Model No. KV-S1037Xcontent.etilize.com/User-Manual/1046756411.pdfOperating Manual Document Scanner Model No. KV-S1037X These instructions contain information on operating the scanner

Operating ManualDocument Scanner

Model No. KV-S1037X

These instructions contain information on operating the scanner. Before reading these instructions, please readthe Quick Installation Guide enclosed with this unit. Keep all documentation in a safe place for future reference. Current model availability depends on your country/area. Please contact your dealer.

IntroductionThank you for purchasing a Panasonic Document Scanner.

Trademarks• Microsoft®, Windows®, Windows Vista®, and Internet Explorer® are either registered trademarks or

trademarks of Microsoft Corporation in the United States and/or other countries.• ISIS is a registered trademark or trademark of EMC Corporation in the United States and/or other

countries.• IBM® is a trademark of International Business Machines Corporation, registered in many jurisdictions

worldwide.• Intel® and Intel Core™ are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other

countries.• Adobe® and Reader® are either registered trademarks or trademarks of Adobe Systems Incorporated in

the United States and/or other countries.• Google® and Google Chrome™ are either trademarks or registered trademarks of Google LLC.

• Mozilla® and Firefox® are registered trademarks of the Mozilla Foundation.

• Presto! PageManager® and Presto! BizCard® are either registered trademarks or trademarks of NewSoftTechnology Corporation in the United States and/or other countries.

• Bonjour is a trademark of Apple Inc., registered in the U.S. and other countries.

• All other trademarks identified herein are the property of their respective owners.

About the Descriptions in This Manual• Windows refers to the Microsoft Windows operating system (hereafter Windows).

• Windows Vista refers to the Microsoft Windows Vista operating system (hereafter Windows Vista).

• The screen shots used in this manual may differ from the screens displayed on your computer.

• Letter size: This is the standard paper size of 8.5 in. × 11 in. used in the United States and/or othercountries.

• A4 size: This is a standard paper size of 210 mm × 297 mm.

• dpi (dots per inch): This is the number of dots per inch. This unit is used for scanning and printingresolution. The higher the dpi value is, the higher the resolution becomes.

• lb.: "Weight in pounds" of paper represents the weight of 500 (432 mm × 559 mm [17 in. × 22 in.]) sheets.

Note• Locations represented with page numbers in ( ) include a link to that location. When using Adobe

Reader, if you press the [Alt] key and the [←] key at the same time after moving to a referenced page,you can return to the previous page. For details about using Reader, see the Reader help.

Introduction

2

About the DocumentationThe scanner documentation consists of 2 manuals: the Operating Manual (this manual), and the QuickInstallation Guide.

Operating Manual(this manual) This manual provides information about the operation of the unit.

Quick InstallationGuide

The Quick Installation Guide explains about safety precautions and otherimportant information, and outlines brief installation procedures of the unit andsoftware.

About the Software HelpEach software contains help files.For details about viewing the help files, see "4.3.2 To view the help" (page 20).

Software / Manual DVD-ROM Contents

Drivers

Device Driver

TWAIN

ISIS

Applications

Image Capture Plus*1

Presto! PageManager 9*2*3

Presto! BizCard 6*3*4

Utilities

User Utility

Scan Button Setting Tool*5

Network Scanner Select Tool*6

Network Setting Tool*6

Documents*7Operating Manual

Control sheet*8

*1 Image Capture Plus is a Panasonic original application for configuring advanced scanning settings.*2 Presto! PageManager 9 is an application for scanning, sharing and organizing documents. The edition of Presto! PageManager 9

included with this unit is different to the commercially available one.*3 Panasonic does not provide technical support / customer service for Presto! PageManager 9 and Presto! BizCard 6. Please

contact NewSoft Technology Corporation at:http://www.newsoftinc.com/support/tech-supportcontant.php

*4 Presto! BizCard 6 is an application for organizing and managing business cards.*5 This tool is used when the scanner is connected via USB.*6 This tool is used when the scanner is connected over a LAN.*7 Each document is a PDF document. To view documents correctly, install Adobe Reader.*8 For details about the control sheet, see "6.3.3 Using Control Sheets" (page 40).

Introduction

3

System RequirementsComputer IBM PC/AT or compatible machine with a DVD-ROM drive

CPU Intel Core 2 Duo 1.8 GHz or higher

InterfaceUSB 2.0 / USB 3.0 / USB 3.1 (Gen1)LAN (10Base-T / 100Base-TX / 1000Base-T)Wireless LAN (IEEE802.11n/g/b)

Recommended webbrowser

Internet Explorer 11 / Mozilla Firefox (latest version) / Google Chrome (latestversion)

Note• For details about the system requirements, refer to [Read me first] in the Software / Manual DVD-

ROM.• The scanning speed differs depending on the host computer’s operating environment or the

application used.• Due to the slower speed of USB 1.1, it is recommended to use a USB 2.0 / USB 3.0 / USB 3.1 (Gen1)

interface.• If you connect the unit to a USB hub, it is not guaranteed to work.

Introduction

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Table of Contents1 Feature Highlights .................................................................................. 72 Before You Start ..................................................................................... 82.1 Precautions ...................................................................................................................... 82.2 Security Notice .............................................................................................................. 102.2.1 Management of documents and scanned data ............................................................ 102.2.2 Management of setting information .............................................................................. 102.3 Check the Accessories ................................................................................................. 112.3.1 Optional Accessories .................................................................................................... 12

3 Location of Controls ............................................................................ 133.1 Main Unit ........................................................................................................................ 133.1.1 Front ............................................................................................................................. 133.1.2 Rear .............................................................................................................................. 14

4 Installation ............................................................................................. 154.1 Required Space Around the Scanner .......................................................................... 154.2 Installing the Software .................................................................................................. 164.2.1 When using this unit with a USB connection ................................................................ 164.2.2 When using this unit with a wired LAN connection ....................................................... 174.2.3 When using this unit with a wireless LAN connection .................................................. 184.2.3.1 Simple AP mode ........................................................................................................ 194.2.3.2 Station mode .............................................................................................................. 194.3 Viewing Operating Manual and Help Installed ............................................................ 204.3.1 To view the Operating Manual ...................................................................................... 204.3.2 To view the help ............................................................................................................ 20

5 Operation Panel .................................................................................... 215.1 About LED ...................................................................................................................... 22

6 Operation ............................................................................................... 236.1 Basic Operations ........................................................................................................... 236.1.1 Turning ON/OFF the unit's power ................................................................................. 236.1.2 Returning from sleep mode .......................................................................................... 236.1.3 Setting the feed tray ..................................................................................................... 246.1.4 Setting the exit tray ....................................................................................................... 256.1.5 Opening/Closing the ADF door ..................................................................................... 266.2 Preparing Documents ................................................................................................... 276.2.1 About documents .......................................................................................................... 276.2.1.1 Compatible Paper ...................................................................................................... 276.2.1.2 Compatible Card ........................................................................................................ 286.2.1.3 Compatible Passport ................................................................................................. 296.2.1.4 Carrier sheet (KV-SS077) .......................................................................................... 296.2.1.5 Incompatible Documents ........................................................................................... 306.2.1.6 Notes about Documents for Scanning ....................................................................... 316.2.1.7 Notes about Double Feed Detection .......................................................................... 316.2.2 Loading documents ...................................................................................................... 326.2.2.1 When using the carrier sheet ..................................................................................... 356.3 Scanning Documents .................................................................................................... 376.3.1 Using Manual feeding ................................................................................................... 376.3.2 Mixed Batch Card Guide .............................................................................................. 386.3.2.1 Removing the mixed batch card guide ...................................................................... 38

Table of Contents

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6.3.2.2 Installing the mixed batch card guide ........................................................................ 386.3.2.3 Using the Mixed Batch Card Guide ........................................................................... 396.3.3 Using Control Sheets .................................................................................................... 406.3.3.1 About Printing Control Sheets ................................................................................... 416.4 Using Push Scan ........................................................................................................... 426.4.1 Outline of Push Scan .................................................................................................... 426.4.2 Preparation of USB mode ............................................................................................. 446.4.2.1 Touch Free Scanning (USB connected only) ............................................................. 456.4.3 Preparation of Network PC mode ................................................................................. 466.4.4 Preparation of Preset Scan mode ................................................................................ 486.4.5 Performing Push Scan .................................................................................................. 51

7 Using Configuration Web .................................................................... 527.1 Launch Configuration Web .......................................................................................... 527.2 Basic Operations in Configuration Web ..................................................................... 537.2.1 Available characters in Configuration Web ................................................................... 537.3 Contents of Configuration Web ................................................................................... 547.3.1 Information tab .............................................................................................................. 547.3.2 Function tab .................................................................................................................. 567.3.3 Scan tab ....................................................................................................................... 587.3.4 Network tab .................................................................................................................. 597.3.5 Server tab ..................................................................................................................... 607.3.6 Administrator tab .......................................................................................................... 61

8 Clearing Paper Jams ............................................................................ 639 Care and Maintenance ......................................................................... 649.1 Cleaning the Outside of the Scanner .......................................................................... 649.2 Cleaning the Inside of the Scanner ............................................................................. 659.2.1 Cleaning the scanning glasses and reference area ..................................................... 669.2.2 Cleaning the Double Feed Detectors ........................................................................... 669.2.3 Cleaning the Rollers ..................................................................................................... 679.2.4 Cleaning Mode ............................................................................................................. 709.3 Replacing the Rollers .................................................................................................... 71

10 Appendix ............................................................................................... 7610.1 Available Functions When Scanning .......................................................................... 7610.2 Shading Adjustment ..................................................................................................... 7810.3 Perform Network Settings with USB Connection ....................................................... 7910.3.1 Configuring wired LAN settings .................................................................................... 7910.3.2 Configuring wireless LAN settings ................................................................................ 8010.4 Checking the event settings for push scan ................................................................ 8110.5 Server Certificate ........................................................................................................... 8210.5.1 Installing a server certificate ......................................................................................... 8210.5.2 Installing a self-signed certificate .................................................................................. 8310.6 Import/Export ................................................................................................................. 8410.7 Backup/Restore ............................................................................................................. 8510.8 Factory Reset ................................................................................................................. 8610.9 Troubleshooting ............................................................................................................ 8710.10 Error Codes and Error Messages ................................................................................ 9110.11 Uninstalling the Software ............................................................................................. 9310.12 Repacking Instructions ................................................................................................. 9410.13 Specifications ................................................................................................................ 96

Table of Contents

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1 Feature HighlightsNetwork Function• This scanner can be connected directly to a network (wired/wireless).

Preset Scan• If you register scanning conditions in advance, you can scan directly to an FTP server, a shared folder, or

e-mail without using a computer.

High-speed Double Sided Scanning• This scanner can scan documents at high speed, regardless of the image type (monochrome / color).

Double Feed Detection Function• Double feeding can be detected even if you scan documents that contain paper of various thicknesses.

Double Feed Skip (DFS) Function• If the scanning process stops because documents (such as envelopes or receipts attached to documents)

are being detected as double fed, the double feed skip (DFS) function can be used to resume scanning.

Push Scan• If you register the scanning conditions for a job in advance, you can start scanning without operating the

computer.

Card Scanning• A maximum of 3 cards can be loaded on the feed tray.

Mixed Batch Card Guide• A mixed batch card guide is available for scanning mixed media (cards and papers) at the same time.

Manual Feed Selector• Bound documents can be scanned by setting the manual feed selector to manual feeding.

Other Features• The paper feed path can be opened widely to easily remove jammed paper and perform maintenance.

• This scanner has a counter function which indicates approximately when cleaning and the replacement ofrollers will be necessary. The counters can be configured and checked.

