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Natura Page 1
Natura Assessment (2014-11-05)
Version: Manufacturing Track / 1000+ Employees / Emerging Market
Fri Dec 05 20:58:25 GMT 2014
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Governance
Corporate Accountability
Mission & EngagementGV2.0a Does your company have a corporate mission statement, and does it include any of the following? Check all that apply.
[Less Weighted]
No written statement A written corporate mission statement that does not include a social or environmental commitment A commitment to social impact (e.g. poverty alleviation, sustainable economic development) A commitment to environmental stewardship and conservation A commitment to serve a target beneficiary group in need (e.g. low income customers, smallholder farmers)
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GV2.2 Please type or paste your mission statement here. [Not Weighted]
VISÃO
A Natura, por seu comportamento empresarial, pela qualidade das relações que estabelece e por seus produtos eserviços, será uma marca de expressão mundial, identificada com a comunidade das pessoas que se comprometemcom a construção de um mundo melhor através da melhor relação consigo mesmas, com o outro, com a naturezada qual fazem parte, com o todo.
RAZÃO DE SER
Nossa Razão de Ser é criar e comercializar produtos e serviços que promovam o bem-estar/estar bem.
bem-estaré a relação harmoniosa, agradável, do indivíduo consigo mesmo, com seu corpo.
estar bemé a relação empática, bem-sucedida, prazerosa, do indivíduo com o outro, com a natureza da qual faz parte, com otodo.
CRENÇAS
A vida é um encadeamento de relações.
Nada no universo existe por si só, tudo é interdependente.
Acreditamos que a percepção da importância das relações é o fundamento da grande revolução humana navalorização da paz, da solidariedade e da vida em todas as suas manifestações.
A busca permanente do aperfeiçoamento é o que promove o desenvolvimento dos indivíduos, das organizações eda sociedade.
O compromisso com a verdade é o caminho para a qualidade das relações.
Quanto maior a diversidade das partes, maior a riqueza e a vitalidade do todo.
A busca da beleza, legítimo anseio de todo ser humano, deve estar liberta de preconceitos e manipulações.
A empresa, organismo vivo, é um dinâmico conjunto de relações. Seu valor e sua longevidade estão ligados à suacapacidade de contribuir para a evolução da sociedade e seu desenvolvimento sustentável
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GV2.3 Does your company have any of the following internal engagement practices that focus on the social or environmentalmission of your company? Check all that apply. If your company does not have a written social or environmentalmission, select None. [Equally Weighted]
No social or environmental mission No training on the company's social and environmental mission Only informal inclusion of the company's social and environmental goals in orientation, training or instruction,
and/or performance evaluation All workers receive orientation, training, or instruction that explicitly covers the company's social and/or
environmental mission and goals Managers' performance evaluation includes how the manager executed on the company's social or
environmental mission and goals Non-managers' performance evaluation includes execution of company's social or environmental mission and
goals
GV2.4b In the last year, how did the company solicit specific feedback from its stakeholders (excluding employees andinvestors) regarding the company's social performance? Check all that apply. [Heavily Weighted]
No formal stakeholder engagement At least annual meetings or other engagement mechanisms with local community members At least annual meetings or other engagement mechanisms with social or environmental advocacy groups Stakeholder forum on company website Third party or anonymous surveys Social media Other (please describe)
Other: diálogos com cada um dos públicos
GV2.5 Are there key performance indicators (KPIs) or metrics that your company tracks on at least an annual basis todetermine if you are meeting your social or environmental objectives? [Equally Weighted]
We don't track key social or environmental performance indicators We measure KPIs/metrics or outputs that we have identified and defined in order to determine if we are
achieving our social and environmental objectives We measure social and environmental outcomes over time (examples: 3rd-party studies, customer or household
surveys, progress out of poverty index, etc.)
GV2.7 Does the Board of Directors or other governing body review the company's social and environmental performance on atleast an annual basis to determine if you are meeting your social or environmental objectives? This includes oversightby a stand-alone or existing committee. [Equally Weighted]
No Yes - The Board receives a general update on the company's social and/or environmental performance Yes - The Board reviews key performance indicators (KPIs) on the company's social and/or environmental
performance N/A - No Board of Directors or other governing body
GV2.8 Is the compensation of your CEO and those who directly report to CEO tied to social and environmental performance,excluding the sales of your core product or service? Please check all that apply. [Equally Weighted]
No Yes, CEO/President compensation Yes, other senior management team member(s) compensation
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GovernanceGV3.1b Beyond the management team, does the company have the following governance structures in place? [Less Weighted]
None (Owner/Manager governed) Advisory Board Board of Directors/Governing Body
GV3.2d Which of the following apply to your company’s Board of Directors or other governing body? Check all that apply.[Equally Weighted]
At least 50% of board members are independent All directors serve four or less other board mandates Requires separation of the board chair and chief executive positions Company is a cooperative and elects Board from membership None of the above N/A - No Board of Directors or other governing body
GV3.3b Which of the following apply to your company’s Board of Directors or other governing body? [Equally Weighted]
Meets at least quarterly Requires minimum attendance rate for each board member Has given budgetary authority to hire independent third-party consultants without management approval Conducts regular self-assessment of board performance Conducts regular independent assessment of board performance None of the above N/A - No Board of Directors or other governing body
GV3.4b Which of the following stakeholder groups or expertise have voting seats on the Board of Directors or other governingbody? [Less Weighted]
Executive employee representative Non-executive employee representative Community expertise (e.g. local universities) Environment experience (e.g. environmental nonprofits) Customers None of the above N/A - No Board of Directors or other governing body
GV3.5 Which of the following apply to your company’s Board of Directors Audit Committee? Check all that apply. [EquallyWeighted]
Committee meets at least quarterly All Audit Committee members are independent Procedures are in place for internal auditors to report directly to the Audit Committee in the case of concerns
regarding the accuracy and integrity of the financial reports All audit and non-audit fees of the independent auditor are disclosed None of the above N/A - No Audit Committee N/A - No Board of Directors
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EthicsGV4.1d Does the company maintain any of the following internal financial controls? Check all that apply. [Equally Weighted]
Fraud risk assessment is conducted at least annually and any internal control deficiencies identified arecommunicated to BoD and senior management.
