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7/30/2019 MSTC.keynote.metcalfe
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KeynoteforMSTCConvocation,May18,2013,UTAustinAT&TCenter
ByBobMetcalfe
UTAustinProfessorofInnovation,MurchisonFellowofFreeEnterprise
Ahoy!
Dr.Cadenhead,DeanGilligan,McCombsFaculty,MSTCgraduates,
families,friends,and,whomdidImiss?others.FromournewTexas
familyhereAustin,HookemHorns,yall.FrommyoldVikingfamily,
plyingwatersoftheNorthAtlanticforathousandyears,Ahoy!
Whatagreathonor,andgreatpleasure,tojoinincelebratingthe2013
MastersofScienceinTechnologyCommercialization,AKAMSTCs,
McCombsSchoolofBusinessatTheUniversityofTexasatAustin.
Yall,pleasejoinmeinshoutingAhoy!Ahoyoncountof3:1,2,3,Ahoy!
Tomakealongstoryshort,andIhopeyourMotherishere,evenifonly
inspirit,becausethesumandsubstanceofwhatIplantosaytodayisto
finallyagreewithyourproudMother,thatyou,MSTCgraduate,arethe
mostimportantpersonintheworld.
Buildingonthatoneclearthought,asfoodforthought,Iwouldlike
(overthenexttwohours)toanswerthisquestion:Arefounderati
thepeoplewhoinvent,innovate,commercializetechnology,foundand
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much,abouthowtooperatethemachineryofFreeEnterprise.Sadto
saythatourFreeEnterpriseSystemisunderattackthesedays,by
peoplewhowouldprefertogrowgovernmentsratherthaneconomies.
Thankgoodnessyoureheretotherescue.
Beforeyouboltoutofheretogetstarted,Ihavetwocomplaints,one
complaintaboutthoseingovernmentsandtheothercomplaintabout
manyofmyfavoritefounderati.
GovernmentshavenoclueaboutthepowerofFreedomOfChoiceAmongCompetingAlternatives,myacronymforwhichisFOCACA
freedomofchoiceamongcompetingalternatives,thekeytoprogress.
So,togrowgovernmentand/orGDPand/orcreatemorejobsand/or
getre-elected,whatrope-pushingpoliticiansdois--followmy
metaphorhere--theytrytoMILKthegeesethatlaidthegoldeneggs.
Aesopmustbespinninginhisgrave.
Ontheotherside,mytwofavoritekindsofinstitutions,research
universitiesandtechnologystartups,outofwhichmostfreedomand
prosperitycomebothdamagethemselvesbyeschewingmanagement.
Professorsobjecttobemanagedandgetawaywithittenure,for
example.Startupfounderatitoooftenthinktotheirdetrimentthat
beinglean,hiringtheirfriends,hackingtoallhours,eatingRaman
noodles,notwearingsuitsisallittakestosuccessfullyscaling
technologyenterprises.
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AlltheeffectiveinstitutionsIveeverseeninmylonglifehaveattheir
coregoodgovernanceand,asnightfollowsday,goodmanagement.And
IsaythatnotjustbecauseIsportabachelordegreeinIndustrial
Management.Ididnthavetobeheretoday,andImcertainlynotbeing
paidtobeheretoday,butImhereattheMcCombsSchoolofBusiness
becauseIhaveseenthatgoodmanagement,especiallyofthe
commercializationofinnovativetechnologies,iswhatmakestheworld
goround,whatbringsFreedomandProsperity.
Dontknowwhyittookussolong,butwefinallymadeittoTexastwoyearsago.ThemissionIacceptedfromDeanofEngineeringGreg
FenvesandDeanofBusinessTomGilliganwastobeaProfessorof
InnovationhelpingmakeAustinabetterSiliconValley.Andby
AustinImeantoincludethisourfaircityandallitsnearbysuburbs-
north,east,south,andwest-Dallas,Houston,SanAntonio,andElPaso.
WedonotaimtobeBETTERthanSiliconValley,butabetterSilicon
Valley.BythephraseSiliconValleyImeanthebloodthirstytake-no-
prisonersswing-for-the-bleachersFreeEnterpriseVentureCapitalism
duringthe1970s,1980s,and1990sinwhichIfreelyprospered.
