Kg) 190.6 lbs (86.5Kg)
Power Rating(240V 60Hz)Range : 5,400W
Cook top : 8,600WRange : 4,700W
Cook top : 8,500W
Specification
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Features & Precautions
Oven Features
1. Left Front : 7”, 1,800W (Bridge)
2. Left Rear : 7” , 1,800W
3. Right Front : 6”/9”/12” , 3,000W
4. Right Rear : 6” , 1,200W
5. Warming Center : 100W
6. Hot surface indicator
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Features & Precautions
Control Panel / Cook Top Features
Common functions1. DISPLAY: Shows the time of day, oven temperature,
whether the oven is in the bake, broil or self-cleaning mode, and the time set for the timer or automatic oven operations.
2. TIMER ON/OFF: Use to set or cancel the minute timer. The minute timer does not start or stop cooking.
3. COOKING TIME: Press and then use the number pad to set the amount of time you want your food to cook. The oven will shut off when the cooking time has run out.
4. DELAY START: Press to set the oven to start and stop au-tomatically at a time you set. (Bake, Conv.bake /Roast, Cooking Time, and self clean only.)
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5. CLOCK : Use to set the time of day.6. OPTION : Use to bring up the user preference menu in the display.7. LAMP : Press to turn the oven light on or off.8. OVEN OFF : Press to cancel all oven operations except the clock and timer.9. CONVECTION BAKE : Use to select the Convection bake function of the oven.10. CONVECTION ROAST : Use to select the Convection roast function of the single or upper oven.11. BAKE : Used to select the bake function of the single or lower oven. ( F97)12. BROIL : Used to select the broil function of the single or upper oven. ( F97)13. FAVORITE COOK : Use to save or recall a favorite cooking mode.14. TEMP PROBE : Use to activate the temp probe mode.15. KEEP WARM : Use to select the keep warm function of the single oven to keep cooked foods warm.16. SELF CLEAN : Use to select the Self-cleaning function of the single oven.17. HEALTHY COOK : Press to recall the healthy cook recipe setting of the oven.18. BREAD PROOF : Use to select the Bread proof function.19. STEAM CLEAN : Use to select the steam cleaning function of the single oven.20. HI+/LO- : Use to raise or lower the temperature and times.21. NUMBER PAD : Use to set any function requiring numbers such as the time of day on the clock, the timer, the oven temperature,
the start time and length of operation for timed baking.22. CLEAR : Use to cancel previously entered temperature or times.23. OVEN START/SET : Use to start any cooking or cleaning function in the oven.24. CONTROL LOCKOUT : Use to disable all oven function.25. TOUCH TO WAKE-UP : Press to activate button on display.
Features & PrecautionsControl Panel / Oven Fea-
tures
Features & Precautions
Features & Precautions
Features & Precautions
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Features & Precautions
Cooling Fan / Main Cooling Motor
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Fast Track & Ordering Parts
Download from GSPN
Fast Track
Component Layout
Fast Track
EXAMPLE ONLY!!!This fast track does not pertain to this
model
Schematic / Component Test Chart
Component Voltage Wattage Ω @ Room Temp Component Voltage Wattage Ω @ Room TempLR 240vac 1200 45Ω~50Ω Broil 240vac 3400 W 16 ~ 18ΩRR 240vac 1200 45Ω~50Ω Bake 240vac 2400 W 23 ~ 25ΩLF 240vac 2500 21Ω~25Ω Broil 240vac 3800 W 13 ~ 16Ω
RF or LF Dual 240vac 1200/2500 45Ω~55Ω/23Ω Bake 240vac 3000 W 26 ~ 30ΩRF Triple 240vac 1100/2200/3000 53Ω/26Ω/19Ω Convect 240vac 800 W 70 ~ 73ΩRC Warm 240vac 100 570Ω~580Ω Warm Dr 120vac 600 W 22 ~ 25Ω
Component Voltage Wattage Ω @ Room Temp Degree ºF Ω Degree ºF ΩLR 240vac 6”-1400/2000 0.01~1Ω 0 932.12 104 1151.38RR 240vac 7”-1800/2600 0.01~1Ω 14 961.86 113 1170.17LF 240vac 11”-2400/3700 0.01~1Ω 23 980.95 122 1188.93RF 240vac 6”-1400/2000 0.01~1Ω 32 1000 212 1374.93
41 1019.02 302 1558.01Door Lock Mtr 120vac 1750 ~ 1850Ω 50 1038.02 392 1738.06
Conv Fan 120vac 20 ~ 30Ω 59 1056.99 482 1915.39
Sub Fan 120vac 85 ~ 100Ω 68 1075.92 572 2089.69
