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C L A R I D E N Singapore | Sydney | Melbourne | Dubai | Hong Kong |
London | New York | San Francisco | Toronto | Auckland
MOVING FROM TECHNICAL PROFESSIONAL TO MANAGER AND LEADER
CLARIDEN GLOBAL ENGINEERING LEADERSHIP INSTITUTE
CLARIDEN CREDENTIALS AND ENGAGEMENTClariden Global is the pre-eminent and infl uential global business leadership institution. Today, we host
more than 200 global executive education and major conference events around the world. We have partnered
with professional organizations such as the Association of Chartered Certifi ed Accounts (ACCA) and thought
leaders from prestigious universities such as Harvard University John F. Kennedy School of Government,
Wharton School of the University of Pennsylvania and Stanford University.
Comprehensive Guide for Technical Professional in Moving Up the Leadership Ladder
April 6 - 7
AUCKLAND, NEW ZEALANDStamford Plaza, Auckland
2017
The Clariden Experience
Why Clariden Global Executive Education?
Moving from Technical Professional to Manager and Leader
5 Program Introduction
7 Program Overview
8 Program Outline
Participating Companies
Testimonials
In-house Custom Executive Programs
Contact Us
Registration
4
5
9
10
11
12
13
CONTENTS
3
To maximize both your enjoyment and professional development, Clariden Global holds its executive
programs at fi ve star hotels, some of which include:
Shangri-La Hotel, SingaporeSingapore
Conrad London St JamesLondon, United Kingdom
InterContinental Melbourne The RialtoMelbourne, Australia
Grand Hyatt: Union Square San Francisco HotelSan Francisco, United States
Amidst lush gardens, this 3-wing luxury hotel is 6
km from the iconic Marina Bay Sands resort and
9 km from Sentosa.
Across the street from St. James’s Park tube
station, this sophisticated hotel is 10 minutes’
walk from Buckingham Palace and 2 miles from
the Victoria and Albert Museum.
Set in a grand 1891 building, this upscale chain
hotel is 3 blocks from the Yarra River, and an
8-minute walk from the SEA LIFE Melbourne
Aquarium.
Less than a block from Union Square, this stylish
high-rise hotel is an 11-minute walk from the
Moscone Center and 1.9 miles from Pier 39.
Contact Kevin Young, Program Director at +61 3 9909 7310 | [email protected]
Terms & Conditions: Clariden Global International Limited reserves the right to change the
venue of the program due to reasons beyond their control.
THE CLARIDEN EXPERIENCEENJOY LEARNING WITH THE
FIRST-CLASS, WELL-ROUNDED EXPERIENCE
3
WHY CLARIDEN GLOBAL EXECUTIVE EDUCATION?
5,000+Companies
15+Countries
10,000+Participants
50+Industries
GLOBAL ENGAGEMENT Clariden Global is the pre-eminent and infl uential global business leadership institution. Today, we host
more than 200 Global Executive Education and major conference events across 15 countries and 17 cities,
including Singapore, London, Hong Kong, Sydney, Melbourne, Perth, New Zealand, San Francisco, Toronto,
Johannesburg, Shanghai, Beijing, Kuala Lumpur, Dubai, Toronto, The Netherlands, New York and Zurich.
INTERNATIONALLY DIVERSE, SENIOR-LEVEL PARTICIPANTSClariden Global Executive Education programs have attracted participants from more than 5,000 global
MNCs, regional corporations, and FORTUNE 500 companies, from more than 40 countries. All applications
are reviewed based on professional achievement and organizational responsibility. Designed for individuals
at all levels, from top executives to emerging leaders, each intensive program is crafted to equip leaders
with essential capabilities to improve corporate performance and position their organizations to thrive.
THOUGHT LEADERSHIPTo provide strategic insights and relevant world-class executive education to global organizations, Clariden
Global engages the best thought leaders and leading authorities from around the world. These include
professors and faculty leaders from Harvard University, Stanford University, University of Pennsylvania
Wharton, London Business School and other premium institutions to deliver transformational knowledge.
