Namibia's Kaokoland Discoverer - Audley Travel

Namibia's Kaokoland Discoverer Escorted Group Tour

16 November 2014

Desert elephant, Damaraland, Namibia

We are proud to have received a number of awards over recent years including Top Tour Operator in the 2012 Wanderlust Readers’ Travel Awards. We have also won recent awards in the Sunday Times Travel Magazine, The Telegraph, Condé Nast Traveller and the Guardian and Observer. Additionally, we have been awarded AITO's maximum five stars for our responsible travel policies and achieved two stars from the Best Company organisation for our great working environment. These awards are widely recognised as being the most respected in the travel industry as they are professional surveys of the publications’ readerships. With over 500 travel companies for you to choose from in the UK alone, we hope you find these awards are an additional reassurance of the quality of service you can expect from Audley.

Contents

Meet our specialists_______________________________ 4 Introduction to tour ______________________________ 5 Day by day summary of our Namibia's Kaokoland Discoverer

arrangements ___________________________________ 8 Price _________________________________________ 10 Why travel with us? ______________________________ 11 Introduction to the region _________________________ 12 Photographs of the region _________________________ 14 Itinerary in detail ________________________________ 16 Accommodation information _______________________ 29 Charity support ________________________________ 37 General information _____________________________ 39 Terms and conditions _____________________________ 43 Booking form _____________________________ back page

Meet our East & Southern Africa Specialists

4 Meet our specialists

The Africa Team at Audley is made up of twenty Africa specialists each with bags of passion for and experience of Africa and Safari. Many of us lived and worked in Africa before joining Audley and our knowledge of the different regions of South, Southern and East Africa is unsurpassed. We return regularly to our specialist countries, keeping up-to-date with developments and discovering the best safaris, lodges and beach hideaways for our clients. Heading up the Africa team are Regional Managers Zoë Siu for Southern Africa, Terry Moohan for East Africa and Laura Bentley for South Africa.

Introduction to our Namibia's Kaokoland Discoverer tour

Introduction to our Namibia's Kaokoland Discoverer tour 5

• Tour overview

This tour is specifically designed for those people that want to explore the remote Kaokoland area of Namibia that is usually difficult to access. This area is home to stunning and varied scenery and geology, specialised fauna and flora and iconic tribes. We have set the tour date to enable clients to escape the cold British weather in November and step into the glorious Namibian summer. November is at the end of Namibia's dry season when the plains and mountains are dry and dusty, the sky is clear, animals are limited by water availability and are found in huge numbers around permanent water sources in Etosha. Just out of peak tourist season the country is quiet, and you can enjoy exclusive game drives and the feeling that you have the country to yourselves. Starting in Windhoek and taking a circular route through northern Namibia, the tour takes in the best wildlife and cultural experiences on offer. Etosha offers the opportunity to see big game against the stark backdrop of the vast Etosha pan. Lion, rhino, cheetah and elephant are some of the specialities here. Travelling by road through the recently opened western side of Etosha you will pass numerous waterholes, game watching along the way. Leaving Etosha you will enter Kaokoland, past farming villages where goats and chickens wander over the road to Opuwo - a bustling, central hub for the semi-nomadic Himba communities. You'll explore villages to gain an appreciation of these fascinating people and visit the stunning Epupa falls before continuing into the Damaraland region to discover ancient rock art, weird geological formations and search for the desert adapted elephant and rhino. The trip will end on the stark Skeleton Coast with two nights in the sleepy fishing town of Swakopmund where you will cruise in search of dolphins and seals and enjoy fantastic fresh seafood. During this trip there will be the chance to barter in local markets, have picnics beside waterholes and sundowner drinks at the most stunningly scenic spots. With an expert guide throughout you will gain a true insight to both Namibia's wildlife and cultural heritage.

• Expert guides The tour will be led by one of our expert Namibian guides. We work with a very small number of guides who are provided by Ultimate Safaris, our partners in Namibia. Guides are selected for their infectious personalities, enthusiasm and dedication, as well as their in-depth knowledge of the region. They are trained to the highest levels of professionalism and expertise and have an incredible knowledge of Namibia and its flora and fauna. We invest in guide training, ensuring that they are constantly updated and that they never cease adding to their encyclopaedic knowledge.

• Vehicles The group tour will travel around the country in one or two 4x4 air-conditioned safari vehicles. These vehicles have been specially modified so that every guest has a comfortable window seat with good support. They also carry second batteries for fridge/freezers, lights and camera battery charging, long range fuel tanks and plenty of water. Most also have VHF inter-vehicle radios that allow vehicle groups to communicate with each other while 'on the road'. These radios also enable the guide to communicate with local rangers in the eastern side of the Etosha National Park, ensuring that those special sightings are never missed when you are in the area.

• Early starts and large distances There are a number of early starts in the itinerary. This is done invariably so as to capture the best part of the day for game viewing. For this reason we have built in time at leisure, often in the middle of the day, when you can relax. There are also long days in the vehicle, often on bumpy roads, due to the distances covered during this itinerary and the remoteness of the areas visited. The vehicle will stop regularly for comfort breaks, but this tour would not be recommended for those who find it uncomfortable to be seated for large periods of time.

• Group size The group size is between a minimum of four and a maximum of sixteen. The small size of the group ensures that the trip is a more personal experience and that you can always hear and speak to your guides. The small group size also ensures that your experience of a particular sight is not marred by the presence of too many people.

• Single travellers Although we welcome single travellers, due to the complicated logistics of this tour, the single supplement can make this an expensive option. There are two options for single travellers; you can choose to share a room with another single traveller on the tour and pay the standard tour price, or if you want to guarantee sole occupancy of a room, a supplement will be payable. Please note that due to limited numbers of rooms at some of the lodges on the tour, we are only able to accept a maximum of four single travellers unless you are prepared to share a room.


6 Introduction to our Namibia's Kaokoland Discoverer tour

• Extending your trip You have the option to extend your trip, either before or after your tour. For example, some may want to go and see Namibia's dunes and desert before starting the trip while others may like to fly to a beach in Mozambique or Mauritius at the end of the trip. If you would like to extend your trip please just speak to one of our Namibia specialists.

• Tour health and fitness requirements To ensure that all participants get the most out of the tour, it is important that you are fully aware of the level of activity and fitness and medical health required to successfully complete this itinerary. Please read this dossier carefully prior to confirming your place on the tour, and having established the facts, it is your responsibility to contact us with any concerns regarding individual levels of fitness, health or ability. Please be aware that our tour leaders have the right to exclude clients from the tour if they feel they are not sufficiently fit, healthy or able to complete the tour without affecting its safety, comfort or smooth progress. If you would like to discuss any of these issues further please contact our Namibia team.

• Activity level - Medium The vast majority of this trip does not require any significant level of physical fitness or agility. However, there are elements which involve getting in and out of boats and vehicles or walking on rough un-surfaced paths and so a certain degree of physical dexterity will be required. Elephant and rhino tracking excursions can involve tracking on foot and may be over some distance. Although speed is not required, a medium level of fitness is advisable. An experienced guide will be on hand to help anyone should they need it. There is a lot of driving on rough, bumpy roads and game drives can last for four or five hours at times. Finally, it may also be necessary for guests to carry their own luggage to and from vehicles and their rooms.

• Luggage requirements Luggage is restricted to 20kg per person (not including photographic equipment) in a soft, holdall type bag. Weight is generally less important than volume as everything is carried with you on safari so you must be able to easily lift and move your own baggage.

• Weather in Namibia in November November is Namibia's summer and the weather is sunny and can be hot with the occasional rain shower. Namibia receives a great deal of sunshine with over 10 hours of sunshine in the summer and overcast days are the exception, rather than the rule. Summer evenings are wonderfully warm and pleasant with temperatures in the low teens. Days are hot with temperatures in the mid-thirties. November is just outside peak travel season and the land is still dry and animals are clustered around the waterholes resulting in excellent game viewing. At Audley we believe that November is a great month to visit, the country is becoming quieter with fewer visitors and you have it largely to yourself. Nearly all lodges have swimming pools where you can cool off in the heat of the day.

• Accommodation standard The accommodation included in this group tour is of a Medium standard. These hotels are typically comfortable and clean but without all the bells and whistles associated with luxurious accommodation. The quality of food is usually good but simply styled and with a lot of red meat on offer, so be sure to tell your specialist if you have any special dietary requirements. The lodges and hotels have been selected due to their locations and the accessibility to unique experiences.

Visas

Namibia UK passport holders do not currently require a visa to enter Namibia. You will though require a minimum of two clear pages in your passport. British nationals can enter Namibia for a holiday or private visit of up to 90 days without a visa. However, we are aware of several cases where, on arrival, visitors have only been given permission to stay for periods significantly shorter than the 90 day maximum, some as short as only seven or ten days. Before leaving the Immigration Desk in the Arrivals of the Airport, please do check that you have been given permission to stay in Namibia for the duration of your intended visit, up to the maximum stay allowable of 90 days. Overstaying the time period granted could lead to detention or arrest for breaking immigration laws. Please note if you are hiring a car in Namibia you must have a UK Drivers Licence with photocard. If you have an old-style paper licence or a foreign licence (French, Swiss etc) you must get an International Drivers Licence or you will not be permitted to drive. UK residents can obtain an International Drivers Licence from major branches of the post office for a small fee. Overseas clients should contact their country's Licensing Authority for information on how to obtain an International Licence.


Introduction to our Namibia's Kaokoland Discoverer tour 7

Important Note: We cannot under any circumstances guarantee that your visa application for any country will be accepted. However, in our experience refusals are extremely rare. Visa information is given in good faith and is accurate to the best of our knowledge.

C a p r i v i E x p l o r e r – W i n d h o e k t o V i c t o r i a F a l l s

VEHICLES & GUIDES

THE GROUP TOUR VEHICLES The group tour will travel around the country in two or three 4x4 safari vehicles. These vehicles have been specially modified so that every guest has a comfortable window seat with good support. They also carry second batteries for fridge/freezers, lights and camera battery charging, long range fuel tanks and plenty of water. Most also have VHF inter-vehicle radios that allow multi vehicle groups to communicate with each other while ‘on the road’. These radios also enable us to communicate with local rangers in the eastern side of the Etosha National Park, ensuring that those ‘special’ sightings are never missed when you are in the area. We also have satellite telephones which can be booked and used when deemed to be necessary.

OUR GUIDES The knowledge, experience and attitude of our guides are critical to a successful safari which is why we ensure that they are both personable and very professional. Our group tour guides are trained to the highest levels of professionalism and expertise. The guides will have an intimate knowledge of each camp/lodge and area, being able to expose the relevant highlights, adding continuity and depth to your safari. We invest in guides’ training ensuring that they are constantly updated and that they never cease adding to their encyclopedic knowledge. It goes without saying that they know exactly what a ‘True African Safari’ is all about. Not only are our guides highly qualified, each has a specific area of expertise. Together they possess the breadth and depth of knowledge to allow them to answer questions and satisfy the particular interests of each of our guests. Here are some of the guides we use on our group tour safaris.

ORLANDO PETRUS HARASEB

SEBASTIAAN KAZIMBU PEREZ KAMUKUENJANDJE

ELVIS NGHIMUTINA

Day by day summary

8 Day by day summary

1 Sunday 16 November 2014

You'll set off on your adventure with an overnight flight from London Heathrow to Johannesburg.

In flight.

2 Monday 17 November 2014

On arrival in Johannesburg, connect with your onward flight to Windhoek. Here you will meet the rest of the group and your guide. You will then be driven to your guesthouse with a short tour of Windhoek en-route. This afternoon will be at leisure. This evening you will enjoy a welcome dinner at the guesthouse.

Galton House, Windhoek1 x Luxury room - Breakfast and dinner are included

3 Tuesday 18 November 2014

Your tour will depart Windhoek today and you will be driven north through the Central Highlands towards Etosha, calling in at the Okahandja Craft Market en-route. On arrival in Etosha you will enjoy an afternoon game drive in the park before game viewing this evening at the camp's floodlit waterhole which is a real magnet for game.