Cooling Fan 120vac 29.7Ω 77 1094.83 662 2261.07
120vac (Wht) 75 ~ 80Ω 86 1113.71 752 2429.52
13.5vac (Red) 1.8~2.2Ω 95 1132.56 842 2595.05
8vac (Yel) 0.8~1.2Ω 932 2757.65
Induction Elements
Low Voltage Transformer
Components
Electric Range Components
Oven Temp Sensor Resistance Chart
Burner Elements Oven Elements
E28 Sensor Er-ror
Induction the same
Fast Track
Component Test Chart
Fast Track
EXAMPLE ONLY!!!This fast track does not pertain to this
model
Diagnose with Error codes
Always look for a “Version Number” on all products, if you are looking up parts.Always get the Serial Number on all prod-
ucts. There are “Running Changes” that have
“Bulletins” referring to part number changes at a production Serial Number. ”
Ordering Parts
Critical Parts Look-Up
Many Ranges have Version changes, this must be checked before troubleshooting or ordering parts
Ordering Parts
Diagnostic Mode
There is a error code and two kinds of error codes. Possible error codes during use can be checked before service.
1. Touch ‘Clock’ key.
2. Touch a number ‘1,2,3,4’ keys.
3. Touch ‘Oven Start / Set’ key.
4. Touch ‘ Favorite Cook’ and ‘Wake-up’ keys at the same time for 3 seconds. Error codes are displayed.
5. Touch number ‘0’ key, the last 5 error codes can be checked. But, if the oven turns off, the stored error codes are deleted.
6. Touch ‘Oven Off’ key to return to normal display mode.
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Entering Diagnostic Mode
Front Display Panel
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Disassembly & Troubleshooting
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Sub PCB
Sub PCB
Disassembly & Troubleshooting
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TE400 CN400 CN200 CN502
TE400 This is connector which is connected with Main PCB to communicate.
CN400When do micom revision, connect to micom writer.(No connection at normal times)
CN200When do micom revision, connect to micom writer.(No connection at normal times)
CN502 This is connector which is connected with cooktop and Main cooling motor.
COOLING MOTOR and Fan
Sub PCB & Cooling Fan
Disassembly & Troubleshooting
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TCO
Disassembly & Troubleshooting
Access to Main PCB
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Disassembly & Troubleshooting
CN101 This is to supply power with SMPS.
CN201 This connector is used to communicate with the Sub PCB
CN202 When do micom revision, connect to micom writer. And this connector which is con-nected with Touch PCB to communicate.
CN301 This connector which is connected with oven sensor.
CN401 This is connector which is connected with Door plunger switch and Door lock switch, partition switch.
CN501 This connector which have Door plunger switch, upper lamp andrelay of upper convection fan connected.
CN502 This connector which have lower lamp and relay of lower convection fan connected.
RY-SourceRelay(RY501)
This is relay which control source of DLB,BAKE,BROIL, W/Drawer relay.
DLB Relay(RY502) Circuit is designed to have broil relay or convection relay worked after DLB relay isbeing worked by Double line break. (It will not be problem with reversing the order ininserting Red)
Broil Relay(RY503),Bake Relay(RY504),
Convection Relay(RY505)
Broil relay(Ry503), Bake relay(Ry504), convection relay(Ry505) will be on-offworking by mi-com signal after DLB relay is worked.(Broil relay : It will not be problem with reversing the order in inserting Brown)(Bake relay : It will not be problem with reversing the order in inserting Blue)
W/Drawer Relay(RY506)
This is relay to control Warming Drawer-Heater.
IC102 This is to supply DC 12V with main PCB by voltage regulator. 27
Main Board Connector Lay-out
Disassembly & Troubleshooting
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Disassembly & Troubleshooting
• Measure the state of micro switch and motor after taking off harness from the heater.• Check whether the lock works normally by pressing Cooking Time and Delay Start at the same time for 3 seconds.
