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National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

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Page 1: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

National Association of College and University Attorneys 1

November 11, 2009

NACUA Fall 2009 Workshop

November 2009

Page 2: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

IMPORTANCE OF COMPLIANCE STRATEGY AND STRUCTURE

Risk Identification and Minimization

External Expectations and Incentives

Reputation

Operational Efficiency and Quality Control

National Association of College and University Attorneys

2

November 2009

Page 3: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

ENTERPRISE RISK MANAGEMENT

“Structured, consistent, and continuous process across the whole organization for identifying, assessing, deciding on responses to, and reporting on opportunities and threats that affect the achievement of its objectives.” (Institute of Internal Auditors)

National Association of College and University Attorneys 3November 2009

Page 4: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

IN OTHER WORDS . . .

“What could happen that might prevent the institution from achieving its plans, and what is being done to eliminate, reduce, or mitigate the risk?”

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Page 5: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

National Association of College and University Attorneys 5November 2009

Page 6: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

COMPLIANCE STANDARDS

Multiple sources for standards External legal, auditor, or

accreditation mandates (e.g., IRS, SOX, SACs, AGs, Rating Agencies)

Professional association, auditor, insurer, or other external “best practices” standards

Internal policies and procedures

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Page 7: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

FEDERAL SENTENCING GUIDELINES

National Association of College and University Attorneys 7

Effective compliance program may result in substantial mitigation of assessed fines and penalties if criminal liability attaches to the organization

One key benchmark for measuring institutional compliance programs

November 2009

Page 8: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

EFFECTIVE COMPLIANCE PROGRAM ELEMENTS(Federal Sentencing Guidelines)

(1) Standards and procedures in place to prevent and deter violations of law (or policy)

(2) Overall responsibility assigned to personnel with adequate resources and appropriate authority

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Page 9: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

EFFECTIVE COMPLIANCE PROGRAM ELEMENTS

(3) Personnel with substantial authority are chosen with due diligence and are of high integrity

(4) Effective training programs and dissemination of information

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Page 10: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

EFFECTIVE COMPLIANCE PROGRAM ELEMENTS

(5) Monitoring / Reporting mechanism / Effective follow up

(6) Consistent enforcement of standards through incentive and discipline

(7) Appropriate response to violations of law

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Page 11: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

HIGHER ED. COMPLIANCE MODELS

Centralized Coordination Model (e.g. U.Minn., U. Texas) Single university-wide Compliance

Officer Leaders and administrators of various

units within the university are liaisons with CO

Used at many large research institutions with multiple campuses and schools

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Page 12: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

HIGHER ED. COMPLIANCE MODELS (cont’d)

Other Centralized Models (e.g., Princeton, DePaul) Institutional Compliance Director

(sometimes existing audit official) PLUS Executive Compliance Committee

National Association of College and University Attorneys 12November 2009

Page 13: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

HIGHER ED. COMPLIANCE MODELS (cont’d)

Decentralized Model (e.g. Harvard) Compliance Officers at the school level Horizontal relationship of school COs with

central audit/compliance personnel

National Association of College and University Attorneys 13November 2009

Page 14: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

HIGHER ED. COMPLIANCE MODELS (cont’d)

“Stealth” Model (e.g. Baylor) Decentralized, without designated

Compliance Officer(s) Compliance responsibilities assigned

to various deans, directors, committees, etc.

Stronger oversight role in OGC, Audit, etc.

National Association of College and University Attorneys 14November 2009

Page 15: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

FORMER W&L COMPLIANCE STRUCTURE

Compliance efforts, processes, and reporting ongoing, but without formalized structure and coordination.

Mixed approaches in place; primarily “stealth” with OGC taking the lead

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Page 16: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

FORMER W&L COMPLIANCE STRUCTURE

Some designated officers or committees (e.g. Director of Environmental Health and Safety, Information Security Program, Institutional Review Board)

Some project-based committees (e.g. Information Technology Security Working Group, Employee and Faculty Handbook Review Groups)

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Page 17: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

COMPLIANCE STRUCTURE

Considerations: Decentralized culture and institutional

history Active and highly valued tradition of

“shared governance” vs. “directives” from those not familiar with operational reality

Avoid creation of new bureaucracy and/or redundancy of efforts

Address all risk areas with highest risks first priority

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Page 18: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

MATRIX COMPLIANCE PROGRAM

Modeled primarily on Stanford’s program

Decentralized matrix of University offices and administrators assigned responsibility for specific compliance areas, coordinated and supported by Office of General Counsel (Associate General Counsel for Compliance Support) with OGC as resource for all operational areas

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Page 19: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

MATRIX COMPLIANCE PROGRAM

Components: Compliance areas (clusters of laws, high

risks, etc.) (e.g. Student Financial Aid) Cognizant Policy Office/Officer (member of

President’s Council with overall responsibility) (e.g. Dean of Admissions and Financial Aid)

Functionally Responsible Office(s) and Officer(s) (e.g. Financial Aid Director)

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Page 20: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

MATRIX COMPLIANCE PROGRAM

Associate General Counsel for Compliance Support (AGC) is coordinator for functionally responsible officers, who serve as Compliance Partners

Matrix Program provides institutional coordination and record of compliance efforts

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Page 21: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

MATRIX COMPLIANCE PROGRAM

OGC advises President and President’s Council on a periodic basis (at least quarterly) of compliance programming updates and reports to Audit Subcommittee at each Board meeting and otherwise as necessary

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Page 22: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

National Association of College and University Attorneys 22November 2009

Page 23: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

W&L COMPLIANCE RESOURCES

W&L’s Compliance Matrix (http://counsel.wlu.edu/policy/Chart.of.Compliance.Areas.pdf)

W&L’s Compliance Calendars (http://counsel.wlu.edu/tutorial/ComplianceCalendars/ComplianceCalendars.html)

W&L’s Compliance Worksheet Template (http://counsel.wlu.edu/policy/Compliance.Worksheet.pdf)

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Page 24: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

COMPLIANCE WORKSHEET

Date of Compliance Review Compliance Area Cognizant Policy Officer Compliance Partner(s) Source of Compliance Obligations Responsible Agency or Enforcement Body Enforcement and Risk Exposure/Sanctions Key Compliance Obligations

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Page 25: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

COMPLIANCE WORKSHEET (cont’d)

Policies, Procedures, Practices, Training, Reporting, etc. in Place as Required

Gaps or Issues to be Addressed/Followed Other Campus Offices

Affected/Coordination Needed Resources (compliance calendar,

templates, etc.) Date for Follow Up to Address Gaps or

Issues Date of Next Regular Review

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Page 26: National Association of College and University Attorneys 1 November 11, 2009 NACUA Fall 2009 Workshop November 2009

OTHER PROGRAM RESOURCES

University of Texas (http://utsystem.edu/compliance/)

University of Minnesota (http://www.instcomp.umn.edu/about.html)

Princeton University (www.princeton.edu/compliance/initiative.html)

DePaul University (http://compliance.depaul.edu/)

Stanford University (http://institutionalcompliance.stanford.edu/)

National Association of College and University Attorneys 26November 2009