Okaukuejo Rest Camp, Etosha National Park 1 x Waterhole room - All meals are included

4 Wednesday 19 November 2014

Today will be spent exploring the central part of Etosha with your guide. Your exact movements will depend on the recent game sightings.

Okaukuejo Rest Camp, Etosha National Park 1 x Waterhole room - All meals are included

5 Thursday 20 November 2014

Leaving Okaukuejo you will be driven west through Etosha towards Dolomite Camp in the newly opened western sector of the park. Until recently this was only accessible to park rangers and researchers.

Dolomite Camp, Etosha National Park 1 x Bush chalet - All meals are included

6 Friday 21 November 2014

You will continue west today through Etosha, leaving the park through the Galton Gate and entering Kaokoland. Here you will travel through beautiful scenery to your hotel for the next two nights in Opuwo.

Opuwo Country Hotel, Kaokoland 1 x Standard room - All meals are included

7 Saturday 22 November 2014

Today you will visit a couple of Himba villages. There will be the opportunity to talk with the villagers and learn about their culture. These are not staged villages, just traditional family settlements who are happy to welcome visitors. You will then continue north to the Angolan border where you will see the beautiful Epupa Falls before returning to Opuwo.

Opuwo Country Hotel, Kaokoland 1 x Standard room - All meals are included


From Opuwo you will head towards the Damaraland region of Kaokoland where you will be staying at the first community run lodge in Namibia - Grootberg Lodge. This is a lovely little lodge, perched right on the rim of the Grootberg Plateau and each room at this lodge has incredible views.

Grootberg Lodge, Damaraland1 x Standard room - All meals are included

9 Monday 24 November 2014

Today will be dedicated to searching for the desert adapted rhinos that are found in this area.

Grootberg Lodge, Damaraland1 x Standard room - All meals are included

10 Tuesday 25 November 2014

This morning you will enjoy breakfast taking in the fantastic views over the plateau before setting off south towards the Twyfelfontein area. This afternoon you will, time permitting, visit the UNESCO World Heritage Site of Twyfelfontein famous for its ancient rock art. This excursion may also be done tomorrow afternoon.

Twyfelfontein Country Lodge, Damaraland 1 x Standard room - All meals are included

11 Wednesday 26 November 2014

After an early breakfast you will depart in search of the desert adapted elephants found in this region. You will follow the river course and will hopefully have good sightings, although these animals can be very elusive!

Twyfelfontein Country Lodge, Damaraland 1 x Standard room - All meals are included

Day by day summary

Day by day summary 9

12 Thursday 27 November 2014

Today your journey continues to the Atlantic coast with its bleak and dramatic scenery. This afternoon will be at leisure in the small coastal town of Swakopmund.

Swakopmund Guesthouse, Swakopmund 1 x Luxury room - All meals are included

13 Friday 28 November 2014

Early this morning you will set off for Walvis Bay where you will enjoy a catamaran charter. This is the perfect place to view Cape fur seals, dolphins, sun fish and occasionally whales. It is also the best spot for viewing an array of birdlife including pelicans and flamingos.

Swakopmund Guesthouse, Swakopmund 1 x Luxury room - All meals are included

14 Saturday 29 November 2014

Unfortunately today makes the end of your Namibianadventure as, after an early start, you will be driven east from Swakopmund back to Windhoek. Lunch will be enjoyed at a scenic spot en-route and your guide will leave you at the International Airport. Here you will board your flights home via Johannesburg.

In flight.


Arrive home this morning.

Prices

10 Prices

Arrangements as specified per person ____________________________________________________£4,895

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Please note the following supplements and/or upgrade options per person:

Single Supplement __________________________________________________________________£420

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Per person deposit required to confirm these arrangements _________________________________ £734

Optional carbon off-setting for your flights per person (see General Information section for further details) ____£23

The deposit required is detailed above and relates to the itinerary detailed in this quotation. In most cases the deposit is 15% of the total cost or £200 per person (whichever is the greater), however in some instances a larger deposit is required in order to secure particular services. Please refer to the Terms and Conditions section at the back of this booklet. Please note if you confirm your booking within 60 days of your departure date full payment is required at the time of booking.

How to book If you have any questions regarding the tour or would like to hold a no obligation option for a place on the tour, please feel free to contact us on 01993 838 525 and we will be delighted to assist you. To confirm an option, please send us a completed booking form and the deposit specified above. The deposit can be paid by cheque, bank transfer or credit / debit card. Please make cheques payable to Audley Travel. Payment by credit card Please note that we do not charge a fee on deposit payments by credit card, except when a deposit is more than 15%. In this situation a charge will apply. Credit card fees are detailed on the booking form. We charge a credit card fee due to the high fees charged to tour operators by the credit card companies. We have chosen to make this transparent rather than including it within the trip price. You may therefore wish to pay the balance by bank transfer, debit card or personal cheque.

Included in the price• All flights as specified in the itinerary.• Twin share accommodation as specified. • All transfers and excursions as specified. • Services of experienced local guides. • Sightseeing and entrance fees. • Meals as specified in the itinerary. Not included in the price • Meals not indicated within your itinerary. • Where applicable, local airport departure taxes; payable

locally on departure in some locations. • Where applicable, locally payable car hire related

charges, including optional excess reduction. • Items of a personal nature such as laundry, drinks, etc. • Tips for your guide and driver (discretionary). • Any camera or video fees at any sites. • Entrance fees and other costs when on 'free time’. • Travel insurance (see general information section).

Why travel with us?

Why travel with us? 11

The New Mill, our offices on the outskirts of Witney in west Oxfordshire Reputation and quality Well over 80% of our clients have travelled with us in the past or have had Audley recommended to them. When you book with us you are assured of quality arrangements if only for the fact that we simply cannot afford to risk our excellent reputation. Our service has been recognised by the readers of well-known publications including the Guardian & Observer, the Daily Telegraph and Wanderlust magazine, where we have consistently featured in their ‘best tour operator’ awards for a number of years. Personal service We are committed to offering you a very personal service, with all your arrangements being handled by one country specialist. They will remain your one point of contact and will take responsibility for the smooth operation of your trip. They are supported by a team of specialists for that region and a professional administration and management team. From the moment you contact us, we are here to answer your questions accurately and honestly, be they about specific arrangements or any more general queries you may have. We are experienced travellers with a thorough and in-depth knowledge of our specialist destinations, and the benefit of this experience is yours throughout. When we do not know the answer to a question we will endeavour to find out and get back to you as soon as possible.

Quality service when you are travelling We take a good deal of care when choosing our travel partners overseas, taking into account their quality of service, guides and vehicles. We have built up many long-standing relationships, ensuring that they deliver the level of service demanded by Audley clients. Our local guides and drivers, where appropriate, are the people you will meet. In many cases we know them personally, in all cases we ensure that they are of the highest calibre. They are there to do much more than show you specific sights and provide factual information. They will be able to tell you about local life, culture, cuisines and customs; and, where applicable, act as translator. In certain parts of the world a specialist guide is more appropriate, for example, a wildlife expert.

First class guides A smooth journey We have procedures in place for dealing quickly and efficiently with mishaps from minor flight time alterations to more fundamental changes. If problems do occur we will rapidly rearrange your itinerary to make best use of your time given the changed circumstances, not simply cancel part of your trip or leave you sitting in an airport waiting for hours for a rescheduled flight. Importantly, in these situations we will do everything possible to minimise any extra costs involved – in the vast majority of cases no extra charges will be made. If a problem does occur while you are travelling you can contact us on our 24 hour number. We will do everything in our power to rectify the problem immediately rather than allow it to spoil your trip.

Detailed travel documents Approximately two to three weeks before you travel we will send you all your travel documents presented in a convenient travel organiser. As well as your full itinerary and travel documents, there will also be additional information such as recommended restaurants and practical tips. A few days before you travel your specialist will call you to have a final talk through your itinerary and answer any last minute questions you may have.

Responsible travel We have a firm commitment to minimising the environmental and social impact of travel, and strive to ensure that a visit from an Audley client has a positive effect on the destination. We have a firm commitment to the principles of ‘responsible travel’ and have been awarded AITO 5 star status (the highest achievable) for our policies and practises. We continue to work with AITO, and a number of other bodies, to improve our policies. For more details please refer to our website (www.audleytravel.com/rt) where you will find details of our responsible travel policy and also our Travellers’ Code. If you are particularly interested in these issues, your country specialist will be able to tell you more. Legal liability We are a UK company and hence must fully comply with English law. When booking with us you can rest assured that your arrangements are carefully planned as we have a reputation to maintain and are legally liable for any omissions or negligent acts. You may not find you have this level of reassurance if you make your own travel arrangements independently.

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Introduction to Namibia

12 Introduction to the region

Key facts:

Population: 2.06 million

Land area: 825.42 thousands square kilometres

Major languages spoken: English, Afrikaans, German

Currency: Namibia Dollar

Time difference: GMT+2 hours

Capital city: Windhoek

Introduction

Namibia is a country of vast blue skies and endless horizons. It contains one of the world’s oldest deserts, its highest dunes and second-largest canyon. In the north of the country, Etosha’s silvery salt pans and surrounding plains teem with game. Damaraland’s desert-adapted elephant and endangered black rhino roam freely and can be tracked on foot and open 4(4 safari vehicles. Flying along the Skeleton Coast, you’ll find roaring dunes, huge seal colonies with hundreds of thousands of seals, and flocks of pelicans and flamingos. Finally, perhaps the most spectacular scenery is found in the south. Climbing a dune at Sossusvlei to watch the sunrise, it’s easy to see why Namibia is a photographer’s dream. The dunes are enchanting, unspoilt, and – best of all – you have them all to yourself. Our opinion: Please note if you are using light aircraft on your itinerary that there is a luggage restriction of 20 kilogrammes, and you must use soft bags rather than hard-edged suitcases. Exceptions to this are the Schoeman Skeleton Coast Safari and BONWing ‘Best of Namibia’ Safari where the restriction is 10 kilogrammes in soft bags. Yellow fever – please note that if you are travelling to Namibia from a country that is considered to have a risk of yellow fever by the World Health Organization (WHO) (within sub-Saharan Africa this is Ethiopia, Kenya, Rwanda and Uganda), then you may be asked to provide proof of vaccination against the disease upon arrival. However, while this is an official entry requirement for the country, we have never heard of this actually happening, but it could. Please contact your GP or a medical centre for advice on whether the vaccination is required for medical purposes. Please note that GPs often advise against a yellow fever vaccination if you are over 60. We recommend checking this before you book your trip. In this case, it is often possible to get an exemption certificate from your GP.

Swakopmund

J F M A M J J A S O N D

Avg Max Day Temperature (0C)

Avg Min Night Temperature (0C)

Avg Hours of Sunshine

Monthly Rainfall (mm) 2 3 6 2 1 1 0 0 1 0 1 1

Windhoek

J F M A M J J A S O N D

Avg Max Day Temperature (0C)

Avg Min Night Temperature (0C)

Avg Hours of Sunshine

Monthly Rainfall (mm) 73 85 85 33 6 1 1 1 3 12 25 34

Introduction to Namibia

Introduction to the region 13

14 Photographs of the region

Top: Damaraland landscapes, Namibia Left: Lion and ostrich on the Etosha pan, Namibia Lower left: Giraffe pair in Etosha National Park, Namibia

Photographs of the region 15

Top: Cheetah in Etosha National Park Left: Lion in Etosha, Namibia Right: Desert elephant, Namibia

Itinerary in Detail

16 Itinerary in Detail

Sunday 16 November, 2014

London Terminal: 5 to JohannesburgBritish Airways - Flight No: BA57 - Dep: 20:45 - Arr: 09:40 - (next day); Class: Economy Class; Non-stop flight

Monday 17 November, 2014

Galton House, WindhoekBreakfast and dinner are included

Christus Kirche, Windhoek

Johannesburg to WindhoekBritish Airways - Flight No: BA6275 - Dep: 12:00 - Arr: 14:00 - (same day); Class: Economy Class; Non-stop flight

Northern Namibia introduction

Northern Namibia offers a variety of scenery, wildlife and experiences that are hard to beat elsewhere in the world. The harsh landscapes of the Skeleton Coast and Damaraland, with its desert-adapted flora and fauna, will leave a lasting impression. Himba villages, rock formations, and the search for game, including desert-adapted elephants which roam the vast area, add a unique dimension to a visit. Thriving birdlife and seal colonies inhabit the shores around Swakopmund and in the Walvis Bay lagoon. There are also excellent wildlife viewing opportunities both in Etosha National Park and along the Caprivi Strip.

