National Seminar on e-Governance

e-Governance Strategy-e-Governance Strategy- Government of Punjab Government of Punjab

Selection Methodology

1. E-Governance Preparedness

2. Perspective of State Ministries and Departments

3. Importance Accorded to IT in the overall functioning of various Departments in the State

4. E-Governance Projects Undertaken/ Planned-Current and in Pipeline

5. IT Policy- Action Plan

6. Level of Officials Involved in Decision Making for IT Policy

7. IT Budgeting and Policy Matter

8. IT People in the State

9. Status of IT Training and Development Programmes

10. IT Infrastructure

E-Governance PreparednessE-Governance PreparednessE-Governance Preparedness

IT& ITES Industry

IT facilitated Industry

Employment

IT& ITES Industry

IT facilitated Industry

Employment

e-governance within government

Integrated Citizen Services

Public Private Partnership (PPP)

Administrative Reforms and BPR

e-governance within government

Integrated Citizen Services

Public Private Partnership (PPP)

Administrative Reforms and BPR

Information & Communication Technology (ICT) Education

High End HRD

Information & Communication Technology (ICT) Education

High End HRD

Human Resource Development & IT

Education

Human Resource Development & IT

Education

Electronic Governance & Re-

engineering

Electronic Governance & Re-

engineering

Promotion of IT, employment & e-

business

Promotion of IT, employment & e-

business

IT Policy & Preparedness of Punjab Government

e-Citizen Service is a key Thrust Area

Institutional Framework

IT Infrastructure


IT Infrastructure

Infrastructure Development

Infrastructure Development

Department of Information Technology Department of Industries & Commerce

Institutional Frame work– Already formed and notifiedIT Vision Group and Sub-Groups under Hon’ble CM

Empowered Committee on Computerization (ECC) under CS

Departmental Committee on IT under Minister In-charge

Punjab State e-Governance Society under CS

Sukhmani Societies at District Level under DC

Punjab Information and Communication Technology Education Society (PICTES)

Punjab Land Records Society (PLRS)

IT Architecture, State Technical Standards, Procedures – In place

IT Resource Acquisition and Disposal Policy – In place

Free Right of the way policy – In place

Public Private Partnership (PPP) policy – In place

Key Components of IT Preparedness Infrastructure

IT Backbone - Punjab Wide Area Network (PAWAN) –

GOI Supported. BSNL implementing on BOOT basis.

Secretariat / District level Local Area Networks – in place

Established LAN at Main and Mini Secretariat with Internet , email

facilities, 10 applications

Established LAN in all DC offices with 10-20 nodes

Video Conferencing facility in all district - Operational - Honorable

CM, CS, Administrative Secretaries, HODs etc. regularly

reviewing the projects and schemes

Geographical Information System (GIS) – In progress

Revenue maps digitised for all departments

Survey of India (SoI) digitized 90+ out of 104 toposheets

Key Components of IT Preparedness Infrastructure

National e-Governance Plan (NeGP)

State Infrastructure projects

Mission Mode Projects

Government Process Reengineering & AR

Restructuring of the Departments, PFR, CSR

Manual of Office Procedure,

Right to Information Act 2005

Policy on empowerment of Citizen

Improved delivery of Integrated Citizen Services,

Implementation of Citizen Charters

Policy on Promotion of Local Language Interface

Punjabi Unicode submitted to Unicode Consortium

Dictionary of 40,000 words, Spell checker of 1,50,000 with Punjabi OCR developed

Policy on Funding & sustainable Revenue model - BOO, BOOT

Sukhmani- Integrated Citizen Services, Land Records and Registration, Transport, Multi Service Smart Cards (MSSC)

Security and Privacy Policy - Basic Rules under IT Act

Key Components of IT Preparedness e-Governance & Process Reengineering

Human Resource Development and IT Education

Compulsory ICT Education to 0.75 Million students out of total 1.35 millions in the Middle, High, Higher Secondary School