SomeAustinitescringewhenIsayweshouldbemorelikeSiliconValley.
TheyobjectfromthebackwithsomeversionofKeepAustinWeird!
HavinglivedinandaroundSanFranciscofor22years,myretortisto
warnAustinnottoenteranyweirdcontestsagainstSanFrancisco.
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Whichistosay,youcanbeworld-classtechnologycommercializersand
stillbeprettyweird.
AnotherchallengetomyProfessorofInnovationmissioncomesfrom
thosewhowiselyask,Cancreativity,invention,innovation,
entrepreneurshipbetaught?Arestartupfoundersbornormade?This
isafrequentquestionansweredoutsideofAustinwithfamousnames
likeJobs,Gates,andZuckerberg.HereinAustinthequestionisoften
answeredwithproudreferencetoJohnMackey,founderofWhole
FoodsMarket,withhisbillion-dollarworldHQdownon6th
andLamar,andMichaelDell,founderofDell,withhisbillion-dollarworldHQjust
upacrossAustinsnorthernboarder.MackeyandDellbothattended
UTAustinbrieflyandthendroppedoutbeforewecouldteachthem
muchofanything.
ItshardtoimaginethattheuniversitiesattendedbrieflybyJobs,Gates,
Mackey,Dell,andZuckerbergdidanythingmorethanADMITthem.So,
thissmalldatasetsuggests,entrepreneurshipcannotbetaught,orat
leastwasntinthesefamouscases.
Thesamequestion--naturevsnurture--canbeaskedaboutgreat
scientistslikeAlbertEinstein,greatartistslikePabloPicasso,orgreat
musicianslikeMickJagger.EinsteinstudiedmathandphysicsatETH
Zurich.Picassostudiedinthreefineartschools,finallyinBarcelona.
MickJagger,whilefoundingtheRollingStones,wasabusinessstudent
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attheLondonSchoolofEconomics,whereheprobablylearnedtodance
usingthecasemethod.
Andhey,thefoundersofIntel,Amazon,andGooglewerenotcollege
dropouts.ElonMusk,todayscoolestinnovator-entrepreneur--PayPal,
Tesla,andSpaceX--gotabusinessdegreefromWhartonandaphysics
degreefromUPennandstartedtowardaPhDatStanfordbeforehisfirst
startup.
Wait,Iattendedschoolfor23years,graduatingfromMITandHarvard,andthenworkedincorporateresearch,whilehangingaroundStanford
inSiliconValleyfor8years,beforemyfourthstartup,myfirstreally
successfulstartup,3ComCorporationin1979.
Ifyouwanttoknow,thekeyskillIwastaughtthatmostcontributedto
mysuccessasacommercializeroftechnologywasselling.Myparents
neverwenttocollege,atechnicianandasecretary,whoforexamplehad
noinklingaboutthedifferencesbetweenthehighartsofsalesand
marketing.IgotstartedsellingReadersDigestsubscriptions,thenas
rushchairmanofSigmaNuFraternityatMIT.Ilatersolda$2,000
sponsorshiptoanMITconference.ItookaSellingSkillsclassatXerox
with,Ikidyounot,35blondesaleswomen.In1982,I,aPhDengineer,
suddenlybecameVPofSalesandMarketingofmyInternetstartup.I
couldntgettheURL3.Com,becausetheWorldWideWebwouldnot
takeoffforanother15years,butIled3Comsalesandmarketingto
$1M/monthinrevenueandsoonthereafteranIPO.Ihadbeentaught
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nottobeafraidofNO,tocalmlyaskWHY,totakethehintfromGod(or
Darwin)whogaveus1mouthbut2ears,bymakingandkeepingever
largerpromises,andfinallytogetYESandsayTHANKYOU.Iwasnot
BORNasalesman,butamanengineerwhogottaughtsellingenrouteto
startupsuccess.3Comeventuallydid$5.7Binsalesduring1999and
after30yearsbecamepartofHPin2011.
Iwas33yearsoldwhenIfounded3Com.Theaveragesuccessful
entrepreneuriscloserto40.So,Imtellingyou,Jobs,Gates,Mackey,
Dell,andZuckerbergaredelightfulexceptions.
