NASSCOM Annual Report 2013-14

Policy

Advocacy

Business

Opportunities

Conferences

Workshops

New

Markets

Diverse

Forums

Focused

Research

Sustain

ability

Entrepreneurship

Workforce

Development

Awards

International

Partnerships

Industry

Develo

pm

ent

Best Practices

Sharing

2013 - 14

Thought

Leadership

CONTENTS

Message from the Chairman 1

Message from the President 2

Executive Council 3

Association Overview 6

The Year in Review 10

NASSCOM Member Companies 30

Annual Report 2013-14

Message from the Chairman

1

Dear Friends,

Year 2013 was yet another exciting year for the IT-BPM industry in India and NASSCOM. The industry after an initial period of slow growth demonstrated its resilience and will close the fiscal year with a 13 per cent growth in exports, and 9.5 per cent growth in the domestic market.

For NASSCOM, this year was about change, building for the future, launching some key initiatives and creating a broad based organisational structure.

Implementation of the NASSCOM 2020 Organisational and Governance Committee chaired by Mr. N.R.Narayana Murthy was a key priority for NASSCOM. The 7 industry councils were created in the year and have already begun their tasks, engaging with industry members and building a vision for these sectors.

A key highlight of the year was the launch of the NASSCOM 10,000 Start-ups initiative, a mega program that aims to catalyse 10,000 technology start-ups over the next decade. The initiative is built in partnership with leading incubators and angel groups in the country and focuses on evangelising entrepreneurship,

capability development and access to incubation and funding. The program in its first 9 months has impacted over 200+ start-ups directly and touched over 25,000 entrepreneurs.

The NASSCOM Product Council also strengthened its product initiative and created programs for partnerships between SIs and product companies, Emerge 50 that showcased innovative product companies and the annual Product Conclave.

In an era of policy paralysis, NASSCOM worked closely with the government and was able to usher in important changes, including the release of the Safe Harbour Rules for the first time in India, amendments in the taxation policies, simplification in SEZ rules in tier 2 cities, as well as action on Service Tax refunds, NASSCOM led discussions on these issues, making recommendations to the government and getting them implemented.

NASSCOM’s efforts in the realm of Global Trade Development saw it spotlight the negative provisions of the US Immigration Bill, which it considered discriminatory, especially for the IT-BPM sector. NASSCOM partnered with global companies, associations and others on articulating the impact of these negative provisions on the US industry and the trade relations between the two countries. The Global Trade initiative also deepened its focus on creating new market opportunities in emerging markets including Japan, China and Africa.

Yet another milestone crossed by NASSCOM was in the realm of skills development where its Sector Skills Council (SSC) announced its IT-ITeS Industry Occupational Analysis reports. These identified, for the first time, unique job roles in the industry/sub-sectors, for Entry, Middle and Leadership levels. Implementation of these standards will help to better define skills and competencies for the industry.

The year also saw the transition of the NASSCOM President with Mr. R. Chandrashekhar taking on this role, after an illustrious career with the government. The Executive Council has placed on record their appreciation for the wonderful work done by Mr. Som Mittal in taking NASSCOM to newer heights.

Going forward, NASSCOM will be help reposition the industry to leverage the opportunities emerging from digitalisation—the next wave of IT transformation.

Since 2014 is the 25th year of NASSCOM’s operations, plans are afoot to unveil a series of initiatives that celebrate this milestone.

Chairman, NASSCOMKrishnakumar Natarajan

Message from the President


Dear Friends,

I am delighted to take over the role of President, NASSCOM and contribute to strengthening one of India’s most reputed chambers of commerce. I have been associated with NASSCOM for a long time, though in a different capacity and have always admired the ability of the industry to align to a common vision, voice and strategy.

The opportunities are very vast at this particular juncture and exciting times lie ahead for our industry.The future looks positive as the industry is evolving dramatically in terms of scale, complexity and innovation. Going forward, enabling radical transformation of key sectors in India through the use of ICT to increase access, enhance efficiency and enable innovation in the sector are going to be some of our priority focus areas.

The rapidly accelerating trend of innovation and entrepreneurship in the ICT sector impacts several domains and provides clear indicators that the journey has begun.

NASSCOM will continue to leverage international and domestic expertise to catalyze innovation and transformation in the Indian IT-BPM sector. The industry is increasingly prioritizing domains based on potential size, possible impact, readiness of leadership and role of government. Changing models will bring compelling business innovations with greater breadth and specialization across key verticals – BFSI, telecom, healthcare, education and social entrepreneurship.

The industry councils created by NASSCOM are creating specific programs for the diverse industry sectors and in the year ahead we will work with members to deepen these engagements and build new programs.

Today, NASSCOM is evolving its role to help the industry harness the new and emerging business opportunities while becoming a channel for the creation of a ‘digitally inclusive’ India. Even as it continues to help both large and small companies achieve global scale, NASSCOM is focusing on how IT can shape and transform the nation.

In order to fulfill its vision and mission, NASSCOM will continue to partner with all the stakeholders, harness the power of new business and delivery models, explore new geographies and help the IT-BPM industry build greater traction in the home market.

2014 is expected to be an exciting, rejuvenating year for India and NASSCOM, and I am glad to have become a part of the organisation at this juncture.

President, NASSCOMR. Chandrasekhar

Jeffrey M. WhitePresident, India & SAARC

Cisco Systems India

Keshav MurugeshCEO

WNS Group

Mukesh AghiMember of the Board &

Chief Executive, Services ClusterL&T Infotech

N. ChandrasekaranCEO & Managing DirectorTata Consultancy Services

EXECUTIVE COUNCIL 2013-14

OFFICE BEARERS

CHAIRMAN

Krishnakumar NatarajanCEO & Managing Director

MindTree

VICE CHAIRMAN

R. ChandrasekaranExecutive Vice Chairman

Cognizant Technology Solutions

PRESIDENT

R. Chandrashekhar


Ganesh LakshminarayananPresident & Managing Director,

Dell Indiaand VP, Asia Pacific & Japan –

Commercial Sales Operations, Dell

B.V.R. Mohan ReddyFounder, Chairman & Managing Director

Infotech Enterprises

Bhaskar Pramanik Chairman

Microsoft Corporation (India)

C.P. GurnaniManaging Director & CEO

Tech Mahindra

Aruna JayanthiCEO

Capgemini India

Arun SethChairman

Alcatel-Lucent India

Arvind ThakurCEO & Joint Managing Director

NIIT Technologies

Avinash VashisthaChairman & Geography

Managing Director (India)Accenture

EXECUTIVE COUNCIL MEMBERS

Harish MehtaChairman & Managing Director

Onward Technologies

N.R. Narayana MurthyFounder & Executive Chairman

Infosys

F.C. KohliFormer Deputy ChairmanTata Consultancy Services

Ashank Desai Founder & Board Member

Mastek

Sanjeev BhikchandaniFounder & Executive Vice-Chairman

Info Edge (India)

Shakti SagarManaging Director

ADP India

Srinath BatniMember of the Board &

Head – Delivery ExcellenceInfosys

Rajan AnandanManaging Director

Google India

Raman RoyFounder, Chairman &

Managing DirectorQuatrro Global Services

Ravi Gururaj Chairman & Co-Founder

Frictionless Ventures

Vijay RatnaparkheManaging Director

Robert Bosch Engineering andBusiness Solutions

V.K. MathewsFounder & Executive Chairman

IBS Group

Suhas BhideGeneral Manager –

Global Delivery, IndiaIBM India

Rishad PremjiChief Strategy OfficerWipro Technologies

Neelam DhawanManaging Director

Hewlett-Packard India


EXECUTIVE COUNCIL MEMBERS

PAST CHAIRMEN & PAST PRESIDENTS

K.V. Ramani Founder & Former Chairman

Future Software

Saurabh SrivastavaChairman

Steria India

Raj JainChairman & Managing Director

RS Software (India)

Atul K. NisharFounder & Chairman

Hexaware Technologies

Phiroz A. Vandrevala Board Member

Tata Consultancy Services

Jaithirth (Jerry) RaoFounder & Former Chairman

MphasiS

S. RamadoraiBoard Member

Tata Consultancy Services

Lakshmi NarayananVice Chairman

Cognizant Technology Solutions

Ganesh NatarajanVice Chairman & CEO Zensar Technologies

Pramod Bhasin

GenpactNon-Executive Vice Chairman

Harsh Manglik Former Chairman Accenture India

Rajendra S. PawarChairman & Co-founder

NIIT Group

PAST CHAIRMEN & PAST PRESIDENTS


Kiran KarnikFormer President

NASSCOM

Som MittalFormer President & Former Chairman

NASSCOM

ASSOCIATION OVERVIEW

About NASSCOM

Vision

Mission

Members

The National Association of Software and Service Companies (NASSCOM) is the industry association for the IT-BPM sector in India. It was set up in 1988 and registered under the Indian Societies Act, 1860. A not-for-profit organisation funded by the industry, its objective is to build a growth-led, sustainable, technology and business services segment in the country.

NASSCOM’s membership has grown over the years and currently stands at over 1,500. The member organisations represent 95 per cent of industry revenues and have enabled the association to spearhead initiatives and programmes to strengthen the sector in the country and globally.

The IT-ITeS Sector Skills Council (SSC) formed in partnership with the National Skill Development Council (NSDC) is an integral part of NASSCOM and is committed to developing the workforce for the IT and IT-enabled products and services industry sectors.

NASSCOM has also contributed to the development of two organisations—the Data Security Council of India, which is focused on security and the NASSCOM Foundation, which helps drive Corporate Social Responsibility (CSR) initiatives.

NASSCOM is headquartered in New Delhi, India, and has offices in seven other cities—Bengaluru, Chennai, H y d e r a b a d , K o l k a t a , M u m b a i , P u n e a n d Thiruvananthapuram.

NASSCOM’s vision is to help the IT and IT-enabled products and services industries in India to be trustworthy, respected, innovative, and society-friendly.

NASSCOM’s mission is to expand the IT-BPM industry’s footprint in its core markets and beyond, and enable it to build strategic partnerships with its customers. It seeks to establish India as a hub for innovation and professional services.

NASSCOM’s mission is also to grow the country’s pool of relevant and skilled talent and harness the benefits of ICT to drive inclusive and balanced growth.

‘Transform Business, Transform India’ is the overall objective of NASSCOM and its member organisations.

NASSCOM members are organisations in India engaged in the business of IT Services, BPM, Software Products, Engineering Design, Internet, E-commerce and Gaming.

Organisations that provide services to the IT-BPM industry are institutional members of NASSCOM.

India headquartered organisations, multinational service providers with an India presence, and Global In-house Centres (GICs) of foreign corporations are equally represented in the membership of NASSCOM.

NASSCOM undertakes several initiatives and works with multiple stakeholders within the global IT-BPM eco-system:

NASSCOM collaborates with the Government of India at the centre and states to build a policy framework that is conducive to the growth of the IT-BPM industry in the country.

NASSCOM works closely with its member organisations,encouraging them to share best practices and experiences, andmentorsmaller organisations that are still on the learning curve. Recognising that the expectations of its member companies are growing, NASSCOM has built a strong regional and local connect with them.

NASSCOM undertakes several development initiatives to spur the growth of the sector.

NASSCOM conducts industry research, surveys and studies on emerging IT-BPM trends and sector performance to provide factual perspectives on the inustry and the growth opportunities ahead.

N A S S C O M o r g a n i s e s n a t i o n a l a n d i n t e r n a t i o n a l e v e n t s t o s h o w c a s e n e w opportuni t ies , col laborate, bui ld thought leadership and facilitate networking.

Industry Councils launched by NASSCOM cater to the needs of diverse segments and build specific programmes that can help these sectors to realise their potential.

Activities

» Policy Advocacy

» Membership Engagement

» Industry Development

> Research

> Events

> Industry Councils


The Industry Councils at NASSCOM include:

• IT Services

• Business Process Management (BPM)

• Global In-house Centres (GICs)

• Engineering Services

• Products

• Domestic IT

• Internet and Mobile

» Global Trade Development

The focus of the Council is to develop the Indian IT Services industry as a leader in creating value for customers worldwide.

The Council focuses on the high-growth BPM industry, finding solutions for the policy, people and process challenges it faces. It also identifies new growth opportunities while showcasing the value-add that the sector offers to customers.

NASSCOM continues to build strategies for the growth of what were earlier referred to as ‘captives’. The Council focuses on sharing best practices and value addit ion f rameworks to help GICs emerge as strategic centres.

The Council works with the industry to devise strategies that will drive the Engineering Research and Design (ER&D) sector, enabling it to emerge as a hub of global innovation.

The Product Council aims to establish the Indian software product eco-system as a world-class source of high-value, innovative and next generation products. Its goal is to spotlight products which are enjoying robust sales traction and establishing category/IP leadership in both the domestic and international markets.

Technology and business services are beingincreasingly adopted across governments, corporates and small and medium enterprises (SMEs). NASSCOM’s focus is to engage with these stakeholders and launch initiatives that promote public-private partnerships and standards and recognise excellence in IT adoption.

The goal of the Council is to catalyse the g r o w t h o f t h e I n t e r n e t a n d m o b i l e (content and commerce) industry.

Expanding partnerships in existing markets and building opportunities in new markets is a key priority for NASSCOM. This is being enabled through an effective engagement with international stakeholders, including governments, customers and associations on issues related to international policy, business partnerships,

MoUs and business delegations.

The 10,000 Start-ups Programme is aimed at incubating, funding and supporting 10,000 technology start-ups in India over the next ten years. The programme’s vision is to foster entrepreneurship, build entrepreneurial capabilities at scale and strengthen early stage support for tech start-ups by bringing together key stakeholders of the eco-system including start-up incubators/accelerators, angel investors, venture capitalists, startup support groups, mentors and technology corporations.

Enhancing employability and access to a skilled talent pool is a critical enabler for India’s competitiveness. NASSCOM is engaging with a broad spectrum of academia, industry and governments to devise policies, curriculum and assessments that achieve this objective. In order to enhance the employability of the talent pool in the country the NASSCOM IT-ITeS Sector Skills Council has launched the following programmes:

• NASSCOM Assessment of Competence (NAC): Anassessment and certification framework that ensuresa steady supply of quality professionals to meet thepresent and future requirements of the IT-BPM industry

• Global Business Foundation Skills (GBFS): Program to help increase the industry readiness of students who intend to have a career with the BPM industry

• Foundation Skills in Information Technology (FSIT): Program to help increase the industry readiness of students who intend to have a career with the IT industry

• NOS (National Occupational Standards) across verticals in the IT-BPM industry: Performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding

NASSCOM has partnered with the industry to create specific programmes and awards that encourage innovation, security best practices and development of tier 2/3 cities.

In order to promote balanced growth across India and build a sustainable IT-BPM industry, NASSCOM engages with its members on critical issues related to Corporate Social Responsibility (CSR), enhancing diversity, inclusive growth and Green IT.

»

» Workforce Development

» Enabling Environment

» Sustainability

The 10,000 Start-ups Programme


»

» The National Skills Registry (NSR)

» Affiliated Organisations

> The Data Security Council of India (DSCI)

> NASSCOM Foundation (NF)

NASSCOM Award Programmes

NASSCOM recognises and honours leaders and organisations for excellence and their outstandingcontribution in building the IT-BPM industry.

N A S S C O M , i n p a r t n e r s h i p w i t h t h e industry, has developed the National Skills Registry (NSR), a unique national database of registered and verified knowledge workers in the sector. Launched in 2007, this database is managed and run by NSDL Database Management Ltd. (NDML), a fully-owned subsidiary of National Securities Depository Ltd. (NSDL).

NSR aims to bui ld a robust and credible in fo rmat ion repos i to ry on the knowledge professionals in the IT-BPM sector. The benefits of NSRflow across to clients, service providers and employees. NSR has enhanced the value proposition of the Indian IT-BPM industry and raised the bar on security standards in pursuit of excellence and client satisfaction.

NASSCOM has contributed to the development of three organisations that focus on data security, Corporate Social Responsibility (CSR) and E-governance.

The Data Security Council of India (DSCI) is a not-for-profit organisation established in 2008 with the key o b j e c t i v e o f b u i l d i n g a c r e d i b l e a n d committed body to uphold data privacy and security standards. The mission of DSCI is to build the trustworthiness of Indian organisations as global sourcing service providers and to send out a message to clients worldwide that India is a secure destination for outsourcing. Its aim is also to reiterate that in India, privacy and protection of customer data is enshrined in the global best practices followed by the industry.

NASSCOM Foundation(NF) was set up as a trust in 2001. It was instituted with the aim of using information a n d c o m m u n i c a t i o n t e c h n o l o g i e s f o r d e v e l o p m e n t ( I C T f o r D ) , a n d t o catalyseCorporate Social Responsibility (CSR) initiatives within the Indian IT-BPM industry. By implementing a diverse range of programmes, NF is taking information and communication tools to underserved communities across the country. It is also channelising the immense potential of the IT-BPM industry towards socio-economic development of the nation.

> The National Institute for Smart Governance (NISG)

I n c o r p o r a t e d i n 2 0 0 2 , t h e N a t i o n a l Institute for Smart Governance (NISG) is a Section 25 organisation set up in public-private partnership with NASSCOM, the Government of India and the Government of Andhra Pradesh. The key objective of the organisation is to catalysethe roll out of E-governance projects across the country.



