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www.SBCounty.gov
Registrar of Voters
My Candidacy Gateway
November 3, 2020 Presidential General Election
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www.SBCounty.govRegistrar of Voters
Contact Registrar of Voters
Candidate Filing Overview
What’s new to Candidate Filing
My Candidacy Gateway
Register for a New Account
Verify Your Email Address
Account Approval Process
Signing In to My Candidacy Gateway
Table of Contents
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www.SBCounty.govRegistrar of Voters
Apply for a Contest
Schedule an Appointment
Electronic Candidacy Documents
SIGNiX – Electronic Signing Tool
My Candidacy Gateway Tools
Message Portal
Application History
Account Management
Update your Cell (Mobile) Phone
Change your password
Additional Account Security
Table of Contents
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My Candidacy Gateway Tools (continued)
Account Management
Update your Cell (Mobile) Phone
Change your password
Additional Account Security
Help
Duplicate Registration Request
Trouble Logging In
Lost Recovery Codes
Table of Contents
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www.SBCounty.govRegistrar of Voters
Address
777 East Rialto Avenue, San Bernardino, CA 92415-0770
Phone
909-387-8300
Fax
909-387-2022
Contact Registrar of Voters
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
Candidate Filing Overview
In order to become a candidate for office, candidates must file various documents with the Registrar of Voters (ROV)
All candidates must file a Declaration of Candidacy in order to officially declare themselves a candidate
Candidates may request candidate filing documents beginning July 13, 2020 and must return the completed candidate filing documents by 5 p.m. on August 7, 2020.
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Candidates may request and file their candidacy documents both online and in-person
Appointment required
Schedule your appointment online
Online candidate filing requires you
to electronically sign candidate filing documents
to attend a video conference call (via WebEx) so that the oath may be administered for the Declaration of Candidacy
Alternatively, you may have the Declaration of Candidacy notarized and delivered to the office by the candidate filing deadline
Candidate Filing Overview
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
Online Candidate Filing
My Candidacy Gateway
Use with Chrome browser
SIGNiX
Electronic signature website used to e-sign your candidacy documents
Webex
Video conference tool used to administer the oath to candidates for the Declaration of Candidacy
What’s new to Candidate Filing
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
First time user
Navigate to the My Candidacy Gateway
Located at www.SBCountyElections.com
My Candidacy Gateway
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First time user
Click Register for a New Account
Returning user
Sign in by entering your email and password
My Candidacy Gateway
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
First time uses must request a new account
New Account Request
Complete required fields
An email is required
A mobile phone is required
Password requirements
At least 14 characters
Must contain one uppercase, one lower case letter, and one number
Click Submit
Register for a New Account
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www.SBCounty.govRegistrar of Voters
You will receive a request confirmation in My Candidacy Gateway
Register for a New Account
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
An email will be sent to you to verify your email address
Email will come from ROV Communications
Click the Click herehyperlink to verify your email address
Verify Your Email Address
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After you verify your email, your account will not be active just yet
ROV staff will review the information you provided and either approve or reject your request
Verify Your Email Address
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
We will verify you have an active voter record in San Bernardino County
You will receive an email that your account has either been approved or rejected
Account Approval email
Active voter record in San Bernardino County
Account Rejection email
Candidate does not live in San Bernardino County
Account Approval Process
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Account Approval Email
Click the link in the email to be redirected to the My Candidacy Gateway Sign-in screen
Account Approval Process
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Account Rejection
If your account request is rejected, you will receive an email notice
Additionally, ROV staff will contact you to discuss next steps
Account Approval Process
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
Enter your email address and password
Click Sign In
Signing In to My Candidacy Gateway
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You will be taken to the My Candidacy Gateway page
Explanation of My Candidacy Gateway
Click Start
Signing In to My Candidacy Gateway
Back to Table of Contents
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Select the Contest you want to obtain documents for using the dropdown menu
Be sure to select the correct division or area if applicable
Click Next
Apply for a Contest
Note – You may exit My Candidacy Gateway anytime during the process and your progress will be saved
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Residence Address Review
Verify your address
Click Edit to update your address if it is not correct
Apply for a Contest
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Qualifications for Office
Review the qualifications for office
Apply for a Contest
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Qualifications for Office
If you meet the qualifications for office, select Yes and click Next
If you do not meet the qualifications, select No and click Next
Selecting No will prevent staff from issuing your documents. You must meet the qualifications at the time your candidacy documents are issued.
