7/21/2019 MNO Chapter 02 - Mindmap Extras

1/2

Historical

Classical

Behavioral

Quantitative

Contemporary

Systems

Contingency

QualityManagement

7/21/2019 MNO Chapter 02 - Mindmap Extras

2/2

Management

Perspectives

Historical

Classic

Scientifc Motion studies Frederick Taylor

Administrative

Planning, Organizing,eading, Controlling

Henri Fayol

!ureaucracy Ma" #e$er

!e%avioral

&arly $e%aviorists

'ndustrial Psyc%ology Hugo Munster$erg

Po(er S%aring Mary Parker Follet

Ha(t%orne &)ect &lton Mayo

Human relationsmovement

!etter Human*elations, !etter#ork Productivity

A$ra%am Maslo( +ouglas Mc-regor

!e%avioral scienceapproac%

H* movement too

simplistic. Scienceresearc% on %uman$e%avior

/uantitative

Management Science0sing mat% to aiddecision making

OperationsManagement

!eing more e)ectivein sc%eduling,

planning

Contemporary

Systems

Open and ClosedSystems

Comple"ity T%eory

ContingencyManagement 'deasare not f"ed, $ut a

process

Most practicalvie(point, addresses

pro$lems case1$y1case $asis

-ary Hamel

/uality 2management

/uality controlMinimizing errors $ymanaging eac% stage

o3 production#alter S%e(art

/uality assurance&mp%asis on (orker

per3ormance, striving3or zero de3ects

Total 4ualitymanagement

'n3uses concepts o34uality t%roug%out

t%e total organization

#. &d(ards enming,5osep% M. 5uran