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SilverTouch Technologies Limited © copyright 1992-2012 all rights reserved. Property of SilverTouch Technologies Ltd. Case Study Client Overview About Client: Two companies having over 10 years of experience in liquor industry wanted to develop a multi-store ecommerce site supplying high quality drinks at the doorstep. One of the company specializes in supplying hard to find drinks at the cheapest prices with products to home customer (B2C) being shipped to domestic address, where other sell a selection of specific drinks brands delivered to Retail customers (B2B) and focus on selling specific products for which they have UK distribution rights. Requirement Overview: Two companies require an eCommerce site in order to extend their current selling channels to encompass and facilitate online sales. Since the existing business model of both the companies together involves two sales channels (B2B and B2C), they require a multi- store implementation allowing sales via each of the respective channels. Each site will be required to run via unique domains to allow the channel segregation to be evident. Both sites must have the ability to handle International currencies (UK Sterling, US Dollar and Euro) and the ability to calculate the local Duty rates based on the geographical location of the customer. Both sites must also facilitate multilingual support. Proposed Solution: The client has identified Magento as their solution. SilverTouch, as the development company, will develop the website based on their requirements which are in lieu with the Open Source codebase with certain customizations as required. ® Multi Store e-Commerce Web Solution For UK Based Leading Liquor Company [FOOD & BEVERAGE – ECOMMERCE WEBSITE – MAGENTO MULTI-SITE]

Multi Store e-Commerce Web Solution For UK Based Leading

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Si lverTouch Techno log ies L imi ted © copyr ight 1992-2012 a l l r igh ts reser ved. Proper ty o f S i l verTouch Techno log ies L td .

Case Study

Cl ient Over v iew

About C l ien t : Two compan ies hav i ng ove r 10 yea r s

o f expe r i ence i n l i quo r i ndus t r y wan ted to deve lop

a mu l t i - s to re ecommerce s i t e supp l y i ng h igh

qua l i t y d r i nks a t t he doo rs tep. One o f t he company

spec i a l i zes i n supp l y i ng ha rd to f i nd d r i nks a t t he

cheapes t p r i ces w i t h p roduc t s to home cus tomer

(B2C) be ing sh ipped to domes t i c add ress, whe re

o the r se l l a se l ec t i on o f spec i f i c d r i nks b rands

de l i ve red to Re ta i l cus tomers (B2B) and focus on

se l l i ng spec i f i c p roduc t s fo r wh i ch t hey have UK

d i s t r i bu t i on r i gh t s.

Requi rement Over v iew: Two compan ies requ i r e

an eCommerce s i t e i n o rde r t o ex tend the i r cu r ren t

se l l i ng channe l s t o encompass and f ac i l i t a t e

on l i ne sa l es. S ince t he ex i s t i ng bus i ness mode l o f

bo th t he compan ies toge the r i n vo l ves two sa l es

channe l s (B2B and B2C) , t hey requ i r e a mu l t i -

s to re imp lemen ta t i on a l l ow ing sa l es v i a each o f

t he respec t i ve channe l s. Each s i t e w i l l be requ i r ed

to run v i a un ique doma ins to a l l ow the channe l

seg rega t i on to be ev iden t .

Bo th s i t e s mus t have t he ab i l i t y t o hand le

I n te r na t i ona l cu r renc ies (UK S te r l i ng, US Do l l a r

and Eu ro ) and the ab i l i t y t o ca l cu l a te t he l oca l

Du t y r a tes based on the geog raph i ca l l oca t i on

o f t he cus tomer. Bo th s i t e s mus t a l so f ac i l i t a t e

mu l t i l i ngua l suppo r t .

Proposed So lu t ion : The c l i en t has i den t i f i ed

Magen to as t he i r so l u t i on . S i l ve rTouch , as t he

deve lopmen t company, w i l l deve lop t he webs i t e

based on the i r r equ i r emen ts wh ich a re i n l i eu

w i t h t he Open Sou rce codebase w i t h ce r t a i n

cus tom i za t i ons as requ i r ed .

®

Multi Store e-Commerce Web SolutionFor

UK Based Leading Liquor Company[FOOd & BeveRAge – eCOmmeRCe WeBSiTe – mAgenTO muLTi-S iTe]

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Multi Store e-Commerce Web Solution

Pro jec t descr ip t ion

Two s i t es we re deve loped (us i ng Magen to Mu l t i s to re f ea tu re w i t h s i ng le Back End admin ) f o r B2B and B2C fea tu res ove r

TWO phases o f t he p ro j ec t , keep ing i n m ind fo l l ow ing t a rge t aud ience

1. Consumer (B2C)

2 . Re ta i l (B2B)

3 . Who lesa l e (B2B)

Be low a re some modu les wh ich we re deve loped i n Magen to 1 .4 i n Commun i t y Ed i t i on . A l l f ea tu res and func t i ona l i t i e s o f

Magen to ve r s i on 1 .4 we re kep t i n t ac t and cus tom i zed as requ i r ed .

