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Wednesday, April 19, 2023
A bank is a number one player in any sort of financing
The out of 45million people, 27.9% leave in urban, 72.1% are in rural.
The current banked community in the country, (13.9) %: 17.9% male, 10.1 % female (2013);
Only 6.8% rural community use banking services as compared to 27.6% urban
78.6% of formally employed people use banks, 4.9% subsistence farmers use banks
Sources of Income: Salary 7.2%, Own business 22.4%, Agriculture 36.4%, dependents = 22.9%
Wednesday, April 19, 2023
29.6%=Insufficient money(perception, fact: 28%,
84 % (rural) live below poverty line)
Minimum balance =21.0% (monthly fees:
psychology of the poor keep, protect)
Banks are too far = 12.8%Does not know how to open a bank account = 6.3% (illiteracy = (20-30)%)
Does not understand benefits =4.2%
Wednesday, April 19, 2023
Worry of failure to pay back = 37.5%
=> Business models: when does a farmer default? Community banks know better!
No need to borrow money = 35.2% (You borrow to grow – no growth in subsistence farming)
Don’t believe in borrowing = 8.0%
Wednesday, April 19, 2023
Scale down: the only way to get closer! But…business case?
Use Technology: Use of payment channels like ATMs, mobile and Agency banking is key….business case?
Share: Economies of scale & synergies….YES
Financial Education: Increase financial literacy levels
Community based financial institutions are Community based financial institutions are very key to rural financing: Community very key to rural financing: Community Banks, MFIs, Village Community Banks Banks, MFIs, Village Community Banks (VICOBA), SACCOS (VICOBA), SACCOS
Wednesday, April 19, 2023
More than 70% of all payments are made through non bank instruments
◦ The right agent banking model must address the following challenges
◦ Increase the banked community ◦ Address agent liquidity challenges◦ Keep the bank-customer relationship positive◦ Help to raise both deposit and loan portfolios◦ Increase bank footprint◦ Have business proposition: both the bank and the agent
Wednesday, April 19, 2023
Infrastructure (road
network, communication) Illiteracy
Business challenges:
◦ Population Dispersion
These make rural business propositions challenging
Solution: Provide simple, shared solutions to create economies of scale.
Wednesday, April 19, 2023
The trend is towards convergence and sharing
Sharing infrastructure, reduces cost
Enriches product provision
Facilitate cross-institution payments
Creates numbers needed for rural business viability
Wednesday, April 19, 2023
Wednesday, April 19, 2023
To address all these challenges, in year 2006, six banks started a Consortium of banks in order to establish a shared infrastructure for provision of ATMs and related electronic payment services (POS, Mobile, etc)
The name Umoja, in this context stands for Unity,
Togetherness
Ownership: Owned by member banks
Due to increase in number of members, The Consortium transformed its governance structure from Consortium to a Company, limited by shares.
Wednesday, April 19, 2023
Membership: 27 member banks (Community and commercial banks)
ATMs: Around 200 ATMs
Coverage: Country coverage across the mainland and Zanzibar (Unguja and Pemba)
Transaction channels Currently: ATMs, Mobile, Agency banking
To be introduced: InternetAll services (to be) introduced in a shared environment
Wednesday, April 19, 2023
PHASE I• Cash withdrawal • Balance enquiry• PIN change • Mini statements • Same card holder accounts
transfers
PHASE II Inter-bank/Inter-card Transfer Card-less withdraws Shared Mobile banking Shared Point of sales Shared Agency banking Cross -bank beneficiary payments Online Airtime Recharge Utility Payments Subscription Services Internet Banking Regional and International
Integrations
Wednesday, April 19, 2023
UmojaSwitch is owned by banks but it is not a bank
Banks within UmojaSwitch Compete while Cooperating
New banks have equal chances of becoming owners
Banks participate as shareholders or non shareholders
Wednesday, April 19, 2023
Wednesday, April 19, 2023
UmojaSwitch has gone miles
Wednesday, April 19, 2023
UmojaSwitch is now an East African Network
Wednesday, April 19, 2023