New for Sept 2020

Table of Contents Page

How to add a new learner onto the MLA 2

How to book a colleague onto a course 6

How to find a course on the MLA 9

How to edit a user’s profile 10

Training Plan Management 15

In-Store training management 24

How to run a Master Report 32

How to run a Compliance Report 34

Overall Compliance Rate 36

1 of 381 | P a g e

Step 1

Log onto the Musgrave Learning Academy through the below link:

https://musgrave.learnskills.ie/login/index.php

You will require a Username and Password at this point to Log In

If you have forgotten your Username/Password, please click on the below link

An email will be sent to your email address, with instructions how to access again.

After login, it will default to the home page

2 of 382 | P a g e

Section 1

How to add a new user on the Musgrave Learning Academy

Step 2

Click on Admin Dashboard

Step 3

Click on User Management

3 of 383 | P a g e

Step 4

Click on Add User

Step 5

Add in the new user details. Fill in the relevant fields (full name, email address, job title)

(Please note: after inserting the email address, locate cursor on the username and username will pop in automatically) *Personal email address is required

4 of 384 | P a g e

Press Submit User once you have all of their details complete.

The learner is now set up on the Musgrave Learning Academy and you can see all of your team under List User

5 of 385 | P a g e

Step 1

Click on Admin Dashboard

Step 1

Click on Course Booking & Enrollment

Step 2

Click on All Courses

IMPORTANT:

In the All Courses screen, you will now be able to select online e-learning courses, face-to- face training or in-store training. All options are displayed in this screen.

Step 3

Select the course that you would like the learner to be booked onto by ticking the box beside the course title and then click on next section.

6 of 386 | P a g e

Section 2

How to book a colleague onto a Musgrave course

Step 5

Select the learner or learners who you want to enrol on this course by ticking the box next to their name and then click on book.

Step 6

You can then choose to send the learner an email notification of the upcoming course or not by ticking the box in the pop up window and click on submit.

7 of 387 | P a g e

Step 7

Confirmation of the booking and enrollement:

8 of 388 | P a g e

Step 1

Click on Find a Course

Step 2

Select the face-to-face courses or the e-learning courses or the course calendar as applicable to your Brand.

9 of 389 | P a g e

Section 3

How to find a Musgrave course

10 of 3810 | P a g e

Step 1

Click on Admin Dashboard

Step 2

Click on User Management

Step 3

Click on the pencil icon to edit the relevant learner’s profile.

11 of 3811 | P a g e

Section 4

Edit a users profile

Step 4

Edit the details as required and select submit user.

Please note: if a user’s email address is changing, please ensure you also update their username with the new email address.

Other options in the User Management Screen include how to delete a profile & how to suspend a profile

12 of 3812 | P a g e

How to delete a profile

Step 1

Click on the x icon to delete a profile (this option is only used if a learner was set up by mistake, in most cases we use the suspend function to deactivate learners but keep their training records in the system).

Step 2

You will get a pop up box asking you if you want to continue to delete the profile or if you should instead suspend the user.

Step 3

Once you click on delete, the user disappears from the user list on screen

13 of 3813 | P a g e

How to suspend a profile

Step 1

Click on the eye icon to suspend a profile and maintain all training records for that learner.

14 of 3814 | P a g e

Step 2

You will get a pop up box asking you if you want to continue to suspend the profile

Step 3

Once you click on suspend the profile changes and you can see that they are now suspended on the user list.

15 of 3815 | P a g e

Adding a colleague to an Induction training plan will make is easier for you to have a consistent approach to inducting new staff in your store.

Step 1 - Select “Course Booking & Enrollement “ tab

Step 2 – Select Training Plan

Step 3 – Select relevant induction plan and press next section

16 of 3816 | P a g e

A) Adding a colleague to an Induction Training Plan

Section 5

Training Plan Management

17 of 3817 | P a g e

Step 4 – Select next section or amend plan if applicable by adding additional courses.

18 of 3818 | P a g e

Step 5 – Tick learner and press book

Step 6 – Press Submit and tick relevant box if you do not wish to send emails

Step 7 – Check all booking and enrolments via the Master Report

19 of 38

19 | P a g e

Please ensure you update the training plan on a weekly basis to ensure all in-store training in marked as complete. The report will automatically update any completed eLearning courses.

