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Mortgage Referral Guide

Mortgage Referral Guide - Mortgage Intelligence · Invis & Mortgage Intelligence are proud to offer Assante Advisors and their clients access to the best mortgage products and rates

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Page 1: Mortgage Referral Guide - Mortgage Intelligence · Invis & Mortgage Intelligence are proud to offer Assante Advisors and their clients access to the best mortgage products and rates

Mortgage Referral Guide

Page 2: Mortgage Referral Guide - Mortgage Intelligence · Invis & Mortgage Intelligence are proud to offer Assante Advisors and their clients access to the best mortgage products and rates

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Table of Contents

Introduction to the Mortgage Referral Program 3

About lnvis and Mortgage Intelligence 4

Benefits of the Mortgage Referral Program for Financial Advisors 5

Compensation Structure 7

The Mortgage Referral Process 8

Additional Information Regarding the Client Disclosure Form 10

Invis and Mortgage Intelligence Contact Information 11

Page 3: Mortgage Referral Guide - Mortgage Intelligence · Invis & Mortgage Intelligence are proud to offer Assante Advisors and their clients access to the best mortgage products and rates

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Mortgage Referral Program for Financial AdvisorsInvis & Mortgage Intelligence are proud to offer Assante Advisors and their clients access to the best mortgage

products and rates in the country Through our program, your clients will receive one-on-one service for all of their

mortgage needs from a dedicated Mortgage Consultant Advisors will receive compensation for the referral and

more importantly, peace of mind that their client is receiving exceptional mortgage advice

Our Mortgage ConsultantsOur Mortgage Consultants take great care of you and your client, specializing in mortgages and debt management

– helping wade through the numerous products and features that exist in today’s competitive mortgage market

Just like you, Mortgage Consultants are unbiased, not tied to any one lender - working in the best interest of your

clients They will be able to discuss your client’s situation and find the mortgage that best suits their needs You are

now positioned to help your client when they are purchasing a home, refinancing, renewing their mortgage or are in

need of a home equity line of credit

Page 4: Mortgage Referral Guide - Mortgage Intelligence · Invis & Mortgage Intelligence are proud to offer Assante Advisors and their clients access to the best mortgage products and rates

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About Invis & Mortgage IntelligenceTogether, Invis & Mortgage Intelligence form Canada’s largest independent mortgage brokerage With over 1,100

Mortgage Consultants and nearly $125 billion in funded mortgage originations, the company has proven to be a solid

negotiator on behalf of its clients With access to over 50 lenders and hundreds of mortgage products – many only

available through a mortgage broker – Invis & Mortgage Intelligence Mortgage Consultants work diligently to ensure

that each and every client receives the mortgage that suits their particular needs

Regardless of your client’s past or current situation or planned future lifestyle changes, we have the mortgage

solution for them Many major life events such as getting married, expanding the family, saving for retirement or

receiving an inheritance have an impact on which mortgage is best As clients move through different life stages,

it makes sense to re-examine their mortgage approach to make sure that they maintain the right mix of products

to help them reach their financial and lifestyle goals When personal goals change, it also makes sense to alter

the client’s mortgage plan An Invis or Mortgage Intelligence Mortgage Consultant, in consultation with a Financial

Advisor, can place each client with a product that best suits them

From working with our referral partners and servicing clients, to constructing deals and negotiating with lenders,

lnvis and Mortgage Intelligence Mortgage Consultants uphold a level of integrity second to none in the mortgage

industry We’re committed to working with you and your client to make sure your client obtains all the advantages a

Mortgage Consultant can offer, and to deliver service of the highest standard throughout the life of their mortgage

Whatever their life stage, make sure your clients receive the expert advice of one of our Mortgage Consultants and

benefit from their own customized mortgage strategy

Working togetherBuilding trust and integrity in relationships is the foremost principle in all of our dealings, and we take pride in

delivering on those values with other like-minded professionals

Our Mortgage Consultants take their professional partnerships very seriously They aim to make the entire mortgage

process as smooth as possible, and keep you informed of the status of your client’s financing transaction every step

of the way

Page 5: Mortgage Referral Guide - Mortgage Intelligence · Invis & Mortgage Intelligence are proud to offer Assante Advisors and their clients access to the best mortgage products and rates