Windhoek introduction

Windhoek is located at an altitude of 1,646 metres in the country’s Central Highlands. The Auas Mountains lie to the southeast, Eros Mountains to the northeast and the hills of the Khomas Hochland to the west. Lying more or less in the geographical centre of the country, the city and surrounding suburbs are spread out over a series of picturesque valleys. Although small for a capital city by international standards, Windhoek remains the political, economic and cultural centre of the country. Windhoek is certainly a place worth spending a day or two looking around before setting off for the rest of the country. The wide streets are lined with cosmopolitan pavement cafés. Look up and you’ll see old German architecture in soft colours sitting alongside glittering office blocks. Street vendors cluster under palm trees with arrays of wooden curios, shops have colourful displays of African art, twinkling Namibian diamonds and books on every aspect of the country from the Himba of the Kaokoveld to the ghost towns of Luderitz. People are busy but relaxed, and stress seems unknown here. The traffic is minimal, the air is clear, and the skies seem to be permanently blue.

Windhoek is one of Africa’s nicest capital cities. We have always found it very safe and easy to get around. In the last few years the Namibian economy has boomed, and small boutiques and restaurants have sprung up everywhere. You can eat out at fabulous restaurants for very good prices, explore at your own pace and stay in some beautiful guesthouses that are full of character.

Namibia's roads have little traffic on them

Itinerary in Detail

Itinerary in Detail 17

Windhoek International Airport to Galton House Group tour transfer

After landing in Windhoek and completing immigration formalities you will collect your bags. You will then be met and welcomed by your Ultimate Safaris guide who will transfer you into town and to Galton House. You will be treated to a short orientation tour of Windhoek en-route. On arrival at the hotel, the rest of the afternoon is at your leisure to relax and settle in. Dinner will be eaten this evening at Galton House's excellent restaurant where you will get to know the other group members.

Christus Kirche, Windhoek

Tuesday 18 November, 2014

Okaukuejo Rest Camp, Etosha National Park All meals are included

Oryx, Etosha National Park

Windhoek to OkaukuejoGroup tour excursion

After breakfast this morning you will be collected by your group tour guide who will drive you north from Windhoek through the commercial farmlands of the Central Highlands. You will stop off at the Okahandja Craft Market where you will be able to get out, stretch your legs and buy a cold drink. If you would like to you can try your hand at bartering for some of the many crafts on sale here. Following a stop here you will continue north to Etosha, entering by the southern gate. You will continue to Okaukuejo Restcamp, home for the next two nights.

Namibia Craft Centre, Windhoek

Itinerary in Detail


Etosha National Park introduction

Etosha is one of Africa’s largest game parks. Much of it is covered by the silver Etosha salt pan that shimmers in the heat. To the south of the pan there are open grasslands and woodland and permanent waterholes that act as a magnet for game. In the dry season the game congregate in their thousands around the water sources, leading to some phenomenal game viewing. On Etosha’s grassveld it is easy to find grazers, including Burchell’s zebra, blue wildebeest, red hartebeest and black-faced impala. Kudu are found on the margins of the woodland, while giraffe nibble the acacias and eland come to drink. Etosha’s cats are thriving with large populations of lion, leopard and cheetah. Elephant occur in hundred-strong herds while black and white rhino are found particularly in the west of the park. Etosha has over 340 bird species and it is common to see ostrich and secretary birds on the open plains. There are over 35 species of raptor, including the yellow-billed kite, steppe eagle and pygmy falcon. From black-faced babblers to the crimson-breasted shrike, birders will not be disappointed.

Zebra, Etosha National Park

Wednesday 19 November, 2014

Okaukuejo Rest Camp, Etosha National Park All meals are included

Exploring EtoshaGroup tour excursion

The whole day will be spent on an extended game drive in the central area of the Etosha National Park to spot the many different animal and bird species that are found here. Depending on the recent game movements you may travel north towards Okondeka, south east to the pans of Gemsbokvlakkte, Olifantsbad and Aus or east towards Homeb, Reitfontein and Halali. This evening you can relax at the fantastic waterhole at Okaukuejo Camp, spotting game as dusk falls.

Itinerary in Detail


Dik Dik, Namibia

Elephants in Etosha National Park, Namibia

Thursday 20 November, 2014

Dolomite Camp, Etosha National Park All meals are included

Elephant in Etosha National Park

Okaukuejo to Dolomite CampGroup tour excursion

Leaving Okaukuejo you will enjoy an extended game drive west through the Etosha National Park to Dolomite Camp. You will enjoy a picnic lunch en route with your guide and fellow group tour members. This area is only accessible to guests staying at Dolomite Camp plus a few Namibian tour operators. This will be a real contrast to eastern Etosha which has public access - you will see very few other tourists! You will arrive at Dolomite Camp in the late afternoon after what should have been a fantastic day of game viewing.

Etosha National Park

Friday 21 November, 2014

Opuwo Country Hotel, Kaokoland All meals are included

Dolomite to KaokolandGroup tour excursion

This morning will be spent game viewing in the western reaches of the Etosha National Park before leaving the park through the Galton Gate and travelling on into Kaokoland. For the next two nights you will be based at Opuwo Country Lodge and from here you will explore this fascinating area with your guide. A picnic lunch will be taken en route and your arrival in Opuwo will be in the late afternoon. You may want to explore Opuwo a little this afternoon or alternatively relax in the lodge.

Itinerary in Detail


Elephant, Etosha National Park

Kudu drinking in Etosha National Park

Kaokoland introduction

The Kaokoveld is unexplored and will appeal to the adventurer. Big mountain ranges such as the Etendeka, Tonnesen, Hartmann and Baynes are found here. To the north you find the Kunene River, which separates Angola from Namibia. Rainfall in the area is much lower than in the rest of the country and, when it rains, all the roads get muddy. Even dry riverbeds hide soft traps of deep sand, while the few that seem damp and hard may turn to quicksand within metres. This area is not recommended without a guide. The town of Opuwo is the administrative capital of Kaokoland. It has shops, a bakery, several garages, a large school and even a short stretch of tarred road in the centre of town. The town is spread over a low hillside and has no apparent centre. The outskirts fade into groups of round Himba huts and irrigated maize fields. Epupa Falls is one of the highlights in this vast area. About 145 kilometres west of Ruacana, the Kunene River threads its way through the Baynes Mountains, en route to the Atlantic. It winds between arid hills and wild, rough-looking mountains on both sides. As it meanders east, a thin strip of verdant palm-forest lines its path. Makalani palms extend for about 30 metres from the river itself. Further from the water the land reverts to its parched, dry state – the preserve of the Kaokoveld’s semi-desert flora and fauna. The Epupa River widens to accommodate a few small islands before plunging into a geological fault. This is 35 metres deep in places and, as the river is sizable, it makes a lot of noise and some spray. Because it is in such an arid region, it makes this waterfall much more striking than others. The area has fascinating birds, including fish eagles, various bee-eaters, kingfishers (ranging from the giant to the tiny malachite kingfisher), louries, bulbuls and hornbills, as well as rollers, golden and lesser masked weavers, scarlet-breasted sunbirds, and perhaps even a great white egret.

Itinerary in Detail


Dry riverbed, Kaokoland

Saturday 22 November, 2014

Opuwo Country Hotel, Kaokoland All meals are included

The Epupa Falls

Exploring Kaokoland, the Himba and Epupa Falls Group tour excursion

Today is spent exploring the area with your guide. You will visit traditional settlements of the tribes that can be found in this area. The Himba, Tjimba and other Herero people who inhabit this remote north-western Kunene region are loosely referred to as Kaokovelders. Essentially Herero in terms of origin, language and culture, they are semi-nomadic pastoralists who tend to move from one watering place to another. Other cultures have left little impression on their traditions and they were not involved to any noteworthy extent in the long struggle for pasturelands between the Nama and the Herero. The largest group of Kaokovelders are the Himba, semi-nomads who live in scattered settlements throughout the Kunene Region, moving several times a year to seek grazing for their cattle and goats. They are a tall, slender and statuesque people, characterised especially by the women's intricate hairstyles and traditional adornments. They rub their bodies with red ochre and fat, a treatment that protects their skin against the harsh desert climate. The homes of the Himba are simple dome shaped structures created from saplings bound together with leaves and plastered with mud and dung. Men, women and children wear body adornments made from iron and shell beads. With their striking designs, these items have gained a commercial value and are being produced on a small scale. The Himba are one of the last traditional peoples of Namibia and you will have the opportunity to learn about their customs and traditions. You will gain an insight into their beliefs, way of life and every day routine. Following your visit you will continue north to the beautiful Epupa Falls (Herero for 'falling waters') on the Kunene River where it forms the northern border with Angola. The falls are a series of cascades where the Kunene River drops a total of 60m over a distance of about 1.5km, dividing into a multitude of channels and forming an array of rock pools. The greatest single drop of 37m is commonly identified as 'the' Epupa Falls. With its richly coloured rock walls, variety of trees including wild fig, baobabs and waving makalani palms, spectacular sunsets and perennially flowing waters, Epupa Falls offers much to see, do and experience. Bird watching is rewarding, especially for the rare rufous tailed palm thrush, as well as bee-eaters, the African fish eagle, kingfishers (including giant and the beautiful malachite), rosy faced lovebirds, paradise flycatchers, louries, bulbuls, hornbills and rollers. After an exciting day of activities you will return to your lodge in the late afternoon and the rest of this evening will be at leisure.

Itinerary in Detail


Himba boy


Grootberg Lodge, Damaraland All meals are included

Desert elephant in a dry river bed

Kaokoland to Grootberg MountainGroup tour excursion

Today you will be driven south towards the Damaraland region via the old colonial settlement at Sesfontein (meaning six fountains). You will have a picnic lunch en-route at a scenic spot and will arrive at Grootberg Lodge in the late afternoon. The remainder of the day can be spent at your leisure enjoying the stunning views over the Grootberg Plateau.

Road sign, Namibia

Damaraland introduction

Damaraland has a wild and rugged landscape and is one of Namibia’s least populated areas. In Southern Damaraland, attractions include the Gross Spitzkoppe and Brandberg Mountain, both home to a wealth of rock art and best seen at sunrise. Twyfelfontein has hundreds of paintings and engravings, mostly depicting animals and their tracks, and perfect for a few hours’ exploration. Driving to and from these places, you will often encounter donkey carts and tiny roadside stalls selling gemstones and seed-pod mobiles. In northern Damaraland there are thriving populations of wild game including gemsbok, kudu, springbok, Hartmann’s zebra, desert-adapted elephant and the rare black rhino. Here, tracts of land have been designated ‘concession areas’. These areas are huge and villages are present but tourism is strictly limited. Operators work in conjunction with the local communities, creating camps with local guides and where a proportion of all income goes straight to the community.

Itinerary in Detail


Herero ladies, Damaraland

Monday 24 November, 2014

Grootberg Lodge, Damaraland All meals are included

Black rhino, Damaraland

Rhinoceros TrackingGroup tour excursion

After an early breakfast you will embark on an exciting day of rhino tracking. You will head out with your guide as well as experienced local trackers to search for these highly endangered animals by identifying their tracks and tracing them to the animals themselves. Typically you will set off in the game drive vehicle and once located you will approach them on foot. The amount of time spent walking today all depends on the terrain, wind direction and location of the rhinos. Namibia is home to the larger of the two subspecies of black rhinoceros found in southern Africa. This is the only population that remains in the wild, unfenced and outside of reserves occupies this arid area of the western Kaokoveld. The animals are internationally recognised as a desert adapted group and have large ranges, favouring mountainous escarpments and ephemeral rivers into the northern Namib as well, particularly after the rains. They typically walk and feed at night and rest during the day. Lunch will be had in the field during your excursion and you will return to the lodge in the late afternoon.