Contact Kevin Young, Program Director at +61 3 9909 7310 | [email protected] 4
Contact Kevin Young, Program Director at +61 3 9909 7310 | [email protected] 5
PROGRAM MOVING FROM TECHNICAL PROFESSIONAL
TO MANAGER AND LEADER
PROGRAM ESSENCE
Moving from Technical Professional to Manager and Leader is a 2-day comprehensive program that will show you
a single coherent roadmap to become a strong project leader and manager as you transition beyond your current
scope. Led by Jeff Lockhart, Fellow of UK Chartered Institute of Management (FCMI), you will be guided on how to
master the ability to smoothly transition yourself to manager and leader by understanding people management skills, emotional intelligence and effective communication to successfully navigate the transition and to deliver
both organizational & personal objectives. It is an essential program for Technical Professionals who wants to build
emotional intelligence and capability to deal with the significant changes in priorities, relationships, and tasks while
moving into leadership role.
FACULTY DIRECTOR
• Past Chair of the Scottish Board of the Chartered Management Institute and sits on local
Board of Directors of several charitable bodies
• Fellow of Chartered Institute of Management (FCMI)
• Fellow of the Institute of Training and Occupational Learning (FITOL)
• Fellow of the Royal Society of Arts, Manufactures & Commerce (FRSA)
Jeff Lockhart
DATES6 - 7 April 2017
LOCATIONStamford Plaza, Auckland, New Zealand
TUITION FEESEarly Bird 1 (Register & pay by 7 February 2016): NZ$1,995
Early Bird 2 (Register & pay by 7 March 2017): NZ$2,195
Regular Tuition Fees: NZ$2,295
Group discount of 10% for 2nd participant from the same organization. For limited time only by
7 March 2017, register 3 participants and the 4th participant will receive a complimentary seat (one discount
scheme will apply).
PROGRAM ADVISORKevin YoungEmail: [email protected]
Phone: +61 3 9909 7310
PROGRAM INFORMATION
Contact Kevin Young, Program Director at +61 3 9909 7310 | [email protected] 6
PROGRAM MOVING FROM TECHNICAL PROFESSIONAL
TO MANAGER AND LEADER
• Discover how to motivate and inspire your people to bring out the best in them. Be the boss people want to give
200 percent for
• Understand how to drive positive change, set direction and manage change as team leader
• Learn how to resolve conflict, motivate and coach subordinates in building high-performance team and sustain
productivity
• Master the art of influencing to empower and to understand peoples’ behaviour pattern to drive results from
team and stakeholders
• Apply a variety of leadership styles, tools and techniques to dramatically improve management and leadership
performance
• Acquire practical framework, roadmap and important traits on how to succeed at delivering clear messages and
instructions using effective communication skills
KEY BENEFITS
This program is designed for middle to senior level technical professionals in the following functions/ industries
and have recently moved into or are considering a move into a management or leadership role:
• Accounting • Finance / Banking • IT / Technology • Engineering • Law / Legal • Education
• Government • Not-for-profi t • Research / Science • Medicine / Pharmacy • Architecture / Design
• HR (Human Resources)
WHO WILL ATTEND THIS PROGRAM
Jeff is an international speaker, trainer and business consultant, specializing in Leadership, Finance, and Commercial
Management. In a business career of over thirty years, he has taken up senior level positions in a range of large multi-
national organizations and gained a reputation for delivering signifi cant improvements in organizational and team
performance. He was also the past Chair of the Scottish Board of the Chartered Management Institute and sits on local
Board of Directors of several charitable bodies.
Jeff has worked with a large number of blue chip companies in multiple countries – UK, Central Europe, Middle East,
Malaysia, USA, Russia, Australasia and North America – working with clients to improve the knowledge, skills and
abilities of staff across each business and ultimately improve profi tability.
FACULTY DIRECTOR
A respected international specialist with over 30 years of experience in strategic management
Jeff Lockhart
Contact Kevin Young, Program Director at +61 3 9909 7310 | [email protected] 7
Transitioning from technical professional to manager and leader
can be challenging due to a great shift from individual contributor
to managing a professional workforce. Managers and leaders are often pushed to make a shift on how they direct their energy, skilland time while paying attention to the success of others, making
themselves available and accessible to staff , listen to their needs,
give them feedback on their performance, coach, motivate and
develop them to become successful. Despite the hype, transition can be done smoothly if certain skill sets are utilized to groomand broaden the perspective in understanding the managementrole.