1 Feature Highlights

7

2 Before You Start2.1 PrecautionsIllegal Duplication

It is unlawful to make duplicates of certain documents.Duplicating certain documents may be illegal in your country/area.Penalties of fines and/or imprisonment may be imposed on those found guilty. The following areexamples of items that may be illegal to duplicate in your country/area. • Currency

• Bank notes and checks

• Bank and government bonds, and securities

• Passports, licenses, official or private documents, identification cards, and the like

• Copyright materials, or trademarks without the consent of the owner

• Postage stamps, and other negotiable instruments This list is not inclusive, and no liability is assumed for either its completeness or accuracy. In case ofdoubt, contact your legal counsel.

NoticeInstall your machine near a supervised area to prevent illegal duplication from being made.

Installation• Do not place the unit in direct sunlight, in a cold draft, or near heating apparatus.

• Do not place the unit near apparatus which generate electronic or magnetic noise.

• Protect the unit from static electricity.

• Do not move the unit immediately from a cold place to a warm place. It may cause condensation, whichmay damage the unit. Using the unit immediately will cause the document scanning to be imperfect. Toavoid this, clean the inside rollers with a dry and soft cloth, leave the unit in a warm place for 1 or 2 hours,and then use the unit after you make sure that the inside of the unit has dried.

• When the unit is not used over an extended period of time, turn the unit off, and unplug the power cord.The unit consumes approximately 0.3 W of electricity even when the main unit is turned off.

• Use only the power cord and the USB cable that are provided with the unit.

2 Before You Start

8

DVD-ROM• Do not write or stick paper on the front and/or back of DVD-ROM.

• Do not touch the data side of the DVD-ROM. When handling the DVD-ROM, be careful not to leavefingerprints or otherwise damage the DVD-ROM.

• Do not leave the DVD-ROM where it is directly exposed to sunlight or near a heater for extended periods.

• Do not throw or bend the DVD-ROM.

Roller Cleaning PaperUsing a pair of scissors, open the bag along the dotted line ( ), and take out the roller cleaning paper.

1

• Keep the roller cleaning paper out of reach of small children.

• Do not store the roller cleaning paper in direct sunlight or in a place with a temperature over 40 ℃(104 ℉).

• Only use the roller cleaning paper to clean the rollers.

• For details about the roller cleaning paper, please refer to the Safety Data Sheet (SDS). Please ask yourPanasonic sales company about obtaining the Safety Data Sheet.

• If the bag is left opened for a long period of time before using it, the alcohol will evaporate. Please use theroller cleaning paper immediately after opening the bag.

• To purchase the roller cleaning paper (KV-SS03), please contact your dealer, or call our Supplies andAccessories department at 1-800-726-2797 (U.S.A. only).

KEEP AWAY FROM FIRE.

Others• Make sure to remove paper clips and staples from documents before scanning. Failing to do so can

damage the unit, document, or both.• Do not use thinner, benzine, or cleaners containing abrasives or surfactants, for cleaning the outside of

scanner.• In usage scenarios that require accuracy or reproducibility in scanned images, there may be cases where

the desired image cannot be obtained, such as half-tone images or markings from fluorescent pens.

2.1 Precautions

9

2.2 Security NoticePanasonic cannot be responsible for following types of damages.• Any damages due to misuse of this unit.

• Any damages due to security or other network-related problems. (When this unit is connected to anetwork, it is the responsibility of the user to connect it to a network that implements appropriate securitymeasures.)

• Any damages due to leakage of your information.

2.2.1 Management of documents and scanned dataThe management of documents and scanned data is the responsibility of the user.• Make sure you have the same number of pages for important documents both before and after scanning,

and take care not to leave any pages in the scanner.• Periodically back up important data.

• When having your computer or hard disk serviced, or when disposing of your computer or hard disk,completely erase any stored image data.

2.2.2 Management of setting informationThe management of setting information, such as network configurations, passwords, e-mail addresses, etc.,is the responsibility of the user.• Keep a copy of all important data. If you have the unit serviced, etc., data stored in this unit may be

changed or erased.• Set a password before using Configuration Web (page 62).

– Do not use a password that can easily be guessed.

– The password should be unique. Do not use the same password for other purposes.

– Keep the password secret.

– Change the password periodically.

• Please contact your dealer when the unit needs to be serviced.

• Erase all of the settings in the unit before you discard or transfer the unit. Refer to "10.8 Factory Reset"(page 86) to erase the settings.

2.2 Security Notice

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2.3 Check the AccessoriesCheck that all accessories are included before installing the unit. In the event that an item is missing, pleasecontact your dealer.

Accessory Name Notes

USB cable —

Software / Manual DVD-ROM Drivers, Applications, Utilities, Documents

Mixed batch card guideWhen the unit is shipped, this is stored in the feedtray. For details, see "6.3.2 Mixed Batch CardGuide" (page 38).

Quick Installation Guide —

Power cord Use the power cord appropriate for where you usethe unit.

AC adaptor Panasonic AC adaptor PNLV6507

Shading paper See "10.2 Shading Adjustment" (page 78) whenperforming shading adjustment.

Guidance stickerThe number of guidance sticker may varydepending on the country/area. Please usewhichever is appropriate for the country/area.

Correction stickerWhen the information written on the guidancesticker (page 13) has been changed, you canattach a new sticker with the changed information.

Note• It is highly recommended to keep the original carton and all packing materials. They are necessary

when repacking.• [For United States only]

Applicable limited warranty information is included on the Software / Manual DVD-ROM.

2.3 Check the Accessories

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2.3.1 Optional AccessoriesPart Name Part Number Notes

Roller exchange kit• Paper feed roller

• Double feed prevention roller moduleKV-SS058 See "9.3 Replacing the Rollers"

(page 71).

Roller cleaning paper KV-SS03 See "Roller Cleaning Paper" (page9).

Carrier sheet KV-SS077 See "6.2.1.4 Carrier sheet(KV-SS077)" (page 29).

Image Capture Plus Add-in(1 license) KV-SS092

Required to installing OCREnginefor Image Capture Plus on 2 or morePCs.(For 1 license)

Image Capture Plus Add-in(10 license) KV-SS093

Required to installing OCREnginefor Image Capture Plus on 2 or morePCs.(For 10 license)

Note• To purchase optional accessories, contact your dealer.

2.3.1 Optional Accessories

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3 Location of Controls3.1 Main Unit3.1.1 Front

1

k

234

6 5

7

8

9

j

l

m

n

Document guides Door open button

: Used to open the ADF door. ADF door Exit tray Exit extension tray 1 Exit extension tray 2 Exit support

Used if paper curls and cannot be fed properly when scanning thin paper (page 33). Operation panel

For details, refer to "5 Operation Panel" (page 21). LED (Red) / LED (Green) / LED (Green)

Shows the unit's status. For details, see "5.1 About LED" (page 22). Guidance sticker

You can write the information registered on the single touch scan button here. Mixed batch card guide

When the unit is shipped, this is pre-installed and fixed to the unit. For details, see "6.3.2 Mixed BatchCard Guide" (page 38).

3 Location of Controls

13

Feed tray: Load the documents with the surface to be scanned facing down.

: Make sure to remove paper clips and staples from documents. Feed extension tray Manual feed selector

You can select the document feeding method from automatic feeding or manual feeding. For details,refer to "6.3.1 Using Manual feeding" (page 37).

3.1.2 Rear

1

436

2

57

8

9

Security slotUse a commercially available security cable.

Power connector Power cord AC adaptor Wireless LAN ON/OFF switch

You can turn the wireless LAN function on and off. While the wireless LAN ON/OFF switch is on, thewired LAN function is not available. Turn the unit's power off and then on again (page 23) afterswitching.

USB cableConnect the USB cable to the scanner and the other end of the USB cable to the computer.

LAN cable (not supplied)To assure continued emission limit compliance, use only shielded LAN cable. The cable should be aCAT 5 (Category 5) or higher for 10Base-T / 100Base-TX, or CAT 5e (Enhanced Category 5) or higherfor 1000Base-T.

LAN connector USB connector

3.1.2 Rear

14

4 Installation4.1 Required Space Around the Scanner

In order to ensure proper operation, install the unit maintaining the proper distances from surroundingobjects, as shown in the following illustration.

210 mm*¹

(8.3 in.)

320 mm*¹

(12.6 in.)

[Top View]

*1 Clearance required to set the feed tray and exit tray.

Notice• Do not move the unit immediately from a cold place to a warm place. It may cause condensation,

which may damage the unit. Using the unit immediately will cause the document scanning to beimperfect. To avoid this, clean the inside rollers with a dry and soft cloth, leave the unit in a warmplace for 1 or 2 hours, and then use the unit after you make sure that the inside of the unit has dried.

• Do not place the unit in extremely high temperature such as near by heat sources or etc.

4 Installation

15

4.2 Installing the SoftwareNotice

• Make sure to log on as an administrator to install the software. The software on the enclosed Software / Manual DVD-ROM can be installed on your computer.You can select from the 2 installation methods below, depending on your needs. a. Complete: Install all the drivers, applications, utilities and Operating Manual.b. Custom: Install only selected items.

Note• Normally, it is recommended to select [Complete].

4.2.1 When using this unit with a USB connectionNote

• Make sure to connect the unit to your computer after installing the software. Connecting the unit toyour computer and turning on the unit’s power before installing the software may influence thesoftware installation. If you connect the unit to your computer and turn on the unit’s power beforeinstalling the software, install the software after disconnecting the unit from your computer.

1. Check that the unit has been turned OFF.• If the power is on, turn off the unit's power (page 23).

2. Insert the Software / Manual DVD-ROM into the CD/DVD drive on your computer.• If the AutoPlay dialog box is displayed, select [CDRun.exe].

• If the setup window does not appear, double-click [CDRun.exe] in the Software / Manual DVD-ROM.

3. Check the [Read me first] file.

4. Select the desired installation methods from "Software" on the left side of the screen.• If you selected [Custom], select the item that you want to install. If you select TWAIN or ISIS, Image

Capture Plus will also be installed.

5. Follow the instructions on the screen and complete the installation.• Select [USB] as the connection method for the scanner.

• Restart your computer if you are prompted to do so.

6. Connect the AC adaptor, power cord, and USB cable.

7. Turn ON the unit's power (page 23).

4.2 Installing the Software

16

4.2.2 When using this unit with a wired LAN connectionFor details about network-related settings, consult your network administrator.






4. Follow the instructions on the screen and complete the installation.• Select [Wired LAN] as the connection method for the scanner.


• If multiple scanners are displayed, select the scanner with the same MAC address as the unit. Youcan find the MAC address on the rear of the unit.

When using a DHCP server:Select [Automatic Configuration (DHCP)] for the IP address.If the unit cannot connect to the network, confirm whether the DHCP server is running correctly. When not using a DHCP server:Select [Manual Configuration (Static IP)] for the IP address.Connect the unit to your computer via USB, following the instruction on the screen. Then, configure thenetwork settings (page 79).

Notice• After the installation is complete, check that the network-related functions are configured correctly.

• If you are not using this scanner with a USB connection, remove the USB cable.

4.2.2 When using this unit with a wired LAN connection

17

4.2.3 When using this unit with a wireless LAN connectionFor details about network-related settings, consult your network administrator.






4. Follow the instructions on the screen and complete the installation.• Select [Wireless LAN] as the connection method for the scanner.


• If multiple scanners are displayed, select the scanner with the same MAC address as the unit. Youcan find the MAC address on the rear of the unit.

When connecting the unit to a wireless network using Wi-Fi Protected Setup (WPS):Select [Configure using Wi-Fi Protected Setup (WPS)] and follow the instructions on the screen. When connecting the unit to a wireless network manually:Select [Search for access point and configure] for manual setting.Connect the unit to your computer via USB, following the instruction on the screen. Then, configure thenetwork settings (page 79).

Notice• After the installation is complete, check that the network-related functions are configured correctly.

• If you are not using this scanner with a USB connection, remove the USB cable.

4.2.3 When using this unit with a wireless LAN connection

18

4.2.3.1 Simple AP modeIn simple AP mode, up to 5 computers or other mobile devices can be connected directly to the scanner viaa direct wireless connection. This mode will allow you to wirelessly scan documents or configure thescanner network interface.

Switching between station mode and simple AP mode1. Press and hold the Skip button ( ) for 2 seconds or more.