Andtheymaynotevenbetheexceptionsyouthink.ImetanUTAustin
undergradrecently,AlexJudd,whoturnedouttobeDrumMajorofthe
LonghornBand.Wetalkedaboutfootball,andInotedthatwehavea
100footballplayers,aboutadozenofwhoweighmorethan300pounds.
ButAlexbraggedthattheLonghornBandhas400musicians.Which
remindedmethatSiliconValleyhasalotofpeoplestartingcompanies,
butmanyMOREprosperingpeopleinthesupportinginnovation
ecosystem.
SomaybeitsanoversimplificationtothinkthatJob,Gates,Mackey,Dell,
andZuckerbergwereborntobuildApple,Microsoft,Dell,andFacebook
allbythemselves.MaybetheynucleatedteamsoffounderatiwhoDID
finishcollegeandlearnedintherealworldathingortwoaboutthe
commercializationoftechnology.
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MyfriendSteveJobswasnottheonlyfounderofApple.Maybeyouve
heardofSteveWozniakandpoorRonaldWayne,theotherfounders.
Buttherewasafourth,sixmonthslater,MikeMarkkula,atthetimea
semi-retiredIntelexecutivewhoreplacedRonaldWayne.Andquickly
afterthatcameCEOMichaelScottfromNationalSemiconductorandan
armyofwhatSiliconValleycallsadultsupervision,mostwith
advancedcollegedegrees,PhDsandMBAs,allschooledinSilicon
Valleyssystemforscalingtechnologicalcommercialization.After
foundingApplein1976,SteveJobsdidnotbecometheworld-beating
CEOofAppleuntil1997--21yearsafterfoundingit.BythenStevehadgrownintoBEINGadultsupervision;hehadbeentaughtandlearned
wellhowtocommercializetechnologyusingtheSiliconValleymodel.
WhichbringsmebacktoLonghornFootball.Ithinkitshouldbea
strategyofUTAustintohaveourfounderati,ourentrepreneurs,our
startuppers,andourcommercializersoftechnology,yall,tobeas
supportedandascelebratedasourfootballplayers.Ourstartups
shouldbemorelikeourfootballteams.ThatswhyIvebeenbranding
ourinnovationworkatUTAustintheLonghornStartupProgram.
Remember,manyofthepeoplewhomakeourfootballteamssuccessful
nevergetonthefield,ormaybeonlyduringhalftime.Noteveryoneona
footballteamisthequarterback,norareallfounderatiCEOs.WhatI
likemostaboutthisanalogy,bytheway,isthatIcanstrivetobethe
MackBrownofUTAustinstartupsandhope,justlikeMr.Brown,to
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make$5Mperyear.Intechnologycommercialization,arecordof9-4
getsyouintotheSuperBowl.
Inclosing,whenyoureahammer,everythinglookslikeanail.Myfield
isnetworking,andsointechnologycommercializationitsnetworking
thatIsell.Startups,myfavoritecommercializerofinnovative
technology,prosperwiththeirnetworks:networksofscientistsand
engineers,ofcustomers,ofmanagers,ofsuppliers,ofinvestors,of
strategicpartners,networksofearlyadopters.
Whichremindsmetomentionthatmostexquisiteinnovationnetwork,
whichIveseenintheSistineChapel.Michelangelopaintedanetworkof
advancedtechnologiesbehindAdamontheleft,andontheright,God
withanetworkofneeds,andtheirtwonetworksreachingout,
searchingandpivoting,theirfingersfinallyfindingoneanotheracross
Heaven,needtouchingknowledge,betweenTRL6&7,thatmagicaland
holycommercialmomentofcreationofatechnologicalstartup.
Ihopeitsnotbeentoomuch,agreeingwithyourMothers,thatyall
MSTCersarethemostimportantpeopleintheword,withastorythat
includesSteveJobs,MackBrown,andtheCreationofAdaminthe
SistineChapel.Gotheeforthandmanagetechnologycommercialization,
instartupsorotherwise,andbringtheworldFreedomandProsperity.
MyMotherRuthRIPwasNorwegian,andsoletmeclose,asIopened,
withtheoldVikingbattlecryfortechnologycommercialization:Ahoy!