Formal internal audit department has direct access to the BoD and Audit Committee Job descriptions for managers and employees clearly define lines of financial reporting and responsibilities and
limits for the authorization, approval and verification of disbursements. Documented financial control activities at the minimum cover controls around cash disbursement, accounts
receivable, accounts payable, and inventory management. Majority of financial controls are automated None of the above
GV4.5a Which of the following aspects are covered in your Code of Ethics? [Equally Weighted]
Bribes in any form, including kickbacks or gifts, on any portion of contract payments or soft dollar practices areprohibited
Formal oversight policy covering direct or indirect political contributions, charitable donations and sponsorships Financial and in-kind contributions to political parties, politicians, lobby groups, charitable organizations and
advocacy groups are publicly disclosed Other (please describe) None of the above N/A - No Business Code of Conduct
GV4.6b In cases where the company's Code of Ethics are breached, does the company have formal written guidelines in placefor taking the following actions? [Equally Weighted]
Breaches, including case details, are reported to Board of Directors Breaches, including case details, are reported publicly Reported breaches are investigated promptly via independent party Severe breaches are reported to Board of Directors Employees are dismissed or disciplined if found in breach Contracts with business partners in breach are terminated Company makes improvements to anti-corruption program based on reported cases None of the above N/A - No Business Code of Conduct
GV4.8 Which of the following anti-corruption reporting and prevention systems are in place? [Equally Weighted]
Written employee whistle-blowing policy provides legal protection to workers, with strict confidentiality easilyaccessible and circulated to all employees
Helpline or anonymous mechanism to report grievances/concerns Individual or department oversight with direct access to Board of Directors Other (please describe) None of the above
Transparency
Transparency
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GV5.2b Does the company produce financials that are audited annually by an internationally accredited Certified PublicAccountant (CPA)? [Less Weighted]
Yes No
GV5.4 Does the company have a formal process to share financial information (except salary info) with its full-time employees?[Equally Weighted]
No Yes - The company shares basic revenue/cost numbers if employees ask for them Yes - The company discloses all financial information (except salary info) at least yearly Yes - The company discloses all financial information (except salary info) at least quarterly Yes - The company has an Open Book Management process Company also has an intentional education program around shared financials
GV5.5b Does your company produce a public-facing annual report detailing its mission-related/sustainability performance? Ifyes, does this report include the following? [Equally Weighted]
None - My company does not produce a public-facing mission-related annual report Input from relevant stakeholder groups to help determine what information to report Clear descriptions of your mission-related activities Quantifiable targets related to your mission Quantifiable results from your mission (e.g., lbs of carbon offset) Consistent variables of measurement which allow comparisons to previous years Compliance with the Global Reporting Initiative (GRI) or equivalent disclosure level based on a third-party
voluntary reporting standard Third-party validation/review Financial and sustainability information in an integrated report
GV5.8 Which of the following apply to transparency practices regarding the Board of Directors? Check all that apply. [LessWeighted]
Company publicly reports members names, bios/CVs and relationship, including any conflict of interest, to thecompany
Company publicly reports attendance rate of board meetings Company publicly reports remuneration of board members and chief executive None of the above
Governance Metrics
Governance MetricsGV1.1 On what date did your last fiscal year (e.g. FY2013) end? [Not Weighted]
12/31/2013
GV1.2 Reporting currency [Not Weighted]
Brazilian Real- BRL
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GV1.3 Total Earned Revenue
From the last fiscal year (e.g. FY2013) $7,010,300,000.00
From the fiscal year before last (e.g. FY2012) $6,345,700,000.00
GV1.4 EBIT (Earnings Before Interest & Taxes)
From the last fiscal year (e.g. FY2013) $1,609,000,000.00
From the fiscal year before last (e.g. FY2012) $1,511,900,000.00
GV1.5 Net Income
From the last fiscal year (e.g. FY2013) $842,600,000.00
From the fiscal year before last (e.g. FY2012) $874,700,000.00
GV1.6 Payments to government in the last fiscal year (e.g. FY2013). Select N/A if company is pre-revenue. [Not Weighted]
$1,804,000,000.00
Workers
Worker Metrics
Worker MetricsWR1.1 This is a REQUIRED question that determines the set of additional questions your company will respond to regarding
your salaried or hourly workers: Are more than 50% of the workers paid on an hourly basis? [Not Weighted]
Yes No
WR1.2 Number of Total Full-Time Workers
Current Total Full-Time Workers 6,655.00
Total Full-Time Workers 12 months ago 6,683.00
WR1.3 Number of Total Part-Time Workers
Current Total Part-Time Workers 6.00
Total Part-Time Workers 12 months ago 9.00
WR1.4 Number of Total Temporary Workers
Current Total Temporary Workers 980.00
Total Temporary Workers 12 months ago 337.00
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WR1.7 Select from the list below any compensation structures used to pay employees. [Not Weighted]
Annual Salary Hourly Salary Performance / Project based Contract (i.e. Independent Contractor) Tips + Hourly Wage Commission + Base Salary Tips / Commissions / Bonuses that account for >80% of income
Compensation, Benefits & Training
Compensation & WagesWR2.0 What % above the minimum wage did your lowest-paid worker (full-time, part-time or temporary) receive during the last
fiscal year? If your lowest-paid hourly worker received only the minimum wage, select <10%. If there is no minimumwage in your country or if all workers are on salary, select N/A. [Equally Weighted]
<10% 10-29% 30-49% 50-69% 70-89% 90%+ N/A
WR2.1 Total Wages (including bonuses) [Not Weighted]
$503,990,000.00
WR2.2 What is the company's lowest wage (calculated on an hourly basis)? Please exclude students and interns in thiscalculation. [Not Weighted]
$37.00
WR2.3 Are all your full-time, part-time, temporary workers and independent contractors paid above minimum wage? [LessWeighted]
Yes No
WR2.5a During the last fiscal, did all full-time and part-time workers receive an increase to their salary/wages (excludingbonuses) that at least meets the inflation rate in your country? Do not include commissions paid to commission-basedworkers in this response. (Click on ? to link to an inflation table). [Less Weighted]
Yes No
WR2.6 Subtracting for inflation increase, what was the average % increase in wage/salary paid to all full-time and part-timeworkers (excluding bonuses, commissions) in the last fiscal year? Select 0% if wage increase was below or tied toinflation. [Less Weighted]
0% 0.1-1.9% 2.0-4.9% 5%+
WR2.7 Which of the following are true about the company's bonus plan: [Less Weighted]
No formal bonus plan Formal guidelines on the structure of the bonus plan (e.g. eligibility, profit/revenue target tied to the bonus pool,
allocation criteria) are disseminated and accessible to all workers All full-time and part-time workers are eligible in the plan None of the above
WR2.8 Tell us how your bonus pool is distributed. [Not Weighted]
Para que se tenha o pagamento da PLR é necessário que se atinja o mínimo das metas corporativas estipuladas. Omontante a ser distribuido é definido de acordo com cada modelo. PLR Coletiva (até 3% do resultado operacional) eo montante total é limitado a 10% do lucro líquido. Vale ressaltar que o total de PLR pago para os colaboradoresconsidera indicadores da empresa, da área e individuais de acordo com cada público.
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WR2.10 If you provide a non-cash bonus, describe what the bonus is and how you value it. [Not Weighted]
N/A
WR2.11 What % of full-time and part-time employees, excluding founders and executives, received a bonus in the last fiscalyear? [Less Weighted]
0% 1-24% 25-49% 50-74% 75-99% 100%
WR2.12b What multiple is the highest compensation (inclusive of bonus) as compared to the median compensation for full-timeemployees within the lowest decile (10%) salary bracket in the past FY? [Equally Weighted]
>30x 21-30x 16-20x 11-15x 6-10x 1-5x
Worker BenefitsWR3.1b Beyond what is required by law, which of the following benefits are provided to all full-time workers? Check all that
apply. [Equally Weighted]
Disability coverage/ accident insurance Life insurance Financial services (credit or savings programs) Private dental insurance Private supplemental health insurance Private pension/retirement plans or provident funds Other (describe) None of the above
WR3.2 How many days of paid maternity leave are provided to non-managerial full-time workers? Only include leave that isequivalent to 100% post-tax salary, either paid by your company, insurance or government programs. Include in yourcalculation leave that is required by government and any additional leave that is provided by your company. If thecompany does not have a maternity policy, select None. [Equally Weighted]
None 1-90 working days 91-120 working days >120 working days
WR3.3b What is the minimum number of days of paid paternity leave offered to full-time tenured workers (tenured defined aswith the company for 1+ years or life of the company)? This only includes leave that is 100% paid, either by yourcompany or by government programs. [Equally Weighted]
None 1-10 work days 11-25 work days 26+ work days
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WR3.4a How many hours per week must a part-time employee work in order to qualify for the above-selected benefits? [LessWeighted]
No benefits beyond what is provided under national law 30+ hours per week 25-30 hours per week 20-24 hours per week <20 hours per week N/A - No part-time workers
WR3.5a Which supplementary benefits are provided to a majority of non-managerial workers (including full-time and part-time)?Check all that apply. [Equally Weighted]
Free transportation or transit subsidy Free or subsidized meals Health benefits extend to immediate family (spouse and children) Child-care (On-site or subsidized) Access to local medical services/clinic (on-site or subsidized) Free or subsidized housing Other free or subsidized benefits (describe) None
WR3.7 What % of hourly and salaried full-time workers are enrolled in the private healthcare plan offered by your company?Please only include workers who do not have health insurance elsewhere. Select N/A if workers receive health carethrough a national plan. [Less Weighted]
<50% 50%-75% 76%-99% 100% N/A
WR3.8 What % of hourly and salaried part-time workers who work more than 20 hours a week are enrolled in the private healthcare plan offered by your company? [Equally Weighted]
Company does not have an active health insurance plan 0% 1-39% 40-59% 60-79% 80%+ N/A - No part-time workers N/A - Workers receive health under national plan
Worker Benefits (Hourly)WR3.4b What is the minimum tenure required to be eligible for health care benefits for hourly workers? [Less Weighted]
No benefits beyond what is provided under national law No tenure required, benefits available upon hire 1-30 days / 1-150 hours 31-60 days / 150-300 hours 61-90 days / 300-450 hours 91+ days / 450+ hours
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WR3.6b What is the minimum number of paid days off (on pro rata basis, including holidays) provided annually to all hourlyworkers? Include annual leave that is required by government and any additional leave provided by the company.[Equally Weighted]
<9 days 9-15 days 16-25 days 26-35 days >35 days
Worker Benefits (Salaried)WR3.6a What is the minimum number of paid days off (including holidays) provided annually to all full-time workers? Include
annual leave that is required by government and any additional leave provided by the company. [Equally Weighted]
0-20 days 21-35 days 36-50 days >50 days
Training & EducationWR4.1b During the last 12 months, what was the average amount of training that a newly hired worker (full-time and part-time)
received? [Less Weighted]
No training On-the-job training (1-day to 1 week) On-the job training (1 week to 1 month) Apprenticeship/technical training (1 month+) N/A - No new hires during the last 12 months
Training & Education (Hourly)WR4.2b Excluding newly hired workers, what % of full-time and part-time workers received the following types of formal training
during the last 12 months?