2. Press the single touch scan button 2.• When the unit is in station mode, change to simple AP mode.

The LED (Green) blinks slow.

• When the unit is in simple AP mode, change to station mode.The LED (Green) is off.

Connecting your computer to this unit with simple AP mode1. Turn ON the wireless LAN ON/OFF switch.

2. Connect the AC adaptor and power cord.


4. Switch the unit to simple AP mode (page 19).

5. Enter the SSID and network key in your computer.• You can find the SSID on the rear of the unit. The network key is the same as the SSID. You can

change the network key in Network Setting Tool (page 80).• For details operation of your computer, refer to the manual of your computer.

Note• This mode does not require additional access points (e.g., a router).

• Devices directly connected to the scanner cannot communicate with each other through the scanner.

• In simple AP mode, scanner cannot connect to any other networks.

• In simple AP mode, you can configure the settings for preset scan, which will be used in wired LAN orthe station mode of wireless LAN.

4.2.3.2 Station modeAfter installing the software, you can use this unit in station mode of wireless LAN by the followingprocedure.1. Turn ON the wireless LAN ON/OFF switch.

2. Turn ON the unit's power (page 23).• If the unit is in simple AP mode, switch the unit to station mode (page 19).

3. Press the WPS button on your wireless access point.

4. Connect the scanner to wireless access point.i. Press and hold the Skip button ( ) for 2 seconds or more.

ii. Press the single touch scan button 1.• Perform this step within 1 minute of performing step 3.

• The LED (Green) blinks while connecting. When the connection is complete, the LED (Green) stops blinking and turns on.

4.2.3 When using this unit with a wireless LAN connection

19

4.3 Viewing Operating Manual and Help InstalledYou can view the Operating Manual and the software help installed on the computer.

4.3.1 To view the Operating Manual1. Select [All Programs] [Panasonic] [Scanner Manuals].

2. Select the manual.• The manual will open.

Note• In Windows 8 and Windows 10, select the [Panasonic Document Scanner] section on the Apps

screen.

4.3.2 To view the helpFor Image Capture Plus1. Select [All Programs] [Panasonic] [Image Capture Plus] [Image Capture Plus Help].

For User Utility or Scan Button Setting Tool1. Select [All Programs] [Panasonic] [Scanner Tools].

2. Select that item’s help.

Note• In Windows 8 and Windows 10, select the [Panasonic Document Scanner] section on the Apps

screen.

For Presto! PageManager 91. Select [All Programs] [NewSoft] [Presto! PageManager 9.XX]*1 [Presto! PageManager

User's Manual].

For Presto! BizCard 61. Select [All Programs] [NewSoft] [Presto! BizCard 6]*1 [Presto! BizCard User's Manual].*1 "X.XX" and the number that follows a program name are the software version. When you upgrade the software, the number

above may be different from the actual software version.

Note• In Windows 8 and Windows 10, select the [NewSoft] section on the Apps screen.

For Network Setting Tool or Network Scanner Select Tool1. Start the program.

2. Click the help button.

For TWAIN or ISIS1. Click the help button on the screen of each driver.

4.3 Viewing Operating Manual and Help Installed

20

5 Operation Panel

1

4

5

6

7

32

LED (Red)Lights when an error occurs.

LED (Green)Shows the wireless LAN status.

LED (Green)Shows the scanner’s status.

Power button ( )For details, see "6.1.1 Turning ON/OFF the unit's power" (page 23).

Skip button ( )If you press this button after a double feed is detected and scanning has been paused, the document (ordocuments) detected as a double feed will be scanned, and then ejected from the scanner. Scanning willcontinue after the document is scanned and ejected.

Single touch scan button 1 to 3You can register a job to each button. For details about registering jobs, see "6.4 Using Push Scan"(page 42).

Start/Stop button ( )• If you set [Wait Key] for "Manual Feed Mode" in your application software, pushing this button starts

scanning. For details about "Manual Feed Mode", refer to the Image Capture Plus, TWAIN, or ISIShelp.

• During scanning, pushing this button stops scanning.

• If you press this button after a double feed is detected and scanning has been paused, the document(or documents) detected as a double feed will be ejected from the scanner without being scanned.Scanning will stop.

5 Operation Panel

21

5.1 About LEDThe status of the scanner is displayed by the LED (Red), the LED (Green), and the LED (Green),as shown in the table below:

LED (Red) LED (Green) Status

OFF OFF Power OFF*1

OFF ON Ready mode or Scanning

OFF Blinking (Fast) Warming up

OFF Blinking (Fast, 2 times consecutively) Double Feed Skip mode

OFF Blinking (Fast, 3 times consecutively) Dog-ear detection skip mode

OFF Blinking (Slow) Sleep mode*2 or Cleaning mode

Blinking (Slow) ON Notification mode

Blinking (Slow) OFF Network Error*3

ON OFF Error*3

*1 If the power off feature in sleep mode is enabled, and if no operation is performed for a certain period of time, the scanner will beturn off automatically. Press the power button ( ) of the scanner to turn it on. You can enable/disable the power off feature, andchange the time until the scanner turns off in User Utility or Configuration Web (page 56).

*2 If no operation is performed for 15 minutes or longer, the scanner will enter sleep mode automatically to conserve energy. Pressthe Start/Stop button ( ) on the scanner’s operation panel to return to ready mode. The time until the scanner enters sleepmode can be changed in User Utility or Configuration Web (page 56).

*3 For details about the error, refer to "10.10 Error Codes and Error Messages" (page 91).

LED (Green) Status

OFF Not connected, or wireless LAN ON/OFF switch is OFF.

ON Connected to a wireless network.

Blinking (Fast) Connecting to a wireless network.

Blinking (Slow) Simple AP mode*1

*1 For details about simple AP mode, refer to "4.2.3.1 Simple AP mode" (page 19).

Note• LED (Green) is turned off while LED (Green) is blinking (except for warming up and sleep

mode).

5.1 About LED

22

6 Operation6.1 Basic Operations6.1.1 Turning ON/OFF the unit's power

Turning ON the unit's power1. Press the power button ( ).

• The LED (Green) will flash and then turn on.

Turning OFF the unit's power1. Press and hold the power button ( ) for 1 second or more to turn the unit off.

6.1.2 Returning from sleep mode1. Press the Start/Stop button ( ) on the operation panel.

6 Operation

23

6.1.3 Setting the feed tray1. Open the feed tray.

2. Pull out the feed extension tray.

Note• If the length of the document is short (e.g., a card or a business card), you may be able to scan the

document without opening the feed tray.

6.1.3 Setting the feed tray

24

6.1.4 Setting the exit traySet the exit tray depending on the documents.

1. Pull out the exit tray.

2. Open the exit extension tray 1.

3. Open the exit extension tray 2.

6.1.4 Setting the exit tray

25

6.1.5 Opening/Closing the ADF doorOpening the ADF door1. Press the door open button ( ), and open the ADF door ( ).

1

2

Note• If you are using the unit with the feed tray closed, open the feed tray before opening the ADF door.

Closing the ADF door1. Push both sides of the ADF door down slowly until it clicks into place.

6.1.5 Opening/Closing the ADF door

26

6.2 Preparing Documents6.2.1 About documents

Notice• Make sure to remove paper clips and staples from documents before scanning. Failing to do so can

damage the unit, document, or both.

• Before feeding, ensure that the document is not creased or folded. If the document is creased orfolded, a paper jam or damage to the document may occur.

6.2.1.1 Compatible PaperPaper size:

Width

Length

The compatible paper sizes for this unit are as follows.

Width 48 mm – 216 mm (1.9 in. – 8.5 in.)

Length When feeding one sheet: 54 mm – unlimited (2.1 in. – unlimited)*1

When feeding multiple sheets: 54 mm – 356 mm (2.1 in. – 14 in.)

*1 Using "Long Paper", you can scan long documents by splitting them into smaller parts. For details about "Long Paper", refer to theImage Capture Plus, TWAIN, or ISIS help.

Paper thickness:0.04 mm – 0.5 mm (1.6 mils – 19.7 mils)

Note1 mil = 0.001 in.

Paper weight:20 g/m² – 413 g/m² (5 lb. – 110 lb.)

Paper capacity for the feed tray:50 sheets (80 g/m² (21 lb.), High-quality woodfree paper)*1

*1 Depending on the paper type or operating environment (temperature, humidity, etc.), the unit may not feed the documentsproperly.When paper weight is more than 209 g/m² (55 lb.): 5 sheets (A4, High-quality woodfree paper)When installed the mixed batch card guide: 20 sheets (80 g/m² (21 lb.), High-quality woodfree paper)

6.2 Preparing Documents

27

Recommended paper:• Plain paper

• Single paper feeding is recommended for papers exceeding the legal size length.

Curl and Folding:Documents must also meet the following conditions:

Curl

Feeding directionLess than

5 mm

(0.2 in.)

FoldingLess than

5 mm

(0.2 in.)

Feeding direction

Mixed documentsDocuments must also meet the following conditions:

Width Same width

Length*1 The length of the longest sheet is at most 2 times that of the shortest sheet.

Thickness The thickness of the thickest sheet is at most 1.5 times that of the thinnestsheet.

*1 Using "Length Control", you can adjust the length of scanned image automatically. For details about "Length Control", refer to theImage Capture Plus, TWAIN, or ISIS help.

6.2.1.2 Compatible CardThe compatible card types for this unit are as follows. ISO format card:

Size: 85.6 mm × 54 mm (3.4 in. × 2.1 in.)

Thickness: 0.76 mm (0.03 in.)Embossed card up to 1.24 mm (0.049 in.)

• Embossed cards are also compatible. When scanning embossed cards, it is recommended to place themin landscape orientation with the side to be scanned facing up.

• A maximum of 3 cards can be loaded on the feed tray. Additionally, the embossing on each card must notget entangled with others.

• Use the landscape orientation when scanning an embossed card. If the scanning fails, place the cardupside down, and then try again.

• Use the mixed batch card guide (page 38) when scanning mixed media (cards and papers) at the sametime.

6.2.1 About documents

28

6.2.1.3 Compatible PassportThe compatible passport types for this unit are as follows.Use the carrier sheet (KV-SS077) to scan passport (page 29).

Passport size:Width: 130 mm (5.1 in.) or less

Length: 188 mm (7.4 in.) or less

Thickness: 3.0 mm (0.1 in.) or less (including carrier sheet)

6.2.1.4 Carrier sheet (KV-SS077)You can use an optional carrier sheet (KV-SS077) to scan passport. For details about compatible passport,refer to "6.2.1.3 Compatible Passport" (page 29).

How to insert the passport into the carrier sheetInsert the passport so that the thinner part (photo page) in the bottom of the carrier sheet, as shown in theillustration.Make sure the passport do not protrude from the carrier sheet.

Note• When using a carrier sheet, please refer to "6.2.2.1 When using the carrier sheet" (page 35).

• Depending on the following conditions, the image processing function may not work properly. Scanbeforehand to confirm the scanned image.– operating environment (temperature, humidity, etc.)

– condition of carrier sheet or documents (dirt, scratches, etc.)


29

6.2.1.5 Incompatible DocumentsThe following types of documents may not scan properly:• Torn or frayed documents

• Carbon paper

• Perforated or punched paper

• Non-rectangular or irregularly shaped paper

• Coated paper

• Chemical paper such as carbonless copy paperIf papers like this are scanned, the rollers will need to be cleaned frequently and the lifetime of the rollersmay be shortened.

• Paper with wood or metal content

• PhotographsPhotographs may be scratched or damaged.

• Extremely smooth, shiny paper, or paper that is highly textured

Notice• Paper with a glossy surface such as coated paper or photographs are susceptible to damage such as

scratching.• Scanning the following kinds of documents may contaminate the inside of the scanner or adversely

influence the lifetime of the rollers. When scanning the following kinds of documents, clean the insideof the scanner frequently.– Documents with toner or graphite (pencil) powder

– Documents treated chemically or containing impurities

Do not scan the following types of paper:• Documents out of specified size, thickness, and weight

• Thermal or photosensitive paper

• Cloths, metallic sheets, OHP sheets, plastic films, etc.