Profile of Member Companies Member Distribution by Size

Citywise spread of Membership Membership Strength

Percentage of member companies working in each segment

67%

26%

40%

12%

22%

IT Services BPM ProductDevelopment

EngineeringR & D,

Embedded

Others• Large: Companies with gross revenue of over ` 200 Crores• ` 50 – 200 CroresMedium: Companies with gross revenues between • ` 50 CroresSmall: Companies with gross revenues of less than • sectorInstitutional: Companies that provide support services to the IT-BPM

Large Medium Small Institutional

11% 9%

12%

68%

Bengaluru Chennai Hyderabad Mumbai

Pune Kolkata NCR Others

15% 10%22%

12%6%

4%

20%12%

9%

36

212

840

1988-89 1993-1994 1998-1999 Dec-08 Dec-13

520

1246

1504

2003-2004

GOVERNMENT POLICY ISSUES

NASSCOM has been working closely with both the union and state governments of India to create a regulatory climate that is conducive to the growth of the IT-BPM industry in the country. To deal with the rising concerns related to the business environment, NASSCOM remained in the forefront, highlighting these challenges and working with both industry and government to redress these problems. NASSCOM was supported in this task by the industry that provided its critical inputs. Based on NASSCOM recommendations, the government made several policy announcements and clarifications related to existing policies during 2013. These took into account the issues raised by the IT-BPM industry.

In response to repeated requests made by NASSCOM, the Ministry of Finance for instance, set up an industry forum to deliberate on the difficulties being posed by the taxation policy and administration. NASSCOM was invited alongside its member companies for a free and frank discussion. The government also made public the Rangachary Committee recommendations. It notified for the very first time the Safe Harbour rules, based on the suggestions made by the committee.

The Foreign Trade Policy addendum announced significant changes in the SEZ policy, taking into account the specific needs of the IT sector. NASSCOM’s request for a waiver of minimum land requirement for IT SEZs, reclassification of cities to encourage activities in Tier2/3 locations and greater clarity on the exit process for SEZ units were also accepted.

NASSCOM additionally shared feedback on the legislative changes proposed in the New Companies Act with the Ministry of Corporate Affairs. Similarly, concerns of the industry regarding the patenting guidelines for computer related inventions were discussed with the Indian Patent Office.

The highlights of NASSCOM’s key engagements with the government and their outcomes are as follows:

Release of Safe Harbour rules and other developments related to Transfer Pricing

Circulars were issued to define contract R&D and its taxation under the Transfer Pricing regime, after the withdrawal and amendment of controversial circulars issued in March, 2013 that could have potentially complicated matters further. NASSCOM was in the forefront, sharing industry practices and speaking about the impact these announcements could have.

September, 2013 saw the release the Safe Harbour Rules for the first time in the country. Based on NASSCOM’s discussions in the industry forum, a consultative approach was adopted by the government and duly modified Safe Harbor rules were notified. While their acceptance and efficacy is yet to be tested, this notification took almost four years to come after the amendment in the Act. The move is was a culmination of NASSCOM’s efforts, which

were backed by the industry.

Service Tax refunds

The new Service Tax rules posed challenges to SEZ operators, who faced difficulties in claiming refunds. After much deliberation, the CBEC notified the changes, to enable upfront exemptions and credit and create a refund mechanism.

While service tax refunds prior to the creation of the new rules are delayed, the industry has seen refunds picking up in the last two quarters of 2013. The CBEC too has been actively sharing information with NASSCOM members and seeking their inputs on specific problem areas.

Changes in SEZ provisions for the IT sector

Recognising the need to revive interest in the SEZ policy, the government in its annual FTP addendum announced significant changes in the SEZ policy for the IT sector. Based on NASSCOM’s recommendations, the requirement of minimum land for setting up of SEZs for IT/ITeS was removed, classification of cities was rationalised to include upcoming cities/locations and exit rules for SEZs were framed.

Several operational challenges of NASSCOM member companies were also addressed. SOFTEX approvals for instance, were streamlined, the standard default service list was issued in October, 2013 and a rent-a-cab service was included. The BCP/DR guidelines notified this year were further clarified to enable the movement of backup data from SEZ units to STPIs, paving way for the setting up of BCP/DR facilities.

Telecom R&D Services–streamlining approvals for experimental licenses

R&D service providers for telecom have been facing difficulties in receiving approvals for experimental licenses and the import of equipment. NASSCOM worked closely with the Department of Telecom and the office of the Wireless Advisor to the Government of India, suggesting suitable empowerment of Regional Licensing Officers for approvals. Having shared industry best practices on isolation and shielding to prevent interference with commercial telecom services, NASSCOM was able to generate enough confidence in the regulator to allow for approvals.

Industry participation in framing ISO Standards for ITeS/ BPO

SC7, the Software and Systems subcommittee of ISO/IEC JTC1 is involved in the “Standardisation of processes, methods and supporting technologies for the engineering and management of software and systems throughout their life cycles”.

NASSCOM has been offering secretariat support to the India Mirror Committee (IMC) of SC7 under the JTC-1 for ISO standards. For this, it works closely with the Bureau of

THE YEAR IN REVIEW


Indian Standards (BIS) and industry members. The IMC is also a part of the BIS committees on software-related standards.

With the industry attaining global status, NASSCOM has been involved with the International Standards Organisation (ISO) and encouraging more and more member organisations to participate in different Working Groups.

NASSCOM will continue this strategic initiative and work closely with the BIS and the Department of Electronics and Information Technology (DeitY) to set a standards agenda for software in the country.

Intellectual Property Rights

The Indian Patent Office issued draft guidelines on Computer Related Inventions. NASSCOM undertook an industry consultation exercise to identify concerns and forwarded extensive feedback to the Indian Patent Office. It also participated in national-level consultations, highlighting how the industry was concerned about the stringent conditions related to innovation in both software and hardware as a prerequisite for IP protection. NASSCOM will continue to work with the industry and government to establish a favorable IPR environment in the country and showcase best practices.

Online Payments

Continuing its efforts to streamline the online payment environment, NASSCOM set up a NASSCOM-IBTC (Indian Banks’ Technology Consortium) working group to deal with the issue. The group, constituted by e-commerce merchants, leading banks, payment aggregators, has been suggesting ways to improve the customer experience related to online payments. It is additionally analysing the processes and transaction data of online payments to identify the hurdles and suggest the best way forward.

Companies Act

The New Companies Act is in the implementation stage. New rules are being framed and NASSCOM has been sharing industry feedback related to the various provisions with the government. The industry’s apprehension related to the proposed cost audits for the IT sector have been addressed in the draft rules. NASSCOM Foundation is taking a lead in the area of Corporate Social Responsibility and associated guidelines and rules. It is working closely with the MCA to suggest changes in processes and enable a smooth adoption of the CSR mandate in the IT sector.

Information Technology Sector in Karnataka to be exempted from the Standing Orders Act

The revised IT Policy of Karnataka (I4 Policy–IT, ITeS, Innovation and Incentives Policy) was unveiled during the ITE.Biz program of Government of Karnataka in October, 2013. It will help strengthen the thriving IT and ITeS sector in the state. IT and ITeS establishments in Karnataka are proposed to be exempted from compliance under the Industrial Employment (Standing Orders) Act of 1946 for a

period of five years. The IT and ITeS industries has also been declared as 'essential services'. Previously standing order exemptions were extended for a period of 2 years till August 2011. Thereafter, NASSCOM with support from Industry members was in close discussion with the Government for an extension and also development of a sector specific model standing order for the IT sector.

Launch of Member Query Service and Member Updates on Policy

In tune with its efforts to offer value-added services and support its large SME membership, NASSCOM launched a ‘Member Query Service’ during 2013. The purpose of this service is to respond to queries related to policy and the regulatory aspects of business. The member query service offers a quick response to basic policy and business compliance-related queries. The NASSCOM website is regularly updated with key policy announcements and their impact. A recent initiative has been a regular commentary on the global economic scenario and currency rates and fluctuations. This was further supplemented with member interactions in different regions.

Over the years, the focus of NASSCOM’s Global Trade Development programme has been to engage with a wide variety of domestic and international stakeholders such as governments, customers and associations. Its aim is to create regulatory frameworks that foster trade with the Indian IT-BPM industry, position India as a trade partner and promote global sourcing in emerging markets and verticals.

Under this programme, NASSCOM has also been spotlighting India’s edge as an outsourcing destination and the unmatched value proposition offered by the country’s IT-BPM service providers. It has been doing so by reaching out to influencers including legislators, elected officials, associations, think tanks, academic institutions, customers, regulators, Indian embassies and the media. In 2013, NASSCOM continued to strengthen India’s credentials as a key global IT-BPM hub by initiating the following activities:

The US Immigration Bill

The year 2013 witnessed intense debate around the passage of the US Immigration Bill, which created tremendous hue and cry, especially within the Indian tech community. The industry, led by NASSCOM, was quick to point out that the bill had provisions that arbitrarily singled out a group of multinational IT organisat ions, would dictate how Amer ican organisations pursued their business operations and selected business partners in the future and that its proposals amounted to punitive treatment of this industry. The changes proposed by the bill, including higher visa costs and increase in wages for H-1B visa holders, were considered discriminatory and moves that would put the Indian IT-BPM industry at a competitive advantage.

GLOBAL TRADE DEVELOPMENT


It was felt that the issue of skilled workers travelling for short durations was unfortunately being linked to the larger debate on immigration and did not take into account the contribution of the Indian IT industry to the US economy through social security, local taxes, creation of local employment and community work.

Besides the industry, senior Indian government functionaries, including India’s Finance Minister, Shri. P. Chidambaram also flagged India’s concern about the bill, stating that the visa restrictions being suggested for knowledge workers amounted to non-tariff barriers.

The industry is working on the House side, trying to ensure that the language of the bill is less harmful to global organisations and US customers, and that, at the end of the day, is more balanced.

India-EFTA Free Trade Agreement

The European Free Trade Association (EFTA) is a trade organisation with representatives from four European countries. It operates in parallel with and is linked to the European Union (EU). The EFTA members are Iceland, Liechtenstein, Norway and Switzerland. NASSCOM has been working closely with the Department of Commerce and the EFTA secretariat to ensure a special status for the Indian tech industry in FTA negotiations. The EFTA countries follow the EU Data Security directive that has been an impediment and market access barrier for the Indian IT-BPM industry.

Security Bond Proposal for UK visa

The Home Office, government of the United Kingdom indicated it will not implement a proposal that requires temporary migrants from countries whose nationals are deemed to be at a high risk of overstaying their visas, to pay a £3,000 security bond. The proposal was originally scheduled to go into effect from November, 2013.

The proposed measure was intended to deter foreign nationals from overstaying their immigration status, which some UK government officials believe is the country’s greatest immigration challenge. UK law has included provisions for the imposition of a security bond since the Immigration and Asylum Act 1999, but the bond requirements have never been implemented.

Opposition from internal and external stakeholders convinced the UK government to abandon the idea. India had expressed its concern regarding the proposal to the government both at the ministerial and official levels. NASSCOM had also written to the Labour Secretary expressing its reservations on the issue.

NASSCOM’s ‘Business Coalition’ for responding to CIC’s (Citizenship and Immigration Canada) consultation on the ICT visa category

Earlier in the year, the Canadian government announced a number of proposals to increase restrictions on the Temporary Foreign Worker Programme and enhance the government’s compliance monitoring capabilities. The government of Canada has been reviewing the Temporary Foreign Worker programme and proposed

changes in the ICT visa category. NASSCOM, through its country chapter in Canada, submitted its own representation to CIC, cautioning it about the proposed changes. It also created a ‘Coalition of local Businesses’, where local businesses and associations signed a joint representation. The key highlights of the submission were as follows:• The current regime of the ICT category is efficient and

provides business with predictability• Changes as proposed by CIC are unnecessary and ill-

conceived• The changes will negatively impact Canada’s

economy and disrupt business operations in many of the country’s key industries

• The changes will convey a clear message to trading partners that Canada is not prepared to comply with its international trading agreements

Mobility issues with Australia

The Australian government had introduced a new legislation in Parliament that would further toughen standards and increase compliance monitoring mechanisms for the Temporary Work (Skilled) visa (Subclass 457). The legislation would also introduce new labor market testing (LMT) requirements for 457 applications. NASSCOM is working through its country chapter in Australia and Immigration Attorneys to mitigate the risks of these measures.

The Department of Immigration and Citizenship (DIAC), the implementing agency sought feedback from various stakeholders on how the LMT should be applicable. NASSCOM, through its chapter in Australia, submitted a representation to DIAC with its recommendations.

NASSCOM’s Global Mobility Conference

NASSCOM held its 3rd edition of the Global Mobility Conference on May 2, 2013 in Bengaluru in partnership with Fragomen. The conference enabled attendees to gain a comprehensive overview of the current mobility trends and understand the challenges and best practices of multiple international destinations for multinational corporations. Participants were also able to get clarifications on their queries from the respective government officers directly. A special session on Totalisation Agreements signed by India and their implications on global compensation, benefits and taxation was also conducted. The conference had significant representation from the governments of India, the US, UK, Germany, Australia and Canada. It also drew over 300 participants from large, small and GIC firms.

Session with EXIM Bank on ‘Unravelling opportunities in Emerging markets, leveraging Government of India investments’

NASSCOM hosted a workshop in Pune on May 3, 2013 for member companies in collaboration with EXIM Bank, the implementing agency for government grants and loans. Its aim was to educate member companies on the opportunities the Bank offered and how they could avail them. Its focus was also on helping member companies explore emerging markets. The session helped members to:



• Explore and understand the opportunities offered by the government and public sector in emerging markets such as Africa, Asia and Latin America

• Know more about financing options available from EXIM Bank and how to access them

• Know more about the Government schemes and programmes to expand their business

Session on 'Exploring Africa for Business Opportunities’

A session was held in Bengaluru on July 12, 2014 on ‘Exploring Africa for Business Opportunities’. Its goal was to create awareness about Africa—a large continent with more than 50 countries—and understand the feasibility of doing business in the region.

VISITING INTERNATIONAL DELEGATIONS

Incoming Delegation from Israel

A delegation led by Minister Naftali Bennett, Minister of Economy, Israel visited Delhi with 14 Israeli companies. Its aim was to explore partnerships with Indian companies and understand whether the country was a potential market for their products. There was a half-day seminar, followed by one-to-one business meetings with the Israeli delegation. It emerged from the discussions that a unique opportunity existed for Indian and Israeli companies to partner with each other and build mutually beneficial relationships. It was felt that India had a lot to learn from Israel, a country where innovation and entrepreneurship was the norm, early adoption the rule, and thinking ‘out-of-the-box’ a day-to-day phenomenon.

Incoming Delegation from Costa Rica

A delegation from Costa Rica visited Delhi to participate in the NASSCOM BPM Summit. It was led by Anabel González, Minister of Foreign Trade and the Costa Rican Investment Promotion Agency (CINDE).

INDIAN DELEGATIONS GOING OVERSEAS

Delegation to Germany

NASSCOM led a delegation to Germany in June, 2013, in time for the BITKOM-NASSCOM Summit in Cologne and the Annual General meeting of the Indo-German Chamber. The delegation also visited some of the leading German companies like SAP, Continental, Bosch and Siemens. These organisations shared their India strategy and discussed how Indian companies could partner with them. The delegation, with 18 participants, was led by R. Chandrasekaran, Vice Chairman NASSCOM.

Delegation to Africa (Kenya and Uganda)

NASSCOM led its 4th delegation to Africa with 21 members, representing 18 companies. Delegations to Africa have been drawing the largest number of NASSCOM member companies, keen to explore the region. The delegation was well received by NASSCOM’s counterparts in Kenya and Uganda, essentially the ICT Authority in Kenya and the Uganda BPO association. The visit offered delegates the chance to meet with local organisations, keen to partner with Indian IT companies. In

Uganda, the 2nd Uganda Leadership Conclave was organised around the visit of the NASSCOM delegation and drew participation from all relevant government bodies, local associations and local companies.

MEMORANDUMS OF UNDERSTANDING (MoU) SIGNED

MoU with Fujitsu Research Institute

NASSCOM and Fujitsu Research Institute (FRI), Japan signed anMoU to enhance cooperation in the IT-BPM sector. The purpose of the MoU is to promote deeper engagement between the two nations in the area of Information Technology and Business Process Management Services. The timeline of the MoU will be two years, during which more platforms will be provided to Japanese and Indian businesses to increase communication and networking opportunities.

REPORTS

The IT-BPM Sector in India–Strategic Review 2013

The report reviewed various aspects of the Indian IT-BPM sector performance, providing details on service-line trends, assessing the key components of India’s value proposition and providing a projected outlook for the global and Indian IT-BPM sector.

Enterprise Mobility: Building Tomorrow's Enterprise

The report analysed the industry, its trajectory and services trends, while detailing the opportunity across service lines. It also highlighted the key challenges facing organisations keen on implementing Enterprise Mobility (EM) solutions and presented a framework for Indian IT-BPM providers to build EM capabilities.

Procurement Analytics: Unlocking Hidden Savings

The report highlighted the exciting opportunities in the area of Procurement Analytics. It pointed to the fact that global organisations were looking to use Procurement Analytics to maximise savings, manage supplier performance, and minimise supplier risks, thereby ensuring the continuity of the supply chain and focusing on sustainability. The Indian procurement analytics outsourcing market, according to the report, is expected to grow at a CAGR of 14-15 percent, reaching USD 800 million in 2020 from USD 300 million in Fy2013.

Risk Analytics: Taking the Risk Out of Business

The report provided insights on the current and future size of the Risk Analytics opportunity and its key drivers. It helped in understanding the use and application of analytics across verticals and its impact and customer benefits. The study also identified the challenges to its adoption and provided recommendations to stakeholders.

RESEARCH


Indian SMEs: Building Sustainable Business Models Around Next Gen Solutions

The report provided a deeper understanding of the huge SME market, its offerings, service delivery models as well as changing needs. It analysed and decoded the expected growth areas for Indian SMEs including the three legs of Modern IT—Enterprise Mobility, cloud computing, and Big Data analytics. The report explored the unique value propositions for SMEs while offering them a four-fold strategy framework for developing capabilities across four dimensions—talent management and leadership, branding and recognition, and customer engagement and the emerging business.

BPM 2020: A Roadmap for India

The report focused on the changing customer landscape, evolving technology trends and the resultant transformational opportunities for Indian IT-BPM companies. It spotlighted what the industry needed to do to improve their service offerings, service delivery models, pricing, talent and operating models. The study additionally highlighted the challenges facing the sector and recommended ways in which India could maximise its share of the global IT-BPM opportunity.