Hardware on 5 year BOOT basis

Teachers on Job Work basis by VEDCs

Implementing in 1287 schools

Developing Punjab State e-Governance Roadmap and Capacity Building Roadmap under Capacity Building of National e-Governance Plan (NeGP)

Compulsory IT Enablement in Technical Education – Already in place

120 hours IT Enablement made a compulsory for Government jobs

Training Policy for Govt Staff – in Place

Training for CIOs and Dy CIOs – Being arranged

Promotion of Industry, employment and e-business

IT, ITES, Communication, Electronics and BT Policy – Already in place

IT park Infrastructure- being created in collaboration with private sector

Communication Infrastructure – Already in place

Key Components of IT Preparedness HRD & IT Industry

Good Governance- Components

Effectiveness & efficiency

Equity and inclusiveness

Consensus orientation

Participation

ICTs can help in Implementing all the abovecomponents for Good Governance

Good GovernanceGood Governance

Fiscal ReformsFiscal Reforms

Process Re-engineeringProcess Re-engineering

Rule of law

Transparency

Accountability

Responsiveness

Reforms Agenda for Good Governance

Re-invent the Government for Good Governance

Focus on Good Governance & divest other roles to private sector

Shift from Command- control regime to market driven regime

Un-bundle competitive & commercial functions from State’s roles

Strengthening Institutions to perform State domain roles

Re-define Service Delivery

Improve Citizen interface with Government

Improve service delivery through use of Information Technology (IT)

Government Process Re-engineering & Administrative Reforms

Bring in Responsiveness, Accountability & Transparency

Improve effectiveness, internal efficiencies & reduce costs

Right-sizing the Government

Development through Public-Private Partnership / Privatization

Democratic Decentralization- powers to Panchayats & MCs

Empowerment of Citizens, Women & the Disadvantaged

Processes Preparedness People

Re-engineering

Improvement

Reforms

Optimisation

Architecture

Standards

Technology

Components

HW, SW, NW

Connectivity

Awareness

Capacity Building

Training Staff

Skill Development

Institutional, Administrative, Legal…. Framework…

The Key Challenges…..

Commitment…. Mindset ….. Change…


IT Vision Group - State eGov Council (CM)

State Apex Committee (CS)

Departmental Committee

PSeGS - SeMT

DIT

DeMT

Cabinet Sub-Committee (CM)




PSeGS - SeMT

DIT

DeMT


IT Vision Group - State e-Governance Council

State e-Gov Council to provide leadership and vision for the State e-Governance Plan

Advisory Council to be preferably headed by the top political leadership of the State

Members of the Council to consist of eminent people from the industry / state

Empowered Committee on Computerization - State Apex Committee

State Apex Committee to provide strategy to achieve policy direction and oversee the State e-Governance program & ensure inter - departmental co-ordination & single point

clearance of IT projects

Chief Secretary Chairman

Principal Secretary (IT) / Secretary (e-

Governance)

Member Convener

Principal Secretary (Finance) Member

Principal Secretary (Planning) Member

Principal Secretary (Science & Technology)Member

Secretary (Industry & Commerce) Member

Representatives of departments taking

up e-Governance projects under SeGP

Members

Domain /Technical experts Members or special

Invitees




PSeGS - SeMT

DIT

DeMT


Role of SeMT

SeMT would do the groundwork for :

Providing an overall

o Direction

o Standardization and

o Consistency

Resolve all issues pertaining to :

o Interdependencies

o Overlaps

o Conflicts

o Standards

o Overarching architecture, Security

o Legal aspects, etc.

Assist DeMT in accessing external competencies

SeMT would function as the secretariat of the SeGP Apex Committee under the Secretary (IT) or any other secretary nominated by the state government




PSeGS - SeMT

DIT

DeMT


Role of PeMT

DeMT would service the Department Secretary/HOD (and/or any departmental committee formed) for carrying out the e-Governance project.