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Benefits of the Mortgage Referral Program for Financial AdvisorsOur objective is to provide you with the resources necessary to grow your portfolio by extending your client service

abilities beyond the traditional Financial Advisor-Client relationship, while at the same time increasing your income

You will have access to any of our Mortgage Consultants, however, as is often the case, aligned Financial Advisors

and Mortgage Consultants often continue their individual relationships to service all of their mutual clients, and have

developed a strong two-way relationship for financial products and services

Expand your product offeringThe top benefit that this referral program will provide you with is the opportunity to enhance and protect your

relationship with your client by allowing you to present your clients with products that were not previously included in

your offering You will now be able to provide your client with broad access to a variety of different mortgage products

- including the best rates in the country – from a wide selection of different lenders

Protect your portfolio from the Big BanksMost mortgages in Canada are held within the Big 5 Banks, and the banks are increasingly making a greater push to

have their representatives solicit and sell their proprietary mutual funds, RRSPs and other investment vehicles - the

same vehicles that you offer to your clients This creates client stickiness for the banks By identifying the current

mortgage needs of your clients, together, we can work to satisfy all of their financial needs, thus reducing their

reliance on the Big Banks, and enhancing your client retention

Bring in the next generation of clientMany of you are already working to provide generational wealth transfers by offering your services to many of your

clients’ family members For those of you who would like to increase your exposure and expand your product offering,

the mortgage referral program can help you do that more effectively You can introduce the financial planning process

to your prospects, discuss their mortgage needs, and if licensed, assess your prospective clients’ insurance needs all

at the same time

Refinancing to improve clients’ cash flowMany of your clients may be carrying high-interest debt, most commonly in the form of credit card debt or a car loan

which, through refinancing, could be consolidated with their mortgage at a new, lower interest rate In the majority

of cases, the payment amount on the newly refinanced mortgage is significantly less than the sum of the individual

payments that were previously required on each individual debt component, thus vastly improving the client’s monthly

cash flow Why not discuss this option with your clients as a way to enhance their savings goals, and put some

additional cash in their pockets?

Page 6: Mortgage Referral Guide - Mortgage Intelligence · Invis & Mortgage Intelligence are proud to offer Assante Advisors and their clients access to the best mortgage products and rates

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Enhance your incomeOur mortgage services are an opportunity for you to enhance your income Not only will you will be compensated

for your mortgage referrals, but if you are life insurance licensed, knowing your clients’ current mortgage situation

adds an opportunity for you to discuss life insurance options at a time when your clients’ need to protect their

families is the greatest Purchasing a home is often the largest single purchase a client will make

A WIN-WIN proposition for you and your clientBenefits for you: • Expanded service offering, with little to no effort

• Security from knowing that a personal banker will not attempt to take your

client and transfer their portfolio

• A fee for providing the referral

Benefits for your client: • The best rates available from a long list of lenders

• A wider selection of products to suit their particular needs

• Service at a convenient time and place

Let us help youBroaden the value you have to your clients as an Assante Advisor, while adhering to all of the regulations set by

governing bodies

The mortgage services offered through Invis and Mortgage Intelligence are far-ranging and branch out to many

more products and better rates than those that are typically available directly to end-consumers A few that may

be of particular interest to you are:

• Equity take-out mortgages – free up funds for you to manage elsewhere

• Switch mortgages or early renewals – move your clients away from their traditional financial

institutions

• Lower rates and more flexible offerings – funds may be better suited for other investments

• Special mortgages for your self-employed clients

With today’s low interest rates, let us help you to grow your clients’ net worth and your portfolio by managing their

mortgage debt and more efficiently utilizing their home equity

Page 7: Mortgage Referral Guide - Mortgage Intelligence · Invis & Mortgage Intelligence are proud to offer Assante Advisors and their clients access to the best mortgage products and rates

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Compensation StructureFor each client that you refer to a Mortgage Consultant that results in a completed mortgage transaction, you

will receive a referral fee Your referral fees are calculated as a percentage of the finder’s fee received by Invis or

Mortgage Intelligence from the applicable lending institution based on the specific deal

Note: The MFDA and IIROC rules require that all referral fees are paid and recorded on the books of the Dealer

Financial Advisors are not permitted to receive referral fees directly from the Mortgage Brokerage, therefore all

referral fees will be paid directly to your Head Office Your referral fees will then be paid to you according to your

regular payment arrangements with Assante

The Numbers!