INDUSTRY INSIGHTS

Quarterly Industry Reviews

NASSCOM published Quarterly Industry Reviews, providing a regular, in-depth analysis of the IT-BPM industry to member companies. The reports covered key parameters and insights on the sector performance and the global outsourcing landscape. They analysed the top 10-15 public listed companies and provided an overview of the state of the industry.

Datacentre: Landscape in India

The report offered insights on the demand drivers and technology trends influencing the datacentre market in India and across the globe. It highlighted the datacentre value chain, player landscape and services offered, while providing an overview of the state datacentres being set up by the Indian government and the opportunities resulting from this move.

Six converging technology trends: Driving a tectonic shift in the Business-Consumer eco-system

The report explored the potential opportunity arising out of disruptive technologies in various focus sectors and suggested ways in which IT providers and the user community could leverage this trend.

Beyond hyper growth: What’s next for Global In-house Centre (GIC) talent in India?

The report covered the current status of talent within GICs, identified the ‘people’ challenges they were facing and put forward an agenda for stakeholders to develop a leadership pipeline.

SMBs: The Current State of Software Adoption and Outreach Strategies

The report analysed the key business hurdles faced by SMBs and their approach to software adoption. It helped to understand the key requirements and expectations of SMBs as well as the factors that prevented them from deploying software solutions. The report additionally showcased existing evidences of software usage as well as potential areas of IT investment for SMBs.

Driving Impact through Collaboration

This report focused on GICs in India and their collaboration with the four components of the eco-system—the parent company, other GICs within the organisation, GICs across companies, and vendors.

Software Innovation in India

This report highlighted how software development in India was driving business technology innovation for firms with long-established legacy applications. It also highlighted the benefits that were being derived by firms undertaking software development in the country.

Indian Agriculture: The Next Wave–IT as the Game Changer

The report provided an insight into the challenges being faced by the agriculture and allied sectors. It focused on the areas where ICT could be deployed and highlighted the need for solutions in other segments of the agricultural value chain.

Customer Interaction Services Moving Beyond Call Centres to Business Transformation Centres

The report provided an analysis of the Indian CIS (Customer Interaction Services) market and how India was maintaining its position as the number one location globally for CIS services. The study also examined the key business trends and growth drivers of the CIS market, while recommending ways in which the industry could continue to evolve, strengthen existing technologies and build a strong talent pool.

2013: HR TRENDS–Changing Talent Paradigm

NASSCOM had conducted a dip-stick survey of its member firms to understand the hiring outlook for FY2014. Responses were received from around 30 firms (who accounted for over 20 percent of the industry workforce and nearly 30 percent of export revenues in Fy2013). The report covered the key highlights of this survey.

Managing in a Multi-generational Workplace: A study to determine the competencies at play

The report provided a deeper understanding of distinctly different behaviours of Gen Y, its expectations, aspirations and changing needs. It analysed and decoded the behavioural elements of the millennials both at home and the workplace, their attributes and role models, gender and socio-cultural nuances, and lessons to be learnt. The


study included recommendations on the changes organisations needed to make in their work environment and management styles to better address the needs of the millennials.

Engineering analytics: Mining insights from machine data

This report helped in understanding the factors driving the growth of Engineering Analytics and the potential areas of application that would increase revenue and improve efficiencies. It also looked at the reasons why India was the ‘go-to’ location for such products and services and how Indian service providers were well positioned to serve this market.

India–A Hub for Analytics Products: Analytics Product Excellence Matrix

The in-depth Product Excellence Matrix survey analysis presented several interesting trends about the Indian analytics product market. It highlighted the immense growth opportunity that lay ahead for analytics market, the growing start-up base accelerating its growth and its priority focus areas.

Entry Strategy for China ITO–BPO–KPO Market

The study looked at the opportunities for the Indian IT-BPM industry in the Chinese domestic market, while recommending ways in which Indian service providers could access the market and enhance their footprint in China.

BEST PRACTICES

Best Practices on Women Safety in the IT and BPM Industry

The report highlighted the best practices that the Indian IT-BPM industry had embraced to provide a safe workplace for its women and guided employees on how to mitigate potential risky situations. The best practices were related to four critical factors—security during the commute; transport and security vendor selection; employee communication and security within the premises.

Enabling Social Transformation: CSR Chronicles from Global In-house Centres in India

In this first-of-its-kind report, NASSCOM highlighted the work that GICs in India were doing within the CSR domain to deal with the pressing developmental challenges facing the country. It also captured the best practices that GICs had evolved within the CSR space and the benefits that they were delivering to the underpriviliged.

Diversity and Inclusion Summit

The 7th edition of the Diversity and Inclusion Summit was held in Bengaluru on January 17, 2013. The Summit was centred around the theme, ‘From Case studies to

EVENTS

Pervasive Inclusions–Making Diversity Work’. It featured inspiring skill-building workshops and forward-thinking sessions designed to increase awareness and encourage open dialogue about diversity and inclusion issues. The Summit brought together over 300 delegates from 120 organisations. NASSCOM’s Diversity and Inclusion Awards were presented at the conference. The findings of a survey on ‘Managing in a Multi-generational workplace’ were also shared at the Summit.

NASSCOM India Leadership Forum (NILF)

The 21st edition of NASSCOM’s flagship event—the India Leadership Forum 2013 was held in Mumbai from February 13-15, 2013. The theme of the conclave was ‘Imagineering the Future: Disruptive Innovation for Sensible Growth’. The three-day conference brought together industry leaders, analysts, thought gurus, authors, consultants, government policymakers, academia and senior managers of IT-BPM organisations to collectively imagine the future, prepare for it, and even devise strategies for its engineering and co-creation. Over 120 speakers addressed more than 50 sessions and around 1,400 delegates. Representatives from more than 35 countries participated in the Forum.

The following awards were also held during the conference:

• NASSCOM Innovation Awards: The Innovation Awards acknowledge organisations that have pioneered industry leading practices, products and solutions. The winners of the 9th edition of the awards were felicitated by Honorable Minister of State for Communications & IT, Shri. Milind Deora

• NASSCOM Global Leadership Awards: The Global Leadership Awards felicitate some of the most renowned names from the world of business and technology. The winners of the 9th edition of the awards were felicitated by Nandan Nilekani, Chairman, Unique Identification Authority of India (UIDAI)for their role in building business excellence and technology leadership within their organisations, in the areas such as vision, excellence in IT usage, technology innovation, thought and business leadership

NASSCOM’s GIC Conclave

The third edition of the GIC conclave, based on the theme, ‘Globalise, Innovate, Collaborate’, was held in Bengaluru on April 5, 2013. On the evening prior to the conference there was a talk by Parag Khanna, leading geo-strategist and author on ‘The rise of geo-technology’. The conference featured five focused roundtables for CEOs, CFOs, CHROs, CIOs and the BFSI industry. Over 30 speakers addressed 600 delegates from different industry verticals.

EMERGEOUT Conclave (SURGE)

A one-day conference for emerging companies was organised in Chennai on June 18, 2013. The theme of the conclave was ‘Consumerisation of IT–the SMAC edge’ and it focused on how emerging trends such as Social Media, Mobility, Big Data and Analytics and the Cloud


(SMAC) were transforming the way IT was being used and information consumed in enterprises. CEOs, CIOs, CTOs and industry practitioners shared their multi-dimensional views on consumer technologies in the context of the enterprise with attendees. Twenty speakers and 140 delegates participated in the event.

Big Data and Analytics Summit

The first edition of the Big Data and Analytics Summit was held on June 27, 2013 in Hyderabad. The event drew Big Data and Analytics experts from across the globe, analytics buyers from all major industries, leading Analytics Service Providers and representatives from top-tier academic institutions. The discussions at the Summit were centred around Big Data and the scope of Analytics in the Indian scenario. Over 390 delegates, representing 170 companies participated in the day-long conference. The conference also saw the release of the NASSCOM-CRISIL report on ‘Risk and Procurement Analytics’. On the sidelines of the event, NASSCOM additionally announced the Analytics Special Interest Group to address the growing business opportunities in the Analytics and Big Data space.

NASSCOM’s HR Summit

The 10th edition of the annual HR Summit was held in Chennai from July 23-24, 2013. The theme of the summit was ‘Workforce Innovation–New way of working Vs Old way of thinking’. The conference focused on the HR trends expected to shape the IT-BPM industry in the coming year. It featured more than 65 speakers and 465 delegates from 20 industries. The key findings of the NASSCOM HR Survey were shared at the summit. NASSCOM also released its ranking of the Top 20 IT-BPM organisations in the country.

NASSCOM’s Emergeout Conclave-Kolkata

The EmergeoutConclave was held in Kolkata on July 26, 2013 on the theme ‘Crossing the Chasm with Technology and Business Transformation’’. At the conference, companies learnt about how they could embrace both business and technology transformation to expand their business and reach more customers nationally and globally. The conference highlighted the business opportunities on the horizon and what organisations could do to leverage them. It was attended by 140 delegates.

NASSCOM Infrastructure Management Services Summit

NASSCOM’s Infrastructure Management Summit was held in Bengaluru from August 21-22, 2013. The theme of the summit was ‘Future Forward: Strategies for the next-gen enterprises’. Discussions at the conclave were centred around the growth and opportunities in the field of enterprise IT in India. More than 30 speakers and 250 delegates from 30 key industries attended the conference.

NASSCOM’s Emergeout Conclave–Delhi

The EmergeoutConclave was held in Delhi on August 27, 2013 on the theme ‘Indian Technopreneur: Coming of

Age’. It was attended by over 300 delegates including various council members, speakers, sponsors, exhibitors and representatives of the media. The NASSCOM-Zinnov report on ‘Indian SMEs– Building Sustainable Business Models around Next Generation Solutions’ was released at the event. NASSCOM also made a presentation on its Orbit Shift Programme and launched its Northern Region Product Council.

NASSCOM’s BPM Strategy Summit

The 15th edition of the annual BPM Strategy Summit was held in Gurgaon from September 17-18, 2013. The theme of the summit was ‘We make the future exciting’. The conference drew over 350 delegates and featured 47 speakers. Countries like Scotland, Costa Rica, Trinidad and Tobago participated in the summit, lending it a global flavour. Two business reports were launched during the summit including the following:

• The NASSCOM–Neilson study on the perception about the BPM industry—its positives and negatives.

• The Deloitte Study on the future of BPM industry

NASSCOM’s Engineering Summit

NASSCOM’s Engineering Summit was held in Pune from October 8-9, 2013 on the theme ‘Future of Engineering’. The summit drew over 375 delegates and featured 50 speakers. The ‘Career Guide on Engineering’ was launched by the NASSCOM IT-ITeS Sector Skills Council (SSC) on the sidelines of the conference. An association with the Indian Construction Engineering Manufacturing Association (ICEMA) was also announced at the conference to cross leverage capabilities.

NASSCOM’s Product Conclave

The 10th edition of NASSCOM’s annual Product Conclave was held in Bengaluru from October 28-30, 2013 on the theme ‘Do it, Big, Right’. The three-day conclave had almost 100 sessions, more than 180 speakers, 1,500 delegates and 28 exhibitors. The ‘NASSCOM Aadhaar Diffusion Project’ was announced during the conclave.

NASSCOM also rolled out its annual ‘Emerge 50 Awards’, which spotlighted the top 50 high-potential emerging companies that were redefining the benchmarks of excellence for the IT industry. The winners of the ‘Emerge League of 10’ were felicitated with Certificates during a pre-conference dinner held on October 28, 2013.

NASSCOM Game Developers Conference

The 5th edition of the NASSCOM Game Developers Conference was held In Pune from November 15-16, 2013. The conference brought together over 1,000 delegates including industry thought gurus, CEOs of leading studios, game developers and game enthusiasts. More than 30 games were showcased at the conclave. NASSCOM rolled out the first edition of its Gaming Forum Awards which recognised the frontrunners within the games development domain in India.


INDUSTRY COUNCILS

IT SERVICES

BUSINESS PROCESS MANAGEMENT (BPM)

NASSCOM IT Services Council

The NASSCOM IT Services Council will help to develop the Indian IT Services industry as a leader in creating value for customers worldwide. The key focus areas of the council are to:• Reposition India from a cost competitive offshore

destination to a transformational business value partner• Build strong capabilities to address varying customer

expectations and environmental challenges• Provide a platform to enable Indian IT service providers

scale into globalised players • Sustain and scale best-in-class global delivery maturity• Identify growth drivers—emerging geographies,

verticals and technologies

NASSCOM BPM Council

The NASSCOM BPM council was established with the aim of drawing representatives from various industry sub-verticals. The BPM Council will build a foundation around three core areas that will lay emphasis on:• Strengthening the current BPM eco-system• Build Centres of Excellence• Position India as a preferred destination for BPM services

and solutions

The council will lead the industry-government initiative aimed at introducing Business Process Management into the curriculum at the school, college or university level. The council will interface with other agencies and work to develop the industry’s capability in the area of spoken skills through high school/undergraduate programmes.

Study on the ‘Perception of the BPM Industry’

The NASSCOM–Neilson study on the perception about the BPM industry helped to understand the factors that were attracting people to join the sector and the stimuli in the BPM employment lifecycle. The findings of the study was shared at the BPM Strategy Summit held in Gurgaon during September, 2013.

Occupational Standards to address skill issues in the BPM sector

With the aim to provide the BPM industry with a strong pipeline of qualified and trained talent, the Sector Skill Council (SSC) NASSCOM launched the first-ever Occupational Standards guidelines at the BPM Strategy Summit held in Gurgaon in September, 2013. The Occupational standards will pave the way for students, the industry, and academia to leverage the opportunities available and come together to contribute to the growth of the industry. Once widely followed, the standards will help companies clearly define competency levels, reduce training budgets and ensure ease in hiring.

Analytics Special Interest Group

To address the growing business opportunities in the Analytics and Big Data space, NASSCOM announced the formation of the Analytics Special Interest Group. The group is constituted by thought leaders from the industry, academia and government. The announcement was made at the NASSCOM Big Data and Analytics Summit in Hyderabad, held in July, 2013. The group will suggest growth strategies that will enable India to emerge as the Analytics hub for the world. It will also suggest ways in which skills can be developed for this space.

BPM industry in Tier 2/3 cities

NASSCOM is actively working with various state governments to augment Rural BPO. This ties in with the objective of state governments to leverage BPM for generating rural employment. NASSCOM has been in talks with various BPM firms to understand the infrastructure challenges they face in rural areas. It is also examining the government policies which are deterring firms from operating in tier 2/3 cities. Focus on Women’s Security

NASSCOM has been conducting several sessions for member organisations and other stakeholders, regarding the sharing of best practices on women’s safety. The aim has been to help organisations re-enforce a secure work environment conducive for women employees. The month of February, 2013 was identified as the Women’s Safety month and workshops on ‘Women Safety’ were held across locations.

NASSCOM GIC Council

The GIC Council was established with a view to drawing representatives from various industry sub verticals. The mission council will enable GICs to provide enduring value to their parent enterprises through increased collaboration, research and thought leadership. The council will focus on:• Delivering enduring value to stakeholders– Position the

ransformational work and value created that will lead to business impact

• Providing thought Leadership • Creating a collaborative eco-system—build a

conducive eco-system to encourage innovation and growth by sharing best practices

Leadership Series for GICs

A Leadership Series of workshops for GICs, an initiative by the GIC Council, was rolled out across locations in the country. Through these workshops NASSCOM has been showcasing the best practices followed by GICs.

GIC Chapters

GIC chapters have been set up in Bengaluru, Chennai, Delhi-NCR, Hyderabad, Mumbai and Pune. Each Chapter has a Chairperson who drives engagement

GLOBAL IN-HOUSE CENTRES (GICS)


among members, structures the common challenges to be addressed and takes care of other local operational problems.

NASSCOM Engineering Council

The Engineering Council aims to build India into a global and competitive engineering destination in the coming years. The Engineering Council is building a foundation around three core areas that will lay emphasis on: • Centres of Excellence: It will build industry led CoEs in

identified core Engineering disciplines• Eco-system: It will enable Indian companies, MNCs, and

SMBs to achieve global competitiveness and self-reliance

• New Market: It will develop the Indian ER&D brand, and help open up newer geographies

Special Interest Groups

As a part of the Engineering Council, NASSCOM has created Special Interest Groups (SIGs) to expand the engagement of Engineering and Design companies in activities of the council. The aim is to encourage the sharing of best practices among members to address common challenges. The vision for these SIGs is to build a synergy in thought processes among various stakeholders of the Engineering and Design industry and help India to become a leading supplier of engineering solutions to global companies. The four SIGs that have been formed are: Automotive, Aerospace, Construction and Heavy Engineering and Telecom.

Working Group for Heavy Engineering

NASSCOM has formed a joint working group with the Indian Construction Equipment Manufactures' Association (ICEMA) for Construction and Heavy Engineering (C&HE). The joint working group will consolidate ongoing efforts in both the organisations to build and execute a roadmap for product innovation, engineering talent development and standards definition.

Engineering Research and Development (ER&D) Conference

With a view to spread awareness and increase engagement with the Engineering and Design community, a conference was held in Chennai on August 7, 2013. Focused around the 'Accelerating growth through collaborative innovation', the conclave brought together some of the best minds in the business to share perspectives. It drew participation from more than 100 delegates.

NASSCOM Product Council

The Product Council has been formed to establish the Indian software product eco-system as a world-class source of high value, innovative, next-generation

ENGINEERING SERVICES

PRODUCTS

products which are enjoying robust sales traction and are establishing category/IP leadership in both domestic and international markets. The NASSCOM Product Council will focus on a six pillar engagement approach to enhance branding, market access, benchmarking, corporate connect, product design and development for product companies in India.

NASSCOM also has its Regional Product Council for the Northern, Eastern and Western regions of the country. The regional chapters will collaborate on a common agenda to help innovate, nurture, and accelerate the growth of the Indian software product eco-system.