1. user management :

1 .1 . Fo r B2C / consumer s i t e, anyone may v i ew p roduc t s, p r i ces and desc r i p t i on and make a pu rchase t h rough the

webs i t e t h rough the use o f deb i t o r c red i t ca rd paymen t .

1 .2 . Fo r B2B / bus i ness s i t e, on l y REG ISTERED compan ies w i t h use r accoun t s w i l l have t he ab i l i t y t o v i ew p roduc t s,

p r i ces and desc r i p t i ons once l ogged i n to t he s i t e.

1 .3 . Fo r B2B use r s who have no t r eg i s t e red , o r l ogged o f t he s i t e, on l y t he p roduc t name and desc r i p t i ons shou ld

be shown.

2. Product management :

F i l t e r i ng o f p roduc t s i n ca tego r i es, Sea rch Resu l t s and Tags was done. Add ing f i l t e r s by Cus tom p roduc t a t t r i bu te was a

cus tom bu i l d .

3. Producer management :

P roduce r Managemen t was des i r ed f ea tu re whe re i n t he Use r w i l l be ab le to go d i r ec t l y t o t he p roduce r page.

4. Pr ic ing management :

The admin w i l l be ab le to se t t he p r i ce fo r each g roup based on each p roduc t

5. S tock management :

Sage L ine 500 was i n teg ra ted to t he Magen to back end so as t he s tocks f rom Sage L ine 500 i nven to r y f rom a l l l oca t i ons

and wa rehouse can be pu l l ed i n t he Magen to shop. The admin a l so has t he f ac i l i t y t o manua l l y ove r r i de t he s tock i nven to r y

as rece i ved f rom Sage L ine 500 i nven to r y.

6. Checkout Process :

6 .1 . He re p re- f i l l ed i n fo rma t i on o f t he use r ’s pos ta l add ress based on the pos t codes submi t t ed w i l l be d i sp l ayed

6 .2 . I n t e r na t i ona l i z a t i on Fac i l i t y was a l so p rov ided whe re a da tabase o f a l l coun t r y Pos tcode was ma in t a i ned .

6 .3 . Use r can reques t t o G i f t w rap t he p roduc t

6 .4 . B2C use r wh i l e mak ing a pu rchase can pos t spec i a l message a t t ime o f check ou t .

Benef i ts

1. I nd i v i dua l ac t i v i t y was cap tu red fo r each depa r tmen t t o g i ve p rope r managemen t o f i n fo rma t i on .

2 . The mu l t i s to re webs i t e fo r B2B and B2C were success fu l l y deve loped as pe r t he requ i r emen ts by t he c l i en t s.

3 . The webs i t e was deve loped wh ich w i l l have t he ac t i v i t i e s l i ke paymen t to t he sh ipp ing to t he domes t i c add resses.

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Multi Store e-Commerce Web Solution

7. Payment :

7 .1 . Use rs (B2B and B2C) mus t have t he ab i l i t y t o pay v i a one o f t he paymen t p rov ide r s enab led fo r use by t he Admin .

7 .2 . The fo l l ow ing paymen t me thods we re made ava i l ab l e :

7 .2 .1 . Goog le Check Ou t

7 .2 .2 . PayPa l

7 .2 .3 . SAGE Pay

8. Sh ipp ing :

The fou r sh ipp ing me thods mus t be i n teg ra ted to a l l ow fo r accu ra te p r i c i ng based on vo lume t r i c we igh t and geog raph i ca l

l oca t i on o f t he de l i ve r y add ress as

9. news Let ter management :

Admin mus t have t he ab i l i t y t o c rea te HTML based news le t t e r s. Rec ip i en t s mus t be g rouped to a l l ow spec i f i c news le t t e r s to

t a rge t any g i ven sa l es g roup.

10. Soc ia l S i te in tegra t ion / Bookmark ing (AdPROmO:R3)

Use rs have t he ab i l i t y t o soc i a l bookmark any P roduc t o r Ca tego r y w i t h a s imp le qu i ck easy c l i ck .

Object ives

Pro jec t Approach / Ac t iv i t ies

1. Deve lop a mu l t i -S to re s i t e f o r B2B and B2C t r ansac t i ons as pe r r equ i r emen ts o f c l i en t .

2 . Deve lop a s i t e wh i ch w i l l have Pu rchases wh ich can be made w i t h p roduc t s be ing sh ipped to domes t i c add resses.

3 . I nd i v i dua l ac t i v i t y o f each depa r tmen t i s cap tu red .

The P ro j ec t was d i v i ded i n to va r i ous phases to ach ieve t he bes t r esu l t s i n l e ss t ime w i t h op t ima l u t i l i z a t i on o f ava i l ab l e

f ea tu res, capab i l i t i e s and new enhancemen ts.

