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mySugrappUserManualVersion:3.58_iOS-2019-04-24
1IndicationsforUse
1.1IntendedUse
ThemySugrappisusedtosupportthetreatmentofdiabetesthroughdailydiabetes-relateddatamanagementandaimstosupporttheoptimizationoftherapy.Youcanmanuallycreatelogentrieswhichincludeinformationaboutyourinsulintherapy,currentandtargetbloodglucoselevels,carbohydrateintakeanddetailsofyouractivities.Additionally,youcansynchronizeothertherapydevicessuchasbloodglucosemeterstomitigateerrorscausedbymanuallyenteringvaluesandtobetteryourconfidenceinusage.
ThemySugrappsupportstheoptimizationoftherapyintwoways:
1)Monitoring:Throughmonitoringyourparametersinday-to-daylife,youarehelpedtomakebetterinformedtherapydecisions.Youcanalsogeneratedatareportsfordiscussionoftherapydatawithyourhealthcareprofessional.2)TherapyCompliance:ThemySugrappprovidesyouwithmotivationaltriggers,feedbackonyourcurrenttherapystatusandgivesyourewardsforstayingmotivatedtosticktoyourtherapy,andthereforeincreasingtherapycompliance.
1.2WhoisthemySugrappfor?
ThemySugrLogbookhasbeentailor-madeforpeople:
diagnosedwithdiabetesaged16yearsandaboveunderguidanceofadoctororotherhealthcareprofessionalwhoarephysicallyandmentallyabletoindependentlymanagetheirdiabetestherapyabletoproficientlyuseasmartphone
1.3WhatdevicesdoesthemySugrappworkon?
ThemySugrappcanbeusedonanyiOSdevicewithiOS10.3orhigher.ItisalsoavailableonmostAndroidsmartphoneswithAndroid5.0orhigher.ThemySugrappshouldnotbeusedonrooteddevicesoronsmartphonesthathaveajailbreakinstalled.
1.4EnvironmentforUse
Asamobileapplication,themySugrLogbookcanbeusedinanyenvironmentwherethereisaninternetconnectionandwheremobilephoneuseispermitted.
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2Contraindications
Noneknown
3Warnings
3.1MedicalAdvice
ThemySugrLogbookisaregisteredmedicaldeviceandisusedtosupportthetreatmentofdiabetes,butcannotreplaceavisittoyourdoctor/diabetescareteam.Youstillrequireprofessionalandregularreviewofyourlong-termbloodglucosevalues(HbA1c)andmustcontinuetoindependentlymanageyourbloodsugarlevels.
3.2RecommendedUpdates
ToensuresafeandoptimizedrunningofthemySugrapp,itisrecommendedthatyouinstallsoftwareupdatesassoonastheyareavailable.TheWebversionoftheappautomaticallyusesthelatestreleasedversion.
4KeyFeatures
4.1Summary
mySugrwantstomakeyourdailydiabetesmanagementeasierandoptimizeyouroveralldiabetestherapybutthisisonlypossibleifyoutakeanactiveandintenseroleinyourcare,specificallyaroundenteringinformationintotheapp.Inordertokeepyoumotivatedandinterested,we'veaddedsomefunelementsintothemySugrapp.It’simportanttoenterasmuchinformationaspossibleandtobecompletelyhonestwithyourself.Thisistheonlywaytobenefitfromrecordingyourinformation.Enteringfalseorcorrupteddatadoesnothelpyou.
mySugrkeyfeatures:
LightningquickdataentryPersonalizedloggingscreen Detailedanalysisofyourday Handyphotofunctions(multiplepicsperentry)ExcitingchallengesMultiplereportformats(PDF,CSV,Excel)Cleargraphs Practicalglucosereminders SocialsharingAppleHealthIntegrationSecuredatabackupFastmulti-devicesync Accu-ChekAviva/PerformaConnect/Guide/Instant/MobileIntegration BeurerGL50evoIntegration(Germany&ItalyOnly) AscensiaContourNextOneIntegration(whereavailable)
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4.2KeyFeatures
Quickandeasydataentry.
Smartsearch.
Neatandcleargraphs.
Handyphotofunction(multiplepicsperentry).
Excitingchallenges.
MultiplereportformatsPDF,CSV,Excel(PDFandExcelonlyinmySugrPro).
Smile-inducingfeedback.
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Practicalglucosereminders.
Socialsharingfunctions.
Fastmultidevicesync(mySugrPro).
5Gettingstarted
5.1Installation
iOS:OpentheAppStoreonyouriOSdeviceandsearchfor“mySugr”.Clickontheicontoseethedetails,thenpress“Get”andthen“Install”tostarttheinstallationprocess.YoumaybeaskedforyourAppStorepassword;onceentered,themySugrappwillbegintodownloadandinstall.
