Mount Wachusett Community College

School of Business

MKT142 MARKETING Marketing - - MKT 142 - Room: Time: Day:

Professor

E-mail

Link to the MWCC School of Business web site: business.mwcc.edu

Office Hours:

Or by appointment

Welcome to the exciting world of marketing…Marketing is part of all of our lives and touches us every day.

To be successful each company that deals with customers on a daily basis must not only be

customer-driven, but customer-obsessed. The best way to achieve this objective is to develop a sound

marketing function within the organization. Marketing is defined as “a social and managerial process by

which individuals and groups obtain what they need and want through creating and exchanging products and

value with others.” Marketing is a key factor in business success. The marketing function not only deals with

the production and distribution of products and services, but it also is concerned with the ethical and social

responsibility functions found in the domestic and global environment.

Learner teams will be formed early in the course. Each team of learners will give a 45-minute interactive

oral presentation of a Marketing Plan. The teams will need to answer questions from the class during and

after the presentation. Your team will use handouts, posters, PowerPoint, and/or overheads. I will complete a

formal evaluation of the presenting team; a copy of the evaluation form is attached to this syllabus.

MWCC Catalog Course Description

MKT142 MARKETING

This course introduces the basic factors involved in implementing the “marketing concept” with emphasis on the

four elements of the marketing mix: product planning, promotion, pricing, and distribution. Also covered are the societal,

legal, economic and competitive environments within which the modern marketing organization functions. Prerequisites:

MAT100, RDG100, or placement.

Course Materials (The assigned text is required for this class.)

Marketing, 14E, Kotler; Armstrong 0-13-216712-3

Optional: Principles of Marketing v2.0 John F Tanner, Jr. and Mary Anne Raymond eISBN:

978-1-4533-4499-6 Flatworld Knowledge

https://students.flatworldknowledge.com/course/1426951

Objectives: To build an understanding of the scope of Marketing Leadership decision making.

To demonstrate the relationship between Marketing Leadership and other functional disciplines.

To enable the student to approach a variety of problem situations commonly encountered in business.

To gather and organize the information necessary to formulate and evaluate alternate strategies.

To select an appropriate strategy and to defend the strategy orally and in writing.

This is a demanding educational experience with rigorous expectations for class participation, active involvement,

and strong academic performance.

Teaching Procedure: The course will be comprised of lectures, discussions, as well as in – class individual and group projects. Textbook

readings will further be supplemented and enhanced by handout material. Please be advised that some material that is

covered in class may not be in your textbook. Learners are responsible for obtaining copies of materials distributed in class

and for lecture material.

People are led out of a foxhole not managed.

This course will focus on fundamental Marketing concepts and methods critical to on-the-job leadership

and success in upper level undergraduate business topics. We will place an emphasis on the practical application

and understanding of fundamental Marketing concepts and methods.

The use of the text will provide the student with an excellent resource for marketing fundamentals and a

rich resource for essential case study work.

The in-class assignments will provide the student with the opportunity to link the leadership lessons

discussed in class with key Marketing concepts from the text. Hopefully you'll take lessons from this class that

will serve you the rest of your life.

Teaching philosophy

To maximize the return from this course, each student must take the perspective of the practicing

manager rather than a mildly interested onlooker. Since this course is application oriented, the learning experience

is heavily dependent upon adequate student preparation, in class presentations and discussion.

I believe in “active learning” which involves the learners in doing things and thinking about the things

they are doing.

There is less stress on transmitting information and more on developing learners' skills and exploration of

their own attitudes and values. My role will be that of a facilitator helping you learn. Look upon me as a resource

person you can make use of while trying to learn about Marketing.

On-line class exercises This class will include various on-line exercises and learning aids to support the student. Learners will be required

to have access to a PC. The college library has PC’s available for any student that does not own a PC.