0% 1-24% 25-49% 50%+Don'tknow
Skills-based training to advance core job responsibilities
Skills-based training on cross-job functions (i.e. training beyond regular jobresponsibilities, e.g. public speaking training or management training fornon-managers)
Training on life skills for personal development (i.e. literacy, personalfinancial planning, etc.)
WR4.3b What % of full-time workers have participated in external professional development opportunities or lifelong learningopportunities (paid for in advance, reimbursed or subsidized by the company) in the past fiscal year? [Equally Weighted]
None 1-24% 25-49% 50%+
Training & Education (Salaried)
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WR4.2a Excluding newly hired workers, what % of full-time and part-time workers received the following types of formal trainingduring the last 12 months?
0% 1-24% 25-49% 50-74% 75%+Don'tknow
Skills-based training to advance core job responsibilities
Skills-based training on cross-job functions (i.e. training beyondregular job responsibilities, e.g. public speaking training ormanagement training for non-managers)
Training on life skills for personal development (i.e. literacy,personal financial planning, etc.)
WR4.3a What % of full-time workers have participated in external professional development opportunities or lifelong learningopportunities (paid for in advance, reimbursed or subsidized by the company) in the past fiscal year? [Equally Weighted]
None 1-24% 25-49% 50-74% 75%+
Worker Ownership
Worker OwnershipWR5.0 Does your company have any of the following employee ownership programs - a Cooperative structure, Employee
Stock Option Plan (ESOP), or other employee ownership program? [Equally Weighted]
Yes No
WR5.2 What % of all full-time employees (including founders and executives) own stocks, stock equivalents and stock options,or participate in a qualified ownership plan in the company? Select N/A if your company is a consumer/shared servicescooperative, a producer cooperative or a nonprofit. [Equally Weighted]
0% 1-24% 25-49% 50-74% 75+% N/A
WR5.3 What % of the company is owned by full-time workers (excluding company founders, executives and family members)?Select 0% if none of the workers own the business. Select N/A if your company is a consumer/shared servicescooperative, a producer cooperative or a nonprofit. [Equally Weighted]
0% 1-24% 25-49% 50%+ N/A
Work Environment
Management & Worker CommunicationWR6.0a Does the company conduct anonymous worker satisfaction / engagement surveys at least bi-annually? [Equally
Weighted]
Yes No
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WR6.3a Is there an established, formal, consistent process for providing performance feedback to all tenured employees which(please check all that apply): [Equally Weighted]
Is conducted on at least an annual basis Includes peer and subordinate input Provides written guidance for career development Includes social and environmental goals Clearly identifies achievable goals None of the above
WR6.5 If your company has conducted an employee satisfaction / engagement surveys conducted within the past 2 fiscalyears, what % of your employees are 'Satisfied' or 'Engaged'? [Equally Weighted]
N/A <65% 65-90% >90%
WR6.6 Which of the following does your company's termination policy require (except in situations requiring immediatedismissal / with cause)? [Equally Weighted]
No written notice required Written notice of worker performance only Written notice of worker performance and a stated probationay period
WR6.7 Has the company identified one of the following designated agents to mediate complaints / issues between workers orworkers and management? [Equally Weighted]
Informally-designated worker who passes information to other workers Union representative Human Resources-designated representative Employee Representative mutually-designated by company management and employees 3rd party Ombudsman Other (describe) None of the above
Other: Ouvidor Interno and ombudsman office
Human Rights & Labor PolicyWR7.0 If you have a written non-discrimination policy, which of the following are covered in hiring and in the workplace? Check
all that apply. [Less Weighted]
No written policy Gender Race Color Disability Political opinion Sexual orientation Age Religion HIV status
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WR7.1 Does your company have a written employee handbook that includes the following information provided in the nationallanguage for workers? [Less Weighted]
No written employee handbook A non-discrimination statement Statement on work hours Pay and performance issues Policies on benefits, training and leave Grievance resolution Disciplinary procedures and possible sanctions Statement regarding workers' right to bargain collectively and freedom of association Prohibition of child labor and forced/compulsory labor
WR7.3b Have your company's human rights and labor practices been certified or reviewed by an independent third party duringthe last 12 months? [Equally Weighted]
No Yes, 50%+ of company’s operations have been reviewed or certified Yes, company conducted human rights reviews beyond what is required by law Yes, compliance reports are shared with stakeholder (workers, suppliers, NGOs, government)
Occupational Health & SafetyWR8.1 Are written policies and practices in place to minimize on-the-job employee accidents and injuries? [Less Weighted]
Yes No
WR8.3 Does your company have a formal safety and health program to engage with workers that includes the following:[Equally Weighted]
None - no formal safety and health program Annual safety and health training for all workers, including at least one emergency drill per year Injury/accident/illness/lost days data is recorded and made transparent for all workers Formal safety reporting system for employees to submit their safety concerns A safety position, safety committee or safety program representative reporting to senior level position
(Vice-President or higher)
WR8.4 Which of the following describe your company's practices to evaluate and mitigate occupational health and safety risks?[Equally Weighted]
None - No measures to evaluate and mitigate workplace risks Has a documented standard procedure for investigating the root causes of accidents and major incidents Has implemented corrective actions after an incident is investigated Conducts an annual evaluation of the safety and health system and includes senior management in the
evaluation
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WR8.5b If your company uses any hazardous or dangerous materials on-site (including chemicals, gasoline or fuel, fertilizer,pesticides, other hazardous materials), check all that apply. Select N/A only if your company has no hazardousmaterials on site. [Less Weighted]
All workers who are in contact with hazardous materials receive initial and on-going (2x per year) training forproper storage, handling, and disposal of materials
All workers who handle hazardous materials are required to wear protective gear, including clothing, eye and footprotection
All workers are made aware of all health risks associated with handling hazardous materials We monitor the health of all workers who work with hazardous materials and provide them with annual health
check-ups Other (describe) None N/A
WR8.6b Does your company do any of the following with regard to equipment or machinery used by workers (includingmachinery, vehicles, etc)? Check all that apply. Select N/A only if the company has no equipment. [Less Weighted]
All workers who use equipment receive initial and on-going training on proper operation and emergency shut-offof the machinery
All workers are required to wear appropriate protective gear, including clothing, eye and foot protection, whenworking with machinery
The company regularly inspects whether correct protective gear and operation of machinery is being followed byworkers
Machinery is checked at least once per year for necessary maintenance issues Signs regarding hazards and proper use of equipment are posted on or near equipment in the local language Other (describe) None N/A
Community
Community Practices
Job CreationCM2.1 Number of full-time and part-time jobs that have been added to your company's payroll. Enter 0 if none or if your company
has no workers.
