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www.siriuscom.com April 18, 2023 1
Sirius Maintenance ServicesDecrease time & money spent on maintaining IT hardware & software Cost of downtime by
percentage:
Sirius Maintenance Services help you save money, decrease risk by minimizing the amount of time and money spent maintaining technology equipment and software licenses.
What you see on the surface isn’t
always the complete picture – The importance of
maintenance & support
79%
21%People & Process Errors
Sirius Maintenance Services offers: – Single point of contact– A single, secure online
repository– Assurance that all
equipment intended to be covered by maintenance is accurate and up-to-date.
– Flexibility to add, change and remove equipment efficiently.
– Powered by our proprietary, award- winning SMART (Sirius Maintenance and renewal tracking) portal, our Sirius Maintenance Services Solutions provide our clients the ability to reduce, reduce risk, and reduced critical downtime.
– Hardware is more resilient than ever before – however – unplanned downtime has increased by 50% in the past five years.
– Standard hardware maintenance services will address 21% of failures.
– Only proactive services can begin to address the other 79%
www.siriuscom.com April 18, 2023 2
Sirius Industry Recognition
Cisco• Cisco Gold Partner• Master Managed Services Partner• Master Security Partner• Master Unified Communications Partner • 2013 Cisco Geographical Region Award
for Architectural Excellence – Data Center • Dedicated Smartnet Totalcare Support
team, both Sales and Engineers, providing unique implementation and deployment solutions
Industry Recognition• 2014 Top 50 on CRN Solution Provider
500 list• 2014 CRN Managed Service Provider
Elite 150 on Managed Service Provider 500 list
• 2013 & 2012 CRN Tech 250• 2013 CRN Fast Growth 100 list• Sirius executive Marjorie Wermuth
featured on CRN Women in the Channel
CommVault• CommVault Platinum Partner
Dell• Dell PartnerDirect Premier Partner
EMC• EMC Signature Solution Provider• Fastest partner to achieve Signature
status
Hitachi• Hitachi TrueNorth Platinum Partner
HP• HP Platinum Partner – Converged
Infrastructure• HP Specialist Partner:
⁻ Virtualization Elite⁻ Enterprise Storage Elite⁻ Networking Elite⁻ HP HPSS Preferred Partner⁻ HP Partner in Excellence Award for Tech
Svcs
NetApp• NetApp Star Partner• FlexPod Premier Partner• Top 5 National Partner• Top 5 Healthcare Partner• Top 5 SLED Partner
Red Hat• Red Hat Premier Business Partner• 2013 Red Hat Commercial Partner of the
Year
VMware• VMware Premier Solutions Provider
IBMBeacon Awards• 2015 IBM Beacon Award WINNER in
the category of Outstanding Technical Support Services
• Inaugural IBM Beacon Laureate Award Winner: Overall Technical Vitality (2012–2016)
• First Partner to achieve IBM TSS Sales Leadership Initiative
• 13 IBM TSS Level One and Two Certifications
Sirius Maintenance Solution Offerings
04/18/2023 www.siriuscom.com 3
Key OfferingsSirius provides core services to help our customers maintain their technology investments.
Managed Hardware Maintenance
Managed Software Maintenance