This comprehensive 2-day program is designed for technical
professionals to develop fundamental skill sets required for transitioning to manager and leader and at the same time, to build your emotional intelligence & capability to deal with the significant changes in priorities, relationships, and tasks whilemoving into leadership role.
The session will show you how to build, manage, and lead a professional team under your supervision while workingtogether efficiently and effectively by using the right leadershipstyle. Coupled with understanding of team motivation, you
will discover variety of skills that can be used to motivate and run a team of professionals, helping them to reach their fullpotential. In addition, you will learn strong communication skills for effective management by identifying various communication aspects to clearly deliver your messages and create dynamic2-way interaction with your team. You will also acquire knowledge
on how to recognize and develop talent in your team as well as effectively handle conflict in a workforce to mobilize talent, promote teamwork, navigate conflict and establish yourself asa solid leader.
Throughout the program, Jeff will stretch your thoughts
constructively through real-world case studies, intense groupdiscussions and hands-on exercises. And the end of the program,
you will master the ability to smoothly transition yourself to manager and leader by understanding people managementskills, emotional intelligence and effective communicationto successfully navigate the transition and to deliver bothorganizational & personal objectives.
OVERVIEW
PROGRAM OVERVIEWMOVING FROM TECHNICAL PROFESSIONAL
TO MANAGER AND LEADER
Contact Kevin Young, Program Director at +61 3 9909 7310 | [email protected] 8
PROGRAM OUTLINEMOVING FROM TECHNICAL PROFESSIONAL
TO MANAGER AND LEADER
Session 1: Managing yourself• The roles & responsibilities, and complexities of the manager
• Identifying and understanding major motivational theories
• Understanding Emotional Intelligence – assessing and understanding your own preferred style
Session 2: Developing personal effectiveness• Become and effective communicator
• Time management essentials
• Developing critical personal networks
• Getting the most out of meetings
Session 3: Establishing the difference between management and leadership• Reviewing alternative approaches to management
• Identifying the impact your leadership and management style has on your team
• Learning that personality styles and assigning responsibility are linked
• “Managing” versus “Leading” – mutually exclusive options?
DAY 1
08:30 - 17:30 / 6 April 2017
Session 4: Vision, Direction & Alignment• Creating a shared vision
• Aims, objectives and goal alignment
• Developing meaningful objectives and indicators
• Communicating a compelling vision
Session 5: Team Dynamics• Team development
• Characteristics of high-performing teams
• Building a coherent team
• Delegation and empowerment
Session 6: Managing people and change • Theories of change: why we fi nd change diffi cult
• Giving and receiving feedback
• Diffi cult conversations and confl ict
• Develop a personal plan of action
• Awarding certifi cates
DAY 2
08:30 - 17:30 / 7 April 2017
PARTICIPATING COMPANIESMore than 5,000 companies have participated in our programs
ADVERTISING, INTERNET, MEDIA,PUBLISHINGBBC Worldwide
CNN
eBay
MediaCorp
Saatchi & Saatchi
Singapore Press Holdings
The Financial Times
The Hoffman Agency
The Walt Disney Company
Thomson Reuters
CONGLOMERATEFraser & Neave
General Electric
General Motors
Mitsubishi
Monsanto
Siemens AG
Sodexo
FINANCIAL SERVICES, INSURANCEBank of America Merrill Lynch
AIA
Allianz Global Investors
American Express
Aviva
AXA
Barclays Bank
Citibank
DBS Bank
Deutsche Bank
HSBC
JP Morgan Chase Bank
Manulife
MasterCard
Maybank
Mizuho Bank
OCBC Bank
PayPal