Last 12 months (e.g. Oct 2012 - Sep 2013): 0.00
Prior 12 months (e.g. Oct 2011 - Sep 2012): 0.00
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CM2.2c What % of full-time and part-time jobs were newly created at your company during the last 12 months? This does notinclude existing positions that were filled due to vacancy. [Equally Weighted]
0% (Has not grown on net basis) 1-5% 6-15% >15%
CM2.3c What % of employees have been internally promoted within the last 12 months? (Exclude material owners in yourcalculation.) [Equally Weighted]
0% 1-5% 6-15% >15%
CM2.4 Number of full-time and part-time workers that departed/left the company during the last 12 months. Enter 0 if None.Select N/A only if there are no workers. [Not Weighted]
1,128.00
CM2.5a What % of full-time and part-time workers have left the company (including voluntary and involuntary separation,excluding workers dismissed with cause) during the last 12 months? [Equally Weighted]
>10% 5-10% 2.5-4.9% 0-2.4%
DiversityCM3.0 What % of the members of your Board of Directors or other governing/advisory body is women or individuals from
chronically underemployed communities? Select N/A only if your company is governed by an owner/manager structureand does not have a Board of Directors or governing body. [Equally Weighted]
0% 1-9% 10-24% 25-39% 40-49% 50%+ N/A Don't know
CM3.1 Number of total full-time and part-time female employees. Enter 0 if None. Select N/A only if there are no workers. [NotWeighted]
4,249.00CM3.2 What % of non-managerial full-time and part-time employees are women or from chronically-underemployed
communities?
0% 1-9% 10-24% 25-39% 40-49% 50%+ Don't know
Women
Chronically-underemployed
CM3.4 What % of the managers (excluding executives) is from any of the following populations?
0% 1-9% 10-24% 25-39% 40-49% 50%+ Don't know
Women
Chronically underemployed
Expatriates
CM3.5 What % of Executives are women, individuals from chronically underemployed communities, or expatriates? [EquallyWeighted]
0% 1-9% 10-24% 25-39% 50%+ 40-49% Don't know
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CM3.6 Optional unweighted metrics: Approximately what % of executives are from the following groups?
Women 28%
Chronically underemployed 0%
Expatriates 4%
CM3.11 What is the average ratio of basic salary and remuneration of women to men by comparable employee category andlocations of operations?
<0.8 (0 -0.79)
0.8 -0.94
>0.95
Don'tknow
N/A - Only one genderrepresented
Executives
Managers
Non-executive full-timeworkers
CM3.12 Does the company provide specific content in worker training on inclusion and diversity issues related to any of thefollowing specific underrepresented groups? Check all that apply. [Equally Weighted]
Gender inclusiveness Minorities LGBT community Individuals with disabilities Other underrepresented groups (please describe) None of the Above
Civic Engagement & GivingCM4.0 Indicate whether your company has worked and advocated for specific positive institutional, industry or regulatory
reforms in the past two years at any of the following levels? [Less Weighted]
Private, within the industry Local Municipal State/Provincial National International None of the above
CM4.0 Total amount (in currency terms) donated for charitable-giving purposes during the last fiscal year. Report with thecurrency specified in GV1.2 for this metric. [Not Weighted]
25,414,000.00
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CM4.1 Does your company have a corporate citizenship program with allocated resources and oversight that covers thefollowing: [Equally Weighted]
Statement on the intended social or environmental impact of company's charitable contributions Donations (excluding for political causes) and in-kind contributions Formal written donations commitment (including commitments with third-party certification, like 1% for the planet) Volunteering during paid working hours Pro bono service (e.g. consulting projects, management overhead) Community development programs Community-based investments Matching individual workers' charitable donations as an effort to encourage charitable giving Allowing workers and/or customers to select charities to receive company's donations Other (please describe) None of the above
CM4.3d What was the % of profits or sales that your company gave to charity during the last fiscal year? Please select thelesser of % of profits or % of sales that the company donated in each answer bucket. Please include tax deductiblein-kind donations but do not include pro bono time. [Equally Weighted]
0% 0.1-0.2% of sales or 1-2% of profits 0.3-0.5% of sales or 3-5% of profits 0.6-0.7% of sales or 6-7% of profits 0.8-0.9% of sales or 8-9% of profits 1%+ of sales or 10%+ of profits Don't know
CM4.4 Number of hours volunteered by full-time and part-time employees of the organization during the last fiscal year. Thisshould include both paid and unpaid time spent volunteering during traditional work hours, either for company-organizedevents or for employee-initiated activities. [Not Weighted]
0.00
CM4.5b What was the % of per capita worker volunteer, community service, or pro bono time donated in the reporting period?Calculate using a 2000-hour work year: Total Hours Donated / (# FTE * 2000 hours) [Equally Weighted]
0% 0.1-0.5% of time 0.6-1% of time 1.1-2% of time >2% of time Don't know / not monitored
Local Involvement
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CM5.1 We realize for large companies that have numerous facilities and multinational operations, the definition of local ispotentially complex. Please briefly describe the structure of your company geographically, including the location andnumber of employees located at your headquarters and largest facilities. Also state the total number of facilitiesmanaged by your company. [Not Weighted]
Resposta no relatório de sustentabilidadeG4-6 / G4-9 / G4-10
pag 74 RA
CM5.4 What % of your company's expenses was spent with Significant Suppliers that meet the company's definition of "local"as defined in its local purchasing policy? Select N/A if your company does not have a local purchasing policy or statedlocal definition. [Equally Weighted]
0% 1-9% 10-19% 20-29% 30%+ N/A
CM5.5 What % of your company's Cost of Goods Sold (including value adding activities) was spent within country ofoperations, from in-country registered companies or national citizens? [Equally Weighted]
0% 1-9% 10-19% 20-29% 30%+
CM5.7 Does your company have the following written local purchasing or hiring policies in place? [Equally Weighted]
No written local purchasing strategy in place Preference at each facility to purchase from local suppliers Ready-to-use lists of preferred local suppliers/vendors for specific facilities Preference for hiring and recruiting local managers with equitable compensation Preference for hiring and recruiting local staff (management and non-management) with training for employees Incentives for staff to live within 40 km of local company facility Other (please describe)
Other: "Benevides: Com o crescimento do site, foi adotado estratégia de buscar a liderança no entorno em 2013.Esta ação terá maior foco em 2014."
CM5.8 What % of senior management is native (born and/or raised in) to the country of operations? [Equally Weighted]
<49% 50-74% 75-94% 95%+
CM5.9 Has company done any of the following local community impact assessment activities to identify and measure yourimpacts on communities in which you do business? [Equally Weighted]
Conducted a study or assessment of local community social and environmental impacts Engaged broad range of stakeholders in study or assessment, including consultation with any individuals from
underserved populations Identified negative and positive impacts (actual or potential) Publicly disclosed assessment results including potential and actual impacts Implemented action plan to prevent or mitigate negative impacts No assessment undertaken
Suppliers, Distributors & Product
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CM6.1 Tell us about your Significant Suppliers - what type of business(es) are they and approximately how many do yousource goods & services from? [Not Weighted]
FornecedoresPara consolidar uma cadeia de fornecimento com alto valor agregado, precisamos liderar pelo exemplo ecompartilhar com nossos fornecedores a experiência e o conhecimento adquiridos ao longo de nossa história. Em2013, fortalecemos ainda mais o relacionamento com nossa cadeia, composta de mais de 5 mil parceiroscomerciais. Essa base é dividida entre fornecedores terceiros (produtos acabados), de insumos produtivos (ativos dabiodiversidade, matérias-primas e materiais de embalagem) e de materiais e serviços indiretos. Em 2013,registramos 1.762 fornecedores ativos nas categorias de insumos produtivos e de materiais e serviços indiretos.Desse número, 283 parceiros representaram aproximadamente 70% de nosso volume de compras no ano. No Brasile nas operações internacionais em 2013, o valor distribuído para os fornecedores foi aproximadamente R$ 5Bilhões.