Black rhino in Damaraland

Itinerary in Detail


Tuesday 25 November, 2014

Twyfelfontein Country Lodge, Damaraland All meals are included

Ostrich trio, Damaraland

Grootberg to TwyfelfonteinGroup tour excursion

After an early breakfast you will continue on your safari heading further south into this wonderful and diverse region of Damaraland. The scenery around Twyfelfontein is some of the best you will experience on the trip and is typified by magnificent table-topped mountains, rock formations and bizarre looking vegetation. The present day landscape has been sculptured by the erosion of wind, water and geological forces which have formed the rolling hills, dunes, gravel plains and ancient river terraces. This is one of Earth's true wildernesses. You will arrive at Twyfelfontein Country Lodge in the early afternoon and if time allows then you will visit the nearby attractions and geological sites of Twyfelfontein rock engravings (recently declared a UNESCO World Heritage Site), Burnt Mountain and the Organ Pipes. If you have stopped frequently en-route to Twyfelfontein then these excursions will be done tomorrow. Twyfelfontein: Strewn over a hillside amongst flat-topped mountains, Twyfelfontein's boulders and slabs of red sandstone hold some 2,500 prehistoric engravings that depict wildlife, animal spoor and abstract motifs. It is arguably the largest and finest collection of petroglyphs in Africa. The drawings depict animals such as giraffe, elephant, kudu, lion, rhinoceros, springbok, zebra and ostrich that once used to drink from a fountain at the bottom of the hill. The abstract motifs feature mostly circles. Stone tools and other artefacts discovered on the site suggest that it was occupied over a period of around 7,000 years. During your visit here you will be accompanied by a local guide and you will follow one of two circular routes. The first loop takes around one hour of climbing, whilst the other takes 40 minutes longer. The area of Twyfelfontein is one of Namibia's key National Monuments and has recently becoming a UNESCO World Heritage Site. Organ Pipes: The Organ Pipes are another geological curiosity in the area and consist of a mass of perpendicular dolerite columns that intruded the surrounding rocks around 125 million years ago and have since been exposed in a ravine due to river erosion. Burnt Mountain: A rounded hill located a few kilometres away from Twyfelfontein and the Organ Pipes, known as the Burnt Mountain looks as though it is ablaze at sunrise and sunset. These fantastic colours are due to a chemical reaction that took place around 125 million years ago when molten lava penetrated organic shale and limestone deposits, resulting in contact metamorphism. In ordinary sunlight it appears to be a dull black colour and blackened rubble lies to one side like cinders from the original fire.

The rock engravings at Twfelfontein

Itinerary in Detail


Wednesday 26 November, 2014

Twyfelfontein Country Lodge, Damaraland All meals are included

Desert elephant in Damaraland, Namibia

Elephant Tracking in DamaralandGroup tour excursion

After an early breakfast you will set off on an exciting 4x4 adventure along the ephemeral Aba Huab River valley to explore this remarkable region and to search for game, and in particular the elusive desert adapted elephants if they are in the area. Damaraland is home to a variety of desert adapted wildlife and hidden desert treasures. You will return to the lodge for lunch and this afternoon you may visit Twyfelfontein and the other attractions if you have not done so already. Alternatively you can relax and enjoy some well deserved leisure time!

Elephant in Damaraland

Thursday 27 November, 2014

Swakopmund Guesthouse, Swakopmund All meals are included

Himba girl, Namibia

Twyfelfontein to SwakopmundGroup tour excursion

Today's journey takes you south past Namibia's highest mountain, the Brandberg, and via the small mining community of Uis before heading west to meet the coast at Henties Bay. You will then continue south to reach the coastal town of Swakopmund where you can enjoy the pleasant seaside location and cooler coastal air. There will be time this afternoon to wander around the town and along the waterfront on foot if you feel like it, before heading off for dinner at the popular Tug Restaurant on the jetty which specialises in fresh seafood.

Road in Damaraland

Swakopmund introduction

The old town of Swakopmund perches between the sands of the Namib Desert and the waves of the Atlantic Ocean. With misty morning fog it’s a contrast to the interior, and very refreshing after days in the desert. The streets are wide and lined

Itinerary in Detail


with palm trees, the buildings fascinating examples of old German architecture. There’s an array of curio and antique shops as well as some particularly good seafood restaurants serving fresh crayfish and Skeleton Coast mussels. A couple of hours’ drive north of Swakopmund you will find the seal colony at Cape Cross. It’s certainly worth a visit as it is home to between 100,000 and 240,000 Cape fur seals at any one time. The sand and rocks are covered in seals, while the sea is a mass of black heads. It’s fascinating to watch the interaction between them. South of Swakopmund, and equally worth a day’s visit, is the lagoon at Walvis Bay. Pelicans sweep over the dunes to the sea, while hundreds of flamingos, avocets and other waders are found in the lagoon. It’s easy to explore these areas by yourself; however, for some of the less accessible areas (such as Pelican Point and Sandwich Harbour) a guide is essential.

Flamingos near Swakopmund

Friday 28 November, 2014

Swakopmund Guesthouse, Swakopmund All meals are included

Seals at Pelican Point

Catamaran Charter - Seal and Dolphin Cruise Group tour excursion

This morning you will be collected from your guesthouse for a drive south towards Walvis Bay. At the Walvis Bay Yacht Club you will board a Catamaran for a morning's cruising in the lagoon. The morning will be spent exploring the bay where you'll find a shipwreck, lighthouse and oyster platforms. The area boasts enormous bird diversity including flamingos and pelicans whilst other sightings may include three species of dolphin, seals, the rare and bizarre mola mola (sun fish), occasional leatherback turtle and whale. The journey then proceeds to Pelican Point to take a closer look at the lighthouse and the resident Cape fur seal colony. The old supply railway lines can still be seen from the years when the lighthouse was occupied by the coast guards. Moving around the point, three different types of dolphins may be encountered. The heaviside dolphins are the most important, as they are endemic to the coast of Namibia but you may also see dusky dolphins and Atlantic bottle-nose dolphins. The larger mammals like the Southern right whale and the humpback whale may occasionally be spotted and with a bit of extra special luck, the mighty killer whales (Orcas) might make an appearance. Sparkling wine, oysters, snack and beverages are provided while on board and the trip makes for a wonderfully relaxing morning. You will return to the jetty at around 12:30pm after which your group will return to Swakopmund for an afternoon at leisure. You may spend your afternoon either at your guesthouse or exploring the town under your own steam. There are no activities pre-arranged or included for you this afternoon so you may also enjoy one of the many other activities available in Swakopmund, such as a scenic flight or quad-biking excursion in the dunes. Any of these additional activities can be arranged and paid for through your guesthouse and your guide will advise you on the suitability of each excursion.

Itinerary in Detail


The Swakopmund craft market

Saturday 29 November, 2014

Flamingos at Pelican Point

Swakopmund to WindhoekGroup tour excursion

After an early breakfast you will be collected from your gueshouse and will take a drive through the countryside to Windhoek. You will stop off en-route for a scenic picnic. On arrival in Windhoek you will be transferred to the airport in time to connect with your international flights home. On arrival at the airport you will say goodbye to your guide after what should have been a fantastic and memorable trip.

Litle egret fishing in Walvis Bay

Windhoek to JohannesburgBritish Airways - Flight No: BA6274 - Dep: 14:55 - Arr: 16:50 - (same day); Class: Economy Class; Non-stop flight

Johannesburg to LondonBritish Airways - Flight No: BA56 - Dep: 20:15 - Arr: 05:15 - (next day); Class: Economy Class; Non-stop flight


Arrive home this morning.

Itinerary in Detail


Important Notes • Flight times and the daily order of sightseeing are subject to change. • Transfer times are approximate and subject to local conditions at the time of travel. • All flight times are local.

Accommodation

Accommodation 29

OUR ACCOMMODATION GRADING SYSTEM

Your accommodation is described on the following pages. Please do not hesitate to call us if you require any further information about any of the properties. We classify accommodation into the following categories. These are for your guidance only, they are based on the opinions of our staff and are therefore quite subjective.

Basic: Very primitive accommodation where we are not aware of anything better in the region. Simple: Clean and simple but limited facilities. Medium: A good standard of accommodation, reasonable range of facilities. First Class: A high standard of accommodation with a wide range of facilities. Deluxe: Superb accommodation with facilities and service to match. Opulent: The world’s most unashamedly luxurious hotels, resorts and lodges.

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30 Accommodation

and dinners are available on request if you don't feel like venturing into the city.

GALTON HOUSE, WINDHOEK Medium This lovely new guesthouse is situated on a hillside in the upmarket neighbourhood of Eros. It has been decorated in a modern, stylish way, without being pretentious. There are eight rooms, two of which are designed for families. All rooms have ensuite bathrooms as well as air-conditioning, a digital safe, satellite TV, hair-dryer, and international plug adaptors. The family rooms are vast, with twin beds and two additional beds. However, the ensuite bathroom in the family room is quite compact, which is worth being aware of. The main areas are open plan with plenty of sofas and areas to relax. The facilities include an honesty bar, coffee station, swimming pool, WIFI internet, curio shop and secure off-street parking. For early check-ins or late check-outs, there is also a dayroom where you can freshen up. The food here is delicious, and lunches

Accommodation

Accommodation 31

are likely to see elephant, giraffe, zebra and jackal, while lion and black rhino often visit too. The waterhole is separated from the camp by a low stone wall, behind which there are high wooden benches to sit on. We recommend eating early and coming down here in the evenings with a drink or two, some warm jumpers and something soft to sit on. Our opinion: The accommodation at Okaukuejo is fairly good but being a government rest camp the service and food is not always of the highest standard, however the location is excellent. It can be a little noisy with people having barbeques and truck groups camping on the campsite, but it is full of life, you can walk around stretching your legs and the waterhole is simply magnificent. Please note all the rest camps in Etosha now charge at N$500 (about £35) key deposit payment for all guests. The deposit is returnable after all the equipment in your room has been checked on the morning of your departure.

OKAUKUEJO REST CAMP,ETOSHA NATIONAL PARK Simple Okaukuejo was the first rest camp to open in Etosha and is situated at the western end of the Etosha Pan. It is like a small village with a hundred or so rondavels, a shop, restaurant, camp site, petrol station and swimming pool. It is also the administrative hub of the park and the centre of the Etosha Ecological Institute. All of the rondavels have been refurbished and they are now of a good standard with modern furnishings. The big attraction of the camp is the large, permanent, floodlit waterhole. The animals have become accustomed to both the light and noise from the camp and come to drink throughout the day and night. The light only shines on the waterhole itself, not the surrounding bush and animals appear out of the dark to drink. It is very exciting and during the dry season you

Accommodation

32 Accommodation

linens and large windows to maximise the views of the surrounding area. There is a small waterhole close by which has regular visits of elephants and zebra as well as other game. The main lodge consists of a spacious lounge, bar and restaurant and the swimming pool has superb views across the plains. In the evening you can enjoy a drink around the fire pit and during the day you can enjoy a self guided or guided game drive around the various waterholes. Our opinion: This is the only property on this side of Etosha and staying here will allow you to visit a really untouched part of the park. We recommend including a stay in the central part of Etosha, too, and if time permits driving right to the far East, stopping for a night or two at each part of the pan.