All quizzes for this class will be on-line unless other methods are announced. Each quiz will have an expiration

date after which the quiz will no longer be available on-line. Learners may retake each quiz as many times as they wish up

until the expiration date for each quiz. The last grade earned for each quiz will be the official grade for each quiz entered up

until the quiz expiration date. All grades are final with no exceptions or make up provisions.

Other on-line exercises and assignments may be assigned as the class needs require week to week. Learners are

responsible for completing all new on-line assignments if and when they are assigned.

Weekly Assignments – Introducing the “case analysis” process, real world problems - real world solutions

Preparation for class discussion of a case will include: understanding the facts, identifying the main issues presented by the

case and clustering the facts around those issues, using concepts in the field for analysis, laying out feasible alternatives for

action, and choosing the one that improves the company’s competitive position into the future. The class as a whole will

participate in discussing the case.

(1) Weekly Individual Written Case Analysis (Assignments found in the text)

All papers must be submitted in paper form at the start of each class. Electronic or emailed copies will NOT

be accepted. Late papers will not be graded.

Each student is required to individually prepare and submit written analyses based on weekly assignments.

Although learners are encouraged to discuss assignments with colleagues outside of class, each student is expected to

prepare his or her own written response. Additional details and requirements will be discussed in class.

• On target performance is for each student is expected to submit answers to each question at the end of each

case.

• Above target performance is where a student answers each question and goes beyond what is asked to offer

additional perspectives about the case as well as including attachments or appendix items that support the

learners writing.

All cases must be submitted in paper form at the start of each class. It is your responsibility to make sure you have

access to basic technology such as a printer that works and a PC. PC’s and printers are provided here at the college. Please

plan to create multiple format PC storage of your work (thumb drive, CD ROM, Email to yourself) for each assignment.

Late or missed assignments which are the result of any technological printer, storage or PC issue will not be graded. Not

having access to a PC is not an option for not completing an assignment. Bring printed copies of all your case presentations.

You must use the BUSINESS MEMO format in preparing your assignment each week. See below.

To: Prof.

From: John Doe (Enter your name here)

Subject: Case: 3M post-it ( Enter Week number and Case numbers here)

Date: Friday, September 12 (Enter the due date – day and date - here)

Class: MWF (Enter MWF if your class is a MWF class or TR if your class meets Tues and Thurs)

All papers must be submitted in paper form at the start of each class. Late papers will not be

graded. All papers must be posted weekly in our class BlackBoard classroom prior to coming to

class. Your groups must use our BlackBoard classroom to conduct all group communications

and post your work in progress as well as your final deliverable.

(2) In Class Group Presentation (from text)

The typical on-target case presentation consists of the following:

1. Review of key terms related to the case, and a chapter overview

2. Brief case situation analysis and problem statement

3. Development and analysis of alternatives and recommended courses of action.

4. In addition, there must be an implementation section that proposes a clear, actionable plan that explains how the

student team would put the recommended course(s) of action into practice.

5. Have fun!

Outstanding above-target case analyses will meet or exceed these criteria:

1. Neatly organized and prepared using PowerPoint or similar PC based presentation software. (Submit a paper copy

of your group’s presentation to me the day you present, I will use this to make any grading notes etc.)

2. Includes some type of class involvement or class participation.

3. Includes use of the internet.

4. Ability to handle interruptions and questions by me during your presentation.

5. Includes hand out(s).

Presentations should take approximately 30 minutes to fully present. Please arrive at the classroom before class

starts to load your presentation on the in-class PC and to make sure you are fully prepared to start as soon as you are asked

to begin.

The presentation grade is assigned based on the quality of the content (problem statement, development and

analysis of alternatives, selection and justification of an alternative, and suggestions for implementation) and the quality of

the presentation (quality of illustrations and exhibits, smoothness and clarity of the presentation, presenters’ ability to

handle questions from the floor, and overall professionalism). Learners not presenting the in-class presentation will be

responsible f o r submitting t h ei r individual cas e as described in (1) above and for directing thoughtful qu es t i on s to the

presenting g r o u p . Learners not presenting will be evaluated on the quality of questions and interaction. The in-class

presentation cases are to be presented to the entire class.