• Documents containing hard attachments such as metal or plastic (ex. clips or staples)

• Document with wet ink or cinnabar seal ink

• Damaged or notched documents or cards

• Bound or glued documents


30

6.2.1.6 Notes about Documents for Scanning• Depending on the paper type, scanning results may be poor when you scan incompatible documents, or

even documents that should be compatible.If scanned images are skewed, paper jams occur, or double feeding occurs, try scanning again afterdoing the following:– Clean the inside of the scanner (page 65).

– Reduce the number of sheets of paper loaded on the feed tray.

– Change the orientation (portrait/landscape) of the placed documents.

– In the scan settings, set "Feeding Speed" to [Slow].*1

– Scan the documents using manual feeding.*1 For details about configuring the scan settings, refer to the Image Capture Plus, TWAIN, or ISIS help.

• When scanning important documents, confirm that the number of scanned images matches the numberof pages in the feed tray. Also, check the condition of the scanned documents.

6.2.1.7 Notes about Double Feed DetectionThis unit uses an ultrasonic sensor to detect double feeding (where two or more sheets of a document arefed at the same time).• Double feeding cannot be detected with unsupported paper types.

• Even with supported types of cards, scanning them in portrait orientation may result in the detection of adouble feed. In this case, try scanning them in landscape orientation, or disable the double feeddetection.

• Documents must be 70 mm (2.8 in.) or longer for double feed detection to function.


31

6.2.2 Loading documents1. Set the feed tray (page 24) and exit tray (page 25).

2. Adjust the document guides ( ) slightly larger than the actual size of the documents.

1

3. Fan the documents.• Documents that have been stapled together or stacked together (as in a file folder) will need to be

separated. Fan the stack of documents to separate all the edges. Hold both ends and bend the documents as shown in the illustration. To flatten the documents, hold firmly and pull them apart as shown in the illustration.

1

2 3

Repeat these steps as necessary.

4. Carefully align the documents.• The documents feed better when the leading edges are aligned slantwise as shown in the illustration.

1 2

6.2.2 Loading documents

32

5. Place the documents on the feed tray with the side to be scanned facing down.• Set the leading edge of documents as shown in the illustration ( ).

• Insert the documents slowly until they stop.

1

Note• The height of the documents should not exceed the limit mark ( ) on the document guide.

Exceeding the limit mark may cause a paper jam or skewing.• When the paper is thin, it may not be fed properly due to curls in the paper. In that case, press the

front part of the exit support ( ) to use the exit support.

1

Notice• Be sure to use the exit support in the position as shown in the illustration. It may detach

from the unit if you try to pull it up more.


33

6. Adjust the document guides ( ) to the size of the documents to be scanned.

1


34

6.2.2.1 When using the carrier sheetYou can use an optional carrier sheet (KV-SS077) to scan passport. For details about the carrier sheet, referto "6.2.1.4 Carrier sheet (KV-SS077)" (page 29).

1. Set the manual feed selector to manual feeding.i. Open the ADF door (page 26).

ii. Pull the manual feed selector in the direction indicated by the arrow.

iii. Close the ADF door (page 26).

2. Set the feed tray (page 24) and exit tray (page 25).

3. Place the carrier sheet ( ) on the feed tray with the surface to be scanned facing UP, as shown in theillustration.• Adjust the document guides ( ) to the size of the carrier sheet to be scanned.

2

1


35

4. Insert the carrier sheet ( ) until it stops as shown in the illustration.

1

Note• Make sure to insert the carrier sheet until it comes into contact with the paper feed roller.


36

6.3 Scanning Documents1. Load the documents (page 32).

2. Open your scanning application and scan the documents.• For details about the application, refer to the help of each application.

• When scanning the passport with the carrier sheet (KV-SS077), set "Paper Source" to [Passport]. Fordetails about "Paper Source", refer to the Image Capture Plus, TWAIN, or ISIS help.

• You can also start up applications automatically to scan documents (push scan). For details aboutpush scan settings, see "6.4 Using Push Scan" (page 42).

• Remove documents after they have been scanned. Notes for scanning the passport with the carrier sheet (KV-SS077)• If the rollers are dirty, the scanned image will be stretched or distorted. In such cases, clean the rollers.

• If vertical streaks appear on the scanned image, clean the scanning glasses and the carrier sheet.Vertical streaks may be caused by scratches on the carrier sheet. If vertical streaks appear after cleaningthe scanning glasses and the carrier sheet, replace the carrier sheet, and then scan the passport.

6.3.1 Using Manual feedingYou can select Manual feeding with the Manual Feed Selector.When using manual feeding, the documents are scanned without separation. Place the documents on thefeed tray one by one.Manual feeding is recommended to scan important documents or bound documents.Automatic feeding is recommended for normal use.1. Open the ADF door (page 26).

2. Pull the manual feed selector in the direction indicated by the arrow.

3. Close the ADF door (page 26).

Note• Double feed detection is not available when using manual feeding.

• The distance between the document guides cannot be adjusted to less than 82 mm (3.2 in.) whenusing manual feeding.

6.3 Scanning Documents

37

6.3.2 Mixed Batch Card GuideThe mixed batch card guide prevents a card from skewing when scanning paper documents and a cardsimultaneously. The mixed batch card guide is attached to the unit during shipping. If you remove the mixedbatch card guide, keep it in a safe place.

6.3.2.1 Removing the mixed batch card guideWith your fingers, slightly open the "fins" ( ) on both sides of the mixed batch card guide ( ), and thenkeeping it open, remove the guide ( ).

6.3.2.2 Installing the mixed batch card guideInsert the tabs on the mixed batch card guide into the holes near the paper slot ( ).

Note• If the guide is difficult to insert into the holes, slightly spread both sides of the guide and try inserting

it.

6.3.2 Mixed Batch Card Guide

38

6.3.2.3 Using the Mixed Batch Card GuideSet paper documents on the feed tray, and a card on the mixed batch card guide respectively.• The card set on the mixed batch card guide is fed after completing the paper document scanning.

• The mixed batch card guide is suitable for the following card type. ISO format card:

Size: 85.6 mm × 54 mm (3.4 in. × 2.1 in.)

Thickness: 0.76 mm (0.03 in.)Embossed card up to 1.24 mm (0.049 in.)

• Set the card in landscape orientation.

• A maximum of 3 cards can be set in the mixed batch card guide.

• Ensure that the embossed portions of cards do not stick together.

• If acceptable results cannot be obtained, try changing the scanning orientation or reversing the scan faceof the card, and then perform scanning again.

Note• When using the mixed batch card guide, the document guides cannot be adjusted to less than A5

size.• Make sure that the total height of the paper on the feed tray does not exceed 2 mm (0.08 in.). (This is

equivalent to about 20 sheets at 80 g/m² [21 lb.].)

6.3.2 Mixed Batch Card Guide

39

6.3.3 Using Control SheetsPlacing a control sheet in the middle of documents lets you change the scanning conditions for pagesscanned after the control sheet. Also, you can change the folder used to save the scan data of documentsscanned after the control sheet.• Print out control sheets from the included DVD-ROM.

B

Simplex

A Documents

Control sheet

Code

Documents

Control sheet functionsSimplex, Duplex, Binary, 256 level gray, Color, Dynamic Threshold, Dither, Error diffusion, Function #1 - #9,Separation Sheet• For details about control sheets, refer to "Detect Control Sheet" in the Image Capture Plus, TWAIN, or

ISIS help.• For details about separation sheets, refer to "Detect Separation Sheet" in the Image Capture Plus,

TWAIN, or ISIS help.

6.3.3 Using Control Sheets

40

6.3.3.1 About Printing Control Sheets• Print the control sheet at the specified size; do not enlarge or reduce the size.

• When printing the control sheet, make sure that the pattern is 25 mm (1 in.) from the top of the page andcentered horizontally.

Center of the page

<Example A4 printout>

25 mm

(1 in.)

• Use the control sheet that is the same size as the document you are scanning.

• Be careful not to get the control sheet dirty.

• Do not fold or crease the control sheet.

• For details about control sheets, refer to "Detect Control Sheet" in the Image Capture Plus, TWAIN, orISIS help.

Printing control sheetsNote

• In order to print control sheets, Adobe Reader must be installed on your computer.

• Refer to the instruction manual for your printer for details about changing print settings.

1. Insert the included DVD-ROM into the CD/DVD drive on your computer.• The setup window will appear.

Note• If the AutoPlay dialog box is displayed, select [CDRun.exe].


2. Select [Control Sheet] from "Documents" on the right side of the screen.

3. Print the control sheets at the same size as your document.

6.3.3 Using Control Sheets

41

6.4 Using Push Scan6.4.1 Outline of Push Scan

This unit has three modes for push scan.You can scan the documents using single touch scan button (1-3) without operation through a computer.To use push scan, you should register the settings to single touch scan button (1-3) in advance.

Note• In this manual, Image Capture Plus is used as the application for push scan. If you use Presto!

PageManager as the application for push scan, refer to the Presto! PageManager User's Manual.• For details about the available functions for image processing, refer to "10.1 Available Functions

When Scanning" (page 76).

USB mode

USB

• This mode pushes the scanned data to a computer connected via USB.

• Both the scanner and application on your computer process the image.

• When the scanner is connected via only USB, you can also scan documents by simply placing thedocuments on the feed tray. (Touch Free Scanning)

Network PC mode

LAN

• This mode pushes the scanned data to a computer connected via the LAN.

• Both the scanner and application on your computer process the image.

6.4 Using Push Scan

42

Preset Scan mode

LAN

• This mode pushes the scanned data directly to an FTP server, a shared folder, or e-mail.

• Only the scanner processes the image.

• This mode is not available when using the scanner with simple AP mode.

Note• The file names of images pushed by Preset Scan mode are as follows.

Destination File name

Shared folder "Prefix"-S-"Sequence ID (5 character)".*

FTP "Prefix"-F-"Sequence ID (5 character)".*

E-mail "Prefix"-M-"Sequence ID (5 character)".*

You can change the Prefix in the "File Name" (page 49).The Sequence ID is managed for each output destination. One is added upon each scan, and after"99999" it returns to "00001". The Sequence ID can be cleared by "10.8 Factory Reset" (page 86).

• For details about limits of the file size and the number of pages, refer to "10.13 Specifications" (page96).

Notice• If a Factory Reset is performed on the unit, the numbering applied to file names pushed to FTP or

shared folder will also be reset. Therefore, you should assign a different folder path from the existingone to prevent existing data from unexpectedly being overwritten.

6.4.1 Outline of Push Scan

43

6.4.2 Preparation of USB modeSelecting the behavior of push scanThis setting is available for all push scanning in USB mode.

1. Double click the ( ) icon in the notification area of the task bar to open the Scan Button Setting Tool.

• In Windows 8, open the Scan Button Setting Tool on the desktop screen.

2. Select [Single Touch Scan Button (1-3)].

3. Select [Image Capture Plus] as the application to start up.

Registering Job Setting List in Image Capture Plus1. Start Image Capture Plus.

• Select [Image Capture Plus Standard] as the application mode.

2. On the [Scan Setting] menu, enable [Job Scan Mode].

Note• You cannot enable [Job Scan Mode] if any documents are left in [Document List].

3. On the [Scan Setting] menu, click [Job Setting List].

4. Click [Add], and specify the settings.

5. Click [Save Setting] to save the settings.

Registering Scan Button Setting in Image Capture Plus1. Press a desired single touch scan button for more than 2 seconds.

• The [Application Settings] dialog box appears. If it does not appear, set the "Type" for the desiredsingle touch scan button to [USB] in the Configuration Web as follows.i. Launch Configuration Web (page 52).

ii. Select the [Scan] tab, and click [Single Touch Scan].

iii. Select the [USB] for "Type" of the desired single touch scan button.

iv. Click [Submit].

v. Press the Start/Stop button ( ) to complete registering the settings.

