NATIONAL e-GOVERNANCE PLAN (NeGP) ( Seminar on Agenda for Administrative Reforms) 24 th October 2009 R. Chandrashekhar Secretary Department of Information

NATIONAL e-GOVERNANCE PLAN (NeGP)

( Seminar on Agenda for Administrative Reforms)

24th October 2009 R. Chandrashekhar

SecretaryDepartment of Information Technology

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PRESENTATION OUTLINE

National e-Governance Plan (NeGP) Vision Salient Features Core and Support infrastructure Implementation Framework E-Governance Service Delivery Strategy Investments

Institutions supporting NeGP

Key Issues

Status of Mission Mode Projects (MMPs)

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NeGP VISION

“Make all Government services accessible

to the common man in his locality

through Common Service delivery outlets

and ensure

efficiency, transparency & reliability

of such services at

affordable costs

to realise the basic needs of the common man.”

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Launched in May, 2006 to improve public service delivery

NeGP Includes :

27 Mission Mode Projects (MMPs)

Core infrastructure components - Service Centres, Data

Centres and Wide Area Networks

Web enabled delivery of services & service levels

Process re-engineering, change management and project

management

Centralized Initiative - Decentralized Implementation : emphasis

on PPP

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NeGP MISSION MODE PROJECTS (MMPs)

Integrated (7)• e-Biz• EDI • India Portal• CSC • NSDG • e-Courts• e-Procurement

State (11)• Agriculture• Property Registration• Land Records - NLRMP • Transport• Treasuries• Commercial Taxes• Gram Panchayats• Municipalities• Police - CCTNS• Employment Exchange• e-District

Central (9)• Income Tax• Central Excise • Passports/Visa• Immigration • MCA 21• National ID / UID• Pensions• e-Office• Banking• Insurance

NeGP COMPONENTS

Policies, Standards and Guidelines Infrastructure(SWAN, CSCs , SDC )Support Infrastructure

Capacity Building and Training Awareness & Assessment Technical Assistance

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Web-enabled Anytime, Anywhere - Services & Information

Internet

SDC SWAN

100,000 CSC 27 MMPs

For Service Delivery


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CORE & SUPPORT INFRASTRUCTURE

Common Service Centres (CSC)

More than100,000 tele-centers in 600,000 villages.

Broad band internet enabled connectivity

Implementation through PPP

State Wide Area Network (SWAN)

Secured network for Government work

Connecting State HQs ,District HQs, Blocks HQs

Minimum 2 Mbps Broadband Connectivity

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CORE & SUPPORT INFRASTRUCTURE

State Data Centres (SDC)

State of art Data Centers at each of 35 States/UTs

Housing all applications and databases

e-Delivery of G2G, G2C and G2B services

State Portals, State Service Delivery Gateways

Capacity Building Scheme (CBS)

Recruiting 400 Professional from market

Constituting State e – Mission Teams ( SeMTs)

E- Governance roadmaps and Programme Management

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IMPLEMENTATION FRAMEWORK

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Apex Body( Headed by PM)

National e-Governance Advisory Board

( Headed by Minister)

Apex Committee( Headed by CS)

DIT

NIC NeGD NISG

Provincial /State Governments

Line Ministries

IMPLEMENTATION STATUS

4

11

9

12

Post Implementation

Implementation

Design & Development

Pre-NeGP Operational

Industry Initiative

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ROLE OF DIT IN NeGP

Appraise (Technically) all projects prior to approval

Provide technical assistance to Central Line Departments / States

Implement pilots / infrastructure / special projects

Lay down standards and policy guidelines

Act as Secretariat to the Apex Committee

Leverage capacity of existing public and private institutions

State Data Centre

SERVICE DELIVERY STRATEGY

State PortalCSC

CSC

CSC

Govt. Departments at various levels

SHQCollector’s

Office

Tehsil / Taluks

Registration

Transport

Revenue

Municipalities

State

Districts

Blocks

Taluks

SSDG

SWAN

Internet

..

Internet

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Common Service Centres

CSC

(100,000+)

1 for every 6 villages

Broadband Connectivity

1 Stop Destination for all citizen

services

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COMMON SERVICE CENTRE

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100 – 150 sq. ft space

Minimum 1 PC with UPS

Minimum 1 Printer (Inkjet or Dotmatrix)

Digital / Web Camera

Genset / Inverter/ Solar

OS and other application software

Wired / Wireless Broadband Connectivity

Trained and incentivized manpower

Investment : USD 5000 per CSC (Capex)

USD 200 per month per CSC (Opex)

CSC Infrastructure

Common Service Centres

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india.gov.inindia.gov.in The National Portal of India

Hosted in National Data CentreEnterprise Class StorageMulti-Tier Security24 x 7 MonitoringDisaster RecoveryStringent Data Protection

India Portal

Any time, Any where, Single Window Access to Government Information & Services

A Mission Mode Project under The National e-Governance Plan , Government of India

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There are over 5000 Indian Government websites

Follow individual content architecture, navigation and look & feel

Inconvenient for the citizens to search/access the desired Info.