Product Excellence Framework

NASSCOM has partnered with Frost & Sullivan to build a Product Excellence Framework that will benchmark Indian software products across defined categories. This will enable access to market insights, competitive positioning and case studies that can be shared with customers for adoption of Indian software products. The report on Analytics titled ‘India–A Hub for Analytics Products: Analytics Product Excellence Matrix’, has been released, presenting several interesting trends about the Indian analytics product market.

The Orbit Shift Programme

The Programme is an attempt to provide a platform to help companies either at inflection point or desirous of expansion or mired in a stagnant situation, to bring about a radical shift in their functioning. It is at this critical juncture that entrepreneurs find themselves stretched and isolated. Shifting only a few levers may bring about a sweeping change. NASSCOM’s Orbit Shift Programme aids entrepreneurs in doing exactly this.

Technology/Knowledge Worker Health Plan

NASSCOM had entered into a Memorandum of Understanding with the Oriental Insurance Co. Ltd. to introduce a common health insurance programme called the ‘Technology/Knowledge Worker Health Plan’, for its members. The key objective of the programme is to provide a comprehensive, flexible and affordable health insurance cover for employees of the IT sector. The plan is aimed in particular at small and medium companies, bringing technology into the domain of health insurance management. More than 120 companies have signed up for this plan covering more than 40,000 employees. This has helped NASSCOM members achieve up to 30 percent savings in premium.

IP4Biz

IP4Biz is a showcase platform for Made-in-India Software Products that are designed for enterprise users. Multiple showcase sessions have been conducted during the year, at multiple locations with a focused agenda of raising the level of awareness of Made-in-India software products in the minds of Enterprise IT Buyers. The objective is also to help them become preferred vendors for new IT spends as they are based in India.


NASSCOM Emerge 50 Awards

NASSCOM’s Emerge 50 Awards programme annually identifies, showcases and supports top 50 high-potential emerging companies that are redefining the benchmarks of excellence for the IT industry. The companies were showcased at the Product Conclave held in Bengaluru during November, 2013.

All India App Fame Contest–Building Apps for Women security

In order to leverage technology and encourage the development of technology-enabled solutions not only for the industry but for society at large, NASSCOM had announced the All India App Fame Contest–Building Apps for Women security, in March, 2013. Corporates, developers and students were encouraged to build technology applications for women’s safety. Of the several applications received, 10 best Apps, filtered out by a group of jury members, were showcased at a special event in Delhi. Dr. Kiran Bedi, Retired Indian Police Service Officer, felicitated the companies that had developed these winning apps.

Launch of the ‘Aadhaar Diffusion Project’

The NASSCOM Product Council announced the launch of the ‘Aadhaar Diffusion Project’ on the sidelines of the NASSCOM Product Conclave. The ‘Aadhaar Diffusion Project’, a unique effort being rolled out in collaboration with UIDAI, is expected to accelerate the development of applications and services that leverage the Aadhaar identity infrastructure. The vision is to create a vibrant technology eco-system that will bring together key stakeholders and build on the identity infrastructure.

The India IT Innovation Awards

The India IT Innovation Awards was a culmination of the ‘India 3.0–Powered by Technology’ initiative, where NASSCOM collaborated with CNBC-TV18 to explore and understand how technology wasredefining inclusion, economic growth and innovation. India 3.0’s aim was to drive the inclusive technology agenda in the country and recognise the power of technology in India. It spotlighted not only how IT could drive the growth engine of India, but also how it could benefit society. The initiative spanned 10 on-air episodes, showcasing the transformation brought in by IT across various verticals including Public Services, Healthcare and Education.

The Awards felicitated enterprises for innovation, thought leadership and excellence in adoption of IT to achieve strategic goals and objectives. The awards function was held on February 20, 2013 in Mumbai. The award winners were felicitated by ArunMaira, Member, Planning Commission, Government of India. It was attended by senior IT industry leaders.

Regional Consultation Workshops

The Department of Information Technology, Government

DOMESTIC IT

of India in partnership with NASSCOM has been organising a series of Regional Consultation Workshops since September, 2010 for all States and Union Territories. These workshops are being held under the banner of ‘Citizen-Centric e-Government—Setting the Priorities for the Decade Ahead’. The state-level workshops were held in seven locations in 2013, including Thiruvananthapuram, Bhubaneshwar, Panaji, Agartala, Nagpur, Itanagar and Mumbai. In all 50 workshops will be organised, of which 28 have already been held.

The objective of these workshops is to bring senior decision makers and stakeholders of the National e-governance Programme, state government leadership, e-Governance consultants, technology partners, implementing agencies and e-governance heads to a common discussion platform. The state-level workshops have created a platform for a deeper dialogue and helped showcase best practices and solutions that help accelerate e-governance adoption in the country.

Partnering with the National Informatics Centre (NIC) on solutions for Open Data

The Government of India had announced the National Data Sharing and Accessibility Policy (NDSAP) in 2012 for making government data available in the open domain. The objective of this policy is to release data in an open format which is free-to-use, reuse and redistribute. The initiative is driven by the National Informatics Centre (NIC). NASSCOM partnered with NIC to drive apps development around these datasets. Thus, NIC and NASSCOM began a joint initiative to create awareness about the Open Data initiative in India, encourage innovative ideas and engage start-ups and the developer community to build an Open Data eco-system.

NASSCOM hosted four Open Data Meets in the National Capital Region (NCR) and Bengaluru to build awareness about the third-party solutions that could be developed on Open Data.

It worked on a joint programme with the National Informatics Centre (NIC) to evangelise the Open Data Platform. An Open Data Apps Challenge was hosted by NASSCOM on August 8, 2013 in Delhi. The Minister of Communication and Information Technology and Law and Justice, Kapil Sibal inaugurated the event. He launched ‘Data Portal India’ and declared open the ‘Open Data Apps Challenge’. The challenge invited entrepreneurs, innovators, start-ups, developers, civil society and the IT industry to create unique and useful apps for different platforms and devices ranging from Mobiles/Tablets, the Web, SMS to voice-based applications using Open Government data. The event was attended by more than 200 delegates.

Government of India’s Cloud Initiative

To harness the benefits of the Cloud, the Department of Electronics and IT (DeitY), Government of India had embarked on an initiative—‘GI Cloud’, also christened ‘Meghraj’. The focus of the initiative was to enable governments (both at the Centre and States) to leverage cloud computing for effective delivery of e-services.


NASSCOM had worked very closely with the GI Cloud Task Force of DeitY, in the creation of the following reports:• GI Cloud Strategic Direction Paper• GI Cloud Adoption and Implementation Roadmap

The Internet and Mobile Council focused on the issues of ‘Online payments’ and ‘FDI in e-Commerce’.

Online Payments

Continuing its efforts to streamline the online payment environment, NASSCOM set up a NASSCOM-IBTC (Indian Banks’ Technology Consortium) working group to deal with the issue. The group, constituted by e-commerce merchants, leading banks, payment aggregators, suggested ways to improve the customer experience related to online payments. It additionally analysed the processes and transaction data of online payments to identify the hurdles and suggest the best way forward.

Recommendations on policy framework for FDI in e-Commerce

Recognising that e-commerce holds out immense business opportunities for the start-up eco-system in India, NASSCOM has been actively engaging with the government to evolve a policy concerning Foreign Direct Investment (FDI) in e-commerce. The aim has been to create a policy that encourages smaller technology players to foray the market.

Following detailed interactions with various stakeholders, including member organisations, NASSCOM made recommendations on an FDI policy with a simple framework that would drive investments and expansions in B2C e-commerce. NASSCOM had submitted the recommendations to the Department of Industrial Policy and Promotion (DIPP), Ministry of Commerce and Industry, Government of India.

Launch of the 10,000 start-upsProgramme

While NASSCOM has been running entrepreneurial activities in the past, through the ‘10,000 start-ups programme’ it sought to involve all the stakeholders–from venture capitalists to product companies—to foster the start-up eco-system. The ‘10,000 Start-ups programme’ is aimed at incubating, funding and supporting 10,000 technology start-ups in India over the next ten years. The Indian Angel Network is a partner in the programme, which is also being; supported by Google, Microsoft, Verisign and Zinnov (the consulting partner).

The ‘10,000 start-ups programme’ was launched on March 20, 2013 in Delhi in the presence of Eric Schmidt, Executive Chairman, Google. The launch featured the unveiling of the 10,000 start-up logo, a presentation by the President of NASSCOM, a discussion with programme partners and a conversation between Eric Schmidt and the founders of four Indian technology start-up

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THE 10,000 START-UPS PROGRAMME

companies.

Applications invited for Funding and Acceleration

Applications were invited from technology start-ups across the country for Angel Funding and a national Acceleration Programme. 4,000 applications were received for funding and acceleration from 85 cities in India, of which 332 ventures were shortlisted. The shortlisted start-ups made pitches to more than 50 accelerators, angel investors/investor networks and VCs in Delhi, Bengaluru, Mumbai, Hyderabad and Kolkata.

Partnering with the Government of Karnataka to inaugurate the first co-working facility in Bengaluru–Start-up Warehouse

As part of the 10,000 Start-ups initiative, NASSCOM inaugurated its first Start-up Warehouse in Bengaluru on August 10, 2013 with the support of the Government of Karnataka. The Start-up Warehouse has been introduced to create a micro-eco-system where early stage start-up founders can work together and share their learnings and best practices with each other. The start-up warehouse will identify a central, well-connected, plug-and-play working space and offer it to start-ups for the first six months of their operations. It will be visited frequently by mentors and the investor network who will provide one-on-one guidance to start-ups based at the warehouse.

Online Learning Centre to facilitate knowledge sharing

A dynamic online learning centre was created that features videos, articles and blogs by successful entrepreneurs, angel investors, industry leaders, mentors and domain experts.

Programme entered second phase with a renewed focus on boosting entrepreneurship

The second phase of the 10,000 Start-ups programme was launched to further boost the entrepreneurial landscape in India. Applications were invited from technology start-ups across the country for funding, acceleration, mentoring and enterprise connects.

Looking ahead, the Programme outlined new focus areas to further scale existing start-up support communities and entrepreneurial capability in India. While one stream focused on providing opportunities to convert ideas into prototypes and shared preliminary industry feedback, the other focused on functional areas like product development, go-to-market strategies, talent acquisition and industry connects.

Occupational Analysis Reports Released

NASSCOM’s IT-ITeS Sector Skills Council (SSC) launched four IT-BPM Occupational Analysis Reports on IT Services, BPM, ER&D and Software Product Development. The reports aim to standardise and streamline the process for hiring and training talent and will help the sector build

IT-ITES SECTOR SKILLS COUNCIL


rightly-skilled, high-quality, job-ready and employable manpower. From a workforce development perspective, these new industry standards cover knowledge, competence and proficiency.

The four reports are the first step in the creation of Occupational Standards (OS), which specify the parameters of performance that individuals must achieve when carrying out a function in the workplace. The reports were launched in New Delhi in the presence of Shashi Tharoor, Minister of State for Human Resource Development, Government of India; Som Mittal, former President, NASSCOM; and R. Chandrasekaran, Vice Chairman, NASSCOM and Executive Vice Chairman, Cognizant Technology Solutions.

FSIPD (Foundation Skills in Integrated Product Development) programme launched

Committed to helping India skill over 500 million people by 2020, the NASSCOM Sector Skills Council, launched the Foundation Skills in Integrated Product Development (FSIPD) programme. The aim of the programme is to develop professionals who possess skills that are relevant, in sync with industry needs and improve their employability within the engineering and design industry. The curriculum of the course has been developed by NASSCOM in partnership with member organisations active in the Engineering and R&D (ER&D) space.

MoU with National Programme on Technology Enhanced Learning (NPTEL) penned

On September 3, 2013 NASSCOM’s Sector Skills Council (SSC), signed an MoU with NPTEL. NPTEL is a joint initiative by seven Indian Institutes of Technology (IIT Bombay, Delhi, Guwahati, Kanpur, Kharagpur, Madras and Roorkee) and the Indian Institute of Science (IISc) Bangalore, under the Ministry of Human Resources Development (MHRD). Its goal is to create and disseminate high-quality online course content for learning.

The objective of this memorandum is to establish a mechanism for cooperation between NASSCOM SSC and NPTEL for deploying open courses and online certifications. The main advantages of online courses and certifications are scalability, reach and wide impact. NASSCOM SSC and NPTEL will therefore develop and deliver learning material using the Massive Open Online Courses (MOOCs) model. The MOOCs will be followed by an in-person proctored online exam for providing certified scores that can be used reliably in recruitment by the industry and other relevant stakeholders.

NASSCOM and NIIT partner to enhance skill development and quality capacity of graduates

On January 4, 2013 the NASSCOM Sector Skills Council signed a MoU for three years with leading talent development organisation NIIT to offer enhanced training programmes to students through its training campuses all across the country. The strategic alliance will offer first-of-its-kind training programmes that have been designed, developed and endorsed by the industry through two initiatives–Foundation Skills in IT (FSIT) and

Global Business Foundation Skills (GBFS). While the FSIT aims to develop basic skills in IT, GBFS has been specifically designed to meet the needs of the BPO/KPO and the LPO industries. NIIT will leverage its on-campus delivery model–NIIT Careers@Campus--to enhance the employability of engineering graduates in particular, and all graduates in general.

The training programme has been designed by NASSCOM SSC and the achievement levels certified through the NAC and NAC-Tech assessments. NASSCOM SSC and NIIT will train over one lakh students over three years, starting with 30,000 students in the first year.

The National Skills Registry (NSR), an important initiative spearheaded by NASSCOM, aims to enhance the security of processes, operations and systems from the perspective of employees, and standardising background check practices. NSR is governed by a Steering Committee constituted by 15 industry representatives. NSR has been widely accepted by the industry and employees alike. Over 130 companies, accounting for around 70 percent of the IT-BPM workforce, have subscribed to the NSR. It has 14.5 lakh web registrations and 9.5 lakh biometric registrations.

Streamlining the Recruitment Process

To check the malpractices of fake offer letters, fake testimonials and fake resumes, a working group has been formed to streamline the recruitment process.

NSR for Educational Institutions

One of the growing requirements of global customers is to verify the academic credentials of the candidates joining the IT-BPM workforce. There is also a need for early verification of on-campus or off-campus students through simplified and systematic processes and the right technology, prior to on boarding. The industry requires biometric profiling of students from the base source, at a subsidised cost of delivery. This will enable the sector to create a central database of potential hires with credentials. The campus campaign will further help in encouraging student participation and enrolment and capturing the biometric profiling of the job aspirants at the source level.

Data Privacy Day 2013

DSCI celebrated International Data Privacy Day on January 28, 2013, spreading spread privacy awareness and focusing on the need for organisations to implement privacy programmes to protect the personal data of citizens and consumers. On the occasion, DSCI Chapters also conducted meetings to create awareness on Data Privacy.

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Cyber Safety Month

Cyber Safety Month was celebrated in Mumbai under the leadership of NASSCOM–DSCI and the Mumbai Police in January, 2013. The initiative was rolled out by R.R. Patil, the Home Minister of Maharashtra and Amitabh Bachchan, actor, on January 5, 2013 during the Mumbai Police’s Annual Event 'Umang'. It drew participation from the industry, government, law enforcement agencies, the judiciary, and film fraternity.

During the month, the programme spread awareness across different target groups of society through a mobile application, publications for parents, social media highlighting cybercrimes, cyber security games, posters on cyber safety, the train the trainer programme and the broadcast of a one-minute film at theatres across Mumbai. As a part of the programme several trainings were also conducted by DSCI.

JWG on Cyber Security: Recommendation to establish Information Sharing and Analysis Centres (ISAC) in critical sectors

The Joint Working Group (JWG) on cyber security is looking at implementing the recommendations of the JWG report–'Engagement with Private Sector on Cyber Security'. The JWG was set up by the NSA, which formulated three sub-groups to work in the areas of testing and certification, vulnerabilities in critical information infrastructure and Centres of Excellence. The CEO of DSCI was appointed the chair for the sub-group on vulnerabilities in critical information infrastructure. DSCI held several rounds of discussions and came out with a report that emphasised the need for establishing Information Sharing and Analysis Centres (ISAC) in critical sectors. It also suggested a detailed framework for establishing these ISACs. The recommendations of the report were presented at the second meeting of the JWG held in March, 2013.

Contribution in the WG setup by DeitY on Cloud policy

During 2013, DSCI contributed to the Working Group (WG) set up by the Department of Electronics and Information Technology (DeitY), to offer recommendations on the country's Cloud policy. The WG identified the security, privacy and jurisdictional issues that were creating hurdles in the path of Cloud adoption. It constituted a separate sub-group to work on these issues and recommend appropriate policy solutions. DSCI remained an active contributor to this sub-group. The subgroup has finalised its recommendations, which aim to solve the jurisdictional issues related to Cloud services, legal access to data on the Cloud, etc.

WG on Cyber Security under the India Smart Grid Forum

The India Smart Grid Forum (ISGF) has been established as a PPP initiative of the Ministry of Power for Grid modernisation and accelerated development and deployment of Smart Grid Technologies in the Indian power sector. DSCI has joined the ISGF as a member of the WG on cyber security which also includes members from regulators, utility companies and solution providers. The objectives of the WG is to understand the cyber

security requirements of the smart grid in the Indian context, propose a risk assessment framework to evaluate each smart grid component throughout its lifecycle, develop a cybersecurity framework and checklist useful for utilities, propose risk mitigation measures and suggest regulatory and policy measures for security and privacy issues.

Internet Safety Campaign

DSCI, in association with Facebook, Google, Kaspersky and Microsoft launched the Indian edition of the Internet Safety Campaign-- Stop. Think. Connect—on February 5, 2014. The campaign was aimed at helping all digital citizens stay safer and more secure online. It’s key them was Stop (assess and consider), Think (apply thought) and then Connect (after due diligence). The campaign was released on the radio, with awareness messages being aired in Delhi, Mumbai, Bangalore and Kolkata. It was augmented with several on-the-ground activities including a street play competition and poster making, which drew participation from 26 colleges and over 1000 young spectators in these cities.

