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Mobile Technology & Primary Care Getting through the noise William P. Moran, MD, MS & Patrick D. Mauldin, Ph.D. MUSC

Mobile Technology & Primary Care

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Mobile Technology & Primary Care. Getting through the noise William P. Moran, MD, MS & Patrick D. Mauldin, Ph.D. MUSC. Evolution of primary care. Care Coordination: Our Care Venues…. Evolution of primary care. Evolution of primary care. Wagner Chronic Care Model. - PowerPoint PPT Presentation

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Page 1: Mobile Technology & Primary Care

Mobile Technology & Primary CareGetting through the noise

William P. Moran, MD, MS & Patrick D. Mauldin, Ph.D.MUSC

Page 2: Mobile Technology & Primary Care

Evolution of primary care

Page 3: Mobile Technology & Primary Care

Care Coordination: Our Care Venues…

Page 4: Mobile Technology & Primary Care

Evolution of primary care

Page 5: Mobile Technology & Primary Care

Evolution of primary care

Page 6: Mobile Technology & Primary Care
Page 7: Mobile Technology & Primary Care

7

Wagner Chronic Care Model

Page 8: Mobile Technology & Primary Care

Workflow in the real world…

PATIENT

Page 9: Mobile Technology & Primary Care

Workflow in the real world…

PATIENT

Page 10: Mobile Technology & Primary Care

Workflow in the real world…

PATIENT

Page 11: Mobile Technology & Primary Care

PATIENT

Page 12: Mobile Technology & Primary Care

Have we made his life better?

Page 13: Mobile Technology & Primary Care

What to do? A loud ‘signal’ MUST be heard amidst the clinical ‘noise.’

• Technology must be targeted to the most appropriate patients: Risk stratification

• Decision support must be integrated into the data flow process

• Information must be reliably delivered to the correct team member (frequently not the primary care provider)

• Clinically actionable signals should be sent to the primary care team member

• Real time

Page 14: Mobile Technology & Primary Care

Risk Stratification

Page 15: Mobile Technology & Primary Care

Risk StratificationCluster A

Cluster C

Cluster B

Cluster E

Cluster D

Page 16: Mobile Technology & Primary Care

Risk Stratification

Healthy

Complex, CV disease & Depressed

Renal Disease, Depression, & CV risk

Diabetes & CV risk

Obesity & CV risk

Page 17: Mobile Technology & Primary Care

Static and Dynamic Components

No static and no utilization* within 365 daysStatic variables only (no utilization) or no Static w/Util

within 365 daysStatic and utilization history (days 31-365) or top 20% with no utilization within 365 days

Static and util.(Top 20% risk with until <365 days)Immediate utilization within 30 days (regardless of static results)Immediate Intervention

The risk strat model is to reduce the number of & .

Page 18: Mobile Technology & Primary Care

Obesity & CV risk

Healthy Hypertension

Hyperlipidemia & Hypertension

Page 19: Mobile Technology & Primary Care

Complex, CV disease & Depressed

Chronic lung disease, Depression & CV riskDiabetes & CV risk

Renal Disease, Depression, & CV risk

Page 20: Mobile Technology & Primary Care

Cueing the team

4Total

Risk Strat Color Type Admit/ER Date/Time Programs Patient

Name Select DOB Last Visit Description/CC Delete

MUSC ER 4/19/2012 Hypertension Pt 1 4/6/52 2/8/12 High BP

MUSC Admit 4/19/2012 Diabetes, CKD, Hyperlipidemia Pt 2 5/12/40 2/6/12 SOB

MUSC Admit 4/19/2012 Diabetes, Hyperlipidemia Pt 3 10/6/42 2/20/12 High blood sugar

MUSC Admit 4/19/2012 Sickle Cell Pt 4 1/2/87 4/17/12 Sickle cell crisis

Patient Data

Patient Data

Patient Data

Patient Data

Delete

Delete

Delete

Delete

1

2

3

4

Page 21: Mobile Technology & Primary Care

Patient Name

Risk Strat Color Admit/ER Date/Time Cluster Programs Last Visit Next Visit PCP Description/CC

Patient 2 Admit 4/19/2012 Complex Diabetes, CKD

Hyperlipidemia 2/6/12 4/25/12 William P. Moran, MD SOB

SF – 12 Domains

Last Assessment 2/6/12

Physical Functioning

General health

Pain

Mental health

Energy/Fatigue

Cueing the team

Page 22: Mobile Technology & Primary Care

Real TimeCourtesy of Dr. Frank Treiber

Page 23: Mobile Technology & Primary Care

Summary

• Primary care environment offers opportunities for technology to improve the quality of patient care– monitoring clinical conditions– coordination and transitions of care– medication management

• But we have to be careful implementing technology in an occasionally chaotic environment – Primary care