Example 1 Referred client arranges a $200,000 first mortgage and has chosen a 5-year variable rate

product Your compensation would be calculated as follows:

Mortgage Amount: $200,000

Product: 5-year variable

Finder Fee: 80 bps

Gross Commission on deal: $200,000 x 80 bps = $1,600

Referral Fee (25%): $1,600 x 25% = $400!

Example 2 Referred client arranges a $250,000 first mortgage and has chosen a 10-year fixed rate

product Your compensation would be calculated as follows:

Mortgage Amount: $250,000

Product: 10-year Fixed

Finder Fee: 100 bps

Gross Commission: $250,000 x 100 bps = $2,500

Referral Fee (25%): $2,500 x 25% = $750!

* Examples for demonstration only and are subject to change. Referral fees are subject to usual fee payment arrangements with Assante and applicable taxes being withheld.

Page 8: Mortgage Referral Guide - Mortgage Intelligence · Invis & Mortgage Intelligence are proud to offer Assante Advisors and their clients access to the best mortgage products and rates

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The Mortgage Referral ProcessThrough the financial planning process you uncover a client need; and through mutual agreement, decide to obtain

the services of an Invis or Mortgage Intelligence Mortgage Consultant When deciding whether to select an Invis

Consultant or a Mortgage Intelligence Consultant, be assured that you can expect a great experience while having

your high client service standards met Invis and Mortgage Intelligence operate on one consolidated platform, thus

offering the same services and operating under the same ethically sound principles

The following steps outline the process for submitting a referral:

• Visit www invis ca/assante or www mortgageintelligence ca/assante to complete the following two required forms:

1 Electronic Mortgage Referral Form

2 Client Disclosure Form (see following page for sample) Note: If the primary account is a joint account, only one Client Disclosure Form is required and should be signed by each account holder

• Print and complete the Client Disclosure Form and have it signed by your client This form must be distributed as per the instructions on the form

• Complete the Electronic Mortgage Referral Form and click on the submit button The referral form is sent electronically to the Invis & Mortgage Intelligence National Call Centre

• The Call Centre records the referral and sends an e-mail notifying the Mortgage Consultant that a referral has been received The Mortgage Consultant is obligated by a service level agreement to contact those involved within a predetermined time frame (typically within 4 hours) to ensure that proper service levels are maintained at all times If you already have an established relationship with a Mortgage Consultant, you may indicate him/her on the referral form; otherwise the Mortgage Consultant will be selected based on geographical proximity to the client

• Once advised of which Mortgage Consultant has been assigned to the client, the Financial Advisor must fax or email the completed and signed Client Disclosure Form to that Mortgage Consultant

• The Mortgage Consultant will contact the Financial Advisor to discuss the referred deal, and then the client to make arrangements to complete the application In the majority of cases, all attempts will be made to meet face-to–face with the client or under other parameters that the Advisor deems appropriate That may mean a meeting with the client where the advisor is present, a meeting with the client at the Mortgage Consultant’s office, a meeting at the client’s home or a teleconference between all involved parties

• The Mortgage Consultant will provide regular updates to the Financial Advisor and our National Call Centre on the status of the application throughout the process The Invis or Mortgage Intelligence Regional Manager will also monitor deals and assist with any unforeseen issues that may arise in the transaction or with the lenders

• Once the mortgage has closed and the transaction completed, the lender pays a finder’s fee to Invis or Mortgage Intelligence for the deal We will forward the referral component to the Assante Head Office for distribution to the Advisor