MoU signed with GISFI

DSCI and the Global ICT Standardisation Forum for India (GISFI), an Indian standardisation body in the area of Information and Communication Technologies, signed an MoU during 2013. The two organisations came together to work on the standardisation of Security Testing and Certification of ICT equipment and services and collaborate in the area of privacy.

Security Working Group provides guidance to Indian Banks on cloud computing

DSCI is a member of the Security Working Group (WG) created by The Open Group, a global consortium that enables the achievement of business objectives through IT standards. The Security WG has been established to guide Indian Banks in the movement of their workloads to the Cloud. It analyses the top banking workloads, their characteristics and provides guidance regarding the selection of suitable partners for Cloud services.

Launch of 'DSCI Lead Assessor for Privacy' Training and Certification Programme

DSCI launched a special programme to help assessors understand the practical aspects of privacy implementation.

Release of the Cybercrime Investigation Handbook

DSCI released a Cybercrime Investigation Handbook for Police officers, to act as a first responder guide in seizure of digital evidence. The guide has been designed to assist investigating officers in their day-to-day work and help them provide practical guidance on legal provisions of cybercrime including the security of digital evidence, its transportation for examination and presentation in the court of law.


Engagement with NSCS on Cyber Security

• Study of ICANN and recommendations on strengthening India’s involvement

DSCI prepared a position paper for NSCS (National Security Council Secretariat) on ICANN's (Internet Corporation for Assigned Names and Numbers) operations and its organisational structure. ICANN is governed by US laws, and is accountable to the US government only, even though it operates the global DNS system and formulates policies copyright issues, privacy issues, cyber security etc., for Internet governance. The paper highlights India's current r e p r e s e n t a t i o n i n I C A N N a n d p r o v i d e s recommendations on strengthening the country’s involvement through enhanced participation in various ICANN committees and groups

• Study of export of security products and services by Indian companies

DSCI conducted a study that focused on understanding and analysing the current state of the eco-system of security companies in the country. The study has identified opportunities for expansion of security services and product companies and outlined the current challenges faced by them while serving global clients. The study was presented to NSCS in 2013.

DSCI Best Practices Meet

DSCI held its fifth Best Practices Meet, focused on forward leaning strategies for cyber security, on July 12, 2013 in Chennai. The meet drew over 200 senior industry and government security professionals, who participated in thought-provoking debates on various aspects of cyber security. The meet featured panel discussions on several topical subjects, including ‘National Cyber Security through Public-Private Partnerships’, Cyber Health, Cyber Defense, Demystifying Cyber Attacks, Security Automation and Intelligence, Defending Application Innovations, etc.

Industry consultations on the National Information Security Policy

DSCI continued to engage with the Ministry of Home Affairs (MHA) on the development of a National Information Security Policy. It organised a workshop in association with the MHA seeking views, inputs and recommendations from industry representatives that could help refine the draft guidelines of the policy.

ISO SC27 Meetings

DSCI represents India through BIS at the ISO SC27 meetings where development of international standards in security and privacy is undertaken through five working groups. DSCI has been attending these meetings since October, 2012 and is contributing to the development of standards especially those related to privacy, supplier relationships and cloud computing, DSCI is encouraging the participation of the Indian industry in the standards development process at ISO. India has proposed to host the SC27 meetings in October, 2015.

NASSCOM-DSCI Information Security Summit

The 8th edition of the Information Security summit was organised in Delhi between December 10-12, 2013. The summit, one of the biggest annual events on information security, witnessed participation of over 500 leaders and experts from the security community. The summit covered the trends shaping the security and privacy landscape. Over 100 prominent speakers shared their thoughts and experiences on various policy and technology issues.

DSCI Excellence Awards

The DSCI Excellence Awards ceremony was held on the sidelines of the Information Security Summit. Through the Excellence Awards, DSCI honours organisations and individuals who have implemented robust, effective and resilient security programmes. It also recognises law enforcement agencies for exemplary efforts in capacity building and cybercrime investigations. Both the corporate and law-enforcement awards were presented together. G.K. Pillai, Former Home Secretary, Government of India felicitated the winners in the presence of Som Mittal, former President, NASSCOM and Kamlesh Bajaj, CEO, DSCI.

NASSCOM Social Innovation Honours (NSIH)

The NASSCOM Social Innovation Honours (NSIH) initiative recognises the spirit of innovation among diverse stakeholders: entrepreneurs in social businesses, government departments, individuals and not-for profit organisations. The 2013 edition of the NSIH applauded an interesting array of projects on the mobile and Cloud platforms. The winners of the NSIH 2013 were felicitated during the inaugural session at the NASSCOM India Leadership Forum on February 13, 2013 in Mumbai.

NASSCOM Knowledge Network

The NASSCOM Knowledge Network (NKN) is a network of telecentres that provides underserved communities in rural and urban areas with access to knowledge and information in education, health, employment and entrepreneurship. NKN is working with the Government of India’s Common Services Centres (CSCs)–Special Purpose Vehicles (SPVs) to add 21 Digital Knowledge Centres into the platform. This partnership will complement the Department of Electronics and Information Technology’s (DeitY) plan to provide ICT services in communities where the National Optical Fibre Network (NOFN) is being expanded.

Disability Initiative

NASSCOM Foundation’s Disability Initiative works with NASSCOM member companies to create job opportunities and career paths for Persons with Disabilities and to develop and disseminate assistive tools and technologies. The Foundation also engages with local and national government bodies to impact policies related to Persons with Disabilities and empowers NGOs

NASSCOM FOUNDATION (NF)


and training and educational institutes to impart employment skills relevant to the IT-BPM industry. In 2013, Job Fairs and Career Counseling Sessions for Persons with Disabilities were organised across the country.

Skills Initiative

NASSCOM Foundation aims to facilitate employment in underserved communities by providing access to technology (hardware and software) and curriculum content (BPM, Animation and IT) through its NGO partners. The Foundation also works with member companies and NGOs to place the skilled candidates.

In today’s world where digital literacy has almost become a precursor to literacy, the Foundation leads the National Digital Literacy Mission (NDLM). It is an industry-wide initiative that aims at making at least one person in every family, digitally literate. The Foundation believes that imparting digital skills will enhance employability, access and utilisation of services.

ConnectIT

Keeping in mind the huge gap in the total number of NGOs and local government officers in India and those who access and use ICTs, NASSCOM Foundation has initiated the ConnectIT programme. Under the programme, capacity building workshops are conducted for NGOs and government officers, that enable them to acquire IT skills and increase their efficiency and productivity.

BiG Tech

The BigTech programme, launched in August, 2007, is a technology philanthropy initiative that facilitates easier access to technology for NGOs by encouraging technology companies to donate their products and services. It helps NGOs reduce their ICT costs, while simultaneously scaling up their operations. It also enables them to become more efficient by providing them access to software donated by NASSCOM’s partners.

BiG Bridge

The BiG Bridge programme, launched in April 2009, aims to provide non-profits access to refurbished computers with licensed software and value-added content. It gives a longer life to computers, reducing e-waste and providing viable alternatives to capital starved non-profits. This in turn helps NGOs leverage technology to expand their operations in areas of education, employability, health and entrepreneurship.

MyKartavya

The MyKartavya programme connects the industry and its people to a wide range of volunteering opportunities. It also enables the sector to manage and evaluate its volunteering efforts. The programme promotes strategic volunteering to build the capacity of NGO professionals, underserved communities and employees of member companies. NASSCOM Foundation is participating in a taskforce for the India@75 initiative, conceptualised by the late Professor C.K. Prahalad, which will engage

corporate volunteers in both strategic and traditional volunteering.

Impact Sourcing

The NASSCOM Foundation is working to increase long-term employment in the BPM sector for those with limited opportunities—what is being termed as ‘Impact Sourcing (IS)’. IS refers to an array of BPM initiatives including rural BPMs, mainstream players hiring excluded populations, and specialised BPMs for particularly vulnerable communities like the disabled. • A draft proposal has been submitted by the

Foundation to the Karnataka IT Department to redesign the Rural BPO scheme: subsiding certain operational costs for scaling up; encouraging local e-Government work go to Rural BPOs and subsidising training costs.

• The Impact Sourcing programme has generated interest among global stakeholders through thought leadership. The Foundation has been invited to help draft the Rockefeller Foundation’s seven year strategy for a USD 97 million fund for the creation of digital jobs.

NASSCOM Foundation rolls out Business Responsibility Forums to create greater inclusion

NASSCOM Foundation (NF) has set up ‘Business Responsibility Forums’, which are regional networks that engage with IT-BPM organisations and Corporate Foundations. The forums provide a platform for the industry to work on collaborative projects and contribute to the formulation and revision of policies on responsible business practices. In the first phase, these forums have been rolled out in Mumbai, Bengaluru and the NCR region.

Partnership with the Bill and Melinda Gates Foundation

NASSCOM Foundation is partnering with the Bill and Melinda Gates Foundation for the project ‘Public Library Development in India: Uttar Pradesh and Bihar’. The project intends to create sustainable and scalable models of public libraries that are aligned to the changing perceptions, needs and demands of the communities it operates in. Apart from providing free public access to libraries, the project will also look at how free access to the Internet and ICT-based services can become an integral part of the transformation of the library space.

Technology Club Meetings

The Technology Club is a platform where members contribute towards the overall development of a healthy IT eco-system in the eastern region of the country and enable emerging companies to excel nationally as well

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as globally. Inaugurated in May, 2013, the Club has been holding monthly meetings throughout the year, discussing business priorities, new opportunities, HR matters, compliance issues, strategic plans, and growth paths, etc.

Workshop on Information Security

The workshop on Information Security was conducted in collaboration with DSCI on June 11, 2013. It focused on addressing issues related to cyber threats facing SMEs, case studies, sections of the Indian IT Act, the Information Security Management System (ISMS), the ISO 270001 and best practice guidelines.

EMERGE Workshop

A one-day workshop was held on July 25, 2013 on ‘Scaling Your Business 5X’. The workshop was conducted by Anand Deshpande, Chairman and MD, Persistent Systems and Ashok Korwar, Management Consultant. The workshop had seven interactive sessions which helped the participants to think beyond constraints, identify biases and understand the crucial elements to ‘Scale up’. The workshop also threw light on the important areas that start-ups and emerging companies needed to work on. It drew participation from 60 delegates.

Start-up 20/20

The Start-up 20/20 programme aims to support budding entrepreneurs within the IT domain. NASSCOM, in association with the Gujarat Technological University and the Dewang Mehta Foundation Trust, organised Start-up 20/20 from May 3-5, 2013, in Ahmedabad. A select league of entrepreneurs from across India met over a three-day Hackathon at the Indian Institute of Management, Ahmedabad (IIMA). The programme received an overwhelming response—over 175 applications from 14 cities of India as well as applications from Singapore and Canada. Member companies and academia were present at the event as mentors. The final demo day saw 15 teams present their start-up plans. Five among these were selected by the jury as the winners. On the sidelines of the programme, NASSCOM also signed an MoU with the Centre for Innovation, Incubation and Entrepreneurship (CIIE), IIM Ahmedabad, to support the creation of a vibrant eco-system that will foster technology entrepreneurship in India.

Dewang Mehta Memorial Lecture 2013

NASSCOM hosted the fifth edition of the Dewang Mehta Memorial Lecture on August 6, 2013 in Ahmedabad. The lecture was delivered by Ashok Soota, Executive Chairman, Happiest Minds. The ceremony also included the presentation of the Dewang Mehta IT Awards. This year, the Dewang Mehta Foundation received over 95 project entries from engineering students across colleges in Gujarat. Three projects were selected by an eminent jury for the Dewang Mehta IT Awards. The toppers of the

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engineering colleges in Gujarat were also recognised and felicitated on the occasion.

Session on ‘Digital Analytics–The next big wave’

A workshop was organised for member companies in Jaipur on July 16, 2013 in association with TiE (The Indus Entrepreneurs) on Digital Analytics. The session deliberated on the possibility of implementing technology in tier-2 cities which can help the domestic market to grow and come up with more accurate reports and insights. The key findings of the NASSCOM research report on ‘Marketing Analytics- An opportunity for India to Lead’, was also shared with attendees.

Workshop on ‘HR–Admin sensitisation’

The specially designed workshop for Admin, Facility, Transport and HR heads was held on July 18, 2013. Case studies were shared by a few companies on how they had effectively used public transport and drastically reduced their fleet size. The delegates agreed that in order to scale up the use of public transport among employees and citizens, enablers like last mile connectivity, pedestrian and non-motorised transport friendly infrastructure including safe and convenient road crossings was required. The workshop drew participation from over 90 delegates.

Inauguration of the Social Media Lab

The Social Media Lab was inaugurated by Dr. Satya Pal Singh, Commissioner of Police, Mumbai and Abhishek Bachchan, actor, on March 16, 2013. The project, supported by NASSCOM and the DSCI, was rolled out in partnership with the Reliance Foundation. The goal of the Mumbai Police is to gather all available knowledge on issues related to governance and public order on the web and use it to provide better and improved safety and security to the citizens of Mumbai. The bridging of services will be attempted through this lab.

ReTechCon 2013

The ninth edition of the annual ReTechCon (Retail Technology Conclave) was held under the aegis of RAI (the Retail Association of India), in partnership with NASSCOM on June 6-7, 2013. ReTechCon is India’s biggest and fastest growing IT in Retail conclave, and has made its mark as a platform for business to meet technology. The theme of the conclave was ‘Retail 2.0–Engage, Empower, Evolve’.

NASSCOM’s IP4Biz initiative was showcased at the conclave. Small technology companies focusing on retail, who had ready-to-ship products aimed at Indian retailers, demonstrated their offerings in a separately earmarked ‘Innovation Zone’. These apps were targeted not just at the large retailers and e-tailers but also smaller organising retailers.

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NIVESH 2013–A NASSCOM and SIDBI initiative for the development of Medium, Small and Micro Enterprises (MSME) in the ICT sector

NASSCOM has been successful in partnering with SIDBI (Small Industries Development Bank of India) for the development of Medium, Small and Micro Enterprises (MSME) within the ICT sector. Together with SIDBI, NASSCOM is creating a thriving platform to energise ICT entrepreneurs by providing them access to Risk and Development capital. The first initiative in the partnership—NIVESH 2013—was held in Mumbai on April 15, 2013. NIVESH is a platform where NASSCOM is bringing together SIDBI’s funding might with the entrepreneurial drive of its MSME members in the Emerge, Product and Internet space

NASSCOM–BCCI Business Connect

NASSCOM offered a unique opportunity to SME software products/solutions companies to present themselves to CIOs of key customer organisations in their verticals of choice. This unique Business Connect event was conceptualised in association with the Bombay Chamber of Commerce & Industry (BCCI). The event, held on September 27, 2013 in Mumbai, was supported by CIO Choice and Infrasoft Technologies. Fifteen companies were shortlisted to present their unique value proposition to a galaxy of CIOs. The companies defined their value proposition, and gave an elevator pitch as well as demos of their products.

Nashik, the next IT destination

NASSCOM and NIMA (Nashik Industr ies and Manufacturers' Association) hosted a special event to promote the city as a preferred IT destination in Maharashtra. The event, held on July 27, 2013, was attended by more than 200 representatives from the IT Industry in Nashik and over 30 IT-BPM companies who were looking at either expanding or setting up new centers in Maharashtra. The focus of the event was on showcasing Nashik as one of the best possible locations for setting up IT-BPM facilities. Nashik is one of the few upcoming cities that offers good connectivity, excellent talent and ready infrastructure for companies keen on establishing their units within the shortest possible time. NASSCOM also made a presentation on the Indian IT-BPM industry at the show and spoke about what it took for a city to become a preferred IT-BPM location.

The NASSCOM–Corner Stone Lecture Series

A Lecture Series on ‘Future/Latest Trends in Technology’, was rolled out on February 20, 2013 and March 6, 2013 in Pune, for the final year Engineering/Science students in the city. The initiative aimed to build a connect between the industry and academia. Sonu Nimdia from IBM spoke on ‘The Trends, Opportunities, Challenges and Future of Big Data in India and worldwide’. The session was attended by over 100 students.

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Certification workshop on ‘Advanced Product Management’

A two-day certification workshop on ‘Advanced Product Management’ was conducted by NASSCOM in association with Adaptive Marketing on June 3-4, 2013 in Pune. The aim of the session was to help professionals gain in depth understanding of the entire productising process and enhance their skills in the functional areas of Product Management and Strategic Marketing. The workshop was supported by TiE Pune and SEAP. UKTI was the Country Sponsor.

Unveiling the foundation stone of NASSCOM’s new Headquarters at Noida

On September 6, 2013 the foundation stone of NASSCOM’s Headquarters at Noida was unveiled by Akhilesh Yadav, Chief Minister, Uttar Pradesh. Krishnakumar Natarajan, Chairman, NASSCOM and Som Mittal, President, NASSCOM were present at the function, alongside other industry leaders and government representatives.

NASSCOM’s Annual Technology Conference 2013

To create an awareness and understanding about emerging technologies among member companies, facilitate knowledge sharing, and highlight local products, NASSCOM organised the first edition of its Annual Technology Conference 2013 (ATC 2013). Held on December 11-12, 2013 in Noida, the introductory conference focused on emerging technologies and their benefits. The conference was focused on the key technology drivers today–Big Data, Cloud and Mobility and provided a platform for industry stalwarts to share their views on these areas. The conference was part of the NASSCOM Tech series, an initiative launched by the NASSCOM Noida Regional Council, and drew 270 participants.

CEOs Walk to Work

In an effort to make Gurgaon congestion free and pedestrian-friendly, NASSCOM’s Regional Council Haryana organised a ‘CEOs Walk to Work’ initiative on April 22, 2013. Coinciding with Earth Day, ‘CEOs Walk to Work’ aimed to encourage greater adoption of public transport and inculcate a habit of walking among professionals in Gurgaon. The event received overwhelming support from IT-BPM companies, as well as the Department of IT, Government of Haryana, Rapid Metrorail Gurgaon and real estate developers. Alok Mittal, Commissioner of Police, Gurgaon was also present on the occasion. Over 500 people walked to work that day.