* Lock motor Resistance : 2500 ~ 2700Ω Voltage : 120V* Micro switch COM-NO• Replace or repair if harness is loose or disconnected.
Failure code CAUSE SOLUTION
E-0E Door locking error
*Control lockout (press Cooking Time and Delay Start pads at the same time for 3 seconds.)
When 1 minute elapsed, the range will display “E- 0E” after the buzzer beeps 10 times if locking occurs continually, or if the door lock is not working during self-cleaning or steam is being operated.
OVEN DOOR LATCH
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Disassembly & Troubleshooting
• Measure resistance of the heater after removing the wiring harness from heater.• Measure voltage at heater’s terminal after pressing the bake function key-pad.(Make sure that voltage is measured for more than 1 minute because the heater cycles on-off when working. Measuring a voltage merely verifies that the main PCB is working, not the heater.)
* Approx : 26 ~ 30Ω (at the room temperature)* Terminal voltage of bake heater : AC 240V* Replace or repair harness
BAKE HEATER
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Disassembly & Troubleshooting
• Measure the resistance of the heater after re-moving the wiring harness from the heater.• Measure voltage at the heater’s terminal after pressing broil function on the keypad.
* Approx : 13 ~ 16Ω (at the room temperature)* Terminal voltage of Broil heater : AC 240V* Replace or repair harness
BROILER HEATER
Measuring the voltage at the heating element will only verify that the main board is outputting the voltage, not that the heater is working
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Disassembly & Troubleshooting
Broil Element WireHow do you fix?
Disassembly & Troubleshooting
• Measure the resistance of the heater at the terminal after removing the wires from the heater.• Measure the voltage at the heater’s terminal after turning on the oven by pressing the convection bake function on the keypad.
Make sure that voltage is measured for more than 1 minute because the heater cycles on-off when working.
• Approx : 70 ~ 73Ω • Terminal voltage of convection heater : AC 240V* Replace or repair harness* Replace or repair sub PCB
CONVECTION HEATER
Measuring the voltage at the heating element will only verify that the main board is out-putting the voltage, not that the heater is working 33
Disassembly & Troubleshooting
Degree ºF Resistance Ω
0 932.12
14 961.86
23 980.95
32 1000.00
41 1019.02
50 1038.02
59 1056.99
68 1075.92
77 1094.83
86 1113.71
95 1132.56
104 1151.38
113 1170.17
122 1188.93
212 1374.93
302 1558.01
392 1738.06
482 1915.39
572 2089.69
662 2261.07
752 2429.52
842 2595.05
932 2757.65
1000 2878.57
OVEN TEMPERATURE SENSOR
Temperature / Resistance Chart
The oven sensor is considered to be open if it measures > ~2950Ω
The oven sensor is con-sidered to be shorted if it
measures < ~930Ω
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Disassembly & Troubleshooting
TEMPERATURE SEN-SOR
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Failure code CAUSE SOLUTION
E-27Oven sensor open
(when it measures > ~2950Ω)
1. Disconnect power. Open the back covers.2. Disconnect the sensor harness and mea-
sure the sensor resistance: ~1080Ω at room temperature
3. If there is no problem with the oven sensor, check whether there is a damaged connector or wire harness.
E-28Oven sensor shorted.
(when it measures < ~930Ω)
Disassembly & Troubleshooting
Partition Switch
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* Measure the state of partition
switch after taking off harness.
Partition Switch
Resistance : 1750 ~ 1850Ω
* Replace or repair if harness has
been loosen or disconnected
Disassembly & Troubleshooting
• Measure the resistance of the heating element after taking off harness from heater.• Measure the terminal voltage of heater after turning on the oven by pressing the warming drawer keypad.
* Approx : 22 ~ 25Ω (at the room temperature)* Terminal voltage of Drawer heater : AC 120V* Replace or repair harness* Replace or repair sub PCB
WARMING DRAWER HEATER
Measuring the voltage at the heating element will only verify that the main board is out-putting the voltage, not that the heater is working
Disassembly & Troubleshooting
CONVECTION ELE-MENT
Bracket convection heater
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Disassembly & Troubleshooting
Convection Fan : 20 ~ 30Ω* Terminal Voltage of Convection Fan : 120V