CM6.2 This question determines the set of supplier-focused questions your company will respond to: Does your companyscreen and/or evaluate Significant Suppliers for social and environmental impact? [Not Weighted]
Yes No
CM6.3a Number of Significant Suppliers
Tier 1 115.00
Tier 2
CM6.3b Value of Purchases from Significant Suppliers
Tier 1 $2,700,000.00
Tier 2
CM6.4 What is the social and environmental screen that is used for a majority of your company's Significant Suppliers: [EquallyWeighted]
No formal screening process in place Screened for specific negative practices (e.g. no child labor, no negative environmental impacts) Screened for positive practices (e.g. environmentally-friendly manufacturing process; excellent labor practices,
etc)
CM6.5 When monitoring and evaluating the on-going social and environmental performance of the majority of SignificantSuppliers, which of the following apply? [Equally Weighted]
No formal supplier monitoring and evaluation process Significant Suppliers are evaluated based on company's own criteria Significant Suppliers are evaluated based on specific social and environmental performance standards that are
best-in-class for your industry (ISO, SA8000, etc) Company visits a majority of Significant Suppliers on-site
CM6.6b What is the average tenure of your relationships with Significant Suppliers? [Equally Weighted]
Less than 24 months 24-60 months 61-96 month 96+ months Don't know
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CM6.7 Is the payment of a fair wage (based on fair trade standard or local living standard) to workers for a majority ofSignificant Suppliers verified or certified? [Equally Weighted]
Neither verified nor certified Verified by the company Certified as part of a product or production process certification or certified by another third-party Other (describe)
Other: Um dos indicadores positivos utilizados é a geração de renda, onde pontuamos os salários dostrabalhadores dos principais fornecedores através da auto avaliação socioambiental
CM6.8 Does your company have a formal Code of Conduct policy or contract that specifically holds the suppliers, distributorsor retailers that your company works with accountable for social and environmental performance? [Equally Weighted]
Yes No N/A
CM6.9 Does the company's written Supplier Code of Conduct specifically hold suppliers accountable for performance in thefollowing topics in accordance to a recognized standard? [Equally Weighted]
Working hours Freely chosen employment Compensation Child labor Freedom of association Health and safety Information on how the Code will be monitored and reviewed (self-audits, site visits, etc.) None of the above N/A - No Supplier Code of Conduct
CM6.10 In the cases where suppliers were not yet adhering to the Supplier Code of Conduct, which of the following remediationpractices have been implemented before determining whether to terminate relationship? [Equally Weighted]
Breaches reported to senior management Company has fully disclosed to the public any material breaches of conduct by suppliers that have occurred in
the past 5 years Company formulated a corrective action plan with suppliers with goals and timeline for improvement Company provided training and education to address non-compliance and poor performance Company required a time period for suppliers to make changes to adhere to code of conduct or otherwise
terminated contract Others (please describe) N/A - No Supplier Code of Conduct N/A - No remediation policy N/A - Company Suppliers have not had a breach in the last 10 years
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CM6.11 What % of your suppliers are verified for compliance with the Supplier Code of Conduct at least annually?
0% 1-24% 25-49% 50-74% 75-99% 100% Don't know
Tier 1 Suppliers with self-audit
Tier 1 Suppliers with third party verification
Tier 2 Suppliers with self-audit
Tier 2 Suppliers with third party verification
CM6.12 Are the following mechanisms in place to solicit feedback from suppliers? [Equally Weighted]
Company has a formal grievance mechanism to methodically address complaints and resolve disputes along itssupply chain
Formal mechanism in place for suppliers to provide feedback (e.g. supplier satisfaction surveys) Other (please describe) None of the above
CM6.13 Does the company have a tracking system in place and map information from Tier 1 Significant Suppliers on any of thefollowing? [Equally Weighted]
Major product and service categories Flow of materials and information Potential Human Rights issues/violations Labor issues/violations Environmental issues/violations Company also tracks the above for Tier 2 Significant Suppliers None of the above
CM6.14 Do you have a program that identifies suppliers in need of support, education and/or training? If so, which of thefollowing characteristics apply to your program? [Equally Weighted]
Company reviews all Significant Suppliers for potential training needs Company has a formal education and support program for selected Significant Suppliers Company sets goals and expectations with suppliers to improve their social and environmental performance Company provides incentives for suppliers with strong social and environmental performance Other (describe) No formal supplier development program
CM6.23 What % of materials or products purchased have third party social or environmental certification or approval, or are fromSignificant Suppliers with a third party company level certification or approval? [Equally Weighted]
0% <10% 10-19% 20-30% >30% Don't Know
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CM6.25a During the last fiscal year, what % of revenues are generated from products that have a certification that assesses theproduct or production process for the product (including certifications related to social and environmental performance)?For service providers, what % your services have been reviewed and certified by an accreditation body? Select N/A ifindustry or service relevant accreditation does not exist. [Equally Weighted]
0% 1-9% 10-24% 25-74% 75-99% 100% Don't know N/A
Environment
Environmental Practices
Land, Office, PlantEN2.2a Which best describes a majority of the company's offices and plant facilities' environmental efficiency (also known as
"green building practices")? [Equally Weighted]
Buildings employ energy saving strategies (e.g. energy use monitoring, efficient appliances and lighting,renewable energy use)
Buildings use systems for increasing water efficiency (e.g. water efficient appliances, fixtures, and landscaping) Buildings use systems to monitor and improve air quality (e.g. increased ventilation, access to natural daylight) Building construction and/or operations make use of sustainable materials (e.g. reclaimed products) New building sites are chosen based on sustainability considerations (e.g. minimizing impact on ecosystems and
waterways) Buildings are LEED certified or LEED equivalent certified Other (describe) None
EN2.3b Does the majority of your facilities on a square foot basis have a facility wide recycling program that has ongoingcollection of at least all standard materials (see help text for definition)? [Equally Weighted]
Yes No
EN2.4 What % of new equipment purchased (by total cost) during the last 24 months were energy efficient equipment or otherenvironmentally-friendly equipment? Select N/A if no capital expenditures were made during the last 24 months. [LessWeighted]
0% (no equipment) <50% (some equipment) 50%+ (majority of equipment) 100% (all equipment) N/A - No new equipment purchased
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EN2.6d Does your company have an environmental management system that includes any of the following? Check all thatapply. [Heavily Weighted]
Environmental policy statement documenting the organization's commitment to the environment Completed assessment of the environmental aspects and impacts of the organization's business activities,
including upstream and downstream emissions Stated objectives and reduction targets for key environmental aspects of the organization's operations Monitoring and reporting of progress on key aspects' reduction targets Programming designed, with allocated resources, to achieve these targets 3rd party auditing and certification of EMS No environmental management system
EN2.15 Does your company measure and manage the following environmental inputs and outputs in a context-based manner?[Equally Weighted]
Water Solid waste Greenhouse gas (GHG) None of the above
EN2.16 Which of the following systems do you have in place to design products and services integrating environmentalconsiderations (DFE)? [Equally Weighted]
None of the above Source reduction employed in reducing materials use in both products and packaging Standardized product components/ parts to maximize useful life via disassembly/reprocessing Identifies resource content on manufactured items to enable eventual recycling Program that facilitates maintenance, servicing and reassembly of company's own products Company takes back similar products from other manufacturers for disassembly/reprocessing Company participates in a product reclamation program established by another party Other (please describe)
EN2.17 Does the company have demonstrable procedures in place (such as a Conservation Strategic Plan) to reduce ormitigate impacts to natural habitats? If yes, which of the following statements apply to these procedures? [EquallyWeighted]
No conservation procedures/plan in place Include percentage of habitat protected or restored by type of habitat and status Address future plans and targets for managing impacts regarding habitat loss or degradation, loss of biodiversity,
or overall depletion of ecosystems N/A - Company does not have opportunity to control or influence land development processes
Inputs
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EN3.3 Has your company performed Life Cycle Assessments or had your products' environmental impact certified by athird-party? If so, has it been for: [Equally Weighted]
At least one product Top-selling product(s), or product line(s) Multiple products, or product-lines All products No formal life cycle study, but life cycle considerations taken into materials selection No life cycle assessments or certifications completed
EN3.4c What is the % of recycled, biodegradable, internally sourced or environmentally preferred materials used in the topquartile of products sold and associated packaging? [Equally Weighted]
0% 1-9% 10-24% 25-49% 50-74% 75-94% 95%+ Don't know
EN3.6 Does your company monitor, record and report its energy and water usage, relative to company revenues?
