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A vision for Governance, Alignment, Effectiveness, Efficiency
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{
1(c) 2012 Michael P. Meier
It All Means Something
A Vision for Governance and [Data] Management
7/31/2012
2(c) 2012 Michael P. Meier
Machines (as we think of them) are all systems of machines.
7/31/2012
3(c) 2012 Michael P. Meier
We like to think of our organization as a well-oiled machine. Clear, straight lines of communication.
When we begin to investigate we find something much different and often disconcerting.
People need to get things done. They are very creative about the processes. “The process” often differs little from that used by the very first person in the job. “That’s the way we do it!”
Responsibility for Process often lies with those who perform it. Accountability is for delivery (count, rate) performance.
7/31/2012
{
4(c) 2012 Michael P. Meier
Special• Because it’s yours
Typical• Because most are (that’s
what typical means)• Because it’s made up of
people who are typical (if not individually then as a group)
In need of [Process] leadership• Some machines work
flawlessly from the vision of a single person.
• Larger, more complex machines require a single vision shared by a cadre of leaders.
Your Organization is
• In a well-oiled machine (or high-performance organization) ALL processes are aligned.
• Suboptimization is rooted
out• This is particularly needful
where data/information is concerned.
7/31/2012
5(c) 2012 Michael P. Meier
It is natural As Entropy
It is endemic with cultural groups My team Our unit [department, division…]
It can only be identified and destroyed By creation of community Diverse, cross-functional membership
A Word (or two) About Suboptimization
7/31/2012
{ {
6(c) 2012 Michael P. Meier
Increase
Efficiency Consistency Complexity Volume (of information) Employee satisfaction
Decrease
Adaptability Responsiveness Security Task time Employee satisfaction
Computers7/31/2012
7(c) 2012 Michael P. Meier
The Bottom Line
Choose Suboptimized
(inefficient) Undocumented Inconsistent Unreliable
Or Globally optimized Well-understood Credible Repeatable (consistent) Aligned vertically and
horizontally
7/31/2012
{
8(c) 2012 Michael P. Meier
I want to help you to get your components working together, aligned and efficient.
Michael Meier Data Managementwww.michaelmeierdata.com
7/31/2012