© 2014 Avaya Inc. All rights reserved. 11

Mockups: This is the App Icon that should appear on the Mobile Phone

© 2014 Avaya Inc. All rights reserved. 22

Mockups:

This is the first screen. Only displayed while loading.

© 2014 Avaya Inc. All rights reserved. 33

Mockups:

This is the login page. It should be just held for a few seconds before loading the accounts page

© 2014 Avaya Inc. All rights reserved. 44

Mockups: Flow 1+2

This is the main screen. The user can only click on the savings account of the contact us button

This contact us button leads to the IVR screens. The savings account leads to a transaction view of the account

© 2014 Avaya Inc. All rights reserved. 55

Mockups: Flow 1

These are the IVR screens. The user can only select mortgage inquires for the purposes of the demo

The accounts button brings us back to the accounts page

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Mockups: Flow 1

When the user selects Mortgage Inquires this is the screen

If the user selects new application a call will be initiated

The user can also click application status

The accounts button will bring us back to the accounts screen

© 2014 Avaya Inc. All rights reserved. 77

Mockups: Flow 1

User has selected application status and is prompted for the reference number and a security question

A call will be initiated by the phone icon on the upper right

The accounts tab will bring us back to the accounts page

© 2014 Avaya Inc. All rights reserved. 88

Mockups: Flow 2

If user clicks savings account accounts screen they land here. From here the user can click on Accounts to return to previous screen or bank charges transaction to initiate a call