Apply for a Contest
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www.SBCounty.govRegistrar of Voters
Name on Ballot
Review how your name will appear on the ballot
If your name is correct, click Next
If your name is not correct, edit your name in the name fields and click Next
Apply for a Contest
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Contact Information
Review and add/edit your contact information
Check Publish option next to any contact information you would like published on the website
Click Next
Apply for a Contest
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Mailing Address
Review and add/edit your mailing address information
If you want your mailing address published on the website, check Publish
If you do not want your mailing address, do not check Publish
Click Next
Apply for a Contest
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Social Media
Add a website or any social media you would like us to know about
Click “Add” to list multiple social accounts
Check Publish option next to any contact information you would like published on the website
Click Next
Apply for a Contest
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Authorized Representative
Optional Information
Click Add Representative to add an authorized representative
Apply for a Contest
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www.SBCounty.govRegistrar of Voters
Authorized Representative
Select the Level of Authorization
Authorized Representative for All Matters
Authorized Representative for Negotiating Ballot Designations
Authorized Representative for Negotiating Candidate Statement
Authorized Representative for Picking/Dropping off Documents
Apply for a Contest
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www.SBCounty.govRegistrar of Voters
Enter the First and Last Name of each representative along with some form of contact information
Required
You may add multiple representatives by clicking Add More Representatives at the bottom of the page and selecting what authority you would like to give them
Authorized Representative for All Matters
Authorized Representative for Negotiating Ballot Designations
Authorized Representative for Negotiating Candidate Statement
Authorized Representative for Picking/Dropping off Documents
Note – please only add one person per category above
Apply for a Contest
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Incumbent Check
Review the information displayed on the screen
If the information on the screen is correct, click Next
If the information on the screen is not correct, click No and one of or Clerks will reach out to you
Apply for a Contest
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Request Optional Forms
Select whether or not you want a Ballot Designation or Candidate Statement so we know which process to go through to process your paperwork
If you do not make a selection, your response automatically defaults to No
Click Next
Apply for a Contest
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Candidacy Application Submission Confirmation
When you are done with your application and are ready to submit, click Continue
You may exit My Candidacy Gateway anytime during the process and your progress will be saved
Apply for a Contest
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Submission Completed
This page will appear after you have completed the application process
You will be prompted to schedule an appointment to complete the candidacy process
WebEx
In person
Apply for a Contest
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
Choose Appointment
Locate the date and click the time on the appointment calendar
Click Continue
Schedule an Appointment
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Your information
Enter your Name
Enter your Phone
Enter your Email
Click Complete Appointment
Schedule an Appointment
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Confirmation
Review your appointment information
Click Cancel to cancel your appointment request
Click Reschedule to change your appointment date/time
Schedule an Appointment
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Select the calendar option you would like your appointment sent to
Click Schedule another appointment to add additional appointments
Schedule an Appointment
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www.SBCounty.govRegistrar of Voters
You should immediately receive the following email
Note – if you don’t get the email, please check your spam or junk folders
Schedule an Appointment
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
You will receive an email with forms that have been issued to you
If you requested a Ballot Designation or Candidate Statement:
We will send the issued forms through SIGNiX for your review and sign off
You will need to make an appointment (WebEx or in person) to prepare your candidacy documents for filing
Electronic Candidate Documents
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If you did not request a Ballot Designation or Candidate Statement:
We will send the filed forms through SIGNiX for your review and sign off
You will need to make an appointment (WebEx or in person) to have the Oath administered to you
Electronic Candidate Documents
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
SIGNiX – Electronic Signing Tool
Click the link to view a video on the electronic signing tool, SIGNiX
https://www.youtube.com/watch?v=XHgK7-rfIy0
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Message Portal
Application History
Account Management
My Candidacy Gateway Tools
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
Compose New Message
Click the Submit Message button
Note - You can only send a message through the message portal if you have started the “Apply for a Contest” process
Message Portal
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Enter the Subject of your message in the Subject field
Enter your Message in the Message box
Click Submit
Message Portal
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The following screen will appear
This is your confirmation that your message has been sent
Message Portal
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If you need to add additional information
Click the blue reply bar
Add the additional information
Click Submit
Message Portal
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www.SBCounty.govRegistrar of Voters
To see all messages sent and received, click All Messages or Message Portal
Message Portal
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The number next to Message Portal indicates you have unread messages
Message Portal
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Your unread messages will be bold with a Status of Unread
Message Portal
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
Displays your submitted/new online applications and their statuses
Application History
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www.SBCounty.govRegistrar of Voters
Your application Status will display New when you have started an application, but have not submitted it yet
Application History
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Your application Status will display Submitted once you have submitted your application
Application History
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www.SBCounty.govRegistrar of Voters
Your application Status will display Accepted – In Progress when we start processing your application
You will not be able to make any changes to your application during this time
Application History
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Your application Status will display Awaiting Signatures once we send you your documents to sign
Application History