Class Participation Participation in class activities is an important learning element in this course. Your participation will include

commenting on the readings, taking a position in the case discussion, and contributing to the in-class exercises we will be

using. Caution: A low grade in class participation will lower your overall grade. I assess the quality of your participation

each week. And will from time to time mention your participation quality openly in class.

Participation is not an option in business. Your training in this course will reflect the real demands of the business

world. Coming to class each week is the same as reporting to work for your job. Excessive absences are not tolerated on-

the-job and they will not be tolerated in this class. You are subject to drop if you miss three or more classes. You must be

present in the full class period the day all assignments are due. In order for your assignment grade to counted into your

grade for the class. Late papers, missed assignments will not be entered on your grade report. I may grade your late paper in

order to provide you with guidance only at my discretion.

If you do not feel that you are grasping the weekly topic I encourage you to speak up and ask questions. Sitting

silent each week because you feel confused makes it difficult for you to learn and impossible for me to help you. Please

speak up and ask questions. I am very supportive and I am here to help you, if you give me a chance. You do not have the

option of not speaking up and participating because you may not understand the week’s topic. The fact that you do not

grasp any week’s topic is perfectly natural and very good reason why you should participate!

Exam Format The exam format may include, but is not limited to essays, short answers, multiple choice, and definition of terms.

Please refer to your syllabus for the exam dates. Exams may be on-line or in-class. Only in extenuating circumstances that

are made known to the instructor prior to the examination will make - up examinations be allowed. Learners who fail to take

an examination will be given a grade of “0” for that particular examination.

Attendance This course is designed for student growth which requires group interaction and active participation. Therefore,

learners are expected to attend each class. Nevertheless, circumstances beyond the student’s control (health, family

emergencies, etc.) may arise which prevent the student from attending. For this purpose, THREE (3) absences are allowed

without penalty. FOR EACH ABSENCE AFTER THE THIRD, THREE (3) POINTS WILL BE DEDUCTED

FROM YOUR FINAL GRADE.

Learners are responsible for all material covered in class whether in attendance or not. Learners are also expected to

be in class on time. Occasionally, circumstances beyond control may prevent the student from being punctual. In such cases,

please enter as quietly as possible to prevent disturbing other learners. Likewise, learners who must leave class early must do

so as inconspicuously as possible. Repeatedly arriving late or leaving early is unfair to the other class members and is not

acceptable.

Service Learning Service-learning is an educational experience that enhances classroom learning. It encompasses: (1) a service

project that meets identified community needs, and (2) reflection and other assignments that promote greater student

understanding of both the subject-matter and themselves. Or “Service Learning is an educational method under which

learners learn and develop through active participation in thoughtfully organized service experiences that meet actual

community needs."

Learners with above average performance in class will be offered the opportunity to work with a group of fellow

advertising learners on a service learning project designed by the learners and approved by Prof. Eubanks

Successful completion of a service learning project will earn the student an extra credit grade.

Student’s with a 90 or above average grade on the last week of class and have also completed a service learning

project that has been approved by Prof. Eubanks will be excused from taking the final exam. Learners who score a perfect

100 on all on-line quizzes (or other formatted quizzes that may be required) will be excused from taking the final.

Academic Support Resources

MWCC is committed to the academic success of every student. The Academic Support Center, located in Room

116, provides free tutorial and other services to learners seeking help with their coursework. The center is open Monday –

Thursday, 8:00 A.M. to 7:00 P.M. and Friday, 8:00 A.M. to 4:00 P.M. The phone number is 978 – 630 – 9333.

Finally… This is an intense participatory course. A few minutes at the beginning of most class periods will be devoted to

cover current topics of importance to business careers. You are encouraged to mention a current business topic in class.

Please bring copies of recent news articles, etc. and initiate discussion. You will enjoy, as I do, the active involvement by

learners in all areas of the course and invite you to help make this a fun and rewarding learning experience for all of us.