Project Development Project proposal preparation Financial sustainability

Manage Project Implementation BPR Software Hardware Networking Quality assurance Change management Data entry

Operation & Maintenance

Assistance from

External Agency

Assistance from SEMT EnvisagedIT Vision Group - State eGov Council (CM)



PSeGS - SeMT

DIT

DeMT


Implementation framework for IT projects

Hon’ble High Court

Outside Vendors

IT Consultants

Development

Testing

Implementation onactual data and Supervision

Systems Management

Admin Reforms

Tech Evaluations

Data Creation/ Entry/ Validation

Software Consultants (Developer/ Turnkey Solution Provider- TSP)

Site Preparation

Deptt. IT Manager

ChairmanCommittee

SoftwareDeveloper

IT Consultant

Analysis

Design

EnhancementTendering Consumables Training

System Software

HardwareNetworking

ISP

Personnel

Legal

Financial Planning

BPR

SITAP, SRS

Pre-Development

SW Project Manager IT consultant

Technical Training

Project Co-ordinator

Karnataka, Tamil Nadu, Andhra Pradesh,Maharashra, Chandigarh

Kerala, Gujrat, Goa, Delhi, Punjab, Haryana

West Bengal, Pondicherry, Madhya Pradesh

Lakshadweep, Manipur, Tripura, Arunachal Pradesh, Andaman & Nicobar Islands, Bihar,

Daman & Diu, Dadra & Nagar Haveli, Nagaland

Mizoram, Jammu and Kashmir, Assam, Meghalaya, Uttaranchal, Jharkhand

Uttar Pradesh, Chattisgarh, Orissa, Sikkim, Himachal Pradesh, Rajasthan

Least Achievers

Below Average Achievers

Average Achievers

Expectants

Aspiring Leaders

Leader

E-READINESS- INDIAN STATES

Source: NCAER E-Readiness Report 2004

Perspective of State Ministries and DepartmentsPerspective of State Ministries and Departments

STRATEGY FOR CITIZEN SERVICES

“Make Government Businesslike”

NOT Making Government Like Business

CAPTURE the Private Sector Profit Motives

Customer orientation Efficiencies Management

Practices Financial Resources HR Talent Entrepreneurship

While keeping Govt’s Social Responsibility

Public orientation

Equality and justice

Affordability

Accountability

Objectivity

TransparencyUltimately Financial Motive is the Single Biggest Success Driver

Treat EG Projects as Infra ProjectsBuild PPP for Individual ProjectsPrivate financing wherever possible Govt. financing where necessary

Underlying Principle

Implementation Perspective

Think bigVision- Have BIG Picture in Mind

Plan, Plan, Plan……Process Re-engineering

Start smallStart smallDemonstrate proof of conceptGain stakeholders confidence

Ensure self-sustainability- Financial & Administrative

Grow fastScalability

sustainable revenue modelPercolation of e-Governance through PPP

Importance Accorded to IT in the overall functioning of various Departments in the State

Pillar 1

Pillar 2

Pillar 3

Transformation through e-Governance

e-Governance Big Picture

Legend

Citizens Businesses

Single Window Services(Udyog Sahayak)

Citizen Service Centers(Suwidha)

Single Point Entry Portal for the State

Call Center for Citizens Call Center for Businesses

State DataCenter

Policy Making

KnowledgeManagement1. DPI

Schools2. DPIColleges

Education

1. AnimalHusbandry2. Co-Operatives

Agriculture

1. Health &Family Welfare2. Ayurvedic3. Homeopathy

Hea

lth

1. Tourism2. CountryPlanning3. Local Govt.

Urb

anD

ev.