Page 9: Mortgage Referral Guide - Mortgage Intelligence · Invis & Mortgage Intelligence are proud to offer Assante Advisors and their clients access to the best mortgage products and rates

CLIENT DISCLOSURE – REFERRAL ARRANGEMENTS (Provided pursuant to Section 13.10 of National Instrument 31-103 - Registration Requirements, Exemptions and Ongoing

Registrant Obligations)

Client(s) Name(s) Assante Client Account Number

Address Tel. # (Home)

Email Tel. # (Cell) Requested Mortgage Consultant (Please leave blank if you would like us to assign a Mortgage Consultant in your client’s area) To: Assante Wealth Management (“Assante”)* and to: Invis Inc. (“Invis”) and Mortgage Intelligence Inc. (“MI”) I/We have selected Invis, or its wholly owned subsidiary MI, together or each of them (“InvisMI”), as my/our mortgage consultants for mortgage advice services. I/We understand that Assante has established a referral arrangement with InvisMI whereby its representatives may, but are not required to, refer clients to InvisMI for which Assante may receive a referral fee of up to 25% of each applicable finder’s fee1 received by InvisMI. These fees are paid in respect of services provided to me/us, and are inclusive of all applicable taxes. I/We understand that Assante may or may not share any or all of the referral fees received with the Advisor specified below. I/We understand that InvisMI’s mortgage fee schedule remains the same whether or not a referral fee is paid to Assante. The above-noted referral fees are payable in connection with all dealings by me/us with InvisMI that results in a payment to InvisMI or its affiliates from the applicable lender as a result of advancing of funds by the lender to me/us in respect of purchases, refinances, switches, renewals or transfers of mortgages. Assante Financial Management Ltd. (“AFM”) is a member of the Mutual Fund Dealers Association of Canada (MFDA) and its advisors are currently licensed to sell mutual funds, guaranteed investment certificates (GICs) and government bonds. Assante Capital Management Ltd. (“ACM”) is a member of the Investment Industry Regulatory Organization of Canada (IIROC) and its Advisors are licensed to sell equity securities, bonds, mutual funds, GICs and other securities that are subject to available regulatory exemptions. Your AFM or ACM advisor may also offer insurance related products, such as segregated funds, provided that they are duly registered to do so under applicable insurance legislation and the dealer approves such activity to be conducted outside of the dealer. Invis Inc. and Mortgage Intelligence Inc. are both registered as mortgage brokerages in all provinces of Canada except the territories, and are authorized to manage my/our mortgage service needs through their registered mortgage consultants. I/We understand that InvisMI and its representatives are not permitted to engage in activities for which they are not registered, including the selling of mutual funds or the

selling of securities, and that Assante is not related to or an affiliate of InvisMI. Any general financial advisory services or other services which Assante provides to me/us in accordance with its registrations will continue to be provided to me/us by Assante, not InvisMI, and will continue to be the responsibility of Assante. Similarly, I/We understand that the mortgage brokerage services will be the responsibility of InvisMI, not Assante. I/We understand that InvisMI must receive all instructions about my mortgage from me/us, and not Assante. I/We acknowledge that the Advisor indicated below and Assante are not registered mortgage brokers or lenders and are not licensed to provide advice or assist on any mortgage and lending matters. It is illegal for any of the foregoing Assante Advisors to trade or advise in respect of securities for which they are not licensed or registered under applicable securities legislation to so trade or advise. I/We understand that InvisMI and Assante make no representations regarding each other, nor the services provided by the other, and any relationship formed between me/us and one of these parties is in no way related to my/our relationship with the other party.