Android:OpenthePlayStoreonyourAndroiddeviceandsearchfor“mySugr”.Clickontheicontoseethedetails,thenpress“Install”tostarttheinstallationprocess.YouwillbeaskedtoacceptthedownloadconditionsbyGoogle.Afterthat,themySugrappwillbegintodownloadandinstall.
TousethemySugrappyouhavetocreateanaccount.Thisisnecessaryinordertoexportyourdatalater.
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5.2Home
ThetwomostcommonlyusedfeaturesaretheMagnifyingGlass,usedtosearchforentries(mySugrPro),andthePlusSign,usedtomakeanewentry.
Belowthegraphyou'llseestatisticsforthecurrentday:
AveragebloodglucoseBloodglucosedeviationHyposandhypers
Belowthisyoucanfindfieldswithinformationaboutunitsofinsulin,carbohydrates,andmore.Thesefieldsarearrangedaccordingtotheirorderonthenewentryscreen.
Underthegraphyoucanseetilesthatcontainthefollowinginformationforspecificdays:
bloodglucoseaveragebloodglucosedeviationnumberofhypersandhyposinsulinratiobolusormealtimeinsulintakenamountofcarbohydrateseatendurationofactivitypillsweightbloodpressure
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5.3Explanationofterms,iconsandcolors
1)TappingontheMagnifyingGlassicononyourdashboardallowsyoutosearchforentries,tags,locations,etc.
2)TappingonthePlusSignallowsyoutoaddanentry.
Thecolorsoftheelementsonthedashboard(3)andthemonster(2)activelyreacttoyourglucoselevelsofthecurrentday.Thecolorofthegraphadaptstothetimeofday(1).
Eachtaginthenewentryscreendescribesasituation,scenario,somecontext,amood,oranemotion.Thereisatextdescriptionofeachtagdirectlybeloweachicon.
ThecolorsusedinvariableareasofthemySugrappareasdescribedabove,basedontargetrangesprovidedbytheuserinthesettingsscreen.
Red:BloodglucosenotintargetrangeGreen:BloodglucoseintargetrangeOrange:Bloodglucoseisnotgreatbutok
Withintheappyouseeavarietyoftiles.Therearefivedifferentshapesrepresentingfivecategories.
1)Bloodglucose,weight,HbA1c,ketones 6
1)Bloodglucose,weight,HbA1c,ketones2)Insulin3)Pills4)Food5)Activity
5.4Profile
UsethesidemenutoaccessProfile&Settings.
Thisiswhereyoumaketheappyourown.mySugrneedstoknowsomedetailsaboutyourdiabetesmanagementinordertofunctionproperly.Anicefeatureisthatyouhaveallyourdiabetesrelatedinfoinoneplace!
Inthefirstsection,changeyourpersonaldetailsandbasictherapyinformation.Ifyouneedtochangeyouremailaddressinthefuture,thisiswhereithappens.Youcanalsochangeyourpasswordorlogout.Lastbutnotleast,youcangiveyourdiabetesmonsteraname.Goahead,becreative!
Usethe"Membership"sectiontoupgradefromtheBasictopaidmembershipswithmorefeatures.Afterupgrading,thisiswhereyoumanageyourmembership.
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The"Checkingbloodsugar"screenletsyouspecifyhowyoumeasure.Youcanselectyourmeterorsensor.Ifyoucan'tfindyourspecificdevice,justleaveitblankfornow–butpleaseletusknowsowecanaddittothelist.
Usethe"Insulintherapy"screentoconfigureeverythingrelatedtomeds.Ifyoutakeanyoralmedications(pills),youcanenterthenamesofthemheresotheyareavailabletoselectwhencreatinganewentry.Ifyouuseaninsulinpump,youcanenteryourbasalrates.Thetotalbasalinsulinforthe24-hourperiodisshownintheupperrighthandcorner.Thebasalrateisvisibleinthegraph,althoughyoucanhideitifyouwant.
Onthe"Food"screenyou’llfindeverythingrelatedtocarbs.Changeyourcarbsunittofityourwayofcounting.Ifyouwant,youcansetabodyweightgoal.Whenyoulogbodyweightlater,theappwillcolorvaluesappropriatelytoremindyouofyourgoals.
Onthe"Othersettings"screen,fliptheappropriateswitchestodecideifyouwantmonstersoundsonoroff,andifyouwanttoreceiveaweeklyemailreportand/ornewsletter.
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6Entries
6.1Addanentry
OpenthemySugrapp.
Tapontheplussign.
Changedate,timeandlocationifneeded.
Takeapictureofyourfood.
Enterbloodglucose,carbs,nutrition,insulindetails,pills,activity,weight,HbA1c,ketonesandnotes.
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Selecttags.
Tapontheremindericontogetremindermenu.Movetheslidertothedesiredtime.