2. Select the [Job Scan] for "Operation", and then select a job from Job Setting List.

3. Click [OK] to save the settings.

6.4.2 Preparation of USB mode

44

6.4.2.1 Touch Free Scanning (USB connected only)You can scan the documents by simply placing documents on the feed tray. This feature is available whenthe scanner is connected via only USB.

Selecting the behavior of push scan1. Double click the ( ) icon in the notification area of the task bar to open the Scan Button Setting Tool.

• In Windows 8, open the Scan Button Setting Tool on the desktop screen.

2. Select [Touch Free Scanning].

3. Select [Image Capture Plus] as the application to start up.

Registering Job Setting List to Image Capture Plus1. Start Image Capture Plus.



Note• You cannot enable [Job Scan Mode] when any documents are left in [Document List].


4. Click [Add], and specify the settings.


Registering Scan Button Setting to Image Capture Plus1. Start Image Capture Plus.


2. On the [Option] menu, click [Application Setting].

3. Select the [Scan Button Settings] tab, and specify the settings of Touch Free Scanning.• Select the [Job Scan] for "Operation", then select a job from Job Setting List.

4. Click [OK] to save the settings.

6.4.2 Preparation of USB mode

45

6.4.3 Preparation of Network PC modeRegistering Job Setting List in Image Capture Plus1. Start Image Capture Plus.



Note• You cannot enable [Job Scan Mode] if any documents are left in [Document List].


4. Click [Add], and specify the settings.• The top 10 jobs in the Job Setting List are available for Network PC Mode.


Registering the settings to single touch scan button1. Launch Configuration Web (page 52).

2. Select the [Scan] tab, and then click [Single Touch Scan].

3. Select the [Network PC] for "Type" of the desired single touch scan button.

6.4.3 Preparation of Network PC mode

46

4. Click [List], and then select the computer of destination and a job setting.• You can select a job from the top 10 jobs in Job Setting List.

5. Click [Submit] on "PC List" screen.

6. Click [Submit] on "Single Touch Scan" screen.

7. Press the Start/Stop button ( ) to complete registering the settings.• Perform this step within 2 minutes of performing step 6.

6.4.3 Preparation of Network PC mode

47

6.4.4 Preparation of Preset Scan mode1. Launch Configuration Web (page 52).

2. Select the [Scan] tab, and then click [Single Touch Scan].

3. Select the [Preset Scan] for "Type" of the desired single touch scan button.

4. Click [Edit] of "Output Settings".

5. Select [Shared Folder], [FTP], or [Email] for "Output Method".• If you select [Email], you should configure SMTP settings from [Server] tab (page 60).

• [Email] can be selected only for button 1.

6.4.4 Preparation of Preset Scan mode

48

6. Register the settings as needed, and then click [Submit].Shared Folder

Item Contents

Account Domain/Workgroup (up to 63 characters) / User (up to 20characters) / Password (up to 31 characters)

Folder Path Path (up to 255 characters)

FTPItem Contents

FTP Server Server Address (up to 63 characters) / Protocol*1 / Port Number /Passive Mode / Folder Path (up to 255 characters)

Account User (up to 31 characters) / Password (up to 31 characters)

*1 "FTP" and "SFTP" are supported. When sending data over FTP, there is a risk of leakage of account information, etc.Email

Item Contents

Email To (1) - To (5)Subject / Comment (up to 15 characters)*1

*1 The scanner's host name will be used for the email subject. You can append additional text to the host name for thesubject.

7. Click [Edit] of "Scan Settings".

8. Register the settings as needed, and then click [Submit].

• If you need to change the advanced settings, click in "Advanced Settings".

Item Contents

Basic Setting Paper Source / Paper Size / Image Type / Resolution

Advanced Settings

Dynamic Threshold / Automatic Brightness Adjustment /Brightness / Contrast / Deskew / Rotate / Blank Page Removal /Noise Reduction / Smooth Background / Background Removal /Detect Double Feed / Continue Scan

File Type PDF / TIFF / JPEG / PDF/A

PDF Password Set PDF password function (On / Off).

Password Set PDF password (0 to 8 characters).

JPEG Quality Sets the JPEG quality (Low / Normal / High).

File Setting Select file setting (Single Page / Multi Page).

File Name Sets the file name (Host Name / Date & Time / User-definedField*1 (up to 15 characters)).

*1 The following characters are allowed for the name.

Lowercase letters a to z

Uppercase letters A to Z

Digits 0 1 2 3 4 5 6 7 8 9

Symbols ! # $ % & ' ( ) + , - ; = @ [ ] ^ _ ` { } ~


49

9. Click [Submit] on "Single Touch Scan" screen.

10. Press the Start/Stop button ( ) to complete registering the settings.• Perform this step within 2 minutes of performing step 9.


50

6.4.5 Performing Push Scan1. Load the documents (page 32).

• If Touch Free Scanning is available, scanning will start immediately. For details about Touch FreeScanning, refer to "6.4.2.1 Touch Free Scanning (USB connected only)" (page 45).

2. Press the desired single touch scan button (1-3).• If [Confirm Output Path] is off, scanning will start immediately. For details about [Confirm Output

Path], refer to "7.3.3 Scan tab" (page 58).3. Confirm which button you pressed.

– Single Touch Scan Button 1: The LED (Green) blinking.

– Single Touch Scan Button 2: The LED (Green) blinking (Fast, 2 times consecutively).

– Single Touch Scan Button 3: The LED (Green) blinking (Fast, 3 times consecutively).

4. Press the Start/Stop button ( ) to start scanning.• If you cancel the scanning, press the Skip button ( ).

Note for scanning with USB mode or Network PC mode• If any data is left in [Document List], Image Capture Plus cannot receive push scan data.

6.4.5 Performing Push Scan

51

7 Using Configuration WebNetwork settings for this unit can be configured using the web browser that was launched from NetworkScanner Select Tool.

Note• If you are using Internet Explorer 11 and "Display intranet sites in Compatibility View" is selected,

Configuration Web may not be displayed correctly.

7.1 Launch Configuration Web1. Start Network Scanner Select Tool.

2. Select the desired scanner.

Note• Select the check box of the scanner you use for pull scan.

3. Click [Configuration Web].• The web browser will launch.

Notice• When "Initial Settings" screen is displayed, set the language and/or date and time following the

instructions on the screen.• To use Configuration Web, except for the Information tab, your password is necessary. Set your

password when password setting screen appears. For details about the password, refer to "PasswordSettings" (page 62).

• The User Name is [root].

7 Using Configuration Web

52

7.2 Basic Operations in Configuration Web• Click [Reload] to update the display.

• Click [Submit] to apply the settings, and click [Back] to return to the original screen from a sub menu.

• To apply the settings, click [Submit] within 30 minutes after editing the settings. After 30 minutes, youmust click [Reload] and edit the settings again.

7.2.1 Available characters in Configuration WebYou can enter the following characters in Configuration Web.

Lowercase alphabet a to z

Uppercase alphabet A to Z

Digit 0 1 2 3 4 5 6 7 8 9

Symbol ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~

Note• Double-byte character can be used in shared folder paths.

• The following symbols cannot be used in folder paths.

Shared Folder * / < > ? |

FTP " * , ; < > ? |

7.2 Basic Operations in Configuration Web

53

7.3 Contents of Configuration Web7.3.1 Information tab

Display basic status and information of the unit.

Scanner

Network

7.3 Contents of Configuration Web

54

WirelessTo select "Wireless", turn on the wireless LAN ON/OFF switch (page 14).

7.3.1 Information tab

55

7.3.2 Function tabSet the basic functions and maintenance functions of the unit.

User SettingsItem Contents

USB ID Display the scanner's USB serial number.

Language Set the language used on the Configuration Web.

Sleep Set the time length before the unit enters sleep mode.(1 to 240 min.)

Power Off Set the power auto-off function.(15 min. to 72 hrs.)

Roller Cleaning Notification Enable (On) or disable (Off) the settings.

Roller Replacement Notification

Glass Cleaning Notification

Date Format Select a date format from YYYYMMDD, MMDDYYYY orDDMMYYYY.

CounterItem Contents

Scan The number of documents scanned during the scanning process.This counter is cleared each time you start scanning.

System The number of documents scanned by the scanner since it wasshipped from the factory.

After Clean Roller Counter The number of documents scanned since clearing the counter aftercleaning the rollers. Clear after cleaning the rollers.

After Replace Roller Counter The number of documents scanned since clearing the counter afterreplacing the rollers. Clear after replacing the rollers.

Clean Roller Timing You can change the number of documents scanned before the RollerCleaning Notification occurs, if necessary.

Replace Roller Timing You can change the number of documents scanned before the RollerReplacement Notification occurs, if necessary.

7.3.2 Function tab

56

Date & TimeItem Contents

Date and time settingIf "Use the PC clock." is selected, the scanner will get the date andtime from the computer when you click [Submit].After you click [Submit], the check box is cleared automatically.

Date Select a value from the list.

Time Select a value from the list.

Time Zone Set your time zone.

MaintenanceYou can enter the Cleaning Mode (page 70).

7.3.2 Function tab

57

7.3.3 Scan tabRegister scanning conditions for push scan and confirming the preset scan log.

Single Touch ScanItem Contents

Button 1Button 2Button 3

Register scanning conditions of single touch scan button. For details,refer to "6.4 Using Push Scan" (page 42).

Common Settings

If "Confirm Output Path" is on, you can confirm which button youpressed before scanning starts.We recommend that this feature is set to on to prevent wrongtransmission when using Network PC mode or Preset Scan mode.

Management You can reset the all settings. Select the check box of "Reset All",and then click [Reset].

Scan LogYou can confirm the preset scan log.

7.3.3 Scan tab

58

7.3.4 Network tabRegister network settings.

IP ConfigurationItem Contents

Network Setting MAC Address / Host Name*1 / Location*2 (up to 31 characters)

IP Address*3 DHCP / AutoIP / IP Address / Subnet Mask / Default Gateway

DNS Server*3 Primary / Secondary

WINS Server*3 Primary / Secondary

Firewall IP Filtering / Filter (IPv4)

*1 Default host name is "model name_part of MAC address". This name must be unique.*2 You can input the location comment.*3 These items are available when using this unit with wired LAN or the station mode of wireless LAN.

BonjourItem Contents

Service Enable (On) or disable (Off) the service.

Service Name Bonjour service name of the scanner (up to 63 characters)

WSDItem Contents

Service Enable (On) or disable (Off) the service.

SSL/TLSItem Contents

Settings Setup / Security Level

CertificateInstallation State / Create CRT Key / Self-signed Certificate /Certificate Signed Request / Certificate Installation / Content ofCertificate

7.3.4 Network tab

59

7.3.5 Server tabRegister SMTP server settings.

SMTPItem Contents

Account From Address (up to 63 characters)

SMTP Server Address (up to 63 characters) / SSL/TLS / Port Number

Configuration

Email Size (1 to 20 MB) / Encoding Type / SMTP-AUTH / SMTP UserName (up to 31 characters) / SMTP Password (up to 31 characters) /POP Before SMTP / POP Server Domain Name (up to 63characters) / POP Port Number / POP User Name (up to 31characters) / POP Password (up to 31 characters)

Note• These items are available when using this unit with wired LAN or the station mode of wireless LAN.

7.3.5 Server tab

60

7.3.6 Administrator tab

Information NotificationItem Contents

SMTP Settings Set the SMTP for notification e-mail.

Information Notification Enable (On) or disable (Off) the feature.

No.1 / No.2 / No.3 You can set three addresses to send the notifications to about RollerReplacement, Roller Cleaning and System Error.

Information The last date and time of successful communication from the scanneris displayed.

Import/ExportItem Contents

Mode Select mode (Import / Export).

Item Select item (Function / Single Touch Scan / Network / Server /Information Notification).

File Setting File Name (up to 255 characters) / Password (0 to 16 characters)

For details, refer to "10.6 Import/Export" (page 84).