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Your application Status will display Need Additional Information if we are waiting on information from you to move forward with your request
Application History
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Your application Status will display Complete once all your documentation is processed and we have received all signed documents from you
Application History
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Your application Status will display Rejected if you are unable to run for the Contest you applied for
Application History
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www.SBCounty.govRegistrar of Voters
When we update the status of your submitted request for candidacy documents, you will receive an email with the status update
Application History
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The Application History will appear when you log back in
Application History
Back to Table of Contents
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Update your Cell (Mobile) Phone
Change your password
Additional Account Security
Account Management Tools
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
Profile
Update your Cell (Mobile) Phone
Update your Cell (Mobile) Phone
Back to Table of Contents
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Password
Change your password
Change your password
Back to Table of Contents
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Two-factor authentication
Optional
Added login security
Additional Account Security
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www.SBCounty.govRegistrar of Voters
Two-factor authentication
Setup authenticator app
Follow the instructions on the screen
Download Microsoft Authenticator on your mobile device
Scan the QR code
Enter the verification code in the Verification Code field
Additional Account Security
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Two-factor authentication
Download and open the app
Select your Notification option
Read the pop-up and click OK
Tap Scan QR code
Allow access to your camera
Scan the QR code
Additional Account Security
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Two-factor authentication
Enter the Verification Code in the Verification Code field
You will have 30 seconds to enter the code before another code automatically generates
Click Verify
Additional Account Security
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Two-factor authentication
You will be provided a list of Recovery Codes
Save the recovery codes in a place other than your mobile device
Additional Account Security
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Two-factor authentication
There are 2 recovery codes per line
Additional Account Security
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Two-factor authentication
A green bar will appear letting you know your authenticator has been verified
Additional Account Security
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Two-factor authentication
Logging in with your Two-factor authentication code
Enter your Email and Password then click Sign In
Open the Microsoft Authenticator app
Enter your Authenticator code and click Log in
Additional Account Security
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Two-factor authentication
Logging in without your Two-factor authentication code
Enter your Email and Password then click Sign In
Click log in with recovery code
Additional Account Security
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Two-factor authentication
Logging in without your Two-factor authentication code
Copy and paste one of the Recovery Codes from the list you saved when you set up this feature
Click Log in
Additional Account Security
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Two-factor authentication
Reset authenticator app
Use this feature if you lost your recovery codes
Click Reset authenticator key
Additional Account Security
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Two-factor authentication
Reset authenticator app
Additional Account Security
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Two-factor authentication
Open Microsoft Authenticator app
Tap the arrow next to your email address
Tap Remove account
Tap Continue on the pop-up
Tap Add account
Tap Continue on the pop-up
Tap Other (Google, Facebook, etc.)
Scan the QC Code
Additional Account Security
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Two-factor authentication
Enter the Verification Code in the Verification Code field
You will have 30 seconds to enter the code before another code automatically generates
Click Verify
Additional Account Security
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Two-factor authentication
A green bar will appear letting you know your authenticator has been verified
Additional Account Security
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Two-factor authentication
Disable
Click Disable 2FA
Additional Account Security
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Two-factor authentication
Disable
Click Disable 2FA
Additional Account Security
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Two-factor authentication
A green bar will appear that lets you know that this feature has been disabled
Additional Account Security
Back to Table of Contents
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This section will discuss the following:
Duplicate Accounts
Trouble Logging In
Forgot Password
Locked out
Lost Recovery Codes
Two-factor authentication
Help
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
If you are trying to register a new account with the same information, you will receive a Duplicate Registration Request message
If you need to reset your password, click “click here”
If you are having trouble setting up your account, contact the Registrar of Voters
Click Ok
Duplicate Registration Request
Back to Table of Contents
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Not Authorized
The following message will appear if you try to login and your account has not yet been approved
Trouble Logging In
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Forgot Password
If you are an existing user and you forgot your password, click Forgot Password?
Enter the email address you registered with
Click Submit
Trouble Logging In
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Forgot Password
A notification will appear telling you to check your email address to reset your password
Click Close
Trouble Logging In
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Forgot Password
You will receive a Reset Password email
Click on “click here” to reset your password
Trouble Logging In
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Forgot Password
Enter your new password on the Reset your password screen
Click Reset
Trouble Logging In
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Forgot Password
You will receive a reset password confirmation
Click on click here to log in.
Trouble Logging In
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Locked out
You will receive a Locked out notification
Email or call the office
(909) 387-8300
Trouble Logging In
Back to Table of Contents
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Two-Factor authentication
If you lost your recovery codes and still have access to the portal, you can reset them
Click Reset recovery codes
Lost Recovery Codes
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Two-Factor authentication
Click Generate Recovery Codes
Lost Recovery Codes
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Two-Factor authentication
A green bar will appear letting you know that you have generated new recovery codes
Copy, Paste and Save the Recovery Codes
Lost Recovery Codes
Back to Table of Contents
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www.SBCounty.govRegistrar of Voters
Thank you