Thus, the need was felt – a Unified & Seamless access to Information & Services of the govt.

Hence the Genesis of This National Portal of India for the Country

India Portal

ROAD MAP

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Infrastructure deployment

SWAN, CSC & SDC

Commissioning of State Service Delivery Gateways & State Portals

Capacity Building scheme implementation and formation of SeMTs

Dedicated Division for National e-Governance Plan

State MMPs scheme preparation , design & development and

implementation

Application deployment Roll-out of e-Services

Year 2009 -10

Year 2010- 11

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PROJECTED INVESTMENT – August, 2009Schemes Cost (in Rs Crore)

Central MMPs 4898

State MMPs 17,541

Integrated MMPs 6,236

CSC 5,742

SWAN 3,334

SDC 1,623

CB Scheme 313

Total 39,687

PLANNED INVESTMENT IN NEGP PROGRAMME IS $ 9.0 BILLION

NIC (National Informatics Centre)Application Development,Implementation, Standards

CCA (Controller of Certifying Agency)Digital Certification

STQCStandardsTesting Quality Certifications

ORGANIZATIONS SUPPORTING e-GOVERNANCE

•& 7 more •& 4 more

Core Infrastructure

Projects27 MMPs

NeGPPMU

CDAC (Centre For Advanced Computing)R&DLocal Language Interface

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CRITICAL ISSUES FOR SERVICE DELIVERY

Focus on citizen-centric services and service levels

‘Anytime, Anywhere’ availability with multiple channels of service

delivery

Ensuring ‘Standardisation’ and ‘Interoperability’ at the National level

with flexibility for customisation at the State level

Focus on use of Core and Support infrastructure being set-up by the

Department of Information Technology:

SWANs, SDCs and CSCs

Availability of Finances and ensuring long-term sustainability

Ensuring maximum participation of private players

Timely implementation

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Thank You

ACTIVITY STATUS OF CENTRAL MMPs

S.N MMP Scheme Sanction Status Project Stage Completion date

1 MCA 21 Sanctioned Post Implementation Sep , 2006

2 Pensions Sanctioned Post Implementation Mar, 2007

3 Income Tax Sanctioned Post Implementation Dec, 2008

4A Passport and Visa Sanctioned Implementation Apr, 2010

4B Immigration EFC Note to be approved by

Nov, 09Design & Dev. Sep, 2014

5 Central Excise Sanctioned Implementation Dec, 2009

6 Banking Industry Initiative Industry Initiative —

7A MNIC (Pilot) Sanctioned Implementation —

7B UID Draft Scheme under

discussionDesign & Dev. —

8 e-Office (Pilot ) To be prepared Design & Dev. —

9 Insurance Industry Initiative Industry Initiative —

ACTIVITY STATUS OF INTEGRATED MMPs

S.N MMP Sanction Status Project Stage Completion

10 CSC Sanctioned Implementation Jun, 2010

11 e-courts Sanctioned Implementation Feb, 2010

12 EDI Sanctioned Implementation Dec, 2009

13 India Portal SanctionedPost

Implementation Operational

14 NSDG Sanctioned Implementation Nov, 2009

15 e-Biz (Pilot) Sanctioned Implementation May, 2012

16 e-Procurement SFC Note under preparation

Design & Development

Mar, 2010

ACTIVITY STATUS OF STATE MMPsS.N MMP Scheme Sanction Status Project Stage Completion date

17 Land Records Ph. 1 (Pre-NeGP)

SanctionedPost Implementation

Operational in 12 States

18 Land Records Ph 2 & Registration , NLRMP

Sanctioned

Implementation Districts per State•1-2 in 2008-09•3-4 in 2009-11•2-3 in 2011-12•Balance districts in XIIth Plan

19 Road Transport Sanctioned Implementation Oct, 2010

20-A Agriculture(Pre NeGP) Sanctioned Post Implementation Operational

20-B Agriculture DPR approved. Note for SFC under preparation

Design and DevelopmentDec, 2011

21 Police Sanctioned Implementation March, 2012

22-A Treasuries (PreNeGP) Sanctioned Implementation Under operation

22-B Treasuries DPR for the MMP Prepared Design and Development Mar, 2010

23 Municipality Sanctioned Implementation 2008-13

24 e-District (Pilot) Pilots in 14 States Sanctioned Implementation T + 18 Months