DOLOMITE CAMP, ETOSHA NATIONAL PARK First Class Dolomite is the latest and one of the most luxurious camps that belong to the Namibian Wildlife Resorts group (NWR). It offers the opportunity to explore a previously inaccessible area in the far west of Etosha National Park. The western gate of Etosha National Park has been re-opened, allowing guests staying at Dolomite camp to explore the 15 waterholes in this region and be able to explore the Etosha pan more fully. The camp itself is built on a dolomite hill, making the most of the sweeping views of the vast Etosha pan and mopane forests below. There are twenty rooms, made up of seventeen standard bush chalets, and three premier rooms, the latter of which have a plunge pool. The rooms have double or twin beds, tastefully furnished with wooden floors, crisp

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OPUWO COUNTRY HOTEL, KAOKOLAND Medium Opuwo Country Hotel is situated on the outskirts of Opuwo Town with breathtaking views to the North-West. There are twenty eight luxury rooms and twelve standard rooms, all of which are en-suite. The main building is a beautiful wood and thatch structure and houses a lounge, wine cellar, bar, dining room, curio shop and swimming pool. Trips to the Epupa Falls, Ovahimba villages and walking in the Kaokoveld can all be arranged from the lodge.

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34 Accommodation

A number of activities are offered by the lodge including horseback riding, trips to see the Himba tribes and guided walks or drives where it is possible to see both rhino and the amazingly adaptable desert elephants. Other wildlife occasionally found in the area include oryx, giraffe, lion and mountain zebra. Grootberg is also a perfect place to simply relax by the pool and take in the magical setting and stunning views. Our opinion: The views from the lodge are truly breathtaking - this is a perfect spot to break up the journey between Etosha and Swakopmund. Pack a sweater though as it can be a little windy up here.

GROOTBERG LODGE, DAMARALAND Medium Grootberg Lodge is located at the top of the Grootberg Pass, some 25kms east of Palmwag. Unique in Namibia, this is the first lodge to be entirely owned by the conservancy thanks to some financial support from the European Union. At almost 1700m above sea level the lodge offers some of the finest views in the country across the Klip River Valley below. Each of the twelve rooms is perfectly positioned to take advantage of the stunning views from the balcony. The rock cottages are decorated with a traditional African design thatched roof, double or twin beds and ensuite facilities with showers. There are also two family rooms, which are exactly the same as the standard cottages but are joined together by the same roof - please note these are next-door rooms, but do not have an adjoining door.

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Accommodation 35

Our opinion: Although large the lodge is excellent value for money and a good base from which to explore southern Damaraland.

TWYFELFONTEIN COUNTRY LODGE, DAMARALAND Medium Twyfelfontein Country Lodge is situated conveniently close to the famous rock engraving site. The lodge is run in partnership with the community with some of the profits going to help support local community projects. It's a large lodge with 65 rooms built in blocks of four or eight under thatched roofs. The rooms are fairly simple in style, but cool and comfortable each with en suite bathroom. The main lodge is nestled against the rocks and houses the dining room, cosy bar, reception area and curio shop. There is a good-sized swimming pool and a deck area where you can relax in the afternoons. Activities from the lodge include guided tours of the rock art, the Organ Pipes and Burnt Mountain and nature drives to search for desert adapted wildlife.

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36 Accommodation

stylish, without compromising on comfort. A shuttle service is available on request and excursions in or around Swakopmund can be organised for you Our opinion: This is a stylish option with a convenient location from which to explore Swakopmund.

SWAKOPMUND GUESTHOUSE, SWAKOPMUND Medium This small, upmarket guesthouse is located right in the heart of Swakopmund, only five minutes walk from the main shopping streets and the beach. It is owned and managed by the Borg family, who have worked in the tourism industry for many years and ensure all of their guest's individual needs are met. There are twelve rooms, consisting of four standard rooms, seven luxury rooms and a family suite. The atmosphere is peaceful and friendly, with plenty of quiet areas in the garden and main house to relax and read a book. All of the rooms have been individually designed and decorated, with clean, crisp linens, large canvas wall art and ensuite bathrooms decorated with beach pebbles. Rooms also include a minibar and television. The overall effect is modern and

Charity support

Charity support 37

Audley has been supporting carbon reduction projects through Friends of Conservation since 2005 and in addition to this each individual department also supports a charity of their choice with a yearly financial donation. This charity is one that is close to their hearts and the team often chooses to fundraise to add to this amount. Please ask your specialist if you would like to find out more as in most instances they will have visited the charity themselves, or one of their colleagues will have.

Children, Mara Rianda Charitable Trust © Richard Long The Mara Rianda Charitable Trust Our friend and former colleague Ariana Grammaticas left Audley in 2007 to return to her home country of Kenya. In early 2008 she wrote to us about The Mara Rianda Charitable Trust. Set up by Richard Long, who visited Kenya in 2004, it supports the school and community in the wider Mara area. All the money Richard raises is used to provide this support, and he covers administration costs himself. So far the Trust has installed a borehole to supply fresh water, built five new classrooms provided bursaries for exceptional students to go to secondary school and paid the salary for one teacher. Though much has been achieved, there is always much more that can be done!

The old Enkeriri school building

©Richard Long Head teacher in front of the new Enkeriri school building

©Richard Long Audley and The Mara Rianda Charitable Trust We initially became involved with The Mara Rianda Charitable Trust to help with its aim to bring clean drinking water to the children of Aitong Primary School, who were previously drinking from a muddy spring. Complications arose when it was discovered that the spring that the trust had hoped to tap for clean water dried up for three months of each year. After several meetings with the Maasai elders, it has now been agreed that the water can be taken from the main spring at Aitong village and be pumped over 1 kilometre to the school. This project is now completed, aided by donations from Audley and other organisations.

Charity support

38 Charity support

More recent achievements at the charity have included a new kitchen and dining room at the primary school – which is now fully waterproof and the parents who help cook the meals there are delighted. The trust has also funded the building of a new maternity unit at Mara Rianda, as women who had complications previously had to travel for three hours on a bus to the nearest hospital. In addition to this they are working with a new school, Olipikdong’oe, which needed help to install electricity so that the children who board could study after dark. In addition two new primary schools have been built – that allow light in (unlike the original mud buildings made out of dung) and to provide a classroom for another school that was being taught under a tree. One of these is Enkeriri which Audley is supporting this year with a donation that will help to fund school supplies, desks, books and games. If you would like further information please speak to your Africa specialist on 01993 838 500. Alternatively, if you are going to Kenya and staying at any of the Governor’s Camps in the Masai Mara, do ask the staff to take you to visit!

General Information

General Information 39

Travel insurance It is advisable to take out your travel insurance at the time of booking your trip as cover will commence for pre-departure cancellation from the policy issue date. This will, therefore, provide cover should you have to cancel your trip for an insured reason such as illness or serious accident.

We strongly recommend that you and all members of your party are adequately insured, providing financial protection against unforeseen circumstances. Cover should include medical expenses and repatriation in the event of accident or illness. In addition, we strongly recommend that you have cover for personal belongings, delay at your outward or homeward point of departure, personal liability, overseas legal expenses and cancellation. If you are undertaking any sports or adventurous activities, including trekking, on your trip you should also make sure that your policy covers these. Please also ensure you read the policy conditions and exclusions.

The type of trips we create and the requirements of Audley clients vary greatly. We have therefore listed below a number of companies who offer policies which may suit these varying requirements. You can find links to the companies' websites, at www.audleytravel.com/insurance. Other companies and policies are also available. We are unable to provide you with more detailed information and you should contact the company concerned directly for this. Please note this is general information only. We are not providing any specific advice on travel insurance or recommending any particular policy or insurer.

Trips of up to £5,000 pp A large number of companies offer insurance policies which include cover for cancellation charges of up to the full holiday cost. American Express (0800 232 277), Insure and Go (0844 888 2787) and the Post Office (0800 294 2292) all have policies that you may like to consider. This information can also be found at www.audleytravel.com/insurance with links to the insurers’ websites.

Trips over £5,000 pp It can be more challenging to get insurance which includes cover for cancellation charges of up to the full holiday cost for higher value trips. A number of companies do, however, offer such policies.

Thomson (in partnership with AXA) (0845 366 2212) offer cancellation cover up to £20,000 per person, American Express (0800 232 277) offer cancellation cover up to £12,500 per person and Insure and Go (0844 888 2787) offer cancellation cover up to £7,500 per person. This information can also be found on our website www.audleytravel.com/insurance with links to the insurers’ websites.

Clients over 65 years of age Many companies now offer cover to people over 65 years of age. However, if you are finding it difficult to get cover you could try Age UK (0845 600 3348) or Saga (0800 015 0757) both of whom currently have no upper age limit on their policies. See also the companies referred to under pre-existing medical conditions below. This information can also be found on our website www.audleytravel.com/insurance with links to the insurers’ websites.

Pre-existing medical conditions If you have a pre-existing medical condition, there are a number of companies that may be able to help you. P J Hayman / Free Spirit (0845 230 5000) will consider most pre-existing medical conditions and they have no upper age limit on single trip policies. Age UK (0845 600 3348) and Insure and Go (0844 888 2787) will also consider a number of pre-existing conditions and may be able to help. Cancer Travel Insurance Services (0845 880 0163) specialise in travel insurance for people with non-terminal cancer and have no upper age limit on their policies. This information can also be found at www.audleytravel.com/insurance with links to the insurers’ websites.

Non-UK residents If you are not a UK resident you will usually need to get insurance in your country of residence. Some insurance companies, such as Columbus Direct (0845 888 8893), will consider policies for non-UK residents. This information can also be found on our website www.audleytravel.com/insurance with links to the insurers’ websites.

Once you have a travel insurance policy in place, please let your specialist know who your insurance company is and your policy number.

The above information is provided in good faith and is correct to the best of our knowledge. No liability is, however, accepted for any errors and all information must be checked directly with the insurance company.

Financial security We hold an Air Travel Organiser's Licence (ATOL) issued by the Civil Aviation Authority (ATOL number

4817). All the flight-inclusive holidays* that we provide are financially protected by the ATOL scheme. When you pay, you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked is listed on it. Please see our booking conditions for further information about financial protection and www.atol.org.uk/ATOLCertificate for further information on the ATOL Certificate. *The flight inclusive holidays we arrange are ATOL protected providing they are made available in the UK. For further information, visit the ATOL website at www.atol.org.uk

Not all holiday or travel services offered and sold by us will be protected by the ATOL scheme. Those package arrangements which are not protected by our ATOL are covered by a topp policy underwritten by Travel and General Insurance Company plc. This insurance means your money will be refunded or you will be returned to the starting point of your contracted arrangements if already abroad in the unlikely event of our being unable to provide your holiday due to our insolvency. (For more details please see Section 12 of the Terms and Conditions.) In these instances you will not receive an ATOL certificate with your invoice. Health It is essential that you see your GP or a travel clinic before booking your trip and before travelling to make sure that you have taken all the necessary health precautions. Some vaccinations require more than one visit with a period of weeks between injections. You should visit your GP at least six weeks before departure. For up to date medical advice you may wish to use the Medical Advisory Service for Travellers Abroad (MASTA).

MASTA Traveller’s Health Brief Before travelling abroad, you can visit www.masta-travel-health.com to obtain a ‘Health Brief’ specifically tailored to your journey. Your brief will give information about immunisations and malaria as well asany Foreign Office advice and the latest health news.

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Other health information services are available, including www.nathnac.org and www.fitfortravel.nhs.uk

Deep vein thrombosis (DVT) The majority of international airlines now issue advice on how to lessen the risk of DVT, however, if you have any concerns, we recommend that you consult your doctor.

Pre-existing medical conditions/Disabled passengers It is essential that you advise us before booking if you have any disability or pre-existing medical condition which may affect your holiday, or any special requirements as a result of any disability or medical condition (including any which affect the booking process) so that we can assist you in considering the suitability of the arrangements and/or making the booking. It will also enable us to make sure you receive the relevant level of assistance when you fly. Full details must be confirmed in writing at the time of booking and whenever any change in the condition or disability occurs. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. The nature of many of the destinations we travel to means that in the majority of cases they are unsuitable for those who are wheelchair-bound or have a lack of mobility. We will be delighted to discuss the feasibility of creating a tailor-made itinerary for you that takes into consideration your level of mobility. On our escorted group tours the Tour Leader is, unfortunately, unable to offer additional assistance to passengers with limited mobility and all such assistance will need to be provided by whoever the passenger is travelling with. We may request that you provide a letter from your doctor confirming your fitness to travel.