Prudential
Rabobank
Standard Chartered Bank
Suncorp
Swiss Reinsurance
TD Securities
Visa
Westpac
Zurich Insurance
FOOD, BEVERAGECoca-Cola Beverages
Danone
Ferrero
Heineken
McDonald
PepsiCo
Contact Kevin Young, Program Director at +61 3 9909 7310 | [email protected] 9
GOVERNMENT, NONPROFITAustralian Securities and Investments
Commission
Central Provident Fund Board
Changi Airport Group
Economic Development Board
GIC
NSW Treasury
Serco
Temasek Group
HEALTHCARE, PHARMACEUTICALSAbbott Laboratories
Eu Yan Sang
Glaxosmithkline
Hoffmann-La Roche
Johnson & Johnson
Merck
Pfi zer
Sanofi
HOSPITALITYCapitaLand
Far East Organization
Frasers Hospitality
Hilton Worldwide
Marriott Hotels
Pan Pacifi c Hotels Group
Shangri-La Hotels & Resorts
MANUFACTURING (CONSUMER)British American Tobacco
Estee Lauder
Fonterra Brands
Heineken
Kimberly-Clark
Kraft Foods
Lego
Mars Foods
Nestlé
Procter & Gamble
Unilever
MANUFACTURING (INDUSTRIAL)Airbus
Corning Optical Communications
Daimler
Harley Davidson
Intel Semiconductor
Rolls-Royce
Volvo Group
Wearnes Automotive
OIL & GAS, NATURAL RESOURCESCaltex
Chevron
ConocoPhillips
ExxonMobil
Maersk
Petronas
Santos
Saudi Arabian Oil
Schlumberger
Shell
PROFESSIONAL SERVICESAECOM
Aon Hewitt
Ernst & Young
PricewaterhouseCoopers
RETAIL, TRADEAdidas
Cargill
DFS
Harvey Norman
Hennes & Mauritz
IKEA
L’Oreal
Marks and Spencer
NTUC Fairprice
Tesco
TECHNOLOGY, ELECTRONICS3M
Apple
Canon
Dell
Hewlett Packard
Intel Technology
Lenovo
Micron Technology
Microsoft
Oracle
SAP
Sony Electronics
TE Connectivity
TELECOMMUNICATIONSEricsson
Nokia
Olive Communications
Singtel
Starhub
Tata Communications
Telstra
Verizon
Vodafone
TRANSPORTATIONAuckland Transport
Cathay Pacifi c Airways
Dubai Air Navigation Services
New Zealand Transport Agency
Fiji Airways
Metro Trains Melbourne
NSW Trains
SBS Transit
This was an excellent
session. Very
informative and a
very knowledgeable
presenter. Really good
and would like to see
what other courses
are available.”
Commercial and Finance Officer, TDSi2
““
FACULTY DIRECTOR
JEFF LOCKHART’S TESTIMONIALS
Contact Kevin Young, Program Director at +61 3 9909 7310 | [email protected] 10
Great, condensed
overview in two
days enabling me
to have a broad
understanding
of key topics and
theories and a
repository to go
back to if more
details are needed.
Great facilitators!”
Finance Director, TE Connectivity Germany GmbH
““
Jeff has worked with a large number of blue chip companies in multiple countries – UK, Central
Europe, Middle East, Malaysia, USA, Russia, Australasia and North America – working with clients
to improve the knowledge, skills and abilities of staff across each business and ultimately improve
profitability.
PROGRAM ADVISORKevin YoungEmail: [email protected]
Phone: +61 3 9909 7310
CONTACT US
Contact Kevin Young, Program Director at +61 3 9909 7310 | [email protected] 11
IN-HOUSE
CUSTOM
EXECUTIVE
PROGRAMS
Clariden Global delivers custom learning programs for organizations all around the world. Whatever your business
challenges are, we create focused learning experience that enables your organization to achieve success. Through
partnerships with the most renowned thought leaders, industry experts and professors from around the world,
these in-house custom executive programs will equip you with essential skills and capabilities to develop and
implement strategies more effectively at your organization.
Engage with our thought leader today:
A respected international specialist with over 30 years of experience in strategic management
Jeff Lockhart
CONTACT US
Contact Kevin Young, Program Director at +61 3 9909 7310 | [email protected] 12
We encourage you to learn more about Clariden Global Executive Education custom and open-enrollment programs.
Our staff will be happy to answer your questions and help you determine the programs work best for you and your
organization.