List ofDepartments inthe Group

GroupHead

e-Procurement

Personnel

Managem

ent

Finance &Audits

1. Finance &Budgets2. LandRecords3. Registration

Revenue


GroupHead


GroupHead

Users

Work-Groups &Departments

Access Channels

KnowledgeManagement

CommonDepartmental

Functions

State DataCenter

E-Governance Projects undertaken / planned Current and in pipeline

IT Prioritization Framework

Pursue• Executive Information System• Punjab WAN • Video Conferencing • Treasury & Accounts • GIS in PWD B&R, Mandi Board• Secretariat LAN & Applications • Social Security & Welfare • Digitization of Records• P Govt Personnel Mgt System• E-Procurement• Defence Welfare

Defer• All other applications

Permit• Dynamic Departmental web Sites• E-mail, Office tools• Modernization of AG Office • PWD, Engg Applications• Agri-Information Services• Rural Development & Panchayats

Target• Sukhmani -Integrated Citizen Services• Sukhmani DC Services & EFV• Excise & Taxation• Land Records• Punjab Property Registration • Transport – Motor Vehicle activities • Multi-Service Smart Card • Local Govt - Municipal Corporation • Labour and Employment• ICT Education• Staff Training- CIO, DyCIOFeasibility

Criticality

Projects Completed

Treasury and Accounts (T&A)

Districts treasuries Covered, web enabled, sub-treasuries being covered

Registration of Property - PRISM

Registration of Various Types of Transactions ; Evaluation of property

On-the-spot registration; Single Window System

Capturing and Printing of Photographs ; Printing of Endorsements

Integrating the application - financial & technical support of DIT, GOI

Technical Education

Provided IT and Internet facility in each technical institute, Web Info

Citizen charter has been prepared

Secretariat LAN Application- Full potential to be realized

Established LAN in Main and Mini Secretariat – 500 nodes

Made available high speed 2 mbps Internet and email facility to 2500 officers

Projects Completed

Executive Information System- CM, CS, Secretaries, HODs

Advocate General (AG) Office- Full potential to be realized

1,10,000 cases being monitored, Web Enablement in Progress

Markfed- State wide ERP – BAAN Project

Video Conferencing facility in all districts

HR Management - Punjab Government Personnel Management Information System – Employee records

Finance and Budget - Compilation of accounts, annual budget

Health and Family Welfare- All hospitals under Punjab Health System Corp by TCS

Ref Monitoring, Dak Monitoring, Legal cases monitoring, Court cases Monitoring System, Courts Information System

CM’s Office, File Monitoring, Security-visitors gate pass etc.

Information Collection Centre and Excise & Taxation – Integrated with VAT software

All 98+ locations are alive through leased line or VSAT

Complete Tracking system at Central server in Patiala

Revenue increase from phase 1 – Rs. 835 Crores

Expected revenue increase from phase 2 - Rs. 1200 Crores per year

Social Security- pension Management- About 10 lac cases

Implemented State wide

Suvidha- DC Office Services Implemented in all DC offices

Implemented 24 Application – Front end and now backend in progress

Introducing IVR System namely Dial CITI for latest status of the application

Uploading of Status of applications on Internet

Being replicated in 72 SDM offices this year

Municipal Committee and Octroi

Application implemented at MC, Ludhiana, Patiala, Amritsar and Jalandhar

To be implemented in all other 129 Municipal Councils

Successful Pilots already Rolled-out

Implemented SUWIDHA Services in all DC offices and being rolled-out in 72 SDMs

S No Name of the application SNo Name of the application

1 Web based Information Dissemination System for the Public

12 Certificate Issuance to Handicapped Persons

2 Freedom Fighter Information-Issuance of Bus Passes

13 Permission for Loud Speaker, Rallies, Conference

3 Counter Signing of Certificate for NRI 14 Prohibitory Order regarding Liquor, Meat Shop, Processions, Imposition of Sec 144, Curfew etc.