Step 1 – Select Report Management

Step 2 - Select Training Plan Reports

Step 3 - Click the title of the training plan that you would like to report on and press filter

Step 4 – Filter on relevant field, i.e. employee, course type etc

The Report will highlight:1) The learners that are enrolled onto the training plan

20 of 3820 | P a g e

B) Update Training Plan Reporting

2) The status of each of the modules

All eLearning courses will automatically be marked as completed once the learner has 100% completed the course.

Once the learner has completed the In-store training module on the training plan, the MLA administrator in store will up- date the training plans on the MLA.

21 of 3821 | P a g e

Step 4 – Select the in-store training you wish to mark as complete

After a module has been completed click on the “x”

Once the “x” is selected for the learner the option to select the course completion date will appear, select relevant date & select “Mark as complete”

Step 5 – The selected in-store course will be marked as completed with a

22 of 3822 | P a g e

On line course symbol =

23 of 3823 | P a g e

In-store course symbol =

NB – online courses will automatically be marked as complete when the learner completes the course and passed the quiz assigned to the eLearning course. Best practice is to mark the in-store courses as complete the week training takes place to ensure reports are up to date & accurate.

24 of 3824 | P a g e

This feature makes it easy for you to invite your people to in-store training events and record this training.

Step 1

Select Add in-store Training icon from the Admin Dashboard

Step 2 – Select Add a course

25 of 3825 | P a g e

A) Adding in-store training courses to the MLA

Section 6

In Store Training

Step 3 – Select course name from drop down menu or type in a new course name by selecting “Customise course name”

26 of 3826 | P a g e

Step 4 - Add your in-store training course details. At this stage do not enter location, duration, dates or time. You only add the Master course once. In the next section we will show you how to add dates, venues and times to courses under this course heading

Step 3 - If your course has a renewal date e.g. manual handling should be refreshed every two years. Select renewal period and compliance renewal identifier

Step 4 – Press save

27 of 3827 | P a g e

Step 1 – Select the calendar icon on the Master course you have just added to the MLA

Step 2 – Populate fields and press “Add New”

Step 3 – Your course is n ow visible on screen, ensure the status is “Enabled”

28 of 3828 | P a g e

B) Adding additional dates & locations to your in-store training course

Step 1 – Select all courses from the course booking & enrollement tab

Step 2 – Type in-store in the search field to view all instore courses.

Step 3 – Select Date & location & then select “next Section”

Step 4 – Select learner and book

29 of 3829 | P a g e

C) Add a colleague to an in-store training course

Step 5 – Choose preference or just click submit

30 of 3830 | P a g e

When a learner has completed the in-store training, the store MLA administrator will update the in-store enrolments tab

Step 1 – Select Master Report from the admin dashboard

Step 2 – Enter employees name and select filter

31 of 3831 | P a g e

D) Updating in-store enrollments once the learner has completed the in-store training

Step 3 – select relevant course by clicking on tick. Select date and “Mark as Completed”

Step 4 - If the course is cancelled select the middle icon below and enter reason for course cancellation. If colleague was enrolled on course in error, select the bin icon.

32 of 3832 | P a g e

Step 1 – Select Report Management on the Admin Dashboard

Step 2 – Select Master Report

Step 3 – Filter on relevant fields i.e. Course, completion year, name etc. and press filter. If you want all data just press “all records” button

33 of 3833 | P a g e

Section 7

How to run a Master Report

Step 4 – Select Manage Columns to turn column fields on and off to gather the data you require for your report.

Step 5 – Now you can mark in-store courses completed on this report by selecting the tick next to the colleague’s name and selecting the date they completed the training.

34 of 3834 | P a g e

Step 1 – Select Compliance Reports from Report Management page

Step 2 – If you wish to report on a colleague, type their first name & surname into the relevant fields

35 of 3835 | P a g e

Section 8

How to run a Compliance Report

Step 3 – Select Manage Columns to add/delete columns on your report

Step 4 – Press the download arrow to download and save report to an excel file

36 of 3836 | P a g e

Step 1 – Select overall Compliance Rate icon from the Report Management page

Step 2 - Select red or green area on each course to view who needs refresher training/who are compliant

For further support on using the MLA email learning1@musgrave.ie

37 of 3837 | P a g e

Section 9

How to run an Overall Compliance Report