Module 9

Capacity development through knowledge sharing

Knowledge sharing context in DEVCO

- Staff cuts, simplification exercice ongoing

- New Mission statement "EuropeAid aims at being a learning organisation"

- Learning and Knowledge development strategy in the making of aid development

- Management increasingly present on the Knowledge Sharing platform capacity4dev

Communities of practice: Groups

Story telling: Voices & Views

Knowledge sharing platform

Personal Capacity :

Learn: Voices and views, Thematic groups Make your work or expertise visible : profile / people sectionGet support from CoP / peers, find expertise in thematic groups Online collaboration tools in groups to

• Build-up your Knowledge : group site / pages • Share updates, ideas and ask questions: Blogs • Share your work, documents and files : Document library + Taxonomies / filters• Capitalise on your workshops : events pages• + Task management, surveys etc

Coming up next => Projects : Lessons Learned & experiences shared from other projects (March 2014)

Our Organisation's Capacity:

- To retain knowledge / stop reinventing of the wheel: knowledge online - not on emails : The nightmare - Increase adaptability to change and resilience: retain capacity despite people turn around, reorganisations, staff cuts- Cross learning among thematics + among various parts of the institution - Open our knowledge to and learn from partners, ngos, private sector, governments - Capitalise on the huge knowledge and expertise that stems from the implementation of thousands of projects : today stays mostly with the consultants and NGOs implementing our programmes- Re-consolidate the knowledge of hundreds of project / programme websites onto capacity4dev - Offer an open consultation space : internal and external

Challenges ahead

Just started: Redevelopment in 2014 to move to Drupal 7 : an opportunity to re-architecture the site and deliver better on key challenges:

>Incentives: build an conducive framework >Learning Portal : scorm compliant, eLearning, catalogues, course list,

tracking etc – Pilot for the new external LMS of the COM >Projects + links to corporate tools (pull data from Financial, GIS, PM..) >Online work tools (spreadsheets, doc based collaboration) >Mobile and Multilingual >Dig out value: Improved recommendations tool (who recommends)>Usability improvements across the board : look and feel and workflows>Low bandwidth>Widen Branding : DEVCO EU ?

Questions ?