1. Phase i : Sys tem requ i r emen t S tudy documen t and re -es t ima t i on .

2. Phase i i : Ex tens ion Check ing fo r compa t i b i l i t y ( i n t e r na l and we l l a s w i t h Magen to v1 .4 )

3. Phase i i i : P repa ra t i on o f W i re f r ame o f t he en t i r e s i t e

4. Phase iv: Des ign ing

5. Phase v: Deve lopmen t & Des ign I n teg ra t i on

6. Phase v i : Tes t i ng

7. Phase v i i : Go L i ve

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Multi Store e-Commerce Web Solution

Techno logy

Techno logy Spec i f ica t ionsTechno logy & Framework magento Communi ty ed i t ion ver 1 .4

Languages PHP 5x Programming

da tabase my SQL 4x/5x Ser ver da tabase

Web Ser ver /Host ing P la t fo rm Apache 2x Ser ver

Opera t ing System Linux

Techno logy Spec i f ica t ionsTechno logy & Framework magento Communi ty ed i t ion ver 1 .4

da tabase mySQL 5x

Web Ser ver /Host ing P la t fo rm magento ready Ser ver

Languages PHP 5x Programming

Opera t ing System Linux

deve lopment P la t fo rm

deployment P la t fo rm

dura t ion

Resu l ts Ach ieved

1. P ro j ec t Ac tua l E f f o r t s : 1360 Man Hou rs

2 . P ro j ec t L i f e Cyc le : 82 Days

The App l i ca t i on i s dep loyed and i s l i ve. I t i s cu r ren t l y i n use.

Th i s s t a temen t o f wo rk i s p rop r i e t a r y o f S i l ve rTouch Techno log ies L td . and con ta i ns t r ade sec re t s and con f i den t i a l i n fo rma t i on wh ich i s so l e l y t he p rope r t y o f S i l ve rTouch Techno log ies L td . Th i s s t a temen t o f wo rk i s i n t ended fo r i n t e r na l use on l y. The re fo re, i t sha l l no t be used , rep roduced , cop ied , d i sc losed and t r ansm i t t ed , i n who le o r i n pa r t , w i t hou t t he exp ress consen t o f S i l ve rTouch Techno log ies L td .

INDIA • UK • USA • NETHERLANDS • AUSTRALIA • FRANCE • GERMANY

Deliver best products, software solutions and services, on time with quality, and as per customer expectations

About S i l verTouch

S i l ve rTouch , a company es tab l i shed i n 1992 i s w ide l y accep ted fo r i t s I T so l u t i ons w i t h a huge cus tomer base i n more t han

20 coun t r i e s ac ross t he wo r l d .

S i l ve rTouch i s ac t i ve l y engaged i n En te rp r i se so f twa re deve lopmen t , en te rp r i se con ten t managemen t , documen t managemen t

and IT consu l t i ng se r v i ces such as Bus iness p rocess op t im i za t i on , p rocess consu l t i ng, imp lemen ta t i on and cus tom i za t i on o f

ERP. S i l ve rTouch l eads b r i l l i an t l y i n new techn i ca l deve lopmen ts such as : Mob i l e App l i ca t i on deve lopmen t se r v i ces on iPhone,

iPad , B l ackbe r r y, And ro id , J2ME and W indows mob i l e p l a t f o rms. Even now, S i l ve rTouch he lps i t s g loba l c l i en t s fo r ma jo r

deve lopmen ts, dep loymen ts and managemen ts o f t he i r mob i l i t y so l u t i ons and en te rp r i se app l i ca t i on deve lopmen t p rog rams.

S i l ve rTouch has a l l i ance w i t h seve ra l i ndus t r y l eade rs such as M ic roso f t , App le, C i sco, IBM, O rac le, SAP, Java , De l l , VM wa re,

Syman tec, Son i c Wa l l wh i ch p rov ides a compe t i t i ve edge ove r o the r i ndus t r y pee rs and t a rge t s to unde rs t and and ca te r t o a l l

t ypes o f r equ i r emen ts t ha t conce r n ou r c l i en t s, t he reby, l ead ing to se r ve t hem p rec i se l y t o t he i r sa t i s f ac t i on .

Fo r more i n fo rma t i on , p l ease v i s i t www.s i l ve r touch .com o r ema i l i n fo@s i l ve r touch .com

© copyr ight 1992-2012 a l l r igh ts reser ved. Proper ty o f S i l verTouch Techno log ies L td .

multi Store e-Commerce Web Solution

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ind ia Headquar terS i lverTouch Techno log ies L imi ted2nd F loor, Saf f ron ,nr. Panchwat i C i rcle ,Ahmedabad-380 006.Phone : +91 - 79 - 2656 31 58E-ma i l : i n fo@si l ve r touch .comWeb : www.s i l ve r touch .com

uni ted K ingdomSi lverTouch Techno log ies uK L imi tedessex Techno logy & innova t ion Cent re ,un i t 7 , The gab les ,Ongar - Cm5 0gA,un i ted K ingdomPhone : +44 - (0 ) 127-736-4689E-ma i l : i n fo@si l ve r touch tech .co .ukWeb : www.s i l ve r touch tech .co .uk

nor th Amer icaSi lverTouch Techno log ies inC497 Route 27,ise l in , nJ 08830uni ted Sta tesPhone : +1 201 299 3529E-ma i l : i n fo@semaphore-so f tware .comWeb : www.semaphore-so f tware .com