We do notcurrently
monitor andrecord usage
We monitorand recordusage (noreductiontargets)
We monitor andrecord usage, and
have specificreduction targets
We monitor and record, setreduction targets and report
progress on targets annually to avoluntary public reporting program
We have metor exceeded
those targets inthe last FY
Energy
Water
EN3.7a Total company energy use (kWh) during the last 12 months [Not Weighted]
78,944,444.44
EN3.7b Total energy used from renewable resources (kWh) during the last 12 months [Not Weighted]
64,450,000.00
EN3.7c Total water use (liters) during the last 12 months [Not Weighted]
290,859,000.00
EN3.9 During the last fiscal year, what % of energy used by your company came from renewable sources? (include on-siterenewable generation) If none, or if you don't know, enter 0. [Equally Weighted]
0% 1-9% 10-24% 25-49% 50%+
EN3.10 What % of energy use has been saved due to conservation and efficiency improvements for your corporate facilities?Please refer to electricity use and other energy consumption from heating, hot water, etc. [Equally Weighted]
0% 1-4% 5-9% 10-14% 15-19% 20%+ Don't know
OutputsEN4.2a During the last fiscal year, what % of hazardous waste (batteries, paint, medical waste, electronic equipment, etc.) was
disposed of responsibly, with a documented 3rd party? [Equally Weighted]
<90% 90-99% 100% Don't know
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EN4.3a If your company uses any hazardous materials on site (including chemicals, pesticides, fertilizer), check all of theprocedures that your company follows. [Equally Weighted]
Written procedures for safe storage, use and disposal of each hazardous material available in the nationallanguage(s) of work
All hazardous materials are kept in sealed containers in a locked storeroom located in a separate area fromregular business activities
All containers with hazardous materials are labeled, with instructions for proper storage, use and disposal None of these procedures
EN4.4 Please select the option that best describe how you monitor and record the following emissions. Select N/A only if yourcompany has no physical plant (for greenhouse gas emissions).
We do notcurrently
monitor andrecord ouremissions
Our companymonitors and
recordsemissions (no
reductiontargets)
Our companymonitors
emissions andhas specific
reductiontargets
Our companymonitors emissions
and has met specificreduction targetsduring the last FY
Eliminatedemissions
of thisby-product
entirely N/A
Our companymonitors emissions
and has metspecific reductiontargets in the last
fiscal year
Scopes 1 and 2greenhouse gas(GHG) emissions
Non-hazardouswaste
Hazardous waste
Hazardous andtoxic wastewater
Significant airemissions
EN4.5 Total Greenhouse Gas Emissions (metric tonnes of CO2 equivalent) in:
Scope 1 2,164.00
Scope 2 5,374.00
Scope 3 305,580.00
EN4.6 Waste Produced: Non-Hazardous Waste (metric tons) during the last 12 months [Not Weighted]
16,214.00
EN4.7 Waste Produced: Hazardous Waste (metric tons) during the last 12 months [Not Weighted]
3,377.72
EN4.9 Has your company purchased any of the following types of carbon credits during the last fiscal year? [Less Weighted]
Voluntary Carbon Credits Certified Carbon Credits None
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EN4.10 Have you studied the GHG emissions of your entire operation and supply chain and identified the most intensivesources and set strategies for improvement? [Equally Weighted]
Yes, for Scope 1 Yes, for Scope 2 Yes, for Scope 3 Yes, for product life cycle No Don't know
EN4.12 Which of the following apply to your company's waste generation? [Equally Weighted]
We have adopted a zero waste goal We are approaching zero waste in our hazardous waste generation (90% or better from baseline) We are approaching zero waste in our solid waste generation (90% or better from baseline) We have received external recognition or certification for waste reduction (e.g. Zero Waste International
Alliance's recognition program) None of the above
EN4.13a Has your company tested wastewater emissions for potential contamination during the last 12 months? [EquallyWeighted]
No Yes - results indicate some contamination; no corrective action taken to date Yes - results indicate some contamination; corrective action taken Yes - results indicate no contamination
Transportation, Distribution & SuppliersEN5.4b Does the company currently use any of the following specific practices to reduce carbon emissions from transportation?
Check all that apply. [Equally Weighted]
Offer transit subsidies to employees as part of a low carbon transportation program Company policy and practice that requires inbound freight or shipping to be transported via lowest impact
methods (such as avoiding shipment by air transport) Company policy and practice that outbound freight or shipping is transported via lowest impact methods Other (please describe) None of the above
EN5.5 What % of Significant Suppliers track and report the following?
0% 1-24% 25-49% 50-74% 75%+ Don't know
Energy usage
Water usage
Any hazardous or toxic air or water emissions
Generation/recycling/reduction of solid waste
Generation/recycling/reduction of hazardous waste
GHG Emissions
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EN5.6 What % of Significant Suppliers have achieved the following?
0% 1-24% 25-49% 50-74% 75%+Don'tknow
Used at least 10% renewable energy at their facilities
Reduced GHG emissions or use of ozone-depleting substances byat least 10% in the past two years
Implemented initiatives to reduce waste at the source or divertwaste from landfills/incineration by at least 10 % in the past twoyears
Recycled water on site or use close-loop or other water recoverysystems to reduce the use of potable water
Responsibly disposed of all hazardous waste generated fromproduction
Impact Business Models
Impact Models Introduction
Social Enterprise
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IBM1.1 Does your company have any of the following enterprise models? Select from the following socially- andenvironmentally-focused enterprise models that describe the specific problem your company attempts to solve. Manycompanies choose "None of the above models apply." If you do select one of the models below, you will be asked a seriesof follow-up questions in order to receive credit for the model.
Yes No
Our products or services benefit consumers by providing one of the following: provision of basic services,health care or healthy products; education; support of general knowledge, arts, or cultural heritage;improved economic opportunity or social/economic empowerment; market access through previouslyunavailable infrastructure; or servicing non-profit organizations and other purpose driven enterprises withfundraising/capital/capacity-building needs.
Our product or service conserves the environment through the following: Providing or being self-poweredby renewable energy or cleaner-burning energy than market alternatives; enhancing energy and/or waterefficiency; reducing waste; conserving land or wildlife; reducing toxic/hazardous substances (ie. organic);pollution prevention and remediation methods; measuring, researching, or providing information to solveenvironmental problems; providing financing and/or lending tied to an environmental mission
Workers own more than 40% of our company (e.g. a worker cooperative or a company that has significantownership by non-executive workers)
Our company is a producer cooperative where owners are supplier members who organize production(e.g. farmer cooperative, artisanal cooperative)
Our company focuses on alleviating poverty through its supply chain, via 1) sourcing through fair wagecertified suppliers or 2) providing technical assistance/capacity building to small-scale suppliers --individuals or cooperatives/companies with fewer than 50 workers, or 3) guaranteeing future purchasesand payments with contracts.
Our company uses a microfranchising or micro-distribution model that provides income generationopportunities for low-income individuals or individuals from chronically underemployed communities.Microfranchises have on average fewer than 10 workers, are independently owned and operated, anddistribute products exclusively for the parent company. Microdistribution is a sales and revenue model thatrelies on network of individual sellers/retailers for whom the product comprises at least 50% of their totalincome.
Our company donates at least 20% of profits or 2% of sales to charity or a non-profit foundation on anannual basis, or is at least 20% owned by a non-profit.
Our company has targeted and hired more than 10% of total workers from chronically underemployedpopulations (including but not limited to low income, previously-incarcerated or discriminated individuals)and/or the company extensively trains/invests in these workers.
Our company was created as a result of a government privatization scheme (within the past 5 years) or toproduce a product in and for the local economy that previously had only been available through import(import substitution model).