Backup/RestoreItem Contents

Mode Select mode (Backup / Restore).

File Setting File Name (up to 255 characters) / Password (0 to 16 characters)

For details, refer to "10.7 Backup/Restore" (page 85).


61

Password SettingsItem Contents

User Name Note that user name is "root".

Password Set the password.

Notice• Password should meet the following conditions.

– Use 8 to 16 characters.

– Use characters from at least 3 of the following categories:

Lowercase alphabet a to z

Uppercase alphabet A to Z

Digit 0 1 2 3 4 5 6 7 8 9

Symbol ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | }

• Do not use a password that can easily be guessed.

• The password should be unique. Do not use the same password for other purposes.

• Keep the password secret.

• Change the password periodically.

Note• If you forget your password, you can reset the password using Factory Reset (page 86). After

Factory Reset, configure the scanner again.


62

8 Clearing Paper JamsIf a paper jam occurs, remove the jammed sheet according to the following procedure.

1. Remove all documents from the feed tray.

2. Open the ADF door (page 26).

3. Remove the jammed document.• If the document is jammed in the feed tray area, pull it backwards as shown in the illustration.

• If the document is jammed in the exit area, pull it forward as shown in the illustration.


Notice• Close the ADF door after confirming that no documents remain inside the unit.

8 Clearing Paper Jams

63

9 Care and Maintenance9.1 Cleaning the Outside of the Scanner

Notice• Do not use commercially available cleaners, detergent, thinner, or benzine. (Doing so may cause

deformation, discoloration, or damage.)• Clean the scanner at least once a month.

1. Turn OFF the unit's power (page 23).

2. Clean the outside of the scanner with a soft, slightly damp cloth.

9 Care and Maintenance

64

9.2 Cleaning the Inside of the ScannerPrepare the following cleaning supplies.

Soft and dry cloth(one that does not easilygenerate fibrous dust)

Used to clean the scanning glasses and reference area.

Thin cotton swab Used to clean the double feed detectors.

Roller cleaning paper (KV-SS03)

Recommended for use in cleaning the rollers. If you do not have theroller cleaning paper, use a soft cloth with a small amount ofisopropyl alcohol or water.Do not use commercially available cleaners, detergent, thinner, orbenzine. (Doing so may cause deformation, discoloration ordamage.)

Note• Clean the unit at least once a week or when 2,000 sheets have been scanned, whichever comes first.

• Clean the rollers and sensors if paper jamming or double feeding occurs frequently.

• If double feed detection does not function properly, clean the double feed detectors.

• Clean the scanning glasses and reference area when black or white lines appear on the scannedimages.

• Be careful not to damage any parts of the unit.

• Do not use flammable aerosol cleaners.



3. Clean the scanning glasses, reference area, double feed detectors and rollers.For details about cleaning, refer to the following sections:• "9.2.1 Cleaning the scanning glasses and reference area" (page 66)

• "9.2.2 Cleaning the Double Feed Detectors" (page 66)

• "9.2.3 Cleaning the Rollers" (page 67)


Notice• If roller cleaning notifications via the After Clean Roller Counter are enabled, reset the After Clean

Roller Counter to 0 in Configuration Web (page 56) or User Utility.For details about User Utility, refer to the User Utility help.

9.2 Cleaning the Inside of the Scanner

65

9.2.1 Cleaning the scanning glasses and reference area1. With a soft and dry cloth, wipe off any dirt on the scanning glass area ( ) and reference area ( ).

• If the dirt does not come off, use a soft, slightly damp cloth.

1

2

9.2.2 Cleaning the Double Feed Detectors1. Remove dust from the double feed detectors ( ) with a cotton swab.

1

9.2.1 Cleaning the scanning glasses and reference area

66

9.2.3 Cleaning the RollersUse the roller cleaning paper (KV-SS03) (page 9) to wipe dirt off from the surfaces of all rollers.

Notice• Be careful not to damage any parts of the unit.

1. Open the paper feed roller cover ( ).

1

2. Use the roller cleaning paper to clean the paper feed roller.• When wiping off dirt from the roller surface, hold the roller to prevent it from rotating. Wipe the rollers

from one end to the other (in the direction of the arrow) all the way around them, as shown in theillustration.

9.2.3 Cleaning the Rollers

67

3. Close the paper feed roller cover firmly.• Make sure to close both sides of the paper feed roller cover until they click into place.

4. Use the roller cleaning paper to clean the surface of the double feed prevention roller.• Wipe the rollers from one end to the other (in the direction of the arrow) all the way around them, as

shown in the illustration.

5. Clean the conveyor rollers and exit rollers. For details, see "9.2.4 Cleaning Mode" (page 70).


68

6. Use the roller cleaning paper to clean the surface of the free rollers ( ).

• Wipe the rollers from one end to the other (in the direction of the arrow) all the way around them, asshown in the illustration.

1


69

9.2.4 Cleaning ModeCleaning Mode can be used to help clean the conveyor rollers and the exit rollers. During Cleaning Mode,the conveyor rollers and the exit rollers rotate a small amount every time the Start/Stop button ( ) onthe scanner is pressed. So you do not have to rotate the conveyor rollers and the exit rollers by using yourfingers in order to clean the entire surface of each roller.

Notice• Do not touch the rollers while they are rotating.

• Use Cleaning Mode only to clean the conveyor rollers and exit rollers.



3. Enter Cleaning Mode.• When the scanner is connected via USB, use User Utility to enter Cleaning Mode.

• When the scanner is connected via LAN, use Configuration Web to enter the Cleaning Mode (page57).


5. Clean the conveyor rollers ( ) and exit rollers ( ).

i. Use the Roller Cleaning Paper (page 9) to wipe the rollers from one end to the other (in thedirection of the arrow) all the way around them, as shown in the illustration.

ii. Press the Start/Stop button ( ) on the scanner to rotate the rollers a small amount.

iii. Repeat these steps until all surfaces of all rollers are cleaned.

2

1

6. Exit Cleaning Mode after cleaning is completed.

9.2.4 Cleaning Mode

70

9.3 Replacing the RollersAs a rough guideline, we recommend replacing the paper feed roller and double feed prevention rollermodule after scanning 100,000 sheets of paper. ("100,000 sheets" is based on scanning high-qualitywoodfree paper. Depending on the type of paper and other factors, the actual lifetime of the rollers may beshorter.)You can check the number of sheets that have been scanned in User Utility or web browser.

Notice• Be careful not to damage any parts of the unit.



3. Push the manual feed selector in to automatic feeding.

4. Remove the double feed prevention roller cover ( ).

• To prevent double feed prevention roller cover from falling, hold lower side when pulling upper edge.

1

Notice• Keep the double feed prevention roller cover in a safe place.

9.3 Replacing the Rollers

71

5. Remove the double feed prevention roller ( ).

1

6. Take out the new double feed prevention roller in the optional roller exchange kit.

7. Install the new double feed prevention roller into the metal holder with the longer groove facing to theright-side (rear view).


72

8. Install the double feed prevention roller cover ( ) firmly.

1

Notice• Be sure to close the double feed prevention roller cover until it clicks into place.

9. Open the paper feed roller cover ( ).

1


73

10. Remove the paper feed roller ( ).

1

11. Take out the new paper feed roller in the optional roller exchange kit.

12. Install the new paper feed roller with the gear on the left side.


74

13. Close the paper feed roller cover firmly.

Notice• Make sure to close both sides of the paper feed roller cover until they click into place.

• After installing the paper feed roller, confirm that the paper feed roller can rotate in the feedingdirection.


15. Reset the After Replace Roller Counter to 0 in Configuration Web (page 56) or User Utility.• For details about User Utility, refer to the User Utility help.

Note• If misfeeding or double feeding occurs after cleaning or replacing the rollers, the rollers may not be

installed properly. Confirm the installation conditions again.


75

10 Appendix10.1 Available Functions When Scanning

The functions you can use when scanning differ depending on how you are using the scanner. For details,refer to the following table.

Note• For details about the function names, refer to the help for Image Capture Plus, TWAIN, or ISIS.

Function name

Pull scan(Using Image Capture Plus,TWAIN, or ISIS) Push scan• USB mode• Network PC mode

Push scan• Preset Scan mode (FTP

server, shared folder, e-mail)

Paper Source Available Available

Page Size Available Available

Image Type Available Available*1

Resolution Available Available

Dynamic Threshold Available Available

Brightness Available Available

Contrast Available Available

Automatic Crop Available Available

Deskew Available Available

Rotate Available Available

Blank Page Removal Available Available

Noise Reduction Available Available

Smooth Background Available Available

Background Removal Available Available

Detect Double Feed Available Available

Halftone Available ―

Area Available ―

Long Paper Available ―

Length Control Available ―

Margin Available ―

Sub Area Available ―

Image Emphasis Available ―

Chroma Available ―

10 Appendix

76

Function name

Pull scan(Using Image Capture Plus,TWAIN, or ISIS) Push scan• USB mode• Network PC mode

Push scan• Preset Scan mode (FTP

server, shared folder, e-mail)

Gamma Available ―

Fit To Page Available ―

Border Removal Available ―

Hole Removal Available ―

Drop Out Available ―

Multi Color Drop Out Available ―

White Level From Paper Available ―

Automatic Separation Available ―

Moire Reduction Available ―

Double Exposure Available ―

Color Matching Available ―

Automatic Image Orientation Available ―

2-Page Separation Available ―

Detect Dog-ear Available ―

Barcode Available ―

Patchcode Available ―

Auto Preview Available ―

Auto Rescan Available ―

Notification features Available ―

Control Sheet Available ―

Separation Sheet Available ―

*1 Multi Stream is not available.

10.1 Available Functions When Scanning

77

10.2 Shading AdjustmentWhen shading adjustment is required• Perform shading adjustment when the density and brightness of sections of scanned images are

considerably uneven, or when image quality does not improve after cleaning the inside of the scanner.

Before proceeding with the shading adjustment• Before beginning shading adjustment, thoroughly clean the scanning glasses, reference area (page 66),

and all rollers (page 67).If you perform shading adjustment while these parts are dirty, lines will appear on scanned images.

Shading adjustment procedure1. Start User Utility.

2. Click [User Shading] on the main menu, and operate as the image display dictates.

Note• For further details, refer to section [User Shading] in the help for User Utility.

Notice• If the shading adjustment has not been performed properly, then lines might appear on scanned

images even after adjusting the shading, or lines might not be eliminated even after cleaning thescanning glass. Clean the parts, and then adjust the shading again.

10.2 Shading Adjustment

78

10.3 Perform Network Settings with USBConnection

You can configure the network settings using Network Setting Tool with USB connection.For details about network-related settings, consult your network administrator.

10.3.1 Configuring wired LAN settings1. Check that the wireless LAN ON/OFF switch has been turned OFF.

• If the wireless LAN ON/OFF switch is on, turn off the switch (page 14).

2. Start Network Setting Tool.

3. Select [Wired LAN] as the connection method for the scanner.• Display the current settings.

4. Click [Date & Time], and then set the date and time. → [OK]

5. Click [Change], and then configure the following network settings. → [OK]

Item Description

Host Name Set the host name for the scanner.

DHCP Enable (On) or disable (Off) DHCP.

AutoIP*1 Enable (On) or disable (Off) AutoIP. If DHCP is disabled, this setting cannot bechanged.

IP Address Set the IP address. If DHCP is enabled, the IP address will be setautomatically and cannot be changed.

Subnet Mask Set the subnet mask. If DHCP is enabled, this will be set automatically andcannot be changed.

Default Gateway Set the default gateway. If DHCP is enabled, this will be set automatically andcannot be changed.

DNS Server 1 Set the primary DNS server. If DHCP is enabled, this will be set automaticallyand cannot be changed.

DNS Server 2 Set the secondary DNS server. If DHCP is enabled, this will be setautomatically and cannot be changed.

WINS Server 1 Set the primary WINS server. If DHCP is enabled, this will be set automaticallyand cannot be changed.