CEO Thought Leadership Series

Held in Gurgaon as a part of the CEO Thought Leadership series, McKinsey Global Institute (MGI), the business and

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economic research arm of McKinsey & Co., presented a study that it had conducted on the top 12 Disruptive Technologies shaping the IT sector. A panel discussion was also hosted, where speakers discussed the case studies of entrepreneurs addressing these opportunities and the areas where the IT-BPM industry could play a role in the coming decade. The panelists represented companies active in fields such as Genomics, Renewable Energy and the Internet of Things. The session drew participation from over 90 delegates.

CEO Series

As part of its CEO series, NASSCOM hosted a special session on August 12, 2013 for member companies in Chandigarh. Attendees at the session discussed the issue of winning business in the technology era. They also examined how consumer experiences were re-defining decision making and vendors needed to look at themselves as the partners of their customers.

Catalysing the IT-BPM Industry 2020: Narayana Murthy Committee rearticulates vision for the industry and NASSCOM

The Indian IT-BPM industry has proved to be one of the most significant growth drivers for India, growing its revenues from USD 100 million in 1992 to USD 108 billion in 2012. In this journey, NASSCOM has played a pivotal role as a trusted catalyst and a credible voice, addressing the important issues related to the sector.. The industry continues to grow exponentially and has a vision and aspiration to aggregate revenues of USD 300 billion by 2020. In order to achieve this milestone, NASSCOM in July, 2012 set up an independent Expert Committee chaired by N.R. Narayana Murthy to examine the key needs of the industry, and how it could realise its Vision 2020. The findings and recommendations of the Committee were shared with the media at a meet in Bengaluru on March 4, 2013, by N. R. Narayana Murthy, Chairperson of the Committee in the presence of N. Chandrasekaran, Chairman, NASSCOM, K.K. Natarajan, Vice-Chairman, NASSCOM and Som Mittal, President, NASSCOM. The report looks at the growth opportunities for the industry by size and potential as well as at how NASSCOM can partner with member companies to tap them.

Analytics Meet

NASSCOM’s Analytics Interest Group had conducted a workshop on the ‘The Challenge of a Data Scientist’ on November 29, 2013. The workshop was part of a series aimed at creating talent for the burgeoning analytics domain. The deliberations focused on the need to evolve common content, common delivery and common assessment. Attendees discussed how the talent pool could be expanded through the inclusion of non-graduates and how these people could be equipped with multi-disciplinary skills.

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BENGALURU

Tech Series Session on ‘Enterprise Mobility’

On April 18, 2013, NASSCOM, in association with research partner, Deloitte, organised a session on ‘Enterprise Mobility’. This was part of its regional Tech Series, which aim to provide updates and insights on recent developments taking place in the area of Enterprise Mobility. The discussions at the session were centered around the technological breakthroughs in the area of enterprise mobility, which had been catalysed by the emergence of the Cloud. Case studies on SMBs were also showcased at the session, which drew over 90 delegates.

SIDBI session on ‘Funding options for Emerging companies’

Since NASSCOM has signed an MoU with the SIDBI, it has been working with it to create forums and reach out to members seeking funds for their ventures. The GM and DGM of the regional office, SIDBI, Bengaluru, Sathianandan K. and Timir Samad, made a presentation about the various funding options available to Smalland Medium-sized companies through SIDBI. In the two-hour session held on August 30, 2013, the duo outlined SIDBI’s Direct Credit Scheme and Growth and Equity Assistance for MSMEs (GEMS) and answered questions from the audience.

Session on ‘Brussels as an investment destination’

NASSCOM and Brussels Trade and Investment (a Belgian trade association), conducted a programme to showcase the city as an IT destination. The programme, rolled out on January 29, 2013, also underlined the growing importance of Brussels as a gateway to the European market. An overview on the various initiatives and activities of NASSCOM’s Global Trade Development programme were also shared with the delegates.

Friday’s 2.0 Session

Chennai’s 54th session of Friday’s 2.0 was focused on the topic: ‘Architecting a Consistent Sales Engine’. Held on August 30, 2013, the interactive session looked at how companies in the emerging and expansion stage could build scalable sales organisations that ensured consistency and predictability in the sales process. Key insights were also shared on how emerging companies to grow and sustain that momentum.

HR Forum

A session was held to address ‘Labour Laws and their Impact on Indian IT-BPM Organisations’. The concepts and laws were elucidated through interaction, with a focus on the interpretations of these laws. The important aspects of the CLRA Act, Shops and Establishment Act, Disciplinary Act, the ESMA, etc., were also spotlighted.

CHENNAI


COCHIN

COIMBATORE

HYDERABAD

HR Forum Session

The 15th edition of Cochin’s HR Forum was held on July 31, 2013, with the session focusing on the issue of ‘Compensation and Benefits’. The workshop was designed to offer participants a cutting-edge workplace perspective for developing, administering and evaluating Compensation and Benefits strategies. At the session, the speakers shared insights on regional issues and challenges related to Compensation and Benefits.

HR Forum

The 16th edition of the HR Forum at Coimbatore featured two panel discussions on HR Technology including ‘Building the Base for Future Growth’ and ‘Emerging HR: Trends in Present Day Talent Development’. The sessions also discussed trends affecting the HR technology space like the evolution of Cloud-based services, mobile computing and the changing demographic distribution of the workforce. Over 65 delegates participated in the session.

Session on ‘Safety and Security of Women Employees in the IT industry’

An interactive session was conducted on February 6, 2013 on how to identify potential risks to the safety of women employees and arrive at a set of recommendations to address the problem. The session was presided over by B.V.R. Mohan Reddy of Infotech Enterprises who apprised attendees about the series of activities NASSCOM was planning to roll out across India under its Educate, Engage and Empower initiative. The session attempted to create awareness on issues related to the safety and security of women employees within the IT-BPM industry.

D. Tirumala Rao, Commissioner of Police, Cyberabad was the Chief Guest at the event and spoke about the measures that had been taken by the Police in Hyderabad and Cyberabad to ensure the safety and security of women employees. He shared with the audience the ‘Quick Response Time’ phone numbers of the Police Stations at Madhapur and Raidurgam (geographically close to the HiTech City). Distress calls to these stations would receive an immediate response he informed.

The session concluded with a panel discussion on the security issues plaguing women employees today and the various steps that companies needed to take to provide them a safe work environment.

CFO Forum

An interactive session was conducted on March 6, 2013 to analyse the Union Budget 2013 and its implications on the IT-BPM industry. Attended by 52 people, the highly interactive session provided updates on the Direct and

Indirect Tax proposals and the recent amendments proposed by the Companies Bill 2012, as these were relevant to the IT-BPM industry. This session was followed by a seminar on FX Risk Management, which was led by experts from the National Stock Exchange. The speakers addressed issues such as the Global FX Markets vis-a-vis the FX markets in India, FX Risk Management, Hedging Tools and Alternate Hedging Platforms.

Session on ‘Leadership Development Series for Women in Technology’

Under its Diversity and Inclusion initiative and in collaboration with TalentSprint, NASSCOM launched Project Lead, a programme aimed at building a pipeline of women leaders within the IT industry.

Project Lead is aimed at women managers in the sector who have around eight years of working experience and are moving from individual contributor roles to the management of large global teams. The programme received tremendous response from the IT industry in Hyderabad.

T e c h S e r i e s S e s s i o n o n ‘ B i g D a t a f o r B i g Businesses–Mainframe Migration on Open Source Hadoop Platforms’

This session was a joint effort by NASSCOM and Indian School of Business’ Srini Raju Centre for IT and the Networked Economy. It provided attendees insights on the future of Big Data technologies. The discussions revolved around the leading Big Data solutions that were helping transform and optimise businesses and helping them to boost revenues and profitability. The session was attended by 83 participants from IT-BPM companies as well as research scholars at ISB.

HR Forum Session

An interactive session on developing the skills of Gen Y through employee engagement was held in Hyderabad. Attended by 143 participants the session looked at:

• How organisations could encourage Gen Y employees to focus on accountability and the bottom line

• How organisations could remain dynamic, embracing change and becoming more flexible in adapting to a change

The session highlighted the strategies companies could adopt to engage employees of different generations. It examined how companies could deal with critical people-centric issues essential to making organisation effective and competitive on a global scale.

The speakers at the session included Professor T.V. Rao, Adjunct Professor, Indian Institute of Management, Ahmedabad. Referred to as ‘The Father of Indian HRD’, Prof. Rao presented the keynote address on ‘New Rules of Talent Engagement: Understanding Gen Y’. Following his talk, NASSCOM presented the findings of its report, ‘Managing a Multigenerational Workplace’.


MADURAI

MANGALORE

MYSORE

THIRUVANANTHAPURAM


The 51st session of the Emerge Forum Friday’s 2.0 Session at Madurai was hosted jointly by NASSCOM and the Software Industries Development Association of South Tamil Nadu (SIDA). The session on ‘Structuring a business plan to pitch to Angels and VCs’ was addressed by Nagaraja Prakasam of the Indian Angel Network (IAN). Over 40 delegates participated in the session.

NASSCOM-Kanara Chambers of Commerce host meet

A meeting was jointly organised by NASSCOM and the Kanara Chambers of Commerce (KCC) on March 8, 2013. The objective of the session was to open up a conversation between Indian SMEs and IT companies and create a market for software products within this segment.

NASSCOM–government of Karnataka host session on skill development

NASSCOM, in collaboration with the government of Karnataka, organised a session on talent development for the IT-BPM industry in Mysore. The session drew 180 delegates from the industry, government, academia and students. The objective of the session was to align students to industry needs and update them about the latest technologies and business trends. The session focused on how the eco-system in Mysore was gearing up to skill students.

Regional Council for Kerala set up

Recognising that Kerala was poised to become the next IT innovation and business hub in India, NASSCOM announced the setting up of its Regional Council in the state. The Kerala NASSCOM Regional Council was launched by Chief Minister Oommen Chandy on July 22, 2013 at Thiruvananthapuram in the presence of P.K. Kunhalikutty, Minister for Industries and Information Technology, government of Kerala, Som Mittal, President, NASSCOM and V.K. Mathews, Chairman, NASSCOM Regional Council, Kerala. The Regional Council in Kerala will further enable the growth of IT-BPM companies located in the region and establish Kerala as a centre for R&D, innovation and professional services. Through the Council, NASSCOM will work with the state government to shape policy in all key areas such as skill development and trade and business services. It will also provide platforms for members and other stakeholders to interact, network and grow.


The 27th session of Friday’s 2.0 at Thiruvananthapuram was focused on moving organisations to the next orbit of

growth. The session focused on the formation, transition, growth and funding of companies and what they needed to do to overcome their challenges and chart out their avenues of growth. The session drew over 30 participants.


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Customer Services (India) Pvt Ltd)?AXA Business Services Pvt Ltd?Axara Technologies Pvt Ltd?Axcend Automation & Software Solutions

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Pvt Ltd?Bayern International?BBITS Consulting Pvt Ltd?BC Management Services Pvt Ltd?BE Engineering Services India Pvt Ltd?Bebo Technologies Pvt Ltd?Bechtel India Pvt Ltd?Bellsoft India Solutions Pvt Ltd?Berkadia Services India Pvt Ltd?Bertelsmann Marketing Services India Pvt

Ltd?Best of Breed Software Solutions India Pvt

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Pvt Ltd?BMC Software India Pvt Ltd?BMR Advisors Pvt Ltd?BNP Paribas India Solutions Pvt Ltd?BNY Mellon International Operations

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Technologies Pvt Ltd)?Broadridge Financial Solutions (India) Pvt

Ltd?Brocade Communications Systems Pvt Ltd?BT India Pvt Ltd?Business Brio?Busy Infotech Pvt Ltd?Butler Technical Services India (P) Ltd

NASSCOM MEMBER COMPANIES


?C1 India Pvt Ltd?C42 Engineering India Pvt Ltd?CA (India) Technologies Pvt Ltd?Caarpus Technology Services Pvt Ltd?Cabot Technology Solutions Pvt Ltd?Cactus Communications Pvt Ltd?CADD Centre Training Services Pvt Ltd?CADES Digitech Pvt Ltd?Calling 24o7 BPO Services Pvt Ltd?CalSoft Pvt Ltd?Cambridge Technology Enterprises Ltd?Canon India Pvt Ltd?Capco Technologies Pvt Ltd?Capgemini Business Services (India) Ltd?Capgemini India Pvt Ltd?Capita India Pvt Ltd?Capital IQ Information Systems India Pvt

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Computing (C - DAC)?Centre for Development of Telematics ©-

DOT)?Centurylink Technologies India Pvt Ltd?CGI Information Systems and

Management Consultants Pvt Ltd?Changepond Technologies Pvt Ltd?Chella Software Pvt Ltd?Chipmonk Technologies Pvt Ltd?CI.COM (P) Ltd?CIBERsites India Pvt Ltd?Ciena India Pvt Ltd?Cigniti Technologies Ltd?Circular Edge Solutions Pvt Ltd?Cisco Systems (India) Pvt Ltd?Cisco Video Technologies India Pvt Ltd?Citius IT Solutions Pvt Ltd?Citrix R&D India Pvt Ltd?Clairvolex Knowledge Processes Pvt Ltd?Clairvoyant Techsoft Pvt Ltd?Clearpath Technology?ClickSoftware India Pvt Ltd?CliQr Technologies India Pvt Ltd?CMA CGM Shared Service Centre (India)

Pvt Ltd?CMC Ltd?Cnergyis Infotech India Pvt Ltd?Cnetric Enterprise Solutions Pvt Ltd?CNO IT Services (India) Pvt Ltd?Coachieve Solutions Pvt Ltd?Cognet HR Solutions Pvt Ltd?Cognizant Technology Solutions India Pvt

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Ltd?Compuware India Software Operations

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(India) Pvt Ltd?Continental DataGraphics Technical

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Pvt Ltd?Cyret Technologies India Pvt Ltd

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Services Pvt Ltd?Descon Ltd?Designmate India Pvt Ltd?Det Norske Veritas AS?Dev Information Technology Pvt Ltd?Dewsoft Solution Pvt Ltd?Dexler Information Solutions Pvt Ltd?Diaspark Infotech Pvt Ltd?DigiCall Global Pvt Ltd?Digiquest India Ltd?Dimentrix Technologies Pvt Ltd

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Services Pvt Ltd?Dynamic Vertical Software Pvt Ltd?DynPro India Pvt Ltd

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Infochips Ltd)?Eka Software Solutions Pvt Ltd?Electronic Arts Games (India) Pvt Ltd?Electronics and Computers India Ltd?Electronics For Imaging India Pvt Ltd?Eli Research India Pvt Ltd?Elitecore Technologies Ltd?Ellucian Higher Education Systems India

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of Emerson Electric Company (I) Pvt Ltd)?emids Technologies Pvt Ltd?Emkor Solutions Ltd?EmPowerM Mobility Solutions Pvt Ltd?Emtec Software India Pvt Ltd?Emulex Communications Pvt Ltd?e-navik Solutions Pvt Ltd?Ennovations Techserv Pvt Ltd?eNoah iSolution India Pvt Ltd?Entercoms Solutions Pvt Ltd?EnvestNet Asset Management India Pvt

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Institutions?EscrowTech India Pvt Ltd?ESDS Software Solution Pvt Ltd?Esko-Graphics India Pvt Ltd?ESN Technologies (I) Pvt Ltd


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India Pvt Ltd?Focuz Infotech (A Div. of Focuz

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Ltd?Franklin Templeton International Services

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Sciences

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Ltd?HSBC Software Development (India) Pvt

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Kozhikode?Indian Institute of Management,

Ahmedabad?Indian School of Business?Indianic Infotech Ltd


?Indium Software (India) Ltd?Indus Health Plus Pvt Ltd?Indus Net Technologies Pvt Ltd?Indus Valley Partners (India) Pvt Ltd?Indusa Infotech Services Pvt Ltd?iNetFrame Solutions Pvt Ltd?Infinera India Pvt Ltd?Infinite Computer Solutions (India) Ltd?Infinity Infotech Parks Ltd?Info Edge (India) Ltd?InfoBeans Systems India Pvt Ltd?Infogain India (P) Ltd?Infoicon Technologies Pvt Ltd?Infoparks, Kerala?Infopro India Pvt Ltd?Information and Communication

Technology Academy of Kerala?Information Systems Resource Centre Pvt

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Banking Technology (IDRBT)?Institute for Information Industry (India

Branch Office)?Institute for Professional Excellence and

Consultancy Pvt Ltd?InSync Tech-Fin Solutions Ltd?Intec Infra-Technologies Pvt Ltd?Integra Software Services Pvt Ltd?Integrated Information Services Pvt Ltd?Integreon Managed Solutions (India) Pvt

Ltd?Intel Technology India Pvt Ltd?Inteliment Software Technologies (India)

Pvt Ltd?Intellicus Technologies Pvt Ltd?Intelliob Technologies Pvt Ltd?Intense Technologies Ltd?Interactive Manpower Solutions Pvt Ltd?Interglobe Technologies Pvt Ltd?Interglobe Technology Quotient Pvt Ltd?Intergraph Consulting Pvt Ltd?International Institute of Information

Technology?International Institute of Information

Technology, Bhubaneswar?Interra Information Technologies (India)

Pvt Ltd?Intertek India Pvt Ltd?IntersoftKK (India) Pvt Ltd?Intrasoft Technologies Ltd?Intuit India Product Development Center

Pvt Ltd?Invaria Tech India Pvt Ltd?Invensis Technologies Pvt Ltd?Invensys Development Centre India (P)

