Mujahid Islam Email:mujahid.dsi@gmail.com, Mobile: +91-8981587884

4 and half years of experience in Unix/Linux Systems Administration, Providing Technical Support to IT Infrastructure, Cloud Infrastructure.

1 year and 6 months of experience in Accenture as IT Operation Analyst providing technical and cloud support for the Air Liquide.

1 year and 6 months of experience in IBM India Private Ltd, supporting Ameriprise account as a core Linux Administrator.

Have 1 year 6 months of experience in The Sandur Iron Ores & Manganese Ltd. with core technical competence as Linux Administrator in IT Infrastructure Support.

Bachelor of Engineering in Information Science from Dayananda Sagar College of Engineering, Bangalore (2007-2011).

RHEL:- Deployment: Server build from scratch through VCAC (VMware cloud automation centre), and

AWS. Package Management: Patching through rpm and yum, Tivoli Endpoint Manager (TEM), RHN.

Downgrading packages/rollout through yum. File System Management: Disk/LUN partitioning, PV, VG, LV and file system creation or

deletion. Extending or reducing VGs, LVs and file systems. VG export and import. iSCSI. Disk quota configuration. Swap configuration, etc., Troubleshooting problems related to file systems, PV, VG and LV.

SAN LUN and DM Multipath: Online addition of LUNs and multipath configuration. Dismantling of file systems and online removal of LUNs from multipath and server control for decommissioning of LUNs. Boot LUN multipath configuration, etc.,

GRUB and initrd/initramfs: Rebuilding GRUB, initrd/iniramfs. Experience in working with rescue mode, emergency mode and single user mode to troubleshoot issues related to kernel panic, file systems or kernel parameter misconfigurations

Others: Bash scripting, Files and directories permissions ownerships, Access Control List (ACLs), extended attributes, SUID, SGID, sticky bits. Troubleshooting related to all kinds of issues.

Veritas Cluster / Veritas Volume Management VCS Installation and Management: VCS Installation, creation of Resource groups for high

availability of applications. Resource group addition, deletion, modification, online configuration, offline configuration, switching resource group to another node in the cluster, freezing resource group, troubleshooting problems related to cluster, etc.,

VXVM: Disk group creation, Volume creation, online extending and shrinking Disk groups and volume groups, etc.

Academic Qualification

Summary

Technical Skills

Cloud:- VMWARE:- VMware Virtualization : Creating VM clones from an existing VM, taking snapshots of VMs for VM backup and restoring the VM from snapshot, Vmotion of VMs to another ESX host, data store migration, Network configuration, Resource such as disk, cpu, RAM, etc, allocation.Amazon Web Service: Linux Server Deployment, taking and restoring the server from snapshots. Disk Management, Instance Management, as per requirement.Open Stack:- Horizon Web console Management, Linux Server Deployment, taking and restoring the server from snapshots. Disk Management, Instance Management, Flavour Creation, Image Creation, Security Group Management,

Solaris/AIX: Disk and File system Management, and provided L1, L2 Support.

Company: AccentureDesignation: IT Operation AnalystDuration: 22 September 2014 – till date Responsibilities:

Attend KT session to handle BAU work. Handling other day to day activities, such as housekeeping, login issues, performing Changes,

working on incidents and tasks raised by different teams. Responsible for each and every issue and escalation for Linux Servers. Providing support to the Client Public Cloud Infrastructure by provisioning the servers,

decommission of the server, Instance creation, Image Creation, Volume Creation, Snapshot creation and restore.

Working on the Cloud Web Portal ACP (Accenture Cloud Platform), and Horizon (Red Hat Open Stack), AWS (Amazon Web Services).

Troubleshoot the issue related to the Cloud Infrastructure like Provisioning, Decommissioning, snapshots and volume and Network related Issue.