High altitude Your itinerary may include sections where the altitude exceeds 10,000 feet (3,048 metres). If you suffer from circulation, heart or respiratory problems we advise that you consult with your doctor before confirming your booking.

SmokingAirlines do not permit smoking on the aircraft. At the request of the majority of our clients we do not allow smoking on any form of transport used for our escorted group tours. Stops are regularly made where you will be able to smoke. For smokers travelling on a tailor-made tour we request that you check with your driver or guide whether smoking is permitted in the vehicle. Health and safety standards Each country has its own regulations and enforcement levels relating to health and safety standards. These do not always match the very high standards we are used to in the UK. We therefore recommend that you follow a few precautionary safety procedures. Always check where the nearest fire exit is and how to raise the fire alarm. Do not enter a swimming pool before checking the water depth first. For more suggestions please see the Important Information section in your Travel Organiser. Passport and visa information for British Citizens Passengers must hold a passport which is valid for at least six months following the return date of your holiday. British passport holders (full British Citizens) currently require visas, in advance of travel, for the following destinations featured in our brochures and on our website: Australia, Bhutan, Burma, China, Cuba, India, Kenya, Mongolia, Papua New Guinea (also available on arrival), Russia, Tanzania, Tibet, Uganda, the USA*, Uzbekistan and Vietnam**. Visas may be required for other countries but can be arranged on arrival. * British Citizens travelling to the USA require an ESTA – please speak to your specialist for more information ** Visitors to Vietnam can obtain a visa on arrival but require a letter of authorisation from ourselves – please speak to your specialist We are normally able to obtain visas on your behalf, please ask for details at the time of booking. Non-British passport holders should check with the relevant embassies as visa requirements may be different to those of British passport holders. It is your responsibility to ensure you have the correct documentation and visa stamp(s). Failure or inability to obtain all required visas for whatever reason does not entitle you to cancel without paying the applicable cancellation charges.

Travel advice The Foreign and Commonwealth Office Travel Advice Unit monitors all overseas destinations and offers safety advice to British travellers. To view the advice you can visit www.gov.uk/foreign-travel-advice. Flights and airlines The difference between a direct flight and a non-stop flight can cause confusion. To clarify, on a direct flight no change of aircraft is scheduled but touchdowns will be made en route either to refuel or to board or disembark passengers. On non-stop flights no change of aircraft is required and no stops are made en route. Exact details of your route will be given in your itinerary.

Premium Economy, Business and First Class If you require business or first class flights these can be arranged on most airlines at very competitive rates. Premium economy can be arranged on certain airlines, please call us for details.

Specific seat requests We will do all we can to try to reserve a specific seat for you, if you have a preference. However, whilst airlines may allow us to request seats, they will not guarantee any specific seat reservation. If this is important to you, it is always best to arrive for your flight early, regardless of having made this request in advance. Please make it clear on your booking form if you have a specific request.

Flight amendments We generally use special ‘inclusive tour’ fares when we purchase your air tickets from the airlines. While these fares are very good value they are inflexible in terms of changes and offer no refunds once the tickets are issued. Once your flight is confirmed the airlines will charge an amendment fee or insist on the purchase of a completely new ticket if you make changes.

Internal flights Smaller local airlines are often more likely to change their schedule at short notice. We will endeavour to inform you of any changes in advance of travelling but this may not always be possible.

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Frequent Flyer Clubs If you collect points through any of the airline frequent flyer clubs please provide your membership details on the booking form and we will ensure that these are recorded against your flight reservation. Please note that on some of our specially negotiated ‘inclusive tour’ fares points are not always awarded. Carbon offsetting Please let your specialist know if you would like to carbon offset your flights. We work with Friends of Conservation (FOC) and all offsetting payments are donated through them. For more details visit www.audleytravel.com/offset. The suggested amounts are in line with DEFRA’s current guidelines for the cost per tonne of carbon. If you wish to ensure that Gift Aid is included please donate directly via the FOC website. UK airport hotels, car parking and lounges We are able to arrange airport hotel accommodation, car parking, meet and greet services and airport lounge access in the UK, subject to availability. To arrange any of these services please call us on 01993 838 051. Hotel information There is often confusion over the terminology used for bed arrangements in hotel rooms. A ‘double’ is recognised as meaning a room with a double bed, this may be two single beds pushed together. A ‘twin’ is a room with two single beds. Please note that all rooms are allocated at the discretion of the hotel and cannot be guaranteed.

Single rooms Single rooms tend to be smaller than double or twin rooms, however, many hotels do not have single rooms, in which case you will be allocated a twin or double room. Special dietary requirements Special diets should be requested on the booking form; however, it is unrealistic to expect special diets to be catered for in some of the destinations we feature. We will advise the hotels and airlines of your request but we cannot guarantee their availability. If you have an airborne nut allergy you must make us aware at the time of booking as most airlines require this information in advance of travel.

Accuracy of informationWe thoroughly check all the information that is included within our brochures, website and individual tour itineraries, however, changes do occur and errors are occasionally made. Airlines may change their schedules, roads may close and government regulations may alter. Should there be any changes to the travel arrangements you have booked we will do our best to keep you informed of the situation prior to departure. Travel in the developing world Many of our destinations are in the developing world where attitudes, infrastructure, priorities, lifestyles and cultures are very different from our own. This is often the very reason to visit the destination but certain aspects may be frustrating. We always advise that the first thing you should pack is your sense of humour. This can prove invaluable when travelling over rougher roads, waiting for a delayed aircraft and communicating with hotel staff whose first language is not English. Data Protection Act We will hold your name, address and any other details you supply us with on our database. This information will be used to make your travel arrangements and to send you information about Audley Travel. In order to make your travel arrangements we will need to pass your details to companies and individuals outside the EU where less stringent data protection controls may be in place. We will not pass on your details to third parties for any other purposes. AITO Quality Charter: The Association of Independent Tour Operators AITO is the association for independent and specialist holiday companies. Our member companies, usually owner-managed, strive to create overseas holidays with high levels of professionalism and a shared concern for quality and personal service. The Association encourages the highest standards in all aspects of tour operating.

Exclusive membership AITO sets criteria regarding ownership, finance and quality which must be satisfied before new companies are admitted to membership. All members are required to adhere to a Code of Business Practice which encourages high operational standards and conduct.

Financial security An AITO member is required to arrange financial protection for all holidays and other arrangements (including accommodation only) booked by customers with the member under the AITO logo. This financial protection applies to customers who are resident in the UK at the time of booking and to most overseas customers who have booked directly with the member. In doing so, the member must comply with UK government regulations. Members are required to submit details of their financial protection arrangements to AITO on a regular basis.

Accurate brochures and web sites All members do their utmost to ensure that all their brochures and other publications, print or electronic, clearly and accurately describe the holidays and services offered.

Professional service and continual improvements All members are committed to high standards of service and believe in regular and thorough training of employees. Members continually seek to review and improve their holidays. They listen to their customers and always welcome suggestions for improving standards.

Monitoring standards AITO endeavours to monitor quality standards regularly. All customers should receive a post-holiday questionnaire, the results of which are scrutinised by the Association.

Sustainable tourism All members acknowledge the importance of AITO’s Sustainable Tourism guidelines, which recognise the social, economic and environmental responsibilities of tour operating. Those demonstrating their achievements beyond the pure acceptance of this principle are recognised by the award of two to five star status. Audley has achieved five star status.

Customer relations All members endeavour to deal swiftly and fairly with any issues their customers may raise. In the unlikely event that a dispute between an AITO member and a customer cannot be settled amicably, AITO’s low-cost Independent Dispute Settlement Service may be called upon by either side to bring the matter to a speedy and acceptable conclusion. Audley is a member of the Association of Independent Tour Operators. To contact the Association, visit www.aito.co.uk or call 020 8744 9280.

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Terms and conditions

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Please read the following conditions carefully. All holidays are sold by us subject to these conditions and the other general information in this booklet, our brochures and quotations. Audley Travel Group Ltd (whose administrative offices are at New Mill, New Mill Lane, Witney, Oxon OX29 9SX) are members of the Association of Independent Tour Operators. Audley Travel Group Ltd (hereafter referred to as ‘we’, ‘us’, ‘our’) offers a number of products and the trading names we use are ‘Audley’, and ‘Audley Travel’. In these Terms & Conditions, ‘you’ and ‘your’ means all persons named on the booking, or any of them as applicable (including anyone who is added or substituted at a later date). Your contract with us and all matters arising out of it are governed by English law. We both agree that any dispute, claim or other matter which arises out of or in connection with this contract or your holiday, will be dealt with by the AITO Arbitration Scheme - see clause 9 or the Courts of England and Wales only unless, in the case of Court proceedings, you live in Scotland or Northern Ireland. In this case, proceedings may be brought in the Courts of your home country. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract governed by the law of Scotland/Northern Ireland as applicable. If you do not so choose, English law will apply. 1. Paying for your holiday (i) The procedure for making a booking is shown in your itinerary quotation and on our website. All bookings are subject to these terms and conditions and by asking us to confirm your booking, the person who makes the booking is taken to have accepted these booking conditions on behalf of all persons named on the booking. Once we have received the applicable payment(s) due at the time of booking (see below), we will, subject to availability of the requested arrangements, send you your invoice. It is at the point when we issue this to you that a valid contract will come into existence between us. Please check your confirmation/invoice and all tickets/documents carefully as soon as you receive them and contact us immediately if you think any details are incorrect. We regret we cannot accept any liability if we are not notified of any inaccuracies (for which we are responsible) in any document within ten days of our sending it out (five days for tickets).We will do our best to rectify any mistake notified to us outside these time limits but you must meet any costs involved in doing so. (ii) The deposit is part payment of the holiday. The deposit required will be shown on the quotation page of your itinerary. In addition to the deposit, full or part payment of certain elements of your holiday (such as flights) may be required at the time booking or at some point between booking and balance due date. Also see clause I (iv). The deposit and all such additional payments are non refundable except as set out in clause 4. The balance must be paid not later than the date specified on the invoice. This is normally no less than 8 weeks before the departure date. However, there are a few destinations or trip components that require payment no less than 90 days before the departure date which will be specified on your invoice and quotation. Please note if we do not receive all payments due (including any surcharge where applicable) in full and on time, we are entitled to assume that you wish to cancel your booking. In this case, we will be entitled to keep all amounts paid or due at that date. If we do not cancel straight away because you have promised to make payment, you must pay the cancellation charges shown in clause 3 depending on the date we reasonably treat your booking as cancelled. (iii) Full payment is required at the time of booking for all bookings made after balance due date as above. (iv) On occasions, we may be asked by suppliers to make payment to them earlier than normal. Such requests may, for example, be made in order to secure accommodation and other services during periods of peak demand. Whilst suppliers may have no contractual right to make such requests, failure to comply with them may result in the loss of confirmed arrangements. Where this situation arises, we reserve the right to ask you to make payment of the requested sum within a stipulated period and prior to balance due date. We will of course endeavour to avoid doing so if we can. Any such early payment will be non refundable except as set out in clause 4. (v) If you are booking your holiday through one of our authorised travel agents the balance must be paid to the agent two weeks prior to the applicable balance due date as specified on the invoice and quotation. All payments made to one of our authorised travel agents for the arrangements