4 Arms Licences 15 Issuance of Rural Area Certificate

5 Character verification for New Recruitment

16 Issuance of Caste/ & Income Certificate

6 Financial Assistant Schemes (Social Security Schemes) of the State Govt.

17 Issuance of Domicile/ Residence Certificate

7 Issuance of Death & Birth Certificate 18 Issuance of Encumbrance Certificate

8 Public Grievance Branch 19 File Movement System for all the Branches of DC Office

9 Issuance of Licences to Cinema Halls, Video Parlors & Guest house

20Record & Copying Branch

10 Marriage-ability Certificate 21 Succession Certificate for Legal Heirs

11 Peshi Branch of Deputy Commissioner 22 Passport Application

Citizen Services Projects under Implementation

Integrated Citizen Services under one roof-SUKHMANI

Pilot Center at Ludhiana is operational w.e.f Nov 20 2003

integrated services: Municipal Corporation, PSEB, BSNL, DC Office

Microsoft Consulting Services - Software consultant

Land Records (GoI support)

Pilot district is Kapurthala - software tested; Roll-out in progress in an integration with Registration of property

Integrated Registration of Properties (GoI support)

Pilot district is Sangrur - software tested; Roll-out in progress in an integration with Land Records project

Transport (GoI support)

Pilot district is Ropar - software tested; Implementation in progress

Multi Service Card (MSC) (GoI support)

Pilot district is Fatehgarh Sahib; Data Collection phase in progress

Extension of WebCITI project for quicker delivery of services

ICT Education in Schools- Implemented on Leased model

e-Governance in Pipeline

Punjab E-Business System for Agriculture

Worldwide Marketing Engine for Punjab

Police - Net, NCRB- CCIS, e-Cop- Government of India supported

Public Health Department- Health care Billing

PWD Internal functioning - C-DAC has prepared report

Forest OECF Project- Geographic Information System

Mandi Board- Agri-Information Services

Computerization in Punjab School Education Board- OCR/ ICR

Computerization of PSEB – Thermal plants and design offices

Computerization of Cooperative Department

Internet based Grievance Handling System

e-Governance On BOOT Basis

Land Records Services on BOOT Model

Property Registration Services on BOOT Model

Transport Services on BOOT Model

Kisan Card/ Smart Card on BOOT Model

Citizen Services relating to Punjab Urban Planning & Development Authority & Improvement trusts on BOOT Model

Digitization of Government records on BOOT Model

Computerization of PSEB billing on BOOT Model

E-procurement in PWD, PH, Transport, PSEB, Local Bodies, DoIT

Students, admissions, results in Technical, Medical, Education

Health and family welfare

IT Policy – An Action Plan

The six ICT pillar agenda

1. Physical and Social Infrastructure Development

2. Improving Service Delivery through efficient Government

Administration

3. Accelerated Human Resources Development (HRD)

4. Promoting investments in the Knowledge sector

5. Promoting adoption of ICT in growth of industry and business

6. Legal, Regulatory and Institutional Framework provisions for

growth of knowledge sector

Policies Defined Core Infrastructure Core Applications Departmental Applications

IT Policy

Strategic IT Action Plans

IT Architecture

State Technical Standards

Security Policy

Network policy

Resource Acquisition Policy

HR Policy


Procedures

Punjab WAN & OFC

Video Conf

Departmental LANs

Access Infra/ PCs

Public Kiosks

Internet

Data Centre

PKI & Digital Signature

Database- Citizen, Business, Property

GIS System

HR- CIOs, Dy CIOs

Sukhmani Integrated

Citizen Services-Sukhmani CentersDC office Service Web Services

OLTP

MSC ID Smart Card

Executive Info System

E-mail and VOIP

LAN Applications

HR Management

Treasury & Finance

Engg Applications

Sukhmani Integrated

Citizen Services-Sukhmani CentersDC office Service Web Services

OLTP

MSC ID Smart Card

Executive Info System

E-mail and VOIP

LAN Applications

HR Management

Treasury & Finance

Engg Applications

Land Records

Transport

Prop Registration

Excise & Taxation

PSEB

Local Government

Social Security

Employment

ICT Education in Govt. Schools

Panchayats

Health Care

Police

E-Governance Roadmap

Government of Punjab Restricted

1

INDEX

Structuring e-Governance

• Role of Government to be limited to:

