Moving Away From the Big Paper Report

Colleen BlessingU.S. Energy Information

AdministrationFebruary 2005 Henley

Different Paths Away From Paper

• Write the report for paper and duplicate it on the web.

• Write the report for paper but also develop a tailored web version.

• Create an entirely new product specifically for the web.

Emotional Impacts of Leaving Paper

• Will I still have a job? What do I hand out at conferences? What is the product?

• Incentives to make the change:– Not first but not last– Web hits competition– Low customer resistance– Creative outlet

Two Interesting Consequences: Updates and Expectations

• When is it finished? How do we update?– Single package vs. rolling updates

• Customer Expectations– Dependence on the information– Assumptions about availability and

timeliness– Contingency plans