we have contracted to provide will be held by them on our behalf. If you book your holiday through a travel agent who is not a member of ABTA, all payments must be made to us directly and not your travel agent. 2. If you change your holiday If, after the contract between us has come into existence, you want to change your holiday we will do our best to pass your request to the relevant supplier, however we cannot guarantee that such changes can be made. Where a change can be made, we will charge for any additional costs incurred including any costs imposed or incurred by any of our suppliers, and including for example cancellation charges that may be incurred for sectors cancelled. You should note, for example, that a change of name on or other alteration to an airline ticket will usually incur a 100% cancellation charge and full rebooking fee. 3. If you cancel your holiday If you have to cancel part of the booking or cancel the entire booking once it has been confirmed by us, written notification must be sent to us by recorded delivery post or by email. As proof of receipt by email of your notification to cancel you must receive and retain written acknowledgement from Audley Travel. Charges will be applied from the date the letter is received, or the email is acknowledged by Audley Travel, according to the scale below. The charges are applied as a percentage of the total holiday cost excluding any amendment charges and any amounts paid in addition to the deposit at the time of booking or before balance due date (see clauses 1(ii) and I(iv)) which are non refundable in the event of cancellation. The following cancellation charges apply if your final balancedue date is 8 weeks prior to departure. Please note, different cancellation charges apply in relation to certain products – please see your quote for details. Period before departure Cancellation date within which written Charge notification is received at Per Person our offices Up to balance due date Deposit only Balance due date-43 days 30% 42-29 days 60% 28-3 days 90% Within 2 days 100% Alterations or cancellations by you after commencement of travel and unused services We will do our best to implement any changes to your arrangements you request once they have commenced, but we cannot guarantee this will be possible. In the event of such amendments being made you will be liable for any cancellation charges that may be levied for the services originally booked, and for the cost of booking the revised arrangements and the arrangements themselves. As a basic principle, no refunds will be paid to clients who do not complete a tour. However where we ourselves are able to obtain a refund from hotels or principals for services not used, we will pass this on to you, less any reasonable administration charges. THE IMPORTANCE OF TRAVEL INSURANCE If you have taken out holiday insurance you may, depending on the detail of your policy, be able to recover the cancellation charges, check your policy for details. Never travel without insurance, the unexpected can always happen. It is your responsibility to ensure you are adequately covered by insurance. Please read your policy and take it on holiday with you. 4. If we change your holiday We start planning the holidays we offer many months in advance. Occasionally, we have to make changes to and correct errors in itineraries and other details both before and after bookings have been confirmed and cancel confirmed bookings. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. However, we promise we will only cancel your confirmed booking after balance due date where you have failed to comply with any requirement of these booking conditions entitling us to cancel (such as paying on time) or where we are forced to do so as a result of ‘force majeure’ as defined in clause 5 below. We will not cancel after this date for any other reason. Most changes are minor. Occasionally, we have to make a ‘significant change’. A significant change is a change made before departure which, taking account of the information you give us at the time of booking and which we can reasonably be expected to know as a tour operator, we

can reasonably expect to have a major effect on your holiday. Significant changes are likely to include the following changes when made before departure; a change of accommodation to that of a lower official classification or standard for the whole or a major part of the time you are away*, a change of accommodation area for the whole or a major part of the time you are away, a change of UK outward departure time or overall length of time you are away of twelve or more hours, or a change of UK departure airport to one which is more inconvenient for you (except as between Gatwick and Heathrow). *Please note: A change affecting a stay in a hotel during a tour where the hotel itself is not the focus of the tour, does not constitute a significant change. If we have to make a significant change or cancel, we will tell you as soon as possible. If there is time to do so before departure, we will offer you the choice of the following options:- (a) (for significant changes) accepting the changed arrangements or (b) purchasing an alternative holiday from us, of a similar standard to that originally booked if available. Please note: Due to the original and individual nature of our holidays it frequently may not be possible to offer you a comparable holiday to that originally booked. (c) cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies you have paid to us. You must advise us of your decision within 7 days of the date on which we notified you of the significant change or cancellation. Please note, the above options are not available where any change made is a minor one. A minor change is any change which, taking account of the information you have given us at the time of booking or which we can reasonably be expected to know as a tour operator, we could not reasonably expect to have a significant effect on your confirmed holiday. If we have to make a significant change or cancellation we will pay you the compensation set out below subject to the following exceptions. Compensation will not be payable and no liability beyond offering the above mentioned choices can be accepted where (1) we are forced to make a change or cancel as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care or (2) we have to cancel because the minimum number of bookings necessary for us to operate your holiday has not been reached - in this case we will notify you no less than 60 days before departure. Please note: all escorted group trips are based on group arrangements involving a given minimum number of passengers. No compensation will be payable and the above options will not be available if we cancel as a result of your failure to comply with any requirement of these booking conditions entitling us to cancel (such as paying on time). Period of notification of Compensation change before scheduled per person departure date More than 60 days Nil 60-43 days £10 42-29 days £20 28-15 days £30 14-0 days £40 In the unlikely event that we become unable to provide a significant proportion of the services you have booked after you depart, we will make alternative arrangements for you at no extra charge, or, if this is impossible, or you do not accept these alternative arrangements for a good reason, we will provide you with transport back to the point where your holiday arrangements with us commenced. If we are forced by ‘force majeure’ (see clause 5) to change or terminate your holiday after departure but before the scheduled end of your time away, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result except as set out above. 5. Force majeure Except as set out in these terms and conditions, we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected, or you otherwise


44 Terms and conditions

suffer any loss or damage (as more fully described in clause 7 (i) below) as a result of circumstances amounting to ‘force majeure’. In these terms and conditions ‘force majeure’ means any event or circumstances which we or the supplier of the services in question could not foresee or avoid even with all due care. Such events and circumstances may include, whether actual or threatened, war, insurrection, riots, strikes, civil action, decisions by governments or governing authority, technical or maintenance problems with transport, changes of schedules or operational decisions of air carriers, terrorist activity, industrial action, natural or nuclear activity, epidemics/pandemics, adverse weather conditions, fire and all similar events outside our control. 6. Surcharges Once the price of your chosen holiday has been confirmed at the time of booking, we will only increase or decrease it in the following circumstances. Price increases or decreases after booking will be passed on by way of a surcharge or refund. A surcharge or refund (as applicable) will be payable, subject to the conditions set out in this clause, if transportation costs (e.g. fuel, scheduled airfares and any other airline surcharges which are part of the contract between airlines (and their agents) and the tour operator) or dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports change. Even in the above cases, only if the amount of the increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges), will we levy a surcharge. If any surcharge is greater than 10% of the cost of your holiday (excluding any amendment charges), you will be entitled to cancel your booking and receive a full refund of all monies you have paid to us (except for any amendment charges) or alternatively purchase another holiday from us as referred to in clause 4 ‘If we change your holiday’. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. A refund will only be payable if the decrease in our costs exceeds 2% as set out above. Where a refund is due, we will pay you the full amount of the decrease in our costs. You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to cancel or purchase another holiday where applicable. If you do not tell us that you wish to do so within this period of time, we are entitled to assume that you will pay the surcharge. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. We reserve the right to make changes to and correct errors in quoted prices at any time before your holiday is confirmed. We will advise you of any error of which we are aware and of the then applicable price at the time of booking. 7. Our responsibility (i) We promise to make sure that all parts of the holiday we have agreed to arrange, perform or provide as part of our contract with you are arranged, performed or provided with reasonable skill and care. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Please note, it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers). We will not be responsible for any injury, illness, death, loss (including loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following:- (a) the fault of the person(s) affected or any member(s) of their party or (b) the fault of a third party not connected with the provision of your holiday which we could not have predicted or avoided or

(c) an event or circumstance which we or the supplier of the service(s) in question could not have predicted or avoided even after taking all reasonable care (see clause 5) (d) the fault of anyone who is not carrying out work for us (generally or in particular) at the time. In addition, we will not be responsible where you do not enjoy your holiday or suffer any problems because of a reason you did not tell us about when you booked your holiday or where any problems you suffer did not result from any breach of our contract or other fault of ourselves or, where we were responsible for them, our suppliers or agents or where any losses, expenses, costs or other sum you have suffered relate to any business. Please note: we cannot accept responsibility for any services which do not form part of our contract. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised in our brochure and we have not agreed to arrange them as part of our contract and any excursion you purchase during your holiday. (ii) The promises we make to you about the services we have agreed to provide or arrange as part of our contract -and the laws and regulations of the country in which your claim or complaint occurred - will be used as the basis for deciding whether the services in question had been properly provided. If the particular services which gave rise to the claim or complaint complied with local laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. This will be the case even if the services did not comply with the laws and regulations of the UK which would have applied had those services been provided in the UK. The exception to this is where the claim or complaint concerns the absence of a safety feature which might lead a reasonable holiday maker to refuse to take the holiday in question. (iii) We limit the maximum amount we may have to pay you for any and all claims or parts of claims which do not involve personal injury, illness or death. Except where loss of and/or damage to luggage or personal possessions is concerned or a lower limitation of liability applies to your claim, the maximum amount we will have to pay you for such non personal injury claims if we are found liable to you on any basis is twice the price (excluding any amendment charges) paid by or on behalf of the person(s) affected in total. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your holiday. Where we are found liable for loss of and/or damage to any luggage or personal possessions (including money), the maximum amount we will have to pay you is £150 per person affected as you are assumed to have taken out adequate insurance at the time of booking. Please also see clause 7(iv) below. (iv) Where any claim or part of a claim concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any air, sea, rail or road carrier or any stay in a hotel, the maximum amount of compensation we will have to pay you will be limited. The most we will have to pay you for that claim or that part of a claim if we are found liable to you on any basis is the most the carrier or hotel keeper concerned would have to pay under the international convention or regulation which applies to the travel arrangements or hotel stay in question (for example, the Warsaw Convention as amended for international travel by air and/or for airlines with an operating licence granted by an EU country, the EU Regulation on Air Carrier Liability for national and international travel by air, the Athens Convention for international travel by sea and COTIF, the Convention on International Travel by Rail). Please note: Where a carrier or hotel would not be obliged to make any payment to you under the applicable International Convention or Regulation in respect of a claim or part of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question. (v) You must provide ourselves and our insurers with all assistance we may reasonably require. You must also tell us and the supplier concerned about your claim or complaint as set out in clause 9 below.

8. Flights and your responsibility The flight details shown in your itinerary quotation are for guidance only and are subject to change. Final details will be confirmed on your travel documentation, sent approximately 14 days prior to departure. The times shown on all tickets are local times and check in for both outward and return flights is at least 3 hours prior to the departure times on the travel documents. It is possible that flight times may be changed even after tickets have been dispatched - we will contact you as soon as possible if this occurs. In accordance with EU Directive (EC) No 2111/2005 Article 9, we are required to bring to your attention the existence of a “Community list” which contains details of air carriers who are subject to an operating ban within the EU. The Community list is available for inspection at http://europa.eu.int/comm/transport/air/safety/ flywell_en.htm. In accordance with EU Regulations we are required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking. Where we are only able to inform you of the likely carrier(s) at the time of booking, we shall inform you of the identity of the actual carrier(s) as soon as we become aware of this. Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. If the carrier with whom you have a confirmed reservation becomes subject to an operating ban as above as a result of which we/ the carrier are unable to offer you a suitable alternative the provisions of clause 4 will apply. Any change in the identity of the carrier, flight timings, and/or aircraft type (if advised) will not entitle you to cancel or change to other arrangements without paying our normal charges except where specified in these conditions. We can accept no responsibility if you arrive late for the check in and miss your flight as a result nor can we accept responsibility for any loss by you of your holiday/flight travel tickets, vouchers or coupons. Air travel is subject to operational decisions of carriers and airports which may result in delays and diversions. Please note that minor carriers sometimes change the departure time of short-haul or domestic flights at short notice, and in some instances, schedules shown in the computers of intercontinental carriers differ from those actually flown by smaller local carriers. We advise you that it is your responsibility to be meticulous in locally reconfirming directly with the carrier operating the flight. We accept no liability for the consequences of flights missed owing to the passenger’s failure to reconfirm. Clients flying in economy class to long-haul destinations should be aware that flights are often full and you may not be able to get seats together. We also recommend that you check in early for a long flight, and in any case not less than 3 hours before the scheduled departure time. If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline in circumstances which would entitle you to claim compensation or any other payment from the airline under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004, you must pursue the airline for the compensation or other payment due to you. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. This includes any disappointment, distress, inconvenience or effect on any other arrangements. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airline's obligations under the Denied Boarding Regulations. If your airline does not comply with these rules, you should complain to the Air Transport Users’ Council on 020 7240 6061 www.auc.org.uk We cannot accept liability for any delay unless it has a material effect on your holiday arrangements. See clause 4.