WINS Server 2 Set the secondary WINS server. If DHCP is enabled, this will be setautomatically and cannot be changed.

*1 When the IP address can not be acquired from the DHCP server, the following values are automatically set.

• IP Address: 169.254.1.0 - 169.254.254.255

• Subnet Mask: 255.255.0.0

• Default Gateway: 0.0.0.0In this case, if the IP address has the same value as other devices, the unit can not be connected to the network. Check the DHCPserver is running correctly.

10.3 Perform Network Settings with USB Connection

79

NoticeCheck the following if you cannot connect the unit to the network.• If the LED (Orange) ( ) of the LAN connector is not illuminated, confirm that the LAN cable is

connected to the LAN connector of the unit correctly.• If the LED (Green) ( ) of the LAN connector is blinking, check the network settings using the Network

Setting Tool.

1 2

10.3.2 Configuring wireless LAN settingsNote

• As for simple AP mode, refer to "4.2.3.1 Simple AP mode" (page 19).

1. Check that the wireless LAN ON/OFF switch has been turned ON.• If the wireless LAN ON/OFF switch is off, turn on the switch (page 14).

2. Start Network Setting Tool.

3. Select [Wireless LAN (Station mode)] as the connection method for the scanner.• Display the current settings.

4. Click [Date & Time], and then set the date and time. → [OK]

5. Click [Change].

6. Select the configuration method from the following, and then configure the network settings follow theinstructions on screen.– [Search and Select an Access Point]

– [Enter Wireless LAN Settings Manually]

7. Click [OK].

Item Description

IP Address Set the IP address.

Network Name (SSID) Set the network name (SSID).

Connection Type Set the connection type.

Network AuthenticationType

Set the network authentication type.

Data Encryption Type Set the data encryption type.

Network Key Set the network key.

10.3.2 Configuring wireless LAN settings

80

10.4 Checking the event settings for push scanCheck the following if an application does not start up after being set by the Scan Button Setting Tool.

1. Display the scan properties screen.• If you are using Windows 10 / Windows 8 / Windows 7:

[Control Panel] [View devices and printers], right-click the scanner icon, and then display the[Scan properties] screen.

• If you are using Windows Vista:[Control Panel] [Scanners and Cameras], select the scanner icon, and then click the propertiesbutton.

2. Click the [Events] tab.

3. Check that Scan Button Setting Tool is selected as the program to start for each event.• If an application other than Scan Button Setting Tool is selected, change the application to Scan

Button Setting Tool.

4. Click [OK].

5. Restart the computer.

10.4 Checking the event settings for push scan

81

10.5 Server CertificateIf you use HTTPS to access the scanner, a security alert will appear on the screen. To prevent the securityalert from appearing, you must install the server certificate. We recommend using a server certificate thatwas issued by third-party signing organization (a certificate authority). For datails, refer to "10.5.1 Installing aserver certificate" (page 82).You can also use a certificate issued independently by a non-authority or a self-signed certificate issued bythe scanner. For details, refer to "10.5.2 Installing a self-signed certificate" (page 83).

10.5.1 Installing a server certificateCreating a certificate signing request (CSR)1. Launch Configuration Web.

• For details, refer to "7.1 Launch Configuration Web" (page 52).

2. Open the [Network] tab.

3. Click [SSL/TLS].

4. In "Create CRT Key", click [Edit].• You can not create a CRT key if Self-signed Certificate or Sequlity Certificate is enabled.

5. Set "CRT Key Length".• When using a server certificate, the permissible key length depends on the certificate authority.

Please confirm beforehand.6. Click [Submit].

• Do not operate the browser until creation of the CRT key is complete. While the CRT key is beingcreated, screen updates and network communication may be slow.

7. Click [Back].

8. In "Certificate Signed Request", click [Edit].

9. Edit the contents of "Certificate Signed Request".

10. Click [Submit].

11. Click [Save].• The certificate signing request (CSR) will be saved. You can obtain a server certificate with this CSR

from a certificate authority.

Installing a server certificate1. Launch Configuration Web.



3. Click [SSL/TLS].

4. In "Certificate Installation", click [Edit].

5. Click [Reference] in "File" and specify the server certificate file following the on-screen instructions.

10.5 Server Certificate

82

Enabling SSL/TLS1. Launch Configuration Web.



3. Click [SSL/TLS].

4. In "Setup", click [Edit].

5. Set "Service" to [On].

6. Click [Submit].• Turn the unit's power off and then on again.

10.5.2 Installing a self-signed certificate1. Launch Configuration Web.



3. Click [SSL/TLS].

4. In "Create CRT Key", click [Edit].• You can not create a CRT key if Self-signed Certificate or Security Certificate is enabled.

5. Click [Submit].• Do not operate the browser until creation of the CRT key is complete. While the CRT key is being

created, screen updates and network communication may be slow.6. Click [Back].

7. In "Self-signed Certificate", click [Edit].

8. Click [Submit].

9. Click [Back].

10. In "Setup", click [Edit].

11. Set "Service" to [On].

12. Click [Submit].• Turn the unit's power off and then on again.

10.5.2 Installing a self-signed certificate

83

10.6 Import/ExportYou can export the contents of the scanner's settings to a file. Also, you can import this file to the otherscanners. You can set a password for this file. It is used for importing.

To export the settings1. Launch Configuration Web.


2. Open the [Administrator] tab.

3. Click [Import/Export].

4. In "Mode", select [Export].

5. Select the items you want to export.

6. Input a password (0 to 16 characters) for the file.

7. Click [Submit], and save the file according to the browser.

To import the settings1. Launch Configuration Web.



3. Click [Import/Export].

4. In "Mode", select [Import].

5. Select the items you want to import.

6. Input the file name and password.

7. Click [Submit].

10.6 Import/Export

84

10.7 Backup/RestoreYou can backup all the contents of the scanner's settings to a file. Also, you can restore the settings to thescanner. You can set a password for this file. It is used for restoring.

To backup the settings1. Launch Configuration Web.



3. Click [Backup/Restore].

4. In "Mode", select [Backup].

5. Input a password (0 to 16 characters) for the file.

6. Click [Submit], and save the file according to the browser.

To restore the settings1. Launch Configuration Web.



3. Click [Backup/Restore].

4. In "Mode", select [Restore].

5. Input the file name and password.

6. Click [Submit].

10.7 Backup/Restore

85

10.8 Factory ResetThis function will erase all of the settings in the scanner and initialize them to the factory default settings.• This unit saves the information that you set, such as the network configuration, passwords, e-mail

addresses, etc. To prevent leakage of your information, initialize the unit to the factory default settingsbefore you discard or transfer the unit.

• You cannot restore the settings after Factory Reset. Keep a copy of all important data.

• If you forget your password, you can reset the password using Factory Reset. After Factory Reset,configure the scanner again.

• The following items are reset by "Factory Reset".– Function (page 56)*1

– Single Touch Scan (page 58)

– Network (page 59)

– Server (page 60)

– Information Notification (page 61)

– Password (page 62)*1 "Language" and "System Counter" are not reset.

1. Connect the unit to your computer via USB.

2. Start User Utility.

3. Click [Maintenance Setting].

4. Click [Factory Reset] and follow the on-screen instructions.

10.8 Factory Reset

86

10.9 TroubleshootingIf a problem occurs while the scanner is being used, check the following items and check the scanner statusin User Utility. If the unit still malfunctions, turn it off, unplug the power cord and call for service.

Symptom Possible Cause Remedy

The LED (Green) does notlight when the unit’s power isturned on.

The power cord is not plugged in. Insert the power plug firmly.

Problem with the AC adaptor. Unplug the power cord from theAC outlet, and call for service.

The computer does notrecognize the scanner. Thescanner is not functioningcorrectly.

The scanner is not connected tothe computer correctly. Connect the USB cable correctly.

The software is not installedcorrectly.

Uninstall the software from thecomputer (page 93), and theninstall the software again (page16).

The scanner is connected viaUSB hub. Do not connect via USB hub.

There is a problem with thecable.

If you are using a USB cable, besure to use the included USBcable. If you are using a LANcable, use a category 5 orenhanced category 5 cable orgreater.

The network-related settings areincorrect.

Check the network-relatedsettings (page 79).

The unit’s power was turned offbecause no operations wereperformed for a certain period oftime.

Turn on the unit's power (page23).

Scan speed is slow.

The scanner is connected over aUSB 1.1 connection.

Connect over USB 2.0, USB 3.0or USB 3.1 (Gen1).

In case of using this unit with aLAN connection, the scanningspeed may be slower due tonetwork traffic.

Consult your networkadministrator.

The document has been loadedon the feed tray, but the scannerdoes not start scanning.

The document is not loadedproperly.

Load the document correctly.(page 32)

The sensor cannot detect thedocument as the edge of thedocument is curled.

Flatten the document (page 28)and load it again (page 32).

10.9 Troubleshooting

87


Double feeding occursfrequently.

The rollers are dirty. Clean the rollers. (page 67)

The paper feed roller or doublefeed prevention roller havebecome worn down.

Replace the paper feed roller ordouble feed prevention roller.(page 71)

The double feed detectors aredirty.

Clean the double feed detectors.(page 66)

Right and left sides of thedocument to be scanned are notthe same in height because ofcurling or folding.

Flatten the document (page 28)and load it again after reducingthe number of sheets.

The document is printed on anunsupported type of paper orthick paper.

Make a copy of the document onpaper of a compatible type andthickness (page 27), and thenscan the copy.

The length of the paper is tooshort.

Make a copy of the document onpaper of a compatible size (page27), and then scan the copy.

The document is not alignedcorrectly. Realign the document. (page 32)

Too many sheets are set on thefeed tray.

Remove sheets until the sheetson the feed tray are under thelimit mark on the documentguide.

The double feed detectors arenot adjusted properly.

Remove the documents, andthen turn off/on the unit's power(page 23).

The documents are not fed oneat a time, but in bunches.

The scanning method is set tomanual.

Select automatic scanning usingthe manual feed selector. (page13)

A double feed is detected whenscanning cards.

The cards are set in portraitorientation.

Either disable the double feeddetection function or set thecards in landscape orientation.

Paper jams occur frequently.

The document is wrinkled. Smooth out the document.

The rollers are dirty. Clean the rollers. (page 67)

The document is not alignedcorrectly. Realign the document. (page 32)

Too many sheets are set on thefeed tray.

Remove sheets until the sheetson the feed tray are under thelimit mark on the documentguide.

The thick documents are not fedproperly.

Depending on the paper type oroperating environment(temperature, humidity, etc.), theunit may not feed the thickdocuments properly.

Try scanning the documentsusing manual feeding. (page 37)


88


Scanned image is skewed.

The document guides are notadjusted to the size of thedocument to be scanned, or thedocument to be scanned is setslanted on the feed tray.

Adjust the document guidesproperly to the size of thedocument to be scanned. (page32)

Right and left sides of thedocument to be scanned are notthe same in height because ofcurling or folding.

Flatten the document (page 28)and load it again after reducingthe number of sheets.

The image of a scanneddocument is blank.

The document to be scannedwas loaded upside down.

Load the document correctly.(page 32)

Vertical streaks appear on thescanned document. The scanning glasses are dirty. Clean the scanning glasses.

(page 66)

The scanning density is uneven. The scanning glasses are dirty.

Clean the scanning glasses.(page 66) If cleaning does notimprove the scanning density,perform shading adjustment.(page 78)

The color of the scanneddocument is extremely differentfrom the original document.

The settings of the computermonitor do not accurately reflectthe color of the document.

Adjust the computer monitorsettings.

Depending on the documentsscanned, the color of documentsmay not be scanned properly.For example, the color of ahighlighter pen may be scannedlighter than it appears.

Setting the value for [Chroma]higher in the scanning conditionsmay solve this problem.

Dark spots or noise appear onthe scanned documents. The scanning glasses are dirty. Clean the scanning glasses.

(page 66)

There is noise or wave patterns(moire pattern) on the scannedimage.

The scanning resolution settings,combined with patterns within thescanned image, may cause thisproblem.