ENQUIRY FOR THIS PROGRAMKevin YoungEmail: [email protected]
Phone: +61 3 9909 7310
SINGAPOREEmail: [email protected]
Phone: +65 6899 5030
Fax: +65 6567 4328
Address: Clariden Global Pte Ltd 3 International
Business Park #04-29, Nordic European
Centre Singapore 609927
LONDONEmail: [email protected]
Phone: +44 (0) 20 7129 1222
Fax: +44 (0) 84 3218 0413
Address: 1 King Street London,
EC2V 8AU United Kingdom
AUSTRALIAEmail: [email protected]
Phone: +61 3 9909 7310
Fax: +61 3 9909 7788
Address: Clariden Global Pty Ltd
530 Little Collins Street, Level 1
Melbourne VIC 3000, Australia
CUSTOMIZED PROGRAMSKevin YoungEmail: [email protected]
Phone: +61 3 9909 7310
REGISTRATION & PAYMENT MATTERSEmail: [email protected]
Phone: +61 3 9909 7310
REGISTRATION
C L A R I D E N
Stamford Plaza, Auckland
4 - 7 April 2017
22-26 Albert Street
Auckland 1010, New Zealand
+64 9309 8888
http://www.stamford.com.au/spak
Email: [email protected]
Fax: +61 3 9909 7788
Call: +61 3 9909 7310
Website: www.claridenglobal.com
By Cheque/ Bank Draft
By Telegraphic Transfer
By Credit Card
Group discount of 10% for the 2nd participant from the same organization.
For limited time only by 7 March 2017 register 3 participants and the 4th
participant will receive a complimentary seat.
*One discount scheme applies.
An invoice and registration confi rmation will be sent within 7 days, please
contact us if you have not heard from us within 7 days. Payment details will
be sent together with the invoice based on your preferred payment method.
ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT.
Accommodation is not included in the program fee but you will be entitled
to use our corporate rate for your accommodation. Information will be sent
along with your registration confi rmation.
Once we have received your booking, the place(s) are confi rmed. No refunds
will be made for any cancellations, however, program credits of equivalent
value only applicable for Clariden Global events will be provided. Credits
can only be redeemed for 1 program and is valid for only one (1) year from
date of issue.
Substitution with a qualifi ed candidate is allowed by providing at least 5
working days of advance notice to Clariden Global. One time substitution
is allowed with no charges. Subsequent substitutions will be charged 10%
admin fee.
PLEASE NOTE: Clariden Global International Limited reserves the right to
change the content and timing of the programme, the speakers and the date
and venue due to reasons beyond their control. If in the unlikely event that
the course is cancelled, Clariden Global PTE Ltd will refund the full amount
and disclaim any further liability.
PRIVATE DISCLOSURE STATEMENT: Any information provided by you in
relation to this event is being collected by Clariden Global PTE Ltd and will
be held in the strictest confi dence. It will be added to our database for the
primary purpose of providing you with information about future events and
services.FEE RECEIVED REFERENCE L7081/AL/LF
4 WAYS TO REGISTER 3 PAYMENT METHODS
VENUE AND ACCOMMODATION INFORMATION
CANCELLATIONS AND SUBSTITUTIONS*All cancellations must be received in written form.
GROUP DISCOUNTS
FOR OFFICIAL USE
Booking Contact (Approving Manager) Mr/Mrs/Ms:___________________
Job Title:____________________ Department:____________________
Telephone:_______________________ Fax:_______________________
Email:______________________________________________________
Organization:_______________________________________________
Address:____________________________________________________
____________________________________Postal Code:____________
I would like to receive more information on hotel accommodation
using Clariden Global coporate rate.
Please register the following participant for this seminar.
(Please tick to select your seminar(s). You may tick more than one.)
1st Participant Name (Mr/Mrs/Ms):_________________________________
Job Title:___________________ Department:__________________________
Telephone:_________________________ Fax:_________________________
Email:_________________________________ Date of Birth:_____________
2nd Participant Name (Mr/Mrs/Ms):_________________________________
Job Title:___________________ Department:__________________________
Telephone:_________________________ Fax:_________________________
Email:_________________________________ Date of Birth:_____________
3rd Participant Name (Mr/Mrs/Ms):_________________________________
Job Title:___________________ Department:__________________________
Telephone:_________________________ Fax:_________________________
Email:_________________________________ Date of Birth:_____________
4th Participant Name (Mr/Mrs/Ms):_________________________________
Job Title:___________________ Department:__________________________
Telephone:_________________________ Fax:_________________________
Email:_________________________________ Date of Birth:_____________
□
(6 - 7 April)Moving from Technical Professional
to Manager and LeaderNZ$1,995 NZ$2,195 NZ$2,295
PROGRAM FEES
Program1st Early Bird Fee
(If payment & registrations are received
by 7 Feb 2017)
2nd Early Bird Fee(If payment &
registrations are received by 7 Mar 2017)
Regular Fee Per Participant
