Motivation Aerosapce SIngapore Vol 3 No 4 2010_0001

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    Meeting theGhallenges of HRfirm, is the first in a series that looks at the challenges ofmanaging and getting the best from staff, and at the sametime, protect the interests of the organisation.

    The consultancy will be providing interesting, timely andtopical information in AeroSpace Singapore to help HRpractitioners in the aerospace industry better prepare forfuture challenges in the realm,To tap on the consultancy'sexpertise, AeroSp ace Singa-pore and QuiteHR have en-tered into an exclusive agree-ment where the consultancyauthors an Aunt Agony col-umn relating to problems in

    HR. This approach will ensure that all readers benef it fromthe experience and expertise of the consultancy. The seriesand the column underscore the AAIS' 2OIO/2O11 work-yeartheme: The Year of the AeroWorkforce.

    Send your queries to: [email protected]'sgWe start the HR series of articles with an abridged article

    skilled manpower. Minor issues we faceas speed with which we mobilise teamssome overseas branches or subsidiariescope with spurts in work-volume. As it iscomfortable for Singaporeans to worklive in Singapore, we need to "coax" indi-to go overseas.these issues a recurring theme annu-the fuctors that give rise toissues?we do see this issue every now andexplained above, the comfort ofSingapore home, as well as some un-expectations on salary duringoverseas stints.

    identify the areas in which the man'shortfalls are the most severe.we are not facing any shortfalls ashave been training engineers and techni-to cater for growth.is also facing a shortfall, whichthat it will be difficult to 'lure' tal'fiom neighbouring countries, will you beto search for talent andwill you target?have reached out to the Philippines,

    and China for technrcians. Thesewill continue to be our alternativeskilled workforce, to supplementlarge workforce which is 90 perthere been any initiatives from theto alleviate the situation?Ministry has been helpful with its Aer-Labour Supplier Scheme to feedneeds of aerospace companies. Thishas been supplying skilled man-to companies at short notice to feedmedium term demand spikes.supply of manpower to the aerospaceallows aerospace companies tofrom cost savings attainable from

    of scale.the aeroworkforce with otherwhat do you think is the corcof the aeroworker?and passion for the indus-would be the core strengths of the ae-

    your comments on the next gener-professionals? What are theirand weaknesses?two core strengths mentioned areis said that the next generation ol the

    is very lT sawy' however, theof shop floor technicians and engi-very much labour intensive, how dothink we can utilise the lT skills of thesewith rcgards to their services?be useful in the areas of data ac-design research, defect trend analy-CLU,

    from Dr. John Kenworthy on motivation.How to MotivateThe key to motivating anyone to undertakeany activity is to effectively link the resourcesrequired (time, effort, skills, knowledge, mon-ey) to the goal (their own goal or yours) usingthe other person's personal values.

    In order to use this effectively you willneedto know and understand the other person's val-ues - what is important to the person. Use thelowest level value necessary (reserve higherlevel values for the most important goals).Everybody does something because theyfind personal value in doing it. For example,purchasing food is commonplace, 99.9 per centof people in the world use something of value(money) to buy something of greater value(food). Food has higher value than money be-cause it sustains life. When you are hungry thevalue of food increases - you are prepared tospend more in exchange.Most inexperienced leaders in the business community expect people to be motivatedsimply because they are paid a rvage - theseleaders need to remember that mone]- itself is

    fo,,o,.u".ion,tGoal Resources

    a means of exchange and rarely motivationalwhen it is already earned - and few people everhave'too much'moneyJohn Fl Kennedy's 19(i2 Rice Universityspeech is replete with motivational triangle mes-sages. And I have chosenjust one of the manymotivation triangle sentences fi:om this singlespeech to illustrate how to use this triangle.I quote, "The exploration of space will goahead, whether we join in it or not, and it is

    Oct-Dec 2010 lenosplcE stNGAPoRE 23

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    COVER STORY,1,'/;/L,,//,,1..,t.:....:,:,,11/,|r//12//.'//./1,i1.

    Everybody does something because they find personal value in doing it.one of the great adventures of all time. and nonation which expecls to be the leacler of othernations can expect to stay behind in the racefor space."

    Let's start',vith rvhat each part represents.And',ve will start r,vith resources. Not becauseit has to come flrst, it really does not matterwhich of these you commence wlth, so long asall three are present in the same thought.ResourcesResources are whatever the other person hasthat 5tou want to use and these include knolvl-edge, skills, mone)I goods, supplies, connec-tions, power. In Kennedy's speech, resourcesare represented by the word, nation.Like all great leaders and speakers,Kennedy set up the audience. And listeners un-derstand that here, the word, nation, is loadedrvith meaning. It is the people, the skills, theknorvledge, the wealth, the desire, everythingthat the nation embodies. And you r'vill realisethat the money was a huge amount (in 1962)and all of it from taxpayers. This amount is ofcourse small when compared with the amountthat was spent recently in the bail out of theUS banking system.ValuesThe second aspect in the motivation triangleis values. These are the values of the otherperson. or people. Kennedv refers here to be-24 AERospAcE srNGApoRE Oct-Dec 2010

    ing the leader, a prized value for US citlzens.It connects to being first, that is, ttinning. Partof the set up before this sentence.

    Kennedy also uses the, arva-v from, motiva-tlon. Many people are motivated to get arva-vfrom something over going to"r'ards a newthing. In this case he says, not, stay behiud.GsalThirdiy there is the goal. This may be your goalas the leader, or it can of course be the otherperson's goal, rvhen you are coaching them.

    The goal in Kennedy's speech is the, racefor space, implying landing a man on themoon. But that part actually comes later.Il{otivationThe motivation triangle is simply to commu-nicate to the other person, that you rvant themto use their resources to achieve a specific goaland this lvill be of value to them personally

    The result is motivation.Remember. motivation is the fruit of theevaluation of goals and resources used to

    achieve it. It is motivating only',vhen the eval-uation is valuable to the other person.A1l you need to remember about motivat-

    ing someone is in this triangle.Their resources - rvhat you rvant them touse or give to achieve the goal.

    Then there is the goal itself. This is either

    l-OLlr :,-,r- - :\llt: :r-.pOftanf :l:= ', .-.--\b'.1'- : -.: -that incl-...::s :.r .-The resii-: -= ::'- :-\ois :-:-..'ple find ri .,- ', -,'othersl' In .--' - -.to tn'o thir:..

    1:The-1.- r--' -to the go:-.:: The5 i:-,'. = :. :.:-- : ,litt therralues oi il. : - : . -,i :r:i- havenot bothereri : :,- .value.Dr John KenworthyCll-:l:1.:l-,. -: :... ---r-: a-ei.' :-.: :''.'

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