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Modernizing core systems to keep pace with FinTech revolution

Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

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Page 1: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Modernizing core systems

to keep pace with FinTech revolution

Page 2: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Desperate contest

Page 3: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Unfavourable

Macro

environment

More strict

regulations

Disruptive

technologies

New

competitors

Changing

customer

behaviour

Financial

institutes

Page 4: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

What FinTechs do

Crowdfunding Social lending

Private banking

Payment services

Blockchain

Money transfer

Personal financing

Insurance

Page 5: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

What characterizes FinTechs?

Concentrating on one particular service

Exclusive use of electronic channels (Internet)

User interface simple, highly ergonomic

Operating processes are automated, optimized for

the given service

They work with low costs (no branch network,

minimal human work required)

Page 6: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Growth of the FinTech market

0

5000

10000

15000

20000

25000

2010 2011 2012 2013 2014 2015

FinTech investments worldwide, M$

USA Europe Asia Other

Source: Accenture, The Future of FinTech and Banking, 2016

Page 7: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

FinTechs’ attitude towards

Incumbents

Source: Accenture, The Future of FinTech and Banking, 2016

0%

20%

40%

60%

80%

100%

2014 2015

World

Competitive Collaborative

0%

20%

40%

60%

80%

100%

2010 2015

Europe

Competitive Collaborative

Page 8: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

BigTechs – The GAFAA

Friend to friend

Page 9: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

What characterizes BigTechs?

Single account Openness User experience

Page 10: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

FinTechs

FinTechs + BigTechs = ?

BigTechs

FOCUSED

SIMPLE

ERGONOMIC

AUTOMATED

CHEAP

UNIFIED

OPEN AND

INTEGRATIVE

Page 11: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

How disruptive are xTechs?

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Consumerbanking

Fundtransfer &payments

Investment &wealth

management

SMEBanking

Brokerageservices

Probability of restructuring till 2020

Source: PWC, Blurred Lines: How FinTech is Shaping Financial

Services, 2016, survey of 544 CEOs in 46 countries

Page 12: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Rise of the new world

Page 13: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Rise of the new world

Page 14: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Rise of the new world

Page 15: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Why would Bausparkassen

care?

Page 16: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Niche markets

Page 17: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Why affected by changes?

Bausparkassen

New regulations

xTech companies

New partners

New ecosystems

IFRS 9 PSD 2

INSTANT PAYMENT

Page 18: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Are incumbents able to

innovate as xTechs do?

Page 19: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

The formula of successful

innovation

IMPLEMENTATION INNOVATION IDEAS

Page 20: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Typical IT of Incumbents

Page 21: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

IT systems of Incumbents

System 1 2 - 10 11+ Total

GL 68 (44%) 68 (44%) 19 (12%) 155 (100%)

DWH 56 (36%) 71 (46%) 28 (18%) 155 (100%)

Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%)

Payment

systems

48 (31%) 79 (51%) 28 (18%) 155 (100%)

Customer front-

end

35 (23%) 84 (54%) 36 (23%) 155 (100%)

Sources: Banking Technology & SAP survey, „Go digital and transform’!”, Banking Technology, September 2015.

Survey of 155 banks

Page 22: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

What is the result of

complexity?

33%

29%

40%

40%

43%

0% 10% 20% 30% 40% 50%

Support new complexproducts

Coopeartion with othersystems

CRM support

Launch new products

Analyze customer data

With what are banks least satisfied?

Source: IBM Global Business Services, Whitepaper, Common Sense Core Banking

Modernization: Rational approaches to achieving success, 2011

Page 23: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Why problem?

Lack of customer focus

Slow solution deployment

Limited integration ability

INCUMBENTS xTECHS

Page 24: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

How can the IT of

incumbents be renewed?

Page 25: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Progressive modernization

Page 26: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Complete change

Page 27: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Case study of a complete

change

Page 28: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)
Page 29: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Management systems

Client Service and Sales Support

Base systems Central Services

An

aly

se

s,

Rep

ort

ing

, S

tati

sti

cs

(B

I)

Application Integration

CRM

Payment system interfaces

Document management

Sales front IVR Portals

Sales team management

Posta GIRO Account

management

Reporting

Contract

management

Product

management

State

subsidy

Security

management

Receivables

management

Collection

Calculator

Registering

documents

Storing

documents

Creating

documents

Scoring Application

processing

Credit

Assessment

INFRA-

Contracts

KHR-

Interface

Credit

monitoring

Commission

calculation

Career

management Partner data

management

Targeted architecture

HR

Payments

Treasury

Payables

receivables

Provision

management

Payments General

ledger

Controlling

Asset

management

Akvizíció

vezérlés

Kampány

kezelés

Állomány

hozzáren-

delés

Consulting eBanking Telesales

Application

Management

Central

authentication

Acquisition

management

Campaign

management

Partner

Managing

orders

360˙ Partner

profile

Real estate

evaluation

In/out

Front

Sales

forecast

Sales

Partners

Product

catalogue

Middleware

Page 30: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

The advantages

360 customer profile

Fast development & product parameterization

Short-time implementation of new business branches

Smooth upgrade and extension of the system

Page 31: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

IMPLEMENTATION

Page 32: Modernizing core systems - EFBS · 2018-09-26 · Core banking 86 (55%) 51 (33%) 18 (12%) 155 (100%) Payment systems 48 (31%) 79 (51%) 28 (18%) 155 (100%) Customer front-end 35 (23%)

Thank You for Your

attention!

Contact:

[email protected]