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    GUMBA

    -2nd

    sem

    Marketing ManagementAssignment

    Submitted By Sulakshana

    Rajkhowa (Roll No 48)

    Submitted to-Rinalini P KakatiM.B.A. (GAU) PH.D. (GAU)

    [THE MARKETING APPROACH

    OF TOYOTA]A study of the company history and various business strategies of Toyota including the product line and

    4ps.

    http://www.gauhati.ac.in/business_administration/staff/index.htmhttp://www.gauhati.ac.in/business_administration/staff/index.htmhttp://www.gauhati.ac.in/business_administration/staff/index.htm
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    Marketing Management Assignment A Marketing Approach Of Toyota

    Sulakshana Rajkhowa-Roll No-48 Page 1

    Contents

    Preamble Introduction to Toyota Motors --------------------------------------- 2

    Preamble Introduction to product Market Area-------------------------------- 4

    Marketing imperatives and marketing principles----------------------------------6

    Market Structure Analysis-------------------------------------------------------------- 7

    Swot Analysis----------------------------------------------------------------------------- 8

    Select Segmentation Dimensions and Form Groups----------------------------- 9

    Final Set of Market Segments In addition to the previously identified

    consumer segments ------------------------------------------------------------------- 10

    Implications for Implementing Action Programs (4Ps) --------------------------13

    Selling Organization-----------------------------------------------------------------------14

    Sales force processes---------------------------------------------------------------------15

    Firms Current Distribution System---------------------------------------------------16

    Pricing Strategy----------------------------------------------------------------------------17

    Product Line--------------------------------------------------------------------------------18

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    Preamble: Introduction to Product/Market area

    A plug-in hybrid electric vehicle (PHEV) is a hybrid vehicle with batteries that can be recharged by

    connecting a plug to an electrical power source.

    Plug-in hybrids have characteristics of both conventional hybrid electric vehicles and of battery electric

    vehicles. PHEVs can also be commercial passenger vans, utility trucks, school buses, scooters, and

    military vehicles. PHEVs are sometimes called grid-connected hybrids, gas-optional hybrids or GO-HEVs.

    As of 2007, the cost for electricity to power plug-in hybrids during all-electric operation in California has

    been estimated as less than one fourth the cost of gasoline. In comparison to conventional vehicles,

    PHEVs can help reduce air pollution and dependence on petroleum, and lessen greenhouse gas

    emissions that cause global warming. Plug-in hybrids use no fossil fuel during their all-electric range if

    their batteries are charged from renewable energy sources. Other benefits include improved national

    energy security, fewer fill-ups at the filling station, the convenience of home recharging, opportunities

    to provide emergency backup power in the home, and vehicle to grid applications. Toyota has said itplans to migrate to lithium-ion batteries in future hybrid models, but not in the next-generation Prius,

    expected in fall 2008. Lithium-ion batteries are expected to significantly improve fuel economy, and

    have a lower weight-to-energy ratio, but cost more to produce, and face safety concerns due to high

    operating temperatures. On November 29, 2006 GM announced plans to introduce a production plug-in

    hybrid version of Saturn's Greenline Vue SUV with an all-electric range of 10 mi (16 km. The model's sale

    is anticipated by fall 2009, and GM announced in January, 2007 that contracts had been awarded to two

    companies to design and test lithium-ion batteries for the vehicle. GM has said that they plan on

    introducing plug-in and other hybrids "for the next several years." In January 2007, GM unveiled the

    Chevrolet Volt, which is expected to

    initially feature a plug-in capable,

    battery-dominant series hybrid

    architecture which they are calling E-

    Flex. Future E-Flex plug-in hybrid

    vehicles may use gasoline, diesel, or

    hydrogen fuel cell power to supplement

    the vehicle's battery. General Motors

    envisions an eventual progression of E-

    Flex vehicles from plug-in hybrids to

    pure electric vehicles, as battery

    technology improves. General Motors

    presented the Volt as a PHEV-40 that starts its engine when 40% of the battery charge remains, and

    which can achieve a fuel economy of 50 mpgU.S. (4.7 L/100 km / 60.1 mpgimp), even if the vehicle is

    not plugged in. PHEVs typically require deeper battery charging and discharging cycles than conventional

    hybrids. Because the number of full cycles influences battery lifetime, battery life may be less than in

    traditional HEVs which do not deplete their batteries as deeply. However, some authors argue that

    PHEVs will soon become standard in the automobile industry. Design issues and trade-offs concerning

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    battery life, capacity, heat dissipation, weight, costs, and safety need to be solved. Advanced battery

    technology is under development, promising greater energy densities by both mass and volume, and

    battery life expectancy is expected to increase. Interest in plug-in hybrids increased in 2006 to such a

    level that the architecture was included as an area of research in President George W. Bush's advanced

    energy initiative and mentioned in his 2007 State of the Union Address. After hearing an explanation of

    PHEVs, 49% of consumers surveyed in 2006 said they would consider purchasing one. That is about the

    same level of interest as standard hybrid technology.

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    Marketing imperatives and marketing principles

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    Market Structure Analysis

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    SWOT Analysis

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    Select Segmentation Dimensions and Form Groups

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    Laggers

    This is the higher income majority late majority. They follow the Pioneers and Kermits. Substantial value

    must be demonstrated to get them to move earlier.

    Lizards

    This is the lower income majority/late majority. They are very similar to Kermits but have not committed

    to hybrids of any kind yet.

    Showboats

    Showboats follow trends and like to be admired. They are influenced by celebrity and popular culture.

    Showboats care more that others view them as environmentally conscious than about actually being so.

    Wannabes

    Similar to the Showboats but with less money. The financials will be much more important to this

    segment.

    The Affluentials

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    Luxury consumers primarily concerned with the good things in life. Environmental image may outweigh

    actual environmental benefits in this segment.

    Hard-Working Joes

    These are consumers whose vehicle needs outweigh environmental concerns. They demand high

    performance on features such as torque and hauling capacity.

    The Simpsons

    Lower and possibly fixed income households, the Simpsons are primarily motivated by financial

    concerns.

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    Final Set of Market Segments In addition to the

    previously identified consumer segments

    1. Kermits

    2. Pioneers

    3. Opportunists

    4. Lizards

    5. Laggers

    6. Wannabes

    7. Showboat

    8. The Simpsons

    9. Hard-working Joes

    10.The Affluentials

    11.Fleet (not a consumer segment)

    Fleet represents companies who purchase large numbers of vehicles for use in their operations.

    The Fleet segment includes rental car companies. Reducing operating costs is critical to these

    companies. They also gain some value from reducing their environmental footprint.

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    Implications for Implementing Action Programs (4Ps)

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    Selling Organization

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    Sales force processes

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    Firms Current Distribution System

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    Pricing Strategy

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    Product Line

    Cars & Minivans

    Crossovers & SUVs

    Trucks