Mind Space Human Capital Services Corporate Presentation

Mind Space Human Capital Services Pvt. Ltd.

One Stop Shop for all HR Services !

Mind Space Human Capital Services Private Ltd

The people at MindSpace are creative catalysts who join forces with our clients to make things happen – with quality in

everything we do – to achieve positive, significant change. This is the sum total of our people, our purpose and the quality

of our service.

We value the diversity of our people, perspectives and ideas. We have consistently been one of the top

organizations in fostering Opportunity & Innovation.

We are recognized as one of the top Recruitment & Training organisation in India. With methodology

that has shaped the recruitment and training industry. We have partnered with clients which are

the leaders in their sectors. With a presence in every major vertical of the Indian Economy in every

major state of India.

We are leaders. We are an organization with the attitude, vision, discipline,

focus and global reach that can help clients.

Who We Are


What Do We Do!

TrainingMINDSPACE

Recruitment

HR AdvisoryServices

Staffing Services

MINDSPACE


MindSpace Service Offerings

1. Recruitment

Recruitment

& Search

Executive Search

Mass Recruitment

Multi –City Recruitment


Recruitment - Process & Methodology

UNDERSTADING BUSINESS STRATEGY OF THE ORGANISATION

IDENTIFY PEOPLE REQUIREMENTS

POSITION SPECIFICATION & COMPETENCY MAPPING

CANDIDATE INTERVIEW & EVALUATION

CANDIDATE – CLIENT INTERVIEW

REFERENCING SELECTED CANDIDATES


Recruitment Achievements

First recruitment company to partner with organisation and Co Brand with a large organisation like Intelenet (TCS & HDFC joint venture)

First recruitment company to conduct outstation & Campus hiring for E Funds Pioneered Multi location hiring in Mumbai. Recruitment for Reliance Retail across various functionalities pan India Direct liasoning with Chairman’s office – Reliance Turnkey Pan India recruitment for Sahara City Homes

(Construction Pioneered Recruitment process outsourcing in Mumbai Have taken turnkey project for providing 300 candidates to Standard Chartered

Bank as authorised recruitment partner. Have taken turnkey project for Intelenet BPO Services for providing 3000 agents

in 3 months Partnered with GE Money GENPACTfor recruitment as authorised recruitment

partner



2. Training

• Language & Communication Skills

Skill Enhancement

Self Development

Management Development

Leadership Development

Functional Skills

Training


Training

SKILL ENHANCEMENT

SELF DEVELOPMENT

MANAGEMENT DEVELOPMENT

LEADERSHIP DEVELOPMENT

FUNCTIONAL SKILLS

Customer Service Business DressingEmpathy and Humility - Pillars of Leadership

Time ManagementTrain The Trainer Program

Business Communication Skills

Dining EtiquetteInterview Skills Workshop

Empathy and Humility - Pillars of Leadership

Team Leader Readiness Programme

Culture Sensitization Program

Gender Equality @ Work

Managing Employee Performance - Getting the Best from People

Consulting Best Practices

New Manager Assimilation Program

Accent Neutralization

Effective Time Management

Work Life Management

Managing Employee Performance - Getting the Best from People

Accent AcquisitionPersonal Organization

Negotiation Skills Thought Leadership

Bridge TrainingAggression vs. Assertion

Client Management Skills

CSAT Improvement Programs

Creativity@WorkBeing an Effective Mentor

Life is Calling - Lifestyle Trends

Giving Effective Feedback

Stress ManagementBusiness Conducting Workshop

Better ParentingT


Training Methodology

Business Results

CustomerSatisfaction

IncreasedEmployee

Engagement

Training Needs

ClientRequirements

Employee Needs

TrainingInterventions

TrainingStrategy

Achievement of Business Results…

...in order to ensure satisfaction of internal / external customers towards achievement of business results.

…demands a training strategy focussed on core competencies…….

…comprising a comprehensive set of initiatives well designed and delivered using Guided Discovery

Guided Discovery


Training Projects Preferred Training Partner to Wipro BPO, GE Money, EDS- Mphasis, Deloitte

Consulting, BNY Mellon Bank etc.

Received Commendation for Training Support from GE.

Mindspace Customer Experience Improvement Model is accepted by companies like WNS, Country Wide, Wipro BPO, GE Money etc.

Partnered with HDFC Standard Life to conduct Sales Training across the South & East.

Partnered with Tata Teleservices to roll out Pre Paid services across locations.

Have conducted Train the Trainer programmes and certifications for Sitel India & EDS-Mphasis.

Have helped EDS migrate new processes to India by supporting the New Hire training design and development



3. Staffing Services

Temporary Staffing

Advisory Services

Payroll Outsourcing

Staffing Services



4. HR Advisory Services

Design & Development of HR Policies

Creating Rewards & Recognition Programmes

Balance Score Card

Compensation Survey & Benchmarking

HR

consulting


Why Mind Space

Domain expertise in Recruitment & Training since 2001

Executed large assignments

Multi-location delivery capabilities

Ability to ramp/hire resources on short notice

Continuous process improvement

Quality of man-power resources

Proven track record


Clientele

Telecom

Retail

Insurance

BPO

Others

Documents

Mind Space Human Capital Services Corporate Presentation