Rules of the game MWCC current policies regarding student conduct can be found in your Student's Handbook.

1. Honor Code. Class members are invited to study and prepare together for most aspects of the course, but where

individual effort is expected, it must be unique for each person and without consultation. Refer to MWCC honor code.

2. Papers and assignments are due at the beginning of the class period for which they are assigned. Late papers,

assignments, etc. will not be graded.

3. Regular attendance is expected. Any absence will affect your grade. Learners with three or more absences

may be dropped from the class at the discretion of the Professor.

Academic Honesty Learners enrolled in MWCC’s courses are responsible for academic honesty. Cheating, plagiarism (any forms of

presenting someone else’s work as one’s own), and fabrication are serious offenses and will not be tolerated. Learners must

read, and comply with, the academic honesty policy in college literature, including the library’s website. Learners must also

become knowledgeable about what constitutes cheating, plagiarism, and fabrication by asking the instructor and consulting

with t h e A c a d e m i c Support Center. Learners are instructed to resolve questions or confusion about appropriate

documenting and referencing techniques before submitting assignments. The instructor reserves the right to fail learners

who cheat, plagiarize, or fabricate.

Alpha Beta Gamma National Business Honor Society To be eligible for Alpha Beta Gamma, the national Business Honor Society, a student must:

1. Be enrolled in a business curriculum in a junior or community college, or a two-year accredited program within

a college or university;

2. Have completed 15 credit hours with at least 12 hours of his/her work taken in courses leading to a degree

recognized by his/her institution; and, 3. Have established a 3.0 QPA or its equivalent in business courses as well as a 3.0

overall average. Please contact the ABG advisor Prof. Linda Bolduc if you have any questions about joining ABG.

You can become a “Who’s Who-er”… Who's Who in American Junior and Community Colleges

The college participates in the national publication, Who’s Who in American Junior and Community C o l l eges .

MWCC learners are selected for this honor by a committee in the winter term and are listed in the national publication

which i s p ri n t ed a n n u a l l y . General criteria for this selection are based on active participation in student clubs

and organizations, scholarship, leadership, and contribution to the college and community. To be eligible, you must

participate in at least one on-campus college co-curricular activity, meet grade point average requirements, and meet the

criteria for sophomore status.

Bookstore (Barnes & Noble) The text for this class is required for continued attendance in class.

Books and supplies may be purchased from 8:30 a.m. to 4:00 p.m. Mon. through Thurs., or 8:30 a.m. to 3:00 p.m.

on Fri. The bookstore is also open evenings during the first two weeks of each semester. Evening hours are posted outside

of the store. Cash, checks, and MasterCard, Visa, American Express and Discover credit cards are accepted for purchases.

Checks should be made payable to: MWCC Bookstore. Clothing, candy and snacks are also available.

Library hours Please contact the reference librarians at 978-630-9338 (888-884-6922 toll free) or email library@mwcc.mass.edu.

All learners are strongly encouraged to use the library collections in completing research assignments. During the

academic year, the library is open Monday-Thursday from 7:30 a.m. to 8:30 p.m. and Fridays from 7:30 a.m. to 4:00 p.m.

To see a complete listing of library hours, as well as dates the library is closed, please visit the library’s Web page at

http://library.mwcc.edu.

Blackboard and WebConnect Access

Please Note: All Student Account Logins have been changed!

If you don't have a username and password go to www.mwcc.edu and click on the Activate your Account link.

If you have forgotten your username or password, or need to have your password changed, go to www.mwcc.edu/current

and click on the Account Access Issues link.

If you have any issues creating your account, please contact the Helpdesk at (866)520-7129. When you are finished using

WebConnect, please exit and close your browser to protect your privacy.