I/We hereby consent to the disclosure between Assante and InvisMI of my/our personal information, including the terms of any mortgage arranged through this referral, as is necessary in order for InvisMI to provide mortgage brokerage services to me/us and for InvisMI to report to Assante in respect of its provision of such services to me/us. I/We hereby further consent to the use by each of Assante and InvisMI of my/our personal information as is necessary in order to provide such services and/or to report to me/us, as the case may be. I/We understand that this consent can be revoked at any time by providing written notice to both Assante and InvisMI and that my/our continuing relationship is not conditional upon the provision of this consent. 1 “Finder’s Fee” refers to the fee paid by a lender to a mortgage brokerage firm for originating an individual mortgage loan as the term is commonly considered in the mortgage brokerage industry.

q I/We consent to the disclosure of my/our personal information in the manner set out above.

q I/We do not consent to the disclosure of my/our personal information in the manner set out above.

Client Name (please print) Client Signature Date

Joint Client Name (please print) Joint Client Signature Date

Name of Advisor Phone Email

* Assante means the firm indicated here: (Check Applicable Box) q Assante Financial Management Inc. q Assante Capital Management Inc.

Assante ADVISOR: INVISMI MORTGAGE CONSULTANT: q Registered at www.invis.ca/assante or www.mortgageintelligence.ca/assante q Disclosure form included in mortgage file to InvisMI head office.

q Form delivered to Mortgage Consultant by fax or email, or faxed to InvisMI @ 1-866-864-6847.

SAMPLE

Page 10: Mortgage Referral Guide - Mortgage Intelligence · Invis & Mortgage Intelligence are proud to offer Assante Advisors and their clients access to the best mortgage products and rates

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Additional Information Regarding the Client Disclosure FormThe rule governing MFDA & IIROC requires Financial Advisors to provide their clients with written disclosure

of the referral arrangement prior to any transaction taking place The Financial Advisor must obtain a fully

executed copy of the Client Disclosure Form prior to the processing of any mortgage transaction and retain an

original copy in their file

Accordingly, Advisors need to:

• Complete the Client Disclosure Form for new client(s) This form must be signed by the client(s)

• Once all signatures have been obtained, the Advisor must provide a copy to the client, retain one in their files, and provide a copy to their Mortgage Consultant

• Complete the electronic Mortgage Referral Form at www invis ca/assante or www mortgageintelligence ca/assante

• Once a Mortgage Consultant is assigned to the file, the Advisor must fax or email the Client Disclosure Form directly to the assigned Mortgage Consultant

• The Advisor must retain the original forms in each client’s file

The Mortgage Consultant is required to supply the Client Disclosure Form with their mortgage file to

Invis and Mortgage Intelligence’s Compliance Department

Without the completed disclosure form, Invis/Mortgage Intelligence is unable to send your referral fee

to your Head Office

Page 11: Mortgage Referral Guide - Mortgage Intelligence · Invis & Mortgage Intelligence are proud to offer Assante Advisors and their clients access to the best mortgage products and rates

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Invis and Mortgage Intelligence Contact Information

For any questions about the Mortgage Referral Program please contact the Invis and

Mortgage Intelligence Call Centre, or a Regional Manager near you:

Main Contact: Deborah Batten

Toll Free: 1 866 854 6847

Toll Free Fax: 1 866 864 6847

Email: invis@invis ca | mi@migroup ca

Tony Kreutzer, Vice President, Western Canadatony kreutzer@invismi ca | 250 718 4687

Rob Hafer, Regional Manager, Vancouver Island & Lower Mainlandrob hafer@invismi ca | 250 480 0633

Barb Morgan, Vice President, Eastern Canadabarb morgan@invismi ca | 519 574 9111

Lisa Valade, VP Training & Business Development, Regional Manager, GTA & Golden Horseshoelisa valade@invismi ca | 416 662 3551

Michael Celuch, Regional Manager, Southwestern Ontario michael celuch@invismi ca | 519 988 1070

Susan Thomas, Regional Manager, Toronto, Mississauga East susan thomas@invismi ca | 416 271 1711

Isabelle Barbeau, Vice-President, Quebec isabelle barbeau@invismi ca | 1 855 518 1900

Page 12: Mortgage Referral Guide - Mortgage Intelligence · Invis & Mortgage Intelligence are proud to offer Assante Advisors and their clients access to the best mortgage products and rates

invis.ca/assante mortgageintelligence.ca/assante