Saveentry.
Youdidit!
6.2Editanentry
Tapontheentryyou‘dliketoeditorslidetotherightandclickedit.
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Editentry.
Tapthegreenchecktosavethechangesortapthe"x“tocancelandgoback.
6.3Deleteanentry
Tapontheentryyouwouldliketodeleteorswipetotherighttodeletetheentry.
Deleteentry.
6.4Searchanentry
Taponthemagnifyingglass.
Usefiltertoretreiveappropriatesearchresults.
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6.5Homescreen:"Mytrend"
Scrollupanddownonyourentriesortapanddragthegraphleftandrighttonavigate.
Addorsearchentriesbytappingtheappropriateicon.
7Earnpoints
Yougetpointsforeachactionyoutaketocareforyourself,andthegoalistofillthebarwithpointseachandeveryday.
HowmanypointsdoIget?
1Point:Tags,morepics,pills,notes,mealtags2Points:bloodglucose,mealentry,location,bolus(pump)/insulinshortacting(pen/syringe),descriptionofmeal,tempbasal(pump)/insulinlongacting(pen/syringe),bloodpressure,weight,ketones3Points:firstpic,activity,activitydescription,HbA1c
Get50pointsperdayandtameyourmonster!
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8EstimatedHbA1c
ThetoprightofthegraphdisplaysyourestimatedHbA1c–assumingyou’veloggedenoughbloodglucosevalues(moreonthat,next).Note:thisvalueisonlyanestimateandisbasedonyourloggedbloodglucoselevels.Thisresultcandeviatefromlaboratoryresults.
HbA1c-what'sbehindthisimportanttest
InordertocalculateanestimatedHbA1c,themySugrappneedsanaverageof3bloodglucosevaluesperdayforaminimumperiodof7days.Entermorevaluesforamoreaccurateestimate.
Themaximumcalculationperiodis90days.
9Coaching
YoucanfindCoachinginthesidemenu(incountrieswherethisserviceisavailable).
Taptocollapseorexpandmessages.Youcanviewandsend 13
Taptocollapseorexpandmessages.Youcanviewandsendmessageshere.
Badgesindicateunreadmessages.
10Challenges
Challengesarefoundviathesidemenu.
Challengesareusuallyorientedtowardsachievinggoalsrelatedtobetteroverallhealthordiabetesmanagement,suchascheckingyourbloodsugarmoreoftenorgettingmoreexercise.
11Importdata
11.1Hardware
Pleasebesurethatyourmeterisproperlyconnectedtoyoursmartphone.GototheBluetoothsettingsonyoursmartphone,turnonyourmeter,andwaituntilthetwodeviceshaveconnected.IfyouareusingtheBeurerGL50EvopleasegointothemetermemorytoactivateBluetooth.
Select"Connections"fromthemenu. 14
Select"Connections"fromthemenu.
Selectyourdevicefromthelist.
Click"Enable"andfollowtheinstructionsdisplayedinthemySugrapp.
Followingthesuccessfulactivationofyourmeter,yourbloodglucosevaluesareautomaticallysynchronizedwiththemySugrapp.ThissynchronizationhappenseverytimeyouconnectthedevicetoyoursmartphonewiththemySugrappopen.
ATTENTION:Thebloodglucoseunitsofmeasurement(mg/dLormmol/L)mustbeidenticalinthebloodglucosemeterandinthesettingsofthemySugrappotherwisedatasynchronizationisnotpossible.IfthesettingsdonotmatchtheymustbeadjustedinthemySugrapptoperformdatasynchronizationfromthedevice.
Whenduplicatesaredetected(forexample,areadinginthemetermemorythatwasalsomanuallyenteredintothemySugrapp)theyareautomaticallymerged.
Extremelyhighorlowvaluesaremarkedassuch:Valuesbelow20mg/dLaredisplayedasLo,valuesabove600mg/dLaredisplayedasHi.Thesamegoesfortheequivalentvaluesin
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mmol/L.
Afteralldatahasbeenimportedyoucanperformalivemeasurement.GotothehomescreeninthemySugrappandtheninsertateststripintoyourmeter.
Whenpromptedbyyourmeter,applyasampleofbloodtotheteststripandwaitfortheresult,justlikeyounormallywould.ThevalueistransferredintothemySugrappalongwiththecurrentdateandtime.Youcanalsoaddadditionalinformationtotheentryifdesired.
ATTENTION:BloodglucosevaluesimportedfromtheiBGStar/BGStarcannotbechangedordeleted!
11.1.1Pairmultiplemetersofthesametype
Select"Connections"fromthemenu.Selectyourdevicefromthelist.Click"Connectanothermeter"andfollowtheinstructionsdisplayedinthemySugrapp.
