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Moving from statistics to analytics_ J. Boye Web & Intranet Conference 6-8 November 2012, Aarhus

Moving from statistics to analytics

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Page 1: Moving from statistics to analytics

Moving from statistics to analytics_ J. Boye Web & Intranet Conference 6-8 November 2012, Aarhus

Page 2: Moving from statistics to analytics
Page 3: Moving from statistics to analytics

Can I buy your website ?

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How much is it worth_?

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Basic analytics_

Track  

Report  Analyze  

Op2mize  

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Get data_

Track  

Report  Analyze  

Op2mize  

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Tell the story_

Track  

Report  Analyze  

Op2mize  

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Look at the damn thing_

Track  

Report  Analyze  

Op2mize  

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Do it better_

Track  

Report  Analyze  

Op2mize  

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It’s not a perfect world_

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So to often_

Track  

Report  Analyze  

Op2mize  

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Downsize and upsize_

Track  

Report  Analyze  

Op2mize  

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All the buzzwords_

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Business objective

KPI

Driver Driver

KPI

Driver Driver

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Business objectives_

Business objective

KPI

Driver Driver

KPI

Driver Driver

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Business objectives_

Business objective

KPI

Driver Driver

KPI

Driver Driver

Increase revenue Decrease costs

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KPIs_

Business objective

KPI

Driver Driver

KPI

Driver Driver

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KPIs_

Business objective

KPI

Driver Driver

KPI

Driver Driver

Online sales vs. total sales

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KPIs_

Business objective

KPI

Driver Driver

KPI

Driver Driver

Self service vs. call center

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Drivers_

Business objective

KPI

Driver Driver

KPI

Driver Driver

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Drivers_

Business objective

KPI

Driver Driver

KPI

Driver Driver

Conversion rate

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Drivers_

Business objective

KPI

Driver Driver

KPI

Driver Driver

Visitors

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Drivers_

Business objective

KPI

Driver Driver

KPI

Driver Driver

Online forms

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Drivers_

Business objective

KPI

Driver Driver

KPI

Driver Driver

?

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Let’s run an online campaign_

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Campaign

Media

Banner Banner

SEM

Adword Adword

Email

Link Link

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Campaign

Media

Banner Banner

SEM

Adword Adword

Email

Link Link

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Campaign

Media

Banner Banner

SEM

Adword Adword

Email

Link Link

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Conversions_

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Break it up_

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Reach Media Share

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Click rate Leads CPC

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Conversion rate CPA

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ROMI

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vs

Quality Quantity

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Q & A_

Kim Damsgaard Digital Director

[email protected]