Change the scanning resolutionor turn the Moire Reductionfunction on, and performscanning again. About MoireReduction function, refer to theImage Capture Plus, TWAIN, orISIS help.


89


The network name (SSID) of thewireless access point cannot bedetected.

The wireless access point isconfigured to not show thenetwork name (SSID).

Enter the network name (SSID)manually using the NetworkSetting Tool (page 79).

Placement of the scanner is toofar from your wireless accesspoint.

Place the scanner and yourwireless access point closetogether, and try to configureagain.

Appliances that generatemagnetic waves or other wirelessLAN devices are located near bythe scanner or wireless accesspoint.

Keep the appliances thatgenerate magnetic waves orother wireless LAN devices awayfrom the scanner and yourwireless access point.

The scanner cannot beconnected to the wireless accesspoint.

Placement of the scanner is toofar from your wireless accesspoint.

Place the scanner and yourwireless access point closetogether, and try to configureagain.



The settings for your wirelessaccess point are wrong.

Confirm the setting information ofyour wireless access point, andthen try configuration. For detailsabout the procedure, refer to thedocumentation for your wirelessaccess point.

Your wireless access point isconfigured to limit access fromcertain devices.

Confirm the settings of yourwireless access point.

Wireless communication is slowand/or unstable.

There are obstacles between thescanner and your wirelessaccess point.

Move the scanner as close aspossible to your wireless accesspoint.



If you still experience problems after following these suggestions, please contact our Technical SupportDepartment at 1-800-726-2797 for further assistance. (U.S.A. only)


90

10.10 Error Codes and Error MessagesError codes corresponding to the scanner status are displayed in the User Utility or Configuration Web.If you cannot solve the problem by the following instructions, consult your administrator.

Error Code Cause Remedy

U11U12

The paper has jammed in the feed trayarea.

Open the ADF door, and remove thepaper.

The sensors are dirty. Clean the sensors.

U16The paper has jammed in the exit trayarea.

Open the ADF door, and remove thepaper.


U18Paper has been left in the scanner. Open the ADF door, and remove all the

paper left inside.


U23 A double-feed error has occurred. Open the ADF door, and remove thejammed paper.

U30 The ADF door is open. Close the ADF door.

C00 The scanner is offline. Check the connections of the LAN.

C08C09

The scanner cannot be connected to awireless access point.

Check the settings for your wirelessaccess point.Place the scanner and your wirelessaccess point close together.

C10 The scanner cannot communicate withthe computer.

Check the connection with thecomputer.

C20The IP address of the server or thenetwork configuration is incorrect.

Check the following configurationsdepending on the destination.– FTP server

– Shared folder

– SMTP server

The server is down. Check the status of the server.

C21The server name or networkconfiguration is incorrect.


– Shared folder

– SMTP server

The server is down. Check the status of the server.

C22Login name or password of the server isincorrect, or you do not have permissionto log in to the server.


– Shared folder

– SMTP server

10.10 Error Codes and Error Messages

91

Error Code Cause Remedy

C23 The path of the FTP server or Sharedfolder is incorrect.


– Shared folder

C24

Network data transfer was aborted. Check the connections of the LAN.

The e-mail server configuration requiresauthentication.

Check the configurations of the SMTPserver.

Data could not be sent to an FTP serveror a shared folder. The destination maybe read only, or the disk may be full.

Consult your network administrator.

C30 The size of the e-mail exceeds the limit(page 97).

Change the size limit for e-mail. Fordetails, refer to "SMTP" (page 60).

Change to a lower resolution forscanning, or reduce the number ofdocuments.

C63

Image Capture Plus cannot be usedwith the specified scanner settings. Touse the specified settings, optional CDcontent must be installed.

Purchase the optional CD (Productnumber: KV-SS092 or KV-SS093).

C70 Image Capture Plus is in use. Wait a moment and try again.

C72 An error occurred while scanning withImage Capture Plus.

After initializing Image Capture Plus,click [Help] - [Display Logs] to check theerror details.

C80 The size of image data exceeds the limit(page 97).

Change to a lower resolution forscanning, or reduce the number ofdocuments.

C81 The number of scanned pages exceedsthe limit (page 97). Reduce the number of documents.

Fxx A system error has occurred.

Turn the power off, and then turn it onagain (page 23). If the problem is stillnot resolved, turn off the power, unplugthe power cord, and contact your dealer.

10.10 Error Codes and Error Messages

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10.11 Uninstalling the SoftwareIf you want to remove the software that is installed on your computer, follow the procedure below to uninstallit.

1. In [Control Panel], open [Uninstall a program].

2. Uninstall the following software programs.– IDREngine

– Image Capture Plus

– KV-S1037X ISIS Driver

– MCD

– OCREngine

– Panasonic Document Scanner Device Driver

– Panasonic Document Scanner TWAIN Driver

– Panasonic Scanner Manuals

– Panasonic Scanner User Utility

– Presto! BizCard 6*1

– Presto! PageManager 9.XX*1

– Scan Button Setting Tool

3. Follow the instructions on the screen.*1 "X.XX" and the number that follows a program name are the software version. When you upgrade the software, the numbers

above may be different from the actual software version.

10.11 Uninstalling the Software

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10.12 Repacking InstructionsIt is highly recommended that you keep the original carton and ALL packing materials. If you need totransport or ship the scanner, please follow these instructions.

Note• Improper repacking of the scanner may result in a service charge to repair the scanner.

• Please use the original carton and all of the original packing materials.

• The scanner should be handled in the correct (horizontal) position.

Required Materials• Original scanner carton and packing materials

• Shipping tape and scissors

1. Turn the unit OFF (page 23).

2. Unplug the all cables from the unit.

3. Close the feed tray and exit tray.• If the mixed batch card guide is not attached to the unit, attach it.

10.12 Repacking Instructions

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4. Pack the scanner.

3 4

6

2

1

5

AC adaptor USB cable Quick Installation Guide, Shading paper Software / Manual DVD-ROM Mixed batch card guide Power cord

10.12 Repacking Instructions

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10.13 SpecificationsScanning

Item KV-S1037X

Scanning face Duplex

Scanning method Color CIS (600 dpi)Background: Black

Scanning speed*1

• A4 / Letter

• Binary / Color

• 200 dpi, 300 dpi

Simplex 30 pages/min.

Duplex 60 images/min.

Scanning resolution*2100 dpi – 600 dpi (1 dpi step), 1,200 dpi(Interpolated)Optical: 300 dpi / 600 dpi (Automatic switch)

Paper size*3

Width 48 mm – 216 mm (1.9 in. – 8.5 in.)

Length

When feeding one sheet:54 mm – unlimited (2.1 in. – unlimited)*4

When feeding multiple sheets:54 mm – 356 mm (2.1 in. – 14 in.)

Thickness

Paper: 0.04 mm – 0.5 mm (1.6 mils – 19.7 mils)Bound documents: 3.0 mm (118.1 mils) (includingcarrier sheet)Note: 1 mil = 0.001 in.

Weight 20 g/m² – 413 g/m² (5 lb. – 110 lb.)

Card*5

Format ISO format

Size 85.6 mm × 54 mm (3.4 in. × 2.1 in.)

Thickness 0.76 mm (0.03 in.)Embossed card up to 1.24 mm (0.049 in.)

Feed capacity 3 cards on the feed tray or on the mixed batch cardguide

Passport*6

Width 130 mm (5.1 in.) or less

Length 188 mm (7.4 in.) or less

Thickness 3.0 mm (0.1 in.) or less (including carrier sheet)

Feed capacity 50 sheets (80 g/m² [21 lb.], High-quality woodfreepaper)*7

Roller replacement*8 100,000 sheets

10.13 Specifications

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Item KV-S1037X

Image data size usingpush scan

Shared FolderUp to 256 MB in total or 999 pages

FTP

Email Up to 20 MB in total (including the header and e-mail message) or 999 pages

*1 The scanning speed is the maximum speed of the scanner hardware. It does not include software processing time, data transfertime, etc. The scanning speed measurement is based on Panasonic's measuring method.

*2 When scanning a document larger than A5 size at resolutions over 600 dpi, the scanning may fail due to insufficient memory.*3 For details, see "6.2.1.1 Compatible Paper" (page 27).*4 Using "Long Paper", you can scan long documents by splitting them into smaller parts. For details about "Long Paper", refer to the

Image Capture Plus, TWAIN, or ISIS help.*5 For details, see "6.2.1.2 Compatible Card" (page 28).*6 Use the carrier sheet (KV-SS077) to scan passports (page 29).*7 Depending on the paper type or operating environment (temperature, humidity, etc.), the unit may not feed the documents

properly.When paper weight is more than 209 g/m² (55 lb.): 5 sheets (A4, High-quality woodfree paper)When installed the mixed batch card guide: 20 sheets (80 g/m² [21 lb.], High-quality woodfree paper)

*8 For details, see "9.3 Replacing the Rollers" (page 71).


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GeneralItem KV-S1037X

External dimensions(Width × Depth × Height)

303 mm × 177 mm × 137 mm (12.0 in. × 7.0 in. ×5.4 in.)

Weight 2.7 kg (5.9 lb.)

Power requirements*1 AC 100 – 240 V, 50/60 Hz

Power consumption

Scanning 26 W or less (DC 16 V 1.5 A)

Ready 6 W or less

Sleep2.0 W or less (USB connection)2.0 W or less (Wired LAN connection)*2

2.0 W or less (Wireless LAN connection)

Power OFF 0.3 W or less

Operating environment Temperature: 5 ℃ – 35 ℃ (41 ℉ – 95 ℉)Humidity: 20 % – 80 % RH

Storage environment Temperature: -10 ℃ – 50 ℃ (14 ℉ – 122 ℉)Humidity: 8 % – 75 % RH

Interface

USB 3.1 Gen 1 (backward compatible)

LAN (10Base-T / 100Base-TX / 1000Base-T)*3

Wireless LAN (IEEE802.11n/g/b)

Recommended web browserInternet Explorer 11Mozilla Firefox (latest version)Google Chrome (latest version)

Wireless LAN

Communicationstandard

IEEE802.11n/g/b

Frequency range(center frequency) /Channel

KV-S1037X U / X / ML2.412 GHz – 2.472 GHz (1 – 13ch)KV-S1037X B / M2.412 GHz – 2.462 GHz (1 – 11ch)

Data transfer rate*4IEEE802.11n: 6.5 – 150 MbpsIEEE802.11g: 6 – 54 MbpsIEEE802.11b: 1 – 11 Mbps

Access method Station mode / Simple AP mode

Security*5

WPA/WPA2-PSK (TKIP/AES) / WPA/WPA2-EAP(EAP-TLS/EAP-TTLS(MSCHAPv2)/PEAPv0(MSCHAPv2)) / Open System (WEP64/WEP128)

WPS PBC method (push button method)

RF output powerIEEE802.11n: 13 dBm ± 1 dBIEEE802.11g: 13 dBm ± 1 dBIEEE802.11b: 17 dBm ± 1 dB

*1 The power requirements differ depending on the country/area. Do not use a power source that does not meet the power sourcespecifications marked on the unit. The power source specifications of this unit are listed on the rating name plate.

*2 If connected to a network device (hub, router, etc.) that supports IEEE802.3az.


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*3 To assure continued emission limit compliance, use only shielded LAN cable. The cable should be a CAT 5 (Category 5) or higherfor 10Base-T / 100Base-TX, or CAT 5e (Enhanced Category 5) or higher for 1000Base-T.

*4 The actual line speed may be different depending on the network environment and the wireless devices connected.*5 Depending on the wireless router (wireless access point) used, connections may not be possible between the unit and the wireless

router. When connecting with 802.11n, select WPA-PSK (AES) or WPA2-PSK (AES) for security. Use WPA2 (AES) for security. IfWPA (AES), WPA (TKIP) or WPA2 (TKIP) must be used, please set the access point key renewal interval for 2 minutes. A difficultto predict passkey (PSK) of 20 or more characters is recommended.


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