Missing Children & 911 National Center for Missing & Exploited Children NYS 911 Coordinators Assn - May 2012

NYS 911 Coordinators Assn - May 2012

Missing Children & 911

National Center for Missing & Exploited Children

NCMEC TodayNCMEC Today• Serves as a resource center in providing assistance

to parents, children, law enforcement, schools, and the community in searching for and recovering missing children and raising public awareness about ways to help prevent child abductions, molestation, and sexual exploitation

• Assists child victims of sexual exploitation and their families

• Works with clearinghouses established in all 50 states plus the District of Columbia, Canada, Puerto Rico, and the Netherlands

• Branches established in CA, FL, TX, and NY

• Serves as a resource center in providing assistance to parents, children, law enforcement, schools, and the community in searching for and recovering missing children and raising public awareness about ways to help prevent child abductions, molestation, and sexual exploitation

• Assists child victims of sexual exploitation and their families

• Works with clearinghouses established in all 50 states plus the District of Columbia, Canada, Puerto Rico, and the Netherlands

• Branches established in CA, FL, TX, and NY


NCMEC Services

• Missing Children Division• Forensic Services Unit• Family Abduction Unit• Amber Alert• Leads Management

Software• Project Alert• Team ADAM• Photo Distribution Partners• Case Analysis Division

• Special Analysis Unit• Exploited Children Unit• Child Victim Identification

Program• External Affairs• NetSmartz• Code Adam Program• Family Advocacy Unit• Training• Disaster Reunification

Program.

• Handled over 162,000 missing children cases

• Assisted in the recovery of more than 148,000 missing children

• Increased the recovery rate from 66 percent in 1989 to 97.4 percent today

Missing Children’s DivisionMissing Children’s Division

24-Hour, Toll-Free Call Center24-Hour, Toll-Free Call Center

• 1-800-THE LOST / 1-800-843-5678

• Operates 24 hours per day, 365 days per year

• Has handled more than 2 million calls

• Averages 300-400 calls per day

• Has access to more than 140 language lines

Call CenterCall Center

Online advertising

NCMEC has identified more than 120 missing children in various advertisements online *

The majority of those children were viewed on Craigslist (50) followed by Backpage (25) and others

The children range in age from 13-17 years old

* As of June, 2011

In-House AgentsIn-House AgentsNCMEC has in-house agents from the• D.H.S. Bureau of Immigration and Customs Enforcement

• Federal Bureau of Investigation

• U.S. Postal Inspection Service

• U.S. Marshals Service

• U.S. Secret Service

• U.S. Department of State-Diplomatic Security Service (DSS)

• D.O.D.- Naval Criminal Investigative Service (NCIS) Army Criminal Investigation Division (CID)

Air Force Office of Special Investigations (OSI)

• U.S. Department of Education-Office of Inspector General (OIG)

Law-Enforcement & PSAP TrainingLaw-Enforcement & PSAP Training

Local ResourcesCase Assistance

PostersProject Alert/Team Adam

Prevention EducationChild Safety NetSmartz Internet Safety Community NotificationMandated Reporter TrainingCode Adam TrainingCommunity DisplaysChild ID/Fingerprinting

Child Victim Identification ProgramPolisseni Law Enforcement Training CenterUtica, Buffalo, and Capital Region offices

During 2011 NCMEC/NY

• Conducted 801 education programs with 124,730 participants

• Distributed over 377,440 pieces of prevention education literature

• Coordinated 69 child identification programs with 5,704 children and adults

• Participated in 16 regional conferences for 2,320 attendees

During 2011 NCMEC/NY

Distributed 577,087 posters of missing children

Assisted in the recovery 1,417 children through poster distribution and case

assistance

To schedule an Internet Safety program at your child’s school or a workplace, lunch and learn, please contact:

[email protected]

NCMEC/NY Rochester (HQ) NCMEC/NY Buffalo275 Lake Avenue 610 Main St., 2nd FloorRochester, NY 14608 Buffalo, NY 14202585-242-0900 716-842-6333NCMEC/NY Mohawk Valley NCMEC/NY Capital Region934 York St. 359 Ballston AveUtica, NY 13502 Saratoga Springs, NY 12866315-732-7233 518-812-6833

mailto:[email protected]


What is the 911 Partner Program?

• Standard for Public Safety Telecommunicators when Responding to Calls of Missing, Abducted, and Sexually Exploited Children.

• Review and update existing policies.• Training and Quality Assurance• Utilizing the Checklist for all appropriate calls.

(ProQA or flipset)


Benefits to Becoming a NCMEC 9-1-1 Call Center Partner

• Keeping children in your communities safer!

• Being better prepared for a call pertaining to a missing or sexually exploited children

• Being a leader in your community, state, and the nation.

• Access to resources through NCMEC


Why we choose to become a Partner

• Nature and extent of the problem, both nationally and in New York State

• Outdated or inadequate policies by both 911 and local law enforcement agencies. – Two Hour Entry into NYSPIN/NCIC

• Enhanced ability to comply with accreditation standards.

• The NCMEC 911 Partner Program was able to address the deficiencies we found.


CALEA 6.2.14“The agency has a written directive concerning handling calls for missing children, including runaway, abandonment, abducted, or other missing status, that include the following:a) A policy statement concerning missing or unidentified children;b) Criteria for supervisory notification;c) Information required for immediate notification of appropriate

inter- and intra-agency coordination;d) Criteria for activation of AMBER Alert Systems or other public

notification;e) Responsibilities of call takers, first responders, supervisors, and

investigators, and;f) Follow-up responsibilities. “


Some Laws To Be Aware Of

• NYS Executive Law 838• Missing Children Act (1982) and National Child

Assistance Act (1990)• Adam Walsh Protection Act (2006)• Protect Act of 2002– Suzanne’s Law–National AMBER Alert Program

• NYS Campus Safety Act of 1999


Our Process

• Determined internal need for improvement. • Ongoing communication with NCMEC. • Keep Employees updated during the process. • Buy-in from local Law Enforcement.• Employee Training: On-line or classroom. • Management Training. • Revise internal policies on missing persons and

quality assurance. • Implementation.



Standard for Public Safety Telecommunicators when Responding to Calls of Missing, Abducted, and Sexually Exploited Children.

(APCO ANS 1.101.2-2010)







www.missingkids.com/[email protected]

http://www.missingkids.com/911

Documents

Missing Children & 911 National Center for Missing & Exploited Children NYS 911 Coordinators Assn - May 2012