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Mobile Marketing ServicesUsing the mobile as a marketing channel
f InAnCIAl SeRv ICeS & ReTA Il
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TRAnSPORT
Ways to keep in touch
Mobile Marketing ServicesUsing the mobile as a marketing channel
The third screen takes the lead
Mobile phones are now ubiquitous. With
over four billion subscribers worldwide,
there are three times as many mobile
users than television owners or internet
users. Their phenomenal success gives
mobiles the potential to become THe
prime mass communication tool.
Whether building customer loyalty,
promoting your brand or selling new
services, mobile marketing is all about
reaching consumers in an interactive
and personalized way. People carry their
mobile phone everywhere, which means
you can always reach the right customer
with the right content at the right time.
Mobile marketing services to operators
Our Mobile Marketing Services help
mobile operators implement their mobile
marketing strategies in the most efficient
way possible, to boost data service
adoption, usage and revenues, to
improve user database value with opt-in
collection and user qualification, to
increase the efficiency of their direct
marketing mobile campaigns and to start
monetizing their user database through
brands.
The key of our success is a unique asset
– the Smart Message mobile messaging
channel, piloted by a SIM application,
which provides reach, true dialogue and
built-in interactivity with users, leading
to superior response rates, ranging from
10-40%.
Listening and sharing our experience
Our Mobile Marketing Services are the
key to success for your mobile content,
CRM and advertising strategies.
> For Mobile Content
To optimize service lifecycle management,
Gemalto offers a complete end-to-end
service offer.
> For Mobile CRM and Mobile
Advertising
Gemalto will manage the complete
process, from the identification of the
right campaigns and their execution
through to campaign impact analysis
and recommendations. Our team of
experts will build the most engaging
campaign scenarios, respecting
end-user’s interests and maximizing
mobile campaign response rates.
Did you know ?
> Reaches 100% of handsets
> Is always seen as sitting on the
idle screen
> Is easy to use through 1-Click
action to the next screen
> Has a higher response rate, with more than 10%
VAS portal deployment and
promotion
Opt-in, qualification and CRM campaigns
Monetization with advertisers
campaigns
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Mobile Marketing services to advertisers
The mobile screen presents huge potential
for advertisers to leverage as part of their
communication strategies. But the current
mobile market remains complex. It is a
fragmented market that isn’t delivering
reach promise, there are poor opt-in
databases offering low targeting capabilities
and no performance measurement
guarantee. To combat this, Gemalto has
created lassoo®, a high-performance
mobile messaging solution that delivers
reach and results.
A new revenue source for mobile operators
lassoo, the breakthrough mobile messaging
solution that drives long-term revenue
growth, and requires no investment for
mobile operators.
Key channels
> Smart Message A unique messaging channel that
combines simplicity, engagement and
performance with a minimum 10%
response rate, and enhances the
messaging model to allow advertisers
to develop real interactive relationships
with their consumers.
> Loyalty SIM A unique SIM card profile for mobile
operators and advertisers wishing to
develop customer loyalty and engagement,
improve customer knowledge and
fine-tune their service offer.
loyalty SIM is the must-have CRM-driven
tool that respects consumer choice.
Better mobile engagement for advertisers
lassoo is a high-performance mobile messaging solution that brings simplicity to the complex
world of mobile marketing, guarantees reach, delivers results, and ensures higher ROI
thanks to cross-mobile operator reach and the best-in-class Smart Message channel.
To find out more about lassoo®, watch our video on YouTube: http://www.gemalto.com/telecom/mobile_marketing/lassoo/index.html
SMARTER CONVERSATIONS IN MOBILE MARKETING
www.gemal to .com
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It’s happening in the field
They Trust Us
Don’t take our word for it – watch one of our customer testimonials on YouTube: http://www.youtube.com/watch?v=6dBHw58PGrw
Mobile Operator in Latin America
Mobile operator in Middle East
Retail Brand in Europe
Opt-in campaign launched in January 2011 with Smart Message, targeting mass market
Efficient Results> 18% of acceptance rate> 60% of subscribers database has opted-in in 4 months > n°1 channel in 6 months: Smart Message has been established as the main channel for customer engagement at this mobile operator CRM department.
To achieve operator’s requirements of increasing its Religious service adoption as well as users’ loyalty, Gemalto Traffic boosting has implemented efficient actions to arouse subscribers’ interest. A promotional campaign was launched just before Ramadan through Smart Message channel on a well-targeted population.
Efficient Results> 16% acceptance rate > x16 of subscription increase
To win back lost customers, the retail brand launched an ambitious Smart Message campaign to better understand customer motivations for leaving, collect email, and drive traffic to the store.
Efficient Results> 4.3% response rate for the full questionnaire Good KPI as no other media except call center (way more expensive than Smart Message) could retrieve emails
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