• Envisioning policies

• Providing the necessary legal and administrative frame work

• Defining standards, processes, guidelines and methodologies

• Providing the basic IT back-bone and Sate Data Centre for all applications to ride, but let it be established and managed by expert agencies

• Providing the enabling environment for tfor PPP including infrastructural development, operation, management & maintenance

• Database ownership at the back-end: Citizen, Property, Business, Departmental Databases and Policy/ Procedures for sharing Databases

• Working out a revenue model for self-sustainability- Fixing user charges

• Building feedback and self-corrective mechanisms

• Interfacing with Government of India and other external agencies



1

INDEX

Structuring e-Governance• Role of the service providers / Private Sector:

• Creating the front end IT infrastructure including interiors, peripherals etc.

• Operation and Management of Government IT facilities and services through deployment of technical, managerial and operational manpower resources

• Assist the Government in delivering public services through multiple delivery channels on PPP and other revenue models

• Revenue collection on behalf of the Government

• Providing and maintaining updated information and content

• Answerable to Government & user public for quality of service through SLAs

• Creating awareness & providing education & training to user public

• Inducting appropriate technologies for delivery of public services



8

INDEX

Our Project Management & Revenue ModelsOur Project Management & Revenue Models

Project M

anagement

Team

/ Contract

Staff

In-house O

peration and M

anagement

Govt. Service Center Data server

Site Preparation

Building for installation

Civil

Infra

Front End PCs in PPP Kiosks Service Centers

Front End PCs in Govt. Service Centers

Front End PCs in Dist. Offices

Front End PCs in SHQ, HoD

Fro

nt E

nd

LAN with in Offices/Centers

SWAN Connectivity to Offices/Centers

State WAN up to blocks

Netw

ork

PPP Kiosks Service Center Data server

Office Data server

District Data center

Departmental Data center

State Data center

Backen

d In

fra in

clud

ing

Servers

Paym

ent of Running

Cost to P

rivate O

perator

Supply of

Consum

ables

Repair and

Maintenance

Outsourced

Operation and

Managem

ent

Lease Paym

ent for usage

Deferred C

apital P

ayment

Upfront C

apital P

ayment

Govt. O

wnership

Government

Private Party

Department

Mixed Mode

Project Management & Revenue Models

Level of Officials involved in Decision making for IT policy

List of officials/ Institutions involved in decision making for IT Policy

IT Vision Group - IT Brain Trust under CM

Cabinet Sub Committee on Information Technology under CM

Empowered Committee on Computerization (ECC) under Chief Secretary - single window clearance authority

Departmental Committee on IT (DC-IT) for monitoring the implementation of IT project

Technical Committee on Computerization (TCC) for examining the technical aspects of the IT project

Punjab State e-Governance Society, District Sukhmani Societies

NIC, NICSI

Consultants

PricewaterhouseCoopers (PwC)

E & Y

KPMG

ICICI Infotech

IT Budgeting and spending – A policy matter


Accorded full recognition and importance to deployment of IT and e-Governance.

Kept adequate budget provisions for IT in the respective departments rather than at one place in IT Department

IT Budgeting process:

Prepares IT budget for the coming year in the month of September every year keeping in view the funds required for on-going projects as well for the new projects.

The Budgeting demand of every department is discussed and decided at the level of Hon’ble CM

Based on the decisions, the required funds are either kept in the budget provisions of IT Department or in the concerned department.

IT spending over 3 years - A indicator of % of Annual Expenditure spent:

Total IT spending is ranging between 2- 3.5% of the State budget


Breakup of IT Spending - where is the money being spent?:

IT budget was spent mainly in two areas – public dealing areas and revenue generating areas in the first phase of implementation.