How to compute your grade for this class:

Grade Value

Group Case Presentations 20

Individual Weekly Assignments 40

Quizzes 10

Final Exam 20

Class participation 10

Total grade value 100

MWCC Grading System The college uses the following grading system:

Letter Grade Value Quality Points

A 93 - 100 4.00

A- 90 - 92 3.70

B+ 87 - 89 3.30

B 83 - 86 3.00

B- 80 - 82 2.70

C+ 77 - 79 2.30

C 73 - 76 2.00

C- 70 - 72 1.70

D+ 67 - 69 1.30

D 63 - 66 1.00

D- 60 - 62 0.70

F 59 - 0 0.00

Class Schedule (subject to change)

Marketing 142 Prof. E-mail: Office:

A course outline is included below. Changes may be made to this syllabus at any time. Assignments and presentations are due Wed each week for all MW/ classes.

Week

Due Wed. Week of

Chapter

Individual

Assignment

Group #

Case

1

9/4

Chapter 1: Marketing: Creating and Capturing

Customer Value

Welcome to class!

2

9/9

Chapter 2: Company and Marketing Strategy In Class

(1) Trap-Ease

Pg. 62

3

9/16

Chapter 3: Analyzing the Marketing Environment Q: 2 Pg. 92

(2) Jet Blue

Page 94

4

9/23

Chapter 4: Managing Marketing Information Q: 6 Pg. 127

(3) Harrah’s Pg. 129

5

9/30

Chapter 5: Consumer Markets and Consumer Behavior

Q: Technology or

Video Case

(4) Porsche

Pg. 162

6

10/7

Chapter 6: Business Market and Business Buyer

Chapter 7: Customer-Driven Marketing Strategy

Pick one Pg. 185

Case: Cisco 187

Pick one Pg. 218

(gr 1-3) (gr 5) Cisco (gr 4 and 6)

7

10/15

Chapter 8: Products, Services, and Brands

Pick one

pg. 255

(6) Las Vegas Pg. 255

8

10/21

Chapter 9: New-Product Development Focus on Ethics

Pg. 284

(1) Samsung Pg. 285

9

10/28

Chapter 10/11: Pricing Focus on Tech

Pg. 308

(2) Southwest

Pg. 310

10

11/4

Chapter 12: Marketing Channels Chapter 13: Retailing and Wholesaling

Expedia Pg. 369

(3) Netflix Pg. 369

11

11/12

Chapter 14: Communicating Customer Value Q 3 Pg. 430

(4) Tesco Pg. 403

12

11/18

Chapter 15: Advertising and Public Relations

McDonald’s pg. 459

(5) Ogilvy Pg. 460

13

11/25

Chapter 16: Personal Selling and Sales Promotion

Dell Pg. 523

(6) EBAY Pg. 524

14

12/2

Chapter 17: Direct and Online Marketing:

International Paper

Pg. 611

(1)

15

12/9

Chapter 20: Sustainable Marketing: Social

Responsibility and Ethics

Marketing Plan

Presentations

16

12/16

Final

Pg. 160-161

How to use your WebConnect account to register and view your grades

The Mount Wachusett Community College’s student information system is available to learners through

the WebConnect system. Student email accounts have been provided for all learners. Access is available to you

once you have registered for enrollment in credit courses.

Registering Using WebConnect: 1. At the Main Menu for WebConnect. Click on the “Student and Financial Aid” link, the options will

include Registration (to register/get class schedule), Student Records (grades/transcript), and Financial

Aid.

2. From the “Student and Financial Aid” page, click on the “Registration” link to get to the registration

menu.

3. Select the term from the drop down box. Click submit.

4. Click on the “Add or Drop Classes” link. Enter the CRN numbers of the courses you have selected. If

you click on the “Add to Worksheet” button, the course will be transmitted to your registration form,

BUT NOT ADDED to your course schedule officially. Once you have entered all of the CRNs, click on

the “Submit Changes” button to complete your registration.

If you would like to plan your schedule on-line, click on “Look-up Classes” from the Registration menu.