25 Commercial Taxes Note for CNE under preparation Design and Development To be firmed up

26 Gram Panchayat Revised RFC Note circulated Design and Development To be firmed up

27 Employment Exchange To be prepared Design and Development To be firmed up

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CSC IMPLEMENTATION STATUS

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SWAN IMPLEMENTATION STATUS

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SDC IMPLEMENTATION STATUS

MCA 21

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e-Services Operational Proposed

Name allocation to a new company

Incorporation of a company

Annual filings

Viewing of public records

Issue of certified copy of documents

Registration charges

Increase in authorized capital

MCA 21 MINISTRY OF CORPORATE AFFAIRS

Sanctioned Proposed

346 Crore

FUNDS

STATUS POST IMPLEMENTATION

PENSIONS

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Provide updated information on government rules/regulations

Database of Pensioners

Monitor timely sanction of pension/gratuity

Register/Monitor Pensioners Grievances

PENSIONS DEPT. OF PENSIONS & PENSIONERS WELFARE

Sanctioned Proposed

0.5 Crore

FUNDS


INCOME TAX

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Online submission of PAN/TAN forms

Online tax calculator

Online return preparation & filing utility

Payment through Credit Card

Payment through net banking facility

Website/Aykar Sampak Kendra based tracking of status

Direct credit of refund to the bank account

INCOME TAX MINSTRY OF FINANCE, CBDT

Sanctioned Proposed

693 Crore

FUNDS


PASSPORT AND VISA

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Fresh Passport Issuance (Pre/Post Police verification)

Re-issue Passport

Duplicate Passport issuance

Additional booklet

Change in Name, Address

Online availability of application form

Passport Status Inquiry

PASSPORT AND VISA MINSTRY OF EXTERNAL AFFAIRS

Sanctioned Proposed

29 Crore

FUNDS

STATUS IMPLEMENTATION

IMMIGRATION

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Multi channel information availability

Multi mode payment of transaction fee

Online appointments & status tracking

Additional booklet

Database of unique case files

Use of biometrics

Inter agency information & alert sharing

IMMIGRATION MINSTRY OF HOME AFFAIRS

Sanctioned Proposed

1200 Crore

FUNDS

STATUS DESIGN & DEVELOPMENT

CENTRAL EXCISE

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E-filing of import/export declarations

Electronic processing of declarations

E-filing of service tax/central excise returns

Automated clearance of courier assignments

E-payment of custom duties

Electronic messaging with banks

Online tracking of claims, permissions etc.

CENTRAL EXCISE MINSTRY OF FINANCE, CBEC

Sanctioned Proposed

599 Crore

FUNDS


UID

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Generation of a unique identifier number to all residents

Issue of the unique identifier number to all the residents

UID MINSTRY OF FINANCE, CBEC

Sanctioned Proposed

1986 Crore

FUNDS


E-OFFICE (Pilot)

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Services has not been identified as the project is in design & development stage

E-OFFICE (Pilot) DEPARTMENT OF AR&PG

Sanctioned Proposed

FUNDS


COMMON SERVICE CENTERS

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Issue of certificates/ government scheme

Employment exchange

Driver’s License

Online tax payment

Electoral services

Pension scheme

Public grievance

COMMON SERVICE CENTERS DEPARTMENT OF IT

Sanctioned Proposed

5742 Crore

FUNDS


E-COURTS

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Availability of judgments, staggered Cause list, statement of witnesses etc.

Case Allocation, Disposal and its restoration

Registration/ Scrutiny of documents

Video Conferencing with outstation witnesses and under trials.

Entry/ Transfer of a case

Notices through e-mails to the clients

E-COURTS DEPARTMENT OF JUSTICE

Sanctioned Proposed

442 Crore

FUNDS


EDI

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Electronic filing and Clearance of export/import documents

E-Payment of duties and charges (handling/freight etc)

EDI DEPARTMENT OF COMMERCE

Sanctioned Proposed

FUNDS


INDIA PORTAL

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Accessibility of information to all

Ability to file complaints and second appeals

Information on organizational and legal framework for good corporate governance

Information on Foreign trade

Registration of NGOs working for Ministry of Social Justice and Empowerment

Online application submission for grants

INDIA PORTAL DEPARTMENT OF IT

Sanctioned Proposed

23.5 Crore

FUNDS


NATIONAL SERVICE DELIVERY GATEWAY

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Gateway to interconnect various departments and front end delivery channels