Terms and conditions 45

You undertake to behave with propriety and in such a manner as in no way causes or is likely to cause distress, danger or annoyance to other clients and/or any third party or damage to property. If, in the view of ourselves, our employees, agents or suppliers, you are in breach of this clause, we reserve the right to terminate your contract and neither we nor the providers of any of the services in question will have any further contractual obligations to you either in respect of covering any expenses, paying any compensation or refunds, or arranging for your return home. When you book with us, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid direct at the time to the accommodation owner or manager or other supplier. If the actual cost of the loss or damage exceeds the amount paid where estimated, you must pay the difference once known. If the actual cost is less than the amount paid, the difference will be refunded. If you fail to do so, you will be responsible for meeting any claims subsequently made against us (together with our own and the other party’s full legal costs) as a result of your actions. You must ensure that all your travel documents, full passports, visas, vaccination certificates, currency and travellers cheques are in order and valid for travel. All costs incurred in obtaining such documentation must be paid by you. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry correct documentation. We are able to give general advice on these matters for British citizens holding a British passport. However, non-British citizens and non British passport holders should check with their embassy or consulate vis-a-vis current requirements. See also our General Information section. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly. The name on your airline tickets must be the name that appears on your full passport. Please note that if you believe that we have stated orally that a particular facility or service should be available, but is not in the brochure or in writing from us, please make reference to it on the booking form so that we may confirm it to you when accepting your booking. 9. Complaints Should you have any complaints about any aspect of your holiday arrangements, you must inform our local representative or tour leader immediately and the supplier of the arrangements concerned. Problems can most easily be dealt with on the spot. Please note, if you do not report a problem or complaint which, if it had been reported at the time it occurred could have been resolved there and then we cannot accept any liability in respect of that problem or complaint. It is sensible to expect a client travelling in the developing world to be reasonably resourceful if things go wrong. If you experience any difficulties, contact us in the UK on our 24 hour emergency telephone service. The number will be found on your pre-departure information and with your tickets. In the unlikely event that an acceptable solution cannot be found, you should then write to us within 28 days of your return with full details of your complaint. If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. If we cannot reach an amicable solution to any dispute you do have the right to refer the dispute to the Association of Independent Tour Operators which operates an Independent Dispute Service (details on request) for resolution of the dispute by a mediator provided the claim does not involve personal accident, injury or illness. 10. The brochure and quotation We have taken every care in ensuring that the information in the brochure and given in quotations/itineraries is correct at the time of publication. However we are sure you will appreciate that subsequently minor alterations may arise. We reserve the right to change any of the prices, services or other particulars contained in this brochure or any quotation at any time before we enter into a contract with you. If there is any change we will notify you before we enter into such contract. Where we state that additional information, a fact sheet or a dossier is available

on a particular itinerary or programme, this information should be regarded as a term of the contract. The hotel classifications given in our brochure, quotations and dossiers and fact sheets are for guidance only. They are not based on any national or international classification system, they are the opinions of our staff or agents and are quite subjective. 11. Special requests If you have any special request, you must advise us in writing at the time of booking. Although we will endeavour to pass any reasonable requests on to the relevant supplier, we regret we cannot guarantee any request will be met unless we have specifically confirmed this. For your own protection, you should obtain confirmation in writing from us that your request will be complied with (where it is possible for us to give this) if your request is important to you. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability. We regret we cannot accept any conditional bookings, i.e. any booking which is specified to be conditional on the fulfilment of a particular request. All such bookings will be treated as ‘standard’ bookings subject to the above provisions on special requests. If you have any medical problem or disability which may affect your holiday, please tell us before you confirm your booking so that we can advise as to the suitability of the chosen arrangements. In any event, you must give us full details in writing at the time of booking. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. If we reasonably feel unable to properly accommodate the particular needs of the person concerned, we must reserve the right to decline their reservation or, if full details are not given at the time of booking, cancel when we become aware of these details. 12. Your financial protection We hold an Air Travel Organiser's Licence issued by the Civil Aviation Authority (ATOL number 4817). When you buy an ATOL protected flight-inclusive holiday* from us, you will receive an ATOL Certificate. This lists the flight, accommodation, car hire and/or other services that are financially protected, where you can get information on what this means for you, and who to contact if things go wrong. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable).You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. *The air inclusive holidays and flights we arrange are ATOL protected providing they are made available in the UK. Forfurther information, visit the ATOL website at www.atol.org.uk. Not all holiday or travel services offered and sold by us will be protected by the ATOL scheme. In compliance with the UK Package Travel, Package Holidays and Package Tours Regulations 1992 an insurance policy has been arranged with Travel & General Insurance Company plc, authorised and regulated by the Financial Services Authority, to

protect customers’ pre-payments for packaged travel services which are not covered by the ATOL scheme in the unlikely event of our financial failure. This policy will cover the following; - a refund of such pre-payments if customers have not yet travelled, or - making arrangements to enable the holiday to continue if customers have already travelled, or - returning customers to the starting point of their contracted holiday arrangements with Audley Travel where applicable Customers’ pre-payments are protected by a topp policy. In the unlikely event of financial failure please contact the claims helpline on 0870 0137 965. A copy of the policy is available on request. In the instances where topp protection applies you will not receive an ATOL certificate with your invoice. For further details visit www.audleytravel.com/protect 13. Excursions Please note that we do not provide or arrange excursions other than those listed in your itinerary and forming part of the arrangements booked and paid for in the UK. Our local representatives or guides may put you in touch with local organisers of excursions if you request but we can have no liability for such excursions, as your contract for such excursions will be with a local company providing the services and not with us. 14. Prices and Brochure Accuracy Please note, the information and prices shown in our brochures and/or quotations may have changed by the time you come to book your holiday. Whilst every effort is made to ensure the accuracy of the brochures, quotations and prices at the time of printing or when they are given to you, regrettably errors do occasionally occur. You must therefore ensure you check all details of your chosen holiday (including the price) with us at the time of booking. 15. Honeymoon Gift Service All honeymoon bookings and use of Audley's Honeymoon Gift Service are subject to our terms & conditions. It is important to note that in the unfortunate event of the cancellation of your booking you will be responsible for all cancellation charges as detailed in our Terms & Conditions. Audley also reserve the right to charge a £150 administration fee to cover refunding all monies to your guests. These refunds will only be made once all cancellation charges have been paid. As the client, you will take on the responsibility for the full payment of the booking as the amount of your guest contributions cannot be guaranteed. Audley Travel Group Limited. Registered Address: New Mill, New Mill Lane, Witney, Oxfordshire OX29 9SX. Registered in England with Company Reg. No. 3190720. VAT Reg. No.125454721. July 2013.

Booking Form

Tailor-made bookings

Itinerary reference _____________________________________________

Start date ____________________________________________________

Flight upgrades required_________________________________________

____________________________________________________________________

____________________________________________________________________

Escorted group bookings

Tour name ___________________________________________________

Date ________________________________________________________

Tour extensions (places, hotels, number of nights or the tailor-made itinerary reference) ________________________

____________________________________________________________________

____________________________________________________________________

Your details Client 1 Client 2 Client 3 Client 4

Title

First name & middle name (exactly as shown on passport)

Surname*(exactly as shown on passport)

Occupation

Date of birth

Place of birth

Nationality on passport

Passport number

Date of issue

Place of issue

Date of expiry *

Room type(Single/Twin/Double)

Please complete this form in block capitals

Lead name (please also include below)_____________________________________________________________________________________________

Address* ____________________________________________________________________________________________________________________

_________________________________________________________________________________________ Postcode __________________________

Home phone ________________________________ Work phone _______________________________ Mobile ________________________________

Email _________________________________________________________________________________ Fax __________________________________

The deposit required can be found on the quotation page of the itinerarythat you wish to confirm. In most cases the deposit is 15% of the total costor £200 per person (whichever is the greater), however in some instances alarger deposit is required in order to secure particular services. The totalamount due is as specified on your invoice. Please make cheques payable to‘Audley Travel’. If you are paying by credit card (Visa Credit, Mastercard) ordebit card (Visa Debit, Maestro or Delta), please fill in this section. Pleasenote that we do not charge a fee on deposit payments by credit card, exceptwhen a deposit is more than 15%. In this situation a charge will apply. Balanceor full payment is subject to a 1.5% fee to cover the credit card issuer’scommission. There is a 2.5% fee for AMEX. There is no charge for paymentby debit card.

Payment

Please tick if you have already paid your deposit by telephone.

Please tick the box if you would like us to charge the balance of yourtrip to your credit or debit card immediately prior to your balance duedate (usually 60 days before departure). We will contact you again toobtain your 3 or 4 digit security code (CVV).

If you have provided us with an email address we will send you abalance reminder ten days before the balance payment is due. Pleasetick if you would prefer not to receive this reminder.

x

*If your passport details change prior to travel please contact your country specialist.

* If any of your party reside at a different address, please can you provide details on a separate sheet.

Det

ach

here

Booking form

February 2013

Card type (please tick):

Visa Credit Visa Debit

Cardholder’s name_____________________________________________

Card number _________________________________________________

Start date________________________Expiry date ___________________

Issue number (Maestro only) ____________

Cardholder’s signature ______________________________________

In order to successfully process a card transaction we will require the three or four digit security code (CVV) featured on the back of the card. If you are paying your deposit we will contact you for this information onreceipt of this form.

American Express

Preferences & special requirements

Please use this space to tell us any other information that will assist us inarranging your journey. This may include aspects of the journey you areparticularly interested in, dietary restrictions, request for a smoking roometc. If you are requesting special in-flight meals please be specific, forexample: vegetarian, vegan, no meat, or no seafood.

____________________________________________________________

____________________________________________________________

____________________________________________________________

____________________________________________________________

____________________________________________________________

____________________________________________________________

____________________________________________________________

____________________________________________________________

____________________________________________________________

Please note that requests cannot be guaranteed.

Frequent flyer club membership

If you are a member of an applicable airline frequent flyer club pleaseindicate the club name and membership details below.

Airline_______________________________________________________

Membership number ___________________________________________

Name of member _____________________________________________

Airline_______________________________________________________

Membership number ___________________________________________

Name of member _____________________________________________

Your signature

On behalf of all persons named on this booking form, I confirm we haveread the Terms and Conditions and General Information sections and agreethat we are bound by them. I am at least 18 years of age.

Your signature ______________________________________________

Date _______________________________________________________________

Where did you hear about us?

____________________________________________________________

____________________________________________________________

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Flights

Please only complete this section if you are arranging your own flights

Date Flight number From To

Audley Travel Group LimitedRegistered Address: New Mill, New Mill Lane, Witney, Oxfordshire OX29 9SXRegistered in England with Company Reg. No. 3190720. VAT Reg. No. GB 125 4547 21

February 2013

Please do not detach this section

Emergency contact

In the event of an emergency while we are abroad please contact (name and telephone numbers).*

Name _______________________________________________________

Contact number_______________________________________________

Relationship __________________________________________________

Travel insurance

Please refer to our website for information on insurance providerswww.audleytravel.com/insurance or refer to the general information section of your quote document.

If you have an existing travel insurance policy please provide details.

Insurance company_____________________________________________

Policy number ________________________________________________

24 hour emergency service telephone number __________________________

Visas (if applicable)

Do you require us to arrange your visa(s)? Yes No

Carbon offsetting

If you would like to offset the carbon for your flight through Friends ofConservation please confirm the amount you would like us to add toyour final balance, the suggested donation can be found on thequotation page of the itinerary.

Please confirm carbon offsetting donation amount £___________________

Unfortunately we are not able to claim Gift Aid on these contributions. If you would like to ensure that Gift Aid is included please donate directlyat www.audleytravel.com/offset.

* If the emergency contact details differ for some members of your party,please provide details on a separate sheet.

Booking form

Detach here

Documents

Namibia's Kaokoland Discoverer - Audley Travel