By first choosing a subject area in the first section, you may then search by any other variables (e.g. course

number, campus, instructor, days, etc . . .) When you have entered all of your variables, click on the “Class

Search” button to obtain your search results. To register for any of the courses in your search, click on the box

in the left hand column next to the course or courses you have selected. Click on the “Register” button to add a

course or courses to your schedule. Your confirmed course enrollment will appear after you have clicked on the

“Register” button. If there are errors with your schedule, they will appear below your schedule with a red

“Registration Errors” button. The course(s) appearing in the error section are NOT part of your schedule. A

link at the bottom of the page gives an Error Message Explanation describing each of the possible error. To add

additional courses to your schedule, you may continue to add classes in the lower section of the page or to

complete another search, click on the “Class Search” button.

5. Once you have selected all of your courses in the term for which you are registering, click on the link

at the bottom of the page to “Registration Fee Assessment.” A summary of the charges for this semester will

appear.

TEAM MEMBER PEER EVALUATION FORM - SAMPLE

Do not put your name at the top of this form, but do put your name in the spaces provided below. This

semester you worked with three other learners on preparing a comprehensive case analysis. Please rate

yourself and your team members on the relative contribution made to preparing and presenting the

case. Your ratings will be confidential and anonymous. Be honest on this evaluation.

In rating yourself and your team members, use a one- to five-point scale, where 5 = superior, 4 = above

average, 3 = average, 2 = below average, and 1 = really weak. Add the scores to obtain a total score for

yourself and the other group members. Put any comments you like on the bottom or back of this page.

Fold this sheet when you complete the ratings below. Thank you.

Put your name and your team members’ names in the spaces provided, one name at the top of each column.

Names:

Ratings:

On time for all group meetings:

Helped keep the group cohesive:

Number of useful ideas contributed:

Quantity of work done:

Quality of work done:

+ + + + +

Add Total Scores Here:

CASE PRESENTATION EVALUATION FORM - SAMPLE

Company: Date:

Presenting Team Members:

Place comments after each rating. Ratings (circle the appropriate numbers).

CONTENT

Poor

Below Average

Average

Above Average

Exceeds Expectations

1. Flow and transitions set up 1 2 3 4 5

2. Thoroughness, accuracy, and depth of analysis 1 2 3 4 5

3. Do your charts have “legs”? 1 2 3 4 5

4. Identification and evaluation of alternative strategies using matrices

1 2 3 4 5

5. Quality, quantity, feasibility, and relevance of recommendations

1 2 3 4 5

6. Justification and support for recommendations 1 2 3 4 5

DELIVERY

1. Organization of presentation; Flow and transitions execution

1 2 3 4 5

2. Professionalism of presentation 1 2 3 4 5

3. Use of visuals and internet (Handouts?) 1 2 3 4 5

4. Communication skills of team 1 2 3 4 5

5. Use of time (Start and stop on time?) 1 2 3 4 5

6. Handling of questions 1 2 3 4 5

OVERALL EVALUATION: 1 2 3 4 5

Page 13 of 14

Statement on Disabilities

Students with documented disabilities (physical, emotional, learning and /or others) who believe that they may need accommodation in this class are encouraged to contact the Coordinator for Student Disability Services in Room 139, extension 120, as soon as possible to arrange for such accommodations.

MWCC’s LaChance Library - Access information

Articles:

As an MWCC student, you have access 24 hours a day to all of the MWCC Library online article databases. To get to these

resources and search for journal and magazine articles, visit the Library's webpage, http://library.mwcc.edu and click on

the “Find an Article” icon. In order to access the Library's online databases from an off-campus location (home, your

office, another library, etc.) you’ll need to enter either your 8 digit MWCC student ID number or your 14 digit MWCC library card barcode number.

Books, Videos, CDs, etc.:

In order to look up books, videos, etc. on a topic, you will need to use the Library catalog. The MWCC Library catalog is

available from the Library's webpage (http://library.mwcc.edu), by clicking on the link to "Find Books and More" and is

also located at http://cmars.cwmars.org/search~S38/. If it is not convenient for Distance Learning students to visit the

MWCC LaChance Library to check out resources located through the catalog, items may also be sent to a local public

libraries throughout the state of Massachusetts. For out of state students, books may be sent in the mail as well.