Ltd?Invesco (Hyderabad) Pvt Ltd?Invest Northern Ireland?IonIdea Enterprise Solutions Pvt Ltd?Ionnor Solutions Pvt Ltd?iPlan Enterprise Pvt Ltd?iPRIMED Education Solutions Pvt Ltd?iQor India Services Pvt Ltd?IRIS Business Services (India) Pvt Ltd?ISG Novasoft Technologies Ltd (A

company in the K K Birla Group)?iSolution Software Systems Pvt Ltd?IT Thoughts Consulting Pvt Ltd?ITC Infotech India Ltd?itCube Solutions Pvt Ltd?ITShastra (India) Pvt Ltd?ITSYS Solutions Pvt Ltd?ITTI Pvt Ltd?Ittiam Systems Pvt Ltd?Ivy Comptech (P) Ltd?iYogi Technical Services Pvt Ltd

?J. Sagar Associates?J.D.S Technologies Pvt Ltd?JaMocha Tech Pvt Ltd?Janya IT Technologies Pvt Ltd?Jaro Institute of Technology,

Management and Research Pvt Ltd?JCB India Ltd?JD Software Pvt Ltd?JDA Software India Pvt Ltd?JDSU India Pvt Ltd?Jeevan Technologies India Pvt Ltd?JIS Foundation?JK Technosoft Ltd?JMR Infotech India Pvt Ltd?John Keells BPO Solutions India Pvt Ltd?Jones Lang Lasalle Property Consultants

(India) Ltd?JP Morgan Services India Pvt Ltd?Juniper Networks India Pvt Ltd

?K7 Computing Pvt Ltd?Kaar Technologies India Pvt Ltd?Kaavian Systems Pvt Ltd?Kabeer Infotech Systems India Pvt Ltd?Kairee Systems Pvt Ltd?Kallos Solutions Pvt Ltd?Kalpataru Limited?Karneet Enterprises India Pvt Ltd?Karvy Data Management Services Ltd?Karvy Global Services Ltd?KAV & Co.?KBACE Technologies Pvt Ltd?KCP Technologies Ltd?KDK Softwares (India) Pvt Ltd?Kensoft Infotech Ltd?KG Information Systems Pvt Ltd?KLA-Tencor Software India Pvt Ltd?KlioTech Pvt Ltd?Knack Systems & Services (P) Ltd?KnoahSoft Technologies Pvt Ltd?Knowcross Solutions Pvt Ltd?Knowlarity Communications Pvt Ltd?Konstant Infosolutions Pvt Ltd?Konylabs IT Service Pvt Ltd?Korea Trade Centre, Embassy of the

Republic of Korea?Korn/Ferry International Pvt Ltd?Kovair Software Pvt Ltd?KPIT Cummins Infosystems Ltd?KPMG Advisory Services Pvt Ltd?Kreatio Software Pvt Ltd?KRIB Information Services?Kronos Solutions India Pvt Ltd

?KTree Computer Solutions India Pvt Ltd?Kumaran Systems Pvt Ltd?Kvaliteta Systems and Solutions Pvt Ltd?KVN Software Pvt Ltd

?L&T Integrated Engineering Services (A division of Larsen & Toubro Ltd)?La Exactlly Software Pvt Ltd?Lam Research (India) Pvt Ltd?Lapiz Digital Services (A Div. of

Ultramarine & Pigments Ltd)?Larsen & Toubro Infotech Ltd?Lason India Pvt Ltd?Latitude Edutech Consulting Pvt Ltd?Lazer Ken IT Services India Pvt Ltd?Leeyo Software Pvt Ltd?Legasis Services Pvt Ltd?Lepton Software Export & Research Pvt

Ltd?Lexplosion Solutions Pvt Ltd?LG Soft India Pvt Ltd?Lighthouse Info Systems Pvt Ltd?Limtex Infotech Ltd?Lionbridge Technologies Pvt Ltd?Liquidhub India Pvt Ltd?Liqvid eLearning Services Pvt Ltd?Lister Technologies Pvt Ltd?Litmus7 Systems Consulting Pvt Ltd?Lodha Developers Ltd?Logic Information Systems (India) Private

Limited?logicaDB Software India Pvt Ltd

?Maarga Systems Pvt Ltd?Madhya Pradesh Agency for Promotion of

Information Technology?Maersk Global Service Centres (India) Pvt

Ltd?Magic Software Pvt Ltd?Magna Infotech Pvt Ltd?Magnasoft Consulting India Pvt Ltd?Magnon Solutions Pvt Ltd?Magus Customer Dialog Pvt Ltd?Maharashtra Industrial Development

Corporation?Mahindra Engineering Services Ltd?Mahindra Integrated Business Solutions Pvt

Ltd?Mahindra Logistics Ltd?Mahindra World City Jaipur Ltd?MAIA Intelligence Pvt Ltd?Maintec Technologies Pvt Ltd?MakeMyTrip (India) Pvt Ltd?Management & Computer Consultants?Manhattan Associates (India)

Development Centre Pvt Ltd?Manipal Global Education Services Pvt

Ltd?Manthan Software Services Pvt Ltd?Market Simplified India Ltd?MarketTools Research Pvt Ltd?Markit India Services Pvt Ltd?Marsh India Insurance Brokers Pvt Ltd?MASTEK Ltd?Maven Systems Pvt Ltd?Maveric Systems Ltd?Maverick Quality Advisory Services Pvt Ltd?Max Secure Software India Pvt Ltd?Mayabious Art?Mazenet Solution Pvt Ltd?McAfee Software (India) Pvt Ltd?Mccoy Global Links Pvt Ltd?McGraw Hill Education (India) Pvt Ltd?McKinsey & Company Inc.?McKinsey Knowledge Centre India Pvt Ltd


?Meddiff Technologies Pvt Ltd?Media Lab Asia?MediaTek India Technology Pvt Ltd?Medimanage Insurance Broking Pvt Ltd?Medma Infomatix Pvt Ltd?MEdRC Edutech Ltd?Medsynaptic Pvt Ltd?Melstar Information Technologies Ltd?Merce Technologies Pvt Ltd?Mercer Consulting (India) Pvt Ltd?Merit Software Services Pvt Ltd?MeritTrac Services Pvt Ltd?Metacube Software Pvt Ltd?META-i Technologies Pvt Ltd?Metlife Global Operations Support Center

Pvt Ltd?MetricStream Infotech (India) Pvt Ltd?Metro Accounting Center of Excellence

Pvt Ltd?Mexus Education Pvt Ltd?Micro Focus India Pvt Ltd?Micro Informations Pvt Ltd?Microland Ltd?Microlocks Services Pvt Ltd?Microsoft Corporation (I) Pvt Ltd?Midland Credit Management India Pvt

Ltd?Miles Software Solutions Pvt Ltd?Milestone Interactive Private Limited?Mind Q Systems Pvt Ltd?Mindchips Consulting Pvt Ltd?Mindcom Consulting Services Pvt Ltd?Mindcrest (India) Pvt Ltd?Mindfire Solutions?Mindlogicx Infotech Ltd?Mindteck (India) Ltd?MindTree Ltd?Misys Software Solutions (India) Pvt Ltd?mjunction Services Ltd?Mobily Infotech India Pvt Ltd?MobMe Wireless Solutions Ltd?mokSa Technologies India Pvt Ltd?Moog India Technology Center Pvt Ltd?Morgan Stanley Advantage Services Pvt

Ltd?MothersonSumi Infotech & Designs Ltd?Motif India Infotech Pvt Ltd?Mouri Tech Pvt Ltd?Move Offshore Call Centre Pvt Ltd?Moveinsync Technology Solutions Pvt Ltd?MphasiS Ltd?MResult Services Pvt Ltd?Muthayammal Engineering College (A

unit of Muthayammal Educational Trust and Research Foundation)?Mynd Solutions Pvt Ltd?MySmartPrice Web Technology Pvt Ltd?MYZEAL IT Solutions Pvt Ltd

?Nagarro Software Pvt Ltd?Nalanda Institute for Computer and

Vocational Training Pvt Ltd?Narasu's Sarathy Institute of Technology

(A div. of Smt. Mahalakshmi Ammal Educational Trust)?National Payments Corporation of India?Navigators Software Pvt Ltd?NaviSite India Pvt Ltd?Navjyoti Corporate Solutions?NdimensionZ Solutions Pvt Ltd?NEC India Excellence Center Unit (A

division of NEC India Pvt Ltd)?Neev Information Technologies Pvt Ltd?Neeyamo Enterprise Solutions Pvt Ltd?Neilsoft Ltd

?Nelito Systems Ltd?Ness Technologies (India) Ltd?Net Access (India) Ltd?Net Solutions?Net Vigil Software Pvt Ltd?Net2Source Consulting Ltd?NetApp India Pvt Ltd?Netaquila Solutions Pvt Ltd?NetBiz Systems Pvt Ltd?NetCracker Technology Solutions (India)

Pvt Ltd?NetEdge Computing Global Services Pvt

Ltd?Netesoft India Ltd?Netlink Software Pvt Ltd?Netmagic Solutions Pvt Ltd?Netscout Systems India Pvt Ltd?NetScout Systems Software India Pvt Ltd?Netweb Software Pvt Ltd?Network Systems & Technologies (P) Ltd?New Age Software and Solutions (India)

Pvt Ltd?Newgen Software Technologies Ltd?Newt Global India Pvt Ltd?Nex-G Exuberant Solutions Pvt Ltd?Nexsus Techno Solutions Pvt Ltd?Nexus India Capital Advisors Pvt Ltd?nhance Engineering Solutions Pvt Ltd?Nice Interactive Solutions India Pvt Ltd?Nichi-In Software Solutions Pvt Ltd?Nihilent Technologies Pvt Ltd?Nihon Technology Pvt Ltd?NIIT SmartServe Ltd?NIIT Technologies Ltd?Nishith Desai Associates?Niteo Technologies (P) Ltd?Nitman Software Pvt Ltd?Nitor Infotech Pvt Ltd?NMSWorks Software Pvt Ltd?Noetix Software India Pvt Ltd?Nokia India Pvt Ltd?Nokia Siemens Networks Pvt Ltd?Nomura Research Institute Financial

Technologies India Pvt Ltd?Nomura Research Institute India Pvt Ltd?Nomura Services India Pvt Ltd?North Shore Technologies Pvt Ltd?Northern Operating Services Pvt Ltd?Nous Infosystems Pvt Ltd?Novartis Development IT (A Div. of

Novartis Healthcare Pvt Ltd)?Noveline Technologies Pvt Ltd?Novell Software Development (India) Ltd?Novo Nordisk Service Center India Pvt Ltd?NowFloats Technologies Pvt Ltd?NSE.IT Ltd?NST Solutions Pvt Ltd?NTrust Infotech Pvt Ltd?NTT DATA Global Delivery Services Ltd?Nucleus Software Exports Ltd?NuCore Software Solutions Pvt Ltd?Nuvo ChrysCapital Advisors India Pvt Ltd?NVIDIA Graphics Pvt Ltd?NVISH Solutions Pvt Ltd

?o3 Capital Global Advisory Pvt Ltd?Oakton Global Technology Services

Centre (India) Pvt Ltd?Oberoi Contact Centre (A Div. of EIH Ltd)?Object Edge India Services Pvt Ltd?Octal Info Solution Pvt Ltd?Octaware Technologies Pvt Ltd?Offshore Insights Research & Solutions Pvt

Ltd?Olive e-Business Pvt Ltd

?Olive Technology Ltd?Omnesys Technologies Pvt Ltd?One Point IT Consulting Pvt Ltd?One97 Communications Ltd?OneGlobe Systems LLP?OneSource India Pvt Ltd?On-Graph Technologies Pvt Ltd?Online Recharge Services Pvt Ltd?OnProcess Technology India Pvt Ltd?Ontash India Technologies Pvt Ltd?Ontrack Systems Ltd?Onward Technologies Ltd?Open Text Technologies India Pvt Ltd?Openlabs Technologies & Consulting Pvt

Ltd?Opteamix India Business Solutions Pvt Ltd?Optimal Computing Pvt Ltd?OptioLogic Technologies Pvt Ltd?Oracle (OFSS) BPO Services Ltd?Oracle India Pvt Ltd?Orange Business Services India Network

Pvt Ltd?OrangeScape Technologies Ltd?Orbital Outsourcing Services?Orchid Technical Consultancy Pvt Ltd?Origin Learning Solutions Pvt Ltd?Orkash Services Pvt Ltd?OSC Services Pvt Ltd?OSS Cube Solutions Pvt Ltd?Ostrya Labs Pvt Ltd?OXIGEN Services (India) Pvt Ltd?Oxygen Consulting Services Pvt Ltd?Ozonetel Systems Pvt Ltd

?PACNET (Pacific Internet India Pvt Ltd)?PageTraffic Web-Tech Pvt Ltd?Paharpur Business Centre (A Div. of

Chemical Metallurgical Design Co. Ltd)?Pan Business Lists Pvt Ltd?Pan Gulf Technologies Pvt Ltd?Panamax Infotech Ltd?Pandora R&D Labs Pvt Ltd?Pangea3 Legal Database Systems Pvt Ltd?Panoramic Universal Ltd?PAR Computer Sciences (International)

Ltd?Paramatrix Technologies Pvt Ltd?Parichay Communication & Technologies

Pvt Ltd?Paripoorna Software Solution Service Pvt

Ltd?Parthys Reverse Informatics Analytic

Solutions Pvt Ltd?Pathfinder Business Analysis Pvt Ltd?PathPartner Technology Consulting Pvt

Ltd?Patra India BPO Services Pvt Ltd?Pawaa Software Pvt Ltd?Payoda Technologies Pvt Ltd?PayPal India Pvt Ltd?PDS Infotech Pvt Ltd?Pegasystems Worldwide India Pvt Ltd?Penn Information Technologies Pvt Ltd?Pennywise Solutions Pvt Ltd?PeopleStrong HR Services Pvt Ltd?Persistent Systems Ltd?Petro IT Ltd?PGS Premiere Conferencing Pvt Ltd?PHi Business Solutions Ltd?Philips India Ltd?Phoenix Infocity Pvt Ltd?Phoenix IT Solutions Ltd?Phykon Solutions Pvt Ltd?Pinga Solutions Pvt Ltd?Pinnacle Infotech Solutions


?Pioneer Computing Technologies?Pitney Bowes Software India Pvt Ltd?PK4 Software Technologies Pvt Ltd?Planet PCI Infotech Ltd?Plintron Global Technology Solutions Pvt

Ltd?PMI Organization Centre Pvt Ltd?Polaris Financial Technology Ltd?Pole to Win India Pvt Ltd?Polo Queen Industrial and Fintech Ltd?Posidex Technologies Pvt Ltd?Pradot Technologies Pvt Ltd?Prakash Software Solutions Pvt Ltd?Pramati Technologies (P) Ltd?Prasandi Infotech Park Pvt Ltd?Pratham Software Pvt Ltd?Prayag Software Solutions Pvt Ltd?Precision Infomatic (Madras) Pvt Ltd?Preludesys India Ltd?PreMedia Global Pvt Ltd?PricewaterhouseCoopers Pvt Ltd?Prime Focus Technologies Pvt Ltd?Primus IT Solutions Pvt Ltd?Principal Global Services Pvt Ltd?Prodapt Solutions Pvt Ltd?Progress Software Development Pvt Ltd?Pro-Interactive Services (India) Pvt Ltd?Prologic First India Pvt Ltd?Prometric Testing Pvt Ltd?ProMinds Consulting Pvt Ltd?Prosix Softron Pvt Ltd?Prospance Infotech Pvt Ltd?Protiviti Consulting Pvt Ltd?Proud Technologies Pvt Ltd?Prudence Techsol Pvt Ltd?PSNA College of Engineering and

Technology?PT Puretesting Software Pvt Ltd?PTC Software (India) Pvt Ltd?PurpleTalk India Pvt Ltd?Pyramid IT Consulting Pvt Ltd

?QA InfoTech Pvt Ltd?QAI (India) Ltd?QED Enabled Services Pvt Ltd?QlikTech India Pvt Ltd?Quadlabs Technologies Pvt Ltd?Quadra Software Solutions Pvt Ltd?Qualcomm India Pvt Ltd?Quality Engineering and Software

Technologies Pvt Ltd?Quality Systems India Healthcare Pvt Ltd?Qualtech Consultants Pvt Ltd?Quatrro Global Services Pvt Ltd?Quest Informatics Pvt Ltd?Quinnox Consultancy Services Ltd?Quint Wellington Redwood India

Consulting Pvt Ltd?QuisLex Legal Services Pvt Ltd?QX KPO Services Pvt Ltd

?R S Software (India) Ltd?R Systems International Ltd?Raheja QBE General Insurance Company

Ltd?Rajalakshmi Engineering College?Ramco Systems Ltd?RAMTeCh Software Solutions Pvt Ltd?Ramyam Intelligence Lab Pvt Ltd?Ranal Engineering Services Pvt Ltd?Rance Computer Pvt Ltd?Randstad India Ltd?RapidValue IT Services Pvt Ltd?RateGain IT Solutions Pvt Ltd?Rave Technologies (India) Pvt Ltd

?Ray Business Technologies Pvt Ltd?RBS Business Services Pvt Ltd?Real Soft (Intl) Pvt Ltd?RealPage India Pvt Ltd?Reboot Systems India Pvt Ltd?Records & Data Warehousing Pvt Ltd?Red Hat India Pvt Ltd?ReDIM Information Systems Pvt Ltd?Redson Consultancy Services Pvt Ltd?Redspark Technologies Pvt Ltd?Redtech Network India Pvt Ltd?Regalix India Pvt Ltd?Reliable Business Solutions and Services

Pvt Ltd?Reliance Communications Infrastructure

Ltd?Reliance MediaWorks Entertainment

Services Ltd?Reliance Tech Services Pvt Ltd?Research in Motion India Pvt Ltd?Resemble Systems India Pvt Ltd?Resolve Business Services India Pvt Ltd?Ricoh India Ltd?Rigel Networks Pvt Ltd?Rightway Solution (India) Pvt Ltd?Rinira Technologies Pvt Ltd?Rishabh Software Pvt Ltd?RJ Softwares?RM Education Solutions India Pvt Ltd?RMS Risk Management Solutions India Pvt

