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Values based Strategy: Planning with purpose Mo Wiltshire and James Robertson

Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

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Page 1: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Values based Strategy: Planning with purpose

Mo Wiltshire and James Robertson

Page 2: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

What we’re going to cover

• Why do students’ unions have values?

• What are values?

• What values do Students’ Unions have?

• Whose values should Students’ Unions have?

• What do values mean for strategy?

• KCLSU strategy past present and future

• Tools for a values based students’ union

Page 3: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Why do students’ unions have values?

Hands up if…

Your Students’ union has a set of values?

Keep your hand up if…

You know what they are

In small groups, why do students’ unions have values?

Page 4: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

What are values?

Page 5: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

What are values

“Opinions are the ripples on the surface of the public's consciousness, shallow and easily changed. Attitudes are the currents below the surface, deeper and stronger. Values are the deep tides of the public mood, slow to change, but powerful.”

Sir Robert Worcester Founder of MORI

Page 6: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

What are values?

Page 7: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Schwartz 1992+

A spiritual life, A varied life, A world of beauty, A world at peace,

Accepting my portion in life, Ambition, An exciting life, Authority,

Broadmindedness, Capable, Choosing own goals, Cleanliness,

Creativity, Curiousity, Daring, Detachment, Devout, Enjoying life,

Equality , Family security, Forgiving, Freedom, Health,

Helpfulness, Honesty, Honouring of parents and elders, Humble,

Independence, Influence, Inner harmony, Intelligence, Loyalty,

Mature love, Meaning in life, Moderation, National security,

Obedience, Pleasure, Politeness, Preserving my public image,

Protecting the environment, Reciprocation of favours, Respect for

tradition, Responsibility, Self-discipline, Self-indulgence, Self-

respect, Sense of belonging, Social justice, Social order, Social

power, Social recognition, Success, True friendship, Unity with

nature, Wealth, Wisdom.

Page 8: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,
Page 9: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Values Circle

Page 10: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Values Circle

Page 11: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,
Page 12: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

More Intrinsic More Extrinsic

Page 13: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

-1

-0.8

-0.6

-0.4

-0.2

0

0.2

0.4

0.6

0.8

1

Under 30-year old

Over 75-year old

Religious

Transsexual

Disabled

Different ethnic origin

Homosexual

Woman

Happy for a leader to be…

Page 14: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Values and problem solving

Extrinsic values associated with asking:- How can I benefit the most?

- How will this make money?

- What can I gain from this now?

- What impact will this have on my reputation?

Intrinsic values associated with asking:- Is this morally right?

- Is this in line with my principles?

- What effect will this have on others?

- What are the long-term implications?

(Illies & Rieter-Palmon, 2007)

Page 15: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

What type of values do students’ unions have?

Shout out, values that your students’ union has…

…are any of these characteristics?

Page 16: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Are most of these intrinsic or extrinsic?

Page 17: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Students’ union’s values

Equality, Diversity, Sustainability, Inclusive, Ethical, Accessible, Democracy

Fun

Independent, Innovative

Supportive, Serving,People Orientated, Empowering, Enriching

Page 18: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Who’s values should students’ unions have?

Back in small groups discuss:

Who’s values should students’ unions have?

Trustee boards’?

Students’?

Officers’?

Staffs’?

Institutions’?

Someone else?

Page 19: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Volunteering

Maio et al. (2009)

Subjects memorised adjectives, items of furniture and either:

- Benevolence-related words (forgiving, helpful, honest)

- Food related words (control)

- Achievement-related words (ambitious, capable,

successful)

Page 20: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

0

10

20

30

40

Benevolence Control Achievement

Timevolunteered

Page 21: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

0

10

20

30

40

Benevolence Control Achievement

Timevolunteered

Page 22: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Behaviour is shaped by frames

Page 23: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

We’re always trying to shape students’ behaviour

Page 24: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

We’re always trying to shape students’ behaviour

Page 25: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

We’re always trying to shape students’ behaviour

Page 26: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

We’re always trying to shape students’ behaviour

Page 27: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

We’re always trying to shape their attitudes

Page 28: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

We’re always trying to shape their attitudes

Page 29: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

We’re always trying to shape their attitudes

Page 30: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

We’re always trying to shape their attitudes

Page 31: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

So if we want students to…

Page 32: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

What do values mean for strategy?

Strategy is about making choices…

…values shape our choices

Page 33: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Let’s take an example

Central to the theme for this conference is equality…

Who has equality as one of their values?

Can you give an example of a strategic decision based on you valuing equality?

Back in groups, discuss what valuing equality might mean e.g. Students’ unions that value equality should concentrate their resource on students who are the most disadvantaged

What tensions does this create?

Page 34: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

KCLSU Journey

Page 35: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Step 1: wrote them down: definition of how we do what we do

Page 36: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,
Page 37: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Step 2: Planned to progress them: how AND what

Planned on what we’d do to further

them ‘Values in Action’

Built on our values – made them

visible in our how we conducted our Buildings project

Practised student led values by applying their

values to prioritisation (LLW,

ethics)

Page 38: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Example Design Development – Student Led

Page 39: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Design Development – People-oriented and sustainable

Page 40: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Design Development – Straightforward brand

Page 41: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Design Development – inspiration from community spaces

Page 42: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Step 3 High visibility of values – lots of talk of doing right thing but is it always the same thing?

Assumptions behind our Big Plan

Ethics for our

People, Products,

Planet and Influencing

Working Culture Principles

Frames and Brand

Page 43: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Step 3b; Student led values paradox

The Annabel’s ah ha moment

Page 44: Mo Wiltshire and James Robertson - Amazon S3 · 2016-07-12 · Schwartz 1992+ A spiritual life, A varied life, A world of beauty, A world at peace, Accepting my portion in life, Ambition,

Questions in groups