Audit logging

Authentication & payment gateway interface

National services directory

Inter gateway messaging

Registration/deregistration of service access providers

NATIONAL SERVICE DELIVERY GATEWAY DEPARTMENT OF IT

Sanctioned Proposed

23 Crore

FUNDS


E-BIZ (Pilot)

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Issue of certificate of Incorporation

Issue of certificate of commencement of business

Issue of licenses

Filing of returns by companies

Filing of Employees Provident Fund

Issue of importer exporter code

Issue of Permanent Account Number

E-BIZ (Pilot) DEPARTMENT OF INDUSTRY POLICY & PROMOTION

Sanctioned Proposed

29 Crore

FUNDS


E-PROCUREMENT

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Vendor management services such as vendor registration & vendor management

Indent generation

Preparation, Publication, Bid submission and evaluation

Contract management services such as•Monitoring delivery schedule•Alerts and notices to contractors•Payments

General services like procurement MIS etc.

E-PROCUREMENT DEPARTMENT OF COMMERCE

Sanctioned Proposed

FUNDS


LAND RECORDS (Pre- NeGP)

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Services have been merged with Land Records (NLRMP) project

LAND RECORDS (Pre NeGP) DEPARTMENT OF LAND RESOURCES

Sanctioned Proposed

587 Crore

FUNDS

STATUS OPERATIONAL

LAND RECORDS -NLRMP

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Updated and validated land data

Survey using modern technology

Computerization using uniform codes

Integration of textual and spatial RoR data

Data storage with backup & disaster recovery

Connectivity with financial institutions

LAND RECORDS - NLRMP DEPARTMENT OF LAND RESOURCES

Sanctioned Proposed

4814 Crore

FUNDS


ROAD TRANSPORT

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Vehicle Registration Services

Driving License Services

Smart Card based RC and Driving License

ROAD TRANSPORT DEPARTMENT OF LAND RESOURCES

Sanctioned Proposed

148 Crore

FUNDS


AGRICULTURE

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Information to farmers on agricultural inputs

Information on Govt. schemes to farmers

Information on soil test based recommendation

Information on crop management practices

Information on weather and marketing of agriculture produce

AGRICULTURE DEPARTMENT OF AGRICULTURE & COOPERATION

Sanctioned Proposed

146 Crore

FUNDS


POLICE

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Complaints/ information transmission to the concerned police station

Status of complaint/case registered at a police station

Details of arrested persons, wanted criminals, illegal activities etc.

Details of stolen/recovered vehicles, arms etc.

Senior citizen registration

Verification requests for servants etc.

POLICE MINISTRY OF HOME AFFAIRS

Sanctioned Proposed

2000 Crore

FUNDS


TREASURIES

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Services has not been identified as the project is in design & development stage

TREASURIES MINISTRY OF FINANCE

Sanctioned Proposed

FUNDS

STATUS DESIGN AND DEVELOPMENT

MUNICIPALITIES

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Registration/ Issue of Birth/ Death Certificates

Payment of Property Tax

Payment of Utility Bills

Management of Utilities that come under ULBs

Grievance and Suggestions

Building Plan Approvals

MUNICIPALITIES MINISTRY OF URBAN DEVELOPMENT

Sanctioned Proposed

787 Crore

FUNDS


e-DISTRICT (PILOT)

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Issuance of certificates like caste, domicile etc

Pension under social welfare scheme

Revenue courts

Government dues and recovery

Public Distribution System

RTI

Grievance Handling

e-DISTRICT MINISTRY OF INFORMATION TECHNOLOGY

Sanctioned Proposed

2000 Crore

FUNDS


COMMERCIAL TAXES

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Online application for registration

Online filing of returns

Clearance of refunds

Online payment of tax

Online dealer ledger & verification

Facility to dealer to obtain various information services

COMMERCIAL TAXES MINISTRY OF FINANCE

Sanctioned Proposed

FUNDS

STATUS DESIGN AND DEVELOPMENT

GRAM PANCHAYAT

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Issue of Trade License and NOC

House Related Services

Certificates such as Birth, Death, solvency, etc

Dissemination of Information on internal processes of Panchayat such as agenda, voting, resolution etc

GRAM PANCHAYAT MINISTRY OF PANCHAYATI RAJ

Sanctioned Proposed

4240 Crore

FUNDS


EMPLOYMENT EXCHANGE

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Registration and placement of job seekers

Collection of labour market information

Career counseling and vocational guidance

EMPLOYMENT EXCHANGE MINISTRY OF LABOUR

Sanctioned Proposed

2770 Crore

FUNDS


Documents

NATIONAL e-GOVERNANCE PLAN (NeGP) ( Seminar on Agenda for Administrative Reforms) 24 th October 2009 R. Chandrashekhar Secretary Department of Information