Our production practices are designed to conserve the environment across the company's entireoperations (e.g. retrofitting facilities to make them green/energy efficient, changingtransportation/distribution to make environmentally efficient, monitoring & reducing water, waste,emissions and energy use)
None of the above models apply
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IBM1.2 Separate from a mission statement, has your company done any of the following to legally ensure that its social orenvironmental mission will be maintained over time, regardless of company ownership? [Equally Weighted]
Signed a contract or board resolution to amend or adopt a legal form that requires consideration of employees,community, and the environment (i.e. Signed B Corp Term sheet but have not yet adopted stakeholderconsideration)
Amended corporate governing documents to require the consideration of employees, community and theenvironment (e.g. Amended Articles of Incorporation)
Has a specific legal entity/governance structure that preserves mission (i.e. cooperative) Legal entity/governance structure preserves mission and requires stakeholder consideration (i.e. Benefit Corp or
cooperative that has amended governing documents to include stakeholder consideration) Other - Please describe None of the above
Other: Estamos em processo de certificação B Corp
Community Business Models - Practices
Supply ChainIBM13.1 Does your company's supply chain-focused model support income generation through: [Not Weighted]
Ensuring fair wages are paid to suppliers in low-income, poor or very poor markets (If Yes, complete IBM13.2 -IBM13.12)
Investing and sourcing from small-scale suppliers (fewer than 50 employees) (If Yes, complete IBM13.13 -IBM13.21)
Neither - If neither, skip to the next section of questions
IBM13.2 Fair Wages: Which of the following statements best reflects how you ensure that fair wages are paid to suppliers inlow-income, poor or very poor markets: (Check only one) [Not Weighted]
Suppliers have been verified/reviewed by your company for fair wages and labor practices in the past 2 years, orcompany is a member of a fair trade organization and commits to adhering to a 3rd party standard around fair tradeand labor practices
Suppliers have had a third-party on-site verification of fair wages and labor practices in the past 2 years Suppliers have a current third-party certification that ensures fair wage standards are met None of the above (skip to IBM13.13 or skip the remaining questions in this section)
IBM13.3 What % of your cost of materials is from products that have the potential to be fair-trade or fair-wage certified? [NotWeighted]
35%
IBM13.4 What % of those materials are certified fair-trade or verified to pay a fair wage? [Not Weighted]
Not tracked / unknown
IBM13.7 Does your company primarily source directly from individual suppliers or groups of individuals, i.e. cooperatives? [NotWeighted]
Yes No
IBM13.9 Do you track the premium paid to suppliers? [Least Weighted]
Yes No
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IBM13.11 Describe in the text box the methodology your company uses to calculate producer price premium. [Not Weighted]
Elaboração de coeficientes de campo e estruturação de cadeia de valor por uma equipe de especialistas, sendoelaborada uma planilha aberta de custos que é discutida com os fornecedores rurais.
IBM13.12 Is there something different or innovative about the company's approach to fair-trade sourcing that has changed theindustry? Is this something replicable, unique at the time it was created, and that has been emulated by otherorganizations? Please explain. [Not Weighted]
Politica de Uso Sustentável de Serviços e Produtos da Sociobiodiversidade que trata de diretrizes de relacionamentocom comunidades, abastecimento, repartição de benefícios e desenvolvimento de produtos.
Desenvolvimento de sistema integrado da biodiversidade focado em um sistema de informação geográfica para agestão da sociobiodiversidade.
Todos os colaboradores que trabalham com comunidades e biodiversidade foram treinados nas Políticas Internasque tratam do tema.
IBM13.13 Small-scale Suppliers: Which of the following statements are true about your supply chain? Check all that apply. [NotWeighted]
Work with suppliers to evaluate how their product or production process can be improved/strengthened toprovide a better product
Training or technical assistance is provided to a majority of suppliers (suppliers that have fewer than 50employees)
Input materials come from a relationship where the contract price was partially or fully paid in advance tosignificant suppliers (including loans through a partner organization)
Input materials come from a relationship where contracts are signed and executed for the next year withsignificant suppliers.
Company's suppliers are fair-trade certified None - If selected, skip the remaining questions in this section
IBM13.16 This is a calculated question based on your answer from IBM13.13: Which of the following are true about your supplychain? And, question IBM13.15: What % of your total cost of materials (excluding labor) are sourced throughsmall-scale suppliers (i.e. suppliers or cooperatives with supplier members that have fewer than 50 employees)? [MostHeavily Weighted]
IBM13.18 Are any of the following statements true? [Least Weighted]
Our company tracks the number of jobs that have been created through the small-scale suppliers we work with Training or technical assistance provided by our company has resulted in a quantifiable increase in
productivity/efficiency of small-scale suppliers (must be demonstrable) Our company has supported a majority of our suppliers to obtain fair-trade (or similar) certification None of the above
IBM13.19 Does your company track the impact of your work with small-scale suppliers on the lives of suppliers' employees?[Least Weighted]
Yes No
IBM13.20 If yes, please explain how. [Not Weighted]
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IBM13.21 Is there something different or innovative about the company's approach to sourcing from small-scale suppliers thathas changed the industry? Is this something replicable, unique at the time it was created, and that has been emulatedby other organizations? Please explain. [Not Weighted]
Extrativistas, que conta com o apoio do ICMBio (Instituto Chico Mendes de Conservação da Biodiversidade) e doCentro Estadual de Unidades de Conservação do Estado do Amazonas. O fundo apoia projetos em quatro frentesde atuação: fortalecimento da cidadania, educação e saúde; segurança alimentar e geração de renda; conservaçãoe preservação ambiental; e fortalecimento do associativismo e diversificação de mercados. Em 2013, o Fundo MédioJuruá repassou R$ 200 mil, a seis organizações locais selecionadas.• Um dos projetos apoiados pela Natura é o desenvolvido pela FAS (Fundação Amazonas Sustentável), queinaugurou, em 2013, uma escola na região do Médio Juruá dedicada à capacitação técnica das cadeias produtivas,com cursos sobre pesca e agroextrativismo sustentável, entre outros. A escola já conta com 50 crianças inscritas e,nos períodos em que os alunos não estão nas salas de aula, aproveitamos a infraestrutura para realizarcapacitações e treinamentos para os cooperados da comunidade.• Adaptamos nosso programa de desenvolvimento de fornecedores, o Qlicar (Qualidade, Logística, Inovação,Competitividade, Ambiental, Social e Relacionamento), para a realidade das comunidades fornecedoras, dandoorigem ao BioQlicar. Além dos indicadores já monitorados no programa tradicional (indicadores Qlicar), voltados aodesempenho produtivo, o BioQlicar acompanha os recursos com os quais a sociedade local conta para promoverseu desenvolvimento, abrangendo recursos humanos, sociais, físicos, ambientais e econômicos. O programa é maisuma ferramenta utilizada pela Natura para desenvolver as comunidades fornecedoras e prepará-las para atuar nomercado em geral de maneira eficiente e autônoma.
Environmental Business Models - Practices
Manufacturing: EnvironmentIBM27m.1 Is your business model designed to benefit the environment in the way your product is manufactured? [Not Weighted]
Yes No
IBM27m.2 Which of the following statements are true about your environmental manufacturing practices? (Check all that apply)[Not Weighted]
Stated objectives and targets exist for environmental aspects of your company operations Offices and facilities have been LEED or other green certified 50%+ of input materials used are organic, sustainably-sourced, or from recycled materials 50%+ waste from manufacturing is recycled, reused or composted All energy and water usage, and waste and emissions produced is monitored Corporate policies have been implemented to reduce energy and water usage, and waste and emissions
production A majority of significant suppliers are screened for their social and environmental practices and impacts
IBM27m.3 How many above the above statements are true about your environmental manufacturing practices? [EquallyWeighted]
3 or fewer of the 7 statements 4 of the 7 statements 5 of the 7 statements 6 of the 7 statements 7 of the 7 statements
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IBM27m.5 What were your total revenues last fiscal year from products grown using the above selected environmentalmanufacturing practices? [Not Weighted]
Not tracked / unknown
Environmental Business Model - Products & Services Introduction
Environment P&S IntroductionIBM20.1
In what way or ways does your product/service conserve the environment? Please select ONE option per product line.You may select an additional option if your product line has two separate environmental attribute.
Yes No
Reduces or is made of less toxic/hazardous substances (e.g. brownfield remediation services, organicfood, non-toxic cleaners)
Environmental Business Models - Products & Services
Toxic/hazardous Substance Reduction, Pollution Prevention & RemediationIBM25.1 Tell us more about how your product or service reduces use of toxic or hazardous substances, prevents pollution or
remediates discharges to air, land or water [Not Weighted]
Organic ingredients in their products.