Ltd?RMSI Pvt Ltd?RnR DataLex Pvt Ltd?Robert BOSCH Engineering and Business

Solutions Ltd?Robosoft Technologies Pvt Ltd?Rockwell Collins India Enterprises Pvt Ltd?RocSearch India Pvt Ltd?Rolta India Ltd?RR Donnelley India Outsource Pvt Ltd?Rrootshell Technologiiss Pvt Ltd

?S. P. Jain Institute of Management & Research?S2S IT Solutions Pvt Ltd?Saama Technologies (India) Pvt Ltd?Saba Software India Pvt Ltd?Sabre Travel Technologies Pvt Ltd?Safaltek Software Pvt Ltd?Safe Software and Integrated Solutions

Pvt Ltd?Safenet Infotech Pvt Ltd?Saffron Tech Pvt Ltd?SAG Infotech Pvt Ltd?Sahara Net Corp Ltd?Sai BPO Services Ltd?Saigun Technologies Pvt Ltd?Saksoft Ltd?Salient Business Solutions Ltd?Salzer Technologies Ltd?Samin Tekmindz India Pvt Ltd?Sampoorna Matchjobs.com Pvt Ltd?Samsung R&D Institute India - Bangalore

Pvt Ltd?Samyak Infotech Pvt Ltd?Sankalp Computer & Systems Pvt Ltd?Sankhya Technologies Pvt Ltd?Sankhyaa Learning Pvt Ltd?Sanovi Technologies India Pvt Ltd?Santa Fe India Pvt Ltd?SAP Labs India Pvt Ltd?Sapience Analytics Pvt Ltd?Sapient Consulting Limited?Sapple Systems Pvt Ltd?Saraswat Infotech Ltd

?Sarjen Systems Pvt Ltd?Sarla Technologies?SAS Institute (India) Pvt Ltd?Sashakta Technologies Pvt Ltd?Sasken Communication Technologies Ltd?Satellite Infotech Services Pvt Ltd?Sathyabama University (A div. of

Sathyabama Educational Trust)?Satyam BPO Ltd?Satyam Venture Engineering Services Pvt

Ltd?Savi Infoservices (India) Pvt Ltd?Saviance Technologies Pvt Ltd?Saxo IT India Pvt Ltd?SayOne Technologies Pvt Ltd?SCA Technologies India Pvt Ltd?Schematech Software Solutions Pvt Ltd?Schneider Electric India Pvt Ltd?Scope e-Knowledge Center Pvt Ltd?Scope International Pvt Ltd?SDG Software India Pvt Ltd?Seaant Web Technologies Pvt Ltd?Seal Infotech Pvt Ltd?Sears IT & Management Services (India)

Pvt Ltd?Seaton India IT Pvt Ltd?SEED Infotech Ltd?SE-Mentor Solutions Pvt Ltd?Senabi Infotech India Pvt Ltd?Seneca Global IT Services Pvt Ltd?Serco BPO Pvt Ltd?Serve All Enterprise Solutions Ltd?Servion Global Solutions Ltd?Sesame Software Solutions Pvt Ltd?Seventhsense Technologies Pvt Ltd?Shalom Info Tech Pvt Ltd?Shapoorji Pallonji & Company Ltd?Sharma Computer Academy?Sharp Software Development India Pvt

Ltd?Shell Business Service Centre (A div. of

Shell India Markets Pvt Ltd)?SHREE Infosoft Pvt Ltd?Shri Ramswaroop Memorial Institute of

Management and Computer Application?Shriram Value Services Pvt Ltd?Siemens Technology and Services Pvt Ltd?Sify Technologies Ltd?Sigma Infosolutions Ltd?Signalchip Innovations Pvt Ltd?Silicomp India Pvt Ltd?Silicus Technologies India Pvt Ltd?Silverlink Technologies Pvt Ltd?Silverskills Pvt Ltd?Simbus Technologies Pvt Ltd?Simeio Development Center Pvt Ltd?Sinura Health Information Process

Solutions Pvt Ltd?SISA Information Security Pvt Ltd?Sitel India Ltd?Skills Academy Pvt Ltd?Skilrock Technologies Pvt Ltd?Skybits Technologies Pvt Ltd?Skylark Technologies Pvt Ltd?SkyTECH Solutions Pvt Ltd?Sling Media Pvt Ltd?SLK Software Services Pvt Ltd?SM Netserv Technologies Pvt Ltd?Smart Chip Ltd?Smart Cube India Pvt Ltd?Smart IT-Concepts (NGP) Pvt Ltd?SmartCity (Kochi) Infrastructure Pvt Ltd?Smartcloud Infotech Pvt Ltd?smartData Enterprises (India) Ltd?Smiles enTrust Technologies Pvt Ltd


?Snap-on Business Solutions India Pvt Ltd?Societe Generale Global Solution Centre

Pvt Ltd?Soft Prodigy System Solutions Pvt Ltd?SoftAge Information Technology Ltd?Softcell Technologies Ltd?Softlink Global Pvt Ltd?Softobiz Technologies Pvt Ltd?Software Associates?Software Data (India) Ltd?Software Paradigms Infotech Pvt Ltd?Software Technology Parks Of India?Solartis Technology Services Pvt Ltd?Solutions Infini Technologies (India) Pvt Ltd?Sonata Software Ltd?SonicWALL Infosecurity Pvt Ltd?Sony India Software Center (A div. of Sony

India Pvt Ltd)?Sopra India Pvt Ltd?Sorokasoft (India) Pvt Ltd?Source Fuse Technologies India Pvt Ltd?SPAN Infotech (India) Pvt Ltd?SPAN Outsourcing Pvt Ltd?Sparx IT Solutions Pvt Ltd?Spectramind Solutions?Spencer Stuart (India) Pvt Ltd?Speridian Technologies Pvt Ltd?SPI Technologies India Pvt Ltd?SpiderLogic India Pvt Ltd?Sports Mechanics India Pvt Ltd?SQS India Infosystems Pvt Ltd?Squadm Technologies Pvt Ltd?Sree Buddha College of Engineering?Srishti Software Pvt Ltd?Sri Prathinik Consulting?Sri Shakthi Institute of Engineering and

Technology?Sri Technologies Pvt Ltd?Srishti Innovative Computer Systems Pvt

Ltd?SRM Techsol Pvt Ltd?Sryas Software Pvt Ltd?SSP India Pvt Ltd?Standard Chartered Pvt Equity Advisory

(India) Pvt Ltd?Station-e Info Services Pvt Ltd?Steria (India) Ltd?Stern Advisory (India) Pvt Ltd?Stixis Technologies Pvt Ltd?Stragure Software Technologies Pvt Ltd?Strategic Human Resource Management

India Pvt Ltd?Strategic Outsourcing Services Pvt Ltd?Stream International Services Pvt Ltd?Subhavarsha Infotech?Suma Soft Pvt Ltd?Summit Information Technologies Pvt Ltd?SumTotal Systems India Pvt Ltd?Sun Dew Solutions Pvt Ltd?Sun Infosystems Pvt Ltd?Sun Knowledge Pvt Ltd?Sun Life India Service Centre Pvt Ltd?Sundaram Infotech Solutions (A Division of

Sundaram Finance Ltd)?SunGard IT Availability (India) Pvt Ltd?SunGard Solutions (India) Pvt Ltd?Sunsmart Technologies Pvt Ltd?SunTec Business Solutions Pvt Ltd?Superior Talent India Pvt Ltd?Support.com Pvt Ltd?Supportmart Technical Services Pvt Ltd?SureSoft Systems Pvt Ltd?SureVin BPO Services Pvt Ltd?Surprise Solutions?Surya Software Systems Pvt Ltd

?Sutherland Global Services Pvt Ltd?Suventure Services Pvt Ltd?SUVIDHA SOFTiD SOLUTIONS Pvt Ltd?Suyati Technologies Pvt Ltd?Suyog Computech Pvt Ltd?Swarnandhra College of Engineering &

Technology (A div. of 'The Vasista Educational Society)?Swash Convergence Technologies Ltd?Sweans Technologies Pvt Ltd?Swiss Re Shared Services (India) Pvt Ltd?Symantec Software India Pvt Ltd?Symbiosys Technologies?Symbol Technologies India Pvt Ltd?Symphony Teleca Corporation India Pvt

Ltd?Synapse Techno Design Innovations Pvt

Ltd?Synechron Technologies Pvt Ltd?Synergy Computer Solutions International

Ltd?Synergy Technology Services?Synopsys (India) Pvt Ltd?Synova Innovative Technologies Pvt Ltd?Syntel Ltd?Synygy India Pvt Ltd?Sysbiz Technologies Pvt Ltd?Syscraft Information System Pvt Ltd?Sysnet Associates (India) Pvt Ltd?Systematix Infotech Pvt Ltd?Systems Plus Pvt Ltd?Systems Valley Pvt Ltd?Systsoft Systems & Software Pvt Ltd

?TA Netgables Pvt Ltd?TACT India Pvt Ltd?Take Solutions Ltd?Talent Capital India Pvt Ltd?Talentica Software (India) Pvt Ltd?TalentServ Consulting Pvt Ltd?TalentSprint Education Services Pvt Ltd?Talisma Corporation Pvt Ltd?Tally Solutions Pvt Ltd?Tandon Information Solution Pvt Ltd?Tantra-Mayuraha Technologies Pvt Ltd?Tarant Software Pvt Ltd?TaraSpan Solutions Pvt Ltd?Tarento Technologies Pvt Ltd?Target Corporation India Pvt Ltd?Tasaa Infosolutions Pvt Ltd?Tata Business Support Services Ltd?Tata Communications Transformation

Services Ltd?Tata Consultancy Services Ltd?Tata Elxsi Ltd?Tata Technologies Ltd?Tata Teleservices Ltd?Taurusquest Global Services Pvt Ltd?Tavant Technologies India Pvt Ltd?TAYA Technologies Pvt Ltd?TE Connectivity Global Shared Services

India Pvt Ltd?Tech Mahindra Ltd?TechAhead Software Pvt Ltd?Techies India Inc.?Techindia Infoway Pvt Ltd?TechJini Solutions Pvt Ltd?Techno Brain India Pvt Ltd?Technoforte Software Pvt Ltd?TECHNOPARK (Electronics Technology

Parks - Kerala)?Technosoft Global Services Pvt Ltd?Techsignia Solutions Pvt Ltd?TechTier IT Solutions Pvt Ltd?Tejora Technologies Ltd

?Tekflair Consultants Pvt Ltd?Telemune Software Solutions Pvt Ltd?Telerad Tech Pvt Ltd?Telibrahma Convergent Communications

Pvt Ltd?Telstra Telecommunications Pvt Ltd?Temenos India Pvt Ltd?Tenth Planet Technologies Pvt Ltd?TESCO Hindustan Service Centre Pvt Ltd?Testhouse India Pvt Ltd?Texas Instruments India Pvt Ltd?Texcity Software Parks Ltd?Texelq Engineering India Pvt Ltd?Tharakan Web Innovations Pvt Ltd?The Chartered Institute of Management

Accounts?The Information Company Pvt Ltd?The World Bank (IBRD)?Theorem India Pvt Ltd?Thinking Minds.com (I) Pvt Ltd?ThinkPalm Technologies Pvt Ltd?Thinksoft Global Services Ltd?Thirdware Solution Ltd?Tholons Knowledge Management Pvt Ltd?Thomson Digital (ITES Div. of Thomson Press

(India) Ltd)?Thomson Reuters India Services Pvt Ltd?ThoughtFocus Information Technologies

Pvt Ltd?Thoughts Academy Pvt Ltd?ThoughtWorks Technologies India Pvt Ltd?TIBCO Software India Pvt Ltd?Tieto Software Technologies Pvt Ltd?Timken Engineering and Research India

Pvt Ltd?TIS India Business Consultants Pvt Ltd?TM Solutions Pvt Ltd?TMF Services India Pvt Ltd?TNQ Books and Journals Pvt Ltd?ToLuna India Pvt Ltd?Topsgrup Risk Intelligence Pvt Ltd?TopSource Infotech Solutions Pvt Ltd?Torus Business Solutions Pvt Ltd?Total IT Solutions Pvt Ltd?Towards Vision Technologies Pvt Ltd?TPI Advisory Services India Pvt Ltd?Trade and Investment Office India, State

of Victoria, Australia?TransForm Solution Pvt Ltd?Transgenez Solutions Pvt Ltd?Trendyworks Technologies Pvt Ltd?Trigent Software Ltd.?Trignodev Software Pvt Ltd?Trigyn Technologies Ltd?Trikaal Tech Enterprises Pvt Ltd?Trilegal?Trimble Information Technologies India Pvt

Ltd?Triple A Solutions Pvt Ltd?Trishna Software and Technologies Pvt Ltd?TROV IT Consulting & Services Pvt Ltd?Trulogix Information Systems Pvt Ltd?Trutech Webs Pvt Ltd?Truven Health Analytics India Pvt Ltd?TRX Technologies India Pvt Ltd

?UBS (India) Pvt Ltd?UGAM Solutions Pvt Ltd?UL Cyberpark (ULCCS IT Infrastructure Pvt

Ltd)?Unisys Global Services - India (STP Division

of Unisys India Pvt Ltd)?UnitedHealth Group Information Services

Pvt Ltd?UnitedLex BPO Pvt Ltd


?Unitforce Technologies Consulting Pvt Ltd?Universal Legal?University of Petroleum and Energy Studies?UPTEC Computer Consultancy Ltd?URS Certification Ltd?US Tech Solutions Pvt Ltd?US Technology International Pvt Ltd?UTC India Innovation & Engineering

Center (A div. of UTC Fire & Security India Ltd)?Utopia India Pvt Ltd

?V A C Media Pvt Ltd?ValueLabs?VALZEN Solutions Pvt Ltd?Vaneera Hi-Tech?Vayana India Pvt Ltd?VBPO India Pvt Ltd?Vedicsoft India Pvt Ltd?Vel Tech Dr. RR & Dr. SR Technical

University?Velocity Software Solutions Pvt Ltd?Verge Technologies Pvt Ltd?VeriSign Services India Pvt Ltd?Verity Knowledge Solutions Pvt Ltd?Verizon Data Services India Pvt Ltd?Version Systems Pvt Ltd?Vertex Customer Services India Pvt Ltd?Vertex Offshore Services Pvt Ltd?VFS Global Services Pvt Ltd?Vidyatech Solutions Pvt Ltd?Vigyanlabs Innovations Pvt Ltd?Vinayaka Mission's Kirupananda Variyar

Engineering College (A unit of Vinayaka Mission Research Foundation)?Vinove Software & Services Pvt Ltd?Virmati Software & Telecommunications

Ltd?Virtual Employee Pvt Ltd?Virtusa (India) Pvt Ltd?Viscus Infotech Ltd?Vishwak Solutions Pvt Ltd?Visionet Systems Pvt Ltd?VISTA InfoSec Pvt Ltd?Vistaprint India Marketing Solutions Pvt Ltd?Visual IQ Techno Services India Pvt Ltd?Vitae International Accounting Services

Pvt Ltd?Vitamap Software Solutions Pvt Ltd?Viteos Capital Market Services Ltd?V-Link Fleet Solutions Pvt Ltd?VMware Software India Pvt Ltd?Voice of Big Data Solutions Pvt Ltd?Volvo India Pvt Ltd?VSM Software Pvt Ltd?VWR Lab Products Pvt Ltd

?Walsons Services Pvt Ltd?we45 Solutions India Pvt Ltd?Web Access (India) Pvt Ltd?Web Express Computer Technologies Pvt

Ltd?Web Spiders (India) Pvt Ltd?Webrosoft Solutions Pvt Ltd?WebTown Solutions Pvt Ltd?Welingkar Institute of Management

Development & Research?Wells Fargo India Solutions Pvt Ltd?West Bengal Electronics Industry

Development Corporation Ltd?Western Outdoor Interactive Pvt Ltd?WhiteHedge Technologies Pvt Ltd?Whitelake Technology Solutions Pvt Ltd?Williams Lea (India) Pvt Ltd?Winfoware Technologies Ltd

?Winsar Infosoft Pvt Ltd?Winshuttle Software India Pvt Ltd?Winsoft Technologies India Pvt Ltd?Winzest Edutech Pvt Ltd?Wipro Technologies (Wipro Ltd)?Wisdom IT Services India Pvt Ltd?WM Global Technology Services India Pvt

Ltd?WNS Global Services (P) Ltd?Wrench Solutions Pvt Ltd

?Xavient Software Solutions (India) Pvt Ltd?Xchanging Technology Services (India)

Pvt Ltd?Xebia IT Architects India Pvt Ltd?Xellentra Global Solutions Pvt Ltd?Xerox India Ltd?XL India Business Services Pvt Ltd?Xoriant Solutions Pvt Ltd?Xpanxion International Pvt Ltd?Xplore-Tech Services Pvt Ltd?XPT Consultancy & Software Services Pvt

Ltd?XS CAD India Pvt Ltd?XSYSYS Technologies Pvt Ltd?Xybion India Pvt Ltd?Xyka Software Pvt Ltd

?Yahoo Software Development India Pvt Ltd?Yamaha Motor Solutions (India) Pvt Ltd?YES Bank Ltd?Yodlee Infotech Pvt Ltd?Yokogawa IA Technologies India Pvt Ltd?Your Kids 'R' Our Kids (India) Education Pvt

Ltd

?ZANEC Soft Tech Pvt Ltd?Zaptech Solutions?zCon Solutions Pvt Ltd?Zen Quality Assurance Pvt Ltd?Zenith Infotech Ltd?Zensar Technologies Ltd?Zesty Beanz Technologies Pvt Ltd?Zinnov Management Consulting Pvt Ltd?Zoho Corporation Pvt Ltd?Zynga Game Network India Pvt Ltd

* Includes a few members from whom membership subscription for 2013-14is still due

International Youth CenterTeen Murti Marg, ChanakyapuriNew Delhi 110 021, IndiaT 91 11 23010199 F 91 11 [email protected]

Documents

NASSCOM Annual Report 2013-14