If you do not have a MWCC Library card, you may want to request one. There are a number of ways to accomplish this:

1. Apply for your Library card via email by following the instructions at: http://www.mwcc.edu/Html/Library/distance.html

2. You can also call the Library at 978-630-9125 to request a card

3. If you prefer to fax, please fax your name, address, telephone number, student id number, and e-mail address you

prefer to use to: 978-630-9556

The library will contact you within one business day with your barcode number. Further instructions as well as the actual

library card will be mailed to you shortly thereafter.

For assistance in locating articles, books or other information sources please contact us:

By telephone - 1-888-884-6922 (toll free) Via email - library@mwcc.mass.edu (account is checked at least once daily at 8 am, Mon-Fri)

Using chat - http://www.myPlugoo.com/38NVRVKR37T

In person, when the library is open – Spring/Fall semester hours are: Monday - Thursday, 7:30 am - 7:30 pm and Fridays,

8 am - 4 pm

Academic Support Center Information

Tutoring: Students in need of tutorial services are encouraged to contact the Academic Support Center. Tutorial services are

provided free of charge to enrolled students and include face to face and e-tutoring (online tutoring), drop in help with math and

writing, subject tutoring (sciences, business, accounting, etc.) as well as other services. If you have questions, or wish to set up an

appointment, you may contact: Administrative Assistant, Academic Support Center, 978-630-9333.

For Information about either library or tutoring services please contact Heidi McCann, Dean of Library and Academic Support

Services – hmccann@mwcc.mass.edu or 978-630-9126.

Page 14 of 14

Academic Honesty & Plagiarism:

Students are responsible for Knowing Mount Wachusett Community Colleges’ policy on academic honesty and plagiarism, found at

http://mwcc.edu/catalog/academic-and-grading-policies/ in sum; it is against policy to submit work with the deliberate intent to

deceive or to cheat. Plagiarism is not tolerated at the College.

Withdrawal from a Course:

You may formally withdraw from this course through the 60% point of the semester/cycle as indicated on the academic calendar –

the academic calendar is posted at http://mwcc.edu/academic/academic-calendar/. A grade of “W” will be recorded on your

transcript. A grade of “w” will count as credits attempted but not completed, but will not impact QPA. You are required to sp eak to

me or your assigned advisor before withdrawing from this course. The procedure for course withdrawal includes (Leominster,

Devens, Burbank), bringing the form to me or your assigned advisor, and returning the signed form to the Advising Center or

branch campus. Please be advised that ceasing to attend a class may result in me initiating the withdrawal from a class prior

to the 60% point of the semester/cycle. Course withdrawals will not be processed after the 60% point of the semester/cycle. If

you stop attending after the 60% point of the semester/cycle, you will receive an F grade. F’s are averaged into the QPA for all

students. Any withdrawal may affect progress toward degree and future eligibility to receive financial aid. Contact the record’s

office for information on your student records. Administrative Action Forms are available for withdrawal after 60% point for the

semester/cycle as a result of extenuating circumstances. Students may obtain an Administrative Action form in the records office or

online at http://mwcc.edu/wp-content/blogs.dir/1/files/2013/01/Administrative-action.pdf . Documentation of the extenuating

circumstance may be submitted with the form for the appeal to be reviewed.

Snow/Inclement Weather:

Please call Mount Wachusett Community College at (978) 632-6600 for accurate information. See your student handbook for more

details.

Campus Emergencies:

Please call Mount Wachusett Community College Police at (978)-630-9111 from your cell phone or 111 from a campus phone.

Page 15 of 14

Project team study group contact sheet

Please enter your contact information below and ask your project team members to record their information below on your

sheet. You should do the same for each of your project team members.

PLEASE PRINT

Name City Telephone Email