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my.stlcc.edu Live@edu Implementation, Launch & Future Integration. Richard Schumacher , Manager, Technology Initiatives Mark Doering , Manager, Systems and Programming St. Louis Community College www.stlcc.edu. About STLCC. - PowerPoint PPT Presentation
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Create a collaborative campus
my.stlcc.edu Live@edu Implementation, Launch & Future IntegrationRichard Schumacher, Manager, Technology InitiativesMark Doering, Manager, Systems and ProgrammingSt. Louis Community College www.stlcc.edu
Create a collaborative campus
About STLCC
Largest community college system in Missouri serving an area of about 700 square miles; created by area voters in 1962
League for Innovation institutionFour campuses, three education centersTransfer, career and developmental
programsNon-credit continuing education coursesVarious workforce development initiatives
Create a collaborative campus
Numbers (FY07)
25,000 credit students each semester40,000 non-credit each year31,000 workforce development
students90 credit programs57 workforce development programs1,800 faculty (420 FT)3,500 employees
Create a collaborative campus
STLCC Infrastructure
SunGardHE Banner ERP systemSingle forest, single domain Active DirectoryAll administrative, and most student/library
workstations are running Windows XP – 8,000+ desktops
All employees login through AD accountsAll employees have Exchange mailboxes
(@stlcc.edu)Growing use of Blackboard (Enterprise 7.3.216.12)Goal is to eventually authenticate all students
through individual AD accounts
Create a collaborative campus
Student E-mail Issues
Students· Many do not have an e-mail account· Many do not update their Banner (student ERP)
information when they change e-mail accounts· Want .edu e-mail address
Faculty and Community Relations· Want a standard, reliable student e-mail address
Administration· STLCC OneCard ID requires an e-mail account· College wants a way to build an ongoing
relationship with, and a means to contact, alumni
Create a collaborative campus
Technology ConsiderationsLimited IT server support staffingLimited capital for student e-mail / data storageBanner is the trusted source for all student infoAlready have Exchange infrastructure in place,
sized only for employee accounts (200MB/1GB)Already have district-wide AD authentication in
place, DCs were sized for multiple years of student accounts
Already plan to use Microsoft ILM (MIIS) for student AD account provisioning
Limited help desk support staffing
Create a collaborative campus
Student E-mail Decisions
Accounts are for current, registered, credit students
Accounts are created when students registerAccount ID created by Banner (3rd Party ID)Windows Live account displayed in Banner
Self-Service (along with other e-mail addresses)Accounts are marked as “Alumni” when student
has not registered for three (Fall or Spring) terms
Accounts will be optional (personal use) at first, becoming the official e-mail address for Fall 2008
Students may forward e-mail
Create a collaborative campus
Other E-mail Decisions
All Windows Live individual accounts will use the @my.stlcc.edu domain name
Windows Live accounts will also be provisioned for all faculty and employees
Employee accounts would be part of the disaster recovery plan – used for communication in the event of the loss of our primary data center and Exchange system
The official employee e-mail address will remain the College hosted Exchange server one – @stlcc.edu
Create a collaborative campus
Data Processing Plan
Banner process runs in batch after COBCreate 3rd Party ID in Banner· This becomes the AD samAccountName· This becomes the Windows Live account prefix
Create Windows Live address in BannerImport Banner information into Microsoft
ILMILM provisions AD account and imports
changes to metaverseILM provisions Windows Live account
Create a collaborative campus
Initial Startup PreparationsAdd PIDM (Banner unique record identifier) to
existing employee AD accountsVerify AD PIDM entry and display name against
Banner student and employee records, make corrections
Load Banner 3rd Party ID with existing AD samAccountName, matched up by PIDM
Have Banner generate 3rd Party IDs for all other person records
Add MX record for @my.stlcc.edu
Create a collaborative campus
Processing Implementation
Identity Lifecycle Manager
Active Directory Exchange
MA MA
MA
Metaverse
CSV File
Extract Data
Banner
Create a collaborative campus
Identity Management
CSV•Object=Person•Display Name•Name•Given Name•Initials•CN•samAccountName •PIDM•Birthdate•Student ID •Status Indicator
Metaverse•Object=Person•Display Name•Name•Given Name•Initials•CN•UIDWindows Live ID•PIDM•Birthdate•“A” numberTempPassword•Status Indicator
Active Directory
•Object=User•Display Name•Name•Given Name•Initials•CN•samAccountName •ExtAttribute PIDM•ExtAttribute BD•ExtAttribute AID •ExtAttribute Status
Windows Live
•Object=PassportUser• • • • • • SignInName• •Birthdate• TempPassword•OfferID
Create a collaborative campus
Project Status
Provisioning student AD and Windows Live accounts since January 12, 2008 – the initial run processed 26,089 student accounts
Existing employee AD records were updated to allow Windows Live provisioning
Daily batch updates of deltasAs of last week, over 47,200 Windows Live
accounts have been provisioned
Student overview and help information is at http://www.stlcc.edu/studentemail
Create a collaborative campus
Promotion and Marketing
Website with:· Overview· Getting Started· FAQs· Documentation
Signs and PostersFlyersAds in printed scheduleFaculty communications
and training sessions
Create a collaborative campus
Overview
Create a collaborative campus
Getting Started
Create a collaborative campus
Printable Getting Started
Create a collaborative campus
FAQs
Create a collaborative campus
Awareness and Promotion
Create a collaborative campus
Challenges
Getting the word out to the studentsStudents finding @my.stlcc.edu address in
BannerGetting the word out to employees / faculty“Overwhelming” vs. “not enough” contentFaculty training options· Individual face-to-face· Live (service week)· Webinar / On-Demand· Campus Training Coordinators for E-mail
Control on use of e-mail addresses
Create a collaborative campus
Future Plans
The @my.stlcc.edu e-mail account will be the official communications channel with students starting with the Fall 2008 semester
Sungard Banner UDC will provide student and employee updates to ILM in near real-time
ILM will provision Active Directory and Windows Live accounts in near real-time from the Banner UDC data stream
Banner / Blackboard will be LDAP enabled for AD authentication
ILM “2” provides self-service password reset capabilityfor AD and Windows Live accounts
Create a collaborative campus
Account Lifecycle Management
CreateProvision user (prospect/student/alumni/employee)Provision credentialsProvision resources
Policy authoring Policy enforcementApprovals and notificationsAudit trails
Policy Management
Deprovision identitiesRevoke credentialsDeprovision resources
Retire User Role changesPassword resetResource requests
Update
Create a collaborative campus
Self-Service Password Reset
Create a collaborative campus
Future Integration
Identity Lifecycle
Manager “2”
Exchange
ILM Web
ServiceMA
MA
Metaverse
Luminus Data Integration Technology
SunGardHEUDC
Adapter e-Learning
Bb Web Service
Active Directory
Blackboard
Authentication
Authentication
Banner
Unified DigitalCampus (UDC)Identity andProvisioning
SunGardHEILM Adapter
Create a collaborative campus
Lessons Learned
Communications, communications, communications
With ILM, it was just as easy to simultaneously provision AD and Windows Live accounts as it would be to just do Windows Live
Determine one source point for account information
No hyphens (-) or apostrophes (‘) in Windows Liveuser names / AD samAccountNames
Multiple support groups at Microsoft
Create a collaborative campus
Questions?Mark Doering (Banner / Blackboard)
[email protected] 314-539-5078
Richard Schumacher (ILM / Live@edu)[email protected] 314-539-5351