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SUMMARY
HIGHLIGHTS
ACCOMPLISHMENTS
EXPERIENCE
EDUCATION
SKILLS
MELANIE ANDREWS65282 St. Joseph Road, Burr Oak, MI 49030 | C: 269.221.8944 | [email protected]
Dedicated and focused Assistant Manager who excels at prioritizing, completing multiple tasks simultaneouslyand following through to achieve project goals. Seeking a role of increased responsibility and authority.
QuickBooks expertExcel spreadsheetsMeticulous attention to detailSelf-directed
ResourcefulStrong interpersonal skillsUnderstands grammarProfessional and mature
Acted as the office's "go-to" person for challenging calls and as the primary mentor fornew employees.Reduced office expenses by finding smarter solutions for vendors, suppliers andservices.Researched and resolved billing problems that had been previously missed.
04/2006 to 05/2016 Assistant Manager / General Payroll / CSR/ DispatcherMr. Rooter of Southwest Michigan - Sturgis, M I
Maintained up-to-date and accurate files and records.Reviewed staff work and gave comprehensive and constructive feedback.Addressed questions and concerns from customers.Processed an average of 100 invoices per month and processed vendor invoicepayments.Accurately processed data, validation and transmission for weekly sales payrolls.Responded to employee inquiries regarding payroll and timekeeping.
03/2005 to 04/2006 Machine Operator / Quality ControlTrillium Staffing - Sturgis, M I
Ran machine for extrusion plastics, trim parts, ground "bad" parts, and clean shop duringdown time.Inspect various plastic injection molded parts from different dyes, run machines duringmachine operator breaks.
11/1999 to 03/2004 Machine / Line OperatorVulcan Industries - Sturgis, M I
Ran welding / cutting / bending metal tubing machinery.Measured instruments to verify compliance with precise specifications.Dismantled and inspected components and adjusted and repaired them as necessary.Spot welded parts.
1992 High School Diploma: General EducationSturgis High SchoolGeneral Education
2007 MedicalGlen Oaks Community College - Centreville, M I
Assistant Manager: Support of managerial duties. Includes training and supervisingemployees.Business Software: QuickBooks, QuickBooks Online, Microsoft Office, ServiceTitan andZWare
ADDITIONAL INFORMATION
Scheduling Service Calls: Sending plumbing technicians to service customers based ontechnician's and customer's needsGeneral Payroll: Creating paychecks for employees based on time, material andinvoiced amount. Includes salary, hourly, hourly plus commission and bonuses.
Manage propertyWork well on group projects and individual projectsLearn quickly