Projects include SUWIDHA, Social Security, Excise & Taxation, Education, Registration of Properties, Land Records, Transport, Treasuries ad Accounts, Web portals, Municipal Corporations and Connectivity etc.

Kept IT budget for the current fiscal year at Rs. 125 crores i.e. Above 3.5 % of the state’s budget

IT Department - Rs. 15 crore

School Education - Rs. 35 crore

Excise - Rs. 10 crore

Land Records & RoD - Rs. 30 crore

Transport - Rs. 10 crore

NeGP - Rs. 20-25 crore

IT People in the State

IT People

Department of IT – 30 Technical Persons

Other Departments – 25 Technical Persons

NIC Punjab State Unit – 55 Persons

IT Assistants attached to Administrative Secretary/ HOD

IT Tutors

IT Resources on Job Work Basis

CIO- 5 officers are Trained in each batch

Dy CIO- 20 Trained

Government Staff- 3000 to 4000 every year

120 Hours of IT training Included as compulsory qualification to Group A, B and C jobs

Status of IT training and Development Programmes

Status of IT Training and Development Programs

Already trained 5000 employees

DoEACC based IT PRIMER – I (Basic IT Awareness Course) - 400

employees

DoEACC based IT PRIMER – II (Productivity Enhancement Course) -

250 employees

System Administration Course - 50 employees

Training for Dy. CIO’s – 20 Nos

Training by IT Tutors to the Ministers/ Principal Secretaries/ FC’s/

Administrative Secretaries and other IT related Training Services – 25

Nos

IT Infrastructure

IT Infrastructure (Resources)

Hardware / Software Infrastructure

Servers - 2000 - 2500

Excise & Taxation - 25

Main and Mini Secretariat- 10

School Education - 1650

DIT - 5

Deputy Commissioners’ - 30

Other Departments, corporations - 80

Personal Computers - 25000-30000

Excise & Taxation - 800 including thin clients

Main and Mini Secretariat- 500+

School Education - 18000

DIT - 40

Deputy Commissioners’ - 200

Other Departments, corporations - 2000

Software (Windows operating system preloaded, MS Office, Development tools)

IT Infrastructure (Resources)

Networking Infrastructure

Local Area Network (LAN) is in place at Main and Mini Secretariat with 500+ computer base

Local Area Network (LAN) is in place at all DC offices

Local Area Network (LAN) is commissioned in most of the departments

Website Infrastructure

Websites of all most in 40 departments have been created and uploaded on a common portal as well as separate.

Above 500 websites of Punjab Language have been uploaded.

EIS in CM office is and online performance Evaluation System packages existing in state of Punjab.

1

The voice, video and data connectivity for four tiers of the state of Punjab

IT Infrastructure - State Wide Area Network

Government of India support. To be established in 9-12 months timeframe

IT Infrastructure - State Wide Area Network

4

Topology of the Network Architecture for PAWAN

IT Infrastructure – State Data Centre

VPN Concentrator

To Internet

Public Web

Servers

Application Servers

Cisco Secure IDS Appliance

Cisco Secure PIXFirewall

DATA CENTER SCHEMATICDATA CENTER SCHEMATIC

To District HQ

Server Load Balancers in Redundant

Mode

AAA Server

The journey to 100 miles begins with a single step

http://doitpunjab.gov.in http://punjabsewa.gov.in www.punjabinfotech.org http://punjab.gov.in

THANK YOU

Nirmaljeet Singh Kalsi, IAS,

Managing Director, Punjab Infotech, Chandigarh

Tel. 0172-2604892( Telefax ), 2704717

Director-cum-Secretary,

Department of Information Technology,

Government of Punjab,

E-Mail :[email protected]

[email protected] dit@punjabmail,gov.in

[email protected]

Documents

National Seminar on e-Governance