Providing support to the Private Cloud servers using the VCAC and ACP, Vcenter. Trouble shoot the issue related to disk Management, File System, resource Management, network

related issue, Storage Migration, Vmotion. Work with Monitoring team, application team and Onsite Team to reduce the INC count. Troubleshoot the issue related the JFS, LVM, ZFS, NAS, SAN, VXVM. Work with various vendors to fix the issue related to Infrastructure. Co-ordinate with the Onsite client, application team, Business Team for various issues and activities. Represent the Change CAB and involved in Change Management Process. Providing the Technical as well as Management RCA for any issue.

Projects Role

Server Provisioning and Decommissioning

Focal for Server Provisioning and decommissioning in Public and Private Cloud.

Remote account transitioning Attended the KT for the account transitioning, and documentation.

Red hat OS Patching and Security Vulnerability

Focal for patching of the the Linux server in Public and Private Cloud and Removal of Security Vulnerability

ORT (Open Readiness Test )Focal for Passing the server for Operations and configure tools on the server.

Professional Experience

Company: IBM India Pvt Ltd.Designation: Senior Operations ProfessionalDuration: April 2013 –12 September 2014Responsibilities:

Involved in setting up Client’s DR Linux servers in an environment which has recently been migrated.

Responsible for managing Client infrastructure including incidents, changes, tasks, etc., Patching both manually and automated through TEM (Tivoli Endpoint Manager) and resolving issues

arising after patching. Troubleshooting and resolving issues related with boot LUN, such as, GRUB corrupt issues, server

unable to find boot LUN. Allocation and configuration of PVs, VG, LVs and files systems as per Customer’s requirement. VXVM volume management such as creating, extending, reducing volumes or data groups. Working on VERITAS Cluster Server (VCS), new cluster setup, Troubleshooting, cluster

management, failover testing, Documentation and planning. Configuring multipath for newly added storage LUNs, creating aliases, creating partitions, etc. Involved in re-naming Volume Groups of around 40 servers including the VG on which the boot

LUN reside. Troubleshooting and resolving issues related to multipath.

Change Request for scheduled activity on production server.

Work with vendor for replacing or upgrading the hardware & Firmware.

Providing end to end solution on all the tickets assigned to me

Work with Wintel & Storage team for adding or releasing storage

Handling other day to day activities, such as housekeeping, login issues, performing Changes,

working on incidents and tasks raised by different teams.

Projects:

Projects Role

FBA Installation and configuration

Focal for the FBA Installation in UNIX Environment.

Remote account transitioning Part of a team, to attend KT sessions to handle BAU work smoothly.

Redhat OS Patching Security patching for closing vulnerabilities.

Oracle ASM Responsible for facilitating RAW disks to Oracle DBA's

Managing VXVM and VCSHandling multiple application clusters serving on VCS & VXVM

Company: The Sandur Manganese & Iron Ores Limited.Designation: Graduate Trainee Engineer Duration: December 2011 – April 2013.Responsibilities:

Administration of the Datacentre environments with skills in system administration including configuration, deployment.

Part of team of 20 members for handling multiple internal projects. Allocation and configuration of PVs, VG, LVs and files systems as per Customer’s requirement. Troubleshooting and resolving issues related to file systems, such as file system corruption. Security Patching: Manual implementation. Perform regular server monitoring. Handling other day to day activities, such as housekeeping, performing Changes, working on

incidents and tasks with different teams.

Red Hat Certified Engineer (RHCE) (ID 150-211-001) Red Hat Certified System Administrator in Red Hat Open Stack (RHCSA). Red Hat Certified System Administration (RHCSA) VERITAS Cluster Server Training from Symantec (VCS)

Receive Recognitions from Senior Management for Completing the FBA project. Have been awarded as the star performer for the month of December, 2015 for successfully planned

and completed the Firmware Up gradation of entire Solaris T5 Firmware Up gradation on Production Servers in one day.

Received several appreciations from clients and managers for planning and driving the various projects.

Date of Birth : 1988, Oct 7th

E-mail : mujahid.dsi@gmail.com,

Mobile : +91-8981587884

Languages : English, Hindi,

Mujahid Islam

Personal Details

Professional Training/Certifications

Awards and Recognitions