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NDX-AWP SERVICE – STRATEGY
TO BRAZIL
NDX-AWP SERVICE – STRATEGY TO BRAZIL
JOEL COSTA – Nordex–Acciona Windpower
CONTENT
1. NDX-AWP: YOUR STRONG ON-SITE PARTNER
2. OUR SERVICES AT A GLANCE
3. NDX-AWP SERVICE IN BRAZIL
4. SERVICE MAKES THE DIFFERENCE – OUR STRENGTHS
5. OUR ACHIEVEMENTS
CONTENT
1. NDX-AWP: YOUR STRONG ON-SITE PARTNER
2. OUR SERVICES AT A GLANCE
3. NDX-AWP SERVICE IN BRAZIL
4. SERVICE MAKES THE DIFFERENCE – OUR STRENGTHS
5. OUR ACHIEVEMENTS
Global presence & experience – more than 13.6 GW under Contract
NORTH AMERICA 1,800 MW
LATIN AMERICA 700 MW
BRAZIL 700MWTURKEY & MIDDLE EAST 1,400 MW
GERMANY 2,300 MW
CENTRAL EUROPE2,900 MW
NORTHERN EUROPE 2,500 MW
MEDITERRANEAN & SOUTH AFRICA 1,300 MW
s
INDIAOrder intake planned
for 2017
Strong Service Network
In the Regions
- Strong local Service
organizations
- Well-trained local technicians
- Local back offices
- Decisions can be taken
locally – in close cooperation
with our customer
At Headquarters
- Engineering support
- Fast supply of spare parts
- Management of technical
issues
- Ensure global quality
standards
- Cross-border best practice
sharing
Customer
CONTENT
1. NDX-AWP: YOUR STRONG ON-SITE PARTNER
2. OUR SERVICES AT A GLANCE
3. NDX-AWP SERVICE IN BRAZIL
4. SERVICE MAKES THE DIFFERENCE – OUR STRENGTHS
5. OUR ACHIEVEMENTS
THE SERVICE MAKES THE DIFFERENCE
1. Health, Safety & Environment concerns everybody: SAFETY FIRST !
2. Data Analysis: Permanent analysis of data on potential problems.
3. Quality: Local competence & hands–on experience.
4. Technology Management: Technical Support shortens unplanned downtimes.
5. Blade Service ensures highest possible yield: On-site & Headquarter support.
6. Spare Parts Management.
“Our aim is to ensure optimal performance of our turbines, limit downtime and keep the necessary
spare parts in stock.“
CONTENT
1. NDX-AWP: YOUR STRONG ON-SITE PARTNER
2. OUR SERVICES AT A GLANCE
3. NDX-AWP SERVICE IN BRAZIL
4. SERVICE MAKES THE DIFFERENCE – OUR STRENGTHS
5. OUR ACHIEVEMENTS
O&M NDX–AWP BRAZIL – Demand Growth
O&M Current Contracts – Wind Farm locations
SERVICE BRAZIL - Structure
SPARE PARTS & MATERIALS – Warehouse & Serv. Center
CENTRAL WAREHOUSE
FOR NE Wind Farms:
• Located in Mossoró / RN
• Building Area = 2.000 m2
& Offices Area = 600 m2
• Laboratory for
Components Maintenance
• Internet Infrastructure:
ready for local CECOER
CONTENT
1. NDX-AWP: YOUR STRONG ON-SITE PARTNER
2. OUR SERVICES AT A GLANCE
3. NDX-AWP SERVICE IN BRAZIL
4. SERVICE MAKES THE DIFFERENCE – OUR STRENGTHS
5. OUR ACHIEVEMENTS
NDX-AWP SERVICE: a Strong Partner at your side…
High level of SAFETY Standards!
Permanent on-site Technicians.
Preventive Maintenance Planning – close cooperation with focus on Availability.
Technical Support – Solutions for complex technical questions & SCADA System.
24/7 real-time monitoring – close contact to the Service Technicians.
On-site warehouses – local availability of spare parts.
Swift delivery of required spare parts – short response & transport times.
Our Service Standard: High availability, reliability and effective work on site.
CONTENT
1. NDX-AWP: YOUR STRONG ON-SITE PARTNER
2. OUR SERVICES AT A GLANCE
3. NDX-AWP SERVICE IN BRAZIL
4. SERVICE MAKES THE DIFFERENCE – OUR STRENGTHS
5. OUR ACHIEVEMENTS
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