11.2ImportCGMData
11.2.1ImportCGMDataviaCSVorTXTintomySugr
Usingacomputer,logintoyourmySugraccountathello.mysugr.comandfind“Importer”inthesidemenu.Dragthe.csvfilefromyourCGMprogramintotheuploadarea.ThemySugrmonsterswillcrunchthedataandloaditintoyouraccount.Itshouldonlytakeamomentortwo.Onceit’scomplete,startthemySugrapponyoursmartphone.YourCGMdatawillappearinthegraphassoonasthesynchronizationisfinished.
11.2.2ImportCGMviaAppleHealth(iOSonly)
MakesurethatAppleHealthisenabledinthemySugrapp
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settingsandmakesurethatsharingforbloodglucoseisenabledintheAppleHealthsettings.OpenthemySugrappandtheCGMdatawillappearinthegraph.*NoteforDexcom:TheHealthappwilldisplaytheSharer’sglucoseinformationwithathree-hourdelay.Itwillnotdisplayrealtimeglucoseinformation.
11.2.3ImportofFreestyleLibredata(Androidonly)
Inthesidemenuyoufind"OtherDataSources".Thisgivesyoualistofpossiblesourcesofdatatofillyourapp.Choose"AbbottFreestyleLibre"andloginwithyourLibreViewuser-data.ConfirmthatyouwanttoshareyourdatawithmySugr.
11.2.4HideCGMData
DoubletaponthegraphtoopenanoverlaycontrolpanelwhereyoucanenableordisablevisibilityofCGMdatainyourgraph.
12Exportdata
Select“Reports”fromthesidemenu.
Changefileformatandperiodifneeded(mySugrPro)andtap“Export”.Onceonyourscreen,tapthebuttonintheupperright(lowerleftsinceiOS10)toaccesstheoptionsforsendingandsaving.
13AppleHealth/GoogleFit
YoucanactivateAppleHealthintheside-menuunder'Connections'.GoogleFitcanbeactivatedintheside-menu
WithAppleHealthyoucansharedatabetweenmySugrandotherhealthapps.
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14Analysis
Swipethedailyoverviewtothelefttogettoanalysismode.
You'llgettotheoverviewofthelast7days.Swipetotheleftagainandenterthe14-dayoverview.
Thedotsshowyouwhereyouareintime.Swipeleftagainandyou'llgettoyourmonthlyoverview.Here,you'llevenbeabletoseeyourquarterlyoverview!
Scrolldowntoseethegraphsdisplayingpastdata!
Theblueareashowsyouraveragenumberofdailylogs,yourtotalnumberoflogsandhowmanypointsyou'vealreadycollected.
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15Deinstallation
15.1DeinstallationiOS
TapandholdthemySugrappiconuntilitstartstoshake.Tapthesmall"x"thatappearsintheuppercorner.Amessagewillappearaskingyoutoconfirmthedeinstallation(bypressing"Delete")orcancel(bypressing"Cancel").
15.2DeinstallationAndroid
IntheSettingsofyourAndroidphonelookforApps,findthemySugrappinthelistandtap"Uninstall."That'sit!
16DataSecurity
Yourdataissafewithus-thisisveryimportanttous(we’reusersofmySugrtoo).ThemySugrLogbookisaregisteredmedicaldevice(MedicalDevicesDirective93/42/EEC).Itiscertified,carriestheCEmarkandisregisteredwiththeFDA.Assuch,itisrequiredtomeetthehighestofdatasecurityandreliabilitystandards.
Formoreinformation,pleaserefertoourprivacynoticewithinourTermsandConditions.
17Support
17.1Troubleshooting
Wecareaboutyou.That’swhywehavepeoplewithdiabetestotakecareofyourquestions,worries,andconcerns.
Forquicktroubleshooting,visitourFAQspage
17.2Support
IfyouhavequestionsaboutmySugr,needhelpwiththeapp,
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orhavenoticedamistakeorproblem,[email protected].
Youcanalsocalluson:+1(855)337-7847(UStoll-free)+44800-011-9897(UKtoll-free)+43720884555(Austria)+4951187426938(Germany)
18Manufacturer
mySugrGmbHTrattnerhof1/5OGA-1010Vienna,Austria
Telephone:+1(855)337-7847(UStoll-free),+44800-011-9897(UKtoll-free),+43720884555(Austria)+4951187426938(Germany)
E-Mail:[email protected]
CEO:FrankWestermannManufacturerRegistrationNumber:FN376086vJurisdiction:CommercialCourtofVienna,AustriaUID-Nummer:ATU67061939
User'sManualVersion77(en),2019-04-24
19CountryInformation
19.1Australia
AustralianSponsor:RocheDiabetesCareAustraliaPtyLimitedLexingtonCorporate–BuildingE24-32LexingtonDrive,NorwestBellaVista,NSW2153
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