IBM25.2 Which of the following product or service descriptions apply? [Not Weighted]
Product/services uses less toxic/hazardous chemicals or materials than market alternatives but is designed foranother purpose (i.e. non-toxic cleaners, organic/non-GMO food, integrated pest management for agriculture)
Product/service directly prevents pollution or hazardous discharge (i.e. pollution management technologies) Product/service remediates environmental damage after discharges to air, land or water (i.e. brownfield
remediation, oil spill clean-up) These descriptions do not apply to our company's product/service (Skip the remainder of this section)
IBM25.3 What is the average % toxic/hazardous material reduction or pollution prevention (by weight or volume) achieved by theproduct or service? [Not Weighted]
Not tracked / unknown
IBM25.6 This is a calculated question based on your answer from IBM25.2: Which of the following product or service descriptionsapply? And, question IBM25.6: What % of your revenues last fiscal year were related to the above products? [6x]
IBM25.7
If tracked, what was the total or per use number of metric tons of carbon (CO2) off-set or saved by use of your product orservice during the last 12 months? Also, provide any of the following, if tracked:
Metric tons of GHG/CO2 equivalent 313.12
kWh saved/off-set
Metric tons of waste saved from landfill or incineration
Liters of water saved/off-set
IBM25.8 What is the unit of measure for reporting the units sold, produced, exported or installed by the company? [Not Weighted]
Tons
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IBM25.9 Amount of the product sold in the last fiscal year. [Not Weighted]
N/A
IBM25.11 Has your company defined the outcomes (separate from the outputs) it seeks through the provision of thisproduct/service to its client base? Defined outcomes include specific targets that are based on existing literature thatcan be measured. [Least Weighted]
Yes No, not at this time
IBM25.12 If you answered yes above, select all of the relevant options regarding evidence on ability to meet desired outcomes.[Least Weighted]
N/A There is credible secondary research that supports the link between the company's desired output(s) and the
targeted societal outcome(s) The company has conducted or participated in its own primary research to 'support' the link between its output(s)
and the target societal outcome(s) - e.g., customer surveys, stakeholder feedback forums, qualitativeinterviews/case studies.
The company has participated in a study that is scientifically designed to support the link between its output(s)and the target societal outcome(s) (e.g.- randomized controlled trial (RCT) or longitudinal study).
Company's innovation or product is too early stage to have conducted primary research or have a body ofsecondary research to reference
None of the above
IBM25.13 If Option 3 or 4 are selected, did the results affirm that a desired outcome is being achieved? [Least Weighted]
Yes No, not at this time N/A
IBM25.14 Is there something different or innovative about the company's basic product or service that has changed the industry?Is this something that is replicable, unique at the time that it was created, that has been emulated by otherorganizations? [Not Weighted]
N/A
Disclosure Questionnaire
Disclosure Questionnaire
Industries
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DQ1.1 Please indicate if the company is involved in production of or trade in any the following. Select Yes for all options thatapply.
Yes No
Any product or activity deemed illegal under host country laws or regulations or international conventionsand agreements
Alcohol (excluding beer and wine)
Commercial logging and logging equipment
Drift net fishing in the marine environment using nets in excess of 2.5 km in length
Firearms, weapons or munitions
Genetically modified organisms
Mining
Nuclear Power
Fossil fuel-based oil or coal utility
Ozone depleting substances subject to international phase-out
Persistent organic pollutants (POPs) that are banned or scheduled to be phased out of production
Pesticides/herbicides subject to international phase-out or bans
Pharmaceuticals subject to international phase-outs or bans
Radioactive materials
Tobacco
Unbonded asbestos fibers
Wildlife or wildlife products regulated under the Convention on International Trade in Endangered Speciesof Wild Fauna and Flora (CITES)
Chemical-intensive industries reliant on chemicals that meet the Substances of Very High Concern(SVHC) criteria under REACH (The European Union's chemical regulation, currently the world's moststringent chemical regulation. See help text for list of industries)
DQ1.2 If you selected "Yes" above, please provide a detailed explanation of the company's involvement here. [Not Weighted]
Practices
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DQ2.1 Please indicate if the following statements are true regarding whether or not the company engages in the followingpractices. Check all that apply. If the statement is true, select "True." If false, select "False."
True False
Company formally registered in accordance with domestic regulations
Company has not reduced or minimized taxes through the use of corporate shells or structural means
Company is transparent in reporting corporate financials to government
Company facilities are not located adjacent to or in sensitive ecosystems
Company provides clean drinking water to employees at all times
Company workers, company contractors, company subcontractors or day-workers are paid minimumwage or above
Company keeps a signed contract of employment with each worker
Company or company supplier does not employ workers under the age of 15 (or other minimum workage covered by the International Labour Organization Convention No. 138 ) and company keepspersonnel records that include evidence of the date of birth of each
Overtime work for hourly workers is voluntary (not compulsory)
Company provides payslips or equivalent to all workers to clearly show how wages are calculated andany deductions made
Company or company suppliers do not use any workers who are prisoners
Company allows workers to freely associate and to bargain collectively for the terms of one’semployment
Company allows workers to freely leave the site during non-working hours or at the end of their shift(including workers who live on site)
Company does not keep workers' original Id Cards/Passports
No animal testing conducted
DQ2.2 If you selected "False" above, please provide a detailed explanation of the company's engagement in these practiceshere. [Not Weighted]
Outcomes
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DQ3.1 Please indicate if the following statements are true regarding if the company has experienced any of the following in thepast 5 years. Check all that apply. If the statement is true, select "True." If false, select "False."
True FalseDon'tknow
Company and Significant Suppliers have not had an operational or on-the-job fatality
Company and Significant Suppliers' sites have not experienced any accidental discharges toair, land or water of hazardous substances
No construction or operation of company and Significant Suppliers' facilities resulted inphysical resettlement or economic displacement involving 5,000 or more people near yourfacility
No material recalls due to quality control issues
No material litigation against company
Company has not filed for bankrupcy
No construction or operation of company and Significant Suppliers involved large scale landacquisition
No construction or operation of company and Significant Suppliers involved large scale landconversion and/or degradation
No construction or operation of company and Significant Suppliers involved the construction orrefurbishment of dams
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DQ3.2 If you selected "False" above, please provide a detailed explanation of the company's experience related to the abovestatement here. [Not Weighted]
Os litigios serão informados na seção Penalidades
New factory - EcoparqueInaugurated in the first quarter of 2014, the Ecoparque inBenevides (Pará) is an industrial park aimed at attractingdiverse partners who share Natura’s values and a commonobjective: driving sustainable businesses in the Amazonbased on social biodiversity, leveraging the demand for forestinputs and promoting local entrepreneurship.The Ecoparque operations start with the Naturamanufacturing plant, which will have 240 direct employees,with 100% of the operational team and 70% of theadministrative team drawn from the local population.The first partner, Symrise, an international manufacturerof fragrances and raw materials, will initiate activities in2014. The plan is for other companies to participate in theEcoparque, enabling opportunities to exchange resourcesand articulate joint alternatives to foment the creation ofsustainable businesses in the region.With a total investment of R$ 217 million, by the end of2015 the new plant is scheduled to produce approximately80% of Natura’s soap portfolio, supplying companydistribution centers in Brazil and in the InternationalOperations. Hitherto, these items were finalized byoutsourced companies in Minas Gerais and São Paulo. In2016, the plant’s production capacity is planned to reach 500million bars of soap per year.Using state-of-the-art production technology and ecoefficiencyprinciples, the complex has a geothermal chillingsystem and a rainwater harvesting and reuse system.It employs natural ventilation and illumination in thebuildings, electric cars and bicycles, a road system designedto guarantee the permeability of the soil and filteringgardens for the treatment of wastewater (a technologywhich dispenses the use of chemical products throughdecomposition of pollutants by the action of bacteria in theplant roots).
Penalties
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DQ4.1 Please indicate if the company has had any formal complaint to a regulatory agency or been assessed any fine orsanction in the past five years for any of the following practices or policies. Check all that apply.
Yes No
Diversity and equal opportunity
Employee safety or workplace conditions
Environmental issues
Financial reporting
Geographic operations or international affairs
Investments or Loans
Labor issues (internal and supply chain)
Marketing
Political contributions
Product safety
Taxes
Animal welfare
Bribery, fraud or corruption
DQ4.2 If you selected "Yes" above, please provide a detailed explanation of the complaint/fine/sanction here. [Not Weighted]
